Assistant Restaurant Manager
6 days ago
Lincoln
Job Description Essential Duties and Responsibilities • Assist with daily floor plans, dining room setup, and preparation based on anticipated guest counts., • Support reservation management and greet/seat members and guests during peak times., • Maintain visibility on the floor to ensure timeliness of service, table touches, and member engagement., • Assist with training dining room staff., • Ensure staff are in proper uniforms and meet grooming standards., • Assist with generating POS reports, daily summaries, and revenue analyses., • Help resolve member and guest concerns regarding dining service with professionalism and follow-through., • Act as liaison between the front-of-house team and the kitchen to ensure smooth communication., • Oversee side-work, closing duties, and cleanliness of dining room and storage areas., • Assist with pre-meal meetings, sharing pertinent updates such as reservation counts, menu changes, and special requests., • Support inventory control of dining room items (glassware, silverware, linens, equipment, etc.)., • Ensure compliance with local/state liquor laws and the club’s alcohol service policies., • Assist with wine promotions, beverage features, and other revenue-building initiatives., • Help monitor labor and supply costs to support budget goals., • Serve as opening/closing manager or Manager on Duty when scheduled., • Assist with menu updates, printing, and communication of changes to staff., • Support and assist the Restaurant Manager with projects, training initiatives, and day-to-day leadership., • Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment., • Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction., • Perform other duties as assigned. Education/Qualifications/Certifications • Minimum of one year of supervisory or lead server experience, preferably in a private club or upscale dining environment., • City & State Alcohol Permits., • Food Handler Permit., • High school diploma or GED required., • Bachelor’s degree in Hospitality Management or related field preferred., • Strong leadership, communication, and presentation skills., • Dedication to exceptional customer service and member/guest satisfaction., • Ability to analyze data, solve problems, and oversee multiple priorities under pressure., • Professional demeanor, positive attitude, and polished appearance., • Ability to generate and analyze operational reports, forecasts, and labor metrics., • Ability to train team members on technology tools and ensure compliance with digital workflows. Working Conditions • Ability to stand and walk for extended periods; climb stairs; bend, stoop, kneel, reach, and perform repetitive motions., • Ability to push, pull, or lift up to 50 pounds., • Must be able to work in a hot, humid, and noisy environment., • Availability to work evenings, weekends, holidays, and peak business periods as required., • Communicate clearly and professionally in both verbal and written form., • Effectively use computers, presentation tools, and other office technology., • Visually review contracts, proposals, reports, and event layouts., • Occasionally move event-related materials or supplies (typically under 25 lbs)., • Walk and stand during on-site event execution and inspections., • Balance time between office-based administrative work and event oversight. Machine/Equipment/Tools Used • Strong knowledge of point-of-sale (POS) systems., • Comfortable using platforms for reservations, communication, scheduling, and inventory management., • Standard office equipment including computers, printers, telephones, and related technology., • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace., • Event management software, CRM systems, and marketing tools/platforms., • Audio/visual equipment for presentations, meetings, and events., • Occasional use of golf carts and other facility-related equipment during event oversight.