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  • Office Manager
    Office Manager
    4 days ago
    Full-time
    Whitestone, Queens

    Job Summary We are seeking a dynamic, patient-focused, and highly organized Office Manager to lead the daily operations of our chiropractic clinic and ensure an exceptional experience for every patient. This vital role is responsible for overseeing front-office and administrative functions, optimizing patient flow, supporting providers and staff, coordinating vendor and facility needs, and maintaining smooth clinic systems. This is a hybrid position, combining on-site clinic leadership with remote administrative responsibilities. The ideal candidate is proactive, detail-oriented, and confident in a fast-paced healthcare setting—someone who can balance hospitality with precision, communicate clearly with patients and team members, and uphold compliance standards. This position offers an exciting opportunity to shape clinic culture, drive operational excellence, and directly contribute to superior patient outcomes and practice growth. Responsibilities Oversee daily clinic operations on-site to ensure an efficient and welcoming environment, including front desk workflow, multi-line phone systems, patient check-in/check-out, and appointment scheduling. Manage remote administrative duties such as reporting, billing follow-up, staffing coordination, vendor communication, and system updates during scheduled hybrid/remote days. Manage patient scheduling and provider calendars, coordinating new patient intakes, follow-up care plans, re-exams, and therapy/rehab visits while helping maintain a full and well-balanced schedule. Supervise and support administrative and front-office staff, providing training in customer service, clinic procedures, EHR use, and role-specific performance goals. Maintain accurate patient records and clinic documentation in accordance with HIPAA and clinic policies, including intake forms, consent paperwork, care plan documents, and communication logs. Oversee billing and financial operations, including bookkeeping, budgeting, payroll processing, and financial recordkeeping using tools such as QuickBooks. Coordinate insurance and payment processes, including benefits verification, authorizations (when applicable), claim submission/management, patient balances, and clear financial communication with patients. Manage vendor relationships and clinic supplies, negotiating contracts, ordering equipment/office/clinical supplies, and ensuring cost-effective, uninterrupted service delivery. Support clinical flow and patient experience, troubleshooting scheduling conflicts, addressing patient questions or concerns professionally, and maintaining a calm, solution-oriented atmosphere. Organize clinic meetings, patient education events, trainings, and team initiatives that enhance engagement, retention, and clinic culture. Assist with HR functions, including onboarding new employees, maintaining employee records, coordinating trainings, and facilitating communication between providers, staff, and leadership. Monitor and improve office systems, tracking operational metrics (e.g., scheduling efficiency, collections, patient retention), and implementing process upgrades to support practice growth and patient satisfaction. Skills Proven experience in office management or healthcare/medical administrative roles, with strong organizational and multitasking capabilities. Ability to work effectively in a hybrid role, staying responsive, organized, and self-directed during remote administrative days while maintaining strong on-site leadership presence. Supervisory experience with the ability to lead, coach, and motivate a front-office team in a patient-facing setting. Proficiency in QuickBooks for bookkeeping, payroll, budgeting, and financial tracking. Excellent communication skills with warm, professional phone etiquette, strong customer service orientation, and confidence handling patient concerns. Familiarity with electronic health records (EHR/EMR), patient documentation systems, and maintaining accurate clinical files. Working knowledge of HIPAA compliance and healthcare privacy standards. Understanding of insurance verification, authorizations, billing, and claims workflows (chiropractic/rehab or medical billing experience strongly preferred). Strong event and schedule coordination skills for provider calendars, team meetings, trainings, and clinic events. Knowledge of vendor management practices and contract negotiations. Experience with clerical tasks such as filing, data entry, and recordkeeping in a regulated environment. Ability to remain calm, adaptable, and solutions-focused while supporting a busy clinic and high patient volume. Pay: $22.00 - $25.00 per hour Expected hours: 40.0 per week Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Whitestone, NY 11357 (Preferred) Work Location: Hybrid remote in Whitestone, NY 11357

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  • Medical Assistant (Driver's License/Travel required)
    Medical Assistant (Driver's License/Travel required)
    21 days ago
    Part-time
    Pelham Bay, The Bronx

    Multi-location Interventional Pain Management Practice seeks Medical Assistant for the following duties: Applicant must possess valid driver’s license and reliable automobile Welcome patients Prepare rooms for patient examinations Ensure all rooms are neat and clean and stocked with supplies and needed equipment Interview patients to obtain medical and other vital information Complete Electronic Medical Record, Workers Comp. and No Fault forms Assist physician with examination and treatment of patients (supplying instruments and materials and/or assisting with injections) Prepare charts for patient appointment Enter patient data in electronic medical record Prepare bills with all support information needed for the claims (notes, demographics, insurance etc.) Inventory and order medical supplies and equipment Travel (using personal vehicle) to various office locations for the provision of patient care Perform general office duties such as answering telephones and completing insurance forms Assist Billing staff with telephone follow-up and other issues as needed Attend staff meetings as required Perform other duties as assigned ESSENTIAL JOB REQUIREMENTS: EDUCATION: High School Diploma, graduate from a recognized Medical Assistant School EXPERIENCE: Minimum of 2 years experience in a medical environment REQUIRED SKILLS: Good communication skills. Strong computer skills in MS Office – including Word and Excel. Spanish/English bilingual skills a plus. PREFERRED SKILLS: Strong customer service skills, Ability to work in a fast-paced environment Job Types: Full-time, Part-time Pay: $24.00 - $27.00 per hour License/Certification: Driver's License (Required) Ability to Commute: Bronx, NY 10469 (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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  • Paralegal
    Paralegal
    2 months ago
    Full-time
    Fresh Meadows, Queens

    Personal Injury Paralegal 📍 Location: Queens, NY 🏛️ Employment Type: Full-time | In-office 💼 Experience Level: Mid-level (5+ years preferred) About Our Firm We are a respected and fast-paced personal injury law firm based in Queens, New York, representing clients in motor vehicle accidents, premises liability, construction accidents, and general negligence matters. Our team is committed to providing personalized, results-driven legal representation with integrity, professionalism, and compassion. Position Overview We are seeking an experienced Personal Injury Paralegal to support our attorneys in managing a high-volume caseload. The ideal candidate will be organized, detail-oriented, and able to work independently while maintaining excellent client communication and file management. Key Responsibilities • Manage personal injury cases from intake through settlement or trial preparation., • Conduct client intakes and maintain regular communication to provide updates and gather documentation., • Draft and file pleadings, discovery demands, bills of particulars, and motions., • Request, review, and summarize medical records and police reports., • Schedule depositions, IMEs (Independent Medical Examinations), and court appearances., • Prepare settlement packages and assist with negotiations and disbursements., • Maintain accurate case files and monitor critical deadlines., • Assist attorneys in trial preparation as needed. Qualifications • 3+ years of experience as a personal injury paralegal (plaintiff’s side preferred)., • Strong understanding of New York State court procedures and NYSCEF e-filing., • Proficiency in Microsoft Office and case management software (e.g., SmartAdvocate, Needles, or TrialWorks)., • Excellent written, verbal, and organizational skills., • Ability to multitask and prioritize in a fast-paced environment., • Bachelor’s degree or Paralegal certificate preferred., • Bilingual in English and Spanish — strongly preferred. Compensation & Benefits • Competitive salary (commensurate with experience), • Opportunities for professional development and career growth, • Supportive, team-oriented work environment

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  • Office Manager
    Office Manager
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

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