Coding and billing jobs in White Plains, New YorkCreate job alerts

Physical Therapist The Physical Therapist is forward-thinking who excels at assessing patients’ strengths and weaknesses and devising creative and effective treatment plans. Therapists must practice discretion & maintain patient confidentiality. Must operate a high-energy, positive-thinking environment and offer patients positive encouragement to achieve their goals. You will be expected to utilize your training and skills to aid patients in the goal of healing, recovering, improving pain level/tolerance, and maximizing functional independence. Staff Physical Therapist examines patients using fundamental clinical knowledge, implements a treatment plan and executes plan of care on a daily basis. Who We Are: JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with over 150 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers. What You’ll Love About Us: • up to $7,500 sign-on bonus, • up to $2,500 relocation bonus, • Competitive salary, • Quarterly Bonuses, • Health, Dental, & Vision Benefits, • HSA Options including dependent care, medical, and commuter benefits, • $10,000.00 Term Life Insurance benefit at NO cost to employees, • up to 4 weeks PTO, • 401(k) with company match, • Continuing Education reimbursements, • MedBridge Membership, • Yearly review for growth opportunities, • New Grad Mentorship Program, • Professional Development Growth Tracks, • Tuition discounts for employees and their families, • TicketsAtWork and LifeMart company perks, • Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie What You’ll Need: • Bachelor’s or Master’s Degree required, Doctorate degree preferred, • Licensed Physical Therapist in the state practicing in, • Completed state regulated CEU requirement in appropriate state (NY, NJ), • Valid CPR License, • Experience/knowledge with an EMR software is preferred, • Excellent oral, written communication, • Strong clinical decision-making skills, • Excellent work ethic and dedication to patient success, • Basic computer skills, • Works as a team member and individually with minimal supervision, • Maintains a positive, professional demeanor at all times What You’ll Do: • Collects and records patient care data that follows format and guidelines of the patient care service, regulatory agencies and third-party payers which reflects an understanding of reimbursement systems and their impact on patient care. o This includes, but is not limited to, initial evaluation, daily notes, reassessments/progress reports, discharge plans and communication with members of the team. • Additionally records daily billing and follows department guidelines for productivity., • Prepares for the evaluation in accordance with department policies/procedures and standards of practice including obtaining patient history, exhibiting knowledge of patient diagnoses and researching unfamiliar diagnoses., • Selects and administers tests and measures., • Additionally, synthesizes evaluation results to formulate the diagnosis, goals, prognosis and plan of care., • Establishes treatment plan based on evaluation results, goals and best practice. Collaborates with interdisciplinary team, patients and patient’s support system. Assesses and re-assesses need for modifications to plan of care and goals., • Identifies need for consultations and/or refers the patient to another health care professional or health care services. Initiates and completes discharge plan., • Provides education/training to patient and/or patient support system, • Training-This includes but is not limited to ADLs/IADLs, therapeutic activities (e.g. transfers, bed mobility), rehabilitation equipment prescription and training and community reintegration, • Responsible for treatment, plan of care, exercise prescription for patient caseload, • Provides interventions to patients that are safe, effective, and in compliance with JAG, • Musculoskeletal Interventions-This includes but is not limited to therapeutic exercise, joint mobilization and modalities, • Provide data, note writing using Prompt EMR for all treatments provided, • Oversee support staff of PTA, ATC, PT aides, • Attends annual JAG Billing and Coding seminar, • Promotes JAG in the community through lectures/presentations Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you’ll love about us section is based on full time employment with the company and is not guaranteed based on employment type. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! LOCATION: White Plains NY (ONSITE) DAYS: M-Fri 9-5 FULL TIME: Benefits Eligible HOURLY RATE: $28-30/hr. In this role, you will: * Generate and electronically submit claims and statements at designated intervals ensuring they are processed in a timely manner; corrects errors for complete and accurate transmission of data * Monitor the status of submitted claims, follow up with insurance companies to resolve any discrepancies or denials, and resubmit claims as needed * Record payments received from insurance companies, patients, or other sources and apply them to the appropriate accounts. * Research and process refund request and overpayments * Performs additional duties including but not limited to copying checks received and recording payments, faxing information as required, and verifying insurance eligibility. All you need is: * Out of Network Billing Experience: 1Year (required) * Experience in Laboratory/Medical Billing * High school diploma or equivalent; prefer a degree or certification in medical billing or related. * Familiarity with medical terminology, and coding (ICD-10, CPT) * Proficient in medical billing software and electronic health records (EHR). Experience with TELCOR is a plus * Excellent communication and interpersonal skills for interacting with patients, providers, etc. * Strong attention to detail * Knowledge of healthcare billing regulations and compliance standards. * Problem -solving skills to resolve billing discrepancies and denials. * Ability to handle multiple projects and meet deadlines. Scheduled Weekly Hours: 40 Work Shift: Job Category: Accounts Receivable Company: ProPath Services, LLC Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The incumbent will deliver a curriculum that prepares students to qualify for for employment in entry-level positions such as medical coder/biller, medical biller/customer service representative, medical records clerk/assistant, and insurance claims clerk. Seeking energetic and engaging Adjunct Facu

Job Description IMMEDIATE MEDICAL DATA ENTRY CLERK/ADMIN NEEDED, START NEXT WEEK OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 8AM-430PM WHITE PLAINS, NY (IN OFFICE, NOT REMOTE) $21/HR Qualifications: • Prior experience with medical coding or medical billing certificate or ICD codes in general, • Microsoft office proficient, • Balance daily responsibilities with time sensitive/urgent requests keeping within the timelines given., • Demonstrates efficiency by performing procedures rapidly and with accuracy., • Manages time appropriately., • Strives to meet departmental goals for completion time including validations Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in White Plains,NY. Application Deadline This position is anticipated to close on Mar 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Westchester Medical Center, the flagship quaternary care academic hospital of the Westchester Medical Center Health Network (WMCHealth), is seeking a board-certified or board-eligible pulmonary and critical care medicine physician to join its academic faculty. This is a primarily inpatient-based position with a strong focus on critical care and inpatient pulmonary consultative services, along with a small outpatient component. The position offers the opportunity to practice at a high-acuity quaternary referral center with a robust academic mission. Key Responsibilities: • Inpatient Critical Care and Pulmonary Services:, • Provide attending-level care in the Medical Intensive Care Unit and other specialized ICUs as needed., • Manage complex, high-acuity critically ill patients, including those requiring advanced ventilatory support, extracorporeal therapies and multidisciplinary care., • Provide inpatient pulmonary consultations for medically complex patients across the hospital., • Collaborate closely with subspecialty teams, including cardiology, cardiothoracic surgery, neurology, neurosurgery, oncology, transplant and interventional services., • Outpatient Pulmonary Care:, • Participate in a limited outpatient pulmonary clinic, tailored to the physician’s clinical interests and divisional needs., • Evaluate and manage a broad range of pulmonary diseases, with access to comprehensive diagnostic and procedural resources., • Supervise and teach medical students, residents and fellows in pulmonary and critical care medicine., • Participate in educational conferences, bedside teaching and academic mentorship., • Engage in scholarly activity, quality improvement initiatives or clinical research based on individual interests and division needs., • Team Collaboration & Leadership, • Work closely with advanced practice providers, respiratory therapists, nurses and allied health professionals to deliver coordinated, high-quality care., • Participate in divisional, departmental and hospital committees as appropriate., • Participate in departmental initiatives and quality improvement projects and contribute to ongoing initiatives in quality, safety and clinical operations within critical care and pulmonary services., • Documentation & Compliance, • Maintain accurate, timely and compliant patient records., • MD or DO degree., • Board certified/board eligible in pulmonary disease and critical care medicine., • Additional sleep medicine certification or interest in sleep medicine is desirable but not required., • Strong clinical, communication and teamwork skills., • Strong clinical skills with comfort managing high-acuity, complex patients., • A predominantly inpatient clinical practice in a high-acuity academic environment., • Competitive compensation with productivity incentives., • Comprehensive benefits package including health, dental, vision, malpractice coverage and retirement plans., • CME support and protected time for academic and professional development. Westchester Medical Center is a 752-bed quaternary care academic medical center and the primary teaching hospital of New York Medical College. As the flagship of WMCHealth, it serves as a regional referral center for advanced medical, surgical and critical care services across the Hudson Valley and beyond. The Division of Pulmonary, Critical Care, Allergy and Sleep Medicine is a large, academically active division with a strong commitment to clinical excellence, education, innovation and multidisciplinary collaboration. Equal Opportunity Employer: Westchester Medical Center Advanced Physician Services is an Equal Opportunity Employer. Join our team and help shape the future of pulmonary and sleep medicine in our community! Benefits: We offer a comprehensive compensation and benefits package that includes: • Health Insurance, • Dental, • Vision, • Retirement Savings Plan, • Flexible Savings Account, • Paid Time Off, • Holidays

Abacus Service Corporation - - Responsibilities: Enter all Firm invoices for approval and proper coding; Process payments to vendors and suppliers; Maintain accurate and up-to-date records of all accounts payable transactions; Communicate with clients regarding billing inquiries and discrepancies;

Job DescriptionBenefits: • 401(k) KLS Healthcare KLS Healthcare is seeking an experienced and detail-oriented Medical Billing Specialist to join our growing team. This role is responsible for managing billing, collections, and third-party reimbursement processes while ensuring accuracy and compliance, and is NOT limited to regular office staff duties. Key Responsibilities • Accurately enter charges, payments, and adjustments into the billing system and review batches for accuracy, • Verify patient demographics, insurance coverage, coding, and payment allowances, • Prepare and submit claims and correspondence to insurance carriers and patients for reimbursement, • Respond to telephone inquiries, audits, and written correspondence related to accounts receivable, • Establish payment arrangements with patients as needed, • Maintain organized billing files and documentation, • Track and maintain daily, weekly, and monthly fee collection records, • Perform other office-related duties as assigned Qualifications • Prior experience with third-party insurance billing required, • Excellent communication and customer service skills, • Knows Medical Billing Codes Compensation Additional Salary Information: The salary range and/or hourly rate listed reflects a good-faith estimate of potential base compensation at the time of posting and may be adjusted in the future. Compensation is determined based on factors such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

Job Description Not remote in person position in Tarrytown, NY Medical Biller – Tarrytown, NY – $21/hour Zing Recruiting is looking for a skilled Medical Biller to join a Healthcare Consultant Company in Tarrytown, NY. This role is ideal for professionals experienced in medical billing, NextGen, CPT/ICD-10 coding, insurance claims, EOBs, and revenue cycle management. Key Responsibilities: * Run pre-bill reports and verify billing/coding accuracy * Confirm doctor participation for insurances and active location billing * Address errors and questions via NextGen tasking system * Monitor automated billing and EDI file creation * Submit EDI files to the clearinghouse and verify receipt * Recreate and resubmit corrected claims as needed * Update secondary claim files with primary EOB information Must Have / Requirements: * Minimum 1 year of medical billing experience * Proficiency with NextGen * Knowledge of CPT/ICD-10, insurance claims, and EOBs * Strong organizational skills and attention to detail * Ability to maintain confidential information and follow HIPAA About Zing Recruiting: Zing Recruiting, a leader in the staffing industry for the past 33 years, continues our vision of “linking communities through employment.” Our dedication to the safety, health, and well-being of our associates, clients, and communities remains our #1 priority. Zing is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. #ZINGNJ #ZINGZIP Company DescriptionZing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.Zing Recruiting is dedicated to delivering candidates and client’s alike a great experience for each unique position. We specialize in finding dedicated professionals with the education, talent, and fresh perspectives – professionals at the top of their game. Professionals who have what it takes to be competitive and innovative in today’s market. We work to match candidates needs and requirements to our clients’ requirements and expectations. We work to find the right “fit” for both candidate and client.

Job Description THIS POSITION IS NOT REMOTE Position reports to Director of Revenue Cycle Management and is responsible for various aspects related to outpatient billing including, but not limited to, eligibility verification, claims analysis of 837i files, and remittance management of Medicaid FFS/Managed Care & Medicare Part B EOB’s. Additionally, position will be responsible for maintenance of clinical EHR system ensuring accurate patient data such as patient demographics, current guarantor/eligibility, client ledger, etc., generating weekly client eligibility reports and routine updates to EHR system to ensure data integrity. Reporting requirements include management of payer remittances and remittance data, weekly reporting of services and volumes for clinic review, data management of EHR system generated reports, and various reporting projects as assigned. Required qualifications include a Bachelor’s degree and minimum 2 years of RCM experience in the field of healthcare revenue cycle management, knowledge of CPT/ICD-10 coding, claim submissions/resubmission/analysis, and EHR maintenance. Proficiency in Microsoft Word, Outlook, and Excel (data analysis tools) also required for position.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. About INTERACTIVE BROKERS! This is a hybrid role (three days in the office/two days remote). The eDiscovery Project Manager will work with the Legal team on all aspects of the electronic discovery process, including identification, preservation, collection, analysis, review, and production of Electronically Stored Information (ESI). The eDiscovery Project Manager will report to the Assistant General Counsel – eDiscovery and provide assistance and administrative support to IBKR's in-house attorneys. What will be your responsibilities within IBKR: • Employ standard workflows for all aspects of the e-discovery process and custom workflows as necessary, given the unique requirements of each case., • Maintain detailed familiarity with vendor platforms and support case teams utilizing those platforms., • Liaise with internal data and technology teams to facilitate the collection and transfer of data and identify and implement process improvements and standardizations., • Evaluate projects for the use of analytics and provide workflows for implementation., • Use industry-standard processes to facilitate document reviews, ECA workflows, and document productions., • Provide reporting metrics, user activity, or other requested document-based metrics., • Perform quality checks and detailed analysis of work products prior to document production or additional levels of review., • Maintain consistent oversight and tracking of all assigned matters, from start to finish, for compliance with eDiscovery Billing Guidelines and Vendor Management, including matter notes, documentation, and weekly updates. Which skills are required: • Three or more years of eDiscovery project and/or related experience., • Working knowledge of industry-standard Electronic Discovery preservation, collection, processing, and review practices, • Extensive administrative experience using Relativity, including an understanding of case search, query syntax creation, document review setup/batching workflows, tag field/layout creation, predictive coding technologies/TAR, content/concept data analysis tools, and data production generation, • Prior experience managing cases or projects containing complex ESI, • Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously, • Relativity-Certified Administrator preferredCompany Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with a competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium, • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events, including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities

Job Description REQUIREMENTS · A minimum of 2 years of medical billing experience, including filing claim appeals · Strong organizational skills and attention to detail · Proper phone etiquette and communications skills, both verbal and written · Appropriate computer hardware including secure Wi-Fi and double monitors, to temporarily work a hybrid schedule from home due to COVID RESPONSIBILITIES · Reviews insurance payments for accuracy based on agreed upon fee schedules · Prepares and sends appeals for underpaid or incorrectly denied claims · Makes follow up calls to insurance carriers on outstanding balances · Answers patient telephone calls during business hours · Completes other daily tasks as assigned Company DescriptionOur company provides anesthesia practice management services for approximately 500 anesthesiologists and certified registered nurse anesthetists in the Tri-state area. We are affiliated with Northwell Health, New York’s largest health care provider and private employer. Our AMS staff has over thirty years of experience and expertise handling the business operations for anesthesia groups. We specialize in billing and coding, revenue cycle management, credentialing support, and quality reporting. Our current volume is over 200,000 anesthesia cases per year and is projected to grow. We are always looking for strong team players who can succeed and thrive in a production-driven environment. We have a reputation in our industry for performing at the highest level.Our company provides anesthesia practice management services for approximately 500 anesthesiologists and certified registered nurse anesthetists in the Tri-state area. We are affiliated with Northwell Health, New York’s largest health care provider and private employer. Our AMS staff has over thirty years of experience and expertise handling the business operations for anesthesia groups. We specialize in billing and coding, revenue cycle management, credentialing support, and quality reporting. Our current volume is over 200,000 anesthesia cases per year and is projected to grow. We are always looking for strong team players who can succeed and thrive in a production-driven environment. We have a reputation in our industry for performing at the highest level.

Job DescriptionJob Title: Patient Account Representative (Long-Term Temporary) Location: On-site Schedule: 8am-4:30pm/8:30am-5:00pm (Monday-Friday)Pay Rate: $22-24/hr DOE About the Role: We are seeking a detail-oriented Patient Account Representative to join our client's healthcare team on a long-term temporary basis. In this role, you will be responsible for managing patient accounts, processing medical billing, and ensuring accurate insurance claim submissions while providing excellent customer service to our patients.Key Responsibilities: • Process and submit medical insurance claims while ensuring compliance with billing guidelines and regulations, • Verify patient insurance eligibility and benefits, • Review and resolve denied claims through appropriate follow-up and appeals processes, • Communicate with patients regarding their account status, payment options, and insurance-related questions, • Maintain accurate patient records and documentation in the medical billing system, • Collaborate with healthcare providers and insurance companies to resolve billing discrepancies, • Monitor accounts receivable and assist in collections processes, • Generate and analyze billing reports as neededQualifications: Required:, • High school diploma or equivalent, • Either: • Minimum of 1 year medical billing experience • Recent graduation with certification in Medical Billing and Coding, • Strong understanding of medical terminology and insurance billing procedures, • Proficiency in medical billing software and Microsoft Office applications, • Excellent attention to detail and organizational skills, • Strong verbal and written communication abilities, • Ability to maintain patient confidentiality and comply with HIPAA regulationsPreferred:, • Associate's degree in Healthcare Administration or related field, • Experience with electronic health record (EHR) systems, • Knowledge of ICD-10 and CPT coding, • Prior experience in a healthcare setting

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance — simplifying the process, protecting patients, and strengthening hospital outcomes. As the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates within partner hospitals, we make access to coverage easier, faster, and more compassionate. PFA is growing rapidly nationwide, and our success is built on people who care deeply about helping others. We believe our employees are our most valuable resource, and we’re committed to maintaining a healthy work/life balance within a culture grounded in empathy, teamwork, and respect. If you’re passionate about guiding patients through complex healthcare systems, advocating for fairness, and making a measurable impact every day — PFA is where you belong. Job Description The Patient Advocate Specialist plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. This is a full-time, 5-day-per-week on-site role based at White Plains Hospital where you’ll work directly with patients and hospital partners. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance (PFA) team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize PFA’s CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent PFA as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • Always uphold the organization’s values with ethical integrity and professionalism. Qualifications Required Qualifications • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three-Five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Additional Information Our Benefits – Supporting You Inside and Out At Patient Funding Alternatives, we know that caring for others starts with caring for our own people. That’s why we offer a comprehensive, industry-leading benefits package designed to support your health, your future, and your wellbeing. Our team members enjoy medical, dental, and vision coverage through UnitedHealthcare and Guardian, employer-paid life and disability insurance, and a 401(k) plan with company match. We also invest in your wellness — with up to $100 annual reimbursement for fitness, mindfulness, and wellness activities, plus access to mental health tools like the Calm Health app and a 24/7 Employee Assistance Program. From flexible spending accounts to nationwide fitness programs and virtual care, PFA is committed to helping you stay healthy, balanced, and thriving — at work and beyond.

Job Description Patient Advocate Specialist White Plains, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences. As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.