Healthcare receptionist jobs in Boston, MassachusettsCreate job alerts

Location: CHA Cambridge Hospital Work Days: Monday thru Friday 8a-4:30p Category: Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: -Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance., • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed., • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner., • Understands and appropriately utilizes all telephone features such as: transferring and hold functions., • Insures at all times that there is someone to answer the telephone., • Accesses patient information via the computer., • Effectively interfaces with IT Department as needed to resolve hardware and software problems., • Acts in a friendly and reassuring manner in all Interactions with patients and visitors., • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password., • Handles difficult situations calmly, calling appropriate person for assistance when needed., • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information., • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues., • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department., • Responsible for scheduling meetings for senior IT staff., • Responsible for scheduling meeting rooms and training rooms., • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls., • Keeps the front desk and main lobby area clean, tidy and stocked with proper information., • Sorts staff mail, • Performs straightforward secretarial duties., • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location., • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position., • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures., • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor., • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 – 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Job Description Administrative Coordinator Fully onsite: Newton, MA 02462 schedule M-F 8AM- 4:30PM / 40 hours/ 30 min unpaid lunch break 6+ months Temp to perm potential Department Administrator to support NWH Surgical Specialties This role sits at the front desk and they support clinical scheduling and also does front desk check in. MUST HAVES previous front desk/ customer service experience in healthcare, previous experience working with surgeons/ clinical scheduling is preferred *front desk scheduling experience in EPIC, collecting co-payments. Description - External About Us Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients. We are a proud member of ***, a network founded by Massachusetts General Hospital and Brigham and Women's Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world. Our continued goal at Newton-Wellesley Medical Group is to meet our patients' (and their families'!) health care needs and build long-term relationships that provides them with exceptional care and service. Location Newton-Wellesley Hospital main campus (2014 Washington Street, Green Building, Newton, MA) Schedule We are seeking a full-time, 40-hour Practice Assistant to support Multispecialty Surgery onsite Monday through Friday from 8:00am to 4:30pm. Role Overview Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: Provides Departmental support by performing receptionist and clerical duties Scheduling patient appointments Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed Referral management and health insurance payor review. Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information New patient coordination Other special projects and administrative tasks that are assigned Qualifications - External Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work. High School graduate or equivalent required Associate's degree preferred A minimum of two years of medical office experience preferred EEO Statement *** is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. (*free parking available after one time registration fee $15) #TB_PH #ZRCompany DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Part Time Front Desk Receptionist. We are looking for a friendly, upbeat, reliable Part Time Front Desk Receptionist to be the first point of contact to represent our amazing long term healthcare facility at Mattpan Healthcare and Rehab. Front Desk Receptionist Responsibilities:.

Job Description AFC Urgent Care: Our Mission: Our mission is to provide the best healthcare possible in a kind and caring environment, in an economical manner, while respecting the rights of all of our patients, at times and locations convenient to the patient. Requirements: Associate’s degree or equivalent from two-year college or technical school with a valid ARRT registration or board eligible. BLS Certification (Preferred) ARRT Certification (Required) We are looking for an experienced X-Ray Technologist for our fast-paced urgent care practices located on Drum Hill Road in Chelmsford. The duties of the position includes perform radiographic and other diagnostic imaging procedures to assist physicians in the diagnosis of injuries and disease. In addition to x-ray tech duties, this position may also serve as medical receptionist in an outpatient clinic setting We offer an excellent work environment a competitive compensation package, and the ability for you to grow professionally. Benefits/Perks • Paid time off, including your birthday (available 90 days after start date), • Time and a half pay on major holidays (New Year, Memorial Day, 4th of July, Labor Day), • Health insurance (starts immediately), • Dental insurance (starts immediately), • 401k Retirement Plan, • Employee referral incentives ($500 bonus), • Friendly working environment (office snacks, birthday celebrations...etc.), • Employee recognition bonuses depending on performance, • Three 12-hour shifts and every other weekend. Time off requests can be honored if advance notice is given., • Monday, • Tuesday, • Wednesday, • Thursday, • Friday, • Saturday, • Sunday Salary Description: Competitive Pay Education: High school or equivalent (Preferred) License/Certification: AART The pay range for this role is: 38 - 50 USD per hour(Braintree) PI58c20dedbdaf-25405-35394017

Job DescriptionWhy Join Babette Home Care - Boston, MA? At Babette Home Care - Boston, MA, we believe great care starts with a great team. Were an awardwinning homecare provider that treats clients and employees like familyoffering supportive leadership, clear career paths, and a missiondriven culture where your work truly matters. If youre an organized, peoplefocused professional who wants to grow in healthcare administration, wed love to meet you! Benefits & Perks • Competitive pay with regular reviews, • Paid Time Off & flexible scheduling options, • Tuition reimbursement & careerdevelopment programs, • Positive, teamoriented office culture with leadership that invests in you What Youll Do: • Be the first point of contact: answer and route incoming calls, greet visitors, and provide stellar customer service., • Own the calendar: schedule client assessments, staff meetings, and caregiver shifts; send reminders and confirmations., • Keep us organized: maintain digital and paper filing systems; build and update client and employee records in compliance with state and agency regulations., • Support client intake: gather inquiry details, log data in our homecare software, and alert the care team to new opportunities., • Create polished communications: draft emails, letters, memos, and reports for internal and external stakeholders., • Drive smooth operations: order office supplies, coordinate vendors, and help refine standard operating procedures., • High school diploma or GED (Associates degree or admin certification a plus), • 1+ year of experience as an Administrative Assistant, Office Coordinator, Receptionist, or similar clerical rolehealthcare or homecare background preferred, • Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint) and ability to learn scheduling/EMR software quickly, • Topnotch phone etiquette, written and verbal communication skills, and a friendly, professional demeanor, • Excellent timemanagement and multitasking abilities; you thrive on organizing people and information Join a company that helps seniors and people with disabilities live safely and comfortably at homeand gives you the resources to build a rewarding career. Click Apply Now to submit your resume Flexible work from home options available.

Job DescriptionDescription: Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as needed. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries), • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in system, • Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received, • Check Eligibility with insurance and calculate accurate co-pays Collection of daily cash and audit procedures • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies Performs other related job duties as required Requirements: • Minimum of 1 year of experience in a healthcare setting, • Willingness to work with a diverse patient population, • Availability on Tuesday, Wednesday & Thursday evenings until 7 pm., • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Experience using Epic and Microsoft Office., • Knowledge of business procedures including cash handling experience, • Sit at a computer station for extended periods of time, • Ability to keyboard for extended periods of time This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job DescriptionDescription: Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries), • Schedule appointments according to established procedure, • Refer unusual or difficult situations to supervisor, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in the system, • Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received, • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies, • Minimum of high school graduate or equivalent., • Computer experience, • Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others, • Calm, patient, flexible, and understanding manner, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Successful customer service background, • Previous experience in healthcare or medical office administration, • Bilingual Spanish/English, • Knowledge of business procedures

Job Description Bay State Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Full time - 40 hours per week. Attractive Compensation and Benefits Package, with: • Competitive salary with opportunities for performance bonus, • Attractive benefits package including medical, dental, vision, life, and 401K with company match, • Generous paid time off, • Providing an outstanding patient experience and contributing to our 99% patient satisfaction score, • Supporting our commitment to building healthier communities, • With training, the ability to become proficient with scheduling software, • An ability to work collaboratively in a team environment, • A compassionate and patient-focused attitude, • Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do • Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture, • Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand, • Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue, • Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters, • Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare, • Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency, • Protect Patient Information: Maintain organized records while strictly following HIPAA regulationsThis Role is Perfect for You If:, • You have experience with insurance verification and medical billing (non-negotiable!)., • You can explain complex insurance concepts to frustrated patients with empathy and clarity., • You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands., • You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting., • You're tech-savvy with medical billing software and EMR systems., • You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic., • You maintain a positive attitude even when dealing with challenging financial conversations.What's In It For You:, • Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare., • Receive specialized training in insurance verification and patient financial counseling., • Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy., • Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry., • Be part of healthcare innovation that's expanding nationwide., • Medical, Dental & Vision Insurance (available after 30 days), • Mental Health & Prescription Coverage, • Health Savings Account (HSA) with employer contributions, • Short & Long-Term Disability + Life Insurance, • 401(k) with Employer Match, • Paid Time Off starting at 152 hours/year, • Employee Assistance Program (free counseling sessions), • Uniform Allowance + Verizon Discount + MoreThe Details:, • Location: Our state-of-the-art urgent care facility, • Schedule: Full-time with flexible shifts (evenings/weekends a must), • Requirements:, • High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus, • Current CPR or Basic Life Support (BLS) certification is required for this role.We invest in your well-being so you can bring your best self to workevery shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.