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Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service. • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards. • Step in to manage the store in the absence of the Store Manager. 2. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship. • Build lasting relationships with customers, focusing on client development and repeat business. 3. Sales Performance • Assist in achieving store sales goals by driving individual and team performance. • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 4. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard. • Ensure compliance with company policies and procedures, including health and safety regulations. 5. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally. • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment. • Strong leadership and interpersonal skills, with a passion for team development. • Excellent customer service skills and the ability to build rapport with diverse clientele. • A results-driven mindset with the ability to analyze sales data and identify improvement areas. • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!
Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Assistant Store Manager Job Posting DO YOU WANT TO LEAD A TRENDY KOREAN BRAND AND GROW WITH US? HWARAK, Korea's beloved barbecue chicken brand, has made a successful debut in Flushing, NY! We’re looking for an Assistant Store Manager to help grow this location to even greater success and thrive alongside our team. **Why Join HWARAK?** 1. Be Part of Something Big: Be part of bringing an exciting and authentic barbecue chicken experience to the U.S. 2. Career Growth Opportunities: Opportunities for promotion and long-term growth within the company. 3. Supportive Team Environment: Work with a passionate and dynamic team committed to excellence. What You’ll Do as an Assistant Store Manager: 1. Support Store Operations: Assist the Store Manager in overseeing daily operations, ensuring smooth workflows in the kitchen and front-of-house areas. 2. Team Coordination: Help train and support team members while fostering a collaborative work environment. 3. Customer Focus: Address customer feedback with professionalism and contribute to maintaining high service standards. 4. Inventory Assistance: Monitor stock levels and assist with supply orders to keep operations running efficiently. 5. Health & Safety Maintenance: Ensure compliance with hygiene and safety standards, keeping the store clean and organized at all times. Qualifications & Requirements: Must-Have: 1. Authorized to Work in the U.S. 2. Fluency in Chinese and English Preferred: 1. Prior experience as an Assistant Manager or in a similar supporting role in a restaurant setting. 2. Fluency in Spanish is a plus. Personal Traits: 1. Detail-oriented and highly responsible, with the ability to follow through on tasks and ensure quality standards. 2. A strong team player who can effectively support the Store Manager in achieving operational goals. Preferred Experience: 1. Fast Food or Quick-Service Background: Relevant experience is a significant advantage. 2. Passion for K-Food: Interest in Korean cuisine and culture is a plus. Don’t Miss Out! If you’re passionate about food, experienced in supporting fast-paced environments, and ready to grow with a pioneering team, HWARAK is the place for you. Apply now and help us bring the authentic taste of K-FOOD to the U.S.!
Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Morning shift Work Location: In person
We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable
Job Description: The Music Therapist will be working within a Multi-disciplinary Team to assess, develop and implement an appropriate inter-disciplinary Individualized Education Program (IEP) for the students within their caseload. The student population is primarily non-verbal and non-ambulatory (in a wheelchair) who have a brain injury or brain-based disorder. In addition, it is critical to be part of the research efforts surrounding his or her assigned students as well as the organization’s research efforts. Successful attributes include a strong strategic focus, individual leadership in an environment that promotes innovation and continuous improvement, effective communication with key constituents and stakeholders, and accountability for results. Job Responsibilities: - Evaluate a student's functional status using validated standardized clinical assessment tools on eval, quarterly and as needs basis - Establish treatment goals based on parent input and clinical decision making based on standardized assessment tools - Plan, implement and successfully modify POC as needed based on standardized assessments and evidence based as well as data driven treatment outcomes - Prepare and modify Individualized Education Programs (IEP’s) in a timely manner - Coordinate treatment strategies with the interdisciplinary student team - Provide instruction and education to patient, family, and caregivers to improve quality of care and enhance student outcomes - Participate in multidisciplinary patient care conferences and team meetings - Provide accurate, timely documentation of treatment (session notes), weekly and quarterly reports, any/all student-care specific forms - Participate in appropriate, approved educational and clinical research activities - Collaborate within a multi-disciplinary/inter-disciplinary team including each student’s special education teacher and therapy team of speech therapists, physical therapists, teachers of the visually impaired, deaf/heard of hearing, assistive technologists, occupational therapists, nursing, research assistance/paraprofessionals, neuropsychologist, social workers - Collaborate with parents as necessary and involve them in their child's activities and progress on a regular basis - Utilize a multi-sensory approach incorporating art, music and technology to design lessons/treatment plans to increase students’ communication, social, and life skills - Must attend and demonstrate active participation in all mandatory trainings - Assist in the development and implementation of educational modules for staff in-services and accrediting bodies to include IACET (International Accreditors for Continuing Education and Training). - Maintains a safe, clean, and healthy working environment for students and staff by complying with procedures, rules, and regulations. - Maintains confidentiality for school records based on HIPAA/FERPA. - Other discipline-specific responsibilities e.g.environmental music based on organizational needs (service delivery, research, continuing education) Research and Innovation Duties: - Prepare and submit IEP reports with media (quarterly) - Prepare and submit session notes within session (daily) - Seizure-like event reporting with media (promptly submitted, as applicable to the student) - Grand Rounds to include: preparing slides according to provided format, attending GR training meetings (ongoing), attend practice session (as scheduled), giving formal GR presentation (quarterly), and being confident in describing & scoring assessments (semi-annual hands-on practicum or quiz) - Participation in regular iBRAIN Innovation (3 times a year) meetings (as scheduled) - Help RA/Para fully understand their student's IEP & heighten their ability to formulate in-depth student-specific research questions - Complete iBRAIN Research Integrity annual training - For Continuing Education, annually identify 3+ knowledge gaps or competency areas Minimum Qualifications: - Must have bachelor's degree in music therapy - Must have valid Music Therapist-Board Certification (MT-BC). - Must have 2 years of clinical experience working with children with brain-based disorders and neurological involvement. - Must have excellent communication skills. - Must be capable of lifting a minimum of 50 pounds independently. - Must be detail-oriented, focused, highly motivated, and able to work as part of a team. - MUST HAVE A SENSE OF HUMOR. Research experience is preferred. Benefits: - Health insurance - Dental insurance - Vision insurance - Paid time off - Transportation Management Account Job Type: Full-time / In-person Hours: Monday through Friday, typically 8.30 a.m. to 5.00 p.m Salary Range: $55,000 to $65,000 (based on experience)
Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $21.50-23.50 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2024, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld • Manages production schedule and pars and establishes priority items for the day • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards • Restocks items that were depleted during shift • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc. • Communicates with front-of-house team to manage pacing of courses, member feedback, etc. • Updates knowledge and skills by participating in staff training opportunities • Supports and assists fellow team members whenever possible. • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures • Supports and assists fellow team members whenever possible • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations • Attends mandatory meetings • Adheres to posted schedules • Completes other duties as assigned by management MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Minimum 2+ years working as a line cook in a fine dining restaurant or hotel environment in a similar capacity. Has a passion for exceptional hospitality in food and beverage. Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Operates at a high level of integrity, accuracy, and attention to detail. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. Candidates can expect: Professional work collaboration with experts in the food and hospitality field Opportunity to work with a exceptional products and in unique environments To be part of a growing team and regularly engage together in cross- company dialogue and exchange COMPENSATION AND BENEFITS Comprehensive benefits plan, including medical, dental, vision and life insurance. Generous paid time off programs (vacation and personal days). 401k retirement savings plan with company match. Pre-tax commuter benefits. Work life and wellness benefit platform. Discount program offering Retail, Restaurants & Activities discounts. Freshly prepared Staff Meal whilst on duty. Uniform and dry cleaning provided. & more! Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person
For the past 50 years, The Gordon Supply Co. has served the region reliably and professionally with the best quality rebar and wire mesh. We are a full-service supplier and fabricator of rebar and mesh for concrete, specializing in small to medium size jobs. Regular Working hours: 7:30AM - 4:30PM. Hours will vary according to delivery schedule. As a member of our driving team, some of your responsibilities will include but not be limited to: -Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. -Coordinate with management and assist team members with loading and unloading steel from trucks. -Inspect loads to ensure that cargo is secure and accurate. -Maintain logs of vehicle service or repair status, following applicable state and federal regulations. -Secure cargo for transport, using ropes, blocks, binders, or covers. -Follow appropriate safety procedures for transporting products and do delivery on a daily basis. -Communicate with customers regarding order issues. -Assist in the manual offloading of material when necessary -Administer paperwork to clients accurately and properly -Assist in any and all yard operations when not on delivery Requirements: Hold Commercial Driver’s License (Class B or higher) Previous driving experience in flat bed required (knowledge using a boom strongly preferred). Follow flexible schedule. We will require you to come in early in the morning, as early as 5AM Heavy lifting (75+lbs), standing for long periods, repetitive tasks Detail and safety oriented Able to communicate effectively in English A strong working knowledge of the streets of New York City required Salary is determined based on experience and qualifications. Job Type: Full time Pay: $25.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Paid training Work Days: Monday to Friday English (Required) CDL Class B or better (Required)
The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.