Hotel management jobs in Tampa, Florida - Page 3Create job alerts

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! JOB DESCRIPTION Responsibilities This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at Tampa Hard Rock. Essential duties include, but are not limited to: • Responsible for customer satisfaction and enjoyment on a particular assigned table game, • Conducts assigned game with respect to Seminole Gaming’s Compliance and regulations and procedures, • Those offered Part Time Dual Rate Dealer/Floor Supervisor will be scheduled to work (3) Floor Supervisor and (2) Dealer shifts for the first (4) weeks for training purposes. Afterwards, you will be scheduled as a Floor Supervisor in rotation with all Dual Rate team members. Qualifications * * High School diploma, GED, or equivalent required * Minimum of two (2) years experience in a Class III gaming environment as a Table Games dealer required. • Must proficiently deal a minimum of three carnival games(not including Casino War), Blackjack and Mini Bacc Must possess a certificate of completion from an accredited Gaming School or equivalent, must be able to deal two primary games with a high level of proficiency and must possess excellent customer service and talent relation skills * Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * Must be able to stand for long periods of time Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #indeedtampa

Job Description Welcome to DoubleTree Tampa Rocky Point Waterfront! We're thrilled that you're considering joining our team. At DoubleTree, we offer a range of amenities including 291 comfortable rooms, a well-equipped fitness center, a business center, versatile meeting rooms, an inviting outdoor pool, and a popular on-site restaurant. Situated in Tampa, Florida, our hotel provides convenient access to Clearwater Beach, Tampa International Airport, and Downtown Tampa, all while enjoying the serene beauty of our waterfront location. Come be a part of our exceptional team and help us deliver outstanding experiences to our guests! We are in search of an experienced Front Desk Agent with open availability. Hilton PEP experience highly preferred. We offer competitive wages that commensurate with experience. We are seeking a friendly and professional Front Desk/Guest Service Agent to join our team. You will be the first point of contact for our guests and provide exceptional customer service. If you have excellent communication skills, a positive attitude, and enjoy working in a fast-paced hospitality environment, we would love to hear from you. This position will also be required to drive the shuttle van on occasion so must have a valid driver's license and be comfortable driving a work van. Duties: • Greet and welcome guests upon arrival with a warm and friendly demeanor, • Check-in and check-out guests efficiently and accurately, • Provide information about hotel amenities, services, and local attractions, • Answer phone calls and respond to guest inquiries in a timely manner, • Handle guest requests and resolve any issues or complaints promptly, • Process payments and maintain accurate records of guest transactions, • Assist with night audit duties as needed, • Maintain a clean and organized front desk area Experience: • Previous experience in a customer service role, preferably in the hospitality industry, • Strong phone etiquette and communication skills, • Multilingual abilities are a plus, • Familiarity with hotel management software systems, • Knowledge of front desk operations and guest services Benefits: • Competitive pay based on experience, • Opportunities for career advancement within the hospitality industry If you are looking for an exciting opportunity to work in a dynamic hotel environment where you can make a positive impact on guests' experiences, please apply with your resume. We look forward to hearing from you! Job Type: Full-time Expected hours: 40 per week Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Health insurance, • Paid time off, • Referral program, • Vision insurance

Job Description Job Summary: Bern's Steak House Executive Sous Chef will be responsible to ensure exceptional preparation of all food to all guests and have the ability to develop and maintain a strong team environment that is consistent and continually in accordance to the Executive Chef and Bern's Steak House. Essential Functions • Assist in maintaining a motivated, interactive positive team, • Assist with training staff, • Responsible for daily function of the kitchen operations, • Maintain professionalism with team members, managers and guests., • Handle daily scheduling of team members and make adjustments when necessary, • Solve team member issues such as call outs or any other daily issue that should arise with team members, • Monitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels., • Ensure prep and execution of food, • Ensure team is in proper uniform/approved attire, • Demonstrate positive communication with team, • Maintain fair and consistent coaching and counseling, • Communicate and maintain positive inter-departmental relations, • Ability to work efficiently and effectively, • Ability to work flexible shifts: nights, weekend, holidays, • Ability to perform all functions in the kitchen and assist where needed, • Ability to work under pressure, • Ability to work long hours standing over hot stoves and grills, • Ability to work as a team in a stressful, fast-paced environment, • General cleaning to include equipment, floors, walls, coolers, and freezers, • Knowledge of different cooking techniques and all kitchen equipment, • Communicate with Chef de Cuisine and Executive Chef next shift any issues, • Follow Serv-Safe sanitary compliance throughout every area working in the kitchen, • Follow all safety procedures to include knife safety, • Maintain the kitchen work area in an orderly and clean condition, • Follow proper hand washing procedures, • Stock supplies for the kitchen in specified locations and maintain area in order, • Sort and remove trash and clean the garbage cans daily, • Assist with loading and unloading of food deliveries and supplies when needed, • Maintain a professional presentable uniform and personal grooming, • High School diploma or higher, • Five years previous culinary experience required, • Excellent Interpersonal skills, • Excellent communication skills, both verbal and written, • Ability to sit or stand for extended periods of time, • Ability to communicate clearly, • Corrected vision to normal range, • Ability to work long hours as needed, • Ability to lift 25 – 50 lbs., • Make sound judgments quickly, • Work on multiple tasks, making appropriate progress towards deadlines, • Able to work independently, take direction, and provide direction to others, • Manage differing personalities within the restaurant, and the community, • Maintain the highest degree of confidentiality, • Ability to work effectively in stressful, high pressure situations Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR zugssnNPza

Job Description Join the experience as we are seeking energetic and enthusiastic Lifestyle Concierge at ROOST Apartment Hotel in Tampa. As a Lifestyle associate, you bid a warm welcome to our guests and residents. You are responsible for providing quality guest service as it pertains to our lifestyle programming in our amenity floor outlets in a gracious and professional manner. Who will enjoy this position? • Bright and engaging people who are passionate about making connections with others, • Someone who is self-sufficient and loves the challenge of coming up with creative solutions., • Those who thrive on being busy and love the energy created by genuinely connecting with those around you., • Those who are naturally warm and welcoming and love entertaining people in their home. ROOST completely reimagines the temporary living situation. ROOST offers much more than fully furnished apartments with flexible lease terms; we offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stays. As a hospitality company, our people are at the heart of what we do. Progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity create our unique corporate culture. Requirements: • Be detailed oriented, able to work individually and handle multiple tasks simultaneously., • Must be computer savvy and be a quick learner., • Strong interpersonal skills and the ability to work well with co-workers and the public in a thoughtful sincere manner., • Ability to satisfactorily communicate in English (read, write, speak) with guests, co-workers and management to their understanding., • Must be willing to work a flexible schedule. Must be willing to work weekends and holidays if necessary. Benefits: • Full Health, Vision, Life and Dental Coverage, • 401 (K) Retirement, • Paid Vacation, Holiday, Personal, and Sick days

Job Description Position: GUEST SERVICE REPRESENTATIVE Reports to: Front Office Manager / General Manager Division: Rooms Department: Guest Services Classification: Non-exempt SUMMARY: The Guest Service Representative is responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Purpose is to assist our guests efficiently, courteously and professionally in all Front Desk related functions. To maintain property’s high standard of service and hospitality. Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests and have the ability to multi-task, be detail-oriented, and be able to problem solve. GENERAL RESPONSIBILITIES: • Provide the highest quality of service to the guest at all times., • Assist in maintaining public areas of the hotel in a clean and orderly condition., • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations., • Handle guest check-ins and check-outs efficiently and in a friendly and professional manner., • Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification., • Receive and transmit mail, phone, and written messages for guests., • Promote repeat business by offering to take future reservations upon check-out at our hotel., • Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered., • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and company’s walk policy., • Communicate with incoming shift associates by logging pertinent information in the pass on log., • Keep housekeeping and other departments informed of any special requests, late check- outs and special need areas in the hotel., • Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions., • Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities., • Maintain a log of items borrowed from the Front Desk and deliver items when necessary., • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures., • Responsible for proper telephone etiquette., • Develop a thorough knowledge of property management system., • Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual., • Contribute and support the hospitality programs to ensure their success., • Keep the Front Desk area neat, clean, and free of safety hazards., • Following approved laundry procedures, ensure understanding of operation of washer and dryers (where applicable)., • Assist in folding linen according to proper standards. Sheets should be folded double lengthwise, king sheets into squares, and terry as requested (where applicable)., • Adhere to no iron laundry procedures (where applicable)., • Must be thoroughly familiar with Employee Handbook and all policies and rules it contains., • Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides., • Wear proper attire at all times in accordance with the Company Dress Code., • Must be able to pass and maintain certification from TIPS and/or Responsible Vendor training if alcohol is served at your respective property., • Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift., • Check all credit cards to ensure they are valid., • Have a thorough knowledge of emergency procedures., • Minimum 2 to 3+ years work experience., • Computer Knowledge/Skills: MS windows, Property Management Software., • Experience handling cash, accounting procedures, and general administrative tasks., • Highly focused & motivated with excellent communication skills., • Professional in appearance and presentation., • Requires standing, sitting, walking, grasping, & repetitive motions. Pay: $0.00 - $0.00 per hour Benefits: • 8 hour shift

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities The Nail Technician is responsible for providing non acrylic nail services. Essential duties include, but are not limited to: • Provides basic treatments, such as manicures and pedicures, • Delivers outstanding Guest service while providing high quality nail services in accordance with established company procedures, • Embodies and drives the company's mission statement, • Other assignments as directed Qualifications • Must hold a valid Cosmetology or Nail Technician license issued by the state of Florida, • Minimum of 2 -year experience in a luxury spa setting is required, • Must have strong coping and communication skills capable of professional decision making and effective problem solving while attending to our guests and fellow employees, • Ability to respond to guests needs while always maintaining a professional scope of practice, • A positive and energetic personality with a desire to succeed in the spa industry, • Must possess exceptional guest service skills, • Must be fluent in English and able to communicate effectively with guests and team members, • Must have basic computer skills, • Must be able to communicate effectively in English, specific to position duties and responsibilities, • Duties and responsibilities are typically performed in the Spa Salon near the Casino Floor which is a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise., • This position requires the employee to stand for prolonged periods of time as well as frequent walking, sometimes stooping, bending and lifting up to a maximum of 30 lbs., • While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell, • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #gotoworkhappy

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities The Table Games Floor Supervisor is responsible for smooth operation of a specific number of table games within a gaming pit. Essential duties include, but are not limited to: • Monitors and adjusts table game limits with respect to gaming volume., • Responsible for handling customer requests, including information, markers, and comps. Ensures accuracy of all monetary transactions., • Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations., • Responsible for specific table games scheduling for Dealers., • Responsible for maintaining a high level of subordinate performance & productivity., • Responsible for customer enjoyment and satisfaction. Qualifications • High school diploma or equivalent required. Five years casino experience with a minimum of three years in a Dual-Rated management level. Class III background required., • A minimum of two (2) years of experience as a Table Games dealer required., • The ability to proficiently deal the following Table Games is required: Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack., • Must possess excellent communication and customer service skills., • Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures., • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen #indeedtampa Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities The Slot Supervisor is responsible for assisting Slot Department management in all phases of Slot Operations. Essential duties include, but are not limited to: • Supervises the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring guest service is provided to Slot players within assigned area, • Organizes the assigned shift and area including, daily employee assignments, employee break schedules and staffing levels. Assist in assigning slot floor staff to ensure staff levels appropriate to business need, • Responsible for ensuring maximum guest service and satisfaction through the organization and supervision of assigned area according to policies and procedures and gaming regulations, • Performs coaching and personnel counseling as assigned by Shift Manager. Assists in training and evaluating of subordinate employees in a fair and equitable manner, • Ensures assigned slot floor staff responds to guest service requests, machine service lights, radio service calls or management service instruction, • Verifies slot pay outs. Strives to meet revenue goals by ensuring all slot machines are in working order. Notifies slot maintenance of repair, • Promotes positive guest service for an excellent gaming experience serving as an ambassador to the property and working closely with other departments to resolve guest inquiries, • Promotes positive employee relations at all times, • Keeps Slot Shift Manager informed of all pertinent business information, staff issues/concerns and any irregularities in play, • Continually observes players and machines for honest play. Safeguard against theft and ensures the security and integrity of all casino property, • Promotes all departmental and property-wide promotions, • Maintains a clean, safe hazard-free work environment within the area of responsibility, • Maintains communication and cooperation with other shifts and departments, • All other job related duties assigned by shift manager and/or director Qualifications • High school diploma or GED is required, • Six months of progressive supervisory or dual-rate experience in slot operations is essential to this position, • An equivalent combination of prior slot experience and closely related supervisory experience may provide a qualified background, • Must possess the ability to act in a leadership capacity within a fast-paced and goal-oriented environment, • Requires tact and diplomacy in dealing with the public and staff, as well as the ability to maintain strict confidentiality of classified information, • Requires knowledge of a wide range of Slot Machines, Video Poker and Keno, • Must be competent with various PC based software programs and possess excellent business sense and high professional ethics, • Must be able to work various shifts and flexible hours Work Environment: • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell., • The employee must frequently lift and/or move up to 30 pounds., • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #gotoworkhappy

Job Description Overview Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore. Our Commitment to Service: We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments. JOB DESCRIPTION Responsibilities This position is responsible for providing technical assistance, support, and advice to hotel and casino staff using computers and computer peripherals. He/she will troubleshoot and diagnose issues as reported by staff, gather data to identify staff needs and then use that information to identify, interpret and evaluate system and network requirements. He/she will also assist other IT staff to conduct user training in the proper use of new hardware and software as it is introduced. Essential duties include, but are not limited to: • Must adhere to the Seminole Tribe's Policies and Procedures., • Receive, configure, install and support computer hardware and peripherals in a networked environment, • Troubleshoot, diagnose and repair hardware and software issues for users in their workspace, • Assist the Network Administrator and other IT staff in the roll-out of network, operating system and software upgrades and patches as those requirements arise, • Use common hand tools, diagnostic and predictive software and tools to perform routine maintenance and upgrades on computers, peripherals and network hardware and appliances, • Perform other departmental duties as may be required by Management, • Responsible for maintaining a clean, safe and hazard free work environment #gotoworkhappy Qualifications • High School diploma, GED, or equivalent required, • Associates’ Degree in a computer related discipline is preferred., • One (1) year of experience in computer hardware support and maintenance is required Work Environment: • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. Applicant must work 45-50 hrs weekly. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation: $45,000 - $50,000 yearly Responsibilities: • Consult with the general manager to ensure that all guest service standards are met daily, • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations, • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention, • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability, • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areasQualifications:, • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field, • A proven record of experience managing a team, preferably in a hospitality role, is required, • Proven customer service experience as a manager; strong guest-focused mentality, • You must have 3 or more years of experience working in the hospitality field, • Showcase exceptional organizational, communication, and problem-solving skillsAbout Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.