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The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov

Job Description Job Title: Roadway Worker In Charge (RWIC) Location: Lancaster, CA Job Type: Full-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Roadway Worker In Charge (RWIC) to support railroad flagging services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience with a Class 1 Railroad, Regional Short Line, Transit System, State DOT Rail Division, Railroad Supplier, Railroad Contractor, and/or Railroad Consultant; preferably within the Maintenance Of Way (MOW) Department. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • High level of accuracy and attention to detail; well organized., • Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes month(s) at a time., • Provide jobsite coordination., • Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough job briefings with all personnel on each job site., • Enforce Contractor training requirements., • Enforce all Railroad, State, and Federal Policies., • Submit daily field reports detailing Contractor and/or Railroad activities., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions., • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description:\n\nSalary: $50-70 SUMMARYUnder general supervision of the Chief Program Officer and Vice President in a collaborative leadershiprole in the organization, the Clinical Director is responsible for ensuring the overall effectiveness of theclinical aspect of the program. Directs clinical component and facilitates clinical/residential interface.Facilitates organization-wide quality improvement and program development. Plans and overseesclinical program initiatives and in collaboration with the Clinical team, participates in programdevelopment and administration as part of ensuring the integrity and success of clinical program andservices. The Clinical Director works closely with the Chief Executive Officer to ensure that programdevelopment and administration of programs and services are meeting the needs of programparticipants. ESSENTIAL DUTIES AND RESPONSIBILITIES1. Meet with each residential clinician regarding treatment planning and discharge planning.2. Verify ancillary appointments being kept.3. Verify all therapists weekly reports are in and accurate to include family members contacted;number of family members in family group; sessions completed by family therapist and co-therapists.4. Carries cell phone for on call coverage.5. Ensure referrals are made to outside therapist/psychiatrists, etc. and to continuing levels of careboth within our system and to other programs.6. Reviews and updates the recovery plan through written documentation on the Recovery PlanReview (weekly) at the clinical staffing.7. Communicates the clients progress through record-keeping and verbal interaction with theFacility staff personnel and referral sources.8. Maintains professional rapport with the referral source as well as utilization review personnel.9. Keeps the Facility office staff appraised of pertinent interaction with clients.10. Attends all staffings, in-service trainings and meetings as required, including weekly clinicalstaffing and team meetings, as well as any additional meetings as requested by the supervisor.11. Works in cooperation with Administration, therapy staff and ancillary staff members to establishconsistent, therapeutic interventions to ensure optimum individual progress.12. Acts as a representative of the Facility to the community and educational institutions by requestof supervisor.13. Monitors work performance for performance improvement and quality assurance issues, i.e.peer reviews on client charts.14. Participates in performance improvement opportunities as requested.15. Maintains a working knowledge and complies with DHCS standards.16. Observes The Facility policy and procedure requirements as it pertains to personnel.17. Conforms to the philosophy and ethics of the Facility.18. Demonstrates the concepts of the philosophy through courteous and caring behavior toward allclients, staff and visitors.19. Facilitates weekly clinical supervision meeting with clinicians, resident advisors and psychiatrist20. Obtain weekly QA report and discuss with clinicians if there are concerns21. Create ways to inspire the entire staff i.e. fun at staff meetings; spend quality time with staffthat you dont directly supervise22. Coordinate with VP one in-service per month for staff development of all staff23. Coordinates with VP and CEO to meet licensing requirements24. Intervenes and assists as needed clinically with clients therapists and assigned team, familiesand referral sources (crisis intervention, ATA risks, etc.)25. Obtain admission profile sheet for each admission from Program/Clinical Supervisor26. Assign clinician to case and give clinician admission profile sheet ADMINISTRATIVE DUTIES:1. Participates in Quality Improvement task groups (as assigned).2. Interface with assigned clients insurance, managed care companies, planning and concurrentreview.3. Ensures client records for assigned case load are comprehensive, complete, neat and meetlicensing standards.4. Provide supervisor with a weekly referral and QA report.5. Participates in alumni and referral source events pertinent to the facility.JOB REQUIREMENTS Minimum of a Master (college degree preferred). Minimum of one (5) year training/experience in addiction preferred Demonstrated ability to cooperate with team members and work in collaborative team setting,flexible in accepting assignments that correspond with a varied work load. Communication skills sufficient to assess clients and interpret information in terms of chemicaldependency. Maintains current CPR and First Aid training. Current TB Test or secured at time of hire. Assumes responsibility for personal and professional growth. Valid unrestricted state driver's license. PHYSICAL DEMAND/WORK ENVIRONMENT Physical Effort: Work activities require long periods of standing and sitting; independent bodymobility (stoop, bend, walk routinely to perform daily tasks; ability to lift and carry up to 25 lbs.;12. Acts as a representative of the Facility to the community and educational institutions by requestof supervisor.13. Monitors work performance for performance improvement and quality assurance issues, i.e.peer reviews on client charts.14. Participates in performance improvement opportunities as requested.15. Maintains a working knowledge and complies with DHCS standards.16. Observes The Facility policy and procedure requirements as it pertains to personnel.17. Conforms to the philosophy and ethics of the Facility.18. Demonstrates the concepts of the philosophy through courteous and caring behavior toward allclients, staff and visitors.19. Facilitates weekly clinical supervision meeting with clinicians, resident advisors and psychiatrist20. Obtain weekly QA report and discuss with clinicians if there are concerns21. Create ways to inspire the entire staff i.e. fun at staff meetings; spend quality time with staffthat you dont directly supervise22. Coordinate with VP one in-service per month for staff development of all staff23. Coordinates with VP and CEO to meet licensing requirements24. Intervenes and assists as needed clinically with clients therapists and assigned team, familiesand referral sources (crisis intervention, ATA risks, etc.)25. Obtain admission profile sheet for each admission from Program/Clinical Supervisor26. Assign clinician to case and give clinician admission profile sheet ADMINISTRATIVE DUTIES:1. Participates in Quality Improvement task groups (as assigned).2. Interface with assigned clients insurance, managed care companies, planning and concurrentreview.3. Ensures client records for assigned case load are comprehensive, complete, neat and meetlicensing standards.4. Provide supervisor with a weekly referral and QA report.5. Participates in alumni and referral source events pertinent to the facility.JOB REQUIREMENTS Minimum of a Master (college degree preferred). Minimum of one (5) year training/experience in addiction preferred Demonstrated ability to cooperate with team members and work in collaborative team setting,flexible in accepting assignments that correspond with a varied work load. Communication skills sufficient to assess clients and interpret information in terms of chemicaldependency. Maintains current CPR and First Aid training. Current TB Test or secured at time of hire. Assumes responsibility for personal and professional growth. Valid unrestricted state driver's license.PHYSICAL DEMAND/WORK ENVIRONMENT Physical Effort: Work activities require long periods of standing and sitting; independent bodymobility (stoop, bend, walk routinely to perform daily tasks; ability to lift and carry up to 25 lbs.;sufficient vision to read standard text; manual dexterity to use hands, arms, shoulderrepetitively to write, record and document information daily. Stress: Performs in high stress environment with psychiatric or chemically dependent clients.Work activities are partially structured and require judgment in setting priorities. Clinical decisions require judgment based upon commonly accepted principles of recovery. Other decisions are guided by policies/procedures or guidelines and precedents established bysimilar situations. KEY COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies and skillsets:Skill Set; Communications Oral Communication - The ability to express oneself clearly in conversations and interactionswith others. Speaks clearly and can be easily understood. Organizes ideas clearly in oral speech.Expresses ideas concisely in oral speech. Summarizes or paraphrases his/her understanding ofwhat others have said to verify understanding and prevent miscommunication. Written Communication - The ability to express oneself clearly in business writing. Expressesideas clearly and concisely in writing. Organizes written ideas clearly and signals the organizationto the reader (e.g. through an introductory paragraph or through the use of headings). Writesusing concrete, specific language. Spells correctly. Writes grammatically. Uses punctuationcorrectly. Interpersonal Awareness - The ability to notice, interpret, and anticipate others concerns andfeelings, and to communicate this awareness empathetically to others. Understands theinterests and important concerns of others. Notices and accurately interprets what others arefeeling, based on their choice of words, tone of voice, expressions, and other non-verbalbehavior. Understands the unspoken meaning in a situation. Says or does things to addressothers concerns. Customer Orientation - The ability to demonstrate concern for satisfying ones external and/orinternal customers. Quickly and effectively solves customer problems. Talks to customers to findout what they want and how satisfied they are with what they are getting. Lets customers knowhe/she is willing to work with them to meet their needs. Helpful, positive manner with peers,subordinates and customers.Skill Set; Achieve Results Technical Expertise - The ability to demonstrate depth of knowledge and skill in key workprocess areas. Is sought out as an expert to provide advice or solutions in his/her area.Possesses expertise and proficiency in working with clients who are experiencing substance usedisorder. Is knowledgeable in the tools used to support key work processes. Can train andcoach key work processes to staff in their area. Is aware and follows agency policy andprocedures consistently. Initiative - Identifying what needs to be done and doing it before being asked or before thesituation requires it. Seeks out others involved in a situation to learn their perspective. Takesindependent action to change the direction of events. Results Orientation - The ability to focus on the desired results of ones own work, settingchallenging goals, focusing efforts on the goals, and meeting or exceeding them. Maintainscommitment to goals in the face of obstacles and frustrations. Finds or creates ways to measure sufficientvision to read standard text; manual dexterity to use hands, arms, shoulderrepetitively to write, record and document information daily. Stress: Performs in high stress environment with psychiatric or chemically dependent clients.Work activities are partially structured and require judgment in setting priorities. Clinical decisions require judgment based upon commonly accepted principles of recovery. Other decisions are guided by policies/procedures or guidelines and precedents established bysimilar situations.KEY COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies and skillsets:Skill Set; Communications Oral Communication - The ability to express oneself clearly in conversations and interactionswith others. Speaks clearly and can be easily understood. Organizes ideas clearly in oral speech.Expresses ideas concisely in oral speech. Summarizes or paraphrases his/her understanding ofwhat others have said to verify understanding and prevent miscommunication. Written Communication - The ability to express oneself clearly in business writing. Expressesideas clearly and concisely in writing. Organizes written ideas clearly and signals the organizationto the reader (e.g. through an introductory paragraph or through the use of headings). Writesusing concrete, specific language. Spells correctly. Writes grammatically. Uses punctuationcorrectly. Interpersonal Awareness - The ability to notice, interpret, and anticipate others concerns andfeelings, and to communicate this awareness empathetically to others. Understands theinterests and important concerns of others. Notices and accurately interprets what others arefeeling, based on their choice of words, tone of voice, expressions, and other non-verbalbehavior. Understands the unspoken meaning in a situation. Says or does things to addressothers concerns. Customer Orientation - The ability to demonstrate concern for satisfying ones external and/orinternal customers. Quickly and effectively solves customer problems. Talks to customers to findout what they want and how satisfied they are with what they are getting. Lets customers knowhe/she is willing to work with them to meet their needs. Helpful, positive manner with peers,subordinates and customers.Skill Set; Achieve Results Technical Expertise - The ability to demonstrate depth of knowledge and skill in key workprocess areas. Is sought out as an expert to provide advice or solutions in his/her area.Possesses expertise and proficiency in working with clients who are experiencing substance usedisorder. Is knowledgeable in the tools used to support key work processes. Can train andcoach key work processes to staff in their area. Is aware and follows agency policy andprocedures consistently. Initiative - Identifying what needs to be done and doing it before being asked or before thesituation requires it. Seeks out others involved in a situation to learn their perspective. Takesindependent action to change the direction of events. Results Orientation - The ability to focus on the desired results of ones own work, settingchallenging goals, focusing efforts on the goals, and meeting or exceeding them. Maintainscommitment to goals in the face of obstacles and frustrations. Finds or creates ways to measure performanceagainst goals. Has a strong sense of urgency about solving problems and gettingwork done. Thoroughness - Ensuring that ones own work and information are complete and accurate. Setsup procedures to ensure high quality of work (e.g. review meetings). Verifies information.Checks the accuracy of own work. Develops and uses systems to organize and keep track ofinformation or work in progress. Carefully prepares for meetings and presentations.Skill Set; Self-Management Stress Management - The ability to continue to function effectively when under pressure andmaintain self-control in the face of hostility or provocation. Remains calm under stress. Caneffectively handle several problems or tasks simultaneously. Controls his/her response whencriticized, attacked, or pro

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description Location: In-Field: Lancaster, CA Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required. Comp: $19 USD per hour plus bonus Shift: 16-28hrs (Must be available weekends) Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: As an Outside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers through direct interactions in their homes and communities. You will serve as the face of Race Communications, creating meaningful connections with individuals and effectively conveying the exceptional value of our products and services to secure their business. This role requires excellent communication and customer service skills, as well as sales acumen to explain products and services, address questions and complaints, and provide effective solutions. You will also support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting reliable, high-quality internet services. Requirements Qualifications and Experience: -Eligibility to work in the US without sponsorship -Minimum age requirement of 18 years -A valid driver's license, subject to successful verification through a DMV check, is mandatory -High School Diploma or GED or equivalent combination of education and experience is required -Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required -Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit) to manage customer data, track interactions, and analyze customer behavior -Demonstrated history of meeting or exceeding goals -Established record of meeting sales goals in a fast-paced sales environment -Ability to travel moderate distances daily by both car and foot to meet with clients and prospects -Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies -The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication -Bilingual communication skills are considered a plus, particularly when serving diverse communities Skills: -Ability to listen, address questions and customer complaints, and providing timely solutions -Proficient use of MS Office tools (including Word, Excel, PowerPoint, and Teams) and iPad for taking orders -Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Sales Outreach and Customer Engagement: -Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services -Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction -Identifies potential sales opportunities, and generates interest and sales opportunities -Builds relationships and trust with customers through open and interactive communication (listening) Sales Goals and Performance: -Meets or exceeds monthly sales goals set by your manager -Manages creation and presentation of quotations for opportunities as they are identified -Generates new business and promotes growth of Race products Product Knowledge and Customer Service: -Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements for Race fiber optic internet, phone, and television products -Provides accurate, valid, and complete information when using our CRM and other software as provided Documentation and Compliance: -Keeps detailed records of customer interactions, processes customer accounts, and files documents -Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook Sales Campaigns and Events: -Participates in sales and marketing campaigns and attends outside events (travel required) Vehicle Maintenance and Travel: -Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties -Maintains a clean driving record as defined by the current fleet insurance underwriter -Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed -Travels to multiple service locations across California and occasionally beyond, including during adverse weather conditions, while adhering strictly to safety protocols -Commutes extensively by vehicle daily, both indoors and outdoors, to visit Race clients’ businesses and/or residences -Flexibility to work overtime, including nights and weekends, as necessary Safety Protocols: -Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment Other duties as assigned. Benefits Why Join Our Team: • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package for full-time employees, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Job Description Position Purpose: The Patient Navigator role is designed to provide comprehensive support to clients by identifying their needs and guiding them through our appropriate administrative systems and patient support services. This position involves warmly greeting patients and extending assistance in waiting room areas, ensuring a seamless and positive experience. Additionally, the Navigator will actively address any questions or concerns patients may have, contributing to an overall atmosphere of comfort and efficient service delivery. Principal Responsibilities: • Welcome all clients, visitors, and individuals from the general public with a friendly and professional demeanor., • Engage in meaningful conversations with clients and visitors to identify their informational needs., • Provide assistance to clients of diverse cultural backgrounds, aiding their understanding of the Health System in terms of service access and limitations., • Establish and maintain effective communication channels with clients and the healthcare team to ensure a smooth and coordinated experience., • Serve as a vital liaison between clients and the medical staff, facilitating seamless interaction and information exchange., • Coordinate the dissemination of updates and changes from front/back office staff to ensure accurate and timely information flow., • Assist clients in completing necessary forms, streamlining administrative processes for enhanced efficiency., • Offer comprehensive information on on-site services and promote health awareness to clients., • Educate clients about available benefits, including health coverage programs, and refer them to Enrollment Specialists for eligibility screening., • Act as a representative of the clinic in matters related to the delivery of healthcare services, working closely with the Clinic Administrator., • Collaborate with the outreach team to greet and receive new clients, actively participating in the intake process., • Engage in community outreach initiatives to broaden the clinic's impact and accessibility., • Contribute to the maintenance of incentive program logs, ensuring accurate and up-to-date records., • Facilitate the transportation of patients from the local hospital Emergency Department to the E. Hollywood clinic using public transportation., • Attend general staff meetings to stay informed and actively participate in the clinic's collective efforts., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Experience Required: Minimum 1 year of front desk or receptionist experience., • Demonstrated experience in effectively engaging with clients and collaborating with staff from diverse socio-economic, ethnic, and cultural backgrounds., • Exceptional communication skills, both verbal and written, to facilitate clear and concise interactions., • Bilingual proficiency in English and Spanish is highly desirable., • Flexibility and capability to travel between different sites as required by the role., • Possess a valid CA Driver’s License, maintain a clean driving record, and be able to travel to different sites., • Capacity to collaborate effectively with healthcare teams and contribute to a cooperative and patient-focused care environment., • At least 1 to 2 years of experience in client support or community service roles. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionJob Title: Sales Representative Department: Sales Salary: Based plus commission Job Type: Full-Time Job Summary: The Sales Representative is responsible for generating new business, managing customer relationships, and achieving sales targets. This role involves identifying prospects, presenting products or services, and providing excellent customer service to drive growth and customer retention. The ideal candidate is results-driven, self-motivated, and skilled in building long-term client relationships. Key Responsibilities: * Identify, qualify, and pursue new sales opportunities through cold calling, networking, and lead generation. * Build and maintain strong relationships with existing customers to encourage repeat business. * Conduct product or service presentations and demonstrations tailored to customer needs. * Achieve or exceed monthly, quarterly, and annual sales targets. * Negotiate pricing, terms, and contracts in collaboration with the sales or legal team. * Maintain accurate records of all sales activities and customer interactions * Stay informed about industry trends, competitor products, and market conditions. * Provide feedback to internal teams on customer needs, product improvements, and service issues.

Job Description Purpose: Hope the Mission provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Clients will receive shelter, food, case management & housing navigation services to support them in obtaining permanent housing. Working under the supervision of the Program Manager, the Assistant Program Manager leads and oversees all programmatic and operational functions for the site, provides oversight to shelter support staff, and fulfills the mission by successfully providing leadership and supervision for the program. The Assistant Program Manager ensures that new projects, supportive services, and housing programs are in-line with best and evidence-based practices for working with people experiencing homelessness (e.g., Trauma-Informed Care Principles, Harm Reduction, and Housing First). This position requires being on-call as needed to respond to emergencies and driving (Travel: 25%). Specific Duties-Programmatic * Provide overall direction and oversight of all programmatic components including accurate, up-to-date, data collection, quality assurance, and contract management adhering to guidelines set for in the Scope of Work. Includes but is not limited to: * Manage timely progress of program goals, objectives, and performance targets, making necessary adjustments in a timely manner to improve outcomes. * Ensure program/contract compliance as per guidelines and requirements mandated by the programs, regularly reviewing logs, records, and data. * Conduct regular file reviews to ensure the accuracy and integrity of all documentation. * Assist with client issues as needed (conflicts and complaint resolution) using de-escalation and mediation techniques. * Ensure implementation of housing first, harm reduction, and trauma-informed care methodologies when appropriate. * Oversee the development, enhancement, delivery, and modifications (as needed) of services provided, adjusting when necessary. * Oversee implementation of problem-solving strategy, interventions, and screening tools. * Oversee provision of emergency service referrals (domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. * Oversee and manage all staff and the corresponding job duties assigned to each position. * Serve as an agency representative at professional and community meetings such as working/planning groups, coalitions, etc.; attend various community meetings as directed by the supervisor. * Collaborate/participate in fundraising efforts to support program operations as needed. * Coordinate with other agencies and partners to ensure consistent and accurate dissemination of information, provision of services, and adherence to program requirements. * Provide training and support to staff. * Assist in the development of written rules, procedures, and program guidelines. * Maintain accurate and complete participant files, exit files, timesheets, daily activity logs (if applicable), mileage logs, payment reimbursement, and other reports as directed. * Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons. * Attend staff meetings, case conferences, and training workshops. and community meetings as needed. * Ready to sub another’s role if needed due to absence. * Update monthly OSHA forms. * Monitor the medication cabinet and review all medication records. * Review shift reports to monitor staff performance and compliance. * Follow-up on all incident reports and Grievances * Conduct and participate in training for the Program staff. Specific Duties-Operations * Ensure that the property and its surroundings is well maintained and clean. * Regularly inspect bathroom facilities to verify clean, sanitary conditions. * Report any maintenance issues or need for repairs to the supervisor in a timely fashion. * Regularly inspect units, dorms, and rooms, to ensure they are in working order. * Train janitorial and hygiene staff in proper protocol for site/bathroom maintenance. * Submit all supply orders to the supervisor in a timely fashion. * Assist with coordination of resident chores and assignments; oversee the maintenance of shelter linen, clothing, and supply rooms. * Ensure monthly safety and fire drills are conducted. * This position may require site relocation at the agency’s discretion. Other Duties * Performs any other duties, projects, and responsibilities the Program Manager assigns. * Work in collaboration with the outsourced security guard to ensure the safety of participants, staff, volunteers, and visitors on the property. * Trains staff on the use of security and surveillance systems. * Observe department guidelines to conduct personal business during breaks and lunch hours. * Project a positive professional image and adheres to the organizational dress code. * Self-identify potentially unsafe systems/processes/situations and takes the initiative to report to the Program Manager. * Observe department guidelines concerning absences and report such absences in accordance with departmental procedures. * Establish and/or maintain good rapport and working arrangements with co-workers, including the management team, and supporting staff. Minimum Qualifications * Bachelor's degree in the social sciences or closely related field and * Five years of housing and homelessness program-related experience and * One year of supervisory or management-level experience * Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills, and ability required to perform the work. * Skills- Commitment to working with homeless individuals in a harm-reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing a crisis. * Computer literacy- Microsoft Office Suite, HMIS, preferred. * Spanish preferred * TB test required. Knowledge and Skills * Passion for Ending Homelessness. * Employs a “Whatever it Takes” approach in service delivery. * Excellent written and oral communication * High level of understanding of Evidence-Based Practices such as Motivational Interviewing, Harm Reduction, and Housing First * Demonstrates effective staff supervision. * Understands supportive service program development. * Values relationships with community-based organizations and resources * Demonstrates dedication to homelessness and related issues (i.e., poverty, housing, services) * Adheres to contract compliance and outcomes measurement. Mandatory Requirements: * Employment eligibility verification * Tuberculosis and drug test * Fingerprint live scan background * Ability to work flexible hours which include evenings and weekends. * Ability to cover any site location as needed by Agency. * Driving is an essential function of this position. * Must have reliable transportation. * Must have a valid CA Driver's license. * Must provide proof of vehicle insurance coverage. * Must be able to qualify for HOTV’s commercial insurance coverage. PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here represent those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive, and exchange ideas, and information by means of the spoken and written word; Drive vehicles in and around all Counties; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employees may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health, and safety practices. The employee may experience several unpleasant sensory demands associated with the client's use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many situations, including crises and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.