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At the Hope Network Center for Autism, we support each other. We join each other on life’s journey. And we have each other’s backs. As much as we’re a clinical provider, we care deeply about our staff, the families, and the communities we serve Why a Behavior Technician at Hope… As a Behavior Technician, you will change lives - including your own. Here are just some of the ways Hope Network invests in you for all that you do: • Pay rates starting at $17.00/hour and up commensurate with ABA experience, • Additional wage increase for active Registered Behavior Technician (RBT) Certification, • Additional wage increase for bilingual/multilingual candidates, • Longevity bonuses upon eligibility, • Unlimited employee referral bonuses, • Medical, dental, vision benefits eligible on first day of employment, • High quality, paid training, • Generous paid time off, • Retirement plan with employer match, • Supportive work environment, • Qualified Federal Student Loan Forgiveness through PSLF, • Tuition and certification reimbursement, • Growth and career-pathing opportunities, • Dedicated classrooms and work spaces including fun and exciting play areas, • Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center based setting, with opportunities for home or community based sessions based on treatment plan, • Collecting and recording data on the learners’ behavior for skill acquisition and distressed behavior reduction goals, • Collaborating and communicating with team members including the learners’ families, • Providing a safe and supportive learning environment, • Following individualized behavior programming, • Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Hope Network offers our team a unique, hands-on training experience designed to enhance a technician’s ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. About you… • You have a High school diploma/GED, • You have a valid state of Michigan driver’s license, • You have a passion for working with children, • You’re looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings, • You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork, • You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Inside Sales Representative | Lansing, MI Salary Range: $52,000 - $81,000 depending on experience Are you a meticulous professional with a passion for excelling in inside sales representative? The Pivot Group is dedicated to fostering meaningful relationships and supporting career growth. We are collaborating with companies in Lansing seeking experienced Inside Sales Representatives. The Opportunity We collaborate with manufacturing companies in the Lansing region seeking Inside Sales Representatives. These employers partner with us because they want real insight into candidates—not just resumes. By joining our network, you gain access to roles worth considering. Key Responsibilities • Qualify inbound leads and proactively identify new sales opportunities., • Prepare and deliver product presentations and proposals to prospective customers., • Generate accurate price quotes and process customer orders efficiently., • Build and maintain strong, long-lasting relationships with existing and potential customers., • Collaborate with external sales, engineering, and production teams to meet customer needs., • Achieve monthly and quarterly sales targets and key performance indicators (KPIs)., • Utilize CRM software to track sales activities, customer interactions, and pipeline status. Recommended Qualifications • Proven experience in inside sales or B2B sales, preferably within the manufacturing or industrial sector., • Strong understanding of manufacturing processes, products, or industrial equipment., • Excellent verbal and written communication skills, with a focus on active listening and persuasive presentation., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite., • Ability to understand technical product specifications and articulate value propositions to customers. Bonus Qualifications • Familiarity with manufacturing processes or industrial products, • Experience with specific ERP systems (e.g., SAP, Oracle) or complex quoting software, • Ability to interpret basic technical specifications or engineering drawings, • Multilingual proficiency (especially Spanish or relevant regional languages) Job Titles That Should Apply Inside Sales Representative, Sales Development Representative, Business Development Representative, Account Executive (Inside Sales), Remote Sales Representative, Internal Sales Representative, Inside Sales Specialist, Telesales Representative Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description HR Generalist | Holt, MI Salary Range: $53,000 - $80,000 depending on experience Are you a dedicated professional with a passion for supporting employees and building positive workplace culture? The Pivot Group is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in Holt, seeking experienced HR Generalists to strengthen their teams. The Opportunity We collaborate with manufacturing companies in the Holt region seeking HR Generalists. These employers partner with us because they want real insight into candidates—not just resumes. By joining our network, you gain access to roles worth considering. Key Responsibilities • Manage full-cycle recruitment for production, technical, and administrative roles within the manufacturing facility., • Administer employee relations, including grievance resolution, disciplinary actions, and conflict management for a diverse workforce., • Ensure compliance with all federal, state, and local labor laws, company policies, and manufacturing-specific safety regulations., • Coordinate and facilitate essential training programs, focusing on safety, compliance, and technical skill development for plant personnel., • Support performance management processes, including performance reviews, goal setting, and corrective action plans for all employees., • Administer workers' compensation claims, assist with incident investigations, and actively support plant safety initiatives., • Conduct comprehensive onboarding for new hires, emphasizing safety protocols, company policies, and role-specific training. Recommended Qualifications • Minimum 3-5 years of HR Generalist experience, specifically in a manufacturing or industrial environment., • In-depth knowledge of federal and state employment laws, including OSHA regulations., • Proven experience in employee relations, conflict resolution, and grievance handling., • Proficiency with HRIS systems and core HR functions (recruitment, benefits, performance management)., • Ability to effectively communicate and build relationships with a diverse workforce, including hourly employees., • Experience supporting safety initiatives and workers' compensation processes. Bonus Qualifications • Multilingual proficiency (e.g., Spanish) to support a diverse workforce, • Familiarity with Lean manufacturing principles or continuous improvement methodologies, • Experience with HRIS/timekeeping systems common in manufacturing environments (e.g., Kronos, UKG, ADP), • Knowledge of OSHA regulations and safety program administration Job Titles That Should Apply HR Generalist, Human Resources Generalist, HR Specialist, Human Resources Specialist, HR Coordinator, HR Administrator, People Operations Generalist, HR Advisor, HR Business Partner Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

This is a multilingual opportunity.

This is a multilingual opportunity.

This is a multilingual opportunity.

This is a multilingual opportunity.

This is a multilingual opportunity.

We’re seeking experienced Fashion and Beauty experts to contribute by creating and evaluating fashion- and beauty-related prompts and responses. This role is ideal for serious fashion and beauty enthusiasts, content creators, stylists, makeup artists, reviewers, or dedicated hobbyists who actively

This is a multilingual opportunity.

Job Description Production Manager | DeWitt, MI Salary Range: $79,000 - $119,000 depending on experience Are you a dynamic leader with a passion for leading production teams and meeting manufacturing goals? The Pivot Group is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in DeWitt seeking experienced Production Managers to drive results. The Opportunity We are collaborating with manufacturing firms in DeWitt that are seeking skilled Production Managers. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals. Key Responsibilities • Oversee daily production operations to meet output, quality, and cost targets., • Manage, train, and develop production staff, fostering a high-performance culture., • Implement and enforce safety protocols and quality control standards., • Optimize production processes for efficiency, waste reduction, and continuous improvement., • Monitor production schedules and adjust resources to meet deadlines., • Collaborate with supply chain, maintenance, and quality departments to resolve issues., • Manage raw material inventory and finished goods flow to prevent disruptions. Recommended Qualifications • Proven experience in manufacturing production management., • Strong understanding of lean manufacturing principles and continuous improvement methodologies., • Demonstrated leadership and team management skills, with the ability to motivate and develop teams., • Proficiency in production planning, scheduling, and inventory control systems., • Knowledge of quality control systems and relevant safety regulations in a manufacturing environment. Bonus Qualifications • Lean Six Sigma Green Belt or Black Belt certification., • Demonstrated experience with ERP systems like SAP or Oracle for production planning and control., • Familiarity with automation technologies and Industry 4.0 principles., • Project Management Professional (PMP) certification., • Multilingual capabilities relevant to the workforce or international operations. Job Titles That Should Apply Production Manager, Manufacturing Manager, Operations Manager, Plant Manager, Production Supervisor, Manufacturing Supervisor, Factory Manager, Production Lead, Operations Lead, Production Coordinator, Manufacturing Operations Manager, Production Director Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description HR Manager | East Lansing, MI Salary Range: $82,000 - $127,000 depending on experience Are you a detail-oriented professional with a passion for fostering positive workplace environments and driving organizational success? The Pivot Group is dedicated to fostering meaningful relationships and supporting career advancement. We are collaborating with leading companies in East Lansing seeking experienced HR Managers. The Opportunity We are working with companies in East Lansing that are adding HR Managers to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for. Key Responsibilities • Manage full-cycle recruitment for production, technical, and administrative roles, focusing on talent acquisition and retention., • Oversee employee relations, including conflict resolution, disciplinary actions, and grievance procedures in a manufacturing environment., • Develop and implement performance management systems tailored to manufacturing productivity and quality standards., • Ensure strict compliance with all federal, state, and local labor laws, safety regulations (OSHA), and company policies within the plant., • Lead the development and delivery of training programs, focusing on safety, skills enhancement, and operational efficiency for the workforce., • Administer competitive compensation and benefits programs, including shift differentials and incentive plans, for the manufacturing workforce., • Partner with plant leadership to develop and execute HR strategies that support production goals and workforce planning initiatives. Recommended Qualifications • Proven experience as an HR Manager or senior HR generalist in a manufacturing environment., • In-depth knowledge of labor laws, safety regulations (OSHA), and compliance specific to manufacturing operations., • Strong expertise in employee relations, conflict resolution, and grievance management., • Demonstrated success in talent acquisition for skilled trades and production roles., • Ability to develop and implement HR policies, procedures, and training programs aligned with manufacturing goals. Bonus Qualifications • Experience working in a unionized manufacturing environment., • Familiarity with Lean manufacturing principles or Six Sigma methodologies., • Multilingual proficiency, particularly in Spanish., • Demonstrated expertise in manufacturing-specific safety regulations and OSHA compliance. Job Titles That Should Apply HR Manager, Human Resources Manager, Senior HR Manager, HR Business Partner, People Operations Manager, Talent Manager, Employee Relations Manager, Human Capital Manager, Head of People Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description HR Manager | Lansing, MI Salary Range: $81,000 - $126,000 depending on experience Are you a seasoned professional with a passion for fostering positive workplace environments and driving organizational success? The Pivot Group is committed to fostering meaningful relationships and supporting community growth. We are collaborating with leading companies in Lansing seeking HR Managers to lead and enhance their operations. The Opportunity We are working with companies in Lansing that are adding HR Managers to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for. Key Responsibilities • Manages full-cycle recruitment and onboarding for production, technical, and administrative staff., • Oversees employee relations, including conflict resolution, grievance handling, and disciplinary actions., • Develops and implements HR policies and procedures to ensure compliance with labor laws and company standards., • Administers compensation and benefits programs, including hourly wage structures and shift differentials., • Leads talent development initiatives, performance management cycles, and mandatory safety training programs., • Partners with plant leadership to align HR strategies with operational goals and production targets., • Ensures a safe working environment by collaborating on safety initiatives and incident investigations. Recommended Qualifications • Proven HR management experience (5+ years) specifically within a manufacturing environment., • Comprehensive knowledge of federal and state employment laws, including OSHA, FLSA, and FMLA., • Expertise in talent acquisition, employee relations, performance management, and compensation/benefits administration., • Demonstrated ability to develop and implement HR strategies aligned with operational goals., • Strong communication and interpersonal skills, with a track record of effective conflict resolution and fostering a positive work culture. Bonus Qualifications • Experience in a unionized manufacturing environment., • Familiarity with Lean manufacturing or Six Sigma principles., • Multilingual proficiency (e.g., Spanish) to support a diverse workforce., • Demonstrated knowledge of manufacturing-specific safety regulations (e.g., OSHA)., • Previous experience in an operational or production role. Job Titles That Should Apply HR Manager, Human Resources Manager, HR Business Partner, People Operations Manager, Senior HR Manager, HR Director, Human Resources Generalist, Talent Manager, Employee Relations Manager Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description Recruiter | Holt, MI Salary Range: $49,000 - $76,000 depending on experience Are you a forward-thinking professional with a passion for connecting talent with opportunity and building strong teams? The Pivot Group is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Holt seeking skilled Recruiters. The Opportunity We are partnering with organizations in Holt that are seeking Recruiters. These companies are committed to building strong teams and are looking for professionals who can lead initiatives effectively. By connecting with Pivot Group, you position yourself for roles that match your background and aspirations. Key Responsibilities • Source, screen, and recruit candidates for production, skilled trades, and engineering roles within manufacturing., • Partner with manufacturing plant managers and department heads to understand specific hiring needs and technical requirements., • Manage the full recruitment lifecycle from job posting and candidate assessment to offer extension and pre-employment checks., • Develop and execute targeted sourcing strategies to attract qualified talent within the manufacturing industry., • Ensure all recruitment activities comply with labor laws, company policies, and manufacturing safety standards., • Build and maintain robust talent pipelines for critical and hard-to-fill manufacturing positions., • Utilize and maintain the Applicant Tracking System (ATS) to track candidate progress and recruitment metrics. Recommended Qualifications • Minimum of 3-5 years of full-cycle recruiting experience, with a focus on manufacturing roles., • Demonstrated success in sourcing and attracting candidates for technical, skilled trades, and production positions within manufacturing environments., • Strong understanding of manufacturing operations, job functions, and industry-specific skill requirements., • Proficiency with Applicant Tracking Systems (ATS) and various sourcing tools (e.g., LinkedIn Recruiter, industry-specific job boards)., • Excellent communication, interpersonal, and stakeholder management skills to partner effectively with hiring managers and candidates. Bonus Qualifications • Familiarity with manufacturing methodologies (e.g., Lean Six Sigma) or industry-specific safety regulations., • Experience recruiting for specialized skilled trades or engineering roles within industrial settings., • Proficiency with HRIS/ATS platforms commonly used in large manufacturing organizations (e.g., SAP SuccessFactors, Workday)., • Multilingual abilities, particularly Spanish or other languages common in local manufacturing workforces. Job Titles That Should Apply Recruiter, Talent Acquisition Specialist, Talent Acquisition Manager, Sourcing Specialist, HR Recruiter, Recruitment Consultant, Staffing Specialist, Talent Partner Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description Quality Manager | East Lansing, MI Salary Range: $88,000 - $134,000 depending on experience Are you a dynamic leader with a passion for upholding and enhancing production standards? The Pivot Group is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in East Lansing seeking experienced Quality Managers to drive results. The Opportunity We are collaborating with manufacturing firms in East Lansing that are seeking skilled Quality Managers. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals. Key Responsibilities • Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO standards., • Lead and manage all quality control activities, including inspections, testing, and product release processes., • Drive continuous improvement initiatives and problem-solving efforts using tools like Lean and Six Sigma., • Manage the Corrective and Preventative Action (CAPA) process and root cause analysis., • Ensure compliance with industry regulations, customer specifications, and internal quality standards., • Oversee supplier quality management, including audits and performance monitoring., • Lead, mentor, and develop the quality assurance team. Recommended Qualifications • Bachelor's degree in Engineering, Quality Management, or a related technical field., • 5+ years of progressive experience in quality management roles within a manufacturing environment., • Demonstrated expertise in implementing and maintaining Quality Management Systems (e.g., ISO 9001, IATF 16949, AS9100)., • Proficiency in quality tools and methodologies such as SPC, FMEA, Root Cause Analysis, and Lean Six Sigma., • Proven leadership and team management skills, with the ability to drive continuous improvement initiatives. Bonus Qualifications • Lean Six Sigma Master Black Belt certification, • Proficiency in advanced statistical software (e.g., R, Python) for predictive quality analytics, • Experience integrating Quality Management Systems with ERP or MES platforms, • Multilingual proficiency, particularly in a language relevant to global supply chains or customer bases Job Titles That Should Apply Quality Manager, QA Manager, Quality Assurance Manager, Quality Control Manager, Senior Quality Manager, Lead Quality Manager, Head of Quality, Quality Director, QMS Manager, Quality and Compliance Manager Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description General Manager | Holt, MI Salary Range: $133,000 - $184,000 depending on experience Are you a skilled professional with a passion for excelling in general manager? The Pivot Group is dedicated to building meaningful connections in the manufacturing community. We are collaborating with companies in Holt seeking experienced General Managers. The Opportunity We are collaborating with manufacturing firms in Holt that are seeking skilled General Managers. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals. Key Responsibilities • Manage the P&L and financial performance of the manufacturing facility., • Develop and execute strategic plans to achieve operational and business growth objectives., • Oversee all manufacturing operations, ensuring efficiency, quality, and on-time delivery., • Lead, mentor, and develop a high-performing team across all departments., • Drive continuous improvement initiatives in safety, quality, cost, and productivity., • Ensure compliance with all regulatory standards and company policies., • Foster strong customer relationships and ensure high levels of customer satisfaction. Recommended Qualifications • Proven experience in a senior leadership or General Manager role within a manufacturing environment., • Strong financial acumen with demonstrated P&L responsibility, budget management, and cost control expertise., • In-depth knowledge of manufacturing operations, including lean principles, supply chain management, and quality systems., • Demonstrated ability to develop and execute strategic plans, drive operational excellence, and achieve business growth targets., • Exceptional leadership and people management skills, with a track record of building and motivating high-performing teams. Bonus Qualifications • Lean/Six Sigma Black Belt certification, • Experience implementing advanced manufacturing technologies (e.g., Industry 4.0, AI/ML in production), • Multilingual proficiency relevant to global supply chains or diverse workforces, • Master's degree in Business Administration (MBA) with a focus on operations or supply chain management Job Titles That Should Apply General Manager, Managing Director, Operations Director, Executive Director, Business Unit Manager, Regional Manager, Country Manager, Director of Operations, Business Manager, Senior General Manager Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description General Manager | DeWitt, MI Salary Range: $132,000 - $183,000 depending on experience Are you a dedicated professional with a passion for excelling in general manager? The Pivot Group is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in DeWitt, seeking experienced General Managers to strengthen their teams. The Opportunity We are collaborating with manufacturing firms in DeWitt that are seeking skilled General Managers. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals. Key Responsibilities • Oversee all manufacturing operations, ensuring efficient production and delivery targets are met., • Manage the site's profit and loss (P&L), developing and executing strategies to achieve financial objectives., • Lead, mentor, and develop a high-performing team, fostering a culture of accountability and continuous improvement., • Drive operational excellence initiatives to enhance productivity, reduce costs, and optimize resource utilization., • Ensure strict adherence to quality standards, safety regulations, and environmental compliance., • Develop and implement strategic plans aligned with overall company goals and market demands., • Manage key stakeholder relationships, including customers, suppliers, and corporate leadership. Recommended Qualifications • Proven track record of leadership and management in a manufacturing environment., • Extensive experience in manufacturing operations, including production, supply chain, and quality control., • Demonstrated financial acumen with direct P&L responsibility and budget management., • Strong background in operational excellence, continuous improvement (e.g., Lean, Six Sigma), and process optimization., • Ability to develop and execute strategic plans to drive growth and profitability. Bonus Qualifications • Lean Six Sigma Black Belt certification, • Demonstrated experience with Industry 4.0 technologies and advanced automation, • Multilingual proficiency, particularly in relevant global business languages, • PMP (Project Management Professional) certification Job Titles That Should Apply General Manager, Operations Manager, Business Manager, Regional Manager, Managing Director, Director of Operations, Business Unit Manager, Area Manager, Senior General Manager, Branch Manager Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Job Description Customer Service Representative | DeWitt, MI Salary Range: $45,000 - $65,000 depending on experience Are you a dynamic leader with a passion for excelling in customer service representative? The Pivot Group is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in DeWitt seeking experienced Customer Service Representatives to drive results. The Opportunity We are working with companies in DeWitt that are adding Customer Service Representatives to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for. Key Responsibilities • Process customer orders, ensuring accuracy of product specifications, quantities, and delivery schedules., • Address customer inquiries regarding product availability, lead times, order status, and shipping information., • Resolve product-related issues, including defects, discrepancies, and return requests, coordinating with production and quality control teams., • Maintain comprehensive knowledge of manufactured products, production capabilities, and industry standards to effectively assist customers., • Liaise with internal departments such as production, logistics, and sales to ensure timely fulfillment and customer satisfaction., • Document customer interactions, feedback, and resolutions accurately in the CRM system., • Provide basic technical support and guidance on product usage, assembly, or specifications as needed. Recommended Qualifications • Proven experience in customer service, preferably within a manufacturing or industrial setting., • Proficiency with ERP systems (e.g., SAP, Oracle) for order entry, tracking, and inquiry management., • Excellent verbal and written communication skills with the ability to explain technical information clearly., • Strong problem-solving abilities to address product, order, and service-related issues efficiently., • Ability to quickly learn and understand complex product specifications and manufacturing processes. Bonus Qualifications • Experience with ERP systems (e.g., SAP, Oracle) for order processing and inventory management., • Familiarity with manufacturing processes, product lifecycles, or technical specifications., • Understanding of supply chain logistics, shipping, and delivery procedures., • Multilingual proficiency, particularly in Spanish, German, or Mandarin. Job Titles That Should Apply Customer Service Representative, Customer Service Specialist, Customer Support Representative, Customer Support Specialist, Client Services Representative, Customer Care Representative, Contact Center Agent, Help Desk Agent, Support Agent, Customer Experience Representative, Service Desk Agent, Client Support Representative Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This is a multilingual opportunity.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This is a multilingual opportunity.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This is a multilingual opportunity.

This is a multilingual opportunity.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This is a multilingual opportunity.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This is a multilingual opportunity.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si