Universal Banker - Downtown Orlando
hace 4 días
Orlando
Job Description We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, and SBA loans—all designed to power a better future. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Welcome to the Movement You are joining a team of driven, mission-aligned individuals ready to make an impact. They share your passion for sustainability, your ability to thrive in a fast-paced environment — and, just like you, want to be part of something bigger! We are goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what can be achieved when technology and finance seamlessly integrate. We are fueled by purpose and growth, and with you on board, we will reach new heights in achieving our lofty goals. How you will thrive at Climate First Bank At Climate First Bank, we’re not just building a better future for the planet — we’re also investing in yours. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. • Health Coverage — 100% Paid by Us (employee coverage, employer contribution towards dependents), • Financial Wellness & Wealth Building, • 401(k) with 6% Employer Match — start saving for retirement with a strong head start and no vesting period., • Employee Stock Options and Grants — share in the success you help create., • Exclusive Employee Banking Perks — including employee-only account and loan products., • Generous Paid Time Off— 2–4 Weeks of Vacation for full time employees based on officer level and 64 Hours of Paid Sick Time for all full-time employees. As a Universal Banker, you’ll be the face of this movement—delivering exceptional service, building lasting relationships, and helping customers achieve their financial goals while supporting our sustainability mission. This is more than a teller role; it’s a chance to be a trusted advisor, a tech-savvy problem solver, and a champion for positive change. What You’ll Contribute in This Role: • Exceptional Customer ExperienceHandle teller transactions with precision and care—deposits, withdrawals, transfers, loan payments, and more—while creating a welcoming, solutions-focused environment, • Digital & In-Person Service ExcellenceDeliver top-tier service across all channels: in-person, online chat, video conferencing, and phone support. You’ll make banking seamless and accessible for every customer., • Consultative Sales & Relationship BuildingActively listen to customer needs and provide tailored solutions. Promote and cross-sell products that truly benefit customers and align with our mission., • Operational Accuracy & ComplianceMaintain and balance your cash drawer, assist with vault duties, and ensure compliance with BSA and other regulatory procedures. Your attention to detail keeps us secure and audit-ready., • Branch Support & SecurityHelp with branch opening and closing routines, minimize exceptions, and stay sharp on security protocols—your vigilance protects our team and customers. What You’ll Leverage in This Role • Your Experience and EducationYou bring proven customer service or sales experience—ideally in banking or retail—and strong cash-handling skills. Your ability to stay calm under pressure and deliver exceptional service sets you apart., • Your Entrepreneurial Self-Starter MentalityYou take ownership of your success, thriving in a high-volume environment where independence and initiative are key. You’re excited to push yourself and grow with a company that rewards performance., • Your Master Communicator ExpertiseWhether in person, on the phone, or through digital channels, you communicate with confidence and clarity. You listen deeply, respond thoughtfully, and build trust with every interaction., • Your Tech-Forward ThinkingYou’re quick to learn new tools and embrace innovation. From digital banking platforms to emerging technologies, you’re ready to adapt and help customers navigate the future of banking., • Your Organization & Efficiency Guru StatusYou manage time and priorities like a pro, keeping workflows smooth and accurate. You love checklists, thrive under deadlines, and never let details slip through the cracks., • On-site role our branch located at 182 37th Ave N, St. Petersburg, FL 33704, • Sustained standing and sitting., • Frequent communication (speaking and listening) in person, via email, text, phone or video chat., • Frequent use of PC, including typing or sustained attention to monitor., • Occasional lifting of basic office files or equipment up to 20 lbs. What to expect from the hiring process: • Our process follows the Topgrading Methodology — we hire A-Players, follow an in-depth structured process and prioritize transparency and honesty., • We check credit and background upfront — as a financial institution, mitigating risk is at the center of everything we do. In accordance with all applicable laws and regulations, we conduct credit and background checks as the first step of the hiring process., • You will learn a lot more about us! Through 3 conversation stages, you will meet key players in the process and have an opportunity to truly get to know us. We welcome questions and transparent dialogue!, • We want to get to know you! You will complete cognitive and personality assessments, as well as an in-depth application spanning your full education and work history — a process designed to help us understand the whole you, not just snapshots in time., • As the last step in the process, we will ask you to connect us to former mentors and managers for a brief chat., • HOW TO APPLY:, • You can easily apply through the official application link. Resumes sent via email or other unofficial channels may be reviewed with significant delays or not at all., • All applicants will receive confirmation that their application has been received., • We can’t wait to meet you! But we often receive large volumes of applications that can significantly impact processing times. We appreciate your patience! At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.