Member Event Coordinator
10 days ago
Lincoln
Job Description Essential Duties and Responsibilities • Plan, coordinate, and execute memorable member events, activities, and social programs that align with the Wilderness Ridge experience., • Create, manage, and distribute all Banquet Event Orders (BEOs) for member events; ensure details are accurate, complete, and submitted on time., • Attend weekly BEO meetings with the management team to review upcoming events and ensure complete alignment between departments., • Develop event concepts, timelines, layouts, agendas, and décor that reflect the club’s unique lodge-style atmosphere., • Coordinate logistics including setup, entertainment, vendors, supplies, and staffing support., • Create registration forms, manage RSVPs, monitor attendance, and oversee seating/table assignments., • Communicate event details clearly and professionally with internal teams to ensure flawless execution., • Serve as a welcoming, polished, and professional presence at member events, embodying the hospitality values of Wilderness Ridge., • Build strong relationships with members, gaining insight into their interests to support meaningful engagement., • Assist in developing new traditions, seasonal programs, and family-friendly activities that enhance member satisfaction and retention., • Support children’s programming and multigenerational offerings that reinforce Wilderness Ridge as a place for families to connect and thrive., • Partner with the Communications and Marketing team to promote events through newsletters, social media, and other club channels., • Provide accurate event details, photos, recaps, and highlights for internal and external communications., • Ensure all promotional materials reflect Wilderness Ridge’s brand standards and tone., • Coordinate entertainment, instructors, speakers, and special guests for member events., • Build positive relationships with local partners, vendors, artists, and entertainers to enhance programming., • Ensure all required contracts, licensing, permits, or documentation (e.g., music or movie licensing) are completed prior to events., • Assist with event billing, fee collection, and accurate member charges., • Maintain organized event history files and assist with the development of the annual events calendar., • Track event expenses and support adherence to budget parameters., • Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment., • Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction., • Perform other duties as assigned. Education/Qualifications/Certifications • 2+ years of experience in hospitality, event coordination, or member services; private club experience strongly preferred., • Bachelor’s degree in Hospitality Management, Marketing, or Business preferred., • Strong organizational skills with the ability to manage multiple events and deadlines., • Excellent written, verbal, and interpersonal communication skills., • Creative thinker with strong attention to detail and a passion for delivering exceptional experiences., • Ability to work a flexible schedule including mornings, evenings, weekends, and holidays., • Proficiency in Microsoft Office; experience with event software preferred. Position Physical Requirements: • Ability to sit, stand, and move throughout the property for extended periods., • Ability to lift up to 20 pounds occasionally for event setup, décor, or supplies., • Must be able to use a computer, telephone, and standard office equipment on a daily basis., • Must be able to move between multiple buildings, venues, and outdoor spaces across the property as needed. Working Conditions: • Frequent interaction with employees across all departments, with work occurring in both indoor and outdoor environments., • Fast-paced setting with changing priorities, especially during peak seasons, major events, or staffing demands., • Occasional exposure to kitchen, maintenance, golf, pool, or event spaces., • Regular use of computer systems and digital communication tools.