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Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service:   - Lead and motivate the sales team to meet or exceed sales goals.   - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns.   - Assist customers with product selections, providing detailed information on jewelry features, quality, and value.   - Develop strategies to improve customer retention and brand loyalty. 2. Team Management:   - Hire, train, and manage sales associates and other store staff.   - Schedule and assign duties to staff, ensuring adequate coverage during peak hours.   - Conduct regular performance evaluations, provide feedback, and foster a positive work environment.   - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management:   - Oversee inventory control, ensuring products are accurately stocked and tracked.   - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers.   - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising:   - Create attractive product displays that align with brand image and attract customers.   - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management:   - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability.   - Prepare daily, weekly, and monthly sales reports for upper management.   - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security:   - Ensure compliance with all store policies, health and safety regulations, and legal requirements.   - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems.   - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion:   - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers.   - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.

We are looking for an energetic, people person for upscale specialty Retail Boutique, selling European Children’s wear and Fine Woman’s Sleepwear. We seek a responsible individual with excellent customer service skills. Need to be self assertive and good multi-tasker. Store displays and merchandising skills a plus. Some knowledge of Quickbook Retail Pro. Responsible for opening and closing. Need to be a responsible key holder. Responsibilities Provide excellent customer service skills with ability to build clientele base. Product knowledge, with understanding of product details and craftsmanship effectively communicating the value of luxury merchandise. Assist in visual merchandising and maintaining the boutiques aesthetics ensuring an inviting atmosphere for customers. Team player, supporting a positive work environment. Requirements Retail experience a must. Strong communication skills with the ability to engage effectively with customers. Ability to work collaboratively, supporting a positive team environment Job Type: Part-time Pay: $22.00 - $25.00 per hour Expected hours: 20 – 35 per week Benefits: Flexible schedule Shift: Day shift Experience: Luxury Retail: 1 year (Required) Ability to Commute: New York, NY 10028 (Required) Work Location: In person