National Director of Mental Health Clinical Excellence
7 days ago
Nashville
Job Description:\n\n National Director of Mental Health Clinical Excellence Licensed Clinical Social Work Licensed Clinical Social Work \u007C All National Markets \u007C Reports to the Chief Clinical Officer School / District Thrive Therapies Group — National Location All National Markets Open Positions 1 FTE Employment Type W-2 Salaried \u007C Performance Bonus Eligible Start Date Open Compensation W-2 salaried position; $85,000-$104,000; plus performance bonus eligibility; full benefits package including medical, dental, vision, and 401(k) with employer match Licensure Required Full, unrestricted LCSW licensure; active licensure in Tennessee or relevant state of practice WHY THRIVE THERAPIES Thrive Therapies Group is a tech-enabled pediatric healthcare company delivering specialized clinical care to children with disabilities and those facing barriers to access. We deliver our care where it changes outcomes fastest — inside the schools and districts where children spend their days — partnering directly with district leaders to integrate evidence-based services into the school day. Every clinician under our banner is part of a unified clinical model, accountable to a single national standard of care, working from a shared platform built specifically for the children we serve. At the center of our model is Thrive Clinical, our purpose-built EHR designed from the ground up for pediatric clinical care in school settings. Thrive Clinical is not a generic documentation platform retrofitted for schools. It was built to track student progress, measure symptom reduction and functional gains, capture rich clinical data, and give providers and leaders real-time insight into whether kids are actually getting better. It is the operational backbone of everything we do, and it gets smarter as the clinicians and leaders using it push it forward. We are growing rapidly because the need is staggering and largely unmet. Across the country, children are experiencing anxiety, depression, trauma, and behavioral crises with no clear path to care inside their schools. Districts are overwhelmed, referral pipelines are broken, and the clinicians who could help are stretched too thin or trained in approaches that were never built for this population or this setting. We are building the alternative: a clinically excellent, technology-enabled mental health model designed to scale without compromising the depth or quality of care any individual child receives. The National Director of Mental Health Clinical Excellence Clinical Excellence is the architect of that standard. THE ROLE This is not a supervisory role in the traditional sense. The National Director of Mental Health Clinical Excellence Clinical Excellence is a senior leadership position responsible for defining, building, and driving Thrive's national standard of practice across school psychology and educational diagnostics. You are not managing a single region. You are setting the clinical bar that every Thrive school psychologist is measured against, in every school, in every state, across every market we operate or will operate. Reporting to the Chief Clinical Officer, you will lead and develop the layer of Clinical Supervisors who deliver high-touch supervision to pre-licensed LCSWs, clinical social work residents, and tiered providers across our regional markets. They are the coaches on the ground. You are the one who decides what they are coaching toward. You build the playbook. You establish the benchmarks. You define what excellent clinical mental health practice looks like at Thrive nationally, and you make sure it holds consistently across a footprint that spans the country and is growing by the month. Because we own our clinical platform, you will also serve as a primary clinical voice in the evolution of Thrive Clinical, partnering closely with product and engineering to shape how the platform measures, supports, and accelerates excellent mental health care. This is not a courtesy seat at the table. You will own clinical requirements for defined areas of the product roadmap. This role requires approximately 50% travel across Thrive's national markets, concentrated around summer intensives, site launches, supervisor onboarding, and targeted in-person work with partner districts. The work happens in schools, in districts, and alongside the teams delivering care across the country. WHO YOU ARE A fully licensed clinical social worker (LCSW) with deep credibility in clinical diagnosis, evidence-based treatment, and school-based or pediatric mental health, and the humility to lead a national clinical team across diverse populations and settings A clinical leader who has already managed clinicians across multiple sites or multiple states, and who is ready to take a national footprint as the next logical scope A standard-setter who thinks in systems: you see a gap in diagnostic practice and your first instinct is to build the protocol, the supervision framework, or the dashboard that closes it permanently — and you can show us the artifacts of work you have already done at this scope Fluent across evidence-based treatment modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed care frameworks (TF-CBT, EMDR-informed practice), motivational interviewing, and strength-based and culturally responsive approaches — and you know how to teach clinicians to implement them with fidelity in school environments Data-fluent and outcomes-oriented: you measure success in accurate identifications, appropriate placements, compliance rates, supervisor performance, district NPS, and clinician retention — not in evaluation hours logged or referrals processed A leader of leaders, comfortable managing a layer of Clinical Supervisors rather than carrying a caseload yourself, and confident holding that layer accountable to a national clinical bar Data-fluent and outcomes-oriented: you measure success in symptom reduction, functional gains, goal achievement, compliance rates, supervisor performance, district NPS, and clinician retention — not in session hours logged or contact notes submitted Fluent in insurance billing across commercial payers, Medicaid, and school-based behavioral health funding streams, with working knowledge of CPT coding for mental health services, prior authorization workflows, and the payer variation that comes with operating across multiple states Knowledgeable about the state-by-state legal landscape governing minor consent, confidentiality, and the limits of parental access to mental health records — including HIPAA, FERPA, and state-specific minor consent statutes — and skilled at translating that legal variation into clear, actionable policy that clinicians can actually follow on the ground Comfortable holding clinical excellence and operational accountability in the same hand, across multiple states and service lines, without dropping either Deeply invested in the evolution of Thrive Clinical as a purpose-built tool for kids in schools: you are not just a user of the platform, you are a driver of what it becomes, bringing the clinical insight that makes it more powerful and more useful for mental health providers over time WHAT YOU’LL OWN Set and Own the National Clinical Standard for Mental Health Define Thrive's national framework for psychoeducational assessment and eligibility determination, setting the standard for how school psychologists across every market select instruments, conduct evaluations, and document findings Build and maintain the clinical frameworks, treatment protocols, supervision standards, and modality-specific practice guidelines that Clinical Supervisors implement with their supervisee populations across all regions Ensure that what excellent mental health care looks like at Thrive is documented, measurable, and consistently applied regardless of geography, district, or state Establish Thrive’s approach to clinical diagnosis and treatment planning, ensuring that providers are conducting thorough biopsychosocial assessments, applying DSM-5-TR criteria accurately, and building individualized, evidence-based treatment plans for every student on their caseload Ensure that Thrive's diagnostic standards account for the full range of student backgrounds, including English language learners, students with complex or co-occurring profiles, and students from diverse cultural and linguistic communities Lead and Develop Clinical Supervisors Nationally Serve as the direct clinical authority above Clinical Supervisors, who deliver high-touch supervision to pre-licensed LCSWs, clinical social work residents, and performance-flagged providers across assigned national markets Build the supervision model that scales from one Clinical Supervisor today to a national team across dozens of markets in two years — including hiring criteria, supervisor onboarding, the supervisor playbook, and the cadence that holds them accountable Set the coaching agenda nationally: your Clinical Supervisors implement your standards, and you ensure they have the frameworks, tools, and direction to do that consistently whether they are in Tennessee, Washington, Florida, or any market we expand into Coach the coaches: build your Clinical Supervisor layer as your most important product, owning their development, succession planning, and bench Make readiness and advancement decisions in collaboration with Clinical Supervisors and regional leads using Thrive Clinical data and the structured performance criteria you define Drive Thrive Clinical Adoption, Fidelity, and Evolution Own Thrive Clinical as the operational expression of the national diagnostic model: set the standards for how it is used, what it measures, and how its data informs clinical decisions at every level of the organization Establish the platform benchmarks Clinical Supervisors and providers are held to, and use system-wide data to identify where the standard is holding and where it is not across all markets Partner directly with product and engineering as the named clinical owner for defined areas of the roadmap, bringing the frontline clinical insight that shapes how the platform evolves to support diagnosis, treatment planning, progress monitoring, and crisis documentation in school settings Champion Thrive Clinical not as a documentation tool but as a strategic asset for innovation, using its data to surface clinical patterns, raise the bar, and identify what is possible in school-based mental health care Protect Clinical Quality at National Scale Monitor clinical compliance, treatment plan fidelity, session quality, risk documentation standards, and IEP-related mental health service delivery across all mental health markets nationally Build the early-warning systems that surface quality risk — including elevated caseload acuity, lapses in crisis protocol, or declining symptom trajectories — before they become quality failures, and escalate proactively Own the clinical risk and safety framework for Thrive’s mental health discipline, ensuring that crisis response protocols, mandated reporting procedures, and safety planning standards are consistent, documented, and practiced across every site Own the multi-state regulatory landscape for mental health clinical operations, partnering with operations and billing on insurance credentialing, Medicaid enrollment and compliance, commercial payer requirements, and state behavioral health licensing variation Lead National Professional Development Design and drive the PD infrastructure for school psychologists nationally, ensuring content is grounded in Thrive's diagnostic framework and evidence-based practice, not generic continuing education Build PD that cascades from national standards down through Clinical Supervisors to individual providers, so every clinician at every site is growing in the same clinical direction Lead summer intensives, site visits, and targeted in-person engagement with partners, supervisors, and providers across all Thrive markets Serve as Thrive's Senior School Psychology Voice Nationally Represent Thrive's school psychology model and diagnostic standards in key district and school partner relationships across the country, communicating the depth and rigor of our approach to evaluation and eligibility Support onboarding of new national partnerships by establishing clinical expectations early and building the infrastructure to sustain them as Thrive continues to expand Serve as a thought leader in school-based mental health practice, bringing emerging research, evolving best practices, and a relentless focus on getting care right for every child in every community we serve HOW WE’LL MEASURE SUCCESS This role is accountable for outcomes, not activities. In your first 12 to 24 months, you will be measured against: Symptom reduction rates, functional gain scores, and goal achievement across the mental health caseload, captured through Thrive Clinical IEP and treatment plan compliance rates across all national markets Clinical Supervisor performance and retention Clinician quality scores and retention within the mental health discipline District NPS and clinical satisfaction scores in partner relationships Adoption and fidelity metrics for Thrive Clinical across the mental health discipline Quality of the supervision framework, treatment modality standards, professional development infrastructure, and clinical documentation you build REQUIRED QUALIFICATIONS Must Have Full, unrestricted LCSW licensure; LMSW, LSW, or pre-licensed candidates will not be considered Active licensure in Tennessee or a relevant state of practice; multi-state licensure costs supported upon hire Minimum 10 years of clinical experience in school-based, pediatric, or community mental health settings with significant involvement in diagnosis, treatment planning, and direct clinical care Minimum 5 years of progressive clinical leadership experience, with at least 3 years in a multi-site or multi-state clinical leadership role Demonstrated experience building diagnostic standards, evaluation frameworks, or quality systems at scale — not just running them. You will be asked to share artifacts (handbooks, frameworks, protocols, playbooks) you have authored Demonstrated experience building clinical programs, supervision frameworks, or quality systems at scale — not just running them. You will be asked to share artifacts (handbooks, frameworks, dashboards, playbooks) you have authored Demonstrated experience formally supervising clinical leaders or supervisors, not just direct clinicians Working fluency in insurance billing for mental health services, including Medicaid, commercial payers, and school-based funding streams; familiarity with CPT coding, prior authorization, claims adjudication, and payer credentialing requirements across multiple states Working knowledge of HIPAA, FERPA, and
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