Trabajos dishwasher en Georgia

Job DescriptionSales Manager As the Sales Manager, you will drive group revenue by cultivating relationships within these niche markets. You’ll proactively source and secure group business, tailor proposals to client needs, and coordinate with hotel teams to ensure successful events. This role reports to the Director of Sales. What You’ll Be Doing As a Sales Manager your day-to-day responsibilities will include proactively prospecting for new business opportunities, managing and responding to incoming RFPs and inquiries, negotiating and executing group contracts, and ensuring clear communication of client expectations with the hotel operations team. You will report directly to the Director of Sales, working closely with them to meet revenue goals and support the overall sales strategy. A role in hotel sales offers a comprehensive understanding of how the hotel operates and is an excellent foundation for a long-term career in hospitality. This position can lead to exciting growth opportunities within the sales discipline—including moving into larger markets, managing different segments, becoming a Director of Sales, or even advancing into corporate or third-party sales roles. Education & Experience Hotel experience is always a plus! Applicants should have: • A college degree or two years of hotel experience, • Previous experience in a similar or related position Additional consideration will be given to applicants who have completed special certifications, such as [job-specific]. Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • The ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed for the position with or without reasonable accommodations., • Ability to embrace HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Our Associates Love • Amazing opportunities for career advancement across HVMG, • Flexible full-time and part-time schedules, • Up to 40% earned wages paid BEFORE payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full Healthcare Benefits (including medical, dental, and vision coverage), • 401k Retirement Plan with a guaranteed 4% match and no vesting, • Hotel and Food and Beverage Discounts and Perks Careers at HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. HVMG participates in the E-Verify program in certain locations, as required by law. An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Dishwasher – Build a Rewarding Culinary Career at One of the Finest Private Golf Clubs in Atlanta.Pursue more than a position–advance your professional journey and.Grounded in servant leadership, hospitality, and a rich tradition of excellence, we are committed to developing professional

Job Description What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards., • You will service guests’ orders as requested and as align with company and brand standards., • Maintain adequate supplies of clean dishware., • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters., • Collect dirty dishes and tableware and run them through the dishwasher., • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area., • Clean any spilled items, broken items, and remove trash, when necessary., • You will mop or vacuum floors., • Anticipate potential hazards and needs to other to provide a proactive service approach., • Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments., • You will perform other various duties as requested by management. Job Requirements: • One to two years’ experience in a food service position., • Experience working at a hotel establishment (highly desired)., • Experience with maintaining safety requirements (highly desired)., • Knowledge of maintaining guest satisfaction scores., • The ability to work toward increasing departmental and overall guest satisfaction., • Ability to ensure all sanitation practices are followed., • Ability to setup attractive food displays., • Able to stand long periods, kneel, and lift up to 20 pounds. Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests, • Food preparation skills., • The ability to follow all cooking instruction and food safety requirements, • Practicing safe work habits and using required safety equipment, • The ability to ensure overall guest satisfaction. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionHousekeeping Supervisor As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You’ll train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. Key Responsibilities • You will be a leader of our hotel's housekeeping team, ensuring guest rooms and public areas are clean and well-maintained., • Your daily tasks will include supervising housekeeping staff, inspecting rooms, and managing inventory and supplies., • You will report to the Executive Housekeeper or Director of Rooms., • A career as a housekeeping supervisor can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionHousekeeping Supervisor As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You’ll train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. Key Responsibilities • You will be a leader of our hotel's housekeeping team, ensuring guest rooms and public areas are clean and well-maintained., • Your daily tasks will include supervising housekeeping staff, inspecting rooms, and managing inventory and supplies., • You will report to the Executive Housekeeper or Director of Rooms., • A career as a housekeeping supervisor can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionHousekeeping Supervisor As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You’ll train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. Key Responsibilities • You will be a leader of our hotel's housekeeping team, ensuring guest rooms and public areas are clean and well-maintained., • Your daily tasks will include supervising housekeeping staff, inspecting rooms, and managing inventory and supplies., • You will report to the Executive Housekeeper or Director of Rooms., • A career as a housekeeping supervisor can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description What Makes a McKibbon Banquet Server? The hotel Banquet Service is responsible for preparing coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly cleaned. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plate ware, glassware, and flatware. A Day in the Life: You will carry food, dishes, trays, or silverware from pantry to serving counters. You will set up attractive food displays and maintain cleanliness to ensure food safety. You will wipe tables or seats with dampened cloths. You will scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. You will run the dishes through dishwasher and ensure all sanitation practices are followed You will clean up spilled food, drink or broken dishes and remove trash. You will maintain adequate supplies of items such as clean glassware, dishes, or trays. You will fill beverage and ice dispensers. You will stock serving areas You will locate and provide items requested by guests. You will clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors. You will be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. You will practice safe work habits and use required safety equipment. You will ensure overall guest satisfaction. You will perform other duties as requested by management Responsible for event set up, service and breakdown. Reports to Banquet Captain Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Job Requirements: Be available for events as scheduled with proper notice (Hours may Vary depending on business needs). Banquet Bartending experience preferred Previous experience as a banquet/catering server preferred The ability to work a flexible schedule, including shift work, weekends, and holidays The legal ability to serve alcohol in the State/Province Knowledge of state and local guidelines regarding service of alcohol Knowledge of drink preparation Computational skills to process guest payments Course work or certification/education in restaurant or business field are highly desired Food safety certification and/or alcohol service training recommended The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis The ability to help create an energized bar atmosphere through friendly and personalized service The ability to anticipate customer needs, and change course of action accordingly Ideal Skills & Qualities: The drive to approach each guest interaction with the mindset of exceeding guest expectations Embracing the culture, and personifying it in daily interactions with guests and team members Contributing to a fun, energized and comfortable working environment as an active member of the team Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times Being a motivated self-starter Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description Papa Lou's Kitchen in Fayetteville, GA is looking for one dishwasher to join our strong team. The ideal candidate is self-driven, punctual, and focused on doing a great job of cleaning the restaurant. Responsibilities • Wash dishes, glassware, flatware, pots or pans by hand, • Maintain a clean and tidy work area and dining area, • Follow health and safety guidelines, • Sort and stack clean dishes; Carry clean dishes to proper storage areas, • Available from 5p-9p on weeekdays (as needed) and 4p-7p on Sunday (as needed) Qualifications • Proven working experience as a dishwasher, • High integrity with a great attendance record, • Ability to listen and communicate effectively Submit your resume here and also Email it to: papalouskitchen@gmail.com (with the position you are applying for) Powered by JazzHR Z88DVZQrr9

Job Description We are always looking for hardworking people to join our Back of House Staff. We can get pretty busy, so high volume experience is definitely a plus. Don't have that much experience? Not to worry, we are willing to work with you! Just let us know why we should consider you as a candidate. This is where you apply if you are interested in one or more of the following positions: Dishwasher Prep Cook Line Cook Sous Chef We look forward to hearing from you!

• Great pay $16.00-$17.00 per hour, • Great benefits!, • Overnight Shifts, • 2 weeks PTO (Paid Time Off), • Immediate Hiring, • Great Advancement Opportunities We are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place. Our Utility/Dishwasher positions at SSP have the very important role of keeping our restaurants and units clean and sanitized for both our guests and our team Here are a few things you can expect when you join our team as a Utility/Dishwasher Worker • Create a positive guest experience by cleaning and maintaining hygienic work areas, • Maintain the cleanliness of all surfaces and equipment (i.e., floors, ceiling tiles, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, storage areas, etc.), • Removes refuse to designated areas., • Clear and reset tables in dining areas between seatings, as needed and transports service-ware to the kitchen for cleaning, • Scrape food from dirty dishes, pots, and pans and wash them by hand or load dishwasher and return them to their proper storage place., • Clean equipment using specific chemicals to meet sanitary standards; may include the use of heavy equipment, • Assist all guests with specific requests and communicate special needs to server/supervisor, • Load/unload supply trucks transferring between storage and work areas, • Stock, date, rotate, and check the temperature of food items, • Other duties as assigned. Skills and Other Requirements • At least 18 years old, • Minimum 6 months' experience working in retail or food service environment, • High school diploma preferred, • Verbal and written communication, • Must be able to read, speak, and understand the English language in order to communicate with guests and receive instructions, • Experience in dealing with problems involving guest service, • Food handlers permit, as required by law, • Brand certification, as required, • Ability to stand and work in confined spaces for long periods of time SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Job DescriptionJob Title: Line Cook. Reports to: Sous Chef / Restaurant Manager. Job Summary: Cook meats, fish, vegetables, soups, and other hot food products as well as prepare and portion food products prior to cooking. Also perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Activities and Responsibilities: • Promote, work, and act in a manner consistent with the mission of Vic’s River Grill: “Great food, great service, and great production by associates imbued with pride and enthusiasm.”, • Show up to your scheduled shift on time and in proper uniform., • Inspect and clean, and maintain food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, fryers, roasters, and other kitchen equipment., • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock., • Knows and complies consistently with the restaurant’s standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures., • Responsible for the quality of products served., • Stocks and maintains sufficient levels of food products at line stations to support a smooth service period., • Handles, stores, and rotates all food products and supplies according to restaurant policies and procedures., • Turn or stir foods to ensure even cooking., • Season and cook food according to recipes or personal judgment and experience., • Bake, roast, broil, and steam meats, fish, vegetables, and other foods., • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment., • Portion, arrange, and garnish food, according to standard portion sizes and recipe specifications and serve food to servers or guests., • Observe and test foods to determine if they have been cooked sufficiently, using methods such as temping, smelling, or piercing them with utensils., • Follow proper plate presentation and garnish set up for all dishes., • Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption., • Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches., • Assists in food prep assignments during off-peak periods as needed., • Substitute for or assist other cooks during emergencies or rush periods., • Closes the kitchen following the closing checklist for kitchen stations and assists others in closing the kitchen., • Attend all scheduled employee meetings and offers suggestions for improvement., • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant., • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations., • Complete any and all other reasonable tasks assigned to you by your supervisor or manager. Supplemental Duties: • Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs., • Keep records and accounts., • Coordinate and supervise work of kitchen staff., • Prepare relishes and hors d'oeuvres., • Estimate expected food consumption, requisition, or purchase supplies, or procure food from storage., • Butcher and dress animals, fowl, or shellfish, or cut and bone meat prior to cooking. Tools and Technology: • Blenders, choppers, cubers, dicers, grinders, processors, and/or slicers., • Broilers, deep fryers, griddles, grills, microwave ovens, ovens, pizza ovens, ranges, rotisseries, steamers, and/or toasters., • Coffee or iced tea makers., • Cutlery., • Dishwasher., • Food warmers., • Measuring cups., • Mixers., • Ice dispensers., • POS software and KDS screens.

Job Description Washing Dirty plates and pots Washing Dirty silverware Caring garbage to dumpster light sweeping and moping By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Dishwasher / Prep Cook Join the Culinary Team at Brasstown Valley Resort & Spa! Build your hospitality career in a beautiful resort setting! Brasstown Valley Resort & Spa is looking for a reliable, hardworking, and team-oriented Dishwasher / Prep Cook to join our culinary team. Whether you're starting your hospitality career or looking for a rewarding new opportunity, you'll be part of a supportive team dedicated to creating memorable experiences for our guests. Why You'll Love Working With Us • FREE employee meals during your shift, • Flexible scheduling to support work-life balance, • Resort discounts and employee perks, • Positive, supportive, team-oriented workplace, • Opportunities to learn, grow, and build hospitality skills, • Work in the beautiful setting of Brasstown Valley Resort & Spa What You'll Do As a Dishwasher / Prep Cook, you'll be an essential part of our kitchen team, helping maintain a clean, efficient, and welcoming environment while supporting exceptional dining experiences for our guests. Your responsibilities will include: • Washing dishes, cookware, utensils, and kitchen equipment, • Assisting with food preparation following recipes and chef instructions, • Keeping kitchen areas clean, organized, and sanitary, • Properly storing food and following food-safety standards, • Assisting with restaurant and banquet operations, including buffet setup, • Participating in team meetings and training, • Working closely with kitchen and service staff to keep operations running smoothly, • Following resort policies, safety procedures, and hospitality standards What We're Looking For We're looking for someone who is: • Reliable, punctual, and dependable, • Positive, hardworking, and team-focused, • Comfortable working in a fast-paced kitchen environment, • Committed to cleanliness, food safety, and quality, • Flexible and willing to work various shifts, including weekends and holidays when needed, • A high school diploma or equivalent is preferred Physical Requirements The position requires the ability to: • Stand and walk for extended periods, • Lift up to 20 pounds regularly, • Frequently use hands and arms for food preparation and cleaning, • Occasionally bend, reach, and climb Be Part of Something Special At Brasstown Valley Resort & Spa, every team member plays an important role in creating memorable experiences for our guests. If you're dependable, hardworking, and ready to grow with a great hospitality team, we'd love to meet you! Apply Today & Start Your Hospitality Journey With Us! Brasstown Valley Resort & Spa — Where Great Teams Create Great Experiences.

Job Description Oaks at Suwanee Creek is currently recruiting a kind hearted dishwasher who has a passion for working with seniors. Our culture centers around a Person-Centered Lifestyle with great core values and a dedication to enrich the lives of those we serve. Oaks Senior Living inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. Extremely rewarding opportunity with growth potential!Position SummaryThe Dishwasher will assist with the overall cleanliness of the kitchen including cleaning of dishes, kitchenequipment, and other items in the kitchen in accordance to federal and state regulations and the dietaryprogram implemented by Oaks Senior Living policies and procedures. The Dishwasher will maintain cleanand sanitized dining service areas and assist in the receiving, rotation, and storage of products.ResponsibilitiesWashes and inspects all dishware and glassware.Stores clean utensils, dishes and glassware in proper places.Keeps dish washing machine and dish room in clean operating condition.Promptly reports any malfunctions or breakdowns of equipment to Food Service Director.Sweeps and mops kitchen area and waitstaff station and cleans filter over stove area.Delivers ice to dining room. May assist waitstaff with serving and bringing in dishes to kitchen,when necessary. May deliver meals to residents in their apartments, when necessary.Performs assigned cleaning assignments according to established policies and utilizes the propercleaning chemicals.Keeps work areas clean and uncluttered.Ensures that dishes are readily available for the next meal.Stores dishes in the proper location in a way to prevent contaminationQualificationsAbility to read, write, and speak English.Desire to work with older adults. Friendly, caring disposition.Must be 18 years of age. Must have a satisfactory criminal history check.Must have physical exam by a licensed physician. Must have a negative drug screen.Must be able to react in an emergency situation.Regulatory Compliance and SanitationEnsure compliance with local health department regulations and the Oaks Senior Living policiesand procedures.Maintain a clean, organized, and safe kitchen environment.Ensure proper storage and handling of food in accordance with infection control standards.Maintain CPR & First Aid certification.Knowledge RequirementsState food handling and kitchen regulationsOSHA StandardsFire and Safety ProceduresOperation of Kitchen AppliancesReports to: Food Service Director and Lead CookPhysical Job RequirementsTo fulfill job requirements, employee must be able to perform key physical task for extended periods oftime. Proper body mechanics and safety measures as prescribed by the residence must be used. In atypical eight- hour day, employee will:Stand/walk up to eight hours a daySit up to two hours a dayFrequently support up to 30 poundsFrequently lift/carry up to 50 poundsFrequently kneel, bend, and reach

Job Description Carolina Ale House is seeking Dishwashers to join our team in Augusta, GA! As a dishwasher, you will be responsible for ensuring the cleanliness and sanitation of all kitchen equipment, dishes, utensils, and cooking tools. Your role is vital to maintaining the high standards of our kitchen and providing a positive dining experience for our guests. No previous experience is required; we are willing to train the right candidate. Join us for open interviews every Tuesday through Friday 2pm-4pm! Qualifications: • Must be 18 years of age., • Willingness to work flexible schedules, including weekends and holidays., • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously., • Strong attention to detail and commitment to maintaining cleanliness and hygiene standards., • Knowledge of Food and Health codes a plus., • Ability to stand for long periods of time., • Reliable and punctual with a strong work ethic. What we offer: • Highly energetic environment, • Competitive compensation, • Opportunity to earn paid vacation*, • Tuition reimbursement*, • Opportunity for advancement, • Flexible schedule, • Dining discounts across brands

Job Description What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards., • You will service guests’ orders as requested and as align with company and brand standards., • Maintain adequate supplies of clean dishware., • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters., • Collect dirty dishes and tableware and run them through the dishwasher., • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area., • Clean any spilled items, broken items, and remove trash, when necessary., • You will mop or vacuum floors., • Anticipate potential hazards and needs to other to provide a proactive service approach., • Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments., • You will perform other various duties as requested by management. Job Requirements: • One to two years’ experience in a food service position., • Experience working at a hotel establishment (highly desired)., • Experience with maintaining safety requirements (highly desired)., • Knowledge of maintaining guest satisfaction scores., • The ability to work toward increasing departmental and overall guest satisfaction., • Ability to ensure all sanitation practices are followed., • Ability to setup attractive food displays., • Able to stand long periods, kneel, and lift up to 20 pounds. Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests, • Food preparation skills., • The ability to follow all cooking instruction and food safety requirements, • Practicing safe work habits and using required safety equipment, • The ability to ensure overall guest satisfaction. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees, • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match, • Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities In the role of Kitchen Utility Worker you will help serve meals and clear/wash dishes from residents’ tables following Holiday procedures. • Prepare, wash and store dishes following Holiday procedures. Also includes cleaning the dishwashing area, food- serving areas and equipment, dining room tables and chairs and vacuum and clean the dining room area. Complete dishwasher temperature log at required times., • Assist in the setup of serving carts for each meal, to include preparing water carafes and distribute to each table, serve hot cereal at breakfast and bread at dinner, help serve meals to residents tables and deliver trays to residents’ rooms when necessary, • Assist with food preparation as assigned and work as part of the Food Services team to ensure smooth, efficient, and safe operation of the kitchen., • As needed assist with putting away deliveries, set dining tables for next meal,, • Other duties as assigned. Qualifications • High School education or equivalent, • General knowledge of cleaning and sanitation, • General knowledge of safe food-handling practices, • Effective communication skills in English, • Ability and willing to follow standards and procedures, and accept direction & training and work as part of a team

Job Description KURA SUSHI – Pioneers of the revolving sushi concept! Interview for our location inBuford Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience! Wages: $16.00/hour *Come roll with us! - https://www.youtube.com/watch?v=7r-TWg_BCAY Must be at least 18 years of age or older to apply *Check out our Benefits!- https://kurasushi.com/restaurant-benefits Dishwashers at Kura are: • Team players that go above and beyond, • Organized and possess the ability to multi-task, • Knowledgeable about food safety standards and restaurant cleanliness, • Eager and enthusiastic about learning automated dishwashing system Schedule: • Full-time and Part-time hours available!, • Availability to work days, nights, weekends, and holidays is preferred Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees: • Meal discounts, • Flexible scheduling + life-work balance, • Career growth opportunities - we put a strong focus on promotion from within!, • Generous employee referral program - get paid to work with your friends! (conditions apply) About Kura Sushi USA: Kura Sushi USA is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States. Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience. Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pay Transparency: This position offers a pay rate of ($16.00 to $16.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles We use eVerify to confirm U.S. Employment eligibility.

Job Description • We are hiring immediately for part time DISHWASHER positions., • Location: RTX P&W COLUMBUS - 8801 Macon Road, Columbus, GA 31820. Note: online applications accepted only., • Schedule: Part time schedule. Days may vary; 2:00 pm to 9:00 pm. Further details upon interview., • Requirement: Previous dishwashing and cleaning experience required. *Internal Employee Referral Bonus Available • Fixed Pay Rate: $15.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1575594. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Maintains dishes, pots, pans, trays, kitchen, work areas, equipment and utensils in orderly and sanitary condition. Essential Duties and Responsibilities: • Scrapes and rinses food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation., • Washes pots, pans and trays based on assigned procedures. Ensure complete cleanliness and sanitation., • Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel and hand cloth depending on assigned equipment and procedures. Ensures complete cleanliness and sanitation., • Ensures compliance with outlined safety procedures., • Maintains temperatures and chemical levels as outlined by provided standards., • Keeps dish area orderly and in compliance with safety standards., • Sweeps and mops kitchen floors to ensure compliance with safety and sanitation standards., • Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces., • Removes trash and places it in designated containers. Steam cleans or hoses out garbage cans., • Transfers supplies and equipment between storage and work areas., • Helps load and unload supplies and product., • Performs other duties as assigned. Associates at Eurest are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyEurest.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1575594 [[req_classification]]

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

Job Description Responsibilities Assist with meal preparation by following recipes and portioning ingredients accurately to ensure consistent quality. Support the culinary team with food assembly, plating, and presentation to enhance guest satisfaction. Operate kitchen equipment safely and efficiently, including knives, mixers, ovens, and dishwashing machines. Maintain cleanliness of all kitchen areas, including counters, utensils, cookware, and appliances, adhering strictly to food safety standards. Wash dishes, pots, pans, and other kitchenware promptly to keep the workspace organized and ready for service. Handle food items properly during storage, transfer, and disposal to prevent contamination or spoilage. Assist with menu planning by preparing ingredients in advance and ensuring availability of necessary supplies. Support catering events or special meal services as needed, ensuring timely delivery of quality food. Serve meals or assist with food service operations when required, providing friendly and efficient customer interactions. Follow all safety protocols related to food handling, sanitation, and workplace safety regulations. Qualifications • Basic knowledge of menu planning, food preparation techniques, and cooking methods is advantageous., • Familiarity with food safety standards and proper food handling procedures is essential., • Experience working in a restaurant or food industry environment demonstrates strong kitchen skills and adaptability., • Ability to work quickly while maintaining attention to detail in a fast-paced setting., • Strong teamwork skills with a positive attitude towards supporting colleagues and serving guests., • Physical stamina to stand for extended periods and perform repetitive tasks such as dishwashing or ingredient prep. This role offers an engaging environment where your culinary talents can flourish while contributing to a team dedicated to excellence in food service. We value your commitment to safety, quality, and customer satisfaction as you help us deliver memorable dining experiences every day!

Job DescriptionCITY Barbeque is HIRING! Hourly Rates Range from $13-$18 per hour! Great BBQ helps us grow, serving and creating happiness is the goal. Whether you're looking for a fun, fulfilling job, or a career that takes you places, there's a way for you to thrive at City Barbeque. Whether you prefer a front- or back-of-house experience, there's a place for you on the team. City Barbeque teammates carve smoked-on-site meats, craft sides from scratch, and cultivate an atmosphere of genuine backyard hospitality in every joint, every day. No matter the role, the opportunities for growth are unmatched. Front of House: • Cashier – walk in/drive-thru, • Counter Server – expo, curbside, and guest services Back of House: • Pits – prepare and smoke meats, • Boards – line cook, meat cutter, • Prep – prepare sides and desserts from scratch (and help with catering orders), • Dishwasher – dishwasher, utility JOINT TEAMMATE PAY & BENEFITS • Reviews (with opportunities for raises) twice a year, • Bi-weekly pay or Daily pay options*, • Up to $2,400/year in free BBQ, • 25% discount when off the clock, • Free uniforms and slip-resistant shoes, • Vacation pay*, • Holiday pay (four holidays paid - time and a half), • 401(k) match up to 4% of salary*, • Annual scholarship opportunity (up to $3,000/year), • Flexible scheduling, • Medical, dental, and vision insurance (after 60 days)*, • Paid basic life insurance*, • Voluntary life insurance*, • Short-term disability*, • Bereavement pay, • A variety of healthcare benefits and programs, including accident and hospital insurance, Health Savings Accounts, and more*, • Purchasing Power Credit alternative, • Access to City Cares, our teammate assistance fund, for qualifying instances of hardship or disaster, • Access to counseling and community resources via our Employee Assistance Plan *for eligible teammates QUALITY FOOD – MADE BY – QUALITY PEOPLE Everyone likes to say it, but we really mean it: we're like one big family. After a taste of our incredible culture (not to mention the city's best barbeque), folks can't wait to join the team. City Barbeque teammates love to serve, have fun at work, and are eager to grow. We take care of our people with advancement opportunities, great pay and benefits, a dedication to work/life balance, and—of course—the best free food. Enjoy it all when you join the City Barbeque family. We are looking for individuals who: • Provide great backyard hospitality for guests, • Work in a fast and independent manner, • Can cross-train and work multiple stations, • Consistently follow proper recipes and procedures, • Maintain our high standards for food preparation and sanitation, • Contribute to the team by taking initiative and will pitch-in to help others To promote good teamwork, daily tasks include: • Arrive on time for each shift and practice proper time reporting (punch in and out accurately), • Complete hot food prep assignments by following recipes accurately, neatly, and according to sanitation guidelines, • Work in collaboration to prepare take out and catering orders in a timely fashion, • Follow station checklists and cleaning lists consistently and thoroughly, • Provide a positive attitude when interacting with teammates and guests City Barbeque participates in E-Verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

Job Description Executive Assistant As the Executive Assistant, you will play a key role in supporting the company’s legal, regulatory, and executive functions. You’ll manage corporate entities, licenses, permits, compliance deadlines, and acquisition-related activities while providing high-level administrative support to the President and senior leadership. This role is ideal for a highly organized, discreet, technology-forward professional who can manage competing priorities, build strong relationships across the organization, and use technology and AI to streamline processes and support a growing company. What You’ll Be Doing • You will manage the lifecycle of corporate legal entities, including formations, registrations, annual renewals, filings, maintenance, and dissolutions across multiple states and jurisdictions., • You will oversee liquor licenses, business licenses, food service licenses, hotel licenses, permits, and other regulatory requirements across the company’s properties and locations., • You will maintain compliance calendars, licensing records, corporate documentation, and audit-ready files while proactively tracking deadlines and renewals., • You will coordinate with outside legal counsel, registered agents, government agencies, Accounting, Operations, Human Resources, Business Development, and property leadership to ensure compliance requirements are completed accurately and on time., • You will support new acquisitions, management takeovers, property openings, and transitions by coordinating entity formations, EINs, state registrations, licenses, permits, and required documentation., • You will assist with due diligence, M&A activities, financing, audits, and other legal and corporate projects as needed., • You will maintain corporate governance records, including organizational documents, resolutions, minute books, cap tables, and organizational charts., • You will manage the transfer, renewal, and closure of licenses associated with property openings, ownership changes, property sales, and entity dissolutions., • You will support brand and investor administration, including employee ID setups, annual investor tax document distribution, and maintaining accurate property and business unit records., • You will serve as a company notary public for corporate and legal documents., • You will use technology, automation, and AI tools to improve compliance tracking, document management, renewal processes, and recurring administrative workflows., • You will manage complex calendars, travel arrangements, meetings, correspondence, expenses, and other administrative responsibilities for the President and senior leadership team., • You will coordinate executive meetings, offsites, and board meetings, including logistics, materials, follow-up items, and communication., • You will serve as a trusted liaison between the President’s office, internal departments, external partners, board members, and other key stakeholders., • You will handle confidential legal, financial, executive, and personal information with a high level of discretion and professionalism., • You will continuously identify opportunities to improve processes, automate recurring work, and create scalable systems as the organization continues to grow. Education & Experience • Paralegal certificate, degree, or equivalent professional experience in corporate or legal compliance., • Three (3) or more years of experience managing corporate compliance, licensing, regulatory filings, or related legal administration., • Hospitality, restaurant, alcohol beverage, multi-state real estate, or franchise industry experience, highly preferred., • Experience managing multi-state business licenses and/or liquor licenses., • Experience supporting C-suite executives in a fast-paced environment., • Familiarity with state Secretary of State filing systems and Alcohol Beverage Control (ABC) processes., • Proficiency with Microsoft Office and document management platforms such as SharePoint., • Experience navigating state, county, and municipal filing portals., • Hands-on experience using AI or automation tools to streamline legal, compliance, administrative, or document-management processes., • Active notary public commission, or willingness to obtain one shortly after hire. Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Exceptional organizational skills with the ability to manage a high volume of recurring deadlines across multiple states, entities, properties, and executives., • Strong attention to detail with the ability to maintain accurate records and documentation., • Strong written and verbal communication skills with the ability to communicate effectively with senior leadership, outside counsel, government agencies, and property teams., • High degree of discretion and professionalism when handling confidential legal, financial, executive, and personal information., • Strong problem-solving and decision-making skills with the ability to exercise sound judgment and adapt to changing priorities., • Ability to build collaborative relationships and work effectively across multiple departments while balancing competing priorities., • Technology-forward mindset with the ability and willingness to use AI, automation, and digital tools to improve efficiency., • Ability to embrace HVMG’s Culture of Excellence by demonstrating professionalism, a positive attitude, and a commitment to exceptional service., • Amazing opportunities for career advancement across HVMG, • Flexible PTO, • Up to 40% earned wages paid BEFORE payday with PayActive, • Full Healthcare Benefits (including medical, dental, and vision coverage), • 401k Retirement Plan with a guaranteed 4% match and no vesting, • Hotel and Food and Beverage Discounts and Perks Careers at HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. HVMG participates in the E-Verify program in certain locations, as required by law. An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Job Description POSITION DESCRIPTION Job Title: Cook Supervisor: Executive ChefFLSA Status: Hourly, non -exempt Date Approved: September 2025 OVERALL JOB PURPOSE To prepare nutritious, appetizing, and attractive meals, while working as a team with other Food Services members to provide smooth, efficient and safe operation of the kitchen area. All policies and procedures of the Community must be followed, including menus and portion-control requirements. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS • High school graduate or equivalent, • Must be 18 years of age, • Culinary Arts Degree or two (2) years’ experience in institutional or full-service restaurant cooking preferred, • Ability to read and prepare recipes, in careful detail, as provided by the company, • Knowledge of and ability to comply with Food Service sanitation practices, • Ability to courteously work with staff and residents in resolving food service problems, • Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff, • Ability to work with little supervision and maintain a high level of performance and customer service, • Meets state related requirements (as applicable for position), • Ability to work in a team setting and be a team player, • Maintain a positive, respectful, and professional approach with coworkers and residents, • Ability to keep all business and operations information confidential, • Possess excellent customer service and organizational skills, • Ability to work under time constraints and meet department deadlines, • Ability to follow and adhere to policies, procedures and standards, • Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Review menus and daily food production worksheets for instructions, • Prepare meals following community menus and recipes, • Practice community portion-control standards, • Follow safe food-handling and storage procedures, • Ensure that food, supplies, and appropriate personnel are available for the meal planned, • Serve nutritious food, attractively garnished in a punctual manner, • Follow procedures for covering, labeling, dating, and storing food and complete leftover logs, • Ensure temperature logs are completed at the required time (Cooler, Freezer, Production sheets, and Dishwasher), • Follow company sanitation standards by effectively cleaning while working, including the preparation, and serving areas, pots and pans, kitchen surfaces, walls and floors using appropriated cleaning schedules and charts, • Focus on resident satisfaction and resolve any food-complaint issues as needed, • Assist with the set-up of special functions, • Performs other duties as assigned by supervisor, • May be assigned to any other job functions in the community on a relief basisOTHER JOB DUTIES AND RESPONSIBILITIES, • Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others, • Meet the assigned work requirements of the job. Regular attendance is required, • Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude, • Represent the community in a professional, courteous, and friendly manner, • Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor, • Adhere to all company policies, procedures, and standards, • Follow specified procedures regarding the handling of contaminated material encountered in accidents or injuries on the Community premises, • Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed), • Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification Equal Employment Opportunity Statement: Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand √ Walk √ Sit √ Pushing, pulling and/or reaching √ Grasping and fine manipulation √ Climb or balance √ Stoop, kneel, crouch, or crawl √ Talk or hear √

Job Description Executive Assistant & Business Operations Coordinator As the Executive Assistant & Business Operations Coordinator, you will play a key role in supporting the company’s legal, regulatory, and executive functions. You’ll manage corporate entities, licenses, permits, compliance deadlines, and acquisition-related activities while providing high-level administrative support to the President and senior leadership. This role is ideal for a highly organized, discreet, technology-forward professional who can manage competing priorities, build strong relationships across the organization, and use technology and AI to streamline processes and support a growing company. What You’ll Be Doing • You will manage the lifecycle of corporate legal entities, including formations, registrations, annual renewals, filings, maintenance, and dissolutions across multiple states and jurisdictions., • You will oversee liquor licenses, business licenses, food service licenses, hotel licenses, permits, and other regulatory requirements across the company’s properties and locations., • You will maintain compliance calendars, licensing records, corporate documentation, and audit-ready files while proactively tracking deadlines and renewals., • You will coordinate with outside legal counsel, registered agents, government agencies, Accounting, Operations, Human Resources, Business Development, and property leadership to ensure compliance requirements are completed accurately and on time., • You will support new acquisitions, management takeovers, property openings, and transitions by coordinating entity formations, EINs, state registrations, licenses, permits, and required documentation., • You will assist with due diligence, M&A activities, financing, audits, and other legal and corporate projects as needed., • You will maintain corporate governance records, including organizational documents, resolutions, minute books, cap tables, and organizational charts., • You will manage the transfer, renewal, and closure of licenses associated with property openings, ownership changes, property sales, and entity dissolutions., • You will support brand and investor administration, including employee ID setups, annual investor tax document distribution, and maintaining accurate property and business unit records., • You will serve as a company notary public for corporate and legal documents., • You will use technology, automation, and AI tools to improve compliance tracking, document management, renewal processes, and recurring administrative workflows., • You will manage complex calendars, travel arrangements, meetings, correspondence, expenses, and other administrative responsibilities for the President and senior leadership team., • You will coordinate executive meetings, offsites, and board meetings, including logistics, materials, follow-up items, and communication., • You will serve as a trusted liaison between the President’s office, internal departments, external partners, board members, and other key stakeholders., • You will handle confidential legal, financial, executive, and personal information with a high level of discretion and professionalism., • You will continuously identify opportunities to improve processes, automate recurring work, and create scalable systems as the organization continues to grow. Education & Experience • Paralegal certificate, degree, or equivalent professional experience in corporate or legal compliance., • Three (3) or more years of experience managing corporate compliance, licensing, regulatory filings, or related legal administration., • Hospitality, restaurant, alcohol beverage, multi-state real estate, or franchise industry experience, highly preferred., • Experience managing multi-state business licenses and/or liquor licenses., • Experience supporting C-suite executives in a fast-paced environment., • Familiarity with state Secretary of State filing systems and Alcohol Beverage Control (ABC) processes., • Proficiency with Microsoft Office and document management platforms such as SharePoint., • Experience navigating state, county, and municipal filing portals., • Hands-on experience using AI or automation tools to streamline legal, compliance, administrative, or document-management processes., • Active notary public commission, or willingness to obtain one shortly after hire. Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Exceptional organizational skills with the ability to manage a high volume of recurring deadlines across multiple states, entities, properties, and executives., • Strong attention to detail with the ability to maintain accurate records and documentation., • Strong written and verbal communication skills with the ability to communicate effectively with senior leadership, outside counsel, government agencies, and property teams., • High degree of discretion and professionalism when handling confidential legal, financial, executive, and personal information., • Strong problem-solving and decision-making skills with the ability to exercise sound judgment and adapt to changing priorities., • Ability to build collaborative relationships and work effectively across multiple departments while balancing competing priorities., • Technology-forward mindset with the ability and willingness to use AI, automation, and digital tools to improve efficiency., • Ability to embrace HVMG’s Culture of Excellence by demonstrating professionalism, a positive attitude, and a commitment to exceptional service., • Amazing opportunities for career advancement across HVMG, • Flexible PTO, • Up to 40% earned wages paid BEFORE payday with PayActive, • Full Healthcare Benefits (including medical, dental, and vision coverage), • 401k Retirement Plan with a guaranteed 4% match and no vesting, • Hotel and Food and Beverage Discounts and Perks Careers at HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. HVMG participates in the E-Verify program in certain locations, as required by law. An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Job DescriptionGroup Sales Manager Be part of something bigger. The Sonesta Gwinnett Place Atlanta is entering an exciting new chapter as we prepare for our transition to Hyatt Regency. We are looking for a driven, relationship-focused Sales Manager to join our team and help build the business that will carry this hotel into its next era. As a Sales Manager, you will be responsible for generating new group and business travel opportunities through proactive prospecting, relationship development, outside sales, and strategic account management. You’ll manage the sales process from the first conversation through contract execution while partnering closely with our operations and events teams to deliver exceptional experiences for our clients. This is an opportunity to join the team during a significant hotel transformation and play a meaningful role in shaping our future success. What You’ll Be Doing • Build and maintain strong relationships with corporate clients, meeting planners, third parties, community organizations, and key business partners to generate new hotel revenue., • Proactively prospect for new business through outside sales calls, networking, telephone prospecting, industry events, referrals, and targeted sales campaigns., • Develop business within assigned market segments, with a focus on driving group rooms, meeting space, and overall hotel revenue., • Respond to incoming RFPs and inquiries with creative, compelling proposals that position the hotel and its evolving product effectively., • Manage the full sales cycle, including prospecting, qualification, site inspections, proposal development, negotiation, contracting, and turnover to operations., • Identify opportunities to grow existing accounts and convert new customers into long-term hotel partners., • Clearly communicate client expectations, event details, and contractual commitments to hotel operations and event teams., • Maintain accurate account activity, sales forecasts, and business opportunities within the hotel’s sales systems., • Collaborate with the Director of Sales & Marketing and the broader commercial team to execute strategies that support revenue goals., • Represent the hotel and its upcoming Hyatt Regency transformation with enthusiasm, professionalism, and confidence throughout the marketplace. Education & Experience Hotel experience is always a plus! Applicants should have: • A college degree or two years of hotel experience, • Previous experience in a similar or related position Additional consideration will be given to applicants who have completed special certifications, such as [job-specific]. Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • The ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed for the position with or without reasonable accommodations., • Ability to embrace HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Our Associates Love • Amazing opportunities for career advancement across HVMG, • Flexible full-time and part-time schedules, • Up to 40% earned wages paid BEFORE payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full Healthcare Benefits (including medical, dental, and vision coverage), • 401k Retirement Plan with a guaranteed 4% match and no vesting, • Hotel and Food and Beverage Discounts and Perks Careers at HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. HVMG participates in the E-Verify program in certain locations, as required by law. An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Job Description Make a difference in the lives of others while personally thriving! Join Bridge Senior Living – a certified Great Place to Work! Now Hiring!! What you can expect as a Utility Worker with us: • $1,000 Employee Referral Bonus, • Tuition Reimbursement eligibility after three months of full-time employment, • Competitive pay, • 401(k) with company match, • Next Day Pay with PayActiv, • Excellent Benefits, • Offering health insurance benefits starting at $80 per month for full-time associates Qualification of an ideal Utility Worker: • CPR Certified, • Able to lift minimum of 10 lbs, • Food handler certificate preferred, • Prefer at least 1 year of related work experience Utility Worker Job Summary: As a Utility Worker, you will be responsible for the general kitchen sanitation including washing kitchen equipment, pots, and dishes. You will assist the kitchen staff with receiving, unpacking and storing all vendor deliveries. • Empty kitchen garbage/trash and sanitize containers as needed., • Check in, unpack, and store dry goods, cleaning supplies, and cold stock. EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact questions@bridgeseniorliving.com or 1-888-883-1796 for assistance with an accommodation.

Job DescriptionMaintenance Engineer We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment. Schedule: • Must be able to work AM/PM and alternating weekends: 7a-4p, 2pm-10:30pm or 3pm-11pKey Responsibilities, • You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment., • Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations., • You will report to the Engineering Supervisor or Chief Engineer., • A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.Education & Experience Hotel experience is always a plus! Applicants should have: • No educational minimum is required, • Previous experience in a similar or related positionWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Treasury Manager Corporate — Finance & Accounting As the Treasury Manager with HVMG, you'll play a critical role in managing cash management, banking, and treasury operations for the management company and all hotel properties — ensuring adequate liquidity, accurate cash positioning, and strong banking relationships across our portfolio. If you're a detail-oriented, relationship-driven finance professional who thrives on solving problems and strengthening controls, this role offers the opportunity to be a trusted partner to hotels, ownership groups, and HVMG's senior finance leadership. Key Responsibilities • Own and manage all banking relationships on behalf of the management company and hotels, serving as the primary point of contact for bank representatives., • Direct the opening and closing of bank accounts across the hotel portfolio and corporate office., • Approve and execute wires using various treasury management systems, ensuring appropriate controls and authorization levels are followed., • Oversee weekly cash positions for each hotel to understand current liquidity; proactively identify cash needs and coordinate funding with Regional Controllers., • Lead the opening and closing of merchant IDs and set up users for payment processing systems., • Manage the escheatment/unclaimed property process for corporate accounts payable accounts, ensuring compliance with state requirements., • Research outstanding checks and process voids and stop payments., • Oversee annual 1099 reporting and filing for the management company., • Process and reconcile miscellaneous deposits for the management company., • Coordinate and prepare information from all properties for policy renewals and audits; prepare special reports as requested by insurers or properties., • Manage the issuance of certificates of insurance as requested by properties, lenders, and investors., • Support month-end closing activities related to treasury and cash accounts for the management company., • Identify and implement process improvements to strengthen cash controls and treasury operations., • Problem-solve banking and treasury issues as they arise., • Support the Corporate Director of Finance, SVP of Accounting and Finance, and CFO as needed.Specific Job Knowledge, Skills & Abilities, • Experience with treasury management systems, Sage Intacct, M3 Profit Sword, Rivur, SharePoint, and similar hospitality/accounting platforms., • Strong working knowledge of cash management, banking operations, and treasury controls in a multi-unit business., • Working knowledge of basic accounting principles such as accruals, debit/credit, and the matching principle., • Strong knowledge of Generally Accepted Accounting Principles., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • Strong organizational skills with the ability to manage multiple bank accounts and properties while meeting established timelines under pressure., • Strong oral and written communication skills, including the ability to work directly with banking partners, insurers, lenders, and investors., • Proficient in Microsoft Office applications., • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations., • Ability to write reports, business correspondence, and procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Education & Experience, • Bachelor's Degree from a four-year college or university, preferably in finance or accounting, or an equivalent combination of education and experience, required., • 4–6 years of progressive treasury, cash management, or accounting experience., • Prior experience managing banking relationships preferred., • Hospitality industry experience, either corporate/regional or on-property, preferred.What You'll Need to Succeed, • Eligible to work in the United States., • Ability to read, write, and communicate effectively in English., • Ability to sit, stand, bend, kneel, and lift as required — with or without reasonable accommodations., • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed., • A warm, professional demeanor that reflects HVMG's Culture of Excellence.Why Our Associates Love HVMG, • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website — we live and breathe it. As one associate said in an anonymous survey, “This is the best management company I've ever worked for. They walk the talk from the corporate office to the field.” We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Talent Acquisition Manager As the Talent Acquisition Manager, you will lead the daily operations of the Talent Acquisition team while driving the recruitment of high-quality associates across HVMG’s portfolio of hotels and corporate offices. You’ll oversee recruiting strategies, guide Talent Acquisition Specialists, manage full-cycle recruitment for General Manager, corporate, and other exempt-level positions, and partner with senior leadership to identify and address talent needs. Your leadership will help build strong talent pipelines, improve recruiting effectiveness, and support the continued growth of Hospitality Ventures Management Group. What You’ll Be Doing • You will lead and support Talent Acquisition Specialists to ensure recruiting demands are met and specialized hiring needs are addressed across assigned locations., • You will partner with the Director of Talent Excellence to develop and execute annual sourcing and recruitment strategies., • You will manage full-cycle recruitment for Select/Limited Service General Managers, corporate positions, and other exempt-level roles., • You will conduct candidate phone screens, evaluate resumes and applications, coordinate interviews, and guide candidates throughout the recruitment process., • You will partner with hiring managers and senior leadership to understand staffing needs, provide recruiting guidance, and ensure HVMG’s hiring process is followed consistently., • You will present qualified candidates to hiring managers and provide detailed information about their experience, qualifications, and fit for the position., • You will coordinate interviews, interview days, candidate communications, post-interview feedback, and follow-up activities., • You will conduct detailed reference checks and analyze results in partnership with hiring managers, Human Resources, and Talent leadership., • You will extend offers of employment to selected candidates under the direction of the Director of Talent Excellence., • You will build and maintain strong relationships with colleges, universities, hospitality schools, community organizations, and other talent sources to develop diverse and qualified candidate pipelines., • You will lead and support college recruiting programs, career fairs, hospitality school partnerships, and other community outreach initiatives., • You will research and implement innovative sourcing strategies and recruiting tools to increase application volume and improve sourcing effectiveness., • You will leverage social media and other recruiting technologies to create targeted recruiting campaigns and attract top talent., • You will partner with hotel teams during new property transitions, supporting recruiting, career fairs, job postings, task force staffing, offers, and onboarding efforts., • You will support recruiting for corporate office positions and provide candidates with accurate, engaging information about HVMG, our business strategy, and the opportunities available., • You will prepare candidates for interviews by setting expectations and providing information about the company, department, position, and hiring team., • You will organize and facilitate post-interview debriefs and feedback sessions with hiring teams and candidates., • You will partner with senior leadership to identify and manage appropriate visa programs and recruiting initiatives., • You will maintain accurate and organized candidate and recruiting documentation to support compliance, reporting, and audit requirements., • You will stay current on employment and recruiting practices, legal requirements, and industry trends through ongoing training and professional development., • You will monitor and report recruiting metrics, including application volume, time to fill, time in step, sourcing, and sourcing effectiveness., • You will provide exceptional customer service to candidates, hiring managers, hotel leaders, and corporate associates throughout the recruitment process., • You will collaborate with the Talent and HR teams to support staffing plans, talent initiatives, and organizational development activities., • You will represent and reflect HVMG’s culture and values when building relationships with candidates, associates, business partners, colleges, and community organizations. Education & Experience • Bachelor’s degree and/or equivalent combination of education and experience., • High-volume recruitment experience required., • Hospitality industry experience, including direct hotel operations experience, highly preferred., • Experience recruiting for a multi-property or franchise organization., • Experience managing and developing recruiting teams or Talent Acquisition Specialists., • Demonstrated experience with full-cycle recruiting, including sourcing, screening, interviewing, selection, offer management, and onboarding., • Experience developing sourcing strategies, community partnerships, college recruiting programs, and career fair initiatives., • Experience working with Applicant Tracking Systems; ATS conversion or implementation experience, highly preferred., • Experience using recruiting technology, social media, and other sourcing tools to attract qualified candidates., • Knowledge of employment recruiting practices and applicable employment laws., • Ability to travel as required. Essentials To be a successful candidate, you will need the following: • Eligible to work in the United States., • Strong leadership and team management skills with the ability to coach, develop, and motivate Talent Acquisition professionals., • Exceptional organizational skills with the ability to manage multiple searches, priorities, hiring managers, and deadlines simultaneously., • Strong written and verbal communication skills with the ability to effectively present candidates and recruiting strategies to hiring managers and senior leadership., • Strong relationship-building skills with the ability to establish partnerships with candidates, hotel leaders, corporate teams, colleges, community organizations, and business partners., • Ability to manage competing demands, accept constructive feedback, and remain adaptable and flexible in a fast-paced environment., • Strong judgment and initiative with the ability to make sound recruiting decisions and proactively identify solutions., • Ability to handle sensitive and confidential candidate and employee information appropriately., • Strong knowledge of Microsoft Office Suite, email, internet-based recruiting tools, and Applicant Tracking Systems., • Ability to quickly learn and adapt to new systems, processes, technologies, and recruiting tools., • Ability to embrace HVMG’s Culture of Excellence by demonstrating a positive attitude, professionalism, collaboration, and a commitment to exceptional service. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Overview Role: Dietary Manager / Food Service Director / Dining Services Director Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services. • Lead and support the food service team to meet quality and safety standards., • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software.., • Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed., • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively., • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly., • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment., • Maintain consistent attendance, punctuality, and timely completion of tasks., • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests., • All other duties as assigned. Qualifications • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred., • Two years of experience in quantity food production/service and personnel supervision preferred., • Certified Dietary Manager (CDM) certification preferred (or as required by state and county law)., • Must obtain Food Protection Manager (FPM) within the first 14 days of employment, • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment., • Strong written and verbal communication skills., • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks., • Compliance with COVID-19 vaccination policies, • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods., • Must be able to perform routine, repetitive tasks continuously., • Must be able to work around food and cleaning products., • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting., • May be required to complete an approved sanitation and safety course., • Residency within the service area required Ready to Join Us? If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Job DescriptionMaintenance Engineer We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment. Key Responsibilities • You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment., • Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations., • You will report to the Engineering Supervisor or Chief Engineer., • A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.Education & Experience Hotel experience is always a plus! Applicants should have: • No educational minimum is required, • Previous experience in a similar or related positionWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Senior Vice President of Revenue Performance Corporate — Revenue Management As the Senior Vice President of Revenue Performance with HVMG, you'll lead the revenue management and distribution strategy across our nationwide portfolio of hotels — driving the performance that allows our teams to deliver exceptional guest experiences every day. You'll lead a team of regional, central, and on-property revenue strategy leaders, partner closely with peers across Sales and Digital Marketing as part of our Revenue Excellence leadership team, and work directly with brands, asset managers, and owners to demonstrate the value HVMG's revenue strategy creates. If you're a strategic, relationship-driven leader who is comfortable working with data to guide decisions and loves developing high-performing teams, this role offers the opportunity to shape revenue performance across a growing, nationwide hotel portfolio — with a path to even broader executive leadership. Key Responsibilities • Oversee rooms revenue budgets, forecasting, pricing, demand analysis, yield management, market segmentation, mix optimization, and selling strategies to maximize revenue and profit., • Lead revenue management for new property openings and takeovers, owning the full ramp-up process and directing execution of the GM playbook., • Lead and develop a team of regional, central, and on-property revenue managers to meet and exceed RevPAR and RevPAR index targets., • Monitor the development and attainment of revenue budgets, forecasts, and market share targets., • Champion revenue management innovation and a culture of revenue excellence, both internally and with external stakeholders (brands, owners, investors)., • Serve as HVMG's key point of contact on all matters relating to revenue management., • Lead the development and execution of property-specific and portfolio-wide revenue strategies and performance goals., • Create and implement best practices, and support ownership and property reviews., • Drive talent development across the Revenue Excellence team., • Serve as subject matter expert on revenue management systems and related projects., • Act as liaison between the revenue management department and other departments on best practices, standards, and communication norms., • Lead the implementation of new revenue management tools and collaborate with internal stakeholders on brand revenue systems., • Develop and maintain strong working relationships with general managers, sales leaders, and revenue-producing departments at every hotel., • Plan and manage strategic engagement with OTAs and other distribution channels to secure the most profitable terms and business mix.Education & Experience, • Bachelor's or master's degree in Hotel Management, Business, Marketing, Finance, or a related field, or an equivalent combination of education and work-related experience., • 10+ years of progressive revenue management leadership experience, with proven success in a hotel or similar above-property role., • Revenue management expertise across major brands — including Hilton, Hyatt, and Marriott — as well as independent hotels.What You'll Need to Succeed, • Eligible to work in the United States., • Ability to read, write, and communicate effectively in English., • Strong relationship-building skills and the ability to clearly and confidently communicate complex strategies to direct reports, peers, senior executives, and external stakeholders., • Comfortable working with data to draw conclusions and inform strategy and decision-making., • Experience with RMS, CRS, and PMS systems, and proficiency in MS Excel., • Ability to travel approximately 30–50%., • A warm, professional demeanor that reflects HVMG's Culture of Excellence.Why Our Associates Love HVMG, • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website — we live and breathe it. As one associate said in an anonymous survey, “This is the best management company I've ever worked for. They walk the talk from the corporate office to the field.” We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionRegional Director of Marketing Strategy As the Regional Director of Marketing Strategy with HVMG, you'll play a vital role in shaping the marketing performance of our hotel portfolio across multiple markets and brands. This role will lead and support our property teams in the development, execution, and oversight of individualized marketing strategies — spanning digital, social, and traditional channels — that drive demand, strengthen brand positioning, and maximize return on investment. Key Responsibilities • Develop and execute a comprehensive portfolio-wide marketing strategy aligned with business, revenue, and growth objectives, • Establish marketing standards, frameworks, and best practices across all properties, • Balance brand compliance with market-specific customization and performance needs, • Serve as the central point of accountability for marketing performance across the portfolio, • Partner closely with Revenue Strategy and Sales to support demand generation across transient, group, and leisure segments, • Ensure marketing initiatives align with pricing strategies, demand patterns, and segment priorities, • Support need-period demand generation, shoulder-night strategies, and market-level campaigns, • Actively participate in commercial strategy discussions to align marketing with revenue outcomes, • Oversee digital marketing strategy, including website content, SEO/SEM, paid media, metasearch, and email campaigns, • Ensure brand.com and direct channels are effectively marketed and optimized for conversion, • Deploys paid media campaigns, monitors return on ad spend (ROAS) and optimizes ROAS based on most profitable tactics, • Evaluate emerging digital trends, platforms, and technologies for portfolio applicability, • Protect and enhance brand positioning across all properties, ensuring brand standards are met or exceeded, • Collaborate with brand partners to maximize participation in brand programs and campaigns, • Guide positioning and storytelling across channels to reflect each property’s unique value proposition, • Support repositioning, renovation, or relaunch initiatives as needed, • Assist with branding efforts for independent hotels, • Manage relationships with marketing agencies, digital vendors, PR firms, and creative partners, • Establish clear performance expectations, deliverables, and accountability measures, • Evaluate agency effectiveness and recommend changes as appropriate, • Ensure efficient use of marketing budgets with a focus on performance and ROI, • Define portfolio marketing KPIs and dashboards, • Analyze marketing performance and translate data into actionable insights for leadership, • Partner with Finance and Revenue teams to measure marketing ROI and contribution to topline performance, • Communicate results, trends, and recommendations to executive leadership and ownership, • Work closely with Operations to align marketing messaging with on-property experience, • Support Sales efforts with collateral, campaigns, and storytelling tools, • Collaborate with Revenue and BI teams to ensure data-driven decision making, • Serve as advisor of marketing funds to General Managers and portfolio leadership A comprehensive Job Description will be shared during the interview process. Education & Experience • Bachelor’s or Master’s degree in Marketing, Business, Hospitality, or related field, or combination of education and work-related experience, • 5+ years of progressive experience in hotel marketing, digital marketing, or commercial strategy, • Demonstrated experience leading marketing initiatives at a corporate or portfolio level, • Experience working with multiple brands, ownership groups, or asset types preferred, • Proven track record of data-driven marketing and ROI optimizationWhat You’ll Need to Succeed, • Eligible to work in the United States, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence, • Strategic thinker with the ability to translate strategy into execution, • Ability to influence, collaborate, and build relationships across the organization., • Understanding of hotel demand drivers and digital marketing ecosystems, • Excellent communication, presentation, and storytelling skills, • Proficiency with digital marketing platforms, analytics tools, CMS, CRM, and marketing automation, • Data fluency, including performance dashboards and campaign analyticsWhy Our Associates Love HVMG, • Career growth opportunities across our nationwide portfolio, • Paid Time Off (PTO) and 9 Company Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Sbarro 3131 Manchester Expy Space #F6 Columbus, GA 31909 Benefits • Paid Vacation, • Paid Sick, • Employee Meal Perks! If Full-Time, • Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance, • Dental insurance, • Health insurance, • Vision insurance, • Critical Illness Summary Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volume fluctuations in any given restaurant and the various station responsibilities, each team member may be asked to assist in fulfilling other position duties. It is desirable that each Team Member be cross-trained in each duty. Essential Duties & Responsibilities Server / Cashier • Must serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Receives payment for all transactions following prescribed methods and with prescribed standards for guest service. • Follows all required procedures outlined in Sbarro cash handling policy., • Demonstrates full working knowledge of Sbarro point-of-sale register system., • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments., • Follows established cost control systems, including employee food policy and waste guidelines., • Assists other team members when required., • Responsible for the proper use of gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Assists other team members when required., • Other duties as assigned Pizza Maker • Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Appropriately judges the volume of sales in relationship to pizza preparation and production., • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments., • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Assists other team members when required., • Other duties as assigned. Steam Cook / Prep • Prepares all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Operates all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.). • Functions independently to prepare adequate product according to predetermined production schedules or requirements. • Correctly maintains all displayed steam table items according to Sbarro Recipe Manual and Sbarro Product Cards while maintaining local health requirements. • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner., • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. Dishwasher • Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards. • Cleans and sanitizes all restaurants’ trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures. • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures. • Serves customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards. • Completes cleaning and stocking duties in accordance with appropriate operating procedures., • Assists other team members when required., • Other duties as assigned., • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food/cold food, and the attractive presentation of all food. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Assists other team members when required., • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company.. • Ability to follow all health and safety laws, policies and procedures., • Ability to deliver food orders within specified time goals, • Prolonged periods of standing, walking, bending and stooping., • Able to lift 50 pounds., • Able to effectively and safely use kitchen knives., • Adequate command of English language including understanding, speaking, reading and writing., • Basic mathematical skills for accurate cash handling. Other Requirements • Outgoing, enthusiastic, willing to serve the public in a positive manner., • Able to arrive to work on time., • Able to work in a cooperative manner with the other team members and management staff., • Ability to handle stressful situations in a calm, pleasant attitude., • Ability to manage multiple tasks. Employment Standards • Employees must be at least 16 years of age and possess all documents and permits required by law. • Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law. • Previous restaurant experience is helpful but not required ABOUT SBARRO In 1956, Carmela and Gennaro Sbarro opened the doors to their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro made pizza slices for shift workers looking for a quick meal. Her slices were so popular that they soon opened a second location focused solely on pizza. Since then, Sbarro has brought the best pasta, salad, and of course the XL NY slice to 630 eateries across 28 countries. You’re welcome, world.

Job Description Sbarro 2860 Cumberland Mall, Suite #1326, Atlanta, GA 30339 Benefits • Paid Vacation, • Paid Sick, • Employee Meal Perks! If Full-Time, • Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance, • Dental insurance, • Health insurance, • Vision insurance, • Critical Illness Summary Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volume fluctuations in any given restaurant and the various station responsibilities, each team member may be asked to assist in fulfilling other position duties. It is desirable that each Team Member be cross-trained in each duty. Essential Duties & Responsibilities Server / Cashier • Must serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Receives payment for all transactions following prescribed methods and with prescribed standards for guest service. • Follows all required procedures outlined in Sbarro cash handling policy., • Demonstrates full working knowledge of Sbarro point-of-sale register system., • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments., • Follows established cost control systems, including employee food policy and waste guidelines., • Assists other team members when required., • Responsible for the proper use of gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Assists other team members when required., • Other duties as assigned Pizza Maker • Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Appropriately judges the volume of sales in relationship to pizza preparation and production., • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments., • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Assists other team members when required., • Other duties as assigned. Steam Cook / Prep • Prepares all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Operates all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.). • Functions independently to prepare adequate product according to predetermined production schedules or requirements. • Correctly maintains all displayed steam table items according to Sbarro Recipe Manual and Sbarro Product Cards while maintaining local health requirements. • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner., • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. Dishwasher • Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards. • Cleans and sanitizes all restaurants’ trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures. • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures. • Serves customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards. • Completes cleaning and stocking duties in accordance with appropriate operating procedures., • Assists other team members when required., • Other duties as assigned., • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food/cold food, and the attractive presentation of all food. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Assists other team members when required., • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company.. • Ability to follow all health and safety laws, policies and procedures., • Ability to deliver food orders within specified time goals, • Prolonged periods of standing, walking, bending and stooping., • Able to lift 50 pounds., • Able to effectively and safely use kitchen knives., • Adequate command of English language including understanding, speaking, reading and writing., • Basic mathematical skills for accurate cash handling. Other Requirements • Outgoing, enthusiastic, willing to serve the public in a positive manner., • Able to arrive to work on time., • Able to work in a cooperative manner with the other team members and management staff., • Ability to handle stressful situations in a calm, pleasant attitude., • Ability to manage multiple tasks. Employment Standards • Employees must be at least 16 years of age and possess all documents and permits required by law. • Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law. • Previous restaurant experience is helpful but not required ABOUT SBARRO In 1956, Carmela and Gennaro Sbarro opened the doors to their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro made pizza slices for shift workers looking for a quick meal. Her slices were so popular that they soon opened a second location focused solely on pizza. Since then, Sbarro has brought the best pasta, salad, and of course the XL NY slice to 630 eateries across 28 countries. You’re welcome, world.

Responsible for preparing, packaging and labeling of meals, entrees, salads, party trays, rotisserie chicken, and ribs. Follows Costco standards for food preparation and sanitation. Cleans and sanitizes the Service Deli, deli equipment and deli utensils. Maintains a clean work area. Restocks supplies as needed. Provides a high level of member service. Packages, wraps, seals, weighs, and labels products manually and with a manual wrapping machine. Utilizes carts and rolling racks to perform daily duties. Stocks and rotates display case. Restocks and assembles large boxes of ingredients and supplies in the prep area. Slices vegetables for salads, entrees, and garnish on prepared foods. Assembles party trays, meals, and salads. Skewers and cooks chickens, ribs and all protein in commercial rotisserie ovens or combi ovens. Inserts up to eight skewers with chickens or ribs into rotisserie rotator slots, presses button to rotate for loading. Packages products, weighs ribs, places in heated display cases. Harvests chicken meat and pieces and carries a tray to the blast chiller to be used in deli products. Rotates stock in the cooler and uses carts to pull chicken and rib boxes for use in deli production. Follows Costco formulas and diagrams and monitors finished products to see that department consistency and quality standards are met. Complies with health codes regarding sanitation, temperatures, and pull dates. Upholds safety and security procedures. Counts on hand product, figures production needs, and documents production on daily form. Fills out time and temperature record forms. Records product to be salvaged, damaged, or destroyed for Manager audit. Shops the warehouse and purchases needed supplies and ingredients for the day's production. Cleans and sanitizes deli work areas including deli prep room, rotisserie chicken room, chicken prep area. Cleans freezer and cooler area weekly. Sweeps, sprays, mops, washes, wipes, applies cleaning agents, and operates a low-pressure washer. Logs sanitation procedures performed on daily reports and complies with health code. Follows safety procedures and reads labels for proper use and precautions related to cleaning products. Performs preventive maintenance for machinery, equipment, and implements. Cleans equipment by disassembling and spraying with a cleaning and sanitizing agent and wiping base. Cleans deli display cases weekly or as needed. Washes, rinses and sanitizes removable parts in a commercial dishwasher or by hand in 3 a compartment sink. Wipes stationary parts with a cleaning agent, water and sanitizing agent. Cleans deli prep room filters weekly. Using proper personal protective equipment (PPE): Cleans ovens by scraping interior, applying cleaning agent, wiping inside oven and base; Starts oven on clean cycle; Cleans oven hood by spraying and wiping with degreasing compound; Empties and cleans grease traps on ovens; Empties and cleans grease caddy; Cleans skewers using power soak skewer tank. Ensures proper cleanup and disposal of hazardous materials. Ability to operate vehicles, equipment or machinery. Assists with department duties as necessary. Assists in other departments of the warehouse as necessary.

We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the days transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. • You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly., • Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts., • You will report to the Front Office Manager or Director of Finance/Controller., • A career as a night auditor can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a position in hotel accounting or finance. Hotel experience is always a plus! Applicants should have: • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experience, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as requiredwith or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMGs Culture of Excellence, • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discounts Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Hotel experience is always a plus! Applicants should have: • A combination of education and experience., • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as requiredwith or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMGs Culture of Excellence, • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discounts Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionMaintenance Engineer We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment. Key Responsibilities • You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment., • Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations., • You will report to the Engineering Supervisor or Chief Engineer., • A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.Education & Experience Hotel experience is always a plus! Applicants should have: • No educational minimum is required, • Previous experience in a similar or related positionWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionMaintenance Engineer We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment. Key Responsibilities • You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment., • Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations., • You will report to the Engineering Supervisor or Chief Engineer., • A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.Education & Experience Hotel experience is always a plus! Applicants should have: • No educational minimum is required, • Previous experience in a similar or related positionWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionHuman Resources Manager As the Human Resources Manager, you will lead all HR functions, including recruitment, employee relations, training, and compliance. You’ll serve as a strategic partner to hotel leadership, fostering a positive work culture and supporting team member growth and engagement. This role requires strong interpersonal skills, HR expertise, and a commitment to organizational excellence. Key Responsibilities • You will be the champion of our hotel's most valuable asset: our employees, ensuring a positive and supportive work environment., • Your daily tasks will include managing HR staff, overseeing recruitment and employee relations, and developing training programs and policies., • You will report to the General Manager or Hotel Operations Manager., • A career as a director of human resources can lead to opportunities in various executive-level roles within the hospitality industry, such as regional HR director, vice president of HR, or even corporate-level positions.Education & Experience, • A college degree or two years of hotel experience, • Previous experience in a similar or related positionWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionSales Manager As the Sales Manager for the Reverb by Hard Rock Downtown Atlanta, you will focus on securing group business from a variety of corporate and business travel markets through proactive outreach, relationship building, and tailored sales strategies. You’ll manage the full sales cycle—from prospecting to contract execution—while collaborating with internal members to ensure flawless group experiences. This position reports to the Director of Sales and Marketing. Key Responsibilities • You will build excellent relationships with a variety of clients, third parties, and community organizations in order to generate business for the hotel. Segments may include: Business Travel and Group to boost topline revenue for this Hotel., • Your daily tasks will include outside sales calls, telephone prospecting for new business supported by a variety of resources, systems/tools, responding to incoming RFPs and inquiries, executing contracts, and communicating client expectations clearly to hotel team., • Your boss is the Director of Sales and Marketing., • Performance will be measured by sales goal achievement, with selling focus on 3 – 12 month revenue targets., • A job in sales is one of the most important in a hotel, driving topline revenue. This position can set you up for a progressive career in the sales discipline, including learning about new market segments, tackling larger hotels, and more. Education & Experience • A college degree or two years of hotel sales experience, • 2 Years Hotel Sales Experience, Required., • Experience selling Independent & Lifestyle Brands Hotels, Highly Preferred., • Delphi Sales System Experience, Highly Preferred. Additional consideration will be given to applicants who have completed special certifications What You’ll Need to Succeed • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discounts About HVMG At REVERB by Hard Rock, music brings people together, REVERB gives them a place to stay Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionGroup Sales Manager - Corporate As the Group Sales Manager – Corporate, you will generate and manage group business from corporate clients through strategic prospecting, relationship development, and customized proposals. You’ll work closely with internal departments to ensure seamless execution of group events and achieve revenue targets. This role reports to the Director of Sales. Key Responsibilities • You will build excellent relationships with local and national corporate clients, third parties, and community organizations in order to generate business for the hotel., • Your daily tasks will include prospecting for new business, responding to incoming RFPs and inquiries, executing contracts, and communicating client expectations to the hotel team., • Your boss is the Director of Sales., • A job in sales is a great way to learn about the entire hotel. This position can set you up for a progressive career in the sales discipline, including learning about new market segments, tackling larger hotels, serving as Director of Sales, and even working as a national salesperson or third-party planner.Education & Experience Hotel experience is always a plus! Applicants should have • A college degree or two years of hotel experience, • Previous experience in a similar or related position Additional consideration will be given to applicants who have completed special certifications What You’ll Need to Succeed • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionGroup Sales Manager - Association As the Group Sales Manager – Association, you will focus on securing group business from association markets through proactive outreach, relationship building, and tailored sales strategies. You’ll manage the full sales cycle—from prospecting to contract execution—while collaborating with internal teams to ensure flawless group experiences. This position reports to the Director of Sales. Key Responsibilities • You will build excellent relationships with local, state, and national association clients, third parties, and community organizations in order to generate business for the hotel., • Your daily tasks will include prospecting for new business, responding to incoming RFPs and inquiries, executing contracts, and communicating client expectations to the hotel team., • Your boss is the Director of Sales., • A job in sales is a great way to learn about the entire hotel. This position can set you up for a progressive career in the sales discipline, including learning about new market segments, tackling larger hotels, serving as Director of Sales, and even working as a national salesperson or third-party planner.Education & Experience Hotel experience is always a plus! Applicants should have • A college degree or two years of hotel experience, • Previous experience in a similar or related position Additional consideration will be given to applicants who have completed special certifications What You’ll Need to Succeed • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionSr. Catering Sales Manager As a Sr. Catering Sales Manager, you’ll lead the planning and execution of catered events, working closely with clients to ensure every detail exceeds expectations. From managing event logistics to coordinating with culinary and banquet teams, you'll deliver seamless experiences that drive guest satisfaction and revenue. This role is ideal for an organized, customer-focused professional with a passion for hospitality and event management. Key Responsibilities • You will build excellent relationships with clients, third parties, and community organizations in order to generate catering business for the hotel., • Your daily tasks will include prospecting for new business, responding to incoming RFPs and inquiries, executing contracts and BEOs, and communicating client expectations to the hotel team., • Your boss is the Director of Sales., • A job in catering is a great way to learn about the entire hotel. This position can set you up for a progressive career in the sales discipline, including moving into group sales and learning about new market segments. It could also lead to a path in food and beverage and hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have • A college degree or two years of hotel experience, • Previous experience in a similar or related position Additional consideration will be given to applicants who have completed special certifications What You’ll Need to Succeed • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.