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Job Description Full Job Description Assistant General Manager ( Residential ) BRC is looking for an Assistant General Manager for one of its high-rise Residential Buildings located in Quincy. This role reports to General Manager. Summary The Assistant General Manager (AGM) directly supervises Concierges in multiple properties, and all department leads. This role oversees the direct implementation and overall operation of all building services and priorities set by the General Manager, Board of Directors and Clints, Building Managers, including development and oversight of all staff members. The AGM works closely with the General Manager and all staff members to ensure proper staff maintains high service levels to our clients. Schedule: Tuesday-Saturday, 12 pm -8 pm, plus occasional evenings, and rotating on-call as needed. Duties and Responsibilities • Participates in all hiring, training, discipline and is directly responsible for all-time approval and scheduling for on-site staff. Responsible for payroll review, management, correction., • Supervision and oversight of the Concierge staff directly and via delegation to the Concierges to ensure the efficient and effective provision of all desk service, • Assist in Planning resident engagement and execution of special events, meetings, and socials. Management liaison to the Social Committee by attending regular meetings; planning and overseeing events., • Ensure the introduction and orientation of all new owners with initial contact, greeting, and support, coordination with the Welcome Committee., • Direct overall responsibility for site cleanliness and maintenance, as delegated to the porter and custodial leads; leadership and documentation of the weekly walkthrough, communication of all walkthrough checklist items, and review and documentation of the completion of those items., • Communication with residents via e-mail and phone and through the Concierge Bulletin. Manage all complaints and follow-up., • Attend Committee Meetings, Board Work Sessions and Meetings, Town Halls often after hours and on weekends., • Requires experience in residential property and/or staff management., • Must be a clear communicator, written orally and via the computer, and work with various people, including owners, Property Manager Executive Concierge, property staff, property management, contractors, and service providers professionally and courteously., • Must be well-groomed and professional in appearance., • Must have experience and train and supervise the staff and outside contractors engaged in the building., • Must be computer-literate and able to efficiently and effectively utilize word processing programs and spreadsheets to communicate with owners, property managers, and staff and generate reports, worksheets, and other documents; must be proficient with email; The ability to easily and confidently monitor and address issues with building systems and access device.

Job Description Charlestown Marina LLC is seeking to fill the position of Office Assistant. The office assistant is responsible for directing and assisting front office operations in the marina’s continuing effort to deliver outstanding guest services and financial profitability. The ideal candidate will thrive in a highly demanding/fast-paced environment. Customer service experience and great communication skills are a must. Tasks must be handled professionally and efficiently. Exceptional interpersonal skills are required as you will be developing relationships with existing, as well as, future clients. This position reports directly to the Marina Director. Duties include (but are not limited to): • Overseeing the full execution of the marina office, • Processing new and existing reservations through phone, email and 3rd parties, • Maintaining all inventory of supplies and merchandise, • Reconciling financials each day, • Maximizing occupancy of Marina by working closely with the Office Manager and Marina Director, • Welcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being met, • Providing recommendations and concierge service, • Detail oriented, organized, efficient, • Concierge, hospitality or food service, experience, • Must be a multi-tasker and a team player to assist other employees in providing a first-class marina experience to our guests, • Able to operate successfully in a cross-functional and exceptionally busy environment, • Proficient in Microsoft Suite, especially Word and Excel, • Knowledge of QuickBooks preferred A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business. Pay is commensurate with experience. Please include cover letter with resume.

Job Description We are an elite periodontal practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their periodontal needs. Previous experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication., • Greets patients and visitors immediately upon arrival with a friendly demeanor., • Answers the phone promptly with a smile., • Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms., • Prepares a daily schedule for each provider., • Prepares patient charts., • Manages patient flow to reduce patient wait time., • Assists patients as necessary., • Maintains reception area in a neat and orderly condition., • Maintains professional relationship with referring offices., • Maintains confidentiality of all information in accordance with HIPAA., • Performs other related duties as assigned.Education and Experience, • High school diploma or equivalent required., • One year of customer service experience required.Skills and Abilities, • Understanding of dental terminology., • Friendly, inviting, and professional personality and presence., • Basic office skills such as typing and filing., • Good organizational skills., • Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Employer Sponsored Short Term Disability Long Term Disability Plan