General Manager
11 days ago
Manhattan, New York
Job Summary:
As the General Manager (GM) at Kuu Ramen, you will oversee daily operations, ensure exceptional customer service, and manage both front- and back-of-house teams. You’ll be responsible for increasing revenue, optimizing efficiency, and fostering a positive, high-energy work environment.
Key Responsibilities:
✅ Operational Management: Oversee daily restaurant operations, ensuring smooth service and high standards.
✅ Team Leadership: Recruit, train, and motivate staff to maintain a positive work culture.
✅ Customer Experience: Ensure every guest has an outstanding dining experience. Handle feedback and resolve issues promptly.
✅ Financial Performance: Manage budgets, monitor P&L, control costs, and drive revenue through sales strategies.
✅ Marketing & Promotions: Work with the team to develop promotions, social media campaigns, and partnerships to attract customers.
✅ Inventory & Vendor Relations: Maintain inventory control, negotiate with suppliers, and ensure quality ingredients.
✅ Compliance & Safety: Ensure adherence to health, safety, and food regulations.
Qualifications & Skills:
✔️ 2+ years of restaurant management experience, preferably in fast-casual or full-service dining.
✔️ Strong leadership, problem-solving, and communication skills.
✔️ Experience in staff training, scheduling, and performance management.
✔️ Knowledge of cost control, budgeting, and P&L analysis.
✔️ Passion for Japanese cuisine and hospitality is a plus!
✔️ Ability to thrive in a fast-paced environment and handle high-volume service.