Chat jobs in Fort Lauderdale, Florida - Page 2Create job alerts

Call Center / Remote] - Anywhere in U. Up to $18 per hour / Benefits - As a Customer Service Rep at Savista, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Provide accurate and helpful information to customers regarding our products and s

Job Description Come Join our staff at POM MRI & Radiology Centers and help us bring peace of mind to our community! Are you an exceptional, patient, articulate Mammography Technologist? POM MRI & Radiology Centers can use your help in our Plantation & Cooper City locations. Our Ideal Candidate shall have: --- Active Florida CRT License --- Active ARRT (M) certification --- Minimum of one years experience in an Outpatient or Hospital setting. WE are willing to train the right candidate - please feel free to apply Send your resume in complete confidence / all applications are confidential. Learn more about us at : and Per Diem and Part Time Positions Available. Let's chat - send us your resume today ! :-) Job Types: Full Time or Part Time or Per Diem

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Job Description Come Join our staff at POM MRI & Radiology Centers and help us bring peace of mind to our community! Are you an exceptional, patient, articulate Ultrasound Technologist? POM MRI & Radiology Centers can use your help in our Plantation or Cooper City locations. Our Ideal Candidate shall have: --- Active ARDMS certification --- Minimum of one year experience in an Outpatient or Hospital setting. We are willing to train the right candidate - please feel free to apply Send your resume in complete confidence / all applications are confidential. Learn more about us at : and Full Time, Part Time and Per Diem Positions Available (Possible Full Time positions available in the future) Let's chat - send us your resume today ! :-)

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Job DescriptionCrafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description Are you a people person with a passion for problem-solving? Do you thrive in fast-paced environments where no two days are the same? We’re looking for a Customer Service Representative to be the friendly and knowledgeable voice of our moving supply company. Our mission is to take the stress out of moving by providing top-quality supplies and outstanding service. As a key member of our customer support team, you’ll help customers find the right products, resolve issues quickly, and make their moving experience as smooth as possible. What You’ll Do: * Respond to customer inquiries via phone, email, and chat with professionalism and care * Guide customers in selecting the right moving supplies for their needs * Process orders, returns, and exchanges accurately and efficiently * Troubleshoot delivery issues and provide timely solutions * Collaborate with our warehouse and shipping teams to ensure customer satisfaction * Maintain detailed records of customer interactions using our CRM system What We’re Looking For: * 1+ year of customer service or call center experience (moving or retail experience a plus) * Strong communication and active listening skills * Comfortable using computer systems and customer service software * Positive attitude, team player, and dependable work ethic * Ability to multitask and stay calm under pressure * High school diploma or equivalent required What We Offer: * Competitive hourly wage + performance incentives * Health, dental, and vision insurance * Paid time off and holidays * Employee discount on all products * A supportive, team-focused work environment * Opportunities for growth and advancement

💬 Customer Experience Associate – Beauty eCommerce Pompano Beach, Florida | In-Office | Evening Shifts Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand. We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine. 💼 What You’ll Do • Be the first point of contact for customers via phone, email, and chat, • Answer product and order questions with clarity and care, • Troubleshoot issues and work toward quick, positive solutions, • Keep accurate notes of customer interactions, • Stay up-to-date on beauty brands and promotions so you can provide the best info, • Bring a positive, helpful vibe to every interaction ✅ What We’re Looking For • Strong communicator (written & verbal) who’s friendly and professional, • Organized, dependable, and able to multitask without losing focus, • Computer-savvy with solid typing skills, • Calm under pressure and solution-oriented, • Prior customer service experience is a plus — but not required if you’ve got the right energy, • Interest in beauty, skincare, or lifestyle brands = bonus points ⏰ Hours & Pay • Hiring mainly for evening shifts (3 PM – 11 PM), • $20–$22 per hour, depending on experience & schedule flexibility 🚀 What You’ll Gain • Real experience in a fast-paced, growing eCommerce brand, • A supportive team that values your ideas and contributions, • Opportunities to learn about beauty products and digital retail, • A company culture that’s professional but never boring ✨ One More Thing… You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want to build your career in customer experience, we’d love to meet you. 📩 Apply with your resume (or a short note about why this is the right fit).

Job DescriptionBenefits: • 401(k), • Employee discounts, • Free uniforms Job Summary: An assistant instructor is an extra set of eyes and ears for the head instructor. They are there to enhance the students experience through assistance in training and assistance of the head instructor. Check out a PMA Instructor Testimonial Classroom Floor Duties: • Greeting students, • Helping kids sign into class, • Lead Student Creeds, • Helping kids find and put on sparring gear, • Walking the lines, making small corrections, • Keeping kids focused and on task, • Learning the class plans, line ups, drills, and communications a head instructor uses, • Able to give mat chat, • Perform the Cycle of Instruction, • Constantly putting bags and pads back neatly to keep the floor organized and neat, • Assist in motivating and building professional relationships with the students and families, • Prior Martial Arts Experience, • Black Belt Certificate not mandatory but a plus, • Organized-Self Starter, • Karate, • Sport Karate, • Tae-Kwon-Do, • Kali, • Curriculum Colleges, • Certified Instructor Training Courses, • Annual Awards Dinner, • Annual Conference with Outside Guest SpeakersPremier Martial Arts Tournament Circuit for Students and Instructors Upward Mobility Available: • Head Instructor, • Manager, • Multi-Unit Manager, • Regional Manager

Job Description Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Remote Benefits Sales Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? * Remote Work: Enjoy the flexibility of a full-time remote role. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application:No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview:Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Sales Representative? Our focus is on continuous learning and development. Many of our Reps have seen exponential career growth within Globe Life. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries, trouble shooting and general support and will be an independent contractor. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Must be available for a Monday, 10/6/2025 Start Date Work Hours are 8:00 am - 4:30 pm Eastern, Monday - Friday About TimeDoc Health: Founded in 2015, TimeDoc Health is a leader in Virtual Care Management (VCM) for healthcare providers - one of the largest new markets in healthcare. We enable providers to deliver truly continuous, comprehensive care by helping them establish care management programs for patients with chronic and behavioral health conditions. Our solution combines a care management SaaS platform, remote patient monitoring devices, and digital care management services to provide the personal touch often missing in healthcare. Are you ready to have a huge impact on thousands of patients' lives? Apply now to get started! Who You Are: You are a clinical professional with a track record of delivering high-quality patient care. You possess strong active listening and critical thinking skills that enable you to understand and respond with exactly what patients and providers need. You are an incredible communicator, collaborator, and succeed in delivering patient and provider value. You know exactly what it takes to deliver our solutions. You are passionate about delivering patient-centered care, and you like your work to make a difference. You thrive in a dynamic, fast-paced, team-oriented, and remote environment. The Ideal Candidate Demonstrates the Following Core Competencies: • Accountability: Demonstrates ownership, commitment, and follow-through in achieving results., • Attention to Quality and Accuracy: Produces accurate, complete care plans, EMR communications, and other deliverables. Identifies opportunities to improve processes or outcomes., • Relationship Building: Successfully manages interactions by being aware of your emotions and those of others. Builds strong relationships with patients., • Collaboration: Works effectively across functions and teams; champions best practices., • Adaptability: Resilient; willing to learn from others; optimistic and adaptable., • Personal Organization: Allocates your time efficiently, handling multiple patients, demands, and competing priorities., • Care Coordination Knowledge: Understands the care coordination functions, processes, and relevant technologies (e.g., TimeDoc, Alvaria, EMR, GSuite)., • Feedback-Driven Growth & Learning: Actively seeks feedback to improve performance and is committed to continuous learning and professional growth., • Problem-Solving & Organizational Skills: Demonstrates strong analytical abilities and excellent organizational skills to support patient care., • Communication & Interpersonal Skills: Communicates effectively with patients and team members, fostering strong relationships., • Independent & Team Contributor: Capable of working both independently and collaboratively, inspiring others and encouraging their growth.Proficiency in Technology & Software: Skilled in relevant software, with the ability to quickly learn new tools and processes., • Ability to Learn Quickly: Adapts quickly to new workflows, software, and processes in a rapidly evolving environment., • Expressing Empathy: Demonstrates understanding and acceptance of others' perspectives to provide compassionate care., • Ability to Inspire Growth in Others: Supports and encourages growth in others through coaching, collaboration, and positive reinforcement., • Developing Discrepancy / Supporting Self-Efficacy / Rolling with Resistance: Utilizes patient-centered dialogue that gently explores readiness for change and reinforces each individual's ability to succeed. As a care coordinator, you will work with chronically ill patients to provide comprehensive care coordination while uncovering and addressing barriers to care through innovative, holistic interventions. This role requires you to think creatively to help patients find resources that address their specific barriers, educate them about their conditions, and coordinate treatment plans with physician offices as needed This role requires a patient-focused individual who possesses a compassionate nature, general knowledge of healthcare practices, and is able to work virtually to deliver high-quality patient care coordination services. You must be comfortable handling a high call volume and meeting standard productivity goals as outlined by your leader. Responsibilities: • Conducting monthly CCM phone calls with patients, practices, pharmacies, etc. to ensure that your patients are getting what they need between office visits. Expect to spend 7-8 hours on the phone daily., • Creating and/or revising personalized care plans for each patient you call, in coordination with the practices and providers you support., • Identifying social determinants of health, gaps in care, and eligibility for assistance or other referral services for each of your patients. Collaborating with office staff, other community programs, and resources to address all of these effectively., • Empowering patients to take charge of their own wellness and goals in the context of their care plan., • Making approximately 30-50 phone calls daily to yield the 15 patient interactions necessary to complete 20 minutes of CCM service for the month., • At least 1 year experience as a Certified or Registered Medical Assistant, with an active accreditation/professional license required., • Exceptional verbal and writing skills in English, including accurate spelling and grammar., • Technology experience - preferably with multiple EMR/EHR systems, and familiarity with Microsoft Office, Google Suite products., • Highly professional on the phone, with the ability to maintain a compassionate and engaging tone., • Exceptional verbal skills - able to explain our services with confidence, speak clearly, confidently, and have a friendly phone demeanor., • Highly self-motivated, organized, and able to work independently., • Experience serving a geriatric population is a plus., • Able to work a 40-hour schedule (Monday through Friday)., • Must have a private home office that allows you to speak privately and maintain confidentiality with patients (no distractions or interruptions)., • Must have a second monitor, fast and reliable internet (50mbps or more)., • Our benefits include medical, dental, vision coverage, paid time off, and paid holidays., • A culture that will have you coming back for more - From online spirit week, to chat rooms filled with cake recipes, we've built a vibrant community that allows workers to connect on a personal level both in-person and from their home offices., • A team that believes in the GROWTH mindset - Grit: having a passion & perseverance for long-term goals; Results: focusing on delivering tangible results for our patients, clients and business; Openness: providing our employees with an environment that is transparent and open in communication., • A great place to build a career - As TimeDoc grows, we are committed to promoting from within, • A passion for the intersection of the worlds of medicine and tech

Job Overview: I hope you are having a good day.I am interviewing an in home caregiver working in Hollywood, Florida.I plan to chat with a dedicated, efficient candidate who has full-time availability.Services And Training: My home needs post operation care, simple bowel care, and tube feeding.Ideall

Our mission is to create a world-class customer service experience with every customer. We train to be our best every day. Our company practices and instills excellence in everything that we do. If you’re up to this challenge, we want to meet you. Our dynamic Operations Team is currently in search of an Operations Manager. This position will report directly to the Site Director. The successful candidate will: · Love to tackle challenges and develop innovative solutions to address those challenges · Be self-driven to achieve excellence in everything they do · Be motivated, reliable, and persistent · Have strong ethics and integrity · Be enthusiastic, have a positive mindset, and know how to have fun · Continually be growing by setting and obtaining personal goals and challenges · Have a passion for world-class customer service · Have raving fans in past employers · Able to work successfully with a diverse group of people and be a team-player Education & Experience · 3-5 years of contact center experience (BPO experience preferred) with a minimum of two years in a leadership/management role · Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership Experience with social media management and providing customer service online via chat is a plus. · Experience working in a fast-paced environment with changing priorities and goals · Bilingual (English/Spanish) is a plus. · A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results · Experience developing innovative solutions to drive world-class customer service Knowledge, Skills, and Abilities · Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets · Clear, concise and effective communication skills (both oral and written) · A solution-oriented and positive mindset that openly embraces change and stretch goals. · Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. · An ability to create clear accountability and hold yourself and your team to those accountabilities. · Ability to multitask and thrive in a fast-paced, high-pressure environment. · An ability to inspire and motivate your team and create a highly engaged, committed, and empowered workforce · Assertive with a strong sense of urgency. · Strong analytical skills; an ability to analyze data directly and glean hidden insights. · Strong interpersonal skills with an ability to develop rapport and relationships with all levels of the organization internally and with clients. · Demonstrated ability to lead, inspire, grow and develop a high-performing team and a strong team culture. · Demonstrated forward thinking in areas of customer service and leadership. Responsibilities · Lead a team of 3-7 supervisors; build and develops a strong team of supervisors that are committed to excellence and delivering world-class customer service. · Oversee the day-to-day operation of your assigned programs and ensure that program goals, such as service level, quality, and staffing, are met · Drive a culture of accountability, continuous improvement, and personal excellence · Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them, their teams, or the clients’ customers · Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable · Work constructively and collaboratively with other functional areas throughout the organization, such as quality assurance, training, and recruiting, to share ideas and leverage best practices · Develop and audit quality assurance strategies to ensure the delivery of world-class service · Be an ambassador for Inktel’s culture – role model our values in everything you do · Be a subject matter expert on your clients’ businesses. Earn their respect by demonstrating your knowledge and commitment to their program in all interactions. · Implement strategies to ensure attrition remains at an acceptable level. · Be a visible presence on the floor and create strong relationships with the supervisors and their teams · Establish a robust meeting cadence that includes both developmental and operational meetings · Establishes policies, procedures, and best practices to ensure client metrics and financial goals are consistently met. · Proactively identify revenue-generating and/or cost-cutting opportunities as well as opportunities to help Inktel consistently provide world-class customer service to its clients. · Interface with the client to develop and execute strategies and plans to meet the client's business objectives. · Work with workforce management to ensure optimal staffing and to prepare for any seasonal peaks Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers., • Serves as the first level of Trouble support for all services., • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc., • Review scheduled trouble tickets for possible remote resolution., • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s)., • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded., • Phone, chat and email contact with customers to make recommendations on services and resolve issues., • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements., • Serve as primary support liaison between Hotwire Communications and our residential customers., • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Ability to speak clearly using grammatically correct English (Other language skills a plus), • Must have a High School Diploma or, • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support, • Strong communication and organizational skills, • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:, • A quiet workplace so you can focus on delivering excellent service to our customers, • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s, • Candidates must provide and meet all technical requirements prior to the first day of training BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: • Comprehensive Healthcare/Dental/Vision Plans, • 401K Retirement Plan with Company Match, • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!), • Paid Volunteer Time, • Paid Parental Leave, • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service, • Employee Referral Bonuses, • Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We all know there’s no place like home. But why should that stop us creating an inviting, sociable atmosphere where long-term guests can put up their feet and relax? A place for guests to enjoy a free, hot breakfast; complimentary evening drinks; and a friendly chat with new friends around the outdoor fireplace. Across our 200 hotels, our inviting spaces offer a sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We’ll help you create the warmest welcome. Whether you’re preparing a suite exactly as your guest wants it, recommending tasty comforts from The Pantry, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Responsibilities: -Perform all check-in and check-out tasks -Manage phone switchboard and take reservations -Inform customers about payment methods and verify their credit card data -Register guests collecting necessary information (like contact details and exact dates of their stay) -Welcome guests upon their arrival and assign rooms -Provide information about our hotel, available rooms, rates and amenities -Respond to Guest complaints in a timely and professional manner -Co-ordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Skills: -Work experience as a Hotel Night Auditor, one year preferred -Experience with hotel reservations software. Opera is a plus! -Understanding of how online travel agent's work -Positive, Guest service orientated attitude! -Excellent communication and organizational skills

Job Description Communication Desk Analyst Description The Communication Desk Analyst acts as the single point of contact for the Contact Center and NOC during service interruptions. This role is responsible for writing and sending internal and external communications, alerting internal teams, executive management, and customers of outages or degraded service. Additionally, the role involves proactively notifying customers of all planned maintenance events. Responsibilities: * Provide timely communication to stakeholders, executive management, and customers regarding Priority 1 and Priority 2 issues. * Coordinate and manage customer-facing outage communications, ensuring timely and effective delivery. * Coordinate response to outages and escalate situations as needed. * Collaborate with the NOC to escalate and resolve outages. * Prepare monthly outage reports and review them with internal teams. * Monitor the production environment using monitoring tools and call volume to detect potential service interruptions early. * Respond to automated alerts in accordance with procedures, using diagnostic tools to assess problem severity. * Escalate issues following procedures and best judgment. * Work with engineers to assess outage impact and report accordingly. * Coordinate weekly root cause analysis (RCA) review meetings with internal teams. * Answer calls, texts, and chat messages from internal teams during outage events. Minimum Qualifications: * Minimum 2 years of experience in a Help Desk or high-volume Call Center (preferred). * Minimum 2 years of experience in Customer Operations with knowledge of common tools, methods, and techniques. * Previous experience as a communications specialist or equivalent. * Ability to work well under pressure and meet tight deadlines. * Strong computer literacy with email, MS Office, and communication tools. * Familiarity with network monitoring applications (e.g., SolarWinds) is a plus.

Job Description RESPONSIBILITIES: • Responsible for timely communication to key stakeholders, executive management and customers on the status of Priority 1 and Priority 2 issues, • Coordinate and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner, • Coordinates response to outages and escalates situations as necessary, • Works with the NOC to manage the escalation and resolution of outages., • Creates monthly outage reports and statuses to review with internal teams., • Monitor production environment using a combination of monitoring tools and call volume to ensure early detection of potential service interruption., • Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem., • Escalate issues and problems according to procedures and best judgment., • Work with Engineers to understand impact of outage and report accordingly., • Coordinate weekly RCA (root cause analysis) review meeting with all internal teams To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Minimum of 2 years of experience in a Help Desk or high-volume Call Center preferred, • Minimum of 2 years of experience working in Customer Operations including knowledge of common tools, methods, and techniques, • Previous working experience as a communications specialist or equivalent, • Works well under pressure and meets tight deadlines., • Highly computer literate with capability in email, MS Office, and related business and communication tools, • Comprehensive Healthcare/Dental/Vision Plans, • 401K Retirement Plan with Company Match, • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!), • Paid Volunteer Time, • Paid Parental Leave, • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service, • Employee Referral Bonuses #LI-MC1 *

Job Description Exciting Opportunity with Banyan Treatment Centers! Banyan Treatment Centers is seeking a hard-working and driven Admissions Coordinator to join our team in Pompano Beach, FL. As the first point of contact for individuals seeking life changing treatment, you will play a critical role in guiding them through the admissions process with professionalism, empathy, and expertise. This is a fast-paced, high-energy role that demands dedication, adaptability, and resilience. Success in this position comes from hard work, attention to detail, and a strong commitment to providing compassionate support to individuals taking their first steps toward recovery. About Banyan Treatment Centers Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to high-quality care and financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact in people’s lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction. Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within an organization that stands as a national leader in addiction and mental health care. As an Admissions Coordinator, you will: • Be the First Point of Contact: Provide compassionate and knowledgeable support to individuals seeking treatment., • Support Our Mission: Help individuals and their loved ones navigate the first steps toward recovery., • Develop Specialized Skills: Gain expertise in clinical pre-screening, insurance verification, and admissions coordination in a healthcare setting., • Advance Your Career: Take advantage of Banyan’s commitment to employee growth with continued education, training, and promotional opportunities., • Work in a Collaborative Environment: Join a supportive team dedicated to helping individuals reclaim their lives. Position Details • Reporting to: Director of Admissions, • Schedule: Full-Time, Monday-Friday 8:00 am-4:00 pm; flexible availability is required (nights and weekends)., • Location: On-Site in Pompano Beach, FL Key Responsibilities • Patient Communication: Respond to inbound calls, chat inquiries, and emails from individuals seeking treatment., • Clinical Pre-Screening: Conduct initial assessments to determine appropriate care options., • Data Entry & Insurance Verification: Accurately document information, verify insurance coverage, and review private pay options., • Active Listening & Support: Provide empathetic and informative guidance about the admissions process and available treatment programs., • Collaboration: Work closely with the admissions and clinical teams to streamline the intake process and ensure a smooth transition for new patients. Required Qualifications • Previous experience in healthcare, customer service, or admissions, • Strong verbal and written communication skills, • Ability to work in a fast-paced, high-volume environment, • Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to navigate multiple computer systems, • Empathy and professionalism when assisting individuals in crisis, • Ability to maintain confidentiality and adhere to HIPAA regulations Preferred Qualifications • Experience in behavioral health, substance use treatment, or insurance verification, • Knowledge of healthcare admissions processes Personal Characteristics • Detail-Oriented & Organized: Manages multiple tasks with accuracy and efficiency., • Empathetic & Supportive: Relates to individuals in distress and provides compassionate assistance., • Team-Oriented & Collaborative: Thrives in a fast-paced, supportive environment., • Adaptable & Resilient: Maintains composure and professionalism in high-stress situations. Comprehensive Benefits Include: • Medical, Vision, and Dental Insurance, • Whole and Term Life Insurance, • Short and Long-Term Disability Insurance, • 401(k) Benefit with Employer Match, • Paid Time Off (PTO), • Seven Paid Holidays, including a floating holiday, • Employee Assistance and Referral Programs, • Wellness Incentives Apply Now! If you're passionate about helping others and making a difference, apply today to join Banyan Treatment Centers! We are an Equal Opportunity Employer and welcome applicants of all backgrounds. We encourage veterans, active-duty military, and first responders to apply in support of our Military-Veterans in Recovery (MVIR) Program.