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  • Medical Office Manager
    Medical Office Manager
    4 hours ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Patient Care Coordinator
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    Patient Care Coordinator
    7 hours ago
    $20 hourly
    Full-time
    Melrose, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Medical Assistant/Receptionist
    Medical Assistant/Receptionist
    14 days ago
    Full-time
    Valley Stream

    South Nassau Orthopedic is dedicated to providing exceptional interventional pain and Orthopedic services. Our focus is on improving the quality of life for our patients through innovative treatments and compassionate care. Summary We are seeking a Medical Receptionist to join our team at South Nassau Orthopedic. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing administrative tasks that support our healthcare operations. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage patient check-in and check-out processes efficiently. Schedule appointments and coordinate patient flow within the clinic. Maintain accurate patient records and ensure confidentiality. Assist with insurance verification and billing inquiries. Communicate effectively with medical staff to facilitate patient care. Handle phone calls, respond to inquiries, and provide information about services. Requirements Proven experience as a medical receptionist or in a similar role in a healthcare setting. Strong knowledge of medical terminology is essential. Excellent communication and interpersonal skills to interact with patients and staff. Ability to manage multiple tasks in a fast-paced environment. Familiarity with electronic health records (EHR) systems is a plus. High school diploma or equivalent; additional certification in medical administration is preferred. If you are passionate about patient care and looking to make a difference in a dynamic healthcare environment, we invite you to apply today! Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid sick time Paid time off Paid training Ability to Commute: Valley Stream, NY 11580 (Required) Ability to Relocate: Valley Stream, NY 11580: Relocate before starting work (Preferred) Work Location: In person

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  • Optical Sales Representative
    Optical Sales Representative
    15 days ago
    Full-time
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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