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Job DescriptionJOIN OUR NEW RESTAURANT TEAM! CHEF-IN-TRAINING [Restaurant Team Member] $16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

Job Description About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply. Job Description: We are seeking an experienced on-site Program Manager to lead a large, complex federal IT program supporting the Federal Agency's Infrastructure & Operations (I&O) Services. This position requires both technical expertise and strong managerial capabilities to oversee enterprise IT operations, engineering projects, and multi-disciplinary contractor teams. The Program Manager will serve as the Government's primary point of contact, ensuring delivery excellence, adherence to Agency and federal standards, and continuous improvement in IT service delivery. Requirements: • U.S. Citizenship is required, • Must be able to obtain a Public Trust clearance, • Bachelor's degree in Project Management, Business Management or an IT- related field, • Minimum 12-15 years of relevant program/project management experience supporting large-scale federal IT programs, • Project Management Professional (PMP) certification or equivalent., • ITIL certification (v3 or v4)., • Strong technical knowledge of enterprise IT service delivery, operations, and engineering., • Experience with Agile development and IT service management practices., • Proven ability to manage cost, schedule, performance, and risk in a complex, multi-stakeholder environment., • Experience managing programs similar in scope and complexity, • Expertise in performance management, project controls, and resource planning., • Demonstrated success in implementing process improvements and innovation initiatives., • Provide day-to-day leadership, management, and oversight for all contractor personnel performing under the Services Task Order., • Serve as the primary liaison with the Federal Contracting Officer's Representative (COR) and Government leadership, ensuring responsive, transparent, and effective communication., • Manage program cost, schedule, performance, and quality in accordance with contract requirements, Federal policies, and industry best practices., • Oversee the execution of services across multiple Agency operational divisions, including:, • Enterprise Operations Center - 24x7x365 monitoring, alerting, and incident response., • Business Management Services - performance reporting, configuration and change management, and resource allocation., • Service Delivery - deployment, release, and pre-production environment management., • Operations Support - authentication services, directory services, account management, and network operations., • Cloud & Hosting Services - hosting solutions, data centers, and cloud service provisioning., • Product & Services Management - continuous development and optimization of managed services., • Monitor staff performance, address issues promptly, and ensure compliance with service level agreements (SLAs)., • Lead risk management, issue resolution, and escalation processes for all program activities., • Ensure smooth transitions during phase-in and phase-out periods, including staffing, onboarding, and knowledge transfer., • Drive process improvement initiatives, applying ITIL best practices and Agile methodologies. At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job. Veterans First Commitment: As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. Commitment to Diversity: NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements. Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!

Job Description About the Company We are a fast-growing leader in spatial computing, building scalable, reusable, and secure software solutions that push the boundaries of immersive and interactive technology. With deep roots in both the public and military sectors, we pride ourselves on delivering high-quality, mission-critical systems that meet the highest standards of execution, documentation, and security. About the Role As a Senior Technical Program Manager, you will take ownership of multiple complex software development programs from start to finish. This is a highly technical, hands-on leadership role where you'll guide a talented software team to deliver robust, cutting-edge solutions. You'll balance strategic vision with technical depth, ensuring projects align with organizational goals while meeting the rigorous demands of configuration control, security, and compliance. About You You are an accomplished technical leader and program manager with more than a decade of experience in software development, including substantial time in the public or military sectors. You bring both strategic oversight and hands-on technical acumen, capable of reviewing solutions, mentoring teams, and ensuring delivery against high standards. What you bring: * 10+ years in software development, with experience across the full SDLC. * Strong background in leading technical teams and managing advanced technologies. * Proven success in project management and risk management. * Familiarity with programming languages such as C++, C#, Python, Java, Go, PHP, Unity, or Unreal. * Excellent communication and stakeholder engagement skills. * US citizenship (required). * Bachelor's degree in a technical field (computer science, engineering, or similar). Bonus points for: * Advanced degree in a technical field. * PMP certification. * Experience with government software security requirements (e.g., NIST, CMMC, CISA). What We Value * A collaborative, hands-on approach to leadership. * Dedication to high standards of execution, documentation, and security. * Passion for advancing cutting-edge technology in a fast-moving environment. * The ability to inspire and mentor others while driving meaningful innovation.

Job Description The Project Manager develops, coordinates, implements, and manages all activities necessary to construct the project safely, within schedule and budget, and to the quality specified. The Project Manager is accountable for directing project teams, providing general administrative and technical leadership for the project, scheduling and facilitating project meetings, maintaining all project records and monitoring correspondence, as well as supervising the close out of a project. The Project Manager works in partnership with the Site Superintendent and/or a Senior Project Manager to lead the construction project and reports to either a Senior Project Manager or Project Executive. Requirements Estimating: • Participate in preconstruction activities, including meetings, subcontractor pricing, and scope of work preparation when necessary, • Review drawings, prepare RFIs, and develop cost-effective solutions, • Collaborate with the Estimating team to develop project budgets, • Analyze subcontractor estimates, jurisdictional approval costs, and prepare soft cost budgets, • Schedule the purchase and delivery of all project related materials, and long lead subcontract items, • Review of plans and specifications, schedule and budget and award commitments to subcontractors, • Oversee the setup of the project in Procore including entering the budget, submittal log, commitments, etc., • Organize necessary resources, including people, materials, equipment, tools, and time to meet established deadlines and achieve desired results., • Regularly monitor project progress for adherence to schedule using metrics such as resource utilization compared to percent complete, • Monitor project scope for changes affecting budget and/or schedule making corrections and adjustments as required to maintain the project schedule, • Participate in Superintendent progress meetings and lead Subcontractor progress meetings, • Organize and lead OAC meetings with the project team and stakeholders, • Prepare monthly owner billings and review and approve subcontractor billings, • Keep client fully informed of progress on the project and of any significant technical problems/solutions and their effect on design and/or costs, • Understand stakeholder pain points and motivators, and what they need from the general contractor to complete their tasks, • Conduct weekly/bi-weekly progress meetings with the internal project team, Owner, Architect, Engineers and other stakeholders Benefits

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Calling All Passionate Individuals: Become an Early Childhood Infant Teacher! Are you eager to make a difference in the lives of young children? Do you have a natural passion for nurturing and a love of learning? Primrose School wants YOU to join our team as an Early Childhood Infant Teacher- no nights, no weekends! Position: Daycare Infant Teacher As an Infant Teacher, you'll embark on an exciting journey of discovery alongside our little learners. You'll build trusted relationships with families as you provide nurturing care and help infants develop their foundation. Our exclusive digital learning platform provides everything you need to create joyful learning experiences for the babies in your care. Welcome to... The Beginning of Something Big! At Primrose School youll find: • Exclusive and time-tested Balanced Learning curriculum, delivered in a digital platform for easier delivery and mastery, • Competitive pay and benefits, • A joyful and welcoming childcare environment, • An on-site school leadership team invested in your growth, • Engaged, caring franchise owners, • High-quality facilities focused on health and safetyResponsibilities, • Create a nurturing and stimulating classroom environment for infants, • Implement age-appropriate lesson plans that are created for you, • Ensure a safe and clean learning space, • Communicate effectively with children, parents, and staff to foster a supportive community, • Participate in ongoing professional development to enhance teaching skills and knowledge, • Support childrens individual learning needs and encourage their social and emotional growthQualifications, • Strong communication skills, • Passion for nurturing and educating young children, • Experience in early childhood education and preschool settings preferredAt Primrose School of Ashburn at Broadlands, we believe that who children are is just as important as who they become. If youre looking for more than a daycare and you're passionate about providing the highest quality education and care to help children develop and learn during their first five years, consider a career with us! Salary Range: Shift Schedule: Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! MLBC

Job DescriptionCompany Overview At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent. Joining Akina means stepping into an environment where clear communication, pragmatic decision-making, and accountability are at the forefront. We are committed to empowering our team members and fostering a culture of growth and support. If you are driven by a passion for making a meaningful impact and seek a vibrant, compassionate workplace, we invite you to discover the opportunities awaiting you at Akina Pharmacy. Together, let's build a healthier, happier community. Position Summary The Dispensing Pharmacist is a vital member of the Akina Pharmacy team, responsible for ensuring the accurate verification, and dispensing of compounded medications. This role requires a detail-oriented, highly organized pharmacist who can work efficiently in a fast-paced environment while upholding the highest quality and safety standards. In this role, you will oversee prescription accuracy, verify compounded medications, and collaborate with pharmacy technicians to ensure timely order fulfillment. You will also assist in maintaining compliance with internal Standard Operating Procedures (SOPs) and quality control processes. Success in this position is driven by a commitment to Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you are a pharmacist who thrives on precision, meeting metrics, enjoys working collaboratively, and takes pride in delivering exceptional patient care, this position offers a rewarding opportunity to contribute to the success of Akina Pharmacy. You will love it here if you are motivated by Akina’s Core Identity Values: • Excellence Always, • Go-Getter’s Unite, • Compassion For All, • Called To Serve You will have success here if you value clear processes and feel qualified to do the following: • Prescription Verification and Accuracy, • Review and verify compounded medications to ensure accuracy, compliance with prescriptions, and adherence to company quality standards before dispensing., • Meeting Turnaround Time Metrics for Product Fulfillment, • Ensure medications are dispensed and prepared within established turnaround time goals to maintain efficiency, meet patient needs, and support the pharmacy’s commitment to timely service., • Medication Dispensing and Fulfillment, • Oversee the dispensing process, ensuring compounded medications are properly labeled, packaged, and prepared for patient delivery in a timely manner., • Compliance and Quality Assurance, • Adhere to all internal SOPs and regulatory guidelines for pharmacy operations, including documentation, quality control, and beyond-use date verification., • Collaboration and Workflow Efficiency Our company runs on EOS purely. That means as a member of this team, you will have a leader who: • Gives clear directions and expectations, • Makes sure you have the necessary tools, • Delegates appropriately, • Has effective meetings, • Meets one-on-one with you quarterly or more, if needed, • Pharmacist Licensure: Active and unrestricted pharmacist license (PharmD preferred)., • Operational Expertise in Pharmacy Dispensing: Strong understanding of pharmacy operations, including workflow optimization, quality control, and turn-around time metrics in a dispensing environment., • Attention to Detail: Proven ability to ensure accuracy in prescription verification and medication dispensing., • Technology Proficiency: Comfortable using pharmacy management systems and software for order verification, documentation, and workflow management., • Workflow and Time Management: Ability to work efficiently in a fast-paced environment while maintaining precision and quality standards., • Process Improvement Mindset: Experience in identifying inefficiencies, implementing process improvements, and driving continuous improvement initiatives to enhance operational outcomes., • Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family., • Paid time off (vacation and sick time): Take advantage of generous paid time off to recharge, focus on personal priorities, and maintain a healthy work-life balance., • Paid Holidays (8 scheduled): Enjoy eight scheduled paid holidays to celebrate and spend quality time with loved ones., • 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%. P10XZ5MSRZ

Job DescriptionSitemetric seeks a bar-raising Access Control Officer I to help keep our customers’ construction projects safe, secure, and on time. You will oversee critical aspects of customer projects including registering and badging all construction personnel, enforcing badging compliance at gates, documenting site visitors and deliveries, and managing parking logistics.We are looking for an Access Control Officer I who takes pride in serving a critical role in construction and shows up each day with a positive attitude and desire to have impact with a market-leading business. If you are a self-starting, service- and detail-minded team player who wants to be part of a fast-growing, innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric.About SitemetricAt Sitemetric, we turn technology into services that transform how the world is built.This enables our customers to lead the change in critical areas of construction operations: workforce, safety, security, reporting, communications, logistics, and more.We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.About the Role As Access Control Officer I you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible for worker registration and badging; ensuring the credentials of all workers entering the site; management of parking, visitors, and deliveries; and documentation and other support related to those areas, tech troubleshooting, and other responsibilities as needed.Overall, the role demands constant professionalism, detail orientation, a proactive approach, and a willingness to jump in to regularly go beyond your responsibilities to ensure the best-possible customer experience, with focus on maximizing the safety, security, and overall success of their construction sites. Key ResponsibilitiesThis position works directly with senior leadership and across the entire organization. This position requires in-person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required. Core responsibilities include: • Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who enters and leaves the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements., • Badging Compliance: Ensure that all personnel entering the site have their badges and are properly scanned in to verify their identity and maintain accurate worker headcount records for customers., • Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas., • Visitor & Delivery Management: Document all visitors entering and leaving the site and receive all deliveries, creating written documentation of the same for the customer., • Customer & Worker Support: Provide support in all areas of access control including worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management., • Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers for one-time and ongoing access control needs.Qualifications, • 2+ years of high-intensity customer service experience requiring maintenance of professionalism while dealing with ongoing pressure and complexity starting early in the day and often extending into later hours—such as in healthcare, hospitality, fast-food/quick-serve, military, and other fields, • Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues, • Detail orientation and ability to prioritize tasks and responsibilities in dynamic work environment, • Current VALID Driver's License required, • This position requires a background check and drug screenPREFERRED, • 1+ years of on-the-ground construction or industrial experience, • Active pursuit of education through college or trade school, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside assigned responsibilities, • Proactive approach to taking on more responsibility to serve the customer and Sitemetric team members Perks & Benefits As part of the Sitemetric team, you'll receive:, • Competitive hourly pay based on experience and qualifications, • Weekly payroll, • Health, dental and vision insurance for full time employees, • 401(k) eligibility, • Accrued paid sick leave for all employees, even part time employees, • Paid vacation, accruing at 40 hours per year, for full time employees, • Opportunities for career growth and professional development, • Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of three (3) consecutive calendar months of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes., • Supportive team culture that values clarity, reliability, and high performance, • Access to the right tools, technology, and support to do your best work Additional InformationOur compensation reflects the cost of labor across several US geographic markets. The base pay for this ranges from $18.00 to $20.00 per hour. Pay is based on a number of factors including market location and jobsite upon which work is being performed, and may vary depending on job-related knowledge, skills, credentials, and experience. How to ApplyInterested individuals should apply on Sitemetric.com/careers. Sitemetric accepts applications on an ongoing basis.Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 12:00pm - 7:00pm

Job Description Chesapeake Contracting Group, an award winning commercial general contractor established in 1979, is seeking Construction Interns who are looking for an opportunity to gain hands-on experience in the construction industry. This internship provides a unique opportunity for individuals who wish to gain practical skills and build on their academic foundations. As an Intern at Chesapeake, you will have the chance to work on complex projects, across diversified market sectors throughout Maryland, Virginia, and North Carolina. Whether your role is in the field or office, our dedicated team of associates will provide you with guidance and mentorship to help you learn and grow, while also contributing to our goal of consistently delivering impactful construction to our clients. This position can be located in any of our four locations - Owings Mills, MD; Annapolis, MD; Herndon, VA OR Raleigh, NC • Assist the project manager in daily tasks related to planning, budgeting, and execution of construction plans, • Participate in on-site walkthroughs, observing and tracking construction progress, • Help identify and report any safety or quality concerns related to the project, • Engage in hands-on construction tasks alongside skilled laborers, to learn and understand the processes and techniques, • Coordinate with various departments to ensure timely delivery of required materials and equipment, • Assist in handling change orders and project documents, such as RFIs and submittals, • Enrolled and pursuing a degree in Construction Management, Engineering, or related field, • Excellent verbal and written communication skills, • Proficient in Microsoft Office Suite, AutoCAD, and other project management software, • Ability to work independently and in a team setting, • Possess attention to detail and high degree of accuracy, • Willingness to be adaptable and flexible as the project demands change

Job DescriptionSalary: A3 Technology, Inc. is seeking a highly experienced and results-driven Network Program Manager (PM) to oversee the successful delivery of a complex network and IT infrastructure support program for U.S. Customs and Border Protection (CBP). The Program Manager will provide strategic and operational leadership for all task order activities, ensuring high-quality performance, cost control, and customer satisfaction throughout the period of performance. This role requires a dynamic leader capable of managing large, geographically distributed teams supporting mission-critical systems and services. The Network Program Manager serves as the primary point of contact (POC) with the Contracting Officers Representative (COR) and is responsible for ensuring all contractual and technical requirements are met or exceeded. Key Responsibilities: • Provide overall program leadership, direction, and accountability for the execution of all task order requirements, deliverables, and milestones., • Serve as the Contractors primary liaison with the COR, Government stakeholders, and other key partners to ensure effective communication and coordination across all project elements., • Plan, organize, and manage contract operations involving multiple, interrelated network and IT projects, ensuring alignment with CBPs mission, objectives, and technical standards., • Manage and mentor teams of contract support personnel across multiple locations, ensuring optimal resource allocation, performance tracking, and professional development., • Maintain and manage client relationships at senior levels within CBP and other Federal entities, ensuring responsiveness and exceptional customer satisfaction., • Lead program reviews, technical and financial reporting, and performance evaluations in accordance with CBP and corporate standards., • Develop and enforce Quality Management Plans (QMPs) to ensure all deliverables meet CBPs quality, performance, and compliance requirements., • Oversee adherence to all schedules, costs, and technical specifications; identify and mitigate program risks; and maintain project baselines., • Implement and maintain program governance, including configuration management, change control, and issue escalation processes., • Ensure compliance with applicable Federal IT security standards, acquisition regulations, and agency policies., • Coordinate with engineering, cybersecurity, and network operations teams to ensure effective delivery of services across all functional areas., • Represent the company at program management reviews, technical interchange meetings, and executive-level briefings. Minimum Qualifications: • Bachelors degree in Management Information Systems, Computer Science, Engineering, IT, Networking, Telecommunications, or a related technical discipline., • Minimum of ten (10) years of progressive experience managing large-scale Federal network and IT operations programs involving complex, interrelated projects., • Demonstrated experience managing multi-site contract teams supporting mission-critical systems and services for a large Federal agency., • Proven success in cost, schedule, and performance management across multi-year task orders or indefinite delivery contracts., • Excellent written and verbal communication skills, with the ability to interface effectively with senior government officials and stakeholders., • U.S. Citizenship required (for access to CBP systems and facilities). Highly Desired Qualifications: • Professional Certifications:, • Project Management Professional (PMP), • Information Technology Infrastructure Library (ITIL v3 or higher), • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), • Demonstrated knowledge of Federal acquisition processes, IT compliance frameworks (e.g., FISMA, NIST 800-53, TIC 3.0), and network security best practices., • Prior experience supporting Department of Homeland Security (DHS) or CBP programs is highly preferred., • Experience with network modernization, cloud migration, or enterprise infrastructure transformation initiatives. Additionally, US Citizenship or documented proof of eligibility to work in the US is a must. Upon receiving a conditional offer of employment, candidates will undergo a Government investigation and must meet eligibility requirements for Government clearance. Verification of past employment, education and references is also required. It is imperative that candidates be either a US citizen or a current green card holder with the last 3 consecutive years as a resident of the US. The salary range for positions is $50,000 to $175,000. This range is provided as a general guideline and should not be interpreted as a guarantee of compensation. Actual salary offers will be determined based on a variety of factors, including but not limited to the specific responsibilities of the position, the candidates education, experience, location, knowledge, skills, and abilities. In addition, compensation may be influenced by applicable Federal Government contract labor categories and established contract wage rates. At A3 Technology, Inc., we take pride in being an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. We're committed to considering all qualified candidates for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, protected veteran status, disability, national origin, genetic information or any other protected status.

Job DescriptionSalary: Job Purpose/Summary The Incident & Service Support Agent is a mission-critical member of our 24/7/365 operations center, responsible for front-line emergency monitoring, non-emergency issue management, and product-level support. This position combines real-time response responsibilities with technical support and product validation, forming the backbone of customer engagement and system reliability. Duties and Responsibilities Primary Role: Emergency & Non-Emergency Issue Management Monitor and respond to 360 Aware SOS alerts, providing immediate triage and executing workflow procedures for emergency events. Handle non-emergency issue management in alignment with customer service level agreements. Track, document, and communicate incident status in real time across internal systems and stakeholders. Secondary Role: 24/7/365 Product Support Operate as a Level 1 support agent through Jira-based customer service desks. Triage and document bugs, user-reported issues, and technical irregularities. Provide basic technical support and troubleshooting guidance. Perform product validation testing based on field reports and system performance. Support Jira data QA to ensure clarity and accuracy. Tertiary Role: Product Demonstration Support Assist with live product demonstrations, ensuring operational readiness and smooth delivery. Support demonstration logistics and system performance monitoring. Other duties as assigned. Qualifications High School Diploma Background Check Required Security Clearance Eligible Flexible availability to support 24/7/365 operations, including twelve-hour shift rotations. Preferred Candidate: Prior experience in public safety communications, emergency response, watch desk, and fusion center highly desirable. Military veterans and public safety professionals are strongly encouraged to apply. Working conditions Should be willing to work in a variety of settings as needed, including overnights, weekends, and holidays. Estimated travel: 0% Physical requirements Prolonged periods of remaining in a stationary position at a desk and working on a computer. Direct reports None