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We’re looking for motivated, engaged people to help make everyone’s journeys better. Local route Truck Drivers (CDL A or B) are responsible for loading galley equipment onto a truck, driving the truck to various types of aircrafts, and unloading the equipment. Local CDL Truck Drivers usually drive on local public roads, outside of the airport and terminal. Compensation & Competitive benefits that let you see the world: -Starting rate: $28.50/hour -Sign-on bonus: $1,250 - paid in full after 90 days Main Duties and Responsibilities: • Local CDL Truck Drivers loads equipment on to the truck., • Drives the truck to the aircraft (Local airport)., • Loads galleys according to customer guidelines (Local airport)., • Local CDL Truck Drivers unloads dirty equipment, and places dirty equipment and trash in designated area (Local facility)., • All activities must be accomplished according to customer guidelines and while adhering to safety and sanitation regulations., • Interact with the airline representatives at the aircraft (Local airport)., • Follow directions, • Work as a member of the Transportation team, • Additional duties may be assigned as deemed necessary by management for the Local CDL Truck Drivers Qualifications Education: • High School Diploma or GED is preferred Work Experience: • Up to one-year experience preferred Technical Skills: (Certification, Licenses and Registration) • Current U.S. driver's license, • CDL Class A or B is required (All local routes and airport), • Some locations may require a Customs Seal from local airport authority (Local airport) Language / Communication Skills: • Local CDL Truck Drivers must be able to read and write to complete required forms, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Work assigned schedule which may vary and could include weekends and holidays (All local routes and airport)., • Local CDL Truck Drivers work overtime when required., • Local CDL Truck Drivers must arrives to work on-time (Local facility)., • Local CDL Truck Drivers must comply with company policies., • Local CDL Truck Drivers must complete paperwork and related administrative duties. Work Environment • Local CDL Truck Drivers will be exposed to extreme temperature changes and noise, • Majority of duties performed by Local CDL Truck Drivers are outside in all weather conditions, • Local CDL Truck Drivers must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift, • Local CDL Truck Drivers regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours, • Local CDL Truck Drivers must be able to work at heights up to 25 feet or more depending upon aircraft Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf ◦ Fla. Stat. § 440.102. ▪ (3)(a) One time only, before testing, the employer shall give all employees and job applicants for employment a written policy statement. ▪ (10)(c) An employer shall include notice of drug testing on vacancy announcements for positions for which drug testing is required. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations. We are accepting applications for this position on an ongoing basis. If you want to be part of a team that helps make travel and culinary memories, join us!

Job Description Veterinary experience is required. Veterinaire Pet Care is seeking an experienced Veterinary Receptionist to join our growing team. We are looking for a motivated, dependable professional who is passionate about providing exceptional client service and thrives in a fast-paced, team-oriented veterinary hospital. As the first point of contact for our clients, you will play a key role in ensuring a positive client experience while supporting our doctors and medical team through efficient scheduling, communication, and administrative excellence. Responsibilities • Welcome clients and patients in a friendly, professional manner, • Answer and manage a multi-line phone system, • Handle emails and Insurance requests, • Schedule appointments accurately, • Check patients in and out efficiently, • Process payments, • Maintain accurate client and patient records, • Coordinate communication between doctors, technicians, and clients, • Assist with prescription refill requests and food orders, • Schedule surgeries, rechecks, and follow-up appointments, • Respond to client questions regarding hospital services, policies, and preventive care, • Assist in maintaining an organized, efficient reception area, • Support hospital workflow to ensure an outstanding client experience Qualifications Required • Minimum of 1-2 years of veterinary receptionist experience, • Excellent customer service and communication skills, • Strong multitasking and organizational abilities, • Ability to work efficiently in a fast-paced environment, • Professional, dependable, and punctual, • Strong attention to detail, • Proficient with computers and electronic medical records Preferred • Experience with veterinary practice management software, • Knowledge of veterinary terminology, vaccines, medications, and preventive care, • Experience preparing estimates and discussing with clients Schedule • Full-time position, • Rotating Saturdays required Benefits • Competitive pay based on experience, • Health insurance, • Paid time off, • Paid holidays, • Employee pet discounts, • Supportive leadership and collaborative team, • Opportunities for professional growth Why Join Veterinaire Pet Care? We're looking for professionals who want more than just a job—we're looking for team members who are committed to building a long-term career in veterinary medicine. You'll work alongside experienced doctors and a collaborative team in a busy small animal hospital that values exceptional patient care, outstanding client service, teamwork, and professionalism. We recognize hard work, encourage growth, and strive to create a positive workplace where every team member can succeed. If you're an experienced veterinary receptionist who takes pride in delivering exceptional client service and enjoys working in a fast-paced, supportive environment, we'd love to hear from you. \nCompany Description Why Join Veterinaire Pet Care? At Veterinaire Pet Care, we're looking for individuals who want more than just a job—we're looking for team members who are seeking a long-term career in veterinary medicine. As part of our team, you'll work alongside experienced doctors and a supportive, collaborative staff in a busy small animal hospital dedicated to providing exceptional patient care and outstanding client service. We foster a positive workplace culture built on teamwork, respect, professionalism, and continuous learning. We believe that our employees are the foundation of our success. That's why we're committed to creating an environment where hard work is recognized, growth is encouraged, and every team member has the opportunity to make a meaningful impact. If you're dependable, compassionate, and passionate about helping both pets and the people who love them, we'd love to welcome you to the Veterinaire Pet Care team. Why Join Veterinaire Pet Care?\n\nAt Veterinaire Pet Care, we're looking for individuals who want more than just a job—we're looking for team members who are seeking a long-term career in veterinary medicine.\n\nAs part of our team, you'll work alongside experienced doctors and a supportive, collaborative staff in a busy small animal hospital dedicated to providing exceptional patient care and outstanding client service. We foster a positive workplace culture built on teamwork, respect, professionalism, and continuous learning.\n\nWe believe that our employees are the foundation of our success. That's why we're committed to creating an environment where hard work is recognized, growth is encouraged, and every team member has the opportunity to make a meaningful impact.\n\nIf you're dependable, compassionate, and passionate about helping both pets and the people who love them, we'd love to welcome you to the Veterinaire Pet Care team.

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job Description Packaging Print Estimator / Inside Sales Keepsake Products USA – Carlstadt, NJ Keepsake Products USA is seeking an Estimator / Inside Sales professional to join our custom packaging team. We specialize in short-run custom packaging, including rigid gift boxes, corrugated packaging, presentation boxes, inserts, and specialty packaging. Our customers are primarily promotional products distributors who often rely on us to help determine the best way to design, size, decorate, and produce their packaging. This is a hands-on estimating role with direct customer interaction. The right candidate will combine strong estimating skills with the ability to help customers develop practical packaging solutions. Responsibilities • Prepare estimates and quotations for rigid boxes, corrugated packaging, inserts, printed components, and related products., • Review customer specifications, artwork, product dimensions, quantities, and project requirements., • Determine appropriate materials, manufacturing methods, printing processes, finishing, and outside services., • Calculate material, labor, machine time, waste, outsourced costs, and other production costs., • Work directly with customers to clarify specifications and recommend appropriate packaging solutions., • Help determine box sizes, insert styles, substrates, printing methods, and decorative finishes., • Provide alternative constructions or pricing options when needed to meet customer budgets., • Follow up on quotations and help move projects from estimating into production., • Work closely with customer service, structural design, prepress, purchasing, and production., • Identify potential manufacturing issues before jobs reach production. Qualifications Commercial print estimating experience is highly desirable. Candidates with experience estimating commercial printing, wide format, folding cartons, corrugated packaging, displays, or other manufactured print products should transition well into this position. A strong print estimator already understands many of the fundamentals required for Keepsake estimating, including: • Paper and substrate utilization, • Printing and finishing processes, • Setup and makeready costs, • Labor and machine-hour calculations, • Die cutting, mounting, laminating, and finishing, • Waste, yield, and quantity efficiencies, • Outside vendor pricing, • Reading specifications and identifying missing information Rigid box experience is helpful but not required. We can teach the packaging-specific aspects of the position to someone with a strong print or manufacturing estimating background. The ideal candidate will also have strong math and analytical skills, attention to detail, good computer skills, and the ability to communicate confidently with customers. Why Keepsake? Keepsake is different from many packaging suppliers because we don't expect our customers to be packaging experts. Our team helps distributors determine what will work, how it should be manufactured, and how to turn an idea into a finished package. We also produce physical one-off samples on many projects so customers can approve an actual finished package before production begins. We compete on service, quality, responsiveness, manufacturing expertise, and our ability to help customers sell packaging — not simply on being the lowest-priced supplier. This position could be an excellent fit for a commercial print estimator, packaging estimator, print CSR, production coordinator, wide-format estimator, or printing salesperson with strong production knowledge who wants to move into custom packaging. \nCompany Description Premium Color Group is a well-established printing and packaging company where employees are an important part of the operation—not just a number. We offer a fast-paced, team-oriented environment with a wide variety of projects, customers, and production capabilities. Our Production Coordinators play a key role in moving jobs from order entry through production and shipping, working closely with customers, sales, estimating, and manufacturing. If you enjoy staying organized, solving problems, and seeing a project go from concept to finished product, this is a great opportunity to build a long-term career with a growing company. We offer competitive compensation, benefits, a stable work environment, and the opportunity to learn multiple areas of the printing and packaging industry. Premium Color Group is a well-established printing and packaging company where employees are an important part of the operation—not just a number. We offer a fast-paced, team-oriented environment with a wide variety of projects, customers, and production capabilities.\n\nOur Production Coordinators play a key role in moving jobs from order entry through production and shipping, working closely with customers, sales, estimating, and manufacturing. If you enjoy staying organized, solving problems, and seeing a project go from concept to finished product, this is a great opportunity to build a long-term career with a growing company.\n\nWe offer competitive compensation, benefits, a stable work environment, and the opportunity to learn multiple areas of the printing and packaging industry.

Provide customer service by calling active customers at least once per month. CSR Customer Service Representative (Print Tech XL). Previous experience in Customer Service, Sales Support or Inside Sales in a high-volume, deadline driven printing environment.

We're looking for motivated, engaged people to help make everyone's journeys better. Local route truck drivers (CDL A or B) are responsible for loading galley equipment onto a truck, driving the truck to various types of aircrafts, and unloading the equipment. Local CDL truck drivers usually drive on local public roads, outside of the airport and terminal. Compensation & competitive benefits that let you see the world: • Starting rate: $28.50/hour, • Sign-on bonus: $1,250 - paid in full after 90 days Main duties and responsibilities: • Local CDL truck drivers load equipment onto the truck., • Drive the truck to the aircraft (local airport)., • Load galleys according to customer guidelines (local airport)., • Local CDL truck drivers unload dirty equipment, and place dirty equipment and trash in designated area (local facility)., • All activities must be accomplished according to customer guidelines and while adhering to safety and sanitation regulations., • Interact with the airline representatives at the aircraft (local airport)., • Follow directions, • Work as a member of the transportation team, • Additional duties may be assigned as deemed necessary by management for the local CDL truck drivers Qualifications: • Education: High school diploma or GED is preferred, • Work experience: Up to one-year experience preferred, • Technical skills: (Certification, licenses, and registration), • Current U.S. driver's license, • CDL Class A or B is required (all local routes and airport), • Some locations may require a customs seal from local airport authority (local airport), • Language/communication skills: Local CDL truck drivers must be able to read and write to complete required forms, • Communicate effectively with supervisors and co-workers Requirements of the job: • Work assigned schedule which may vary and could include weekends and holidays (all local routes and airport), • Local CDL truck drivers work overtime when required, • Local CDL truck drivers must arrive to work on-time (local facility), • Local CDL truck drivers must comply with company policies, • Local CDL truck drivers must complete paperwork and related administrative duties Work environment: • Local CDL truck drivers will be exposed to extreme temperature changes and noise, • Majority of duties performed by local CDL truck drivers are outside in all weather conditions, • Local CDL truck drivers must be able to lift, push, pull, and move product, equipment, and supplies up to fifty (50) pounds frequently during shift, • Local CDL truck drivers regularly stand, bend, lift, and move intermittently during shifts of 8+ hours, • Local CDL truck drivers must be able to work at heights up to 25 feet or more depending upon aircraft Demonstrated values to be successful in the position: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

A CSR must at all times maintain a positive image of DCA while disseminating through, complex, and accurate information in a professional manner. A CSR must be able to actively listen, ask probing questions, and communicate in clear and understandable terms. A CSR must determine the customer's desir

Local CDL Truck Drivers unloads dirty equipment, and places dirty equipme CDL, CDL Driver, Class A, CSR, Truck Driver, Driver.

JOB SUMMARY: The Bilingual Insurance CSR / Administrative Assistant will be responsible for data entry and customer service.

About Your Future with Distribution International.Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At D

Dollar Express is the newest entrant in the dollar store segment of the retail industry.Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.Customer Service Representative you will be responsible for providing.Key priorities include greeting.At Dollar Express,

CSR – Customer Service Representative (Print Tech XL). The primary responsibility of the CSR is to efficiently complete their assigned tasks in the interest of serving the needs of Print Tech's XL customers and reaching the Company's sales and production goals and objectives.

Job DescriptionDescription: Overview Client Success Representatives 1 at VT work in a dynamic technical environment providing outstanding customer service and technical support to our clients. With frequently changing client and industry requirements, CSRs primarily engage in web-based written and verbal support, customer consulting, product training and testing. Exceptional computer aptitude and experience in collections and the accounts receivable industry are beneficial. This position requires strong communication skills, the ability to learn quickly, and an aptitude for working both independently and as part of a team. CSR responsibilities also include reviewing, editing and writing instructional materials and other technical documentation. Although rare, some business travel may be needed. Major Responsibilities • Provide outstanding customer service as measured by department metrics (GTA, NPS, annual support agreement renewal, etc.)., • Troubleshoot and resolve incidents via the telephone and email., • Thoroughly document all support incidents and resolutions., • Support ticket management and follow-up., • Provide tailored technical consultation to conform with customers’ workflow, industry standards, and legal guidelines., • Review, edit, and write instructional materials., • Test existing and new programming when required., • Document all work activities accordingly., • Provide customer training as needed., • Provide other customer consultations as needed., • Other responsibilities as assigned.Requirements: Knowledge • Customer service strategy., • Training and teaching strategies., • Learning strategies., • MS Windows environment., • MS Office Suite and Corel WordPerfect., • Continuously growing knowledge of the collections industry., • Continuously growing knowledge of VT products and services., • Apptivo CRM software or industry equivalent preferred., • Knowledge of Jira issue tracking software or industry equivalent preferred., • Knowledge of the Credit Collections industry preferred. Skills • Outstanding computer aptitude., • Self-learning skills., • Superior written and verbal communication expertise., • Critical thinking., • Troubleshooting ability., • Complex problem-solving ability., • Active listening skills., • The ability to remain calm in a high-pressure, deadline-intensive work environment. Abilities/Attributes • Fast and continuous learner., • Calm and upbeat personality., • Self-driven/motivated., • Hard worker., • Adaptable., • Flexible., • Inductive and deductive reasoning., • Tolerance for ambiguity., • Creativity., • A need for achievement., • Adherence to rules and protocols., • Team player., • Near vision.

Job Description Position Overview: As one of the Washington Metropolitan area’s fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Temporary Customer Service Center Representative (CSR) to support Port Authority Trans-Hudson (PATH) riders and staff. This is a four-month temporary assignment. The CSR serves as an initial point of contact for PATH customers, using established procedures and troubleshooting tools to provide timely, accurate, and effective assistance. About the Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center. Key Responsibilities: • Provide support via phone, email, and other channels while documenting all inquiries and resolutions., • Register various fare cards by entering data into the central database and PCPS website., • Handle lost or malfunctioning card claims, including processing replacements and updating records., • Investigate and resolve issues related to ticket vending machines and advise customers of next steps., • Process new and replacement web orders and maintain related spreadsheets., • Assist with refund and transaction investigations, providing analysis for supervisor review., • Execute product and monetary refunds through the central database and PATH website per guidelines., • Monitor and escalate incomplete or missing transactions to the Team Lead., • Advise customers on PCPS technical issues and guide appropriate actions., • Provide clear, knowledgeable guidance to help customers make informed decisions. Required Qualifications: • High School Diploma or equivalent., • At least 2 years of customer service experience, including high-volume call center support, • Proficiency in Microsoft Office, particularly Excel., • Strong written, verbal, and interpersonal communication skills, • Ability to work independently and remain professional under pressure., • Minimum of 1 year collaborating across diverse teams Preferred: • Minimum of 1 year of college (30 credit hours)., • Experience in financial services or banking. Benefits: The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave, • Professional Training & Development Reimbursement Please note, these benefits are available exclusively to full-time employees of Enlightened. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Participate in additional projects/activities to support ongoing business needs. Nature & Scope: • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Work is closely supervised Knowledge & Skills: • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job, • Ability to understand and follow procedures, work instructions, and company policies Competency: Experience: • 1 – 3 years of progressive sales experience Education/Certification: • High School diploma or GED equivalent, some colleges preferred People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: • Branch Manager / Supervisor, Customer Service Pay Range: $22-26 per hour The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary hospital. CSRs work with the entire AMC team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, compliance with AAHA Standards and other statutory requirements. Essential Duties and Responsibilities: • Acknowledge and cheerfully greet all clients and visitors in a professional and timely fashion., • Proficiently register and check-in new and returning clients and patients and appropriately providing client with and process all forms and other paperwork required for intake and discharge of animals., • Appropriately triage emergency cases and send follow-up communication., • Schedule follow-up, reschedule, and cancel patient appointments using Instinct EMR., • Handle all financial transactions and reconcile client files as needed – including auditing invoices prior to clients/patients discharging from the hospital; Reconcile the financial transactions each day – including end of day and end of month., • Offer alternative payment options to clients such as Care Credit and AMC payment plans. Terms for both options must be explained to client to ensure client is aware of all conditions and agreements., • Efficiently and appropriately communicate ongoing projects from shift to shift, co-worker to co-worker., • Appropriately assist patients in getting medications refilled., • Maintain the confidentiality, security, and physical safety of all patient medical records in addition to collecting, scanning, processing, maintaining, storing, timely retrieve, and distributing medical records., • Maintain the client services area and clinic reception area in accordance with safety and infection control guidelines., • Courteously accepting other job duties as assigned., • Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks., • Other duties as assigned. Requirements: • Must have basic knowledge of office procedures and machines., • Proficient knowledge and competency of MS Office (especially Outlook)., • Must possess excellent telephone skills and make a positive first impression on patients and visitors to the clinic., • Must have previous veterinary receptionist experience Education and/or Experience: • College degree preferred but must have High School diploma or equivalent., • Previous veterinary receptionist experience is a must! Language Skills: Ability to read, write, and comprehend instruction, short correspondence, and memos in English. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees in person, telephone, and all forms of electronic communication. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percents. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Schedules/Openings: • Sunday–Thursday, 6:00 a.m. – 2:00 p.m., • Sunday–Thursday, 9:00 a.m. – 5:00 p.m., • Sunday–Thursday, 3:00 p.m. – 11:00 p.m., • Tuesday–Saturday, 12:00 p.m. – 8:00 p.m., • Thursday–Monday, 10:00 a.m. – 6:00 p.m.Benefits Package Includes, • Competitive salary, • Generous paid time off, • 50% discount on veterinary care, • Continuing education funds with rollover options, • 403(b) matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employer Pay Range $19—$24 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services. ESSENTIAL DUTIES & RESPONSIBILITIES • Answers telephones and places calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system., • Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms., • Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters., • Receives and transmits telephone and fax messages accurately and promptly, • Greets clients, enters or updates client and pet information into the practice computer system, escorts the client to exam room., • Prepares health certificates, immunization certificates, and euthanasia certificates, • Prepares client invoices and obtains payment after services are performed., • Performs over the counter sales of specialty merchandise, exercising a technical knowledge of products sold, • Maintains a polished and professional appearance, • Performs other duties as deemed necessary PREFERRED EDUCATION & EXPERIENCE • High school diploma or equivalent, • Relevant experience with basic office functions within a busy environment, • Previous reception and veterinary industry experience are preferred but not required CERTIFICATIONS, LICENSES, REGISTRATIONS N/A COMPETENCIES Customer Service Representative Job Description 5/2017 • Strong customer service, • Tact and diplomacy, • Strong written and oral communication and comprehension skills, • Flexible work attitude and work habits, • Ability to carry out basic mathematical tasks COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word; MS PowerPoint Word Processing software. TRAVEL REQUIREMENTS No travel is expected for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. Customer Service Representative Job Description 5/2017 Job Type: Full-time Salary: $17.00 - $22.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • On-the-job training, • Paid time off, • Vision insurance Experience level: • No experience needed Shift: • Day shift, • Morning shift Weekly day range: • Monday to Friday, • Weekend availability Work setting: • In-person, • Office Ability to commute/relocate: • Verona, NJ 07044: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Edit job Open View public job page

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

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