Chicago
Job DescriptionDescription: ReturnQueen is an innovative service dedicated to making returns hassle-free. Whether it’s fashion, electronics, or household goods, we ensure a seamless process for our customers, helping them save time and reduce the hassle associated with returning online purchases. What we’re looking for: We are seeking a Part Time (Twice a week) Driver/Processor to join our fast-growing team. As a pivotal part of our operations, you will ensure that customer returns are handled with the utmost care and efficiency. Driver Responsibilities: • Safely transport goods between customer locations and our warehouse., • Ensure timely pick-up and delivery of packages., • Maintain accurate records of pick-ups, deliveries, and vehicle maintenance., • Provide exceptional customer service during interactions., • Adhere to all traffic and company regulations., • Able to lift packages (up to 50 lbs.) and be able to get in and out of a van numerous times throughout the day with or without reasonable accommodation., • Drivers will sometimes need to walk up flights of stairs to deliver, • Divers will interact in a positive and professional manner with customers and the general public while retrieving packages from customers’ homes and commercial locations, • Use hand held device for routing information, customer delivery information., • Inspect, sort, and process returned items., • Accurately print, pack, and ship orders, • Ensure the quality and condition of items before they are returned., • Maintain accurate records of all processed returns., • Coordinate with the operations team to handle support enquiries., • Must be 21+ years of age, • Must have own transportation, • Mileage Reimbursement, • Good driving record - Motor Vehicle Record Check required, • Attention to detail., • Data entry skills, • Customer support experience(nice to have), • Must be able to lift up to 50 lbs. to chest, • Prior experience with Amazon, UPS, Fedex, • Prior experience handling high volume of pickups and deliveries, • Driver's License and Social Security Card, • or Passport Salary: From $18.00 per hour