Associate Solutions Consultant
2 days ago
Saint Paul
Location US-Remote ID 2025-9565 Category Sales Position Type Full-Time Employee Type Regular Location Type Remote Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Associate Solution Consultant role at Granicus is the ideal launchpad for early-career professionals passionate about solving complex public sector problems through technology. This is not just an entry-level role-it's a mission-driven apprenticeship in value-based discovery, technical storytelling, and solution design. As an Associate Solution Consultant (ASC), you'll support mid-stage sales opportunities (Stage 2 and beyond) by conducting structured discovery, synthesizing agency needs, and contributing to solution design documentation. While your work will be guided and reviewed by senior consultants, you'll quickly grow into owning early deliverables-helping translate stakeholder input into well-scoped, outcome-aligned solutions. You'll learn how to connect government challenges to Granicus capabilities, and how to co-create solution narratives that resonate with both business and technical stakeholders. We're building a team that reflects the diversity of the communities we serve. Whether you're just starting out or pivoting into GovTech, we value curiosity, follow-through, and a shared commitment to public impact. Participate in Stage 2+ opportunities by preparing for and documenting discovery calls • Translate discovery insights into draft solution designs using established templates, • Identify early-fit signals and product alignment with support from more senior SCs, • Capture customer goals, pain points, and workflows in written form to support later demo or proposal work, • Review solution patterns and use cases to understand how Granicus platforms solve civic problems, • Work in Salesforce and Teams to maintain records, collaborate with AEs, and update internal documentation We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with sales, product, and marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support-and we celebrate small wins as much as major milestones. You'll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation. How We Show Up to Work We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help-whether we're collaborating with a teammate, designing a solution, or guiding a discovery call. We believe how we show up matters just as much as what we deliver. We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do. • 0-2 years of experience in SaaS, consulting, or public sector problem-solving roles, • A passion for public service and interest in how government services can be improved through technology, • Strong communication skills and curiosity around discovery, stakeholder needs, and product alignment, • Exposure to or interest in CRMs (e.g., Salesforce), collaboration tools (Teams), or business analysis methods, • A high level of accountability and willingness to grow from feedback, coaching, and real-world opportunity work, • Completes all onboarding milestones, including tool proficiency, framework training, and ride-along participation, • Demonstrates growth in solution documentation quality, discovery contributions, and internal reliability, • Produces usable solution design drafts with positive feedback from SCs and AEs, • Engages actively in peer reviews, retrospectives, and team meetings with increasing insight and confidence, • Maintains timely updates in CRM and presales assets with a high level of attention to detail Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • A few culture highlights include - Employee Resource Groups to encourage diverse voices, • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. The Impact Flexibility & Balance • Flexible Time Off - Take the time you need to rest, recharge, and live your life., • Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health., • Multiple Health Plan Options - Including a 100% employer-paid plan., • Employer HSA Contributions - When enrolled in a High-Deductible Health Plan., • Fitness Reimbursement Program - Stay active, your way., • Paid Parental Leave - For both birthing and non-birthing parents., • Traditional & Roth 401(k) - With a generous company match., • Online Learning Platforms - Fuel your professional development., • Competitive Salary & Bonuses - Your contributions are valued and rewarded. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.