Service & Repair Manager - Industrial & Municipal Pumps
27 days ago
Warren
Job DescriptionDescription: *This role is with Detroit Pump, a division of Tencarva Machinery Company. About Tencarva: Founded in 1978, Tencarva is an equipment distributor, engineering and design partner, ISO 9001 manufacturer, and full-service repair center. Serving thousands of customers across the industrial and municipal segments, Tencarva's various divisions cover 17 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids/air/gas handling and water/wastewater treatment sectors. Our service offerings include system analysis and design, application engineering, custom fabrication and assembly, automation and controls, and equipment service, repair, and remanufacturing. About Detroit Pump: Founded in 1926, Detroit Pump & Mfg. Co. is a full-service provider of engineered systems, process equipment, and service/repair for automotive, general industrial, and municipal markets. This position is a long-term opportunity in a growing, family- oriented organization. With nearly 100 years in business, we provide a great environment for our employees to succeed by having stable leadership, top brands, exceptional after-sale support, an experienced team, and a terrific reputation. Summary: Oversees the operation of the Repair Shop and its output to produce the best, highest quality product on time to meet and exceed customer expectations while maintaining a safe, efficient, and cost-conscious environment. Essential Duties and Responsibilities include the following: • Supervise all repair shop personnel; duties include but are not limited to training and development, performance management, timekeeping, vacation scheduling, etc., • Order shop supplies as required. Obtain the best products at the most economical price, always remaining fiscally conscious., • Assign repair work to be performed., • Spot check repair work being done., • Responsible for Shop organization and cleanliness., • Ensure shop equipment is regularly inspected., • Ensure measuring equipment is checked at each use., • Ensure repair paperwork is completed correctly., • Ensure that repaired equipment is adequately prepared for shipment., • Schedule field service., • Approve quotes., • Communicate with customers, sales team, and application engineering team., • Serve as the primary contact for outside vendors and subcontractors., • Inspect hoists and slings monthly and record the results of these inspections per OSHA standards., • Other duties as assigned by management. Benefits Include: • Paid Time off, including 10 holidays, • Bonuses, • Health Insurance, including medical, dental, vision, disability, and life, • 401(k) & Profit Sharing, • Employee Assistance ProgramRequirements: Supervisory Responsibilities: Directly supervises and manages the activities of their assigned department. Conducts and reviews annual employee evaluations, coaching/mentoring, and/or training of the group. Education and/or Experience: High school diploma or general education degree (GED); or 3-5 years related work experience and/or training; or equivalent combination of education and experience. Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Advanced mechanical and/or electrical aptitude., • 5+ years of experience working with rotating equipment (mainly pumps) including but not limited to API and ANSI Pumps, centrifugal and plunger pumps, all brands of centrifugal pumps, positive displacement pumps, gear pumps, diaphragm pumps, H-pumps, submersibles, etc., • Ability to read micrometers, dial indicators, calibers & other assorted measuring tools., • Experience repairing gear boxes, valves, and other types of process equipment is a plus., • Ability to use a variety of hand tools, machine tools, and precision measuring instruments, • Proficiency with precision measuring instruments, • Understanding and ability to repair electrical controls. Panel testing, panel wiring and trouble shooting, • Proficient with wiring motors & sensors., • Diagnosing & testing electrical motors from 1hp to 450hp, • Proficient with voltages ranging from 115V single phase to 480v 3 phase, • Able to read and understand electrical schematics, • Understand manuals & drawings for disassembly, assembly and testing, • Experience with alignment methods and tools including laser alignment, • Have the ability or learn to read and interpret mechanical drawings, blueprints, schematics, machinery detail drawings, layout drawings, service manuals, etc. Must possess ability to work with basic math, • Ability to determine how a system should work and how changes in conditions, operations, the integrity and functionality of system components, and the environment may affect performance., • Applicant must be customer-driven, • Ability to work well with others in a team environment, • Must have positive "can-do" attitude - and be able to solve problems on the fly, • Demonstrated ability to work safely and follow safety procedures and regulations, • Demonstrated ability to act in a self-directed manner with no immediate supervision., • Proven ability to successfully troubleshoot., • Outstanding attention to detail., • Ability to adhere to stringent safety requirements and customers’ work rules. Must possess understanding of and compliance with codes and OSHA regulations, including Lockout/Tagout, Fall protection, Hot Work, Crane Rigging/Signaling, and job hazard analysis., • Ability to safely use lifting materials such as chain-falls, come-along, clevis, slings, and chains, • Strong organizational, communication and interpersonal skills., • Ability to project a professional image and form trusting relationships., • Must possess drive and initiative. Actively seeks to learn about different types of pumps and their applications. Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees. Certifications, Licenses, Registrations: Must have a valid driver’s license, and no points. Equipment Operated: Forklift, hoist, crane, hand tools, power tools, drills, band saw, drill press, lathe mills, and other equipment deemed necessary to fulfill the job’s functions. Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of duties of this position is considered very heavy work. Must be able to exert force over 100 pounds occasionally, and more than 50 pounds frequently; climb, balance, stop, kneel, crouch, reach overhead, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions. • Specific vision abilities required by this job include being able to accommodate/adjusting the lens of the eye to bring an object into sharp focus and maintain a good field of vision, observing an area that can be seen up or down or right or left while eyes are fixed in a given point. Computer Skills: To perform this job successfully, an individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook) and internet software. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is occasionally exposed to moving mechanical parts, fumes, airborne particles, and outside weather conditions; to wet and/or humid conditions; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.