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OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)” Position: Bilingual Customer Service Rep (Local-REMOTE) Location: Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration: 3-4 months+ Contract with high possibility of extension!!! Pay rate: $20.25/hr on W2 Note: • Initial Training will be ONSITE, after training, the candidate is allowed to work remotely., • Work from home will be allowed., • Work schedule is 9-6pm PST., • Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian., • Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY. JOB DESCRIPTION: • One year of experience in the field or related area., • High School diploma, GED, or equivalent certification., • Computer literacy with the ability to quickly learn new software programs., • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent., • excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment., • Ability to successfully execute many complex tasks simultaneously., • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs., • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment. JOB RESPONSIBILITIES: • Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur., • Assists beneficiaries by completing enrollment transaction request transactions, as applicable., • Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position., • Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position., • Follows policies and procedures applicable to the position. Recruiter Contact Info Gurjant Singh Phone: 925-297-5994 Email: I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Job Description Minimum Experience: Entry Level Job Description: About Us Since 1994, Tony’s Plumbing has earned its exceptional reputation by standing by our work and going above and beyond to make sure customers are happy. Teammates love us because although we ask a lot, we also give a lot back to our coworkers. Our team bonds together because we take on stress internally to ensure an outstanding customer experience for everyone we serve. We also treat each teammate as the individual they are, creating a flexible, friendly, professional, and high energy environment. Our Values Our values define us as a company at our core: who we are, how we work, and how we live. We work hard to expand our team with folks who: * Master your Craft: Own what you do and perform to the highest standard * Improve our Community: Always do right in a place someone calls home * Better your Best: Continue the improvement of yourself and share it with others About the Role The Dispatcher plays a critical role in keeping daily home services running smoothly and efficiently. This position is responsible for scheduling and dispatching service technicians, managing the daily dispatch board, and serving as the primary communication link between customers, field technicians, and the office. You’ll ensure appointments are booked accurately, technicians are supported throughout the day, customers receive timely updates, and all calls are properly closed out with detailed notes and correct coding – because accurate post-call documentation is essential to operational success. About You You’re the calm in the chaos and the glue that holds a busy service day together. You understand that great dispatching and service coordinating isn’t just about booking calls – it’s about communication, accuracy, and follow-through. * You thrive in a fast-paced, ever-changing environment. * You understand the complexity of scheduling technicians efficiently. * You’re highly organized and always thinking two steps ahead. * You enjoy solving problems and keeping customers informed and confident. * You communicate clearly with both customers and field technicians. * You know the “back end” of the call matters just as much as booking it. * You’re detail-oriented and take pride in accurate notes, coding, and documentation. * You naturally follow up until every task is fully closed out. * You enjoy learning new systems and using technology to work smarter. * You stay professional and composed, even when the day gets busy. What You’ll Do * Build, manage, and optimize the daily dispatch board to maximize efficiency, response time, and profitability. * Dispatch service technicians based on skill set, location, priority, and availability. * Maintain consistent communication with technicians through wrap-up calls and real time updates. * Convert approved estimates and follow-ups into booked appointments. * Answer inbound calls professionally using approved call scripts with an authentic, customer-focused tone. * Establish rapport with customers and set clear service expectations. * Provide customers with timely updates regarding arrival times, delays, or schedule changes. * Reschedule incomplete or postponed calls as needed. * Coordinate follow-up visits and required corrections. * Ensure all invoices, service forms, and documentation are completed accurately and on time. * Maintain and update customer records in the CRM with complete and accurate information. * Assist with job costing and administrative support as needed. * Service as backup to the Project Coordinator when required. * Support technicians for success on every call in collaboration with leadership. * Follow company procedures for resolving customer concerns quickly and professionally. * Participate in ongoing training and on-the-job development. * Perform other duties as assigned. Dispatcher Expectations * You’ll be a key operational partner to the Service Manager. * You’ll help drive an outstanding customer experience from start to finish. * You’ll manage a high volume of calls, schedules, and technician communications daily. * You’ll ensure every call is properly documented, coded, and closed out. * You’ll use dispatching and CRM software to keep schedules accurate and current. * You’ll collaborate closely with customer experience specialists, technicians, and office staff. Dispatcher Experience & Qualifications We’re flexible on years of experience and value talent, curiosity, and accountability. If this sounds like you but you don’t meet every requirement, please apply – there’s a good chance you’re more wonderful than you think you are. * 1+ year of customer service, call center, or administrative experience. * Experience with scheduling, dispatching, or coordination preferred. * Strong verbal and written communication skills. * Comfortable using dispatching or CRM software (ServiceTitan preferred). * Proficient with Google Suite or Microsoft Office. * Adequate typing speed and strong data entry skills. * Ability to manage multiple priorities and deadlines. * Natural problem-solver with strong attention to detail. * Able to work independently and as part of a team. * Basic understanding of home services or construction environments preferred. Physical Demands * Prolonged periods of sitting at a desk and working on a computer. * Occasional standing, walking, bending, or reaching. * Ability to lift up to 20 pounds occasionally. * Frequent use of phones, computers, printers, and other office equipment. Work Environment * Fast-paced call center environment within a home services company. * High collaboration with dispatchers, coordinators, and field staff. * Climate-controlled office with standard workstations. * Moderate noise from phone conversations and team collaboration. Schedule: Monday through Friday, 7:00 AM - 4:00 PM Occasional evening or weekend availability during peak service periods or emergencies. This position is not eligible for remote or hybrid work. Pay rate: $21-24 per hour based on experience Dispatcher Benefits * Paid Vacation * Paid Holidays * 401(k) with 4% Matching * Health Insurance * Life Insurance * Paid Training * Amazing Team Environment How To Apply: * Click the "Apply Now" button * Include your resume If you are in any of the following or similar positions, APPLY TODAY! Come join a company that is truly dedicated to making a career for you. * Call center * Escalations Specialist * Tier 2 Customer Service * Event coordinator * Catering coordinator * Customer service assistant * Customer service coordinator * Hospitality * Barista * Night auditor * Assistant store manager * Receptionist * Construction assistant * Landscaping scheduler * Guest experience representative * Administrative assistant * Sales assistant * Scheduling coordinator * Home delivery coordinator * Plumbing, HVAC or other home services * Dispatcher * Customer Care Specialist We are an equal opportunity employer.

Job Description Temporary, Part-time: 15-20 hours per week Pay Rate: $17.00 per hour, non-exempt Benefits: Professional Development and Career Coaching, CA Sick Time Off Organization size: 50+ employees Reports to: Senior IT Manager Location(s): Modesto. This position is not eligible to work remotely. Age requirements: Associate positions are reserved for young adults ages 18 - 24 years of age. *The job offer will be contingent upon the successful completion and passing of a background check. ORGANIZATION OVERVIEW: Digital NEST is an innovative workforce development center that has welcomed thousands of youth from working-class, farmworker communities to develop the technical and professional skills they need to achieve their dreams. It is an exciting time for the NEST. We are focused on growth and expansion to five communities across The Monterey Bay (MBR) and San Joaquin Valley (SJVR) Regions in Northern California. Digital NEST has Centers in the heart of Watsonville, Salinas, Gilroy, Modesto and Stockton. JOB OVERVIEW: bizzNEST is the creative agency of Digital NEST. bizzNEST offers a paid, 1-year Associateship program that provides real world professional training. Through this program, Associates hone and develop their technical and professional skills, gain real professional experience by working with clients, build professional level portfolios and resumes, and become competitively qualified for entry-level, career-focused employment. bizzNEST is looking for a motivated Associate who can assist with our IT department, is a quick learner and has a passion for technology. The IT Associate will offer software, hardware and networking support to Digital NEST. This role provides an excellent opportunity to gain practical experience troubleshooting technical issues, cleaning and refreshing computers, and offering technical support to staff and members throughout the year. The Associate will be involved in hands-on tasks such as installing software, setting up hardware, and assisting with network management. RESPONSIBILITIES: Technical Support and Troubleshooting (35%): • Offer basic troubleshooting support for software, hardware, and network issues to Digital NEST staff and members., • Assist in resolving help desk tickets and providing timely solutions to user issues., • Support remote diagnostics and resolution of technical issues., • Perform routine maintenance tasks such as updates, patches, and backups., • Install software on staff and member computers., • Offer technical support to staff members in preparation for programming seasons., • Interact and communicate with clients (with support)., • Attend meetings and participate in critiques., • Attend client meetings., • Collaborate with staff members from other departments, as necessary., • Participate in applicable certification programs and courses., • Log work and progress on project management (PM) software such as Asana and customer relationship management (CRM) software such as Salesforce, if necessary., • Manage time effectively and meet project deadlines., • Communicate regularly and across-teams through email, chat and in-person., • Participate in the Mentorship Program and professional development activities., • Engage in continuous learning and training opportunities related to IT. QUALIFICATIONS: Education: • Basic understanding of computer hardware and software., • Familiarity with operating systems such as Windows, macOS, and Linux., • Basic knowledge of how networks function and Associateet protocols., • Experience with Microsoft Office Suite and Google Workspace., • Basic scripting or programming skills (e.g., HTML, CSS) are a plus but not required., • Demonstrates self-awareness of one’s strengths, biases, and growth areas, and can apply self awareness in their work., • Strong collaboration and teamwork skills. Uses empathy and communication to build positive working relationships with colleagues., • Takes the initiative to learn, and independently seek resources for personal and professional growth., • Demonstrates strong organizational and time management skills, including the ability to manage multiple projects and deadlines, and maintain attention to detail and quality work., • Effective oral, written, and non-verbal communication skills. Employs active listening, is open to receiving feedback, and can communicate ideas in a clear and organized manner., • Strong critical thinking skills. Must be able to critically analyze their work, and assess their work from the client’s perspective., • Strong problem solving skills. Identifies problems, and reviews related information to develop and evaluate options and implement solutions., • Demonstrates adaptability to new working environments, processes, tasks and systems., • Demonstrates leadership capacity and is eager to grow as a leader in their work and community., • Demonstrates creativity and curiosity to develop new approaches to communicating ideas to clients. REQUIREMENTS: • Passion for the mission of Digital NEST and belief in upholding organization’s core values., • Understanding of and sensitivity to issues of culture/ethnicity/race, gender, sexual identity, class/SES and immigration status., • Ability to be an ally to people of color, women and lesbian, gay, bisexual, transgendered, queer, questioning and intersex individuals and their allies (LGBTQIA)., • Ability to meet the minimum amount of hours required., • Maintain dexterity and coordination, sufficient to perform essential functions, • In-person participation at one of the Digital NEST sites., • Ability to sit for long periods of time performing desk-based computer tasks. We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem-solving and more creative thinking, so we're dedicated to adding new perspectives to the team. We look forward to hearing from you. Digital NEST, Inc. is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital NEST is committed to an inclusive experience for all applicants and will endeavor to make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Please refer to our career page for more information on how to apply for reasonable accommodations. Powered by JazzHR TuuKNCWhuE

Job Description IT Tier 1 Onsite Support – Modesto, CA We are hiring an IT Tier 1 Onsite Support Technician to provide hands-on technical support in a warehouse and office environment. This role supports day-to-day IT operations, including workstations, Microsoft 365, printers, and Zebra label printers. The ideal candidate is customer-focused, reliable, and comfortable working on their feet in a fast-paced setting. Responsibilities • Provide onsite Tier 1 IT support to warehouse and office users, • Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint), • Set up, configure, and support Zebra and network printers, • Troubleshoot PC and basic Mac hardware/software issues, • Support desktops, scanners, peripherals, and mobile devices, • Respond to and document support requests via ticketing system, • Perform workstation setups, equipment installs, and moves/adds/changes, • Identify recurring issues and assist with long-term fixes, • Maintain accurate documentation and asset records, • Provide occasional after-hours or emergency support as needed Requirements • 1+ year of IT helpdesk or Tier 1 support experience preferred, • Experience supporting printers; Zebra printer experience strongly preferred, • Basic understanding of Microsoft 365 and Windows environments, • Comfortable working in a warehouse environment and being on your feet, • Basic networking knowledge (IP addressing, DHCP, DNS), • Strong customer service and communication skills, • Spanish speaking is a plus, not required, • Willingness to pursue IT certifications (A+, Network+, Microsoft) Nice to Have • Warehouse or manufacturing IT support experience, • Experience with scanners or labeling systemsCompany DescriptionNetwork Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do. At Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.Network Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do.\r\n\r\nAt Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.

Job Description Valley Fitness located in Modesto, CA, is looking for a personable and organized Front Desk Associate to join our team. In this role, you’ll be the first point of contact for members—greeting them with a warm welcome, managing check-ins efficiently, answering questions, and providing information about our services. You’ll also help ensure the front desk area remains clean, professional, and inviting. With a salary of $16, you will have the opportunity to be part of a supportive team dedicated to promoting health and wellness in our community. If you have excellent customer service skills and enjoy creating a positive experience for others, we welcome you to apply and be a vital part of Valley Fitness. Compensation: $16 hourly Responsibilities: • Greet and assist members and guests as they enter the facility, • Answer phone calls and respond to inquiries in a professional and friendly manner, • Check-in members, verify memberships, and process payments accurately, • Maintain a clean and organized front desk area, • Basic Computer Skills, • Administrative Experience, • Customer Database Experience, • Customer Service Experience, • US Work Authorization About Company At North Valley Fitness, we’re a neighborhood gym where you can work out comfortably and feel welcome. Our clean space and friendly staff make it easy for anyone to fit in, whether you’ve been training for years or are just getting started. No matter your goals, we’ve got the equipment, guidance, and support to help you keep moving forward. Our Mission: “To provide a clean, friendly, and positive environment where members can focus on their fitness and feel supported in reaching their goals.”

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits • On-Demand Pay, • Medical, Dental and Vision insurance (full time employees only), • Employee perks and discount program, • Free Black Card Membership, • 401(K) Plan Savings plan, • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in., • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Resolve member concerns and escalate to a Manager as needed., • Answer phones in a friendly manner and assist callers with their inquiries., • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships., • Perform prospective member calls and tours; assessing their membership needs., • Execute retail transactions with accuracy and drive sales goals., • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • 6-12 months of experience in a customer service environment is preferred, • Must be 18 years of age, • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Basic computer proficiency, • Ability to lift up to 50 pounds, • Ability to walk and stand for prolonged periods of time, • Ability to continuously talk in person or on the phone during shift

Job Description The Front Desk Assistant serves as the focal point for the appointment system, registration, and ensures patients can access the services of Boomerang Healthcare. Responsible screening incoming appointment calls and will determine how to best respond to caller's needs. What you will do: • Answers clinic phones and directs calls appropriately, monitors the queue to ensure calls are answered timely and appropriately., • Schedules / reschedules appointments for patients according to patient's preference and written protocols., • Answers questions and registers new patients as appropriate., • May assist with patient reception and client intake., • Performs computer data entry in registration, scheduling and other programs as assigned., • Performs other duties as assigned by the Clinic Supervisor., • Assumes other responsibilities as appropriate to the position and organizational needs. Qualifications: • High school diploma or equivalent., • Completion of a Medical Assistant course from an accredited/recognized school., • Bi-lingual - Spanish/English preferred, • Excellent customer service skills., • Knowledge of basic medical terminology and experience working in a medical office scheduling and answering calls., • Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills., • Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change., • Ability to effectively present information to others, including other employees, community partners and vendors., • Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy., • Work in a team-oriented environment with a number of professionals with different work styles and support needs., • Excellent interpersonal, verbal, and written skills. Compensation Range: $21.00 to $23.00 Hourly All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations. Why You'll Love Working Here: • Amazing work/life balance, • Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO), • 401(K) Plan with Employer Matching, • License & Tuition Reimbursements, • Paid Time Off, • Holiday Pay & Floating Holiday, • Employee Perks and Discount Programs, • Supportive environment to help you grow and succeed Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC. Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us. Monday-Friday, 8am-5pm 40

We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch