Adult Services Day Program Coordinator
hace 7 días
New Britain
Job Description CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value! Take a glimpse into why CW might be the right place for you: • Day Program Location: New Britain, CT, • Oversee daily program operations, ensuring activities support skill building, community engagement, and participant goals., • Manage staff scheduling, coverage, timesheets, attendance, and time‑off requests to maintain adequate staffing., • Supervise rehabilitation staff, monitor performance, and ensure services are delivered safely and effectively., • Train new employees while providing ongoing coaching and support to maintain a positive, person‑centered culture., • Coordinate community outings, special events, and daily program activities., • Complete and review required documentation, including progress notes, attendance, incident reports, and billing records., • Ensure compliance with agency policies and all state and federal regulations, including DDS, Medicaid, CARF, and Department of Labor requirements., • Monitor participant progress, update goals, maintain accurate files, and address behavioral or support needs using appropriate interventions., • Communicate with families, guardians, case managers, clinicians, and worksite partners to support participant needs and resolve issues., • Build community partnerships to expand vocational, recreational, and volunteer opportunities., • Identify resources and opportunities that enhance participant independence and quality of life., • Address facility needs by coordinating with the Program Manager and building landlord., • Ensure participant safety during all program activities and respond to emergencies or crises as needed., • Bachelor’s degree in human services, psychology, education, or a related field., • Minimum of 3 years working with individuals with intellectual and developmental disabilities or in a human services, education, or behavioral health setting., • Minimum of 2 years of experience in a supervisory or team-lead role, including coaching, training, and supporting staff., • Knowledge of disability services, person-centered practices, and community inclusion principles., • Knowledge of safety procedures, emergency response protocols, and best practices for supporting individuals with varying needs., • Proficiency with electronic documentation systems and Microsoft Office products (Outlook, Teams, Word, Excel)., • Ability to travel locally and operate a company vehicle as required., • Valid RealID., • Bachelor’s degree in human services, psychology, education, or a related field., • CPR, First Aid, and Medication Administration Certification (or ability to obtain upon hire., • Experience working with or alongside DDS, Medicaid, CARF, or other regulatory standards., • Experience coordinating programs, activities, or services in a community-based or day program environment., • Ability to manage multiple priorities, solve problems, and respond effectively in crisis situations., • Strong interpersonal skills and the ability to build positive relationships with participants, families, guardians, staff, and community partners., • You’ll be a part of a mission-driven team that values your hard work and helps you grow., • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance., • Employer Sponsored Benefits Includes:, • Insurance - Medical, Dental, Vision, • Telemedicine, • Retirement Plan & Match Options, • Disability Plans, • Life Insurance – Accidental Death & Dismemberment and Group Term Life, • Paid Holidays, Vacation, • Sick & Personal Time, • Voluntary Benefits Offered Includes:, • Must be able to lift up to 50 pounds and provide physical assistance to individuals with mobility impairments, including support with standing, walking, and safe transfers., • Requires frequent standing, walking, bending, stooping, pushing, pulling, and lifting throughout the day while engaging in routine support tasks., • Ability to perform tasks requiring fine motor skills and hand-eye coordination, such as assisting with daily activities, operating adaptive equipment, preparing materials, and completing documentation accurately., • Regular participation in outdoor and community-based activities, which may involve exposure to varying weather conditions, temperature changes, and various settings such as parks, stores, and work sites., • Must be able to travel locally to accompany and support program participants during off-site appointments, community integration activities, or job placements. Includes assisting with safe boarding and exiting of vehicles., • Potential exposure to behavioral challenges or medical incidents that may require timely intervention, crisis management, and the use of approved de-escalation techniques to maintain safety., • Ability to remain focused, flexible, and professional in a fast-paced, interactive setting with frequent changes in tasks, schedules, and participant needs., • Must be able to work in environments with varying sensory stimuli, including noise, odors, visual distractions, or tactile input, while maintaining participant engagement and comfort. We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all. Pay Transparency Disclaimer:We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law. 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