Learning and development manager jobs in New York, NYCreate job alerts

About Us: Aida Therapy is a community mental health practice focused on serving various and diverse communities and training emerging clinicians. We are a practice run by a bilingual woman of color and staffed by social justice-minded clinicians, supervisors and administrators. We seek minority clinicians with an array of skills and interests: DBT, addiction work, eating disorder experience, sex therapy, LGBTQ specialty, and more. Our vision is to work with incoming clinicians on their vision for their practice: what communities do you want to work with? What areas of clinical work do you want to hone? Our role is to help facilitate your learning, both as humans and as emerging mental health clinicians. We believe in community, and the creative ways they come about. People of color, bilingual clinicians (Arabic, Urdu, Farsi, French, Spanish and more!), and members of the LGBTQ+ community are highly encouraged to apply. We are an equal opportunity employer. We’d also love to hear from applicants with intersecting professional interests: artists, second career folks, doulas, and so forth. Each clinician in our practice has dedicated slots for sliding scale clients, and will be exposed to monthly didactic trainings and group supervision, as well as weekly individual supervision by an independently licensed clinician. The Role: Our openings are for therapists (MHC-LP or LMSW) looking for part-time or full-time and remote positions (15-20 hours a week) to practice in New York under high-level supervision. We are delighted to facilitate therapists’ interests in individual, couple, family and group work, or whatever combination calls to you. We believe in multiple, creative, inspiring pathways to gain the hours you need for licensure. We are here to support and celebrate you as you develop your clinical expertise and style (and get those hours)! Reports to: Supervisor Job Type: Part-Time or full-time Location: NY licensed (or license-eligible) required. MA supervision offered for social workers. Requirements  Master's degree and requisite state licensure  Applicants must have the capacity to conduct teletherapy in a secure and private location on a regular basis

“Innovative Property Management is looking for an Office Assistant to join our Bronx office. In this role, you’ll play a critical role in keeping our office a positive, welcoming and productive environment. You’ll also get the chance to interact with all levels of staff and various customers and clients. Here at Innovative Property Management, we’re proud to value flexibility, autonomy and continuous learning and development.” ** Office Assistant Skills and Qualifications** Office Assistants are exceptional multitaskers, and since they’re responsible for coordinating other people’s schedules, they must be incredibly well organized. keeping the office supplied and organized. This involves lots of small duties, like typing and taking notes during meetings, but their overall responsibilities are essential. Office Assistants are responsible for things like: Overseeing clerical tasks, such as sorting and sending mail Keeping an inventory of office supplies and ordering new materials as needed Maintaining files Welcoming visitors to your office Answering phone calls Taking and delivering messages Ensuring the office runs smoothly Scheduling meetings and sending meeting invites to attendees typically work for businesses across industries to support Office Workers and Managers. They answer and transfer phone calls, run errands on behalf of employees, make copies or fax documents. Their job is to help daily operations by taking notes during meetings and distributing meeting minutes afterward. They may also be responsible for taking inventory of office supplies and communicating with vendors to order supplies as needed. Have knowledge with word excel and outlook which are the basic office programs.

ProSentry seeks successful salespersons to fulfill the uptick in demand for our system to both meet a May 2025 deadline in New York City for gas leak detectors in all multi-unit residential buildings, as well as insurance discounts and requirements for water leak detection. As an SDR you will play a key role in establishing the ubiquity of ProSentry. This position requires you to identify and generate qualified leads and convert them to sales, while nurturing long-term client relationships. ProSentry SDRs are knowledgeable, polished professionals who understand the stakes to building staff, managers, and residents when a water or gas leak or mechanical malfunction occurs. ProSentry is the groundbreaking Protech system preferred by building management companies and co-operative boards throughout New York City. Our system monitors the building and alerts multiple stakeholders to water leaks, gas leaks and failures in mechanical systems within seconds. By mitigating damage and loss, ProSentry saves buildings from costly damage and helps them operate more efficiently. Our company requires dedication, strong teamwork, and ongoing learning and provides a sophisticated, collegial, ambitious environment where employees are well compensated and provided with full benefits. As a member of a small team, you will have exceptional opportunities for professional development and promotion while becoming a specialist in a technology that is defining the future of building monitoring. Skills & Qualifications Effective prospecting and lead generating, including via LinkedIn outreach Facile user of CRM systems (HubSpot) Excellent communication skills, in speech and writing for cold calling, email sequencing and campaigns, and for developing and maintaining long-term relationships with clients Excellent style and grooming; at ease in a variety of professional settings with diverse professionals and stakeholders Effective at cold calling to qualify and convert leads to sales Ability to set, plan, and follow through scope of work Knowledge of NYC real estate High degree of organization and attention to detail. Exceptional ability to create and manage sales pipeline Experience working effectively within a team to support proposals and present at sales presentations 2+ years of experience in sales or business development. Experience in building management or building solutions is an advantage. Key Responsibilities: Lead Prospecting and Outreach Prospecting: Identify potential clients, focusing on industries and company sizes that fit the description of our ideal customer profile. Cold Calling: Initiate telephone calls to decision-makers, qualify potential clients, and effectively offer ProSentry as their building monitoring and risk mitigation system. Email Campaigns: Develop and deploy email campaigns that describe ProSentry accurately as an effective monitoring system; tailor the email as required for personal communication. LinkedIn Outreach: Use LinkedIn Sales Navigator effectively to develop relationships with potential clients and generate qualified leads. Tracking and Reporting: Accurately record all prospecting activities, interactions, and outcomes in our CRM system. Report & present traction to the Sales Team weekly. Sales Support Meeting Coordination: Schedule and confirm meetings between the sales team and potential clients for timely follow-ups. Proposal Development: Collaborate with the sales team to prepare custom proposals for each client. Sales Presentations: Assist sales team preparing presentations; co-present during sales meetings and presentations; ensure accuracy and consistency in tone, delivery, and information. Competitor Analysis: Keep current with competitors' offerings, pricing, and strategies to help identify opportunities for product and service improvements, new offerings, and to refine sales and marketing strategy and brand identity. Market Research: Collect and analyze insights from research and experience to refine the Ideal Customer Profile (ICP) to accurately reflect market trends. Site Visits: Visit buildings to better understand what clients require and to build rapport with them. Note important information and share it with the team developing the sales strategy. Event/Conference Support: Attend industry events and trade shows as a representative of ProSentry to meet potential colleagues and clients, build relationships and generate leads. Assist with booth setups, seek out and speak with attendees about ProSentry as the potential right solution for their buildings’ needs. Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives to increase exponentially the number of qualified leads. Sales Pipeline Management and Reporting CRM Management: Maintain accurate and up-to-date records in our CRM system. Pipeline Organization: Manage the sales pipeline effectively, ensuring timely follow-up calls and meetings to close sales and generate new leads. Progress Reporting: Provide regular updates to sales team and manager on information in the pipeline and metrics re: leads, qualified leads, potential sales; sales under contract to the sales team and leadership. Performance objectives Meet or exceed quarterly sales targets of $1MM in revenue. Maintain a 25% conversion rate on qualified leads. Generate 50+ new leads per month through outreach and networking. Seniority level Early career; sales experience required; 2-years experience preferred. Employment type Full-time; hybrid, non-exempt from overtime Job function Sales and Business Development Industries Real Estate Property Technology ProSentry is an equal opportunity employer that complies with all ADA requirements.

CLE Preschool Teachers, Teacher Aides, and Teacher Assistants CLE is seeking passionate and dedicated educators to join our team as Preschool Teachers, Teacher Aides, and Teacher Assistants. We are committed to providing a nurturing and stimulating environment where children can thrive and develop a lifelong love for learning. Preschool Teacher Responsibilities • Develop and implement engaging lesson plans aligned with early childhood educational standards. • Foster a safe, inclusive, and supportive classroom environment. • Monitor and assess children’s progress, maintaining accurate records. • Communicate regularly with families to support each child’s development. • Collaborate with colleagues to plan and execute school activities and events. Teacher Aide Responsibilities • Assist lead teachers in implementing daily lesson plans. • Provide one-on-one or small group support to students. • Help maintain an organized and clean classroom environment. • Supervise children during playtime, meals, and other activities. • Support classroom management and ensure a positive learning atmosphere. Teacher Assistant Responsibilities • Collaborate with lead teachers to support instruction and classroom activities. • Prepare materials and set up learning spaces for lessons. • Assist with the supervision and safety of children during transitions and routines. • Foster social-emotional development through positive interactions and role modeling. • Assist with documentation and communication with families as needed. Qualifications • Bachelor’s or Associate degree in Early Childhood Education or a related field preferred. • Candidates with 90+ college credits or currently enrolled in an educational program are encouraged to apply. • NYS Teacher Certification is highly welcomed but not required. • Strong passion for early childhood education and child development. • Excellent communication and teamwork skills. • Flexibility, creativity, and patience in working with young children.

Do customers specifically request you based on your great customer service? Does your personality alone put people at ease? Are you looking for an opportunity for growth and advancement in your next position? Then YOU are EXACTLY the type of person that we are looking for! We're looking for someone excited to try something new and let their personality shine through. As a newly expanded office, we are looking for fun, open-minded individuals to join our growing team. We are interested in someone who likes working with people and is excited to act as the face of different large brands. Our representatives are known for providing stellar service to our clients and delivering a positive customer service experience. Creative Acquisitions offers: · Full training, assigned coaches and ongoing mentoring for leadership development · Team-based atmosphere · Performance and merit-based environment · Fast-track management training programs · Travel opportunities (networking events, company team-building trips, leadership development, company retreats) Entry-level team members will learn how to: · Use face-to-face sales and marketing principles to acquire new customers and retain existing ones · Effectively promote a positive image of our client's brand · “Wow” the customers away from the competition, creating a lifetime relationship for our clients · Develop workshops, meeting and presentations geared towards sales and leadership performance

Join Our Dynamic Team and Launch Your Career Today! Are you ready to step into an exciting, fast-paced career with limitless potential? We’re seeking driven, self-motivated, and energetic candidates who want to be part of a fun, competitive, and purpose-driven organization. Here, you’ll not only build financial freedom but also make a meaningful impact by helping protect families and communities. No boring cubicles or monotonous office work—we’re transforming the way people work and earn! Why Join Us? • 100% Virtual Work Environment: Work from anywhere using your smartphone, laptop, Zoom, and PowerPoint. • Exclusive Union Partnerships: We’re the nation’s only fully union-labeled supplemental benefits company, partnering with 20,000+ labor unions, credit unions, and trade associations. ** •** No Cold Calling: Enjoy qualified leads supplied weekly at no cost. • Earn While You Learn: Complete our comprehensive two-week training program to master your role. Incredible Perks: • Accelerated promotion track to leadership positions. • High Earnings Potential: • $60K+ for Entry-Level Sales Reps • $100K+ for Supervising Managers • $200K+ for Senior Leaders • Residual income and bi-weekly paychecks. • All-expense-paid vacations and year-round contests (cash prizes, cars, and trips!). • Endorsed by top teams like the LA Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas. Supportive and Fun Environment: • Daily Zoom meetups to collaborate and celebrate wins. • Direct access to experienced management and mentors. • Build skills in sales, leadership, and personal development through weekly coaching. No Experience? No Problem! Whether your background is in sports, hospitality, retail, customer service, or team activities, your skills are valued here. We provide the training and tools to help you succeed from day one. If you’re ready to unlock your potential and thrive in a nationwide team of go-getters, apply to learn more. Opportunities are filling fast—don’t miss out! This is your chance to take control of your future and achieve the financial freedom you deserve. Let’s get started!

Key Responsibilities: - Develop and execute sales strategies to achieve individual and team sales targets. - Conduct in person meetings with business owners to understand their needs and present customized solutions. - Cultivate and maintain strong client relationships through ongoing communication and proactive support. - Leverage provided sales tools and resources to effectively prospect for new business opportunities. - Collaborate with team members to share best practices and achieve collective success. Responsibilities: - Customer Acquisition: Identify and acquire new business customers. - Customer Relationship Management: Build and maintain strong relationships with both new and existing clients. - Sales Presentations: Deliver one on one presentations to prospective and existing clients, effectively communicating the value proposition of our products and services. - Territory Management: Travel within assigned sales territories to meet with clients and prospects. - Sales Reporting: Track sales performance and submit sales reports. - Continuous Learning: Participate in daily training sessions and utilize provided sales tools and resources. Benefits - Comprehensive training and development. - Opportunities for professional growth - 401K

Title: Saturday Academy Associate Instructor, Math Reports To: Senior Manager of Teaching and Learning FLSA: Part-time, Seasonal Location: New York City, in-person. Dates: Spring Semester; Exact Saturday dates of programming vary based on which Grade Instructor is placed (see specific dates below) Compensation: $40/hr for 6.5 standard (required) + 3 flex (use as needed) hours per week There will also be opportunities for Summer Academy and Fall Saturday Academy in the future. ** Position Overview** Associate Instructors will join SEO’s community of passionate educators to implement a rigorous college prep curriculum for motivated and driven high school students. Using our original curriculum and a student-centered approach to teaching and learning, Associate Instructors co-teach Math for 9th or 10th grade Scholars in New York City. Associate Instructors are the first to cover classes when instructors are out or they co-teach alongside Instructors to facilitate classroom instruction, teach mini lessons, organize small group and one-on-one instruction, and provide additional Scholar support. Associate Instructors do not have grading responsibilities. ** The Courses** Instructors will be placed depending on their self-reported proficiency and demo lesson. The math courses offered at SEO include: - 9th Math: Numbers and Operations, Graphs and Relationships, and Algebra/Pattern and Structure Courses Skills include: properties of numbers; expressions, equations, and identities; ratio and rate; percentages; proportional reasoning; irrational numbers; linear, quadratic, and exponential functions (including compound growth formula); algebraic representation of functions; graphing functions and identifying key characteristics; modeling real-world situations with functions; systems of equations and inequalities; algebra with exponents; fractional exponents and roots; algebra with rational expressions and equations; properties 2D and 3D geometric figures; introduction to coordinate geometry. - 10th Math: Trigonometry, Precalculus, and SAT Math Courses Skills include: triangle geometry and special triangles; trigonometric functions; inverse trig functions; radian measure; the unit circle; graphing and modeling with sine and cosine functions; unit analysis; function notation, including function composition and inverse functions; characteristics of graphs; transformations of graphs; average rate of change; introduction to limits; introduction to the derivative and the power rule; and content covered on the new digital SAT. ** The Sites** Saturday Academy takes place at one of our partner sites through the semester where the instructor will be placed based on the grade level they are assigned: - 9th Grade: Baruch College, (Vertical Campus Building, 55 Lexington Ave., New York). - 10th Grade: LIU Brooklyn, (1 University Plaza, Brooklyn). Occasionally, Orientations and/or Professional Development for all grade assignments will be held at the SEO Office: 55 Exchange Place, New York, NY (Financial District). Dates, Weekly Hours, and Compensation: Instructor Orientation: 9th Instructor Orientation: 02/13 10th Instructor Orientation: 01/22 Spring Saturday Academy: Typically, 3 Saturdays a month, exact dates vary based on which grade instructor is placed. Please note that due to our staffing needs and only seeing Scholars once a week, we cannot support more than 2 absences a semester: ** 9th Grade Saturday Academy:** Orientation (required): 02/13 8 Programming Saturdays (2 absence maximum): 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 ** 10th Grade Saturday Academy:** Orientation (required): 01/22 11 Programming Saturdays (2 absence maximum): 2/1, 2/8, 2/15, 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 The Associate Instructors are allotted** 9.5 maximum hours per week** during their seasonal employment, made up of Standard and Flex Hours. Standard Hours are when the associate instructor must be working on site with staff or students instructing/co-teaching a class or engaging with an instructional prep or support period: Saturdays, 9:00am-4:00pm (with at least a 30 minute lunch) = 5 Hours/weekly ** Flex Hours** make up the additional “teacher work” educators know go into the job. This is time spent preparing for the lesson, following up with Scholars, communicating with staff and Scholars, etc. These are hours put in outside of the required schedule and can be completed asynchronously throughout the week = 3 Flex Hours/weekly ** Key Responsibilities:** - Instruction & Facilitation – Co-teach three or four periods of ELA and/or Identity & Empowerment. Follow provided lesson plans and meet lesson objectives, abiding by SEO’s articulated criteria for rigorous instruction and student engagement. - Navigate Instructional Technologies – Learn and efficiently utilize our instructional technologies such as Brightspace (Learning Management System), Nearpod, GSuit applications, and Zoom chat (instant messaging tool) in a Blended Learning environment. - Content Preparation – Read, internalize, and practice all lesson plans and materials provided by SEO prior to teaching. Implement thoughtful adjustments to pacing and activities based on specific student needs. - Tutoring and Academic Support – Host open-door lunch tutoring sessions with Scholars who want to come in and review skills learned from class, makeup missed work or lessons, or develop new skills. - Classroom Culture – Project an energetic, engaging, and approachable persona to promote students’ connection to the content, investment in the learning experience, and positive relationship to all members of the community. - Collaboration with SEO Staff and Instructors – Attend all scheduled meetings, professional development trainings, check-ins, and debriefs and respond to all emails and Zoom chats in a timely manner. - Responsiveness to Coaching and Feedback – Meet with your assigned instructional coach (Lead Instructor) at least twice during the semester to receive and implement feedback and recommendations from their classroom observations. ** ** ** Qualifications:** ** Required:** - Minimum of a Bachelor’s degree in content related field - Experience working with high school-aged students - Comfortable with navigating technological learning systems - Expertise and depth of knowledge in English Language Arts, writing, and reading skills OR Advanced high school-level Mathematics (Algebra & Trigonometry) ** Preferred:** - Education Degree and Certification - Understanding and practice of student-centered pedagogy - Knowledge and experience with Universal Design for Learning (UDL) - Certifications, PD course completions, and/or tertiary education in Instructional Technologies - Knowledgeable with research-based, culturally responsive, equity-driven, and anti-oppressive instructional practices ** COMPENSATION** This position is benefits ineligible in accordance with local, state, and federal regulations. The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time. ** EEOC Policy** At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply. ** Equal Employment Opportunity is not just the law, it is our commitment.** Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status. If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

Job Title: Martial Arts Instructor & Administrative Assistant Job Description:  We are looking for a bilingual (Spanish and English) individual to join our martial arts school. The ideal candidate is motivated, eager to learn, and ready to grow with our team. This role combines teaching martial arts classes with handling administrative tasks, offering a unique opportunity for personal and professional development. We are looking for anyone that either has a black belt no matter how long ago the black belt was given. Responsibilities: - Teach martial arts classes to students of all ages and skill levels. - Create a positive, disciplined, and engaging learning environment. - Greet and assist students and families with professionalism and enthusiasm. - Respond to inquiries about classes, schedules, and pricing in both Spanish and English. - Guide prospective students through the enrollment process and explain membership options. - Learn and manage the company’s financial system, including processing payments and tracking accounts. - Maintain accurate attendance records and student progress reports. - Assist with daily operations to ensure a clean and organized studio. - Participate in marketing efforts and community events to attract new students. Qualifications: - Bilingual: Fluent in Spanish and English (required). - Martial arts experience preferred, but training is available for the right candidate. - Strong communication, organizational, and interpersonal skills. - Willingness to learn, adapt, and take on new challenges. What We Offer: - Martial arts training and business development opportunities. - A supportive, team-oriented environment. - hourly and salary pay available

Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford Stuyvesant community. POSITION/JOB TITLE: STATUS: REPORTS TO: SALARY RANGE: JOB SUMMARY: JOB DESCRIPTION: LEAD TEACHER Lead Teacher (UNCERTIFIED OR CERTIFIED) Full Time/Non-Exempt Education Site Manager $51,100 - $80,010 The Lead Teacher supports BSECDC’s mission to make a difference in the lives of children, their families, and communities through the delivery of high-quality early education and child development services that promote children’s school readiness through growth and development across all developmental domains. The Lead Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Implement a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences. ● Develop and implement weekly lesson plans, including plans for individualized instruction, in accordance with BSECDC’s procedures and the research-based curriculum, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development. ● Recognize bilingualism and biliteracy as strengths and, for children who are dual language learners, plan and implement experiences to support English language development. ● Ensure the physical environment and lesson plans reflect the diversity represented in the children and families served. ● Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children’s social emotional development and universal values of tolerance, compassion, and respect among children. ● Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion. ● Expose children to individuals of different cultural life styles, different genders, and different sexual orientation through stories, posted pictures and discussion. ● Plan and communicate effectively with all other classroom staff, including the assistant teacher, special education staff, volunteers and interns about weekly lessons, classroom activities, and other pertinent information regarding children. ● Establish and maintain collaborative relationships with families, while maintaining professional boundaries, to encourage their input and support two-way communication regarding the growth and development of their children. ● Conduct two home visits and two parent-teacher conferences per child per year. ● Create and adhere to a posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities. ● Ensure that children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities. ● Facilitate, observe, and communicate the importance of healthy eating habits through family style meal time, including ensuring all adults eat with children during meal time. ● Conduct all screenings and ongoing assessment of the children in the class, as required, and use data gathered to inform instruction, including individualization, and measure progress towards School Readiness Goals. ● Monitor children’s daily attendance and communicate with the assigned BSECDC staff member if a child needs additional supports ● Support tracking responsibilities of the daily meal count for the CACFP program, as requested. ● Maintain active supervision, group size, and ratios at all times indoors and outdoors. ● Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules pertaining to food allergies, universal precautions, and personal hygiene. ● Maintain consistent attendance to support continuity of care for children and families. ● Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested. ● Ensure complete, accurate, and timely completion of all required data, documentation, and paperwork, including child files. ● Follow all applicable BSECDC policies and procedures, including the Standards of Conduct to safeguard children from abuse, neglect, or exploitation while in the care of the Center. ● Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC. ● Perform other duties as assigned. REQUIRED QUALIFICATIONS ● Bachelor’s Degree with a study plan toward a degree in Early Childhood Education OR ● Master’s Degree in Early Childhood Education with NY State Certification OR ● Master’s Degree in Early Childhood Education working towards NYS Certification ● Excellent interpersonal, organizational, written, and verbal communications skills ● Proficient with Google and Microsoft Office, Microsoft Word, Excel applications EXPERIENCE ● Minimum of two years-experience working with preschoolers PHYSICAL REQUIREMENTS Physical demands described below are representative of only some that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch or crawl. • Regularly lift and/or move up to forty pounds and frequently lift and/or move up to fifty pounds. • Use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. BENEFITS: ● DC 37 Union ● Competitive Health Insurance ● Retirement ● Life Insurance

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.