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Job DescriptionJob Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities • Microsoft Azure and Office 365 Administration, • Provide remote technical support to customers calling for various technical issues., • Provide on-site technical support to customers as needed., • Must have flexible after-hours availability for implementation and deployment tasks., • Windows Server and Desktop OS (all versions), • Familiarity with public cloud technologies (Microsoft Azure and 365 is a must), • Familiarity with MacOS and Linux operating systems., • Common Desktop Applications (Office, etc.), • Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.), • Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ), • Virtualization Technologies (VMware vSphere and Hyper-V), • Basic Scripting knowledge (PowerShell, Bash, Python), • Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell), • Must live in the Austin, TX metro or surrounding area., • Participate in after hours support rotation., • Must pass background screening., • Must be able to lift 20 lbs., • Ability to work in a team and communicate effectively. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits • 75% to 100% work-from-home options if based in Austin, TX, • Flexible Paid Time Off, • Medical/Dental/Vision Insurance available, • Life and AD&D Insurance

Job Description The Stradiant Story At Stradiant, we thrive on connecting technology and business for our clients. We are seeking a Service Support Technician to join our growing team. We help small businesses manage their cyber security risk and provide them with the best technology and systems to help them grow. Our company is financially strong. We are committed to our clients, our team and to the growth of our business. Stradiant was founded in 2007 to help small businesses in Austin, Round Rock, Cedar Park and throughout Central Texas get the most out of their business technology. Over the years weve helped numerous organizations relieve their technology worries so they can concentrate on growing their businesses and realizing their goals. We are seeking a Service Support Technician because our business is growing. We have a managed service business model which means more than seventy percent of our work involves supporting clients that have long-term contracts with our company. Our business is different from the break/fix business model because we can be proactive and plan our work. While we do have emergencies from time to time, you will be able to enjoy your time off. Service Support Technician We are looking for a responsible Service Support Technician to help support our technical team in a timely and professional manner. Our successful candidate will be mainly responsible for monitoring, supporting, and optimizing our clients workstations, printers, VoIP phones and other network devices. We are looking for someone who can solve most workstation issues independently. The ideal candidate will be the escalation point for Tier 1 issues and will work with help desk staff and end users directly to help resolve system & user experience issues. The ideal candidate will be comfortable researching issues before escalating so they bring both the issue and proposed solution for review. In this position, you will be the main technical point of contact for many of our clients. You will have a direct impact on clients satisfaction with our service. You will be a key player on our team. Because of this responsibility, we require excellent written and verbal communication skills. You will be required to update our PSA tickets in a timely manner. You will have access to top-notch system management and documentation tools, and we expect you to master those tools. You will also be required to work with our entire team, including executive management, administration and finance, and the complete technical team. Having prior experience working for a managed service provider using RMM and PSA software is a plus. Responsibilities • Joining our team means committing to our values:, • Be flexible and understand in a small dynamic business, we embrace change., • Treat every client and every member of our team with respect and dignity., • Resolve clients' technical issues and ensure their IT infrastructure operates smoothly.In your client support role, you will be responsible for:, • Tier 1 and Tier 2 support tickets., • Following our ticketing system and the methods we use to open support tickets, work the issue, update the ticket, and closing the ticket in a timely manner., • Logging your time per ticket per our standards., • Attending our work status and communication meetings where we review ticket status and prioritize our work by day, week, and client., • Performing technical tasks, including:, • Providing first-line technical support to clients via phone, email, or ticketing system., • Diagnosing and troubleshooting hardware, software, and network-related issues in a timely and efficient manner., • Escalating complex problems to higher-level support teams, ensuring that all relevant information is documented., • Documenting and tracking client issues and resolutions using a ticketing system, ensuring accurate and up-to-date records., • Performing basic system administration tasks, such as creating user accounts, resetting passwords, and managing access permissions., • Installing, configuring, and updating software applications and operating systems on client devices., • Assisting clients with setting up and troubleshooting network connectivity, including wired and wireless connections., • Educating clients on basic IT procedures and best practices to improve their technical skills and prevent future issues., • Collaborating with team members and actively participating in knowledge-sharing activities to enhance the collective expertise of the support team., • Keeping up to date with the latest technologies and industry trends to provide effective and efficient support to clients., • Managing client data backups., • Troubleshooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues., • Solving Office 365 issues including password resets, new user creation, license assignment, software installs and other issues., • Supporting other technical assignments as required for client projects and implementations., • Performing documentation tasks, including:, • Using ITGlue, MyGlue and other documentation tools to keep client information current and accurate., • Working with our supporting vendors (both software and hardware) to escalate and resolve issues., • Supporting our end user help desk team as necessary when tickets are escalated to you., • Training client team members as required (for onboarding or other situations)., • Growing your skill set by participating in our company sponsored education and external certification programs. We require the following for our Service Support Technician: • High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus., • A minimum of 2 years of recent experience in a desktop support role., • Good knowledge of desktop and laptop support., • Excellent written and verbal English communication skills., • Excellent customer service skills and a positive attitude when dealing with clients., • Possess analytical, organizational and troubleshooting/problem solving skills., • Ability to confidently and competently complete tasks with deadlines., • Ability to work under pressure in a fast-paced environment and manage multiple tasks simultaneously., • Ability to work and be available during 8 AM-5 PM shift., • Availability to work after hours and weekends (infrequent & compensated)., • Strong knowledge of Microsoft Windows operating systems (Windows 10 & 11, Windows Server), Microsoft Office Suite, and common business applications., • Basic networking skills (VLANs, DHCP, DNS, TCP/IP)., • Understanding of hardware components and peripherals (desktops, laptops, printers, etc.)., • Understanding of domains, user profiles and how they work., • Understanding of Office 365/Azure., • Knowledge of VoIP., • Escalations Resolved., • Customer Satisfaction Rating., • Quantity & quality of improvements / recommendations suggested.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description: 9 month Contract role Intermediate IT Support Technician – 4 years of IT Support including Hardware required. Monday through Friday – 8 am to 5 pm – South Central Austin location Benefits offered through Yoh Services Contract role - PTO, holiday and vacation time not included as a contractor $28.50 per hour This is a W2 role and no C2C recruiters please. We do not work with outside staffing agencies. Start date 12/1/25 General Overview: Provides second- and third-tier technical computer support, including configuration, installation, and troubleshooting of computer hardware and software. Supports IT users for all aspects of end-user computing and desktop-based software. Provides audio/visual support and operations at board functions, community events, customer meetings, and town hall meetings. Participates in testing and evaluation of new hardware and software. Supports a mobile workforce, documents solutions to problems, and develops end-user guidelines. Works independently with moderate guidance from supervisors or senior colleagues. Key Responsibilities • Perform intermediate computer hardware, software, and peripheral setups, installations, and configurations (e.g., monitors, keyboards, scanners, disk drives)., • Diagnose issues, perform preventive maintenance, and troubleshoot networking problems., • Provide desktop imaging and system updates., • Install, configure, maintain, and support printers and audio/visual equipment., • Deliver technical support for audio/visual operations during board meetings, committee meetings, and other executive-level events., • Coordinate audio/visual presentations for meetings and events., • Respond to incidents related to computer operations and apply troubleshooting principles to resolve hardware, software, and user issues., • Update problem tracking systems and communicate status to supervisors and users via email, voicemail, or in person., • Troubleshoot connectivity issues, including LAN, Wi-Fi, Bluetooth, air-cards, VPN, and serial communications., • Perform hardware asset inventory control procedures., • Collaborate with senior technicians to resolve complex computer and network connectivity problems., • Consult on hardware and software selection to meet business requirements and assist in asset maintenance., • Serve as a technical resource on project teams., • Travel independently or with a small crew to various locations (e.g., substations, power plants, water systems, meeting facilities) as scheduled.We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Certification and training opportunities Estimated Min Rate: $19.95 Estimated Max Rate: $28.50 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job DescriptionJob Summary Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments Essential Duties and Responsibilities • Microsoft Azure and Office 365 Administration., • Provide remote technical support to customers calling for various technical issues., • Provide on-site technical support to customers as needed., • Must have flexible after-hours availability for implementation and deployment tasks., • Microsoft Exchange and Office 365 deployment and migration experience., • Windows Server and Desktop OS (all versions), • Familiarity with MacOS and Linux operating systems., • Common Desktop Applications (Office, etc.), • Familiarity with VOIP solutions, such as Ring Central, • Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) · Experience supporting Microsoft Exchange and Microsoft SQL (all versions), • Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery), • Virtualization Technologies (VMware vSphere and Hyper-V), • Basic Scripting knowledge (PowerShell, Bash, Python), • Standard Networking (Routing, Switching, Firewalls. Specifically: Meraki, Sonicwall, Cisco, and Dell), • Participate in after-hours support escalation rotation., • Must pass background screening., • Must be able to lift 20 lbs., • Ability to work in a team and communicate effectively. Certifications: Preference is given to well certified individuals. Experience: 5+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications Benefits • 75% to 100% work-from-home options, • Flexible Paid Time Off, • Medical/Dental/Vision Insurance available, • Life and AD&D Insurance

Job DescriptionCompany Description Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and physical infrastructure for our organization. This role encompasses a broad range of IT functions, including on-premises and cloud-based systems. The ideal candidate must be self-directed, a fast learner, and comfortable working in a fast-paced team. They should be flexible enough to work on modern systems or legacy components to understand all the pieces that should align correctly to support a large enterprise development team. The qualified candidate should be able to provide support 24/7 and rotate weekends on-call with current team in Austin, TX. Job Responsibilities: Server and Network Management: • Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN networks and software backup applications., • Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures., • Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals., • Manage physical to virtual workstations as needed, • Plan, forecast, and implement new system hardware infrastructure, including the phasing out of legacy systems and components., • Plan, test, and implement upgrades to Unix, Windows, and MySQL databases., • Plan, test, and implement upgrades of software fix packs to desktop and server OS, including creating a project plan, coordinating meetings, and managing resources., • Support annual desktop and system audits., • User Support and Training:, • Provide occasional 24/7 support and participate in a rotating weekend on-call schedule with the team., • Provision and de-provision users for tool access, including managing user access to project server resources., • Write and maintain training, installation, and process documentation for users as needed., • Collaborate with various teams to support both modern systems and legacy components, ensuring cohesive operations across all IT systems., • Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements., • Create and manage CRQs in Remedy for issues or infrastructure support., • Maintain management of internal project wikis and email distribution lists., • Development Tool Support:, • Provide management of binaries for IDEs and associated components for Git development., • Support Git development software tools and resolve related issues., • Troubleshoot and resolve issues with HP and UFT applications and user support., • Conduct inventory assessments for servers, desktops, laptops, workstations, and network appliances., • Strong experience in managing virtual and physical server environments, including Linux and Windows server environments, network protocols, and backup applications., • Performs system backups and recovery. Maintains data files and monitors system configurations to ensure data integrity., • Self-motivated, fast learner, and adaptable to a fast-paced team environment., • Ability to work effectively with both modern and legacy systems to support a large enterprise development team., • Familiarity with Git and development tools., • Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues., • Experience with inventory management, root cause analysis, and troubleshooting software tools.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description ABOUT TAB: Travis Association for the Blind/Austin Lighthouse (TAB) a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door. Today, Travis Association for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans. Our Core Values guide us in everything we do: LIGHT: Leadership, Integrity, Growth & Innovation, Heart, and Teamwork. TAB offers a variety of benefits to include: 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more. Job Summary: The Low Vision Specialist position at the Travis Association for the Blind encompasses a range of responsibilities and duties aimed at providing training and support to blind and visually impaired individuals. The candidate will play a crucial role in assisting employees of the organization with hardware assessments, configuring assistive technology devices, and ensuring accessibility throughout different areas of the organization. Additionally, the candidate will deliver high-quality assistive technology services to customers referred by the Texas Workforce Commission-Department of Vocational Rehabilitation. The candidate will conduct assistive technology equipment evaluations and onsite training to customers, recommending suitable solutions based on individual needs. Responsibilities: • Conduct comprehensive hardware assessments for low vision employees to determine their specific requirements-assisting in the enhancement of productivity., • Collaborate closely with employees to configure and optimize assistive technology devices, ensuring accessibility and usability., • Communicate effectively with different departments to ensure accessibility standards are met and appropriately communicated., • Provide comprehensive training and ongoing support to employees, empowering them to maximize the potential of their assistive technology tools., • Deliver specialized training sessions to visually impaired individuals referred by the Texas Workforce Commission-Department of Vocational Rehabilitation., • Instruct customers on the effective utilization of handheld, portable, and desktop video magnifiers, as well as other relevant assistive technology devices., • Conduct thorough assistive technology evaluations to identify the most suitable solutions based on individual needs and preferences., • Assist customers in configuring and customizing their devices to meet their unique requirements., • Minimum: High school Diploma., • Preferred: Associates degree in a relevant field such as Rehabilitation Science, Assistive Technology, or Special Education., • Highly desirable: Certification in assistive technology or completion of relevant professional training programs., • Strong knowledge and experience in training blind and visually impaired individuals on the use of handheld, portable, and desktop video magnifiers., • Proficiency in assistive technology software, including Zoom Text with Jaws and other relevant applications., • Familiarity with Windows magnifier, Zoom for iPhone and Mac, and Fusion and Zoom Text. This position does not involve direct supervisory responsibilities. Physical Requirements: Ability to travel to various locations to provide onsite training and support. Occasionally required to lift and carry equipment related to assistive technology devices. Note: This job description provides a general overview of the responsibilities and requirements for the Low Vision Specialist position. Additional tasks may be assigned based on the needs of the Travis Association for the Blind and the individuals served. ADDITIONAL NOTES: • Background Check and Drug Screen required, • Internal and external applicants accepted, • Verifiable documentation of ability to work in the US Individuals who are blind or visually impaired are encouraged to apply TRAVIS ASSOCIATION FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER TAB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO is the law. To review your rights under Equal Employment Opportunity, please visit: Job Posted by ApplicantPro

Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. Virtual, School Psychologist Texas School District Location: Remote Start Date: October 2025 Role Mission Join our mission-driven team as a Virtual School Psychologist, providing vital psychological and educational support to K12 students across Texas. Youll help students thrive academically, socially, and emotionallyempowering them to reach their full potential. This isnt just remote workits a meaningful opportunity to make a real difference using innovative tools, data-informed practices, and flexible virtual delivery. With Soliant, youll be backed by a collaborative clinical team, advanced technology, and dedicated support every step of the way. We believe in equity, access, and excellence for every learner. e make an impact that reaches far beyond the screen. Responsibilities * Conduct virtual psychoeducational assessments to evaluate cognitive, academic, social, and emotional functioning. * Participate in IEP and eligibility meetings, providing data-driven insights and remendations. * Collaborate with educators, parents, and multidisciplinary teams to design and implement effective intervention strategies. * Support MTSS/RTI initiatives and provide virtual counseling or consultation as needed. * Maintain accurate documentation and pliance with Texas and federal special education regulations. Requirements * Masters or Doctoral degree in School Psychology * Active Texas School Psychologist certification/license * 2+ years of school-based experience preferred * Proficiency in conducting virtual assessments and writing prehensive reports * Strong understanding of IEP processes, eligibility criteria, and state pliance * fort and confidence using teletherapy technology Technology Requirements * Reliable high-speed internet connection * Laptop or desktop puter (Chromebooks and tablets not supported) * Successful pletion of a brief tech screen check to ensure system patibility To Apply or Learn More: Please contact Kayla Drexler atorkayla.drexler@vocovision.

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Desktop Engineer FLSA Status: Non-Exempt Department: IT Reports To: Manager of End User Experience Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Desktop Engineer in our Austin office. The incoming Desktop Engineer will provide outstanding end-user technology support in a fast-paced professional environment. This role is responsible for: imaging, configuration, management and maintenance of approved equipment, peripherals and software; maintaining asset life-cycle management through accurate, complete and up-to-date inventory records detailing all technology equipment owned by the firm; managing, maintaining, documenting and implementing assigned software applications; issue resolution, trend identification, customer and departmental technology advocacy, and maintenance of firm assets. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: End-User Support & Customer Service: • Provide onsite and remote support for attorneys, legal assistants, and administrative staff across multiple firm offices., • Deliver high-touch, professional support for time-sensitive legal tasks, client meetings, and executive technology needs, ensuring unparalleled customer service and clear communication., • Coordinate with local office administrators to schedule support visits, equipment replacements, and user outreach., • Maintain and reconcile asset inventories across assigned firm locations, ensuring devices are properly tagged, tracked, and maintained., • Coordinate shipments and deployments of hardware to remote offices and users, ensuring consistency in equipment standards., • Perform periodic site visits to verify physical inventory and update asset records in the firm’s asset management system., • Support firmwide hardware refresh cycles, ensuring smooth rollout and collection across all sites., • Diagnose and resolve hardware, software, peripheral, and connectivity issues across different office environments., • Support and troubleshoot firm-standard applications including Windows OS, Microsoft 365, iManage, VPN, and legal tools., • Serve as a Tier 2/3 escalation point for the Service Desk and regional support teams for complex or high-impact issues., • Use remote tools and diagnostic scripts to resolve incidents efficiently for users in satellite or home offices., • Image, configure, and deploy desktop and laptop systems according to firm standards at multiple office locations., • Perform onsite and remote setup of AV and conferencing technology, including Zoom/Teams rooms and meeting support., • Support and maintain peripheral devices such as printers, scanners, docking stations, and video equipment in each office., • Apply updates, patches, and OS upgrades through both hands-on and automated methods., • Collaborate with IT peers across infrastructure, security, and applications to deliver unified support across offices., • Share best practices and regional feedback with leadership to inform service improvements and deployment strategies., • Representing IT during onsite visits to local offices, acting as the face of technology support for that location., • Support major firmwide rollouts and upgrades, providing field-level feedback, testing, and end-user training., • Commitment to staying updated with the latest technological trends and certifications., • Provide technical coaching and training to end-users and team members., • Participate in firm-sponsored security, compliance, and legal technology training programs., • Produce regular reporting on ticket trends, issue resolution times, and asset status across firm offices., • Update and refine internal documentation, knowledge base articles, and process guides., • Associate or bachelor’s degree in information technology or related field, or equivalent experience., • 3+ years of experience in desktop support or engineering experience, ideally within a multi-office law firm or professional services setting., • Proficiency in Windows OS, Microsoft 365, remote access tools (Citrix, VPN)., • Familiarity with legal applications (iManage, Litera, etc.), and hardware components., • Excellent interpersonal skills and ability to work collaboratively in a team environment., • Accuracy in documenting issues, solutions, and user interactions., • Ability to review and interpret documents and data, with or without reasonable accommodations., • Ability to communicate effectively in person, over the phone and through written correspondence., • Ability to use a computer, keyboard, and other standard office equipment., • SCCM proficiency, • Intune knowledge, • Active Directory experience, • PowerShell experience a plus, • MDM experience, • VPN experience, • Image Deployment, • Ticketing systems – Service Now a plus, • Litera Suite experience a plus, • A/V support, • CompTIA A+, CompTIA Network +, CompTIA Security +, • MD-102 (Endpoint Administrator), • Normal office environment with little exposure to excessive noise and temperature., • Some travel is expected for this position – travel to other JW offices and/or remote training facilities occasionally required., • Will occasionally be required to work more than 37.5 hours per week. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at

Job DescriptionQuantiq specializes in high frequency derivatives trading in the largest markets worldwide. Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by real-world experience. We value employees who love to learn and have the tenacity, curiosity and willpower to contribute to our continuing success. We are a small but passionate team, dedicated to enhancing and refining our tried and true methods as we commit to our ongoing growth and performance. Quantiq runs considerable "in-house" infrastructure (IPA realm) consisting of 50-100 computers ranging from high performance servers and varied datacenter hardware (switches, FPGAs, fiber optic cabling), to desktop computers with dedicated GPUs and an array of monitors and peripherals across offices. We control the majority of the stack and create, maintain, update, and monitor a variety of systems to keep the company’s trading running smoothly. Our hardware infrastructure operates entirely on Fedora Linux and incorporates significant first- and third-party software requiring occasional maintenance. This complete infrastructure has high uptime requirements to support our critical trading operations. Job Description:As an IT Operations Engineer, you will be responsible for managing and maintaining the core IT infrastructure, ensuring that systems run smoothly and are consistently optimized. This role requires a mix of technical skills and the ability to troubleshoot a range of hardware, network, and software issues. You will work closely with both the Technical and Operations teams to provide support, implement solutions, and contribute to the overall success of our IT operations. If the following resonates with you, we would love to welcome you to our team. Job Responsibilities: • Monitor, maintain, and optimize IT infrastructure, including servers, networks, storage, and databases, • Oversee the full system lifecycle, including provisioning, installation, configuration, asset management, monitoring, maintenance, and decommissioning of various systems, • Work with vendors to procure and deploy new hardware, • 5+ years of experience in IT operations, systems engineering, or a related role, • Strong knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN), • Familiarity with scripting and automation tools (e.g., Bash, PowerShell, Python), • Exceptional capability debugging and solving complex issues related to both hardware, low level software, and networking, • -Knowledge of network architectureExcellent organizational skills and attention to detail in fast-paced environment, • Strong written and verbal communication skills, • You excel at diagnosing and resolving complex technical issues across hardware, software, and network layers, • You enjoy learning and working with new technologies and platforms, • You have experience with command-line tools for troubleshooting and system management (e.g., Bash, PowerShell), • You feel at home scripting and automating tasks, • You understand and can configure networking protocols (TCP/IP, DNS, DHCP) Attach the file in the "Cover Letter" section.

Job Description Due to client requirements, this position is open only to U.S. Citizens or Green Card holders • 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support), • Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications., • Good customer handling skills and prior experience in Concierge (VIP Users) support, • Install, troubleshoot, and repair desktop/laptop issues (both hardware/software), • Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation., • SCCM client end installation & troubleshooting knowledge, • Basic knowledge of Networking and Active Directory, • Must have right attitude and customer centric approach., • Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW), • 100% onsite - Working from our client's office We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Job Description IT Help Desk Specialist in Austin, Texas! Are you passionate about technology and love helping people solve problems? We’re looking for an IT Help Desk Specialist to provide top-notch support and ensure smooth day-to-day operations for our growing team. What You’ll Do: -Provide deskside and remote support for Windows 10/11 users -Troubleshoot hardware, software, and network issues -Manage Microsoft 365, Intune, and Entra ID (Azure AD) -Handle ticketing, documentation, and basic system admin tasks -Collaborate with senior engineers for escalations and projects What We’re Looking For: -3+ years of IT Help Desk or Desktop Support experience -Strong customer service and communication skills -Hands-on experience with Microsoft 365, Intune, and device imaging -Knowledge of Active Directory, DNS/DHCP, and Outlook troubleshooting -Detail-oriented, organized, and proactive problem solver Preferred Skills: -Experience with VMware, Proxmox, or Windows Server -Familiarity with Bitdefender, Pulseway RMM, or Lansweeper -Basic PowerShell or automation skills Location: Austin, TX (on-site role) Type: Full-time | Helpdesk-first with light SysAdmin duties Must be eligible to work in the U.S. (no visa sponsorship) If you’re ready to take your IT career to the next level and join a supportive, tech-driven team — we’d love to hear from you! Apply today or message us for more details! Email resume to L.K. Jordan & Associates is an equal opportunity employer #LKJATX Company DescriptionL.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users.· On-Site Presence, • Maintain a dedicated full-time presence at headquarters in Alexandria., • Ensure minimum on-site coverage of one FTE three (3) days per week at both Austin, TX and Tempe, AZ regional offices., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance JxRvEYpPod

Job DescriptionCompany Description Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively. Website Job Description Position Name: Deskside Support Technician Location: Austin, TX Full Time Role Job Summary: We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics. The ideal candidate will be hands-on, customer-focused, and capable of resolving technical issues efficiently. Key Responsibilities: • Provide deskside support for desktops, laptops, mobile devices, and peripherals., • Install, configure, and troubleshoot Zebra printers, including firmware updates and connectivity issues., • Respond promptly to VIP support requests, ensuring high-quality service and minimal downtime., • Diagnose and resolve network issues (wired and wireless), including port activations and basic switch troubleshooting., • Handle PC logistics: imaging, deployment, asset tagging, inventory updates, and hardware replacements., • Maintain accurate documentation of incidents, service requests, and asset movements., • Collaborate with remote IT teams and escalate issues when necessary., • Strong knowledge of Windows OS, Microsoft Office, and enterprise applications., • Experience with Zebra printers and related tools (e.g., ZPL, Zebra Designer)., • Basic understanding of networking (TCP/IP, DNS, DHCP)., • Experience supporting VIP or executive users., • Familiarity with imaging tools (e.g., SCCM, MDT) and asset management systems., • Excellent communication and customer service skills., • CompTIA A+ / Network+, • ITIL Foundation, • Microsoft Certified: Modern Desktop Administrator AssociateAdditional Information All your information will be kept confidential according to EEO guidelines.