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Job Description About the Role: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Minimum Qualifications: * Previous Repair certification with Apple and HP a plus * Technical authorization with CompTIA "A+" Certification a plus * Requires a technical background with at least 2 years of professional experience * Able to multitask and prioritize multiple projects * Good interpersonal and organizational skills are a must * Must be dependable and able to meet deadlines consistently * Should have the ability to work under pressure and be flexible to adapt to a changing environment * Troubleshooting and problem solving experience is preferred * Must possess excellent communication skills * General knowledge of Microsoft Office and Google Apps is a plus * Experience with a service ticketing database, IE: HPSM, ServiceNow is a plus. * Knowledge in one or more operating systems such as Mac OS or Windows 11. * Reliable means of commuting to and from work is mandatory. Responsibilities: * Face to Face support regarding MacOS and Windows, software, configuration and hardware issues. * Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware. * Imaging, pre-configuration, re-certification, data migrations and application installation for MacOS and Windows systems. * Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. * Confer with and provide feedback to management to assist development of service quality assurance processes and procedures. * Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. * Execute the delivery of services per Service Level Agreements to customers * Expected to populate the Knowledge Base frequently and document resolutions * Clearly document workarounds, and frequently asked questions for problems and service requests * Work independently and report progress to your supervising manager * Other duties and responsibilities may be assigned Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware. Skills: As an L2 Service Technician, you will use your technical expertise and customer service skills on a daily basis. You will need to have a strong understanding of computer hardware troubleshooting techniques to resolve technical issues. Additionally, you will need to have excellent communication skills to effectively communicate with clients and other technical teams. Your ability to work independently and in a team environment will be critical to your success in this role. Preferred qualifications such as experience with hardware diagnostic tools, manufacturer hardware certifications, and IT service management frameworks will also be beneficial in this role.

This is an onsite support opportunity for an independent, proactive technician who excels in troubleshooting, communication, and customer support. Insight Global is seeking an experienced Desktop Support Technician (Level 2) to join our client's healthcare IT consulting team in San Francisco. Applic

The Desktop Support Specialist will perform Help Desk duties for the specified office, as well as assist with the support of other Cornerstone offices as needed. The Desktop Support Specialist will be the first point of contact for IT support in their office. To promptly, completely, and accurately

Technical Support: Serve as the initial point of contact for end user support, ensuring timely issue resolution and providing end-to-end support. MDM/Endpoint Administration: Proficiency in supporting Windows and iOS endpoints using Microsoft Intune and Jamf Pro.

Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Excellent proven track record supporting clients in a financial environment. Provide swift and professional deskside IT support.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g

The Digital Workplace Team, part of the Grid Platforms & Network organization, delivers the technologies and support that power a best-in-class Digital Employee Experience enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drives productivi

Maintain the integrity and performance of all ServiceNow instances through day-to-day support, maintenance and administration of all ServiceNow instances: Sandbox, Development, Test and Production. Create and cooperatively work Incident tickets with ServiceNow support, escalating as appropriate.

In just one year, we've scaled to support tens of thousands of clinicians across more than a million patient visits. Technical Customer Support Specialist. Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone).

This role requires strong expertise in Teradata and ETL/ELT processes and involves close collaboration with database developers, system administrators, and business analysts to support enterprise data needs. The role supports capacity planning and system scaling by forecasting storage and compute ne

You will serve as an IT Cybersecurity Specialist (DATAMGT) and be responsible for the administration of IT systems; oversees the administration of databases, performs system analysis and management, and contracting officer representative in support of the CEU mission. Serving as Contracting Officers

You will assist clients with their support requests and will be responsible for seeing the issue through to resolution or coordinating the resources necessary to achieve that goal. You will diagnose and resolve desktop, software, and network problems related to functionality, connectivity, managemen

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services. Perks of the role may include competitive weekly pay, flexib

Deliver an exceptional customer experience through proactive communication and responsive operational support. Support the growth of our Supply Chain Management and NVOCC programs through high-quality service delivery and collaboration. Customer & Stakeholder Support.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch

A government contracting firm in San Francisco is seeking an IT Subject Matter Expert to provide technical expertise in application and systems software.The candidate should have at least 5 years of experience in OBIEE and Oracle related technologies.This role offers a competitive salary range refle

Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Technical support experience, with strong customer service skills. As a Technical Support Specialist, y

At least 5 years of these years of experience must be in litigation support applications and application software, e. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization’s network systems. Here at CGS, we offer an environment in whi

SoFi is seeking a Staff IT Support Specialist, Jira Administrator to join our IT Operations team.

As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical exp

This role involves managing financial systems, driving operational excellence, and supporting the finance team.

A hospitality company located in San Francisco is seeking a Senior IT System Administrator to manage IT infrastructure, including Microsoft Active Directory and Office 365.This position requires over 10 years of experience in system administration, strong technical skills, and the ability to collabo

An innovative tech company located in New York is seeking an IT Support Engineer to join their fast-paced IT Operations team. The ideal candidate will have 5-7 years of IT support experience and strong troubleshooting skills, focused on enhancing employee experience through effective tech solutions.

A prestigious academic institution is seeking a Linux Systems Administrator to manage Linux systems and servers, ensuring optimal performance and security.The role requires at least 5 years of experience and involves system backups, user management, and implementing security policies.Flexibility in

A leading IT solutions provider based in San Francisco is seeking a skilled IT Support Specialist to provide professional deskside support. The role involves troubleshooting desktops and mobile devices while ensuring excellent customer service.

This role involves providing on-site technical support, resolving issues with audio-visual technology, and ensuring customer satisfaction in an IT environment.

Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Technical support experience, with strong customer service skills. As a Technical Support Specialist, y

This role leads Tier 3 troubleshooting, implements system changes, supports automation, and works closely with the Senior IT Manager on strategic improvements.

As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical exp

A technical solutions provider in San Francisco seeks a Technical Support Specialist to assist customers with technical inquiries. Ideal candidates have a Bachelor's degree in IT or Computer Science, strong technical support experience, and excellent customer service skills. Join us to ensure seamle

The Digital Workplace Team, part of the Grid Platforms & Network organization, delivers the technologies and support that power a best-in-class Digital Employee Experience enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drives productivity.

You will also provide technical leadership, handle system configurations, software updates, issue resolution, and customer support while working closely with internal teams and clients.