Front office manager jobs in Austin, Texas - Page 2Crear alertas

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hyatt Place Austin Airport in Austin, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program, • Hourly Rate: $16.00

Job Description Assistant General Manager — ROOST Rainey, Paseo Austin Location Austin, TX (Downtown / Rainey Street District) Paseo Building | 80 Rainey St, Austin, TX 78701 About ROOST Rainey & Method Co. Method Co. is a vertically integrated development, design, and hospitality company specializing in high-design residences, hotels, and restaurants. The company’s ROOST brand—known for its blend of apartment-style living and hotel-level service—has been successfully launched in several major U.S. cities. ROOST Rainey will open within The Paseo, a new luxury residential and mixed-use development located in Austin’s vibrant Rainey Street District. The property will bring the ROOST extended-stay hotel experience to Austin for the first time, combining thoughtfully designed, apartment-style accommodations with the energy and amenities of The Paseo. With skyline views, curated interiors, and a dynamic live-work-play environment, ROOST Rainey will serve as a stylish and comfortable retreat for both short- and long-term guests in the heart of downtown. Position Overview The Assistant General Manager (AGM) will play a key leadership role in launching and operating ROOST Rainey, supporting the General Manager in all aspects of property operations, guest experience, and team management. This hands-on role is ideal for an operational leader who thrives in boutique, design-driven hospitality environments and enjoys building culture, driving service excellence, and ensuring the seamless integration of hotel and residential-style operations. The AGM will act as a key point of contact for guests and residents, oversee daily front office, housekeeping, and maintenance operations, and work cross-functionally with corporate teams in Sales, Marketing, and Finance to ensure the property meets brand standards and financial goals. Key Responsibilities * Partner with the General Manager to oversee all aspects of daily operations, ensuring a smooth, efficient, and guest-focused environment. * Lead and support department heads and front-line associates in front office, housekeeping, engineering, and guest services. * Maintain Method Co. and ROOST brand standards across operations, guest interactions, and property presentation. * Manage scheduling, training, and performance for property-level staff; foster a positive culture of accountability, hospitality, and teamwork. * Ensure consistent delivery of an elevated guest/resident experience—anticipating needs, resolving issues promptly, and maintaining exceptional service standards. * Support opening and pre-opening activities: systems setup, SOP development, vendor coordination, and training. * Partner with Sales and Revenue teams to optimize occupancy, monitor rate strategy, and execute on leasing and extended-stay conversions. * Collaborate with corporate Finance and HR to manage payroll, budgets, expense control, and staffing plans. * Oversee property maintenance, cleanliness, and safety compliance; coordinate with engineering and vendors for timely repairs and inspections. * Lead by example in cultivating guest relationships and managing on-site community engagement. * Step into the General Manager role when necessary—making operational decisions and ensuring continuity of service and leadership. * Analyze guest feedback, operational reports, and financial data to identify opportunities for improvement and operational efficiencies. Qualifications & Skills * 5–7 years of progressive experience in hospitality operations, with at least 2 years in a leadership or management role (hotel, extended-stay, or boutique lifestyle property preferred). * Strong leadership skills with the ability to coach, motivate, and develop a diverse team. * Excellent interpersonal and communication skills; confident in guest interactions and conflict resolution. * Highly organized with an eye for detail and strong follow-through. * Proven ability to manage multiple priorities in a fast-paced, evolving environment. * Financial acumen with experience managing budgets, cost control, and forecasting. * Familiarity with hotel operating systems (PMS, POS, CRM) and general software proficiency (Microsoft Office, Google Suite). * Entrepreneurial mindset—comfortable with the pace and dynamics of a new opening and growing brand. * Bachelor’s degree in hospitality management, business, or related field preferred. Success Metrics * Achievement of guest satisfaction and service quality goals (reviews, repeat stays, referrals). * Operational excellence—cleanliness, maintenance, and compliance standards consistently met. * Positive team culture, low turnover, and high employee engagement. * Financial performance aligned with property budget and occupancy goals. * Strong collaboration and alignment with GM, Sales, and corporate leadership. Compensation & Benefits * Competitive base salary commensurate with experience. * Annual performance-based bonus opportunity. * Comprehensive benefits package (medical, dental, vision, 401k, PTO, etc.) in line with Method Co. standards. * Opportunity for career growth within Method Co.’s expanding hospitality portfolio.

Job DescriptionStudio Sales and Operations Manager JOB OVERVIEW The Studio Sales and Operations Manager leads the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio Sales and Operations Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Sales and Operations Manager will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers. The Studio Sales and Operations Manager reports to the Regional Sales and Operations Manager. OUR BENEFITS • FREE Premier Orangetheory Fitness membership for you and a dependent, • Health & Wellbeing insurance, • 401k Retirement upon eligibility, • Paid Time Off + Holidays, • Growth Opportunities, • Monthly sales bonus and bi-weekly commission incentives based on sales performance, • Sales and Operations Management: Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth, • Team Leadership and Development: Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship, • Sales Strategy and Execution: Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives, • Customer Service and Community Engagement: Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement, • Operational Excellence: Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency, • Demonstrate High Performance: Show competitive drive and deliver results at a high level, • Effective Management Skills: Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations, • Interpersonal and Communication Skills: Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills, • Business Acumen: Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs. Equal Employment Opportunity Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.

Job DescriptionStudio Sales and Operations Manager - North Austin JOB OVERVIEW The Studio Sales and Operations Manager leads the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio Sales and Operations Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Sales and Operations Manager will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers. The Studio Sales and Operations Manager reports to the Regional Sales and Operations Manager. OUR BENEFITS • FREE Premier Orangetheory Fitness membership for you and a dependent, • Health & Wellbeing insurance, • 401k Retirement upon eligibility, • Paid Time Off + Holidays, • Growth Opportunities, • Monthly sales bonus and bi-weekly commission incentives based on sales performance, • Sales and Operations Management: Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth, • Team Leadership and Development: Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship, • Sales Strategy and Execution: Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives, • Customer Service and Community Engagement: Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement, • Operational Excellence: Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency, • Demonstrate High Performance: Show competitive drive and deliver results at a high level, • Effective Management Skills: Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations, • Interpersonal and Communication Skills: Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills, • Business Acumen: Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs. Equal Employment Opportunity Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.

Job Description Our Premier client is looking for an Assistant Front Office Manager for a luxury hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE is a plus. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. DUTIES & RESPONSIBILITIES: • Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained., • Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews., • Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents., • Assist with luggage and storage concerns., • Anticipate and handle guest issues and concerns., • Escort VIP’s to rooms whenever possible., • Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby., • Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape., • Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance., • Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries., • Assign duties for shifts; assist in opening and closing of shifts., • Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization., • Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel., • Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments., • Review and analyze daily balance summaries, current room status reports and incoming arrival reports., • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: • Understanding of the luxury & quality environment., • College or Vocational Degree required., • Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience., • Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: • Must be able to lift equipment, supplies, etc. of at least 30 pounds., • Must be able to resolve problems, handle conflict, and make effective decisions under pressure., • The role may require extended periods of time on your feet, especially during peak hotel hours or events., • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities., • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Working as a Restaurant Manager you will be responsible for the effective execution of service in the restaurant. You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met. This position will be in charge of managing and staffing the entire front of the house staff. Additional responsibilities include but not limited to the following: Key Responsibilities: • Hires, trains, and develops all FOH restaurant staff in fine dining service standards, • Maintains schedules, payroll and other administrative support, • Maintains food and beverage cost controls including inventory and pars, • Organizes and conducts pre-shift and departmental meetings daily, • Maintains communication with all departments to ensure customer service needs are met, • Creates seating charts and station assignments daily, following up with support staff of daily expected business, • Maintains all reservation systems and book to accommodate business demands, • Creates side work assignments and ensure completion with wait staff, • Maintains highest level of client/guest satisfaction, • Maintains cleanliness and presentation of dining room area, • Ensures the highest level of service to clients and their guests, • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner Preferred Qualifications: • Bachelor’s Degree preferably in hospitality, or equivalent fine dining experience, • Two to three years of upscale fine dining with at least one year of management experience, • Flexible/open availability to assist in different shifts (AM/PM) for outlets, • Minimum 1 – 2 years hotel outlet experience, • Understanding of scheduling and payroll processes for a hotel outlet, • Strong knowledge of current food, industry trends and fine dining points of service, • Cash handling and reconciliation of cash banks and POS systems, • Ability to hire, develop, train, coach and counsel hourly associates, • Ability to plan, market and execute special events/promotions, • Ability to monitor and track budgets and expenditures, • Excellent written and verbal communication skills, • Excellent knowledge of customer service techniques and current service standards, • Must be able to remain poised and focused under pressure, • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems, • Conformity to the highest standards of personal integrity and ethical behavior, • Professional appearance and demeanor required Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1484301 Flik Hospitality Group JEANNE M LANE [[req_classification]]