Customer Service Consultant
18 days ago
Corpus Christi
Job Description Customer Solutions Representative (CSR) Job Duration: TEMP - thru 4/2026 (8-12weeks) Pay Rate: $18.35/hr Location: Onsite - Career Center Employment Type: Full-Time Job Summary The Customer Solutions Representative (CSR) plays a vital role in advancing our mission by connecting job seekers with meaningful workforce services. This role focuses on building strong relationships with customers, assessing career goals, and guiding individuals toward employment opportunities through Career Centers and community partnerships. The CSR supports job seekers as they transition into new positions by providing resources, referrals, and hands-on employment guidance. Essential Functions • Communicate with customers in person, by phone, and virtually to assess goals and provide employment support, • Identify job opportunities and refer qualified candidates to employers and partners, • Provide guidance on resumes, applications, interview preparation, and professional presentation, • Advise customers on local labor market trends, education, training, and workforce resources, • Build collaborative relationships with internal teams and external community partners, • Contribute to Career Center performance goals, including customer follow-up and service quality, • Identify opportunities to improve workforce services to meet labor market demands, • Familiarity with workforce development or career services is a plus, • Knowledge of local communities, labor markets, and employment resources, • Strong computer skills, including word processing and spreadsheets, • Excellent customer service, communication, and interpersonal skills, • Ability to work effectively with diverse populations and varying communication styles, • Strong problem-solving, organization, and multitasking abilities, • Detail-oriented with the ability to learn multiple systems and programs, • High school diploma or GED required, • Valid driver’s license and proof of insurance with a good driving record, • Minimum of six months of relevant experience preferred, • Bilingual in English and Spanish strongly preferredCompany DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.