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  • General Manager
    General Manager
    2 days ago
    Full-time
    Bellevue, Nashville

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. The General Manager is responsible for overseeing the daily execution of the Swig brand, ensuring that our food, service, and store operations meet the highest standards. This role involves managing and training staff, maintaining a clean and efficient environment, and ensuring customer satisfaction in every aspect of our operations. The General Manager is expected to lead by example and be the go-to person for all customer service matters. How You'll Make an Impact: • Oversee the execution of the Swig brand on a daily basis, ensuring that all procedures, policies, and quality standards are followed., • Serve as the point of contact for all customer service matters, ensuring that every guest has a positive and memorable experience., • Oversee the preparation of food and drinks, ensuring that all items meet Swig's standards of quality, taste, and presentation., • Assess the hiring needs of the store, interview candidates, and ensure the completion of the hiring process in compliance with guidelines., • Train staff according to Swig's policies and procedures, ensuring that all employees understand and apply the brand's values. Provide one-on-one mentoring to staff to promote continuous improvement., • Administer and document verbal warnings, write-ups, and Performance Improvement Plans (PIPs) as needed., • Demonstrate expert knowledge of the menu and be able to assist staff and customers with detailed product information., • Complete all opening and closing checklists, ensuring that all store procedures are followed and all tasks are completed in a timely manner., • Ensure that all deposits are taken and accounted for accurately., • Maintain a clean and inviting environment, including managing dining room cleanliness, taking care of outdoor areas, and performing necessary deep cleaning tasks., • Order all necessary supplies (food, paper, chemicals) to ensure the store runs efficiently, following proper food rotation and shelf-life procedures., • Adhere to all safety and sanitation policies, ensuring a safe environment for both staff and customers., • Assist with to-go and delivery orders to ensure accuracy and timely service., • Work effectively with the team to accomplish Swig's goals, maintaining a positive and productive work environment. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Competitive Salary, • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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  • Shift Manager
    Shift Manager
    7 days ago
    Full-time
    Madison, Nashville

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our fast-paced dining and drive thru environment. The ideal candidate will possess a strong background in food service management, with a focus on delivering exceptional customer service and maintaining high standards of food safety and quality. This role requires effective leadership skills to manage staff, control inventory, and ensure a seamless dining experience for our guests. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty, • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective STEAK N SHAKE SHIFT MANAGER DESCRIPTION: The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Benefits & Perks Employee discount, Employee assistance program, Paid Training Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Preferred) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

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  • Team Member
    Team Member
    7 days ago
    Part-time
    Madison, Nashville

    Team Member – Steak 'n Shake * More Than a Job – Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. * Why You'll Love Working Here • A fun, high-energy environment where your work makes a real difference, • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities, • We are a Maximum Wage Employer —we hire the best and pay the best * Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time * What We're Looking For • Consistency and reliability—you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods * If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

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