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Customer Service jobs in Newark, New JerseyCreate job alertsFull-time

  • Encore Business Group inc
    Customer Service Manager
    Customer Service Manager
    8 days ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

    Easy apply
  • pro Elevations corp
    Customer service/greeter
    Customer service/greeter
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We're Hiring: Customer Service / Greeters Are you a people person with a warm smile and a helpful attitude? We're looking for a friendly, professional Customer Service / Greeter to be the welcoming face of our team! 💼 Key Responsibilities: Greet customers as they arrive with a positive and welcoming attitude Provide helpful information and direct customers as needed Assist with customer inquiries, complaints, or service issues Maintain a clean, organized, and welcoming front area Collaborate with other team members to ensure top-tier customer satisfaction ✅ What We’re Looking For: Excellent communication and interpersonal skills Friendly, approachable, and professional demeanor Ability to multitask and remain calm under pressure Previous customer service experience is a plus, but not required Reliable and punctual 🎁 We Offer: Competitive pay Flexible scheduling On-the-job training Opportunities for growth and advancement A supportive and welcoming team environment 📩 Apply today and help us make a great first impression—every time!

    Immediate start!
    No experience
    Easy apply