Residential Electrical Service Manager
5 days ago
Batavia
Job Description Residential Electrical Service Manager Hi-Lite Electric, Inc. Full-Time | Leadership Role | Competitive Pay Hi-Lite Electric is growing and we’re looking for an experienced Residential Electrical Service Manager to lead our service team. This role oversees technicians, supports daily operations, ensures quality workmanship, and delivers exceptional customer experience. If you’re a motivated leader with strong residential electrical knowledge, we want to talk to you. Responsibilities • Lead, coach, and support residential service technicians., • Manage daily scheduling, dispatching priorities, and job flow., • Maintain quality control and ensure code-compliant installations., • Oversee permit requirements, including applying for permits, coordinating inspections, and ensuring all work meets village/code compliance., • Conduct field visits, ride-alongs, and training sessions., • Support quoting, pricing, and follow-up strategies to improve close rates., • Resolve customer concerns professionally and promptly., • Maintain company standards for appearance, safety, and customer experience., • Help recruit, onboard, and develop new technicians., • 5+ years of residential electrical service experience (licensed electrician a plus)., • Prior leadership, field supervisor, or service manager experience., • Strong technical troubleshooting and code knowledge., • Experience working with local permit offices and inspection departments., • Excellent communication and customer service skills., • Strong organizational skills and the ability to manage multiple tasks., • Experience with Service Titan is a major plus., • Competitive salary + performance incentives, • 40lK Benefits, • Health benefits – Medical, Dental, Vision, Life, • PTO, • Supportive leadership and growth-focused environment Company DescriptionHi-Lite Electric is a trusted residential service contractor serving DuPage, Kane, with portions of Kendall, Lake, and Will counties since 2006. We are not just electricians—we are professionally qualified electrical consultants who take a holistic approach to creating the safest and most professional home electrical environments. From safety checks, emergency services, repairs, upgrades, interior and exterior lighting, home improvements, new appliance integration, electronics, generators, and EV charging stations, we provide prompt, qualified, and process-driven service. We take pride in our professionalism, craftsmanship, and delivering an exceptional customer experience on every visit.Hi-Lite Electric is a trusted residential service contractor serving DuPage, Kane, with portions of Kendall, Lake, and Will counties since 2006. We are not just electricians—we are professionally qualified electrical consultants who take a holistic approach to creating the safest and most professional home electrical environments. From safety checks, emergency services, repairs, upgrades, interior and exterior lighting, home improvements, new appliance integration, electronics, generators, and EV charging stations, we provide prompt, qualified, and process-driven service. We take pride in our professionalism, craftsmanship, and delivering an exceptional customer experience on every visit.