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Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $500 Sign on Bonus! Job Title: Residential Shift Supervisor | Holyoke ER Work Location: Springfield, Holyoke, Chicopee, Northampton *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary., • Bilingual Preferred (Spanish/English) The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $500 Sign on Bonus! Job Title: Residential Shift Supervisor | Choices Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Residential Shift Supervisor is an evolution of the Residential Counselor II staff and is expected to continue to fulfill all expectations of a Shift Supervisor and will work with multiple age groups. In addition to those expectations, the Shift Supervisor will take a leadership role while reporting to the Assistant Director and Program Director. The Shift Supervisor will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary., • Bilingual Preferred (Spanish/English) The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Fitchburg *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short- term treatment needed to maintain the youth at home safely and to (re)connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset of the family) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction. Duties and Responsibilities: • Working under the supervision of a clinician to support the implementation f oa treatment plan to assist the youth and the family in achieving the goals of the plan., • Will teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs., • Phone contact and consultation are provided as part of the intervention., • Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver., • Provides or secures support and crisis/emergency services for the youth/family. This may be done through face-to-face contact, phone contact or by text., • The FIT Counselor must inform the Provider Agency of all emergencies or critical incidents., • Collaborates with agencies involved to meet the youth and the family’s needs. Will contact these key people by telephone frequently, invite them to Care Planning Team meetings., • Requirement to keep current on all Agency, Government and Funding trainings and health requirements (OSHA, Sexual Harassment, etc), • Completes all the necessary paperwork in a strength-based manner per Agency requirements, (i.e. court letters, change of placement forms, Referrals, ICP, Progress Notes, evaluation instruments, consent forms, etc.), • Must have a Bachelor’s degree in a human service field (including but not restricted to counseling, family therapy, social work, psychology, etc.) from an accredited college/university., • Must have experience in family therapy and working with youth and families., • Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving., • Demonstrated communications, administrative and organizational capabilities., • Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc., • Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Pittsfield *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short- term treatment needed to maintain the youth at home safely and to (re)connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset of the family) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction. Duties and Responsibilities: • Working under the supervision of a clinician to support the implementation f oa treatment plan to assist the youth and the family in achieving the goals of the plan., • Will teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs., • Phone contact and consultation are provided as part of the intervention., • Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver., • Provides or secures support and crisis/emergency services for the youth/family. This may be done through face-to-face contact, phone contact or by text., • The FIT Counselor must inform the Provider Agency of all emergencies or critical incidents., • Collaborates with agencies involved to meet the youth and the family’s needs. Will contact these key people by telephone frequently, invite them to Care Planning Team meetings., • Requirement to keep current on all Agency, Government and Funding trainings and health requirements (OSHA, Sexual Harassment, etc), • Completes all the necessary paperwork in a strength-based manner per Agency requirements, (i.e. court letters, change of placement forms, Referrals, ICP, Progress Notes, evaluation instruments, consent forms, etc.), • Must have a Bachelor’s degree in a human service field (including but not restricted to counseling, family therapy, social work, psychology, etc.) from an accredited college/university., • Must have experience in family therapy and working with youth and families., • Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving., • Demonstrated communications, administrative and organizational capabilities., • Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc., • Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Holyoke, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: • Submit detailed progress notes that follow federal, state, and agency requirements., • Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age-appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth’s home or another location of the family’s choice., • Maintain a caseload of 11-14 families., • Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan., • Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed., • Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed., • Provides or secures support and crisis/emergency services for the youth/family., • Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care., • High school degree or equivalent; post-secondary education an asset, • At least 2 years of clerical experience, • Bilingual Preferred (Spanish/English), • Microsoft Office proficient (e.g. Excel, Word, Power Point), • Flexibility to work shifts, including evenings, as required, • Ability to organize, prioritize and work under extreme work pressure, heavy workloads and deadlines, • Positive attitude and work ethic, • Excellent verbal and communication skills

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support Job Title: Assistant Youth Program Director Work Location: Greater Springfield Area *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: Be part of this great opportunity! We’re searching for an Assistant Program Director to join one of our Youth Programs in the Springfield, MA area. The Assistant Program Director is a member of the leadership team and will assume overall responsibility for the program in the absence of the Program Director. The Assistant Program Director will also maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter. They will also promote staff development and assist Program Director on Daily tasks. Duties and Responsibilities: • To supervise Direct Care/Relief Workers in those areas and provide support and training as needed., • Maintain a consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Maintain contact with families and collaterals as needed., • To assure that applicable rules, policies and procedures are being followed on their shifts., • To adhere to all the expectations of a shift Supervisor., • To provide leadership to shift Supervisors, • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • To accurately log all required documentation., • To act as a client advocate., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients., • To provide for client care and safety, and observe all safety measures., • To perform other duties as assigned by the Program Director or Clinical Director, • Travel required to two sites, • Promoting Knowledge acquisition and skills development through various professional development opportunities, • Assisting personnel in transferring the skill and knowledge obtained in the classroom to their work in the filed, • Inputting data into the data management system, • Using data collection tools and forms, • Reading and interpreting reports, • Those with Bachelor’s Degree in Human Services, Social Work, Psychology encouraged to apply., • At least two years experience in Human Services preferred, • Exceptional demonstrated writing and organizational skills; Exceptional demonstrated interpersonal skills, • Must have valid driver’s license and a vehicle to transport clients or perform other supportive services as necessary.