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Job DescriptionDescription: POSITION TITLE: CARE MANAGER III - PCA DEPARTMENT: Clinical Services REPORTS TO: Wellness Director POSITION SUMMARY: • The essential functions of the job for the Care Manager III- PCA, requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:, • Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable., • Must possess, at a minimum, a high school diploma or a GED, • Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights., • Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook., • Must be able to read, write, speak and understand English., • Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones., • Supervise and care for residents on daily basis according to your work list and assignment, • Provide assistance with activities of daily living according to resident’s individualized Care Plan, regarding bathing, shower, shampoo, if necessary, make bed, linens, escorts, assistance with dressing, oral hygiene, shaving, and hair and fingernail care if needed, • Observe and record assistance with prescribed medications, as per assignment, • Report refusals and/or reactions to care or medications to supervisor on duty, • Direct residents and family members to appropriate staff for other needs or information, • Assist with ordering room service for residents, when needed, • Report and record observations of change in resident condition to director/ supervisor and transfer relevant information to the next shift through the 24-hour shift report, • Be patient and understanding when communicating with staff, residents, and visitors. Speak slowly and clearly, • Provide assistance in dining room, as needed, • Answer emergency calls PROMPTLY and courteously, and complete required paperwork afterward, • Retrieve soiled linen and personal clothing from resident living areas. Sort and pre-soak linens, as required, before processing through washing machines, per resident’s Plan of Care, • Responsible for general upkeep and cleanliness of a resident’s apartment/ room. Empty waste baskets, wipe up spills, wash dishes, put away clothes, check refrigerator for spoiled food, • Report any unsecured throw rugs, extension cords, and any other fire/ fall hazards to maintain the No Fall Zone, • Observe condition of room/apartment and report anything in need of repair to maintenance/ supervisor, • Document clearly and objectively on residents, • Participate in in-service educational programs, as required by the community and state., • Record all care given and refusals, • Maintain required safety/ building checks, • Obtain resident weights, as needed, • Maintain universal precautions, bloodborne pathogens and biohazard precautions, • Promote positive public relations for the Community, • Provide assistance with toileting, personal care, changing incontinence products, • Assist with use of durable medical equipment (DME) to include walkers, wheelchairs, and canes, • Use good body mechanics to provide occasional assistance with transfers, • Assist residents to perform passive range of motion (ROM) exercises, as per Plan of Care, • Assist resident with braces, splints, slings, hearing aides, artificial breasts, dentures, and TEDS stockings, according to Plan of Care, • Must provide annual verification of a negative TB skin test. (With or Without the Aid of Mechanical Devices) • Must be able to move intermittently throughout the workday., • Must be able to cope with the mental and emotional stress of the position., • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met., • Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination., • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents, • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. I understand that as a result of my employment, I may be exposed to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals and that the facility will provide to me instructions on how to prevent and control such exposures. I further understand that I may also be exposed to the Hepatitis B and AIDS Viruses and TB, and that the facility will make available to me, free of charge, the hepatitis B vaccination. I also understand I may not release/disclose protected health or facility information without proper authorization. I hereby acknowledge receipt of Viva Senior Living’s Job Description. I understand that it is my continuing responsibility to read and know its contents. I also understand and agree that the Job Description is not an employment contract for any specific period of employment or for continuing or long-term employment. Therefore, I acknowledge and understand that unless I have a written employment agreement with Viva Senior Living that provides otherwise, I have the right to resign from my employment with Viva Senior Living at any time with or without notice and with or without cause, and that Viva Senior Living has the right to terminate my employment at any time with or without notice and with or without cause. I understand this job description and its requirements; I understand that this is not an exclusive list of the job functions and that I am expected to complete all duties as assigned; I understand the job functions may be altered by management without notice; I understand that this job description in no way constitutes an employment agreement and that I am an at-will employee. Employee Signature: ______________________________ Date: _____________________ Supervisor Signature: _____________________________ Date: _____________________ Requirements:

Job Description Role and Responsibilities Responsible for developing and maintaining client relations and intake of direct referrals made to HCR. Essential Functions • Cultivated relationships to help our physicians and hospitals identify the best home care solutions for their patients., • Demonstrated ability to work in fast-paced environment while maintaining attention to detail., • Timely and accurate creation & processing of incoming referrals., • Demonstrated effective communication with referral sources and other HCR departments., • Arranges Durable Medical Equipment/Oxygen, etc. with outside vendors., • Confirms insurance coverage on all referrals. Works in conjunction with Insurance Specialists to obtain required verifications/authorizations., • Documents according to department, agency & regulatory guidelines., • Actively participates in department and agency meetings with solutions-oriented contributions., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Provider relations experience in a healthcare environment preferred., • Exceptional customer service skills, with a good comfort level working in a fast paced office setting., • Top knotch computer proficiency and efficiency (MS Office Suite, Electronic Medical Record system EMR), • Possesses a keen eye for details, excellent time management abilities. The Client Relationship Specialist LPN is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist LPN. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel EOE/AA Minority / Female / Disability / Veteran Mon-Fri 40 hours per week

Job Description Newly created position due to LHCSA services growth in CNY and Catskill region. Will require paid travel throughout the CNY region as well as Otsego, Delaware and Schoharie Counties. Role and Responsibilities The RN Care Services Supervisor is responsible for managing client care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer. This role is also highly focused on Aide retention operates within the Licensed Home Care Service Agency (LHCSA). The RN Care Services Supervisor is a dedicated to participating in our Home Health Aide Training Program (HHATP) teaching new staff to be Aides. They will follow Aides from the classroom to the field so they can transition seamlessly and apply learning to hands on patient care. This role will be responsible for developing the overall plan of care for clients and the outcome of that care, including care delivered by other staff (LPN, HHA, PCA) who must be directed and supervised by the LHCSA RN. Essential Functions RN Case Management Functions: Overall responsibilities include: providing and coordinating quality patient care while maintaining a case load/productivity as assigned by direct supervisor. Accurate and timely documentation supporting care provided and/or needs of the client. • Conduct admission assessments and determine if a safe plan of care can be administered including the need for home health aide/personal care assistance including time of day, frequency of visits and length of time required to complete the plan of care., • Case manage primarily aide-related services according to regulatory guidelines., • Conduct in-home supervisory visits to oversee care given by home health aides and personal care aides., • Practice according to best practice standards and regulatory nursing standards., • Maintain relationships and clear lines of communication with MLTC case managers and other members of the care team., • Communicate effectively with aides, provide mentoring & positive feedback through phone conversations, and visits, • Oversee clinical skills of assigned aides, provide training., • Communicate with aide preceptor regarding skills, possible support needed in field., • Document according to standards of nursing practice., • Mentor new hires with consistent oversight, • Provide leadership, supervision, and operational guidance to Home Health Aides and Personal Care Aides, including reviewing Aide productivity, performance management, employee relations, and disciplinary/counseling., • Assist in completing annual performance evaluations, • Investigate and address Aide concerns, complaints, accidents, and other issues involving peers, patients, and/or care delivery. Report to the Regional Director, Executive Director and/or Human Resources, as appropriate., • Assist clinical educator in executing actions for Aide’s development of knowledge and skills, to ensure proficiency and patient care quality., • Responsible for ensuring all assigned staff complete all in-service credits annually., • Assist in coordination of HCR Preceptor program, • Demonstrate competencies as they relate to information/technology., • Establish and maintain relationships with community partners., • Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Education Requirements • Current, valid RN license issued by NYS Department of Education required. This role is primarily in a non-office setting and may be exposed to outdoor conditions. The working conditions are classified as heavy work: The following is a description of the physical requirements on a daily basis for the RN Care Services Supervisor. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Job Description CABVI is seeking a Vision Health and Wellness Outreach Coordinator to develop, plan, manage and execute all activities and initiatives related to securing referrals for vision rehabilitation services; network and build relationships with medical practices and other organizations; manage the entire rehab territory consisting of medical groups across various markets; and identify new opportunities to increase referrals and improve quality of care. Up to 25 hours per week expected. Job Responsibilities • Establish quality on-going relationships with medical practices and other organizations that serve individuals that could be referred for service to CABVI. This would include ophthalmologists, optometrists, other medical practices, health care organizations, and others. Use the skills of persuasion to encourage referrals., • Conduct presentations: develop, organize, plan, manage and conduct educational events such as tours, open houses, health fairs, continuing education programs and more., • Identify areas for growth and continued expansion of our referral sources, regularly contacting newly established medical practices or groups. Listen to the needs of the aforementioned groups and work with rehab staff to institute new practices or procedures to strengthen relations., • Develop a strong sales plan. Develop “sales” strategies. Work with PR to develop a strong marketing plan. Monitor competition, gather marketplace information and leverage existing programs and events to engage potential new referral sources. Manage the entire service territory discovering opportunities for expansion., • Collect data. Achieve department outreach goals and objectives. Keep detailed records of all contacts. Compile quarterly contact reports. Manage budgets for outreach events., • Work with PR to ensure a consistent marketing message. In partnership with PR design develop written sales materials, create social media and plan Rehabilitation evets and programs that will enhance "sales’., • Associates degree in business communication, marketing, public health or health studies required. Bachelor’s degree preferred. Experience in sales, health care or vision services a plus., • Must be skillful in presenting information and responding to questions from a wide variety of constituencies., • Must have expertise with databases, spreadsheets, and word processing. Must be able to design simple flyers and minimal marketing materials., • Must be willing to learn new technology., • Regularly required to stand and walk. Regularly required to sit for periods of time at computer terminal. Often required to reach with hands and arms; stoop or kneel and carry objects. CABVI offers a generous benefit package along with a family friendly work environment. We offer three health insurance plans to choose from along with dental and vision insurance. A retirement benefit through a 403(b) is offered to include employee and employer contributions. We also have paid time off, paid holidays, mileage reimbursement, a fitness center accessible to CABVI employees, employer sponsored life insurance along with many other employer sponsored benefits. CABVI is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Company DescriptionThe Central Association for the Blind and Visually Impaired (CABVI) is a not-for-profit agency with professional and support staff who provide comprehensive vision rehabilitation programs annually to more than 2000 people who are blind and visually impaired in a nine-county area. We teach independent living skills, as well as orientation and mobility, and we offer low vision services, children’s services, and continually-expanding technology and employment programs. One facet of our employment services is Central Industries, the Association’s manufacturing division that helps support agency services. Our mission is to assist people who are blind or visually impaired achieve their highest levels of independence.The Central Association for the Blind and Visually Impaired (CABVI) is a not-for-profit agency with professional and support staff who provide comprehensive vision rehabilitation programs annually to more than 2000 people who are blind and visually impaired in a nine-county area. We teach independent living skills, as well as orientation and mobility, and we offer low vision services, children’s services, and continually-expanding technology and employment programs. One facet of our employment services is Central Industries, the Association’s manufacturing division that helps support agency services. Our mission is to assist people who are blind or visually impaired achieve their highest levels of independence.

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