Trabajos continuous improvement en Wichita, Kansas - Page 2Crear alertas

You will manage event logistics end-to-end, including space/venue selection, booth assets, equipment, promotional items, global inventory, onsite vendor coordination, and post-event analysis ensuring accountability, consistency, and continuous improvement across the full event portfolio. Lead end t

Job Description Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex! Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing engineering and environmental consulting firms in the US. We were recently recognized by the Zweig Group as one of the fastest growing firms in the AEC industry. We take pride in providing our clients with exceptional service and have earned numerous awards for project excellence. We continue to grow, and we want you to grow with us. Role Overview: This role is to provide overarching occupational health and safety expertise to one of Apex's most valued clients, a national aerospace manufacturer. Over the last 2 decades Apex has worked hand and hand with the national aerospace manufacturer helping them achieve their occupational health and safety, ergonomic, environmental and engineering goals. The incumbent will serve as a Mid – Senior Level Safety Specialist contractor to their Wichita, Kansas facility. This role will be a full-time, onsite position. The client has requested 5 days a week/8-hour days, with some days covering shift roll over (9am – 5pm). The current role is slated for 6 months, with the possibility of extension based on performance, project needs and budget alignment. The incumbent will execute a majority occupational safety projects from start to finish. This role will routinely involve a BLEND of (1) workplace / shop floor safety and risk assessment tasks, (2) employee safety program effectiveness evaluations and continuous improvement support. The incumbent in this safety role will also provide project management functions as needed. Perhaps most importantly, the incumbent will be an energetic self-starter with the ability to work independently and produce results within budget and timeframe. As a disclaimer, this role is subject to termination at any time due to potential client finical and or budgetary restrictions. In turn, the role is also subject to extension. Your Responsibilities as a Sr Safety Specialist: • Providing comprehensive occupational safety consulting services to clients, including conducting shop floor observations focused on identifying, assessing and risk-ranking employee exposures to injury or illness, and devising solution options aimed at mitigating injury/illness exposures., • In collaboration with Apex client relationship managers, coordinates and executes safety projects within set organizational procedures and standards., • In close routine collaboration with the external customer, implements and executes an agreed-to service plan. Monitors and reports progress on plan completion as directed. Works with numerous internal and external stakeholders in the interest of achieving desired overall project velocity., • Acts as an advisor to the customer on occupational safety issues., • Bachelor's degree required – preferably, in a science or engineering field., • Minimum 6+ years of hands-on experience required, working in the occupational safety field, a plus if the incumbent has industrial hygiene and ergonomic experience as well., • Examples of desirable (but not required) professional credentials: Graduate Safety Practitioner (GSP); Associate Safety Professional (ASP); Certified Safety Professional (CSP); Certified Industrial Hygienist (CIH)., • Experience in manufacturing-&-assembly industries / heavy industry settings a plus. Experience in the aerospace and defense or automotive industry a further plus. EMPLOYEE SAFETY: • Shop Floor Hazard Identification Surveys; Job Safety Analysis, • Employee Accident Investigations and Aggregate Injury Data Analysis, • Machine Guarding, • Slip/Trip/Fall Prevention; Falls from Elevation, • Lockout/Tagout & Energized Electrical Equipment Safety, • Confined Space Entry, • Personal Protective Equipment, • Powered Industrial Truck Safety, • Contractor Safety, • Broad spectrum OSHA Regulations understanding GENERAL SKILLS • Strong interpersonal communication skills., • A great deal of creativity and self-starter initiative is required. This position entails routine ongoing work with numerous customer stakeholders – all of whom need to be 'satisfied' with respect to project purpose, scope, and tactics., • Relies on experience and judgment paired with the overall work statement provided by the customer to plan and accomplish goals., • Ensures compliance with all EHS regulations, and keeps abreast of any changes to laws and regulations that impact the organization., • Strong technical writing skills, the ability to successfully multi-task, safety awareness, and a good record and understanding of safe work practices, • Experience with data management and report preparation., • Valid driver's license required., • Demonstrates the ability to work independently, successfully executing technical projects with minimal supervision., • Customer needs are met on a timely basis and emergencies are responded to quickly., • Meets annually established goals for personally-generated revenue, and utilization %., • Meets annually established goals for Customer satisfaction. Wichita, KS Travel Expectations: Local only Why you'll love working for us: • Company-subsidized medical and dental., • Company-paid life, short, and long-term disability., • 401k match, tuition assistance, and more., • Cross-training and the ability to work on a variety of projects., • Performance-based bonuses or other incentives., • Working with the best and brightest in the industry. · Apex Companies, LLC is an Affirmative Action / Equal Opportunity Employer Apex Job Title: Sr Safety Specialist Req ID: 11300 We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.

Job Description Supplier Quality Engineer Purpose The Supplier Quality Engineer supports Quality Leadership and is responsible for all aspects of the Supplier Quality Assurance function. This is accomplished through collaboration in a team environment with suppliers to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Collect root cause analysis and provide corrective feedback to prevent line stops due to supply issues. Manage the customer specific requirements and offer technical support to suppliers. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction while ensuring that procedures and processes are adhered to. Help the supplier during new product introductions to quality, capacity and supplier capability and acceptable. Education and Experience • Minimum of 5 years of knowledge and experience in a Quality Assurance role with product acceptance authority, • Must possess experience using different precision measurement instruments, • Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP), • Lead the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks, • Facilitate root cause analysis and corrective actions of supplier quality issues, • Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers, • Support new product launches to ensure that supplier quality meets the required standards, • Provide concise, complete and accurate documentation of inspection results relative to area of responsibility. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, Production Part Approval Process (PPAP) approval or product warrant submission, • Provide training, learning and development where appropriate with suppliers, • Partner with other departments to ensure the adherence to the Quality Management System and other compliance requirements, • Collaborates with operations, leaders, purchasing, customer service and others to efficiently meet customer demand., • Support the Quality Manager to monitor and report on supplier product quality and performance, • Leads the outside process receiving inspection team to close the loop on supplier issues, • Excellent verbal and written communication skills to interact and deal with internal customers, • Inspects and evaluates products for quality and defects during source inspection, • Provide visibility to supervision of potential quality issues, as well as input on internal perceptions associated with Quality and Delivery performance., • Has the capability to troubleshoot complex and questionable inspections by asking the right questions to get to the root cause of the problem, • Ability to work in a dynamic environment with multiple priorities and shifting time requirements., • Makes decisions based on customer/regulatory requirements, • Ability to effectively communicate in small and large group environments, • Confer with organizational team members at all levels to discuss issues, coordinate activities or resolve problems., • Act as liaison between organization and outside organizations., • Work closely with divisional leadership to accomplish supplier improvement activities, • Perform source inspection onsite at the supplier as required, • Complete supplier validation audits, with supplier support and supplier advanced product quality planning (APQP)

Job Description Job Title: Professional Services and Escalation Engineer I Location: Wichita, Kansas Job Type: Full-time Company Description: Pileus Technologies, LLC is a leading technology company that specializes in providing cutting-edge IT solutions for clients in various industries. We are dedicated to delivering high-quality products and services to help our customers achieve their goals and drive business success. Position Overview: We are seeking a talented Professional Services and Escalation Engineer I to join our dynamic team. The successful candidate will be responsible for managing and executing technical projects, providing technical support to customers, and handling escalated issues to ensure timely resolution. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. Key Responsibilities: • Manage and lead technical projects from initiation to completion, ensuring deliverables are met within the specified timeline and budget., • Provide technical support to customers by troubleshooting and resolving complex issues related to our products and services., • Act as the primary point of contact for escalated issues, working closely with internal teams and customers to identify root causes and implement effective solutions., • Collaborate with cross-functional teams to address customer requirements, provide feedback on product improvements, and ensure customer satisfaction., • Develop and maintain technical documentation, training materials, and best practices to support internal teams and customers., • Stay current on industry trends, technologies, and best practices to drive innovation and continuous improvement in our products and services. Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related field., • 2+ years of experience in project management, technical support, or a similar role., • Strong technical background in networking, systems administration, or software development., • Excellent problem-solving skills and the ability to think creatively to devise innovative solutions., • Exceptional communication skills, both verbal and written, with the ability to effectively collaborate with team members and customers., • Proven ability to work independently and handle multiple priorities in a fast-paced environment. If you are a motivated and talented individual with a passion for technology and a desire to drive business success, we encourage you to apply for the Project and Escalation Engineer I position at Pileus Technologies, LLC. Join our team and be part of a company that values innovation, collaboration, and excellence.

Job Description Process Engineer Purpose Communicates and resolves manufacturing related issues in a fast-paced environment while supporting the Quality and Manufacturing functions by educating employees on quality systems, quality metrics, and customer engineering. Ensures that processes and products consistently meet established quality standards internally as well as externally. Works with a diverse group of team members in a collaborative method. Education and Experience • Bachelor’s degree in Engineering, Management or related field or equivalent work experience, preferably in the Aerospace Industry, • Provide training, learning and development where appropriate for all employees, • Provide training as required in quality system concepts, audit techniques, approaches corrective/preventative actions and continuous improvement activities., • Partner with other departments to ensure the adherence to the Quality Management System and other compliance requirements., • Collaborates with operations, leaders, purchasing, customer service and others to efficiently meet customer demand., • Excellent verbal and written communication skills to interact and deal with internal and external customers, • Supports all regulatory and customer quality audits as needed, • Provide visibility to management of potential manufacturing issues, as well as input on internal perceptions associated with Quality and Delivery performance., • Works with Manufacturing and Quality Assurance personnel to perform in process review and assure best practices are followed., • Works with Manufacturing and Quality Assurance to implement cost savings through VSM exercises, and continuous improvement initiatives., • Review applicable organizational policies and procedures, ensuring accuracy and relevance, communicating policy and procedure updates and changes, • Performs other related duties, as required, • Has the capability to troubleshoot complex and questionable manufacturing issues by asking the right questions to get to the root cause of the problem, • Ability to work in a dynamic environment with multiple priorities and shifting time requirements., • Makes decisions based on customer/regulatory/internal requirements, • Ability to effectively communicate in small and large group environments, • Confer with organizational team members at all levels to discuss issues, coordinate activities or resolve problems., • Implement corrective actions to address organizational or departmental issues., • Must be an engaged leader with a “hands on” approach to process improvement, • Fully understanding the financial impact of decisions made on a daily basis, including closely monitored non-value added cost in an effort to reduce or eliminate., • Work closely with shop floor leadership and employees, • Analyze customer miss-deliveries in order to propose improvement action plans: Define and optimize data gathering and exchange to ensure data integrity in systems., • Assess and report project opportunities, risks and potential solutions.

Job Description Pharmacy Technician, Closed door Pharmacy Compensation: $18.00-$24.00 hourly Great opportunity for a registered pharmacy technician working for a family-owned company. We are also a family friendly employer with operating hours are Monday - Friday, 8am-5pm. No nights, weekends, on-call, or holidays. A rewarding career knowing you are working to improve the quality of life to an underserved community with behavior health needs. PHARMACY TECHNICIAN: JOB DESCRIPTION The following job description identifies the qualifications and standards for Pharmacy Technicians. Pharmacy Technicians will meet the following requirements and competencies listed below. Pharmacy Technicians report directly to the Pharmacist in Charge. * Job Summary: The pharmacy technician serves an integral role by assisting the pharmacist in various operations within the pharmacy including, but not limited to: * ❖ Processes and fills prescriptions for oral, rectal topical, and injectable medications. * ❖ Prepares, packages, and delivers prescriptions. * ❖ Orders and receives drug inventory and maintains adequate inventory of stock and supplies. * ❖ Corresponds with patients and providers. A successful pharmacy technician will have strong communication skills and be able to perform detailed work. The pharmacy technician will work in multiple areas of the pharmacy as directed to maintain competency and broaden skills for all areas of the job scope. * Duties and Responsibilities: 1. Demonstrates Competencies in the Following Areas: * ❖ Files and retrieves pharmacy records as required. * ❖ Obtains and documents accurate and complete patient medication histories. * ❖ Accurately processes prescriptions (entry, adjudication, filling, point-of-sale). * ❖ Assists in medication preparation by selecting, counting, packaging, delivering, and labeling per established guidelines. * ❖ Packages medications in vials, compliance packaging, and single-med cold seal cards. * ❖ Triages telephone calls in the pharmacy. * ❖ Maintains assigned work areas and equipment in clean and orderly condition. * ❖ Processes patient medication charges and credits as needed. * ❖ Works directly with providers’ offices and/or facilities as part of an interdisciplinary team- based approach to medication management. * ❖ Inventory management; drug ordering and receiving per state and federal regulations. * ❖ Conducts clerical and record keeping practices and procedures. * ❖ Operates computer software (Rx30, Omnicell, Dispill, etc.) proficiently. * ❖ Aids in continuity of care by coordinating prescription refills between providers’ offices and subsequent delivery of medication to the patient. * ❖ Advocates for patient health by navigating common barriers such as prior authorizations, patient assistance programs, sync fills, or delivery. ❖ Performs other pharmacy related duties as assigned. * Professional Responsibilities: * ❖ Completes annual continuing education requirements. * ❖ Maintains regulatory requirements. * ❖ Completes outdates and returns in a timely fashion. * ❖ Represents the organization in a positive and professional manner. * ❖ Actively participates in performance improvement and continuous quality improvement (CQI) activities. * ❖ Complies with all organizational policies. * Regulatory Requirements: * ❖ Possess and maintain a valid professional license/certification/registration issued by the State Board of Pharmacy. * ❖ Abide by and uphold the privacy rule standards of HIPAA. * Minimum Employment Requirements: ❖ High school diploma or GED. * Preferred Qualifications: ❖ Pharmacy Technician Certification Board (PTCB) certification. ❖ One (1) year related pharmacy experience. * Language Skills: ❖ Ability to read and communicate effectively in English. * Skills: ❖ Moderate computer knowledge. * Physical Demands: ❖ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: • Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required., • Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues., • Manage and prioritize complex, changing workloads in a challenging technical environment., • Complete ConnectWise data entry in an accurate and timely manner., • Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: • Respond to and troubleshoot unique customer issues., • Manage tickets based on priority and SLA., • Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:, • Auvik, • Cisco, • Citrix, • Fortinet, • HP, • Microsoft, • RMM, • Veeam, • VMWare You will use your CUSTOMER SERVICE SKILLS to: • Communication with customers about existing tickets and inform them of the plan to address them., • Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support – Follow company policies and procedures and complete other duties as assigned. Judgment – Include appropriate people in decision-making process. Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented – Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: • High School Diploma or GED required., • A minimum of 3-5 Years of similar or related experience., • Working knowledge of networking., • Working knowledge of systems administration., • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure., • Demonstrated attention to detail with excellent organization and time management skills., • Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique., • Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves., • Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation., • “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex! Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing engineering and environmental consulting firms in the US. We were recently recognized by the Zweig Group as one of the fastest growing firms in the AEC industry. We take pride in providing our clients with exceptional service and have earned numerous awards for project excellence. We continue to grow, and we want you to grow with us. This role provides advanced occupational health and safety expertise to one of Apex's most valued clients, a national aerospace manufacturer. For over 25 years, Apex has partnered closely with this client to achieve their Occupational Health, Ergonomics, and Safety Engineering goals. The Senior Certified Industrial Hygienist (CIH) will serve as one of the on-site technical leader supporting the client's Wichita, Kansas facility. This is a full-time, on-site position (5 days per week, 8-hour day shift) for an initial 6-month period, with possible extension based on performance and client needs. The incumbent will act as the site's senior IH subject matter expert, providing expert guidance, oversight, and management of all aspects of Industrial Hygiene and chemical exposure control. This includes shop floor exposure assessments, review of chemical usage and substitution, vertical standard program management, and continuous improvement of core IH programs. In addition to technical execution, this role includes strategic support of the client's EHS leadership team—communicating findings, risk trends, and program recommendations directly to Boeing EHS and enterprise leadership. A deep understanding of Federal and State occupational health regulations, along with demonstrated ability to apply IH science and risk principles in a complex manufacturing environment, is essential. The ideal candidate will bring a proactive, solutions-driven approach, advanced analytical capability, and strong leadership in project management and cross-functional collaboration. While the role centers on Industrial Hygiene, a solid foundation in safety principles is also valuable. As a fixed-term engagement, this position is authorized for 6 months, with potential extension based on performance and client requirements. Your Responsibilities as an Industrial Hygienist: • Serve as on-site Industrial Hygiene Subject Matter Expert (SME) providing technical leadership and program direction., • Oversee teams performing exposure assessments and ensure technical accuracy and regulatory compliance., • Direct Hexavalent Chromium and other vertical standard programs, driving continuous improvement and risk reduction., • Provide strategic oversight for Industrial Hygiene, Hearing Conservation, Confined Space, and Ventilation programs., • Lead review and implementation of Respiratory Protection and PPE programs, ensuring alignment with corporate standards., • Guide Hazard Communication initiatives and ensure effective chemical hazard management., • Manage baseline and ongoing IH monitoring strategies for regulated and high-risk materials., • Bachelor's or master's degree in industrial Hygiene or related field; 10+ years of experience., • CIH preferred but not required (if the incumbent can demonstrate advance knowledge of Industrial Hygiene, • CSP or other certifications preferred., • Expert in exposure assessment, toxicology, and chemical hazard evaluation., • Strong knowledge of OSHA, ACGIH, and related standards., • Proven ability to lead IH programs and mentor teams., • Experienced in compliance audits, risk assessments, and program management., • Skilled in data analysis, reporting, and stakeholder communication., • Proficient with Microsoft Office and EHS software tools., • Excellent interpersonal and organizational skills., • Valid driver's license and willingness to travel., • The incumbent will carry a great deal of creativity and have a self-starter mentality. This position entails routine ongoing work and negotiation with numerous customer stakeholders – all of whom need to be 'satisfied' with respect to project purpose, scope, and tactics., • This individual relies on experience and judgment paired with the overall work statement provided by the customer to plan and accomplish goals., • Ensures compliance with all EHS/OSHA/ACGIH and NIOSH regulations and keeps abreast of any changes to laws and regulations that impact the organization., • Strong technical writing skills, the ability to successfully multi-task, safety awareness, and a good record and understanding of safe work practices., • Represents Apex's excellence to client stakeholders with full time on site supporting IH needs at a client's manufacturing site., • Bringing a strong background in occupational health and safety sciences such as; chemistry, physics, toxicology, radiation, safety etc., • Strong skills in collecting, assessing organizing and summarizing data; implementing solutions and changes within programs to optimize employee safety., • Applicable experience in following regulatory methodologies for gathering impactful data., • Ability to lead audits, inspections and investigations and coordinates resolution of issues., • Understanding emerging technology for the identification of potential hazards and control methods., • Work in close routine collaboration with the customer, designs, implements and executes an agreed-to service plan. Monitors and reports progress on plan completion as directed., • Works with numerous internal and external stakeholders in the interest of achieving desired overall project velocity., • Acts as an advisor to the customer on occupational safety and health issues., • Cross-training and the ability to work on a variety of projects., • Other perks and incentives., • Working with the best and brightest in the industry. TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.

Job Description WHO WE ARE… Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. THE POSITION… As a Manufacturing Engineer, you will support assembly areas to determine the best manufacturing process with a strong emphasis on lean manufacturing principles, safety, quality and on-time delivery. You’ll serve the best customers from all over the world – from general, business and commercial aviation. To be successful in this role, you will need to collaborate with cross-functional teams to optimize manufacturing operations. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you’ll be an important part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. THIS POSITION MAY BE FOR YOU IF… • You have a high school diploma or GED., • You have a minimum two-year electronics degree or equivalent education, training and work experience., • You have a minimum of 5 years of experience in advanced analog and digital electronics., • You have knowledge of electro-mechanical assembly and manufacturing processes., • You are proficient with Microsoft Office., • You have strong attention to detail., • You are organized, focused and results oriented., • You are a problem-solver with critical thinking and prioritizing skills., • You are certified in Lean Manufacturing/Six Sigma., • Serve as technical liaison with engineering regarding design concepts and specification requirements, • Partner with the quality team to establish and maintain quality procedures, including inspection and testing methods, • Perform root-cause analysis on product/process failures to recommend and implement corrective action to eliminate problems, • Maintain standardized work documentation, • We provide competitive pay and a comprehensive benefits package., • We promote an environment where you can excel in your career while still maintaining a healthy work-life balance., • Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment., • We foster a friendly and inclusive workplace in which all employees feel valued, respected, and accepted., • We are all on the same team. We communicate well with one another., • We believe anything worth doing is worth doing right – every time., • We have a fairly flat organizational structure which allows for improved collaboration, easier decision-making, and effective communication between leadership and employees., • We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives and frequent ticket raffles for local sporting and cultural events., • We have a small company feel – even though we’re doing big things! This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.

Job DescriptionJob Description: Quality Supervisor Reports To: Director of Quality Summary: The Quality Supervisor position is a key role supporting the Quality Assurance Director with primary responsibilities to maintain, update, develop and improve Quality Systems to ensure our customers’ expectations are met. Duties & Responsibilities: The Quality Supervisor will supervise Quality inspectors, work with production to meet deadlines, handle customer returns and perform other duties as assigned by Quality Director. • Serve as the “Second in Command” with the Quality Organization providing leadership and support for the four key pillars of our Quality Program: 1.) Quality Systems, 2.) Inspection of finished goods, 3.) New Product Development Launch Process, 4.) OTD/Safety, • Serve as the SOP Administrator for creating, revising or removing Standard Operating Procedures from our environment., • Investigate & determine root causes out of specification product and customer complaints and recommend corrective measures., • Coordinate with the audit team and vendor to implement corrective action. Maintain a historical record of all customer complaints and corrective action and report all findings to the Director., • Supervise the team of Quality Assurance Inspectors ensuring product is being tested based on the appropriate Analytical Method and report issues timely and accurately. This work supports ongoing Production as well as new product qualifications., • Coordinate the activities of any outside Analytical Laboratories including providing samples, defining the specific tests to be conducted, reviewing the laboratory reports, and communicating the test results internally regarding whether the material passed or failed to meet the acceptance criteria., • Maintain consistent quality standards for manufacturing to meet customer needs, • Performance management of Quality Department, • Manage customer returns, • Utilize the following basic quality tools: flow charts, check sheets, cause and effect diagrams, graphs, and control charts to ensure data collection is valid, accurate and meaningful and utilized as the basis for recommendations, • Provide feedback to manufacturing personnel based on customer comments, internal and external measurement status, and audit results, • Experienced in blueprint reading (There will be a test upon interviewing), • Knowledge of GD&T., • Quality Management experience required, • Knowledge of regulatory requirements. ISO9001 & AS9100, • Minimum of five years of progressive responsible in quality experience in a manufacturing environment, • Results driven with a record of accomplishments, • Continuous Improvement experience., • Ability to define problems, collect data, establish facts and draw valid conclusions., • Ability to work with traditional quality tools & methodology., • Results oriented with a record of accomplishments., • Ability to response to common inquiries from customers., • Effective time management and attention to detail accuracy., • Safety Job Type: Full-time Mon- Thurs. 6:30am –5:00pm & Friday's as needed Compensation: $60-70K/annually Competitive wage and benefit package. Weckworth Manufacturing, Inc. is a proud Equal Opportunity Employer. We provide equal opportunity to employees and applicants without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, ancestry, disability, veteran status, or any other protected group covered by applicable federal, state or local equal employment laws and regulations. Applicants with a disability that need any accommodation to complete the Weckworth Manufacturing, Inc. application process, or otherwise need assistance or accommodation in the recruiting process, should contact Human Resources at 316-425-2030. All applicants must submit a resume or apply in person at 128 Baughman Ave, Haysville, KS 67060 fax- 316.263.4492, HUMAN RESOURCES. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting “Stop”. Powered by JazzHR rnQaY4AmPy

Job Description *Location: Ascension and Wesley hospitals POSITION SUMMARY This position works under the direction of the supervising faculty physician(s) to provide medical care for patients with pediatric infectious disease diagnoses in both inpatient and outpatient clinical settings. The Nurse Practitioner manages a caseload of Pediatric patients through consultation, collaboration, and direct medical care utilizing the acquired knowledge of pathophysiology, pharmacology, and physiology relevant to pediatric infectious diseases. Recognizing that pediatric infectious disease is a specialty clinical practice, the Department is committed to an onboarding and continuous learning process to allow the right candidate to acquire and sustain the unique clinical acumen through direct learning and collaboration with board-certified physician specialists. The Nurse Practitioner exercises independent judgment in performance delegated assessment and procedures in the clinical setting, but will also have immediate access to clinical support from a board eligible/board certified Pediatric Infectious Disease physician. The Nurse Practitioner participates in the development of guidelines for care and serves as a resource for the relevant pediatric medical and surgical service lines through consultation and education. Participates in the improvement of operational function of the Pediatric Department with the Pediatric team. Establishes effective communication and respectful interprofessional relationships with all disciplines. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Expert knowledge related to advanced pediatric clinical nursing practice. • Expert clinical skills and problem-solving abilities including understanding and applying nursing principles at the advanced level., • Ability to communicate effectively in a collegial relationship with other healthcare providers. Recognizes limitations and consults or refers appropriately., • Ability to utilize the nursing process in the provision of nursing care including but not limited to administering treatments and medications, interpreting diagnostic tests, formulating a plan of care, collaborating with other healthcare providers., • Evaluates and orders prescribed treatment plans., • Orders and performs diagnostic and therapeutic procedures as appropriate., • Monitors effectiveness of therapeutic interventions., • Offer counseling and education to meet patient and/or patient guardians’ needs., • Make appropriate referrals. · Understands and follows all Universal Precaution Procedures. · Understands and follows all HIPAA guidelines and processes to ensure patient confidentiality. · Completes all billing and medical records documentation within thirty (30) business days of the patient visit or less time if required by an insurance company, other payor of services, or the hospital or institution at which Provider is performing services. · Reliable Attendance and Punctuality. · Other duties as assigned. POSITION QUALIFICATIONS Education: Master of Science in Nursing Required Registration, Licensure or Certification: o Current Licensure in the State of Kansas as a Registered Nurse (RN) o Current Licensure in the State of Kansas as an Advanced Registered Nurse Practitioner, Pediatric Nurse Practitioner (APRN, PNP) o Current Basic Life Support (BLS) verification course through American Heart Assoc. and American Red Cross-Healthcare Provider CPR o Pediatric Advanced Life Support (PALS) through American Heart Association within 90 days of hire Preferred Registration, Licensure or Certification: o Certified Pediatric Infectious Disease APRN – or needs to be certified within 2 years of hire Experience: Two to four years’ experience preferred SKILLS & ABILITIES Computer Skills Basic knowledge of Microsoft Office, especially Word and Excel. Certificates & Licenses Licensed in the State of Kansas

Job Description Outside Sales Representative - Exterior Remodeling Services Are you a driven and ambitious individual who thrives in a fast-paced and competitive sales environment? Do you have a passion for home improvements and exterior remodeling? If so, we have an exciting opportunity for you! We are seeking a highly motivated Outside Sales Representative to join our team. As an integral member of our sales force, you will be responsible for promoting and selling our top-quality exterior remodeling services, including decking, windows, siding, and doors, to homeowners and businesses in the local area. This is a rewarding opportunity for someone who is enthusiastic about customer service, has a knack for making connections, and is determined to exceed sales targets. Responsibilities: • Develop and implement a strategic sales plan to achieve and exceed individual and team sales targets in the exterior remodeling sector., • Establish and maintain strong relationships with new and existing customers, building trust and ensuring customer satisfaction throughout the sales process., • Conduct thorough assessments of customers' needs and provide tailored solutions for their exterior remodeling requirements, recommending appropriate products and services., • Generate leads through prospecting, networking, cold calling, and attending industry-related events to expand customer base and increase sales opportunities., • Prepare and present persuasive sales proposals, quotes, and contracts to potential clients, effectively communicating the value of our exterior remodeling services., • Collaborate with internal teams, including project managers and installers, to ensure seamless coordination and efficient completion of remodeling projects., • Stay up-to-date with industry trends, product developments, and competitors' offerings to maintain a competitive edge in the market., • Utilize CRM software to track sales activities, manage customer information, and generate accurate reports on sales performance. Requirements: • Proven track record in outside sales or a related role, preferably in the home improvement or construction industry., • Strong interpersonal skills, with the ability to build rapport and establish long-term relationships with diverse customers., • Excellent communication and negotiation skills, both verbal and written., • Goal-oriented mindset, with a self-motivated and driven approach to sales., • Ability to work independently and manage time effectively to meet deadlines and achieve sales goals., • Basic knowledge of exterior remodeling products and services is preferred., • Proficiency in using CRM software or sales tracking tools., • Valid driver's license and reliable transportation for conducting on-site visits. Join our dynamic team and become part of a reputable company that prides itself on delivering high-quality exterior remodeling services. We offer competitive compensation, uncapped commission potential, and continuous opportunities for professional growth and development. Apply now and embark on a rewarding career as an Outside Sales Representative with us! To apply, please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in this opportunity. We appreciate all applications; however, only those selected for an interview will be contacted.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You’ll oversee QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Supervise QA analysts and oversee daily monitoring of agent interactions., • Conduct calibration sessions to ensure scoring consistency across teams., • Analyze QA data and trends to identify performance gaps and training needs., • Provide coaching and feedback to improve agent quality scores., • Collaborate with Operations and Training to implement quality improvement plans., • Ensure compliance with client requirements and internal QA standards., • Prepare and present quality reports to internal leadership and clients. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Associate Degree, Certification or Equivalent Combination of Training and Experience, • Minimum 3 years of QA experience in a BPO, with at least 1 year in a supervisory role., • Strong analytical, coaching, and communication skills., • Familiarity with QA tools, CRM systems, and reporting platforms., • Detail-oriented with a focus on accuracy and compliance.

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply!Essential Duties and ResponsibilitiesNOTE: This is NOT an SQA tester position. Candidates MUST have strong programming skills, often in languages such as C#, .Net, Java, or Python. • Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements, • Develop test plans, test schedule, and approach, • Write test cases and scripts and identifies data for test scenarios, • Conduct a walk through on test case(s)/script(s) with Test Managers, Requirement Leads, Project Managers, and Development Leads, • Perform and lead tests and software and/or Information Technology (IT) systems to ensure proper operation and freedom from defects, • Perform verification activities on work products using defined methods, procedures, and criteria with an appropriate verification environment, • Document and communicate test results, • Support analysis of test results and resolution of open issues, • Document and communicate test results, • Support analysis of test results and resolution of open issues, • Document and work to resolve all complex problems, • Report progress on problem resolution to management, • Devise improvement to current procedures and develop models of possible future configurations, • Create daily test metrics and reporting, • Occasionally perform other IT systems engineering activities such as requirements, design, installation, operation, sustainment, and support, • Apply technical principles, theories, and concepts in the field, • Receive assignments in the form of objectives and establish goals to meet outlined objectives, • Provide direction to employees according to established policies and management guidance, • Measure whether objectives have been met, • Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors, • Ensure that solutions are imaginative, thorough, practicable, and consistent with organizational objectives, • Independently determine and develop approach to solutions, • Review work upon completion for adequacy in meeting objectives, • Demonstrate good judgment in selecting methods and techniques for obtaining solutions, • Contribute to completion of specific programs and projects, • Perform frequent inter-organizational and outside customer contacts, • Represent organization in providing solutions to difficult technical issues associated with specific projects Required Skills and Experience, • Strong programming skills, often in languages such as C#, Java, or Python, • A proven track record of working on complex software projects and ensuring high-quality deliverables, • Experience in both manual and automated testing, • Experience with Agile/Scrum methodologies and understanding of the Software Development Life Cycle (SDLC), • Proficiency in writing and executing test cases, test scripts, and test plans, • Strong knowledge of test automation frameworks and tools (e.g., Selenium, TestNG, JUnit, QTP, LoadRunner), • Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions), • Familiarity with version control systems (e.g. Git and Subversion), • An understanding of performance testing and tools (e.g., JMeter and Gatling), • Experience with defect tracking and management tools (e.g. JIRA and Bugzilla), • Knowledge of database and SQL for validating stored data, • Experience in testing web applications, Application Programming Interfaces (APIs), and services, • An understanding of security testing practices and tools, • Experience with different types of testing, including functional, regression, integration, system, usability, and User Acceptance Testing (UAT), • Excellent analytical and problem-solving skills, • Strong communication and collaboration abilities, • An ability to work independently and as part of a team, • An attention to detail and commitment to delivering high-quality work, • An ability to prioritize multiple tasks and meet deadlines, • An ability to mentor and guide junior testers, • An ability to understand business requirements and translate them into effective test scenarios, • Experience with test management tools, • Knowledge of DevOps practices and tools, • An ability to conduct test reviews and provide constructive feedback, • X.12 medical claims (837, 834, 277, etc)A familiarity with cloud-based testing platforms (e.g., Amazon Web Services (AWS) and Azure)Formal EducationBachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field and 10 or more years of experience.Citizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered., • This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, NJ, or NY will not be considered., • This is a W2 position., • All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR LDYRS1rNUB

Job DescriptionCompany Description Segula Technologies is a global engineering and consulting firm specializing in innovative solutions across industries such as aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, Segula operates in over 30 countries, driving technological advancements, improving industrial performance, and supporting clients throughout the product lifecycle. With expertise in design, manufacturing, testing, and project management, Segula helps businesses tackle complex engineering challenges while fostering innovation and sustainability. Job Description The Supply Chain Compliance Specialist will play a pivotal role in ensuring robust Contractor Purchasing System Review (CPSR) audit preparedness and execution across our supply chain operations. Reporting to the Defense Procurement Manager, you will lead efforts to align procurement processes with DoD standards, mitigate risks, and facilitate seamless CPSR audits by the Defense Contract Management Agency (DCMA), and overseeing global supply chain compliance maintaining a global supply chain compliance matrix across 20+ countries. This position demands a proactive, detail-oriented professional with deep expertise in A&D and global supply chain regulations to support our growing portfolio of classified and non-classified contracts. Key Responsibilities CPSR Audit Preparedness: • Conduct comprehensive gap analyses of the Contractor Purchasing System (CPS) against DCMA CPSR checklists, FAR 44.3, and DFARS 244.3 requirements., • Develop and maintain CPSR readiness documentation, including policies, procedures, flow-down clauses, and audit trails for supplier selection, pricing, and quality assurance., • Lead quarterly self-assessments and mock CPSR audits to identify and remediate deficiencies, ensuring 100% compliance prior to DCMA reviews., • Serve as the primary point of contact for DCMA CPSR auditors (ACO), coordinating on-site/virtual audits, document submissions, and response timelines., • Facilitate real-time audit walkthroughs, interviews, and evidence gathering to achieve "Acceptable" or "Approved" CPSR ratings., • Prepare and present Corrective Action Plans (CAPs) for any findings, tracking implementation to closure within 90 days., • Oversee overall global supply chain compliance for international operations, ensuring adherence to country-specific regulations (e.g., EU GDPR, UK Bribery Act, Australian Defense Export Controls) across 20+ partner countries., • Maintain and update the Global Compliance Matrix, a centralized tool mapping U.S. DoD requirements (FAR/DFARS/ITAR) to local laws, sanctions, and export controls for seamless flow-down to Tier 1-3 suppliers worldwide., • Monitor regulatory updates (e.g., CMMC 2.0, NIST SP 800-171) and integrate into supply chain policies., • Collaborate with program managers to ensure CPSR-compliant subcontracts for DoD programs exceeding $50M annually., • Generate compliance reports for executive leadership and support ISO 9001/AS9100 certifications.Qualifications Education • Minimum 15 years experience, • CPSR subject matter expert, • Experience with U.S. DoD, • Master’s degree in Supply Chain or Compliance., • Experience with CMMC Level 2/3 supply chain flow-downs., • Prior DCMA auditor liaison role or AS9100 lead auditor certification., • Exceptional organizational skills for managing high-stakes audits under tight deadlines., • Strong communication to interface with DCMA, suppliers, and internal stakeholders., • Analytical mindset for risk assessment and root-cause analysis., • U.S. citizenship and ability to obtain Secret clearance (required for classified programs)., • Travel will be required up to 25% Additional Information Here’s a heads-up of the upcoming steps: • Phone Interview with Recruiter: We’ll begin with an introductory call to discuss your background and interest in the role., • Interview with the Hiring Manager, • Offer Letter: We´ll extend you an offer and start the onboarding process., • Background Check & DOT Drug Screen: This step involves conducting a comprehensive background check, which includes reviewing criminal history, and other relevant records. Additionally, a Department of Transportation (DOT) drug screening will be carried out to ensure compliance with federal regulations for safety-sensitive positions, • You start your next challenge!

Job DescriptionDescription: The Manufacturing Engineer carries out engineering work activities and directs resources necessary to support new product development and sustaining current products at XLT. This role ensures products and processes meet quality, cost, delivery, safety, and service expectations. The Manufacturing Engineer plays a critical role in continuous improvement, lean manufacturing, tooling and fixture design, process development, and technical problem-solving. This position also serves as backup to the Engineering Supervisor and provides leadership, coaching, and direction to Team Members assigned to engineering projects. Primary Responsibilities: · Abide by the company’s Quality Management System · Prioritize customer satisfaction and maintain compliance with statutory and regulatory requirements · Protect the company’s assets, reputation, goodwill, and marketplace stature at all costs Essential Functions: This position will perform the below listed duties consistently, accurately, timely, safely, and at the lowest feasible cost: Quality, Culture & Leadership · Reinforce that Customer satisfaction is our first priority, including compliance with all statutory and regulatory requirements. · Protect the Company’s assets, reputation, goodwill, and stature in the marketplace. · Provide instruction, guidance, and coaching to Team Members assigned to projects. · Be accountable for the work and actions of Team Members assigned to projects. · Enforce and support the training matrix to ensure competency and compliance. Engineering & Manufacturing Excellence · Understand the engineering and functionality behind all current XLT products. · Identify and eliminate waste in production processes using lean manufacturing principles. · Identify improvement opportunities and carry solutions through implementation. · Design and create jigs, fixtures, and tooling to improve manufacturing efficiency. · Conduct and implement results from lean manufacturing and process studies. · Design control systems to coordinate activities and production planning to ensure quality and safety standards are met. · Develop and implement new manufacturing processes. · Troubleshoot current XLT products across production and field applications. · Build first-article parts, components, and assemblies for new products and processes. · Develop work instructions, job training materials, and process documentation. · Understand XLT’s manufacturing capabilities and constraints for sustaining current product lines. · Design products and components with manufacturability and efficiency in mind. · Improve manufacturing methods for products and parts and complete production approvals. Planning, Analysis & Collaboration · Participate in workforce utilization planning, space requirements, workflow analysis, and equipment layout for maximum efficiency. · Collaborate with the Engineering Manager on product design and tooling decisions. · Work with vendors to determine specifications, source equipment/materials, and evaluate quality and compliance. · Estimate production times, staffing requirements, and related costs to support management decisions. · Confer with Management, Engineering, and cross-functional Team Members regarding manufacturing capabilities and production schedules. · Apply statistical methods to estimate future manufacturing requirements. · Perform all other duties as assigned by the President. Requirements: Minimum Qualifications: · Strong mechanical aptitude and hands-on problem-solving ability · Lean manufacturing and continuous improvement mindset · Leadership and coaching skills · Excellent communication (written and verbal) · Strong analytical, decision-making, and organizational skills · Ability to prioritize work and perform under pressure · High attention to detail and commitment to quality · Proficient with common hand and power tools Core Values: · Teamwork – Give more than you take · Excellence – Strive to win at what we do · Integrity – Do what’s right, even when it’s hard · Respect – Treat others as you want to be treated Physical Requirements: · Ability to lift up to 50 pounds · Ability to stand, walk, and use hands for up to 10 hours per day · Ability to climb, balance, stoop, kneel, crouch, and crawl as needed Mental Requirements: · Basic math skills (add, subtract, multiply, divide) · Read, speak, and write English clearly · Convey information effectively and judge distances, shapes, and fits Required Reading/Development · XLT Quality Manual · Kaizen Revolution · The Little Big Things · How to Win Friends and Influence People · 2 Second Lean

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives, • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to supervisors regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting, • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description JOB SUMMARY Quality Engineering (QE) Manager – Aerospace Structures We are seeking a Quality Engineering Manager with deep experience in aerospace structures to lead quality activities across metallic and composite airframe components. This role manages a team of QEs supporting design, production, and supplier operations to ensure structural integrity, regulatory compliance, and flawless execution. PRINCIPAL DUTIES & RESPONSIBILITIES Key Responsibilities • Lead and develop a QE team focused on aircraft structural components (fuselage, wings, empennage, composite assemblies)., • Ensure product and process compliance with AS9100, FAA/EASA structural requirements, and customer standards., • Oversee FAI, structural inspection planning, NDI/NDT coordination, material certification, and special process controls., • Drive root cause analysis and corrective actions related to structural defects, nonconformances, fatigue/damage tolerance issues, and manufacturing escapes., • Partner with Design Engineering on structural qualification, test planning, DFM/A, and risk mitigation (FMEA, PFMEA)., • Track quality performance metrics (scrap, rework, structural defects, MRB trends) and lead continuous improvement initiatives., • Bachelor’s degree in Mechanical, Aerospace, Materials, or related engineering field., • 10+ years of aerospace structures quality or manufacturing experience., • Strong understanding of AS9100, FAA Part 21 and structural conformity requirements., • ASQ CQE/CQA or Six Sigma Green/Black Belt., • Familiarity with MRB processes and digital QMS/PLM tools. Physical & Mental Demands • Frequently required to sit at a desk/workstation for extended period of time, • Ability to work at a computer terminal for extended periods of time, • Digital dexterity and hand/eye coordination in operation of office equipment, • Moderate lifting and carrying of supplies, files, etc., • Ability to speak to and hear employees/clients via phone or in person, • Body motor skills sufficient to enable incumbent to move around the office environment, • Ability to analyze unique situations and develop appropriate response, • Additional Physical Requirements: file, speak, write, listen, read, type, understand, • Work typically performed in an office setting.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met., • Lead and mentor supervisors, team leads, and support staff., • Analyze performance data and implement strategies for improvement., • Collaborate with clients to align on goals, expectations, and service delivery., • Manage workforce planning, scheduling, and resource allocation., • Drive employee engagement, retention, and professional development., • Ensure compliance with company policies and client requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Operations, or a related field., • 5+ years of experience in a contact center, with at least 2 years in a management role., • Strong leadership, analytical, and communication skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Experience managing multiple teams or campaigns.

Job DescriptionDescription: SUMMARY: The Production Planning Manager is responsible for developing and optimizing production schedules and coordinating labor, equipment and materials to ensure efficient manufacturing of products to meet both internal and external customer demands and company goals. RESPONSIBILITIES: Include but are not limited to the following. The Company reserves the right to add to, delete, change, or modify the essential duties and responsibilities at any time. All work is to be completed with minimal supervision and in accordance with Company standards. Other duties may be assigned as needed. • Develop and implement comprehensive production plans to ensure timely performance, considering sales forecasts, historical usage, material availability, resource capacity and on-time delivery requirements., • Develop and implement comprehensive production KPI’s to ensure timely performance, track and report results, and regularly communicating same with all stakeholders., • Develop time standards for production tasks to establish daily shift expectations for labor and equipment efficiencies., • Analyze total product demand and translate that into actionable production schedules that meet or exceed On Time Performance goals., • Coordinate with Sourcing, Procurement and Inventory Control to help manage inventory levels to prevent stockouts or overstocking, optimizing material procurement strategies., • Estimate material, equipment, and labor requirements for each production run., • Schedule work shifts and allocate personnel to production tasks, ensuring optimal crew utilization., • Collaborate with Sourcing and Purchasing departments to secure materials and equipment on time and within budget., • Monitor production processes, identifying and proactively resolving bottlenecks or delays., • Maintain clear and up-to-date production documentation for seamless information flow., • Oversee production data analysis to identify cost-saving opportunities and areas for process improvement., • Generate plant capability studies and Inventory management tools., • Generate production reports to communicate performance metrics and progress to stakeholders. To perform the job successfully, an individual should demonstrate the following competencies: • Computer/IT – database organization, retrieval, and analysis techniques. Proficiency in using production planning software (MRP, ERP)., • Interpersonal – focus on conflict resolution rather than blame; maintain confidentiality; keep emotions under control; remain open to other’s ideas and new processes., • Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings., • Safety – Apply strong understanding of ergonomic principles in a manufacturing environment; prioritize personnel safety when developing production processes; identify and mitigate physical risk factors to prevent injury., • Quality – demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance, monitor own work to ensure quality., • Quantity – meet productivity standards, complete work in a timely manner; strive to increase productivity, work quickly., • Analytic and Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Ability to anticipate and mitigate potential production issues., • Team Work - contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members., • Delegation - delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities;, • Ethics - treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Change Management - develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results., • Business Acumen – understands the balance between customer service, cost and safety; understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals., • Continuous improvement - develops continuous improvement structure with projects and saving ;measures following Lean Manufacturing processes and principles., • Strategic Thinking - develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Requirements: REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: This role requires at least 5 years of experience in production planning or a similar leadership capacity, combined with a deep understanding of industry methodologies. A Bachelor’s degree in Manufacturing or Industrial Engineering, or a related field is highly preferred. LANGUAGE ABILITY: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. MATH ABILITY: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, PowerPoint, and other report writing and project planning software. Proficiency in using purchasing software and tools. WORK ENVIRONMENT: The work environment consists of office and production/warehouse conditions representative of distribution businesses nationally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to high and may require hearing protection. Safety shoes or boots along with safety glasses and high visibility outerwear is mandatory in the production and warehouse areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands and fingers, talk and hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, and sit. EOE

Job Description🛠️ Job Title: CNC Machinist –📍 Location: Wichita, Kansas Job Type: Permanent, Full-Time ✨ Why Join Us? Be part of a cutting-edge manufacturing team working on aerospace, military, satellite, and semiconductor projects. We offer: • Advanced technology and tools, • Competitive global pricing, • Shorter lead times, • Opportunities to work on high-impact programs🔧 Responsibilities:, • Set up and operate 3, 4, and 5 axis CNC machines (Mazak, Haas, Siemens, Fanuc), • Read and interpret blueprints, drawings, and engineering documents, • Use precision instruments (micrometers, calipers, height gauges, CMM, FARO) to inspect parts, • Monitor machine feed and speed during operations, • Diagnose and troubleshoot machine issues, • Collaborate with engineering and inspection teams, • Maintain equipment and ensure compliance with safety and environmental standards, • Participate in continuous improvement (Kaizen) initiatives 🏭 Work Environment: • Machine shop focused on precision aerospace and defense manufacturing, • Hands-on training for 6–8 weeks before shift assignment 401K Dental Vision Medical Vacation Holiday Workplace Type This is a fully onsite position in Wichita,KS. Application Deadline This position is anticipated to close on Mar 25, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job DescriptionJob Title: Mechanical EngineerJob Description We are seeking a Product Engineer – Mechanical to support both new product development and the ongoing improvement of existing mechanical designs. This role focuses on designing, sustaining, and optimizing mechanical components and assemblies while balancing performance, quality, cost, and manufacturability. The position works closely with cross-functional teams to bring reliable, market-ready products from concept through production. This is an excellent opportunity for an engineer who enjoys hands-on design work, problem-solving in manufacturing environments, and contributing to continuous product improvement. Responsibilities • Design and develop mechanical components and assemblies for new and existing products., • Apply sound mechanical engineering principles to improve product performance, reliability, and user experience., • Coordinate with engineering team members to align designs with project schedules and budget targets., • Prepare and maintain 3D models, drawings, and technical documentation., • Conduct and participate in design reviews with internal and external stakeholders., • Support manufacturing by identifying root causes of production issues and implementing corrective actions., • Collaborate with operations teams on cost-reduction and continuous improvement initiatives., • Prepare and maintain bills of materials and support production launch activities., • Assist with prototype builds, testing, and validation activities., • Coordinate limited field or application testing as required., • Partner with product, manufacturing, quality, and customer support teams to resolve technical issues., • Support warranty and product performance investigations as needed., • Collaborate with commercial and planning teams to evaluate feasibility, cost, and customer requirements., • Manage multiple projects simultaneously while maintaining a high level of organization and accountability., • Produce clear, accurate engineering documentation and adhere to relevant mechanical standards and codes as required for product applications., • Follow all safety, quality, and ethical standards in daily work.Essential Skills, • Bachelor’s degree in Mechanical Engineering or a related discipline., • Internship or Co-op experience in mechanical design or product engineering roles., • Proficiency with 3D CAD tools and engineering documentation., • Working knowledge of common manufacturing processes such as machining, casting, molding, and assembly., • Proficiency with standard office software, including spreadsheet tools., • Strong written and verbal communication skills.Additional Skills & Qualifications, • Experience with GD&T, simulation, or analytical tools., • Exposure to project-based engineering environments., • Familiarity with product lifecycle or enterprise resource planning systems., • Experience with continuous improvement or process optimization methodologies. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wichita,KS. Application Deadline This position is anticipated to close on Mar 23, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job DescriptionDescriptionTMC is a therapy provider that brings physical, occupational, and speech therapy services to long term care providers. We are growing and looking for a Certified Occupational Therapy Assistant to join the team. We want a COTA that believes in the benefits of occupational therapy and has a passion for what they do. Giving back is at the core of everything we do. TMC is committed to our team members, helping them enhance skills, remain current on regulations, stay up to date on innovative technology, and advance their personal and professional growth. If you are looking for an opportunity where you can see your career grow and be part of something incredible, TMC is the place for you. We take pride in offering growth opportunities as we seek leadership within our current teams. TMC is also committed to a culture of caring, not just for those we serve, but for our own team members. Key ResponsibilitiesA Certified Occupational Therapy Assistant (COTA) plays a crucial role in the rehabilitation and care of patients with various physical, mental, or emotional conditions. The primary goal of a COTA is to assist individuals in developing, recovering, improving, and maintaining the skills needed for daily living and working. Here is a description of the key responsibilities of a Certified Occupational Therapy Assistant: • Patient Care Execution: Under the supervision of an occupational therapist, a Certified Occupational Therapy Assistant is responsible for executing the therapeutic plans designed to help patients. This includes teaching patients how to use adaptive equipment, guiding them through exercises, and engaging them in activities that are crucial to their recovery and improvement., • Activity and Program Planning: A Certified Occupational Therapy Assistant contributes to the planning and selection of therapeutic activities tailored to the individual needs and interests of each patient. This involves understanding the therapeutic goals set by the occupational therapist and applying creative and practical approaches to meet those objectives., • Progress Monitoring: Regularly monitoring and documenting the progress of patients is a key responsibility. The Certified Occupational Therapy Assistant must observe changes in the patient's performance and behavior, report these observations to the occupational therapist, and adjust the therapy interventions accordingly to ensure continuous improvement., • Degree in an accredited Occupational Therapy Assistant program, • New Grad Tuition Reimbursement Available!, • Flexible Scheduling., • CEU and State Licensure Reimbursements., • 13 Days of PTO and 6 Paid Holidays., • Plus one free Floating Holiday every year!, • Internal Growth and Leadership Opportunities., • Mental Wellbeing Support Program., • Health, Dental, and Vision., • Retirement benefits (including 401k company match).

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You’ll be responsible for performance management, coaching, and ensuring operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Supervise daily operations and ensure adherence to KPIs and SLAs., • Monitor agent performance and provide regular coaching and feedback., • Manage schedules, attendance, and real-time adherence., • Handle escalated customer issues and ensure timely resolution., • Collaborate with QA and Training to support agent development., • Analyze performance reports and implement improvement strategies., • Foster a positive, high-performance team culture. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Associate Degree, Certification or Equivalent Combination of Training and Experience, • Minimum 3 years of experience in a supervisory role in a BPO contact center., • Strong leadership, communication, and problem-solving skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Ability to manage performance in a fast-paced environment.

Job DescriptionDescription: At Hutton, safety is more than compliance, it’s how we take care of each other. Our projects are built on collaboration, trust, and accountability, and our Safety Specialists play a key role in making sure everyone goes home safe every day. Hutton is looking for a passionate and experienced Safety Specialist to champion safety on large-scale projects across the Midwest. In this role, you’ll be the driving force behind creating a culture where safety is more than a requirement, it’s a shared value. You’ll partner with project teams and trade partners to proactively identify and eliminate hazards, ensure compliance with OSHA and company standards, and inspire continuous improvement in every aspect of our work. Requirements: Key Responsibilities: Safety Leadership & Culture • Partner with project leadership and trade partners to integrate safety into daily operations., • Enforce safety policies and reduce hazards through coaching, accountability, and consistent application of disciplinary measures., • Conduct and document safety inspections at least twice per month., • Ensure proper use of protective equipment, availability of first aid supplies, and maintenance of required postings., • Investigate all incidents, review accident reports, and implement corrective actions with project teams., • Facilitate weekly Safety Toolbox Talks and project safety meetings., • Bachelor’s degree in Safety Management or related field required; equivalent experience and certifications considered in lieu of education., • Proven ability to manage orientations, conduct investigations, and oversee safety initiatives., • Strong communication, organizational, and problem-solving skills., • Federal OSHA Professional Certificate in Occupational Health & Safety (OHS), • CHST (Construction Health and Safety Technician), • STSC (Safety Trained Supervisor – Construction), • Flexibility to travel to project sites across the Midwest for extended periods of time to oversee assigned projects to completion., • Ability to work in a variety of environments, including indoor and outdoor settings, sometimes in varying weather conditions., • Capacity to occasionally lift, carry, or move materials or equipment up to 50 pounds., • Comfort with walking, standing, or climbing for extended periods of time during site visits., • Flexibility to adjust work hours, which may occasionally include evenings or weekends to meet project deadlines., • Possession of a valid driver’s license and reliable transportation.

Job Description Olshan Foundation Repair is currently seeking a Construction Crew Leader to join our team! You will be leading a construction crew of 4-6 employees. Olshan Foundation Repair has been around since 1933! We are the premier Foundation Repair experts and enjoy helping families with their home foundation repair needs. We have a culture based on dedication, family, integrity, and continuous improvement. Construction Crew Supervisor Responsibilities: • Oversee 4-6 crew members, delegate, train, and ensure safety, • Ensure all foundation repair work is performed in accordance with company and industry standards, • Jobsite management: examine, and inspect job progress, • Safely operate company equipment, • Proven leadership or supervisory experience in construction, • Previous foundation repair experience a Plus, • Customer Service, • Must be able to lift 50lbs, bend and stoop, • Must be comfortable working outside and walking on uneven ground, • Must have a valid driver's license with a favorable driving record, • Bonuses, • Career growth opportunities, • Paid Time Off (Vacation, Sick Days, Holidays), • Medical insurance, • 401K & Roth, • $20 per hour

Job Description DUE TO ITAR REGULATIONS ALL APPLICANTS MUST BE US CITIZENS OR PERMANENT RESIDENTS Job Title: Manufacturing Engineer Department: Production Reports to: Manufacturing Engineering Manager FLSA (Exempt / Non Exempt): Non Exempt Job Summary: The primary goal of the Manufacturing Engineer is to assist with maximizing manufacturing efficiency. This can include the design, implementation, and/or auditing of the manufacturing equipment and processes. This involves collaborating closely with the assembly technicians, production supervisor, quality assurance and engineering teams to facilitate the assembly and test of products. Prior experience with Lean and 6S will be used to help organize production work stations and streamline processes. The ME must support a lean culture of continuous improvement and focus on meeting customer demand to the benefit of the company. Job Details: • Document the manufacturing processes and generate comprehensive visual and written work instructions that will provide step-by-step directions for the facility's technicians to assemble and test the product., • Design and test tooling that will allow assembly technicians to safely and efficiently build products., • Work with the Production Supervisor and QA to seek reduction in scrap. This includes working directly with employees in support of overall quality improvements., • Facilitate a smooth transition of new products from the development phase to production., • Support all lean initiatives throughout production. This includes coaching employees on the day to day requirements of 6S and all applicable lean tools in their area. They must help create and maintain a culture of continuous improvement., • Research policies and regulations evaluate applicability and implement them., • Ability to interpret and articulate technical and detailed information and specifications, • Ability to think creatively when developing solutions., • Frequent usage of various measurement devices including calipers, scale, micrometer, height gage, depth gage, flow meter, and electrical analysis equipment., • This Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the employee. The employee may be assigned other responsibilities as required of the position. Supervisory Responsibilities: This position has indirect supervisory responsibilities in the production areas. Job Qualifications: Required • Mechanical aptitude with ability to learn and perform operation and maintenance tasks associated with various types of equipment, • Experience working in a manufacturing environment specifically in assembly., • Solid knowledge of manufacturing processes: Machining, casting, processing, assembly, etc., • Highly disciplined problem solver with a strong work history and attention to detail., • Proven ability to work both independently and within a team with self-motivation., • Excellent written and verbal communication skills, • Must have the ability to learn software applications in a quick and efficient manner. Preferred • A college degree, in a related Engineering discipline, and/or technical degrees are highly desired and will receive preference., • Experience with ERP systems, specifically Syteline., • Experience with CAD software, specifically Autodesk Inventor., • Experience with GD&T., • Ability to teach and mentor others., • Familiarity with the production readiness process

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this role, you’ll lead a team of 5–10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead and mentor a team of call center supervisors overseeing inbound and outbound operations., • Coach supervisors on customer service best practices and operational excellence., • Monitor and manage KPIs, performance metrics, and productivity standards., • Foster a culture of accountability, continuous improvement, and high performance., • Oversee workforce management, including scheduling and performance goal setting., • Develop strategies to ensure exceptional customer satisfaction across all interactions., • Motivate and develop teams to maximize sales and service opportunities., • Ensure accurate and timely payroll submissions., • Drive revenue and profitability growth within the call center., • Analyze team and individual performance to identify trends and improvement areas., • Communicate process updates and key initiatives clearly and effectively., • Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting., • Lead quality assurance efforts to maintain world-class service standards., • Manage hiring, coaching, and, when necessary, termination of staff., • Serve as a subject matter expert on client-specific operations., • Manage remote team members as needed., • Perform other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Minimum 5 years of call center management experience., • Associate’s degree or equivalent combination of education and experience., • Strong leadership and staff development skills., • Excellent interpersonal and communication abilities., • Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Proven ability to drive performance and meet sales and service targets., • Deep understanding of call center tools, KPIs, and SLA management., • Effective conflict resolution skills for both customer and employee issues., • Strong organizational, time management, and multitasking capabilities., • Adaptability in a fast-paced, evolving environment., • Clear, concise communication both written and verbal., • A proactive, solution-oriented mindset with a passion for excellence., • Ability to prioritize and execute tasks independently., • Strong accountability and performance management skills.

Job Description This position is open to U.S. Citizens only. Role Descriptions: • 8+ years of experience in DELMIA Apriso administration and environment management., • Strong knowledge of Apriso modules – Process Builder, Screen Framework, Machine Integrator, Business Integrator, and Global Process Manager from an admin perspective., • Hands-on experience with installation, configuration, upgrades, and patching of Apriso environments (DEV/QA/UAT/PROD)., • Expertise in managing Apriso services, logs, performance counters, and health monitoring tools., • Experience in high availability (HA), clustering, load balancing, and disaster recovery for Apriso., • Strong MS-SQL Server administration skills for Apriso databases – backup/restore, indexing, performance tuning., • Familiarity with Apriso integration runtime management using Business Integrator (SAP, PLM, 3DX) and Machine Integrator (OPC UA/DA, PLC connectivity)., • Knowledge of Apriso security administration – user roles, electronic signatures, audit trails, and compliance (21 CFR Part 11, GDPR)., • Understanding of MES/MOM domain, ISA-95, and MESA standards., • Ability to manage global rollouts, environment parity, and multi-site deployments., • Experience with Windows Server administration, certificates, HTTPS configuration, and reverse proxy setup, • Excellent troubleshooting and problem-solving skills for production issues., • Strong communication skills to work with cross-functional and globally distributed teams., • Install, configure, and maintain Apriso environments across multiple tiers (DEV/QA/UAT/PROD)., • Perform upgrades, service pack deployments, and ensure environment consistency., • Monitor system health using Apriso performance counters, logs, and Operations Monitoring Console., • Manage Apriso integrations runtime – SAP/ERP via Business Integrator and shop-floor equipment via Machine Integrator., • Administer Apriso security – user access, roles, audit trails, and compliance enforcement., • Ensure high availability and disaster recovery readiness through clustering and failover testing., • Perform database maintenance – backups, restores, archiving, and performance tuning for Apriso schemas., • Support global rollouts and multi-site deployments, ensuring adherence to core model governance., • Troubleshoot and resolve system issues, coordinating with development and infrastructure teams., • Maintain documentation for installation, configuration, and operational procedures., • Collaborate with cross-functional teams to ensure smooth operations and continuous improvement., • Participate in change management and SAFE Agile ceremonies for controlled deployments., • Provide Tier-2/Tier-3 support for plant operations and critical production incidents.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for supporting and supervising daily accounting and payroll activities; ensuring that proper accounting, recording of company transactions, and processing of payroll are performed in an accurate and timely manner. Supports all aspects of general ledger accounting including analysis and reconciliations of both balance sheet and income statement accounts. Develops and maintains the policies and procedures necessary to ensure compliance with rules and regulations and proper system of internal controls. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You will provide STRATEGIC OVERSITE to the position by: • Developing and maintaining a system of internal controls to ensure compliance with accounting and payroll rules and regulations., • Developing and maintaining asset recordkeeping in accordance with accounting and payroll rules and regulations., • Maintaining inventory recordkeeping in accordance with accounting and payroll rules and regulations., • Managing property and payroll tax reporting requirements., • Maintaining a documented system of accounting and payroll policies and procedures while managing any outsourced accounting functions., • Seeking opportunities to implement new processes, products, and system technology to meet operational objectives, including automating recurring department tasks., • Perform all tasks associated with the general ledger; including but not limited to, entering monthly journal entries, executing monthly closing of general ledger, producing financial statements, bank reconciliations, inventory reconciliations, intercompany accounting and reconciling general ledger related accounts., • Produce month-end financial reporting package and any management reporting to support business leaders., • Analyze and explain actual vs. budget operating performance., • Perform monthly sales/use tax return compilation and reporting while ensuring compliance with tax rules and regulations., • Prepare and submit monthly/quarterly/annual regulatory reports, ensuring accuracy and timeliness., • Manage company cash flow on a daily basis., • Overseeing proper recording and interpretation of intercompany accounting and payroll activities., • Assist with internal and external financial and payroll audits., • Prepares annual operating and capital budgets in partnership with CFO and company leadership; including reviewing and advising on strategies to meet overall goals and objectives., • Provide input and support financial forecasting activities., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Bachelor’s degree in Accounting required., • Master’s degree in Accounting, Finance, or Business and/or CPA required., • Minimum 5 years of progressive accounting experience, including month-end/year-end closing experience., • Minimum 3 years of accounting supervisory experience., • Experience with Sage Intacct, • Experience with Datarails (preferred), • Related industry knowledge and experience a plus., • Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP)., • Must have exceptional accounting, data analysis, critical thinking, and problem-solving skills., • Must have exceptional skills in Microsoft office software (excel, word, outlook)., • Skill in using and maintaining accounting and payroll software., • Must have managerial skills and be able to function in a supervisory role., • Must be able to juggle multiple projects and recurring tasks while meeting all deadlines., • Knowledge of state and federal financial reporting laws and regulations., • Knowledge of financial reporting and analysis., • Ability to develop, maintain, and adhere to company policies and procedures., • Skill in operating various office equipment such as personal computer, copier, fax, and telephone systems., • Ability to keep data, files, and all other company information confidential., • Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique., • Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves., • Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation., • “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionCompany Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve., • Discover new directions: At Bosch, you will find your place., • Balance your life: At Bosch, your job matches your lifestyle., • Celebrate success: At Bosch, we celebrate you., • Be yourself: At Bosch, we value values., • Shape tomorrow: At Bosch, you change livesJob Description Bosch Home Comfort Group is hiring an HR Business Partner for Labor Relations. This role blends traditional labor relations expertise with organizational development and change‑management responsibilities. The specialist supports union–management relations, ensures compliance with labor laws, and plays a key role in integrating cultures, processes, and ways of working during organizational transitions such as mergers, acquisitions, or restructuring. • Administer and interpret collective bargaining agreements, • Support contract negotiations, including preparing proposals and analyzing union demands, • Advise managers on labor law, contract compliance, and disciplinary actions, • Investigate employee grievances and recommend resolutions, • Represent the organization in grievance meetings, mediations, and arbitrations, • Identify inefficiencies and recommend improvements that enhance employee experience and operational effectiveness, • Collaborate with cross‑functional teams to standardize policies, workflows, and decision‑making frameworks, • Develop and deliver training for managers on labor relations practices, • Maintain documentation related to grievances, investigations, and negotiations, • Build collaborative relationships with union representatives and internal stakeholdersQualifications Required Qualifications: • Bachelor’s degree Human Resources, Business Administration, Labor Relations, or related field, • 5+ years of HR experience, • Understanding of labor laws (NLRA, FLSA, FMLA, etc.), • Experience working with unions or in a unionized environment, • Experience with process-mapping or continuous improvement methodologies, • PHR or SHRM-CP certification preferred, • Strong communication and interpersonal skills with the ability to build relationships at all levels of the organization, • Strong analytical and problem-solving abilities, • Negotiation, communication and conflict-resolution skills, • Comfortable with ambiguity and guiding others through change, • Strong documentation and case-management abilities, • Ability to maintain confidentiality and handle sensitive information with discretion Additional Information All your information will be kept confidential according to EEO guidelines. Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: • Lead and manage 5–10 call center supervisors overseeing inbound and outbound teams, • Coach and develop supervisors on customer service best practices and performance management, • Monitor and improve call center metrics, productivity, and service quality, • Foster a culture of accountability, continuous improvement, and excellence, • Oversee workforce management and set clear performance goals, • Develop strategies to enhance customer satisfaction across all service interactions, • Motivate teams to maximize sales opportunities and meet revenue targets, • Ensure accurate and timely payroll review and submission, • Track and analyze individual and team performance, addressing both strengths and areas for improvement, • Communicate process updates and key messages effectively to supervisors, • Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting, • Design and audit quality assurance strategies to ensure top-tier service delivery, • Manage hiring, coaching, and termination processes for call center staff, • Serve as a subject matter expert on client-specific operations, • Manage remote employees as needed, • Perform other duties as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older, • High school diploma or equivalent, • 2+ years of experience in call center operations management, • Strong data entry and computer skills, • Fluent in English (spoken and written), • Wired high-speed internet connection (20Mbps+ download speed), • Excellent organizational, written, and verbal communication skills, • Typing speed of 20+ words per minute, • Availability to work scheduled shifts, including during training, • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Ability to learn and navigate complex computer systems, • Reliable attendance and punctuality, • Strong conflict resolution, problem-solving, and negotiation skills, • Customer-focused mindset: empathetic, responsive, and patient, • Ability to multitask, self-manage, and stay focused in a fast-paced environment, • Strong interpersonal skills and team orientation

Job Description Join a team where every aircraft is a win, and every teammate makes a difference. Our boutique-style MRO is built on customer focus, employee empowerment, and hands-on excitement with every delivery. We are significantly investing in training to expand your skills, enhance your experience, and fast-track your career. If you're looking for more than a job, this is your hangar. Apply now and ask about our custom sign-on bonus. Become a part of the next big thing in MRO. Lead advanced diagnosis, repair, and overhaul of aircraft engines and systems, including troubleshooting intricate hydraulic, pneumatic, and power plant assemblies. Serve as a subject matter expert, mentor journeymen and apprentices, and drive quality, innovation, and efficiency in maintenance operations. Ensure compliance, training, and continuous improvement at the organizational level. Primary Duties and Responsibilities: • Assist in aircraft jacking and towing operations., • Access panel removal and install, • Assist in the installation of avionics components., • Assist in engine inspections and routine maintenance., • Assist in structural repairs and modifications., • Document maintenance actions according to regulatory and organizational standards., • Understand and us MM manuals and company paperwork such as removals and squawk sign-offs., • Understanding and ability to use computer systems such as Corridor, ATP, Textron One View., • Conduct pre- and post-flight inspections., • Perform routine aircraft maintenance checks according to approved data., • Carry out minor repairs or replacement of aircraft parts or components., • Service O2 and Nitrogen systems., • Perform widow prism inspection, • Air conditioning servicing., • Remove and replace deice boots and trouble shoot system anomalies., • Oil and Fuel filter servicing., • Inspect and service or maintain aircraft hydraulic systems or components., • Inspect and repair aircraft fuel systems for leaks or other issues., • Maintain and test aircraft pneumatic systems., • Inspect and service aircraft environmental control systems., • Inspect / check adjust cable tensions., • Install and rig flight controls., • Troubleshoot avionics or electrical system malfunctions., • Change or perform capacity checks on batteries including recovery charging., • Help in propeller maintenance and balancing including blending of nicks or gouges., • Perform composite material repairs under supervision., • Inspect and maintain landing gear components and assemblies., • Service and replace brake system components., • Perform wheel and tire inspections and replacements as needed including wheel bearing or re-pack as required., • Understand and apply aviation regulations and advisories., • Participate in emergency equipment checks and maintenance such as life vests, rafts etc., • Operate ground support equipment safely., • Perform avionics system checks and software updates., • Inspect and trouble shoot or adjust engine components such as solenoids , FCU rigging etc. and replace as required., • Perform engine ground runs to trouble shoot or function test engine performance or aircraft systems functionality., • Perform landing gear swing and check rigging and switches. Education and Experience: • High school diploma or equivalent., • Education to meet licenses required (see below)., • 3+ years experience with Piston/Turbo Prop model aircraft., • Must possess and maintain a current and valid license. Must be able to read and speak English. Must be able to communicate effectively with other personnel. Mathematical Skills: Basic math skills. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Budget Responsibility: Assist department managers in maintaining a specified budget. Certificates, Licenses, Registrations: A & P License Computer Skills: Basic computer aptitude required. Physical Requirements: • Must be able to stand, stoop, kneel, crouch and crawl., • Occasional periods of walking, sitting, rotation, bending, pushing, pulling, and reaching., • Occasionally lifting up to 25 lbs, and frequently lifting up to 10 lbs.Work Environment:, • Frequent exposure to general shop conditions, engine noise., • Frequent exposure to aircraft exhaust, moving mechanical parts, lubricants, metals, and solvents., • Competitive salary with performance-based incentives., • Comprehensive benefits package, including health insurance and retirement plans., • Opportunities for professional growth and development. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

Job Description HiFyve is hiring a CNC Maintenance Technician in the aerospace industry in Wichita, KS! Salary: $25.00–$40.00/hr DOE Shift: Full-Time, 2nd Shift, Monday–Friday, 4:00 pm–12:30 am (overtime available) Location: On-site – Wichita, KS Job Duties and Responsibilities • Diagnose and repair electrical, electronic, hydraulic, and mechanical issues on CNC machines, • Perform preventative maintenance, calibration, and alignment on CNC equipment, • Troubleshoot using diagnostic tools such as oscilloscopes, voltmeters, and multimeters, • Work from blueprints, schematics, and manufacturer manuals to perform repairs and upgrades, • Collaborate with OEM service personnel during installations and major repairs, • Maintain accurate documentation, service records, and preventative maintenance logs, • Support continuous improvement by identifying and implementing equipment performance enhancements Education Requirements • High school diploma or equivalent, • Technical training or certifications in mechanical/electrical repair preferred Knowledge, Skills and Abilities • 5+ years of CNC machine maintenance experience in manufacturing, • Experience with SNK, DNG, Makino, and Mori Seiki equipment strongly preferred, • Strong troubleshooting ability with electrical, hydraulic, and mechanical systems, • Skilled in interpreting schematics, blueprints, and using advanced diagnostic equipment, • Safety-focused with reliable attendance and excellent communication skills, • Ability to lift up to 50 lbs and perform physical tasks required in a manufacturing environment If you are interested, please apply.

Job Description Job Title: Director of People & Culture Location: Elkhart, IN Reports To: Vice President of People & Culture Department: People & Culture FLSA Status: Exempt Travel: Up to 25% (to Airxcel sites across states) Position Summary The Director of People & Culture provides strategic leadership for culture initiatives across a region of Airxcel divisions. This role oversees People & Culture Managers at various locations, drives employee engagement, ensures compliance, and aligns People & Culture programs with organizational goals. The Director serves as a key advisor to senior leadership and a champion for culture, talent development, and workforce planning. Key Responsibilities • Develop and Execute HR Strategy - Align People & Culture initiatives with business objectives to support growth, operational excellence, and workforce stability., • Lead Multi-Division People & Culture Team - Manage and mentor People & Culture Managers across locations, ensuring consistency in policies, practices, and teammate experience., • Drive Teammate Engagement - Design and implement programs that enhance engagement, retention, and overall teammate satisfaction., • Ensure Compliance - Oversee adherence to federal, state, and local labor laws, as well as company policies and ethical standards., • Talent Acquisition & Workforce Planning - Partner with leadership to forecast staffing needs and lead recruitment strategies for critical roles., • Performance Management - Implement and monitor performance review processes, coaching programs, and leadership development initiatives., • Compensation & Benefits Oversight - Ensure competitive and equitable pay structures and benefits programs that attract and retain talent., • Culture & Change Management - Champion organizational culture initiatives and lead change management efforts during transformations or expansions., • People & Culture Metrics & Analytics - Track and analyze People & Culture KPIs (turnover, engagement scores, time-to-fill) to inform decisions and continuous improvement., • Employee Relations & Conflict Resolution - Serve as escalation point for complex employee relations issues and guide People & Culture Managers in resolution strategies.Qualifications, • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)., • 10+ years of progressive Human Resources experience, including multi-site leadership in manufacturing or industrial environments., • Strong knowledge of federal and state employment laws and regulations., • Proven ability to lead People & Culture strategy and manage large teams across multiple locations., • Excellent communication, leadership, and change management skills., • Professional certifications (e.g., SHRM-SCP, SPHR) preferred.Success Metrics, • Improved employee engagement and retention rates., • Consistent compliance with all labor laws and internal policies., • Reduction in time-to-fill for critical roles., • Positive feedback from People & Culture Managers and site leadership on support and guidance. Why Join Airxcel? • Be part of a company that powers adventure and comfort for RV enthusiasts across North America., • Work with a passionate team committed to innovation, unparallelled service, product expertise and committed partnerships., • Competitive compensation, benefits, and opportunities for growth within the Airxcel family of companies.

Job Description The Figeac Aero Group has multiple production sites worldwide with over 350 production machines and employs over 2800 people globally. Figeac Aero North America is a leading aerospace partner located in Wichita, Kansas, for detailed parts and sub-assemblies with specialization in saturation shot peening, shot peen forming, chemical processing, painting, assembly, non-destructive testing, and large complex machining. At Figeac Aero North America, we place a high value on our employees. Employees are given the opportunity to be a part of something special while achieving their career goals. We offer competitive compensation in addition to an attractive benefits package for qualified employees. We value each and every talent that our employees bring and encourage a positive and thriving work culture with opportunities for advancement. Come join our team! Job Title: Maintenance Technician Employee Type: Full Time, Hourly Reports to: Maintenance & Facilities Manager Job Location: Wichita, KS, USA • Shifts Available:, • 1st Shift; Monday-Friday, 6:00am - 2:30pm, Job Duties: • Repairs on all machines, preventive maintenance on all equipment, troubleshooting, cleaning and upkeep on building and facilities, • Electrical, mechanical, welding, and plumbing duties, • Follow safety guidelines by wearing required safety equipment, including safety glasses, steel toe shoes, and ear protection, • Support and sustain continuous improvement activities, • 3+ years of experience in industrial maintenance on equipment and facilities, • Aerospace industrial maintenance experience a plus, • Strong mechanical knowledge and aptitude, • Strong experience and working knowledge of electrical controls and prints required, • Experience with general plumbing practices, welding, and electrical troubleshooting required, • Experience and aptitude with power tools and similar equipment, • Knowledge of occupational hazards and necessary safety precautions, • Ability to communicate effectively, • Strong attention to detail, • Deductive reasoning skills, • Ability to work with production on scheduling repairs, • Excellent attendance, • Reliable daily transportation, • Some overtime may be required, • Must be available for on-call hours &/or emergency response situations, • Ability to regularly and frequently lift 50 pounds, • Medical, Dental & Vision Insurance with competitive rates, • Ancillary benefits such as YMCA memberships, • Two weeks of vacation for newly hired employees, • Incentive Bonus Program, • Generous 401(k) plan that includes employer matching funds, • Company provided Life Insurance, AD&D & Short Term disability coverage, • Employee Assistance Plan, • Voluntary Accident Insurance, • Teledoc, free virtual doctor visits, • And more! Figeac Aero North America is an Equal Opportunity Employer. Figeac Aero North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description As a Child Start Education Supervisor, you will foster the school readiness of children in Child Start's Head Start and Early Head Start programs by offering technical assistance, mentoring, and training to both staff and the agency. You will ensure the delivery of integrated, culturally responsive services in child development, disabilities, and mental health. This approach will support learning environments that: a) enhance children's cognitive, social, and emotional growth, and b) facilitate their development in language, literacy, mathematics, science, social-emotional skills, creative arts, physical development, and learning approaches. Join our team and become a catalyst for educational excellence! • Provide constructive feedback to service area managers to assist in the strategic program planning processes, including establishing program calendar, program goals, annual HS/EHS applications (and other funding opportunities, as they arise), PIR data completion, and program self-assessment., • Provide accurate, thorough data-driven reports to service area managers in a manner that embraces improvement., • Demonstrate commitment to mission, values, and policies in the performance of daily routines., • Maintain a thorough knowledge and understanding of all aspects of the Head Start Performance Standards and related regulations for Early Childhood Services and how to monitor and implement them., • Steps in to assist classrooms in the absence of teaching staff., • Ensure implementation of child safety and active supervision strategies that guarantee children are never alone including the positioning of staff and zoning, scanning and counting children, listening to children, anticipating children’s behavior and engaging and redirecting children using developmentally appropriate practices., • Help assess classroom and program needs and assists with planning strategies for system/process improvement and/or development in the areas of early childhood education, disabilities, and mental health., • Conduct regular classroom visits for the purpose of monitoring educational program services, observe classroom activities and provide on-site support for continuous quality improvement for center staff, in accordance with program schedules of monitoring visits., • Supervise and monitor classroom record-keeping, including assessments, home visits, conferences, and child referral and individualization documentation., • Associates Degree in Education or Child Development, Bachelor’s degree preferred., • Minimum of 3 years in early education, child care or related direct service experience with children and families preferred, • Prior relevant work experience with low income and diverse populations in a community or other relevant setting preferred., • Able to carry a Director’s license., • Strong theoretical background in early childhood education., • Ability to communicate positively with staff, children, families and community members with varying cultural, educational, and socioeconomic backgrounds., • Maintain professional boundaries and confidentiality., • Strong written and verbal communication skills., • Ability to handle stressful and sensitive situations in a professional manner., • Resourceful and analytical; able to work independently and meet deadlines. Child Start offers competitive salary and benefits, including Medical/Dental/Vision plans, company-paid Short-Term and Long-Term Disability coverage, 403(b) retirement plan, 9 paid holidays each year, and much more! Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In compliance with KDHE requirements, Child Start will request proof of measles (MMR) vaccination or documented immunity during the employment process. Must be able to commute daily to Wichita, KS.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Subject Matter Expert (SME) who will bring advanced operational knowledge to the team and act as a critical support resource for both Specialists and Team Leads. In this role, the SME will handle complex or escalated cases, interpret policies, and provide clarity on processes and tools. They will serve as the go‑to authority for nuanced inquiries, ensuring that the broader team is equipped with accurate information and consistent guidance. This individual will play a central role in maintaining high-quality standards, supporting calibrations, and partnering closely with Training and Quality teams to enhance overall performance and customer outcomes. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provides in‑depth support for complex or escalated customer inquiries, using advanced operational understanding to resolve issues that require higher‑level expertise or nuanced decision‑making., • Provides expert oversight for a group of roughly 30 agents, acting as a key resource for Specialists and Team Leads by offering timely, accurate guidance on policies, processes, and tools., • Collaborates closely with the Quality and Training teams to maintain consistency across the operation, helping align communication, standards, and procedures so that customer responses remain accurate, compliant, and aligned with best practices., • Oversees the development, updating, and accuracy of knowledge documentation, contributing to process improvements and ensuring that operational materials remain current and easy for the team to use., • Participates actively in calibration sessions to help reinforce operational excellence, aligning interpretations of policy and quality expectations across all teams involved in customer support. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3 years of operations experience with deep process knowledge., • Proven ability to resolve high-level escalations and navigate ambiguity., • Strong analytical abilities and skill interpreting policy into practical application., • Experience developing SOPs, job aids, or knowledge base content., • Excellent cross-functional collaboration skills., • Strong attention to detail and high quality standards.Nice to Have, • Experience with process improvement or root-cause analysis., • Background in training or quality calibration support., • Advanced technical/tool expertise or related certifications.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Quality Analyst Lead to join our team. The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding continuous improvement initiatives that strengthen overall customer experience delivery. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provides targeted coaching and guidance to approximately 20 agents, strengthening accuracy, compliance, and overall interaction quality., • Identifies quality gaps, incorrect responses, and inconsistencies in case handling, and offers clear direction to prevent future issues., • Addresses performance concerns with Specialists and Team Leads and supports the implementation of practical improvement plans., • Conducts evaluations, audits, calibration sessions, and trend analyses to maintain consistent quality standards., • Recommends training updates, process improvements, or workflow changes based on performance trends and recurring issues., • Spends at least 5% of work time handling customer inquiries to stay grounded in frontline processes., • Partners with Training, Operations, and Workforce teams to integrate quality insights into coaching and procedural updates., • Maintains documentation for quality expectations, scoring guidelines, and evaluation standards to ensure clarity and consistency., • Prepares quality reports highlighting trends, root causes, and risks, along with actionable recommendations for leadership., • Facilitates calibration sessions to align evaluators, SMEs, and leaders on scoring practices and policy interpretation., • Supports new hires by reinforcing quality standards and providing additional coaching during initial ramp-up., • Refines scorecards and evaluation criteria to align with business goals, compliance needs, and customer experience priorities., • Monitors customer trends, procedural gaps, and pain points, escalating issues to prevent repeat defects., • Contributes to corrective action plans for recurring quality issues and tracks the impact of implemented solutions., • Provides case-based feedback using real examples to reinforce best practices and support decision-making in complex scenarios. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3–5+ years of QA or operations experience in a contact center., • Strong understanding of quality frameworks, scorecards, and audit methodologies., • Ability to analyze trends and present actionable insights., • Experience facilitating calibrations and coaching conversations., • High attention to detail and strong documentation skills., • Experience creating QA programs from inception., • Familiarity with speech analytics or automated QA platforms.

Job Description JOB DESCRIPTION Job Title: Site Quality Director FLSA Status: Exempt Job Code: 11657 Date Created: 1/8/2026 Reports To: General Manager Date Revised: Department Name: 51—Quality Assurance Date Reviewed: Location: Wichita POSITION SUMMARY The Site Quality Director is a senior leadership role responsible for defining, deploying, and sustaining a robust Quality Management System (QMS) that enables operational excellence, regulatory compliance, and customer confidence in a highly regulated electronics and aerospace manufacturing environment. This role serves as a strategic partner to the Site GM and functional leaders, embedding a culture of quality, risk-based thinking, and continuous improvement across the site. The Director is accountable for quality strategy, organizational readiness, and execution across production, supply chain, engineering, and customer interfaces. With an expanding facility and increasing production volume, the Site Quality Director ensures that processes, equipment, suppliers, and personnel are qualified, capable, and aligned to customer, regulatory, and business requirements. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE • Own and continuously improve the site’s AS9100-certified Quality Management System and all applicable industry, customer, and regulatory accreditations, • Establish and execute a site-level quality strategy aligned with Micross enterprise objectives, customer expectations, and growth plans, • Serve as a core member of the site leadership team, influencing business decisions through data-driven quality and risk insights, • Drive a proactive “Culture of Quality,” accountability, and operational discipline throughout the organization., • Lead internal, customer, registrar, and government audits; ensure audit readiness at all times and timely, effective closure of findings, • Own management review processes, including KPI definition, performance analysis, escalation, and corrective action effectiveness, • Ensure compliance with applicable standards and regulations including AS9100, MIL-STD-883/750, REACH, RoHS, and conflict minerals requirements, • Establish risk-based quality planning, including PFMEA, control plans, and change management governance, • Ensure quality is built into daily operations through effective incoming, in-process, and final inspection strategies, • Lead containment, disposition, and corrective action for nonconforming material, including Material Review Board (MRB) activities, • Partner with Operations, Engineering, and Supply Chain to address root cause, implement sustainable corrective actions, and prevent recurrence, • Ensure equipment calibration, preventive maintenance, and process validation activities are completed on time and to standard, • Champion continuous improvement initiatives using Lean, Six Sigma, SPC, and problem-solving methodologies, • Drive measurable improvements in key quality and operational metrics such as yield, scrap, rework, customer escapes, and COPQ., • Leverage quality systems and digital tools to enhance visibility, traceability, and execution effectiveness., • Foster cross-functional collaboration and influence without authority to achieve site-wide quality objectives., • Act as the primary quality interface for key customers and external agencies, • Lead customer communications related to audits, corrective actions, quality performance, and continuous improvement initiatives, • Protect and enhance Micross’ reputation for high-reliability, mission-critical electronics, • Build, lead, and develop a high-performing quality organization through clear objectives, coaching, and accountability, • Establish succession plans and capability development for critical quality roles, • Hire and supervise direct reports, providing guidance on day-to-day tasks, training, time management, employee evaluations and performance management. Ensure that direct reports adhere to policies, procedures, roles and regulations., • Flexibility to perform other duties as assigned. JOB REQUIREMENTS INCLUDE Education: Bachelor’s degree in Engineering, Physical Sciences, or related technical discipline required; advanced degree preferred Experience: • Minimum 10 years of experience in electronics, semiconductor, aerospace, or similarly regulated manufacturing environments, • At least 5–7 years of progressive quality leadership experience, including managing teams and influencing senior leadership, • Demonstrated experience with AS9100, customer audits, and regulatory compliance in high-reliability industries, • Electronics manufacturing, test, and packaging operations, • MIL-STD-883, MIL-STD-750, and related military/aerospace standards Knowledge/Skills: • Strategic thinker with the ability to translate quality objectives into executable operational plans, • Credible, hands-on leader who can operate effectively at both the executive and shop-floor levels, • Lean Six Sigma deployment, SPC, PFMEA, and structured problem-solving, • Change agent with strong influence, communication, and stakeholder management skills, • Data-driven decision maker with strong analytical and risk assessment capabilities, • Resilient and adaptable leader who thrives in fast-paced, growth-oriented environments, • Computer skills (spreadsheets, ERP system, Microsoft suite)., • Ability to understand technical drawings Citizenship: Must be a United States Citizen in order to work on sensitive military and aerospace programs. SUPERVISORY RESPONSIBILITIES Total Number of Employees Directly Supervising: Number of Subordinate Supervisors Reporting to Position: This job description is intended to describe the general nature and level of work being performed. This is not intended to be an all-inclusive list of responsibilities, duties, skills required of employees so classified. In addition, this is not an employment contract and should not be construed or interpreted as creating an implied or expressed guarantee of continued employment. The employment relationship at Integra Technologies Inc is by mutual consent (Employment at Will). I have read the job description, as well as the physical requirements below, and understand the expectations. By signing below, I acknowledge that I am able to perform the essential functions and meet the minimum requirements. EMPLOYEE___________________________________________ Date ____________ PHYSICAL REQUIREMENTS INCLUDE In an average workday, employee must (check one frequency for each task): Task None Occasional Frequent Constant Stand ☐ ☒ ☐ ☐ Walk ☐ ☒ ☐ ☐ Sit ☐ ☐ ☐ ☒ Bend/stoop ☐ ☒ ☐ ☐ Climb ☐ ☒ ☐ ☐ Reach above shoulders ☐ ☒ ☐ ☐ Squat/crouch/kneel ☐ ☒ ☐ ☐ Push/pull ☒ ☐ ☐ ☐ Lift ☐ ☒ ☐ ☐ Usual amount ☒ <10 lbs ☐ 11-25 lbs ☐ 26-50 lbs ☐ 51+ lbs Carry ☐ ☒ ☐ ☐ Usual amount ☒ <10 lbs ☐ 11-25 lbs ☐ 26-50 lbs ☐51+ lbs Employee must use hands for repetitive action such as (please check all): Task Right Hand Left Hand Simple grasping ☒ Yes ☐ No ☒ Yes ☐ No Firm grasping ☐ Yes ☒ No ☐ Yes ☒ No Fine manipulation ☒ Yes ☐ No ☒ Yes ☐ No WORKING CONDITIONS INCLUDE In an average workday, employee is exposed to (check one frequency for each task): Task None Occasional Frequent Constant General shop conditions ☐ ☐ ☒ ☐ General office environment ☐ ☐ ☐ ☒ Humid, extreme hot/cold temps (non-weather) ☒ ☐ ☐ ☐ Outdoor weather conditions ☒ ☐ ☐ ☐ Fumes or airborne particles ☒ ☐ ☐ ☐ Fluorescent lights ☐ ☐ ☐ ☒ Moving, mechanical parts ☐ ☒ ☐ ☐ Toxic chemicals ☐ ☒ ☐ ☐ Loud noise intensity levels ☒ ☐ ☐ ☐ Risk of electrical shock ☒ ☐ ☐ ☐ Travel for job ☒ ☐ ☐ ☐

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We’re looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets., • Oversee budgets, P&L, and resource allocation to maximize site performance and profitability., • Champion a culture of accountability, collaboration, and service excellence., • Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes., • Introduce and manage process improvements that boost productivity and elevate the customer experience., • Build and maintain strong relationships with clients, stakeholders, and community partners., • Manage quality assurance, productivity metrics, and workforce planning., • Design and execute strategic sales initiatives aligned with company goals., • Monitor and optimize KPIs, SLAs, and operational policies for peak performance., • Set and manage sales forecasts and performance objectives., • Establish best practices to maintain market competitiveness., • Develop strategies to ensure outstanding customer satisfaction across all interactions., • Conduct market research and competitor benchmarking to guide operational decisions., • Prepare performance reports and analyze sales trends to drive continuous improvement., • Foster a high-performance, engaged, and motivated team environment., • Oversee payroll accuracy and timely processing., • Manage building operations, including maintenance and site security., • Partner with corporate leadership to deliver strategic initiatives., • Perform additional duties as required. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments., • Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings., • Strong commercial and financial acumen, including P&L management., • Exceptional communication, decision-making, and problem-solving abilities., • Skilled at navigating change and adapting strategies to drive growth and performance.

Job Description Here’s an eye-catching, polished job ad you can use: Make an Impact Where It Matters MostMedical Records Quality Manager Join a mission-driven team where your expertise improves lives—every single day. At KVC, we believe the heart of our work is helping people. We’re looking for a Medical Records Quality Manager who is passionate about data integrity, clinical excellence, and leading teams to deliver high-quality care. Employee Wellbeing Score: 83 Our team thrives in a culture built on compassion, collaboration, and support—because when our employees do well, so do the families we serve. Why This Role Matters You won’t just manage records—you’ll drive quality, compliance, and innovation across our health information systems. Your work ensures accurate, timely, and meaningful clinical documentation that directly supports better outcomes for children and families. What You’ll Do * Lead and develop a high-performing medical records team * Ensure accuracy, completeness, and compliance of all clinical documentation * Design and oversee audit systems, reporting tools, and quality initiatives * Identify trends, gaps, and root causes—and turn insights into action * Serve as a data privacy and HIPAA compliance leader * Collaborate with clinical, IT, and leadership teams to improve EHR workflows * Drive clinical documentation improvement (CDI) efforts * Oversee Release of Information (ROI) processes * Educate staff and promote best practices in documentation excellence What You BringMinimum Requirements * Age 20+ * Bachelor’s degree in HIM, Business Administration, Nursing, or related field (Master’s preferred) * Valid Driver’s License & Auto Insurance * 3+ years in: * Medical records / Health Information Management and/or * Clinical role in mental health / psychiatric / residential settings * Strong knowledge of: * Electronic Health Records (EHR) systems * HIPAA and regulatory compliance Preferred * LBSW (with Bachelor’s) * Licensure (with Master’s) through Kansas Behavioral Services Regulatory Board or Kansas State Board of Nursing * Experience with: * Clinical documentation standards * Supervisory or management roles * Data analysis & reporting * Microsoft Office Suite Skills That Set You Apart * Analytical thinker with strong data interpretation skills * Organized, detail-oriented, and quality-driven * Confident communicator and team leader * Solutions-focused with a continuous improvement mindset What You’ll Experience at KVC * A culture grounded in authenticity and compassion * A team that values diverse perspectives and collaboration * Opportunities to lead meaningful change * A workplace where innovation and urgency drive results Our Values in Action * Helping people is at the heart of everything we do * Family connection drives our culture * Collaboration fuels improvement * Innovation moves us forward Ready to Lead with Purpose? If you’re ready to elevate healthcare quality, empower teams, and make a measurable difference—we want to hear from you. Apply today and help us build better outcomes through better data.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: • Owner of Technical Pre-Sales and Related Process, • Solution Design, • Bill of Materials, • State of Work Job Summary: The Solutions Architect I, as a member of the Solutions Architect team, is responsible for the design and technical sales of technology solutions for ISG customers. Considered ISG Technical Generalist with a comprehensive understanding of ISG’s entire portfolio. The Solutions Architect I will participate in ISG’s sales, scoping and proposal creation processes, and work with the account managers, sales professionals, engineers, project managers, manufacturers, vendors, and distributors to fulfill role and responsibilities, in addition to interfacing with clients and their vendors. The Solutions Architect Team is the safeguard between the sales and project delivery teams and is one of the keys to project profitability. The Solutions Architect team not only helps educate and train ISG’s sales staff in setting appropriate expectations regarding the benefits of technology solutions with their prospects and clients but is also instrumental in working with vendors and partners to design appropriate solutions to meet client needs and putting together scopes of work and proposals and assisting in the project plan creation process. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: • Perform thorough project handoff to the Project Management Team, Resource Engagement Coordinators, DCS Operations Manager, and any other resources to ensure seamless delivery of projects., • Contribute to the achievement of all individual and team professional services goals such as Time Entry, Deliverable SLA, Technical Notes, 1:1 Meeting, Continuous Improvement, Customer Satisfaction, and Lead Generation., • Work with appropriate members of the sales team to support the sale of advanced technology and ISG Managed Services solutions., • Properly follow all team policies and procedures., • Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: • Design and architect advanced technical solutions, which includes, but is not limited to, developing proposals, scopes of works, service delivery proposals, and other necessary service documentation., • Stay informed of new solutions and available technologies through available industry resources, existing engineering staff and customer requests to maintain strategic relevance to our customers., • Attend and participate in presales meetings as technical design facilitator., • Maintain a strategic understanding of ISG-provided products and services and the results they can deliver for customers., • Participate in available technical training as deemed necessary by ISG., • Achieve the assigned presales performance expectations and continued technical skills development; as well as, expected level-appropriate customer service, soft skills, and other related skillsets., • Sustain an appropriate level of customer satisfaction and help facilitate resolution of technical sales problems on all supported products., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: • Technical Bachelor’s Degree, or equivalent required., • Minimum of 3+ years’ experience in similar or related roles required., • Willing to obtain one or more Professional Level Certifications, such as, storage, compute/servers, networking, wireless, unified communications, and security., • Strong experience in Microsoft products and online or cloud solutions., • Hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex! Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing engineering and environmental consulting firms in the US. We were recently recognized by the Zweig Group as one of the fastest growing firms in the AEC industry. We take pride in providing our clients with exceptional service and have earned numerous awards for project excellence. We continue to grow, and we want you to grow with us. Role Overview: This role is to provide overarching occupational health and safety expertise through the field of Industrial Hygiene to one of Apex's most valued clients, a national aerospace manufacturer. Over the last 2 decades Apex has worked hand and hand with the national aerospace manufacturer helping them achieve their Occupational Health and Safety, Ergonomic and Safety Engineering goals. The incumbent will serve as a Mid-Level Industrial Hygiene contractor at their Wichita, Kansas facility. This role will be a full-time, onsite position. The client has requested 8-hour days, 5 days a week. The initial role is for 6-months with possible extension based on performance. The incumbent will execute occupational safety and industrial hygiene projects from start to finish. This role will routinely involve; (1) workplace / shop floor industrial hygiene exposure assessments, (2) data management and tracking and through the client's internal database systems (3) providing deliverables based on the completed assessments, and (4) industrial hygiene program effectiveness evaluations and continuous improvement support. But, perhaps most importantly, the incumbent will be an energetic self-starter with the ability to work independently and produce results within budget and timeframe. Responsibilities as an Industrial Hygienist: • Providing comprehensive occupational safety and industrial hygiene consulting services to clients, including conducting shop floor observations focused on identifying, assessing and risk-ranking employee exposures to injury or illness, and devising solution options aimed at mitigating injury/illness exposures., • In collaboration with Apex client relationship managers, coordinates and executes safety and industrial hygiene projects within set organizational procedures and standards., • In close routine collaboration with the external customer, implements and executes an agreed-to service plan. Monitors and reports progress on plan completion as directed. Works with numerous internal and external stakeholders in the interest of achieving desired overall project velocity., • Acts as an advisor to the customer on occupational safety and industrial hygiene issues., • Bachelor's degree required – preferably, in a science or engineering field., • Minimum 3-7 years of hands-on experience required, working in the occupational safety and industrial hygiene fields., • Examples of desirable (but not required) professional credentials: Graduate Safety Practitioner (GSP); Associate Safety Professional (ASP); Certified Safety Professional (CSP); Certified Industrial Hygienist (CIH)., • Experience in manufacturing-&-assembly industries / heavy industry settings a plus. Experience in the aerospace and defense or automotive industry a further plus., • Possess knowledge of occupational safety and industrial hygiene technical subject matter and how to apply it in real-life settings. Familiar with standard concepts, practices, and procedures within the occupational safety and industrial hygiene fields. Just a few topics where technical knowledge is required: INDUSTRIAL HYGIENE (IH): • Shop Floor IH Sampling / Monitoring practices & techniques:, • Chemicals; Noise; Ventilations Systems, • Similar Exposure Groups (SEG) monitoring concepts, • IH Program Management, • Examples: Hazard Communication; Hearing Conservation; Respiratory Protection, • Strong interpersonal communication skills., • A great deal of creativity and self-starter initiative is required. This position entails routine ongoing work with numerous customer stakeholders – all of whom need to be 'satisfied' with respect to project purpose, scope, and tactics., • Relies on experience and judgment paired with the overall work statement provided by the customer to plan and accomplish goals., • Ensures compliance with all EHS regulations, and keeps abreast of any changes to laws and regulations that impact the organization., • Strong technical writing skills, the ability to successfully multi-task, safety awareness, and a good record and understanding of safe work practices, • Experience with data management and report preparation., • Valid driver's license required., • Demonstrates the ability to work independently, successfully executing technical projects with minimal supervision., • Customer needs are met on a timely basis and emergencies are responded to quickly., • Meets annually established goals for personally-generated revenue, and utilization %., • Meets annually established goals for Customer satisfaction., • Company-subsidized medical and dental., • Company-paid life, short, and long-term disability., • 401k match, tuition assistance, and more., • Cross-training and the ability to work on a variety of projects., • Performance-based bonuses or other incentives., • Working with the best and brightest in the industry., • 2,000+ employee national firm with 70+ locations across the US. Req ID: 11230 Annual Expected Pay Range$75,000—$97,000 USD We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.

Job DescriptionDescription: POSITION OVERVIEW: The Annex Management Group is seeking a Maintenance Technician. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Maintenance Technician is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and codes. ESSENTIAL DUTIES: Include but are not necessarily limited to the following: • Provide excellent experiences for our residents, vendors, community partners, investors, and owners., • Execute best in class curb appeal and property appearance standards., • Achieve above average resident survey results., • Adhere to company policies and standard operating procedures., • Support the Maintenance Supervisor with oversight of maintenance operations and continuous improvement of the community., • Assist the Maintenance Supervisor with the requisition of materials and supplies, such as replacement parts, equipment, tools, and capital improvement projects., • Conduct all required inspections in accordance with the standard operating procedure and preventative maintenance policies., • Plumbing, electrical and carpentry duties., • Follow required health and safety guidelines., • Participation in the on call as scheduled by management for after hour emergencies. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 1-2 years related experience in a maintenance position required., • Basic knowledge of electrical, plumbing, carpentry, and basic maintenance skills, • Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives, • Strong work ethic with demonstrated desire to learn and grow with a growing company, • Ambitious individual for this fun and entrepreneurial working environment, • Ability to work independently and successfully execute multiple assignments, • Must be a proficient communicator and listener, • Working knowledge of MS Office software programs necessary The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Frequent walking, standing, sitting within the work area, • Ability to frequently lift or move 20 to 70pounds, regularly, more on occasion, • Ability to often move appliances and heavy machinery correctly and safely, • Ability to frequently walk steps and climb ladders The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Normally works in an environment with moderate or loud noise., • Occasionally must work in outdoor weather conditions., • Rarely must work in wet or humid conditions, near moving mechanical parts, high/precarious places, around fumes/airborne particles/toxic or caustic chemicals and near risk of electrical shock., • This position requires verbal and face-to-face contact with others daily, • Frequent use of a computer is necessary, • This position requires the use of all general office equipment, • The position requires client information be maintained appropriately confidential

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1. Client Relationship, 2. Recurring Financial Metric for Assigned Account(s), 3. Continuous Improvement, 4. Maximize Service Offerings Provided to All Clients Through Providing Recommendations to Team, 5. Service Delivery and CSAT for Assigned Account(s) Job Summary: Technical Account Manager I (TAM) will have overall responsibility for an account or set of accounts as assigned. The TAM will be the primary Services contact for the client and the Account Executive for assigned client activities. The TAM will have responsibility for day-to-day account leadership and for client presentations related to ISG services, escalation resource for clients and ISG related actions as required. The role will liaison for all project activities from any ISG resource assigned to the clients that are supported by the TAM. Job duties also include end to end responsibility for delivery of service, SLA analysis and reporting, financial analysis, and customer satisfaction. Ongoing review to ensure all ISG service catalog offerings are being evaluated to implement to client (cross-sell) and working with delivery team to maximize account profitability targets. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: • Supporting Account Executive to ensure client reviews are performed as required contractually and per governance model. Includes all operational and strategic client meetings. Monthly and Quarterly Business Reviews and ownership of all content related to services, operations, strategic technology recommendations and support presentation to client., • Partnering with Solutions Architects to build and maintain assigned client technical roadmaps., • Actively participating in monitoring of assigned client’s technical projects with the Project Manager and technical team to ensure service delivery standards., • Leveraging business and technical knowledge and expertise to drive business process improvements., • Perform various administrative tasks as needed, including logistics for meetings and workshops, room bookings, catering, and visitor registration., • Interact closely with finance team to analyze ongoing financial reporting / charging and maximizing profitability for account(s)., • Coordinate meetings with customers, internal and cross-functional teams. Generate meeting materials and produce post-meeting deliverables., • Effectively work with teams to identify / mitigate delivery risks and participate in the creation of risk mitigation plans., • Collaborate across all business units to control resource requests while aligning to budgets and project plans, • Demonstrate a commitment to ISG Technology’s Core Values., • Assure all onboarding activities, quality, and signoff on go-live as required for account(s)., • Manage day-to-day execution of project workstreams. Assist with the planning, tracking, documentation, and status updates for the project. Facilitate the definition of project scope, goals, and deliverables for specific projects, as assigned., • Maintain a full understanding of each Managed Services solution including technical design, financial modeling, and contractual terms and conditions for each client., • Interact with leadership from delivery organization(s) supporting accounts to ensure proper delivery quality and services based on scope of services agreement., • Ensure proper change management review and approval for any client related changes across services., • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, operational, and technical service presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Bachelor’s Degree or equivalent experience required., • Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4-6 years required., • Minimum 2 years’ experience in an external or internal customer service delivery position., • Experience working for an established managed or cloud services provider (MSP/CSP) preferred., • Have a working knowledge of Microsoft Office Suite (Word, Excel and Outlook)., • Have a working knowledge of ConnectWise (or ITSM tooling as required), InfoSight, Auvik and CW RMM outputs, or related technologies is preferred., • Have a working knowledge of multiple MSP Cloud based administration and licensing portals; Microsoft, Auvik, CW RMM, Barracuda, Webroot, FortiEDR, Knowbe4, and others is preferred. Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: 1. Assigned Projects / Tickets, 2. Vendor Certifications, 3. Utilization and Billable Hours Job Summary: Responsible for the completion of service tickets and support of infrastructure systems for the Data Center Services team. The Systems Engineer I will provide broad technical expertise across all disciplines mentioned. Daily work will primarily focus on customer backup/restore and virtual infrastructure support. Additional work will include assisting senior engineers with projects related to backup services and virtual/physical infrastructure. The role requires a comfort level of communicating professionally across different internal and external organization levels. Primary working relationships with the Sales, Service Delivery, and other groups within ISG, as well as interacting directly with ISG customers. This role also has working relationships with vendors that ISG partners with, to ensure that the team stays current with new vendor technologies and capabilities. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You will utilize your ADMINISTRATIVE SKILLS to efficiently: • Ability to create and implement detailed action plans., • Work both independently and as a member of a team for project execution., • Collaborate with Senior Systems Engineers and Lead Systems Engineers to provide solutions to challenging problems., • Participate in team training programs in order to maintain standards of the team., • Participate in rotation of after hours on call support., • Ability to communicate and present objectives verbally and in writing to a variety of audiences., • Ability to work independently in a self-directed manner and collaboratively as a team leader or member. · Successfully execute implementation projects for all sizes of ISG customers. · Provide technical expertise across a broad range of solutions and products. · Provide pre-sales technical support to pre-sales team as needed. · Provide technical guidance on scopes of work as needed, create/present project handoff technical documentation and create/maintain client documentation. · Ability to manage and prioritize complex, changing workloads in a challenging technical environment. You will use your CUSTOMER SERVICE SKILLS to: · Provide break/fix support to ISG customers. · Attend client opportunity meetings as a technical engineer. · Develop and maintain positive relationships with vendors and keep current on technology products. · Travel to client sites and/or data center sites may be required, approximately 50%. As a successful employee, you will demonstrate the following professional skills as you carry out your position: • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Bachelor’s Degree, or Associate’s Degree with equivalent experience required., • Minimum of 2-4 years of experience working with systems environments required., • Experience working with standard sales methodologies and supporting tools and applications required., • Implements and maintains systems environments., • Virtualization, • Server/compute, • Storage, • Backup and Replication / BC/DR, • Microsoft Stack Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job Description Do you love where you work? We do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible! As a Business Office Manager, your benefit package includes: • Medical, dental, vision, and a complimentary life insurance policy, • 401k plan with an employer match, • PTO for both full time and part time team members, • Certification cost assistance Position Summary This position manages the day-to-day business functions of the Community and assists in the coordination of internal marketing functions. Essential Functions General Business and Administration Duties • Ensure guests to the community are greeted with positivity and exceptional customer service, • Ensure timely and accurate record keeping of Accounts Receivable/Accounts Payable, including: preparing and sending invoices detailing accurate recurring rent and level of care charges, • Collect and record payments in electronic recordkeeping system, • Track and manage aging accounts, • Manage the processing of all invoices, bills, receipts, • Maintain and reconcile petty cash account, including expense reimbursement—including all required documentation and data entry, • Additional administrative and clerical duties as assigned by the Executive Director, • Assisting with setting up long term care insurance billing, • Assistance with ordering supplies for individual departments and/or residents as needed People Services Support • Ensure team member information is entered into the human resource information system, both for new and existing team members, • Act as liaison with the home office re: internal communication, personnel document submission and/or upload, • Assist department managers to track staff hours in time and attendance system Internal Business Development • Assist in planning and execution of resident, family, and community events, • Provide tours for unscheduled visitors and follow up on lead calls as requested by Executive Director and/or Community Sales Director, • Provide backup assistance with dining service, life engagement, as needed Successful Behavioral Attributes at Oxford Senior Living • Humility: Share credit, emphasize team, and define success collectively rather than individually, • Positive Attitude: Display a “can-do” attitude focused on providing solutions, • Initiative: Action-oriented commitment to continuous improvement in all aspects of the business, • Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own Minimum Qualifications • High School Diploma or G.E.D., • Three (3) years of experience managing an administrative/clerical function for a business or providing high level executive support, • Strong proficiency using business software, including but not limited to MS Office and Company designated CRM system Preferred Qualifications • Bachelor’s degree in Business Administration or relevant discipline, • Prior experience managing office equipment/supplies for a large business division or corporate office, • Prior accounting experience, specifically AP/AR, budget reconciliation Physical Working Requirements • Ability to travel using personal vehicle, including at night, • Able to do occasional lifting of up to 50 pounds, • Able to work flexible schedule, including some early mornings to set up for meetings, • Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change By joining our team as a Business Office Manager, you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. Click on the “Apply Now” button to join our friendly, growing team today! Check out our culture by clicking the link below! Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer.