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Director of Site Operations Location: Miami, Fort-Lauderdale Reports to: VP of Operations / COO About Us Growing clinical research site network dedicated to advancing healthcare through high-quality trials, with a strong emphasis on women’s health and psychiatry. We partner with sponsors and CROs to deliver operational excellence, compassionate patient care, and reliable outcomes. Position Summary The Director of Site Operations is responsible for overseeing the performance, compliance, and growth of clinical sites across the network. This leader ensures efficient trial execution, regulatory adherence, and strong patient enrollment, while driving operational excellence and financial sustainability. With a focus on women’s health and psychiatric research, the Director will mentor staff, optimize resources, and play a key role in strategic planning, forecasting, and business growth. Key Responsibilities • Provide leadership for site operations across multiple locations, ensuring consistency, quality, and compliance., • Drive trial enrollment, retention, and efficiency, particularly in women’s health and psychiatry studies., • Oversee budgets, forecasting, and financial performance for sites; identify opportunities to improve profitability., • Establish and monitor KPIs to ensure operational success and return on investment., • Lead, coach, and develop site managers and coordinators., • Collaborate with executive leadership on strategic planning, site expansion, and business development initiatives., • Bachelor’s degree in life sciences, healthcare, or related field (Master’s preferred)., • 9+ years of clinical research experience, including 3–5 years in site or operational leadership., • Proven success managing budgets, KPIs, and multi-site operations., • Experience in women’s health and/or psychiatry trials strongly preferred., • Strategic thinker with strong financial acumen and operational execution skills., • Opportunity to combine operational leadership with financial and strategic impact., • Direct role in advancing research in women’s health and mental health., • Join a mission-driven, growth-oriented network with strong career potential.

Job Description ABOUT US: 7Figures is a leading marketing agency serving over 700 clients nationwide, with a team of 50+ employees and $10M in annual revenue. Our mission is to help Doctors, Lawyers, & Accounting professionals grow their practices using cutting-edge marketing, advertising, and sales solutions. We do this under our three brands; 7FigureDocs, 7FigureLaw, & 7FigureCPA. As we continue to scale, we’re looking for a driven, emotionally intelligent, and solutions-oriented Client Success Manager (CSM) to protect our client relationships, uphold retention, and solve high-impact client concerns. ROLE OVERVIEW: This isn’t your average account manager role. You are the firefighter, the fixer, and the face of solutions. You’ll be on the front lines of client retention — responsible for handling our highest-risk accounts, urgent escalations, and clients who are dissatisfied or threatening to cancel. Your goal is to turn frustration into satisfaction and convert threats into long-term loyalty. This is a high-stakes, high-reward position for someone who thrives under pressure, communicates exceptionally well, and knows how to “resell” the value of our services during times of doubt. RESPONSIBILITIES:???? Client Firefighting & Retention * Take ownership of all cancel-threat and escalated client cases the same/next day. * Maintain a "Save Rate" of 33% or higher for at-risk clients. * Proactively identify red flags across active accounts and intervene early. * Handle urgent matters (billing complaints, strategy misalignment, miscommunication) with precision and professionalism. ????️ Client Communication & Re-Selling * Reaffirm the value of our service and “re-close” clients during periods of dissatisfaction. * Conduct live Zoom calls, loom videos, and written responses that calm, clarify, and compel clients to stay. * Collaborate with Account Managers and Billing to create recovery plans, negotiate resolutions, and reinforce our commitment to success. ???? Strategy, Insights & Internal Collaboration * Work hand-in-hand with the VP of Client Success to execute client retention strategies. * Keep a pulse on client satisfaction trends and provide feedback loops to internal departments. * Contribute to cancel-threat reporting, client satisfaction metrics, and weekly team recaps. ???? Cross-Functional Coordination * Partner with Sales, Billing, and Fulfillment teams to diagnose issues and recommend improvements. * Sit in on critical onboarding calls or "save-the-account" meetings when needed. * Participate in weekly leadership syncs and client success meetings. ???? Monday Board Management Oversee the company’s client journey board in Monday.com — proactively identify and resolve bottlenecks by collaborating closely with Account Managers and communicate directly with the clients. QUALIFICATIONS: * 3+ years in a client success, account management, or sales role (agency experience is a plus). Sales training is a must. * Proven ability to manage escalations, resolve conflict, and drive retention * Strong persuasive communication skills – verbal and written * High emotional intelligence and a solutions-first attitude * Comfortable with a fast-paced, demanding, and dynamic work environment * MUST HAVE THICK SKIN COMPENSATION & BENEFITS: * Base with an uncapped commission plan with $100K+ OTE * Work closely with executive leadership and directly impact company retention metrics * Remote flexibility with standard EST availability * Growth path into Senior Client Success, Sales Leadership, or Strategy * 50% Medical Benefits coverage for Gold Plan United Healthcare * 401k optional WHO THIS IS FOR: This role is for someone who loves high-stakes conversations, hates losing clients, and thrives in chaos with structure. You're the type who stays calm under pressure, sees objections as opportunities, and genuinely loves helping people win — even when they’re angry. The CSM t is responsible for proactively engaging with clients to reduce churn, increase lifetime value, and recover at-risk accounts. This role combines a base salary with call-based incentives and high-value commissions on saves, upsells, and resolution wins. Internal Title: Client Success Manager Location: Remote (USA preferred) Compensation (OTE): $100,000+ Reports to: Vice President of Client Success & COO

Coordinate specialty consultations, imaging, and laboratory services to ensure a seamless and efficient patient experience. Prior leadership experience and developing new programs with a large healthcare system is preferred. EHP is a premier, concierge-style healthcare service designed for patients

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Do not pass up this chance, apply quickly if your experience and skills match what is in t

We are a fast-growing CDMO producing pet wellness consumables and topicals.With over 150 employees across two shifts, we deliver high-quality, safe, and compliant products to leading brands.The Director of Operations will lead all manufacturing activities at our Hialeah site, driving efficiency, tec

Bachelor's degree in science/healthcare (or nursing/psychiatry/psychology); advanced degree preferred. Must have prior Clinical Research Coordinating experience.

The COO will be deeply involved in day-to-day operations while designing and refining systems that enable growth and efficiency across the organization. Department Oversight & Coordination.

Bachelor’s degree in science/healthcare (or nursing/psychiatry/psychology); advanced degree preferred. Must have prior Clinical Research Coordinating experience.

We are a fast-growing CDMO producing pet wellness consumables and topicals.With over 150 employees across two shifts, we deliver high-quality, safe, and compliant products to leading brands.The Director of Operations will lead all manufacturing activities at our Hialeah site, driving efficiency, tec

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Do not pass up this chance, apply quickly if your experience and skills match what is in t

The Chief Financial Officer (CFO) will be involved in all financial affairs of the organization particularly the agencys accounting department, multiple business units, endowments, GAAP practices compliance, audits and compliance, insurance policies, staff development, technology improvements, board

Director Of Marketplace Operations & Merchandising.Director Of Marketplace Operations & Merchandising.Dorsia is redefining access to the world's most in-demand restaurants, events, and pop-ups.Category Manager For Bookable Experiences.You'll serve as the business lead across your category, working c

Knowledgeable of the Joint Commission's standards on Accreditation of Healthcare Organizations, National Committee on Quality Assurance, and State and Federal regulations related to Medical Staff organization. Enhance teamwork across the health system by promoting a culture focused on collaboration,

Lead, coach, and develop site managers and coordinators. Bachelor's degree in life sciences, healthcare, or related field (Master's preferred). Growing clinical research site network dedicated to advancing healthcare through high-quality trials, with a strong emphasis on.

US FFS Training Center Operator Seeking to Hire Chief Financial Officer in 2025.Pan Am Flight Academy, a full-flight simulator training center and part of Acorn Growth Companies, is actively seeking to hire a Chief Financial Officer to join its leadership team in Miami, Florida.Please see an extract

This range is provided by Engage Miami.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Engage Miami and Engage Florida build youth civic engagement, power, and equity in Florida.As a leader in civic and political education, Engage strengthens a

Executive Director, Career Advancement job at University of Miami.The Unanue Graduate Career Advancement Center at the Miami Herbert Business School is actively searching for an experienced Executive Director.This leader will spearhead the Unanue Graduate Career Advancement department, shaping a vis

Director Of Product Operations, Payments And Core Account Services.Are you customer obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for

The Director, Clinical Operations coordinates, monitors, and evaluates Sylvester Comprehensive Cancer Centers Screening Program, emphasizing cancer screening and early detection, patient navigation, education, and survivorship.

The Executive Director is responsible for overall leadership, management, and success of the community.Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, qual

Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO).

In coordination with University Supply Chain, ensure fair and open bidding processes, conduct bid reviews, recommend awards, and oversee testing, acceptance, and inspection of building system equipment, repairs, and services. Coordinate and ensure compliance with facility and life safety requirement

Send resume to: FLORIDA ARTS & COUNSELING, INC.

Executive Director, Clinical Operations.The University of Miami/UHealth Department of SCCC Operations has an exciting opportunity for a Full Time Executive Director, Clinical Operations to work at the UHealth medical campus in Miami, FL.The Executive Director, Clinical Operations assumes responsibil

The COO will work closely with the leadership team to set the company's strategic direction while overseeing day-to-day operations.

Riviera Dining Group is seeking an experienced, strategic, and hands-on Chief Operating Officer (COO) to lead operational execution across its growing portfolio. The COO role will evolve in two phases:.

Bachelor's Degree in Accounting, Finance, or Business Administration, Healthcare Administration, or related field.

Lead and support collaborative partnerships among teams and programs to execute coordinated fundraising activities and strategies, especially when related to institutions. Bachelor's degree and 7 - 10 years of demonstrated successful experience in institutional giving, preferably in healthcare or ca

Coordinate service payments (phone, operational services, etc. Act as department coordinator for document retention and management. Coordinate document repositories and internal communications.

Minimum of 12 years of experience, preferably in healthcare or healthcare-related organization. The ideal candidate is familiar with a variety of healthcare industry concepts, practices and procedures. Responsible for the supervision, management, and coordination activities for assigned enterprise-w

Your ability to develop and build networks will be instrumental in connecting with colleagues across the leadership team and service lines to drive a coordinated market effort. You'll be a trusted advisor to your accounts' Coordinating Partners and the account team, acting in a consultative manner.

Leads and guides the University's Standard Agreements for design vendors in coordination with the University's General Council and FDC.

Manage scheduling, organize high-level meetings and interviews, coordinate travel, and assist with finance oversight. Assist in projects as needed, from client support coordination to internal initiatives, in a fast-paced, start-up-like environment.

Coordinates daily office operations, to include ordering supplies, maintaining inventory, preparing purchase requisitions, and handling special items required for development and administrative operations. Coordinates and facilitates internal Miami Area Command special events (i.

In addition to typing, filing and scheduling, performs duties such as financial recordkeeping and data entry, payroll, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and working on special projects. Setup and coordinate meetings and conferences.

Coordinating appointments and meetings and managing staff calendars and schedules. Coordinating domestic and international travel, including flight, hotel, and car rental reservations. Coordinating and leading office staff activities to ensure maximum efficiency.

We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. Office & Facilities Coordination. Support conference and event coordination, including scheduling and logistics.

The Admin Assistant 3 is responsible for advanced clerical and related administrative work reporting to a Director/AVP.Employees in this position perform a variety of advance clerical, administrative and special projects for a Director/AVP.Employees utilize a variety of office skills and considerabl

Schedule and coordinate meetings, events, and other similar activities;.

Coordinate with the Law Library regarding reference requests; retrieve cases and articles online through WESTLAW reference system; maintain class course pages online via BLACKBOARD. Serves as a primary information resource regarding assigned faculty; plan, prepare and coordinate materials for events

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.Transmit information or documents using a computer, mail, or facsimile machine.Operate standard office equipment other than co

Planning/Coordination of Special Events: Department events such as Meet The Faculty, Outstanding Biology Major Awards and Honors Society, Coordinating Field Trips with Faculty. Coordinate Department budgeting in consultation with the Department Chair. Coordinate and perform Workday tasks related to

This role will focus on preparing documentation for component exchanges, coordinating paperwork for units sent to outside service providers, researching vendor capabilities, obtaining quotes and maintaining accurate records. Communicating with vendors and internal departments to coordinate repair-re

Coordinating with logistics and warehouse teams to track and ensure proper order fulfillment.

The primary responsibilities are to manage calendars, coordinate travel arrangements, process expense reports and PO's, and answer the phones. Schedule meetings with clients and partners, and coordinate across time zones. Conference, Video Calls /Meetings (5%) : Coordinate conference/video calls wit

Administrative Assistant III (Calendar Coordinator).

Organize and facilitate both virtual and in-person meetings/calls, overseeing all logistics, organizing materials, A/V setup, catering, and attendee coordination. Coordinate invitations, schedule appointments, manage calendars and confirm attendance. The primary responsibilities are to manage calend

The Admin Assistant 3 is responsible for advanced clerical and related administrative work reporting to a Director/AVP.Employees in this position perform a variety of advanced clerical, administrative and special projects for a Director/AVP.Employees utilize a variety of office skills and considerab