Hotel jobs in Colorado Springs, Colorado - Page 2Create job alerts

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn in Colorado Springs, Colorado. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary $17-$19.50 based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: $17.00/hr starting pay, increases to $20.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company’s store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community. Key Duties Actively uses the following to meet customer needs: • Catering to customers; confer with customers by telephone or in person in order to provide information about products and services., • Reservation process; keep records of customer interactions and transactions. Record details of inquiries., • Determine charges for services requested, collect payments, or arrange for billing., • Acknowledge customer dissatisfaction and resolve complaints., • Refer unresolved customer grievances to designated departments., • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers., • Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products., • Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member’s airfield via different traveling modes i.e. walking or driving of company vehicle., • Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc., • Monitor the arrival, parking, refueling, loading, and departure of all aircraft., • Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft., • 1-3 years of Customer Service Experience., • Must have computer skills. Ability to use radio communication, phonetic alphabet and military time., • Strong interpersonal and communication skills., • Excellent Organizational and Customer Service skills with a sincere desire to assist customers., • Have professional appearance and mannerisms., • Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.

Job Description The Embassy Suites by Hilton Colorado Springs is searching for hardworking individuals who are eager to contribute to the efficient operation of our busy kitchen as our next dishwasher. We require a dependable person who can jump in and assist with a range of kitchen activities. You will be scraping, sorting, and loading dishes into the dishwashing machine in addition to unloading dirty dishes brought in by bussers. As needed, you may be asked to perform additional cleaning duties. Apply today if you're friendly and looking for a fulfilling job with opportunities for advancement! This is a part-time, AM shift position. Compensation: $15 per hour Responsibilities: • Keep track of dishwashing machine mechanical defects while also maintaining accurate levels of detergent and cleaning supplies, • Take part in employee meetings regularly to stay up to date on all policies and safety regulations, • Maintain a clean working environment by sweeping and mopping kitchen floors daily, • Unload the dishwashing machine and place utensils and dishes in appropriate storage areas, • Sort dishes, scrape plates, and rinse glassware before loading into the dishwashing machineQualifications:, • Prior food service industry experience is highly desired, • Must be a hard worker with high attention to detail and have a strong work ethic, • Great physical health and stamina, • Possess a high school diploma or equivalent certificationAbout Company Join Our Team at Embassy Suites by Hilton Colorado Springs At Hilton, we’re more than hospitality—we’re about people, purpose, and growth. When you join our team, you step into a culture built on integrity, service, and teamwork. We’re proud to be recognized as one of the best places to work because we invest in our people and their future. Here, your work truly matters. Every detail you handle creates moments guests remember and helps shape a workplace you can be proud of. You’ll be supported by leaders who listen and care, with opportunities to learn, grow, and advance your career. We’re part of something bigger than just a hotel. Together, we’re building a culture where high standards meet genuine care. If you’re ready to make an impact, develop your skills, and be part of a team that celebrates success—come grow with Hilton. Be part of something bigger. Build your future with Hilton.

Job Description Our popular hotel is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply! Part-time position. AM and PM shift availability. Compensation: $11.79 - $12.56 hourly Responsibilities: • Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests, • Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities, • Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations, • Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors, • Perform all restocking and cleaning activities as directed, including opening and closing dutiesQualifications:, • This role requires a strong emphasis on putting the guest first and providing exceptional customer service, • We prefer some experience working in the food service industry, • Outstanding time management and organizational skills, • Educational requirements include a high school diploma or equivalent GED certification, • Display excellent communication and interpersonal skills with customers and coworkersAbout Company At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work. Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts. The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.

Job Description The DoubleTree by Hilton Colorado Springs is hiring an Overnight Part-Time Security Agent. The hotel security agents' primary responsibility is to ensure the safety and security of guests, staff, and hotel property. This involves patrolling the premises, monitoring surveillance systems, controlling access, responding to emergencies, and maintaining a safe environment. They also play a role in enforcing hotel policies and providing a positive guest experience. Additional duties with occasional shuttle driving. Must have a valid driver's license. Compensation: $17 - $17.50 hourly Responsibilities: • Regularly inspects hotel premises, including hallways, parking areas, and common areas, to identify potential hazards or security breaches., • Observes surveillance cameras and alarm systems, looking for suspicious activity or unauthorized access., • Regulates entry and exit points, verifies guest credentials, and prevents unauthorized access to restricted areas., • Responds to alarms, medical emergencies, and other incidents, providing first aid, summoning assistance, and ensuring safety protocols are followed., • Addresses disputes, disruptive behavior, and other issues, using conflict resolution skills to de-escalate situations and maintain order., • Documents all incidents, observations, and security measures in daily logs and reports., • Provides information and assistance to guests, ensuring a positive and safe experience., • Ensures guests and staff adhere to hotel policies and regulations., • Checks security equipment, such as cameras, alarms, and access control systems, reporting any malfunctions or issues. Qualifications: • Keen awareness of surroundings and ability to identify potential threats or issues., • Effective verbal and written communication skills for interacting with guests, staff, and emergency personnel., • Ability to de-escalate tense situations and resolve conflicts peacefully., • Required for patrolling, responding to emergencies, and potentially dealing with physical confrontations., • Maintains a composed and respectful demeanor, even in challenging situations., • Ability to assess situations, identify solutions, and take appropriate action., • Basic knowledge of first aid and CPR is often required. About Company At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work. Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts. The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.