Fbi jobs in Fort Lauderdale, FloridaCrear alertas

Job Description Starting Salary $81,500 Reports To: Director of Operations Purpose and Scope: To ensure an efficient approach to daily contact center operations, and to provide direction and guidance to subordinate employees. Essential Functions: • Ensures understanding of client service standards., • Creates and maintains an atmosphere conducive to service expectations., • Intervenes in escalated client situations., • Ensures compliance with applicable procedures, statutes, laws and codes., • Mentors team members to identify opportunities for improvement and related remedial measures., • Monitors contact center performance to ensure a pro-active approach to accuracy, service and efficiency., • Participates in the selection, development and appraisal of team members., • Sets expectations for behavior and performance., • Provides coaching, feedback and documentation as appropriate., • Communicate organizational information to team members and meets regularly with Director., • Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by three years progressively responsible supervisory experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Leadership • Is mission/vision focused., • Maintains focus on results and goals., • Manages change., • Values and models teamwork., • Committed to the highest standards of customer service and business ethics., • Demonstrates strong written and verbal communication skills., • Practices active listening., • Provides actionable, diplomatic feedback to team members., • Willingly shares knowledge to ensure growth and development of team members., • Coordinates business operations for contact center., • Monitors key business indicators and adjusts, as necessary. LUGt6NmQl0

Job Description Starting Salary $50,000 Reports To: Senior Accountant Purpose and Scope: Performs bookkeeping and purchasing functions relevant to all lines of business, following established guidelines and accounting principles. This role will focus full-time on purchasing, managing vendor relationships, and ensuring accuracy and efficiency in procurement-related processes. Essential Functions: * Coordinates purchasing activities, including obtaining quotes, creating purchase orders, and maintaining vendor records. * Serves as the primary point of contact for vendors, ensuring timely communication, professionalism, and strong relationship management. * Reviews and verifies invoices, ensuring alignment with purchase orders and budget guidelines. * Maintains organized purchasing documentation and tracks the status of all open and completed orders. * Coordinates the processing of returned checks, receives and verifies all returned checks and dishonored items from the bank and third-party vendor. * Prepares letters to notify clients of returned checks and responds to questions regarding returned checks and dishonored items. * Reconciles and distributes business tax receipts, adult entertainment, tourist development taxes, and hunting and fishing fees. * Prepares journal entries or invoices for allocation adjustments. * Reconciles and processes motor vehicle, vessel, and driver’s license, business tax, and tourist development tax refunds. Qualifications and Experience: * Demonstrated purchasing experience and familiarity with working with vendors. * Strong communication and email etiquette skills with the ability to interact professionally with internal and external stakeholders. * Exceptional attention to detail and organizational skills, with the ability to manage multiple existing and new vendors effectively. * At least 60 hours of college-level coursework in bookkeeping or basic accounting; supplemented by two (2) years of previous experience and/or training in accounting, bookkeeping, account reconciliation, office administration, or procurement; or an equivalent combination of education, training, and experience. * In accordance with Florida Statute 322, selected applicants must: * Possess a valid Class E or higher driver’s license (not a learner’s permit). * Be at least 21 years of age. * Have no cancellations, suspensions, or revocations of driving privileges for at least three (3) years prior to employment. * Maintain a driving record with no more than three (3) chargeable motor vehicle crashes or any violation defined in Chapter 316, Florida Statutes, during any consecutive three-year period of employment. * Applicants being considered for employment will be required to: * Submit to a fingerprint-based background investigation, including a check of the FBI criminal history records. * Meet the background standards outlined in Florida Statute 435.04 and Federal Regulations 384.228 and 1572.103. Critical Competencies for Success: Interpersonal Skills: * Strong commitment to client service (internal and external). * Communicates complex thoughts, ideas, and concepts effectively to ensure understanding. * Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. * Demonstrates a sense of urgency and commitment to achieve goals. * Takes initiative to proactively address client concerns and issues. Learning: * Proactively seeks opportunities to learn and practice new skills. * Quickly applies new concepts and information. * Adapts easily to statutory changes and procedural updates. Teamwork: * Works cooperatively and respectfully with others. * Listens actively and is open to team members’ ideas. * Offers constructive feedback and willingly assists colleagues. Critical Thinking: * Calculates and interprets data accurately, making sound judgments about subsequent actions. * Utilizes a wide range of reference materials and resources effectively. * Performs mathematical functions, including percentage calculations. * Executes pre-defined duties while exercising prudent judgment in varied circumstances. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR rNd3hk0RBM

Job Description Starting Salary $ 71,500 Reports To: Accounting Manager Purpose and Scope: Supervises the administrative and professional units responsible for directing and coordinating fiscal functions and, support services. Works independently, under limited supervision, reporting major activities through periodic meetings Essential Functions: • Prepares journal entries., • Prepares monthly fixed assets account reconciliations and schedules., • Reconciles and distributes ad valorem taxes, non-ad valorem assessments and investment earnings to the taxing authorities., • Balances the tax roll and prepares the annual recapitulation report., • Reconciles and processes prior year corrections, individual certificate redemptions and related invoices., • Bachelor’s degree in Accounting, Business Administration, or closely related field; supplemented by two (2) years previous experience and/or training that includes professional accounting, financial reporting, financial analysis, auditing and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Business Insight • Applies knowledge of business and the marketplace to advance the organization's goals., • Clearly understands how own activities relate to critical business drivers., • Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.Financial Acumen, • Interprets and applies key financial indicators to make better business decisions., • Fosters accountability for making good financial decisions; provides guidance to help the team make astute decisions., • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems., • Asks questions to encourage others to think differently and enrich their analyses of complex situations., • Plans and prioritizes work to meet commitments aligned with organizational goals., • Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames., • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement., • Uses metrics and benchmarks to monitor accuracy and quality., • Takes steps to make methods productive and efficient., • Promptly and effectively addresses process breakdowns.Ensures Accountability, • Holds self and others accountable to meet commitments., • Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback., • Adheres to, and enforces, goals, policies, and procedures.Builds Effective Teams, • Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals., • Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions., • Commits to and prioritizes the team's decisions in most situations; conveys team spirit. Communicates Effectively, • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Tailors communication content and style to the needs of others., • Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.Nimble Learning, • Learns through experimentation when tackling new problems, using both successes and failures as learning fodder., • Relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts., • Investigates and discusses own mistakes to learn from them.Data Analysis and Written/Digital Communication Skills:, • The ability to Identify and utilize relevant technology and tools to analyze data, efficiently and effectively perform assigned tasks as well as support other competencies., • The ability to analyze data and make sound inferences about causes and potential solutions.Relates well to others:, • Requires the ability to influence outcomes through motivation or leadership and to exercise independent judgment to apply facts and principles to resolve problems, • Communicates effectively, on the phone and in writing. Listens attentively and with empathy., • Works well in a team environment and collaborates effectively with others.Individual effectiveness, • Time management skills to ensure timely adherence to deadlines., • Ability to work well under the pressure to ensure completion of work within strict deadlines., • Willingness to embrace change and adapt strategies to accommodate changing priorities.Professionalism, • Contributes as an active member of the departmental team, offering input on initiatives and plans., • Supports agency’s direction, and ensures compliance with agency policies, procedures, training protocols and statutes., • Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria., • Maintains a professional imageWORK CONDITIONS: Physical Ability Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. Powered by JazzHR G4Y2uL8639

Job Description Starting Salary $ 57,999 Reports To: Director of Project Management Purpose and Scope: This classification participates in, and leads, process improvement projects throughout the organization. Essential Functions: • Leads and serves as a member on project teams using the Six Sigma Process Improvement methodology., • Conducts workflow process reviews and process mapping to identify improvement opportunities., • Assists with the design and implementation of new processes in partnership with process owners., • Conducts regular reviews of procedures with content owners to ensure written procedures are up to date., • Gathers and reviews relevant data to support necessary process improvement projects and conducts post-implementation reviews of relevant data to measure outcomes of process improvement projects., • Communicates process modifications to process owners and to stakeholder departments including IT, Training, Finance and Budget, and Communications and New Media Group to ensure coordination of resources and successful implementation., • Helps test and pilot any proposed workflow changes, working cross-functionally with internal stakeholders., • Serves as a subject matter expert on the TCO Tax System, • May assist with escalated client concerns and/or complex transactions related to delinquent real estate taxes, corrections or Value Adjustment Board inquiries., • Bachelor’s degree in business administration, public administration, information technology or related field and three years of experience in process improvement, system design or related experience. Must possess and maintain a valid Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Data Analysis: • Ability to gather, review and analyze data., • Ability to interpret data to support timely, reasoned decisions., • Ability to be adaptable to procedural changes and statutory interpretations., • Strong commitment to client service (internal and external), • Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding., • Proactively continues growth by seeking opportunities to learn new things., • Uses a “lessons learned” approach in evaluating activities., • Works cooperatively with others, • Listens and is open to team members’ ideas., • Offers constructive feedback. TlDCXrSkY9

Job Description Starting Salary $ 71,500 Reports To: Client Services Manager Purpose and Scope: The Client Services Assistant Manager, in partnership with the Client Services Manager, provides direction and support to staff to ensure efficient operations, achievement of Balanced Scorecard results and courteous service to clients. Essential Functions: • Selects, directs, and evaluates service center staff;, • Resolves complex issues related to driver’s licensing, vehicle and vessel registration/titling, and property, business and tangible tax payments;, • Ensures understanding of client service standards; creates and maintains an atmosphere conducive to service expectations. Intervenes in escalated client situations;, • Meets with service center staff to identify opportunities for improvement and related remedial measures. Provides coaching and documentation as appropriate;, • Drives daily service center performance to ensure a pro-active approach to accuracy, service and efficiency;, • Ensures compliance with applicable procedures, statutes, laws and codes;, • Assists with achievement of Balanced Scorecard results., • Ensures proper operating supply levels., • Ensures correction and/or appropriate voiding of transactions, as necessary., • Assists with safety and security provisions for service center staff and assets, including cash and inventory., • Participates in annual planning, and monitors status of plans to ensure completion., • Ensures timely and accurate reporting of staff timekeeping data., • Meets daily with Center management team and staff to communicate organizational information., • Communicates regularly with manager., • Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by two (2) years progressively responsible lead worker experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Leadership • Is mission/vision focused., • Maintains focus on results and goals., • Manages change., • Values and models teamwork., • Committed to the highest standards of customer service and business ethics., • Fosters trusting relationships with internal and external clients., • Demonstrates strong written and verbal communication skills., • Practices active listening., • Provides actionable, diplomatic feedback to team members., • Willingly shares knowledge to ensure growth and development of team members., • Manages business operations for assigned service center;, • Monitors key business indicators and makes adjustments, as necessary;, • Achieves Balanced Scorecard results; szrJQ2BZVY

Job Description Summary The Product Line Specialist working with product engineering, business development, and production teams is responsible for ensuring the products developed, produced or acquired, marketed and sold exceed the Customer’s expectations in each respective market segment while meeting the profit objectives. These products include; hard armor plates, helmets, shields and accessories utilized by law enforcement, corrections, security or as directed military personnel. Essential Duties and Accountabilities • Define ballistic systems enabling the Company to produce competitive products capable of dominating the market in the Commercial markets including, law enforcement, corrections, security or other government agencies., • As directed, interprets and defines ballistic and system requirements for units within the U.S. Armed forces and the special operations community., • Define the ballistic solutions and system requirements that meet international market requirements for law enforcement and militaries in the global market. Ballistic solutions and systems development considerations shall include, but not limited to the performance requirements, technical requirements, production requirements, profitability and strategic relationships., • Development of ballistic strategy in conjunction with soft armor products and other constituent products relying on combined efforts of Design, Engineering, Sales, Product Line Management, Production and Executive Management., • Identifies emerging technology for enhancing hard armor systems which could include heat mitigation, directed energy protection, enhanced ballistic protection for new threats and other technology which improves end-user safety., • Identifies current and future needs that can guide the development of tactical systems requirements in all market sectors., • Maps winning ballistic solutions based on market requirements and strategic supplier relationships., • Identifies and utilizes strategic partners offering enhanced systems which integrate the Company ballistic solutions that will increase business opportunities in various markets., • Defines the market requirements responsible for assisting the Product Engineering team to design, develop and produce the most advanced hard amor in the market today and in the future., • Identifies, develops and executes a complete line of hard armor products that would displace existing competitor brand products in the marketplace., • Assists Sales and Contract Management and Inside Sales Team with product review on bids, RFP’s and tenders identifying solutions that will result in winning strategy., • Assists Marketing Director with the development of marketing collateral, product sheets and sell sheets for all products., • Manages hard armor product launch process and strategy., • Coordinates with the business units and sales teams and sales bases to manage product launch campaigns for all hard armor products in this market category., • Responsible for working according to the company’s safety and quality standards., • Maintains a safe and clean work area. Cognition: Processes thoughts and experiences effectively from decision making to innovative thinking, analysis, judgments and problem solving. This includes examining information to draw conclusions, developing creative ideas and perspectives, making informed decisions considering all of the facts, goals, constraints and risks associated and resolving difficult challenges. Communication: Communicates clearly with others avoiding ambiguity in all aspects of communication from speaking to writing, listening, and reading. This includes expressing ideas and facts orally and in writing, understanding and learning from what others say and grasping the meaning of written information. Interaction with Others: Communicating and reacting with co-workers appropriately to maintain a professional environment. This includes encouraging others and furthering Company objectives, building constructive working relationships consisting of acceptance and respect, promoting cooperation and commitment within a team to achieve goals and embracing a work environment that appreciates diversity. Personal Effectiveness: Incorporating all personal resources to achieve work objectives the most efficiently from accountability to adaptability, customer and safety focus and continual learning. This includes taking responsibility for actions, quality and timeliness of work, adjusting to changing business needs, conditions and work responsibilities, maintaining customer satisfaction with the products offered by the company, adhering to all workplace standards, regulations and practices and showing an ongoing commitment to self-improve. Management: Structures and directs others to ensure Company goals are met from coaching, leading, organizing and self-managing. This includes supporting all co-workers growth by giving feedback, instruction and encouragement in order for them to better succeed. This also includes promoting Company objectives and demonstrating the way to achieve them, coordinating ideas, prioritizing tasks by importance and deadline, keeping a quick pace without sacrificing quality, maintaining composure in stressful situations and tactfully handling challenges or tense interpersonal situations. Qualifications • Minimum five (5) years of experience in the body armor industry or public safety equipment., • Bachelor’s Degree or minimum of three (3) years sales, military, police or protective solutions industry experience., • Proficient in operating various word-processing software, spreadsheets and database programs., • Ability to create, compose and edit written materials., • Ability to work independently, find solutions to problems, interact directly with Customers while maintaining a positive impression of the Company at all times., • Effective technical writing skills, strong interpersonal and communication skills both written and verbally., • Complete understanding of end-user requirements, tactical missions in the target markers and the technical specifications set by NIJ, FBI, DEA, U.S. Military and other global entities., • Must read, write and understand Basic English., • Must be authorized to work in the USA., • Requires sitting for a prolonged period of time., • Requires dexterity and coordination to handle files, boxes and materials., • Requires minimum reaching for items above and below desk level., • Requires strength, coordination and vision to use keyboard and video display terminal for prolonged periods., • Requires walking, bending, stooping, pushing, pulling, and lifting up to 25 lbs. unassisted., • Requires repetitive movements with fingers, hands, wrist, and arms., • May require traveling when needed.

Job Description Starting Salary $ 71,500 Reports To: Accounting Supervisor Purpose and Scope: The Accountant performs skilled accounting work to ensure timeliness and accuracy of agency records. Essential Functions: • Prepares journal entries., • Prepares monthly fixed assets account reconciliations and schedules., • Reconciles and distributes ad valorem taxes, non-ad valorem assessments and investment earnings to the taxing authorities., • Balances the tax roll and prepares the annual recapitulation report., • Reconciles and processes prior year corrections, individual certificate redemptions and related invoices., • Bachelor’s degree in accounting, Business Administration, or closely related field; supplemented by two (2) years previous experience and/or training that includes professional accounting, financial reporting, financial analysis, auditing and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job., • Must have CPA or has started the process to sit for the CPA exam. Data Analysis and Written/Digital Communication Skills: • The ability to Identify and utilize relevant technology and tools to analyze data, efficiently and effectively perform assigned tasks as well as support other competencies., • Requires the ability to influence outcomes through motivation or leadership and to exercise independent judgment to apply facts and principles to resolve problems., • Communicates effectively, on the phone and in writing. Listens attentively and with empathy., • Time management skills to ensure timely adherence to deadlines., • Ability to work well under the pressure to ensure completion of work within strict deadlines., • Contributes as an active member of the departmental team, offering input on initiatives and plans., • Supports agency’s direction, and ensures compliance with agency policies, procedures, training protocols and statutes., • Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. Physical Ability Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. Powered by JazzHR DXSRFwpofw

Job Description Starting Salary: $63,999 The Broward County Tax Collector’s Office is seeking an experienced Call Center Supervisor to lead our fast-paced call center operations. This professional supervisory role is responsible for overseeing daily activities, guiding staff, and ensuring that Broward residents receive efficient, accurate, and courteous service. If you have proven leadership experience, a passion for client service, and the ability to inspire a high-performing team, we invite you to join us in our mission of Serving with Excellence. What You’ll Do * Supervise and direct call center staff to achieve operational goals. * Set individual and team performance targets.. * Provide coaching, feedback, and motivation to enhance performance. * Handle escalated customer calls and resolve issues effectively. * Monitor call center performance metrics (abandonment rate, wait times, service levels). * Ensure compliance with policies, schedules, and attendance standards. * Prepare and present monthly and annual performance reports. * Collaborate with leadership to optimize processes and improve client satisfaction. Qualifications * At least 60 college credit hours and prior experience in client service, office work, cashiering, or training. * Proven experience as a Call Center Supervisor or similar leadership role. * Strong background in customer service with excellent communication skills. * Proficiency in Microsoft Office and knowledge of call center systems. * Ability to work under pressure, manage multiple priorities, and lead a team effectively. * Must hold and maintain a valid Florida Driver’s License. What Makes You Successful * Leadership & Team Development: Ability to motivate, coach, and build a strong team culture. * Client Service Mindset: Commitment to delivering excellent service both internally and externally. * Critical Thinking: Skilled in problem-solving, decision-making, and using data to drive performance. * Adaptability & Initiative: Thrives in a fast-paced, evolving environment with changing procedures. * Collaboration: Works cooperatively with peers and provides constructive feedback. Why Join Us? At the Broward County Tax Collector’s Office, we value integrity, efficiency, and transparency. As part of our team, you’ll enjoy: * Florida Retirement System (FRS) participation * Medical, dental, and vision coverage * Generous paid time off, including 14 paid holidays * Career development opportunities and professional training * A meaningful role in serving your community In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR zwG2LcUHuZ

Job DescriptionStarting Salary $41,500 Client Service Representative – Broward County Tax Collector’s Office Property Tax • Auto Tag Full-Time | Multiple locations across Broward County Be Part of Something– Serving with Excellence Are you passionate about customer service and committed to making a difference in your community? The Broward County Tax Collector’s Office is seeking dedicated Client Service Representatives to join our growing team. This is an onsite, front-line role where you will directly serve Broward County residents with essential government services in property tax, vehicle/vessel registration, and other services. Why Join Us? When you become part of our team, you’ll enjoy: • Competitive pay, • Robust benefits package including:, • Florida Retirement System (FRS) participation, • Medical, dental, and vision insurance, • Life insurance and legal services, • Generous paid time off, including 14 paid holidays, • Professional training and opportunities for career advancement, • The reward of serving your community while building a stable career in public serviceA Day in the Life as a Client Service Representative You’ll be the first point of contact for residents, ensuring accuracy, efficiency, and a positive customer experience. Duties include: • Assisting clients with property tax payments, auto tag renewals, vehicle and vessel registration, and driver license services, • Conducting driving tests and VIN inspections, • Handling cashiering, accurate posting of payments, and daily till balancing, • Managing data entry, reports, correspondence, and supply inventory, • Providing professional, friendly customer service to every residentWhat We’re Looking For, • Education: Associate’s degree or minimum of 60 college credits required, • Experience: At least one year of customer service and data entry experience preferred, • Skills: Strong communication skills, attention to detail, and proficiency with computers and Microsoft Office, • Requirements:, • Valid Florida Class E (or higher) driver license, • Successful completion of a fingerprint-based FBI background check Apply Today – Start Your Career in Public Service If you are ready to serve with excellence and help build a trusted new office for Broward County, apply now. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR lbUxcn3yUA

Job Description Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: • At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment., • Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments., • Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports., • Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: • Strong commitment to client service (internal and external)., • Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding., • Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment., • Demonstrates a sense of urgency and commitment to achieve goals., • Proactively continues growth by seeking opportunities to learn and practice new skills., • Puts new concepts and information to use quickly., • Works cooperatively with others., • Listens and is open to team members’ ideas., • Offers constructive feedback., • Ability to calculate and determine data and make reasonable judgments about subsequent actions., • Ability to use a wide variety of reference materials and information., • Ability to perform mathematical functions including calculation of percentages. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR BFhXuDXnwe

Job Description Sales Representative - Federal Agency Market We are seeking an experienced and highly motivated Sales Representative to drive sales and market expansion in the U.S. Federal Agency sector. The successful candidate will play a crucial role in developing relationships with federal agencies, understanding their unique requirements, and positioning our products as the preferred choice for protection. Key Responsibilities: • Develop and execute a strategic sales plan, targeting U.S. federal agencies, focusing on increasing product adoption and customer retention., • Cultivate strong, lasting relationships with key decision-makers and stakeholders within federal agencies., • Identify customer needs and align them with our products to provide tailored protection solutions., • Conduct product presentations, demonstrations, and training sessions to federal agency personnel and procurement teams., • Collaborate with internal teams (R&D, Marketing, and Product Management) to communicate market feedback and ensure products meet client requirements., • Manage the entire sales cycle, from prospecting and lead generation to closing deals and account management., • Stay up to date with industry trends, federal procurement guidelines, and competitor products., • Minimum of 3-5 years of experience in sales, preferably in personal protection, body armor, tactical equipment, or related fields., • Proven track record of successful sales within federal government agencies or a similar market segment., • In-depth knowledge of federal procurement processes and compliance standards., • Strong negotiation, presentation, and communication skills., • Ability to work independently and manage multiple accounts effectively., • Experience selling to agencies such as the FBI, DHS, DEA, and other law enforcement or military organizations., • Understanding of body armor standards (e.g., NIJ certifications) and related product technologies.

Job DescriptionThe Executive Assistant supports the CEO and Executive Office by delivering highly professional, efficient, and forward-thinking administrative support that advances the company’s Mission of bringing excitement and enjoyment to an inclusive environment and supports the Vision of being an entertainment company in constant evolution. This role embodies the company values through exceptional communication, organization, and execution. The Executive Assistant functions as a strategic administrative partner, leveraging modern technology, including advanced PowerPoint and Excel capabilities, AI-enabled tools for meeting documentation and communication, and digital workflow systems to enhance the effectiveness, clarity, and reach of executive communications. This position ensures the Executive Office operates seamlessly, consistently reflects professionalism, and facilitates smooth communication and alignment across all departments. What you will be doing Executive Support & Office Coordination • Works closely and proactively with the CEO to ensure awareness of upcoming commitments, deadlines, and priorities., • Maintains the Executive Office appointment calendar and coordinates all related logistics., • Coordinates and supports executive committee members and department heads on cross-departmental initiatives and special projects., • Prepares, processes, and manages all correspondence for the Executive Office including email, mail, phone, and written communications., • Screens and directs telephone calls professionally, ensuring appropriate prioritization and follow-up., • Manages guest inquiries and provides elevated customer service while directing guests to appropriate departments., • Organizes and maintains all Executive Office administrative files in a timely and highly confidential manner., • Arranges and sets up meetings, ensuring seamless preparation of materials, presentations, and agendas., • Takes structured, accurate meeting minutes and utilizes AI-enabled tools to create clear summaries, follow-up actions, and communication briefs for leadership and employees., • Supports downward communication by transforming executive updates into digestible communication formats (slides, summaries, talking points, memos, etc.)., • Develops and maintains standardized templates for executive presentations, departmental updates, and internal communications that reinforce brand consistency and clarity., • Builds high-quality PowerPoint presentations that convey strategic initiatives, operational updates, and performance insights., • Creates, maintains, and analyzes spreadsheets using advanced Excel functions (pivot tables, lookups, charts, formulas)., • Actively leverages AI, automation, and digital collaboration tools and document automation platforms to streamline workflows, increase efficiency, and support the Executive Office., • Develops and maintains systems for task tracking, follow-up, and deadline management to ensure timely execution across executives and departments., • Upholds the highest level of professionalism, confidentiality, and discretion in all matters., • Maintains open and transparent communications with the executive committee and department leadership., • Prioritizes conflicting needs and responds quickly and proactively to shifting priorities., • Completes tasks efficiently with follow-through to successful completion under tight deadlines., • Performs all other duties as assigned. The ideal candidate for this position • High School Diploma required; associate or bachelor’s Degree preferred., • Minimum 5 years’ administrative experience supporting senior or C-level executives., • Bilingual in English and Spanish required., • Exceptional organizational skills, with the ability to manage multiple complex priorities with accuracy and attention to detail., • Demonstrates expertise in Microsoft Office Suite, including advanced PowerPoint and Excel., • Proven ability to adopt and use AI-enabled administrative tools for documentation, communication, and workflow management., • Excellent written and verbal communication skills with the ability to draft professional correspondence, summaries, and presentations., • Strong interpersonal skills; able to build effective working relationships with internal and external stakeholders., • Demonstrated discretion, judgment, and ability to handle confidential information., • Highly resourceful team-player, yet capable of working independently with minimal supervision., • Ability to work flexible hours to meet executive needs., • Ability to work flexible hours, including extended hours when necessary to support executive needs., • Must apply and be able to obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check., • 401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match), • Paid Time Off (15 to 25 days), • Paid Parental Leave (2 weeks), • Medical Plans, • Health Savings Account (HSA), • Dental Plans, • Vision Plan, • Free Employee Assistance Program, • Free Short-Term Disability, • Free Basic Term Life Insurance, • Long Term Disability, • Accident/Critical Care Plans, • Group Term and Whole Life Insurance, • Pet Insurance Discounts, • Onsite Employee Meal Discounts, • Onsite Entertainment Discounts, • Free Access to continuous learning & development opportunities, • Free Access to exclusive Discounts & Perks