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Company Compassus Position Summary The Nurse Practitioner - PPV is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Nurse Practitioner, if providing palliative care, cares for patients facing chronic, complex, and/or life-threatening conditions at various locations within the flow of patient care. S/he provides assessments, disease and treatment education, and symptom management to meet the needs of palliative care patients and their families. The Nurse Practitioner helps the patient and family maintain their maximum level of comfort and coping. S/he provides care and support in collaboration with the PCP and specialists; and ensures compliance with practice standards and codes. S/he must collaborate appropriately with the assigned Compassus Medical Director. S/he must flex schedule to meet agency needs. The Nurse Practitioner, if providing hospice care, functions as an extension of the interdisciplinary team (IDT) and hospice physician to provide routine recertification and emergency assessments, educational, and evaluative services to meet the needs of patients and their families. S/he helps the patient and family maintain their maximum level of comfort and coping. S/he flexes schedule to meet agency visit needs and may be asked to provide after-hours emergency visits and/ or admissions. Position Specific Responsibilities • If providing Hospice Care:, • Performs routine and emergency assessments:, • Completes routine and emergency recertification visits on each patient entering their 3rd benefit period or beyond (including admissions and transfers)., • Completes routine and emergency assessments on each patient as indicated by departmental policy., • Records observations, treatments, and other pertinent information., • Communicates with Medical Director, Attending Physician, DCS and IDT as directed regarding findings from the visits and any measures to alleviate symptoms., • Provides physical and emotional care to support the patient and family in period of crisis., • Prevents unwarranted hospitalizations by meeting patient and family needs in the home. In our programs that serve palliative care, the additional following outpatient responsibilities are needed:, • Performs routine and emergency assessments related to outpatient palliative care visits., • Performs bedside palliative care patient/family evaluation in the patient’s place of residence., • Assists with diagnosis, treatment, and management of acute and chronic health conditions., • Orders, performs, and interprets laboratory and radiology tests within scope of professional practice., • Prescribes medications including controlled substances to the extent delegated and licensed., • Orders treatments and durable medical equipment as indicated., • Performs other therapeutic or corrective measures as indicated, including urgent care., • Consults with palliative care physician or designees as needed, informs primary physician of services provided and collaborates with other physicians as needed., • Assists in all facets of care coordination for palliative care referrals., • Prepares and maintains accurate patient records, charts, and documents to support sound medical practice and reimbursement for services provided., • Complies with applicable laws and regulations with respect to Collaborative Agreements., • Initiates reimbursement for services rendered., • Assists patients and families with goal setting related to treatment options and advanced care planning., • Provides training and continuing education for staff., • Assists in development of clinical practice guidelines/standards in support of quality palliative care., • Adheres to the practice of confidentiality regarding patients, families, staff and the organization., • Collaborates/Communicates with Medical Director, attending physician, DCS, and IDT:, • Collaborates/ Communicates with IDT needs of patient for clinical and psycho-social interventions., • Assists in identifying the need for intervention of other IDT members., • Effectively communicates patient and family needs to IDT., • Completes and submits required paper work within 24 hours of visit completion., • Educates patient and caregiver regarding:, • Care of patient., • Disease process., • Dying Process., • Symptom control., • Wound care., • Performs other duties as assigned., • If providing Hospice Face to Face Visits:, • Performs routine and emergency assessments:, • Completes routine and emergency recertification visits on each patient entering their 3rd benefit period or beyond (including admissions and transfers)., • Records observations, treatments, and other pertinent information., • Communicates with Medical Director, Attending Physician, DCS and IDT as directed regarding findings from the visits and any measures to alleviate symptoms., • Provides physical and emotional care to support the patient and family in period of crisis., • Performs other duties as assigned., • If providing Palliative Care:, • Performs routine and urgent assessments:, • Consistent communication of availability to manager., • A minimum of 4 days of availability per month is required, however a minimum number of visits per month is not guaranteed to the PPV NP., • Ability to triage consults by patient acuity., • Performs bedside palliative care with patient/family education., • Orders, performs, and interprets laboratory and radiology tests within scope of professional practice., • Prescribes medications including controlled substances to the extent delegated and licensed., • Orders treatments and durable medical equipment as indicated., • Performs other therapeutic measures as indicated., • Consults with palliative care physician or designees as needed, informs primary physician of services provided and collaborate with other physicians as needed., • Assists in all facets of care coordination for palliative care referrals., • Prepares and maintains accurate patient records, charts, and documents to support sound medical practice and reimbursement for services provided., • Complies with applicable laws and regulations with respect to Collaborative Agreements., • Completes accurate billing and coding activities for all patient encounters according to CMS guidelines., • Defines goals for professional growth and participates actively in professional activities and organizations., • Engages in active and frequent self-care activities for personal and professional growth and longevity., • Adheres to the practice of confidentiality regarding patients, families, staff and the Organization., • Assists patients and families in identification of goals of treatment and ongoing plans of care at every visit. Communicates these goals among Interdisciplinary Team (IDT)., • Collaborates/Communicates with Medical Director, attending Physician, hospital staff and IDT:, • Participates in monthly IDT meeting with market team., • Collaborates/ Communicates with IDT needs of patient for clinical and psycho-social interventions., • Assists in identifying the need for intervention of other IDT members., • Effectively communicates patient and family needs to IDT., • Completes and submits required clinical documentation within 24 hours of visit completion., • Educates patient and caregiver regarding:, • Care of patient., • Disease process., • Goal setting., • Symptom control., • Treatment options., • Prognosis., • Advance Care Planning., • Supervises nurse trainees, including graduate and advance practice nurses in field placements., • Participates in supervision of other trainees, including medical students, residents, fellows, and social work and psychology trainees., • Master’s degree in Nursing required., • If providing Hospice Care: Minimum of one (1) year nursing practice or equivalent experience required; hospice, oncology, or home health and/or long-term care preferred., • If providing Palliative Care: Minimum of five (5) years nursing experience required; clinical nursing care in oncology, hospice, geriatrics, intensive care preferred. Skills • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage., • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications., • Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. Must be able to travel. Ability to maintain confidentiality of information, such as patient and Company files. Certifications, Licenses, and Registrations • Active and unencumbered CNS or Nurse Practitioner license in state of employment required., • Certified as a Nurse Practitioner in Adult, Family, Acute, or Geriatric required., • Active NPI number., • Maintain active DEA certification if state allows prescription of controlled substances by APPs., • Board Certification in Hospice and Palliative Care is preferred, but not required. State Specific Requirements Other • All states except Iowa: Current collaborative physician agreement in place. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter., • Career Development: Access leadership pathways, mentorship, and personalized professional development., • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care., • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being., • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication., • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Job DescriptionAre you passionate about making a difference in patients' lives through compassionate care and technical expertise? We are seeking a dedicated and skilled Allied Healthcare Professional's to join our dynamic healthcare team. If you're driven by a commitment to patient well-being and are ready to work in a fast-paced, rewarding environment, we invite you to apply and become a valued member of our healthcare team Position: Technicians and Technologist needed Various Schedules: AM & PM Shifts What You'll Do: In this role, you will provide essential support in patient diagnosis, treatment, and rehabilitation, collaborating closely with physicians, nurses, and other healthcare professionals. Whether you specialize in diagnostic imaging, laboratory work, rehabilitation, or patient care, your contributions will play a crucial role in delivering exceptional healthcare services. Each specialty within allied health requires different certifications and specific technical skills but overall focuses on supporting medical teams in diagnosis, treatment, rehabilitation, or administrative tasks. Why Join Us: • Professional Growth: Expand your nursing proficiency and knowledge while experiencing a range of cases and scenarios that enrich your career journey., • Adventurous Opportunities: As a Travel Registered Nurse, you will have the chance to explore diverse locations across the United States. Expand your professional horizons while enjoying the adventure of new environments. Assisting in diagnosis: * • Operating equipment like X-rays, MRIs, or ultrasound machines (radiology technicians, sonographers)., • Laboratory work: Performing blood tests, urine tests, or other lab work (lab technicians)., • Physical therapy: Assisting in the development and execution of physical therapy treatments (physical therapy assistants). Direct patient care: * • Assisting with patient mobility, bathing, feeding, or monitoring vital signs (patient care technicians, certified nursing assistants)., • Education and counseling: Providing patient education on treatments, conditions, and medications (health educators, dietitians)., • Rehabilitation support: Assisting patients in rehabilitative activities to improve mobility and function (occupational therapy assistants). Maintaining patient records: * • Ensuring that accurate medical documentation is up to date (medical record technicians)., • Scheduling and coordination: Arranging appointments, tests, or procedures for patients (medical office assistants). Billing and coding: * • Handling insurance claims and medical billing using appropriate coding systems (medical billers and coders)., • Operating specialized equipment: Such as in radiology, sonography, respiratory therapy, or anesthesiology. Sterilizing instruments: * • Ensuring that all medical instruments and environments are sterile (surgical technologists). Respiratory therapists: * • Provide breathing treatments and manage ventilators. Pharmacy technicians: * • Assist pharmacists in dispensing medications and providing information to patients. Requirements Authorized to work in the US without sponsorship This is NOT a Virtual/Remote position. Confirm you are willing to travel, if not already a local, to Texas, Louisiana, Tennessee or Arkansas Must have Certification applicable to the Medical Technician Specilaity English Equal Opportunity Employer Hire Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requisition #cm0gvsmvy2f1l0pnqys2tkgkl

Job Description Essential Duties and Responsibilities: Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program. • Is responsible for keeping the Bookings calendar up to date., • Is responsible for contacting patients to complete follow up calls for equipment received (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea along with coaching them on use., • Is responsible for contacting patients to schedule setups of equipment and explain the clinical benefits of PAP therapy and dangers of sleep apnea, • Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services., • Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation., • Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status., • Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians., • Exhibits effective written and verbal communication Adheres to cost-containment policies and procedures., • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage., • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources., • Is required to provide availability for patient contact and response to patient needs., • Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed., • High School Diploma required., • 1-3 years of administrative and clinical experience in an office setting/medical field preferred., • Sitting at desk – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Job Description Service Delivery Project Coordinator About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that’s where you come in. This position can be in any of the following locations: Longview TX, Marshall TX, Shreveport LA, Hessmer LA, Charlotte, NC The position is a unique opportunity to • Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S., • Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. What you will be doing • Provide high-level coordination for the fulfillment of customer orders for a facilities-based, telecommunications service provider. The Project Coordinator is the central coordination point for the customer, working with other departments who perform construction, configuration, installation, testing, and customer cutover., • Consulting with customers to confirm the services ordered and expected outcome and timing. Based on customer input and consultation with engineering departments, will create and implement a plan and schedule for deployment, acts as the single point of contact and is accountable for the completed installation of all services., • Be able to juggle multiple client projects with constantly changing priorities. Communicate effectively with multiple departments during the order process and escalate orders that appear to be in jeopardy of missing their deliverable date., • Reviewing incoming orders and perform necessary data entry and communications to kick project off., • Coordinate cross-functional teams to deliver fiber services and fulfillment technicians., • Executing the installation with assistance from field services and fulfillment technician, • Documentation of the completed installation and closing order with billing department., • Process all post-installation work including documentation for Day-2 operations, • Guide and influence team members and business colleagues What you will need • Prior experience with a telecommunications carrier is a plus, • Strong work ethic, • Communicate effectively and influence internal resources and customers at all experience levels., • Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible., • Ability to think through project dependencies and complexities to help find creative ways to solve potential problems., • Good written and oral communication skills., • Fast and accurate data entry skill., • Core values that embody teamwork, integrity, and excellence, • A super talented team who values hard work, success, and fun :), • Work/ Life Balance, • Premium health benefits (medical, dental, vision, flex spending, etc.), • Flexible and generous PTO schedule + paid holiday schedule, • 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

Job Description Duties: • Review and understand Insurance policies and standard Explanation of Benefits., • Review and understand medical documentation effectively, • Review and resolve Back Collections related tasks, such as, • Denial appeals, • Payment review and balance billing, • Claims generation, • Establishes and maintains effective communication and good working relationships with insurance carriers, patients/family, and other internal teams for the patient’s benefit., • Performs other clerical tasks as needed, such as, • Answering patient/Insurance calls, • Faxing and Emails, • Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Revenue Cycle Manager and Supervisor, • Other responsibilities and projects as assigned. Requirements: • High School Diploma or equivalent, • Knowledge of Explanation of Benefits from insurance companies, • General knowledge of government, regulatory billing and compliance regulations/policies for Medicare & Medicaid, • Working knowledge of CPT and ICD-10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits., • Enough knowledge of policies and procedures to accurately answer questions from internal and external customers., • Utilizes initiative while maintaining set levels of productivity with consistent accuracy. Experience: • 3-5 Years in DME or medical billing experience preferred., • Minimum of 1 year of insurance verification or authorizations required. Skills: • Superior organizational skills., • Proficient in Microsoft Office, including Outlook, Word, and Excel., • Attention to detail and accuracy., • Effective/professional communication skills (written and oral)

Job DescriptionPosition Description: Delta College of Arts and Technology is seeking a motivated and highly student-oriented individual to join our team as a full-time Medical Office & Billing Instructor for our Lafayette Campus.This could be a terrific opportunity to share your knowledge and experience with our students training to develop their careers. The college offers training for all faculty staff and a comprehensive benefits package for all full-time staff. Duties and Responsibilities: Learning and adapting the course curriculum, Setting out lesson plans, Mentoring students and providing additional support when needed, Overseeing examinations and final practical tests, Providing course feedback to the Director, Maintain accurate and up-to-date classroom records. Qualifications: At least 4 years of experience in a Medical Office setting performing Medical Billing & Coding duties. Diploma or AOS in Medical Billing & Coding, or comparable education. Certification is preferred, but not required. Teaching experience is a plus, however not required.All candidates must be able to pass a pre-employment drug screen and background check. Benefits: All full-time employees are eligible for comprehensive benefits that include Health, Dental, Vision, Disability Insurance, and Paid Time Off.

Who We Are At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti! The Biomedical Equipment Technician I conducts cost-effective maintenance on company and customer-owned medical equipment primarily located at customer sites, to ensure they are functioning properly and meet customers’ needs. They perform operational verification, preventive maintenance, and corrective repair service. What is in It for You? • The opportunity to make a real impact on patients’ lives., • Comprehensive Benefits Package., • Tuition Reimbursement., • Up to a 3% match on your 401K., • Make any day a pay day with Daily Pay. What You Will Do in This Role • Conduct cost-effective equipment inspection, maintenance, calibration, and repair service on various medical devices., • Complete all paperwork and computer data entry accurately and promptly to ensure complete documentation for billing and regulatory compliance., • Communicate with clinical staff on the topics of equipment features, functionality, etc. What You Will Need for This Role • An associate degree in electronics, mechanical engineering, or biomedical equipment technology. Alternative qualifications include Equivalent military training or Certified Biomedical Equipment Technician (CBET)., • Basic computer skills; understanding of computer networks and equipment interaction., • Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies., • Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule., • Willingness to travel periodically to support business needs., • The ability to lift, push and/or pull up to 75 pounds., • The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.

Job Description Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. • Obtains patient demographic and health insurance information; collects co-pay(s) when appropriate., • Verifies and records insurance benefits, with the ability to understand and provide insurance breakdowns., • If required by payer(s), obtains prior authorization &/or follows up on authorization., • Interacts professionally with physicians, patients, patient’s family, and co-workers., • Schedules set ups, as called into VieMed, by physicians or physician’s office staff, per policy and procedure., • Retrieves incoming referral(s) and logs demographic information into current patient database & billing system., • Reviews medical records from referral(s) to determine if medical necessity has been met., • Communicates to sales team &/or referral source(s), if referral is acceptable or what is missing to complete referral(s), • Documents in computer system the status of referral, • Reports all concerns or issues directly to Intake Manager or Intake Supervisor, • Other responsibilities and projects as assigned. Qualifications • High School Diploma or equivalent, • One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred., • Basic understandings of medical insurance benefits, • Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public., • Effectively communicate with physicians, patients, insurers, colleagues, and staff, • Able to read and understand medical documentation effectively., • Knowledge and understanding of same and similar DME equipment., • Knowledge and understanding of In-network vs Out of Network, PPO, HMO, • Thorough understanding and maintaining of medical insurances company’s regulations and requirements to include but not limited to Medicare and Medicaid., • Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits., • Learns and maintains knowledge of current patient database & billing system., • Up to date with health information technologies and applications, • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel and management in a timely manner., • Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations, and the public., • Proficient in Microsoft Office, including Outlook, Word, and Excel, • Utilizes initiative, strives to maintain steady level of productivity and is self-motivated., • Work week is Monday through Friday and candidates will work an agreed upon shift (current shifts include 7am-4pm, 8am-5pm, 9am-6pm of 10am-7pm), • Possible weekend work or overtime, to include working an on-call rotation schedule. Access to Protected Health Information (PHI) • This position will work in an office environment.

Job DescriptionDescription: ESSENTIAL FUNCTIONS: • Prepare requests for treatment to be authorized by worker’s compensation carriers, both state and federal claims, via fax, email, and online., • Correspond with all worker’s compensation adjusters and nurse case managers to ensure we get a response and that it’s in accordance to guidelines., • Prepare 1010A’s and 1009’s when necessary and justified., • Keep record of all new patient referrals, patients that do not show up for or cancel their appointments, all requested treatment sent out for approval, and all requested treatment that is denied., • Operate office equipment, such as voice mail messaging systems, facsimile, scanner, and use work processing, spreadsheet, or other application to prepare reports, invoices, financial statements, letters, case histories, or medical records. The job holder must demonstrate current competencies for job position. Requirements: EDUCATION: High school diploma or GED EXPERIENCE: • Knowledge of the physician billing processes, 1010A’s and 1009’s., • Knowledge of computer systems., • Skill in customer service and an understanding of LOS’ code of conduct., • Skill in using computer programs and applications including Microsoft Excel, Microsoft Word and Outlook., • Ability to multi task in a fast- paced environment. Must be detailed oriented with strong organizational skills., • Ability to understand patient demographic information and determine insurance eligibility.

Job DescriptionEssential Duties and Responsibilities: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position., • Obtains patient demographic and health insurance information; collects co-pay(s) when appropriate, • Verifies and records insurance benefits, with the ability to understand and provide insurance breakdowns, • Obtains prior authorization if required by payer(s), • Interacts professionally with physicians, patients, patients family and co-workers, • Schedules set ups, as called into VieMed, by physicians or physician’s office staff, per policy and procedure, • Retrieves incoming referral(s) and logs demographic information into current patient database & billing system, • Reviews medical records from referral(s) to determine if medical necessity has been met, • Communicates to sales team &/or referral source(s), if referral is acceptable or what is missing to complete referral(s), • Documents in computer system the status of referral, • Reports all concerns or issues directly to Resupply Supervisor, • Other responsibilities and projects as assigned Qualifications, • High School Diploma or equivalent, • One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred, • Basic understandings of medical insurance benefits, • Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public, • Effectively communicate with physicians, patients, insurers, colleagues and staff, • Able to read and understand medical documentation effectively, • Knowledge and understanding of same and similar DME equipment, • Knowledge and understanding of In-network vs Out of Network, PPO, HMO, • Thorough understanding and maintaining of medical insurances company’s regulations and requirements to include but not limited to Medicare and Medicaid, • Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits., • Learns and maintains knowledge of current patient database & billing system, • Up to date with health information technologies and applications, • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel and management in a timely manner, • Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations and the public, • Proficient in Microsoft Office, including Outlook, Word, and Excel, • Utilizes initiative, strives to maintain steady level of productivity and is self-motivated, • Possible weekend work or overtime, to include working an on-call rotation scheduleAccess to Protected Health Information (PHI), • This position will require the employee to handle Protected Health Information (PHI) for duties related to document and report preparation. Policies and procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule.Working Conditions, • This position will work in an office environment.

Job Description Essential Job Duties and Responsibilities: • Learns and maintains knowledge of current patient database and billing system, • Has proper phone etiquette and represents VieMed in a professional manner, • Obtains patient demographic and health insurance information; collects co-pay if appropriate, • Enters patient information into the computer system, • Verifies & records insurance benefits, • Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management, • Able to read through and understand medical documentation effectively, • Interacts professionally with physicians, patients/family and Co-Workers, • Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure, • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel, • Communicates appropriately and clearly to Manager, and other superiors, • Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit, • Utilizes initiative; strives to maintain steady level of productivity; self-mot Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff, • Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice, • Manages and operates computer equipment safely and correctly, • High School Diploma required, • Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc Physical Demands: • Sitting at a desk, • Operation of office equipment and computer You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Job DescriptionSalary: DOE SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Patient Access Registrar - School Based Clinic - Carencro High School DEPARTMENT: Medical/Front Desk SUPERVISED BY: Site Operations Manager SUMMARY: The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications. The Site Operations Manager directly supervises this position. EDUCATION, TRAINING AND EXPERIENCE: • High school graduate required., • Certification as Medical Office Assistant and/or Medical Assistant., • Previous experience in a medical or dental office setting required., • Must understand Medicare/Medicaid and insurance plans, • Must understand insurance verification, insurance eligibility and insurance payers., • Confident positive manner and appearance, • Strong customer service experience, • Must maintain a professional attitude under pressure, • Employ correct grammatical English and write legibly in order to complete appropriate paperwork JOB RESPONSIBILITIES: • Greet patients and visitors in a professional and welcoming manner., • Pay attention to detail in regards to all aspects of job requirements., • Enter/verify patient demographics correctly in system., • Ensure that patients are arrived in a timely manner., • Enter/verify all patient insurance information correctly in system., • Display understanding of the process of triage/walk-ins and same day appointments., • Knowledge of Medicare/Medicaid and commercial insurance plan benefits., • Ensure that all Sliding Fee Scale patients are properly screened., • Ensure to collect all co-pays, self-pay charges at the time of visit., • Attend to all patients that are waiting in the lobby., • Assist patients with checking in on patient kiosk., • Assist patients with signing in on patient portal., • Review daily payment posting for accuracy., • Keeping cash drawer locked and accurate at all times., • Participates in educational activities and attends designated staff meetings., • Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations., • Answers telephone calls in a pleasant and helpful manner., • Understand and follow all oral and written instructions., • Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given., • Keep area neat, clean, and organized., • Ensure that all patient documents are scanned in same day., • Other duties as assigned. Allschool-basedemployees will work the following schedule: Schoolyear: August 1 to May 31st - SBHC employees are considered 10-month employees. Hours: Monday thru Friday, 7:30am to 4pm.

Job DescriptionSalary: DOE SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Patient Access Registrar - School Based Clinic - LRCA DEPARTMENT: Medical/Front Desk SUPERVISED BY: Site Operations Manager SUMMARY: The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications. The Site Operations Manager directly supervises this position. EDUCATION, TRAINING AND EXPERIENCE: • High school graduate required., • Certification as Medical Office Assistant and/or Medical Assistant., • Previous experience in a medical or dental office setting required., • Must understand Medicare/Medicaid and insurance plans, • Must understand insurance verification, insurance eligibility and insurance payers., • Confident positive manner and appearance, • Strong customer service experience, • Must maintain a professional attitude under pressure, • Employ correct grammatical English and write legibly in order to complete appropriate paperwork JOB RESPONSIBILITIES: • Greet patients and visitors in a professional and welcoming manner., • Pay attention to detail in regard to all aspects of job requirements., • Enter/verify patient demographics correctly in system., • Ensure that patients have arrived in a timely manner., • Enter/verify all patient insurance information correctly in system., • Display understanding of the process of triage/walk-ins and same day appointments., • Knowledge of Medicare/Medicaid and commercial insurance plan benefits., • Ensure that all Sliding Fee Scale patients are properly screened., • Ensure to collect all co-pays, self-pay charges at the time of visit., • Attend to all patients that are waiting in the lobby., • Assist patients with checking in on patient kiosk., • Assist patients with signing in on patient portal., • Review daily payment posting for accuracy., • Keeping cash drawer locked and accurate at all times., • Participates in educational activities and attends designated staff meetings., • Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations., • Answers telephone calls in a pleasant and helpful manner., • Understand and follow all oral and written instructions., • Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given., • Keep area neat, clean, and organized., • Ensure that all patient documents are scanned in same day., • Other duties as assigned. Allschool-basedemployees will work the following schedule: Schoolyear: August 1 to May 31st - SBHC employees are considered 10-month employees. Hours: Monday thru Friday, 7:30am to 4pm.

Job DescriptionDescription: • Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness and medical, • Achieve expert understanding and maintenance in all Benefit Administration systems, • Assist the GIS Account Managers with employee enrollments and execution of new business, • Assist in managing the Client Advocate email and phone lines for incoming service requests, • Acknowledge service tickets within 1 business day, resolve service tickets within 3 business days, escalate if outside this timeline, • Attend Broker/Customer training calls with the GIS Account Manager for introductions and clean hand off to the Client Advocate Team, • Conduct portal refresher trainings as needed 120 days post effective date. Escalate all issues or misunderstandings to the Team Lead to address with appropriate sales parties., • Attend stewardships or broker education calls for key accounts identified by office contacts, • Conduct customer/broker phone calls as frequently as possible to answer enrollment and billing processing questions, follow up calls with clear, concise meeting notes, • Provide support for renewals as needed, • Must be able to work in a fast-paced environment, • The ideal candidate will be proficient with all methods of communication: in person, phone, and email, • Must have the ability to learn quickly, • Must have proficiency basics with Excel and the Microsoft Office Suite, • The candidate has a sense of urgency and takes pride in their work, • Must be comfortable in a team environment, • Must have the ability to articulate solutions to service issues, • The qualified candidate should have self-motivation, strong organizational, time management and follow-through skills, excellent communication skills both written and verbal, and the desire and ability to continually learn new products and services, • BS degree is preferred but not required Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at times

Job DescriptionSalary: DOE SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Patient Access Registrar DEPARTMENT: Medical/Front Desk SUPERVISED BY: Site Operations Manager SUMMARY: The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications. The Site Operations Manager directly supervises this position. EDUCATION, TRAINING AND EXPERIENCE: • High school graduate required., • Certification as Medical Office Assistant and/or Medical Assistant., • Previous experience in a medical or dental office setting required., • Must understand Medicare/Medicaid and insurance plans, • Must understand insurance verification, insurance eligibility and insurance payers., • Confident positive manner and appearance, • Strong customer service experience, • Must maintain a professional attitude under pressure, • Employ correct grammatical English and write legibly in order to complete appropriate paper work JOB RESPONSIBILITIES: • Greet patients and visitors in a professional and welcoming manner., • Pay attention to detail in regards to all aspects of job requirements., • Enter/verify patient demographics correctly in system., • Ensure that patients are arrived in a timely manner., • Enter/verify all patient insurance information correctly in system., • Display understanding of the process of triage/walk-ins and same day appointments., • Knowledge of Medicare/Medicaid and commercial insurance plan benefits., • Ensure that all Sliding Fee Scale patients are properly screened., • Ensure to collect all co-pays, self-pay charges at the time of visit., • Attend to all patients that are waiting in the lobby., • Assist patients with checking in on patient kiosk., • Assist patients with signing in on patient portal., • Review daily payment posting for accuracy., • Keeping cash drawer locked and accurate at all times., • Participates in educational activities and attends designated staff meetings., • Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations., • Answers telephone calls in a pleasant and helpful manner., • Understand and follow all oral and written instructions., • Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given., • Keep area neat, clean, and organized., • Ensure that all patient documents are scanned in same day., • Other duties as assigned. BENEFITS: We offer competitive pay, and our benefits package includes: * Health Insurance * Dental Insurance * Vision Insurance * Retirement Plan * 401k Matching * Paid Time Off * Paid Sick Leave * Paid Holidays * Employee Assistance Program

Job DescriptionSalary: DOE SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Patient Access Registrar - School Based Clinic - LRC - Middle School DEPARTMENT: Medical/Front Desk SUPERVISED BY: Site Operations Manager SUMMARY: The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications. The Site Operations Manager directly supervises this position. EDUCATION, TRAINING AND EXPERIENCE: • High school graduate required., • Certification as Medical Office Assistant and/or Medical Assistant., • Previous experience in a medical or dental office setting required., • Must understand Medicare/Medicaid and insurance plans, • Must understand insurance verification, insurance eligibility and insurance payers., • Confident positive manner and appearance, • Strong customer service experience, • Must maintain a professional attitude under pressure, • Employ correct grammatical English and write legibly in order to complete appropriate paperwork JOB RESPONSIBILITIES: • Greet patients and visitors in a professional and welcoming manner., • Pay attention to detail in regards to all aspects of job requirements., • Enter/verify patient demographics correctly in system., • Ensure that patients are arrived in a timely manner., • Enter/verify all patient insurance information correctly in system., • Display understanding of the process of triage/walk-ins and same day appointments., • Knowledge of Medicare/Medicaid and commercial insurance plan benefits., • Ensure that all Sliding Fee Scale patients are properly screened., • Ensure to collect all co-pays, self-pay charges at the time of visit., • Attend to all patients that are waiting in the lobby., • Assist patients with checking in on patient kiosk., • Assist patients with signing in on patient portal., • Review daily payment posting for accuracy., • Keeping cash drawer locked and accurate at all times., • Participates in educational activities and attends designated staff meetings., • Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations., • Answers telephone calls in a pleasant and helpful manner., • Understand and follow all oral and written instructions., • Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given., • Keep area neat, clean, and organized., • Ensure that all patient documents are scanned in same day., • Other duties as assigned. Allschool-basedemployees will work the following schedule: Schoolyear: August 1 to May 31st - SBHC employees are considered 10-month employees. Hours: Monday thru Friday, 7:30am to 4pm.

Job Description Duties: • Review and obtain necessary compliant documentation, medical records and prescriptions in order to submit for prior authorization with insurance., • Responsible for obtaining prior authorization from insurance payor for durable medical equipment., • Verifies patient demographic and health insurance information to review & work pending task daily for authorizations &/or appeals, • Notify RT/Sales management teams regarding non-compliance and authorization deadlines that are not met, • Establishes and maintains effective communication and good working relationships with patients/family, physicians’ offices, and other internal teams for the patient’s benefit., • Performs other clerical tasks as needed, such as, • Answering patient/Insurance calls, • Faxing and Emails, • Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Revenue Cycle Manager and Supervisor, • Other responsibilities and projects as assigned. Requirements: • High School Diploma or equivalent., • Learns and maintains knowledge of current patient database and billing system, • Verifying Insurance for all products, • Understand Insurance benefit breakdown of deductibles and co-ins, • Understand Insurance Medical and Payment Policies, • Knowledge of Explanation of Benefits from insurance companies, • General knowledge of government, regulatory billing and compliance regulations/policies for Medicare & Medicaid, • Working knowledge of CPT and ICD-10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits., • Enough knowledge of policies and procedures to accurately answer questions from internal and external customers., • Utilizes initiative while maintaining set levels of productivity with consistent accuracy. Experience: • 2-4 Years in DME or Medical Office experience preferred., • Minimum of 1 year of insurance verification or authorizations required. Skills: • Superior organizational skills., • Proficient in Microsoft Office, including Outlook, Word, and Excel.

Job Description Essential duties and Responsibilites: • Learns and maintains knowledge of current patient database and billing system, • Has proper phone etiquette and represents VieMed in a professional manner, • Obtains patient demographic and health insurance information; collects co-pay if appropriate, • Enters patient information into the computer system, • Verifies & records insurance benefits, • Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management, • Able to read through and understand medical documentation effectively, • Interacts professionally with physicians, patients/family and Co-Workers., • Schedules set ups, as called into VieMed, by physicians or physician’s office staff, per policy and procedure., • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel., • Communicates appropriately and clearly to Manager, and other supervisors, • Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit, • Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff, • Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice., • Manages and operates computer equipment safely and correctly., • High School Diploma preferred, • 1-3 years of administrative experience in an office setting preferred., • Sitting at desk, • Problem Solving/Analysis, • Time Management, • Communication Proficiency

Job DescriptionEssential Duties and Responsibilities • Learns and maintains knowledge of current patient database and billing system., • Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner., • Obtains patient demographic and health insurance information; collects co-pay if appropriate., • Enters patient information into the computer system., • Verifies & records insurance benefits., • Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management., • Able to read through and understand medical documentation effectively., • Interacts professionally with physicians, patients/family, and Co-Workers., • Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician’s office staff, per policy and procedure., • Answers telephone in a polite and professional manner. Communicates information to appropriate personnel., • Communicates appropriately and clearly to Manager, and other superiors., • Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit., • Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff., • Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice., • Manages and operates computer equipment safely and correctly., • Completes other duties, as assigned.Minimum Qualifications:, • High School Diploma required, • 1-3 years of administrative experience in an office setting preferred., • Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers.Physical Demands:, • Sitting at desk, • Operation of office equipment and computer

Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule. We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. Talkiatry does not provide intensive outpatient or partial hospitalization programs. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools. Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging. Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff. To learn more, please visit us at . Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US. * Our Promises • Market-leading compensation. Competitive base salary coupled with productivity-based income. You retain a high percentage of your earnings; we pay at the top of the market., • Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families., • Lighter administrative burden and schedule flexibility. You can focus on providing great care, while maintaining control over your schedule. We will handle patient scheduling, billing, and various other support functions, • The efficiency of Talkiatry’s practice benefits you. Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists., • Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients’ outcomes., • Select a patient population according to your own criteria and preferences. Our patient intake process is robust and can be adjusted in real time to allow you to balance the acuity and diagnoses of the patient population you are treating., • You decide what allotted time is appropriate for your patients. Minimum of 60 minutes for intakes and 30 minutes on follow up visits., • Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Best of all, clinical information is shared seamlessly through our EMR. Our Benefits • Health, Dental, Vision Insurance: Up to 100% of insurance premiums, • 100% Employer paid malpractice coverage, • Competitive 401K match with immediate participation, • PTO, sick time and 11 paid holidays, • Pre-tax commuter benefits, • CME allowance, • Flexible scheduling and patient criteria in a remote, telehealth environment, • Few administrative burdens with full-time, on-site billing and scheduling services, • Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front, • Technology package is provided, • In addition to a highly competitive Benefits plan, Talkiatry’s Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; monthly productivity incentive is guaranteed throughout clinician’s onboarding ramp up period. Your Qualifications • Board eligible or certified in Psychiatry. Subspecialties strongly encouraged to apply., • Active and unrestricted license to practice medicine. We can assist in obtaining licensure as needed., • Excellent clinical knowledge and communication skills., • A willingness to learn new or streamlined EMR tools., • A proactive approach with a strong work ethic and desire to participate in a collaborative environment.

Job DescriptionDescription: Job Type: Full Time Shift: 8am- 8pm Responsibilities • Responsible for identifying and collecting deductibles, co-insurance, and past due account balances., • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to Site Billing Specialist., • Evaluates patient financial status and establishes payment plans based upon authority levels., • Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction., • Scans all patient surgery estimate information into the patient’s chart., • Reviews with patients their estimated out of pocket responsibility for surgery., • Maintains general knowledge of insurance plans accepted by LOS., • Responsible for daily balancing of collections., • Maintains strictest patient confidentiality. The job holder must demonstrate current competencies for job position including a general understanding of insurance requirements. Requirements: Qualifications and Requirements • High school diploma or GED, • Understanding of insurance rules and regulations including eligibility and referral requirements. Able to verify eligibility of each payer, per patient according to defined parameters., • Requires knowledge of insurance rules and regulations, medical terminology and computer scheduling systems. Must posses knowledge of insurance rules and regulations including eligibility and referral requirements. Able to verify eligibility of each payer, per patient according to defined parameters., • Must be able to communicate effectively with physicians, patients and the public as well as be capable of establishing good working relationships with both internal and external customers., • Skills in customer service., • Skills in communicating effectively with providers, clinical staff and the public., • Skill in establishing good working relationships with both internal and external customers. • If a candidate does not possess the required knowledge, the candidate will be given benchmarks and assessed on a candidate-by-candidate basis. *

PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department. Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools. Responsible for addressing and acting on adverse events and action thresholds. Oversees facility’s Home Therapies Program if applicable. Accountable for compliance with all applicable federal, state and local laws and regulations. Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff. Maintains integrity of medical records and other FMS administrative and operational records. Complies with all data collections and auditing activities. Maintains facility environmental integrity, including safety. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s). Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Provides technical guidance. Performs other related duties as assigned. PATIENT CARE: Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. Acts as a resource for the patient to address patient concerns and questions. Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems. Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency. Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status. Develops action plans for unexcused and missed treatments in collaboration with the Director. Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent. STAFF: Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations. Participates in the recruitment and interview process, and decision to hire new personnel. Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates. Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance. Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff. Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth. Completes timely employee evaluations and establishes annual goals for staff. Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility. Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving. PHYSICIANS: Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws. Responsible for strong Director and physician relationships and facilitating staff relationships with physicians. Ensures regular and effective communication with all physicians, through regular meetings with Directors. Participates in Governing Body. Schedules and coordinates CQI meetings with physicians. MAINTENANCE/TECHNICAL: Responsible for the integrity and safety of the facility water system. Must be knowledgeable in the operation of all facility equipment and technology. ADMINISTRATIVE: Responsible for maintaining and updating all FMS manuals. Accountable for completion of the Annual Standing Order Review and ICD coding. Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. Directs information gathering as required supporting billing and collection activities. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies Participates in the completion and interpretation of the Pl-17 inventory supply use analysis. Reviews and approves facility payroll. Reviews profit and loss statements with Director Responsible for participating in all required Network reporting and on-site state or federal surveys. Participates in the completion of the FMS Administrative Clinical Review. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: Responsible for the direct supervision of various levels of staff as designated by region. EDUCATION AND REQUIRED CREDENTIALS: Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience Graduate of an accredited School of Nursing (RN). Current appropriate state licensure. EXPERIENCE AND SKILLS: 6 – 8 years’ related experience or an equivalent combination of education and experience. 3 years’ supervisory or project/program management experience preferred. Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred. Minimum of 6 months chronic or acute dialysis nursing experience is required. Must be available as a full-time employee and provide on-call coverage when necessary. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Job DescriptionDescription: ESSENTIAL FUNCTIONS: • Reviews insurance denials and rejections to determine next appropriate action steps and obtain necessary information to resolve any outstanding denials/rejections., • Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans., • Verifies receipt of claim with insurance plans, determining the next appropriate action step., • Researches all information needed to complete billing process including obtaining information from providers, ancillary services staff and patients., • Assists patients and family members with billing and account questions including following up with insurance companies and internal departments as needed., • Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement from insurance payers., • Assumes full responsibility of reducing the accounts receivable of insurance balances by working through outstanding accounts., • Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff., • Communicates with insurance and collection agencies. Completes daily requests and working through obstacles on account balance to ensure maximum reimbursement., • Identifies and communicates trends and/or potential issues to Billing Supervisor., • Follows and maintains all LOS policies and procedures, including those specific to billing., • Maintains account receivables, identifying potential problems through registration, charge corrections, duplicate accounts and refunds., • Has an understanding of accounts receivable posting process for medical billing including: charges, payments and adjustments., • The job holder must demonstrate current competencies for job position. Requirements: EDUCATION: • None. KNOWLEDGE: • Knowledge of the physician billing processes, ICD-10 and CPT coding., • Knowledge of computer systems., • Skill in customer service and an understanding of LOS’ code of conduct., • Skill in using computer programs and applications including Microsoft Excel, Microsoft Word and Outlook., • Ability to multi task in a fast- paced environment. Must be detailed oriented with strong organizational skills., • Ability to understand patient demographic information and determine insurance eligibility., • Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard.