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At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. _ Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Collaborate with Sales and Operations ecosystem to execute a connected Customer Journey (LBGUPS – Learn, Buy, Get, Use, Pay, Support) Professional Success Competencies: • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact _ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • _, • _

We are currently looking for a Sales Strategy Lead - Multi-Dwelling Units to join our growing team! In this role, you will play a pivotal role in enhancing Brightspeed's MDU business. Your primary objective is to develop and implement a comprehensive sales strategy that drives growth, optimizes performance, and fosters collaboration across teams. As Sales Strategy Lead - Multi-Dwelling Units, your duties and responsibilties will include: Stakeholder Engagement: • Conduct meetings with Regional Sales Managers (RSMs) across South, North, and East regions to identify synergies and differences, • Collaborate with Territory Sales Managers (TSMs) to understand their daily operations and challenges, • Engage with the Community Transformation Team to align on roles and responsibilities Business Analysis: • Assess current MDU business performance, including module breakdown, bulk vs. non-bulk sales, and marketing agreement status, • Analyze key performance indicators (KPIs) such as activation rates, average revenue per user (ARPU), and sales by channel, • Evaluate existing compensation plans and identify areas for improvement Sales Process Optimization: • Review and refine the sales process to enhance efficiency and effectiveness, • Collaborate with vendor teams to ensure adequate sales support, • Strengthen partnerships with TSMs and explore opportunities to increase sales through community engagement Reporting & Performance Measurement: • Evaluate current reporting systems and identify gaps in performance measurement, • Develop strategies to improve accountability and track progress against MDU targets and goals Market & Product Analysis: • Analyze Brightspeed's current footprint and product offerings by state, distinguishing between fiber and non-fiber services, • Identify opportunities for expansion and enhancement of product offerings Cross-Functional Collaboration: • Engage with the Business Development Manager (BDM) team to understand the current sales funnel and handoff processes, • Collaborate with the Engineering/Construction team to streamline processes for new MDU property developments, • Work with the Marketing team to align overall strategy with MDU-specific initiatives, including offers, promotions, and referral programs WHAT IT TAKES TO CATCH OUR EYE: • Bachelor's eDgree in Business, Marketing, Finance, Economics, or a related field, • 7+ years of experience in sales strategy, with at least 3 years in telecommunications, • Proven track record of developing and executing data-driven strategies that drive customer acquisition and revenue growth, • Strong analytical skills with the ability to interpret complex data and translate findings into actionable insights, • Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams, • Experience in managing customer bases with subscription services is highly desirable #LI-SS1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact _ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • _, • _

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. _ MUST LIVE IN NORTH CAROLINA OR SOUTH CAROLINA We are currently looking for a Field Sales Representative - Enterprise to join our growing team! In this role, you will report directly to the Regional Sales Director, Enterprise. As Field Sales Representative - Enterprise, you will attract new clients, win new business from existing accounts, and maximize profitability within sales territory. You will work with prospects through the entire sales cycle including developing new leads, educating prospects, and turning qualified prospects into long-term customers. Come help us build the best and fastest fiber-optic network in America! As Field Sales Representative - Enterprise, your duties will include: • Initiate sales process promoting service, products, equipment, and capabilities for multiple product lines, • Work with customers to identify needs, create solutions, and ensure a smooth sales process, • Provide accurate reporting and feedback contributing to attaining sales goals and plan attainment, • Identify business opportunities to maintain sales goals and provides in-depth knowledge of competitors and suppliers to management, • Maintain customer service relationship with customer throughout the process regarding any questions and assistance needed, • Prepare and present media presentations using PowerPoint to prospective clients, • Develop expertise in building top-producing sales contracts through strategic marketing, tactical sales, and key account management, • Track all sales activity, contacts, and history in CRM system, • Establish and maintain relationships with key decision makers and customers, • Develop new accounts and penetrated accounts where previous Representatives may have been unsuccessful WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree in Sales Management, Marketing, or related field, • 3+ years previous field sales experience, • Will have to be based in one of these states: East (Virginia, North Carolina, South Carolina, Georgia and Tennessee), North (New Jersey, Pennsylvania, Ohio, Indiana, Illinois, Michigan and Wisconsin) and South (Alabama, Mississippi, Louisiana, Arkansas, Missouri, Kansas, Oklahoma and Texas) regions, • Knowledge of sales strategies, processes, and approaches, • Possess energetic, positive, and professional attitude that is conscientious, enthusiastic, and articulate, • Ability to self-motivate and think quick on feet in a fast-paced work environment BONUS POINTS FOR: • Master’s Degree in Sales Management, Marketing, or related field, • 7+ years previous field sales experience #LI-MB1 WHY JOIN US? We aspire to contemporary ways of working. We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect! We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact _ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • _, • _

Are you an experienced Project Manager working in the Commercial Roofing industry? Do you demonstrate full ownership and accountability for your roofing projects? Do you have your RRO or RRC certification in roofing? Do you live in Washington or Oregon? If you answered yes, we want to talk to you! General Summary: The Project Manager II serves as the primary day-to-day manager for contract/project performance on one or more Mantis Innovation projects. Responsible for high quality/high performance project delivery which meets or exceeds the requirements of the contract agreement between Mantis Innovation and the client in a professional, safe, and financially viable manner. Meets all professional and legal requirements for performing the work assigned. The primary duty will surround Project Management, but other duties as assigned may include onsite quality assurance observation, surveys, or other kinds of facility audits. Works with Leadership, Account Executives and/or other Operations staff to ensure Mantis Innovation has a sustained relationship with the client. Achieves complete client satisfaction with our work and fully leverages our relationship to benefit the client and Mantis Innovation. The Project Manager focus is to ensure Mantis Innovation is the client’s consultant-of-choice, we have a thorough understanding of the client’s consulting needs and are seen as their best advocate for accomplishing their goals. \n Project Management RESPONSIBILITIES • Manage multiple roofing projects at various phases and in various locations, from project identification through design, planning, client approval, and financial closeout., • Demonstrate full accountability for “cradle to grave” management of own projects., • Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, environmental consultants, client project management team, client security, and client technology teams., • Creates and executes project and delivery schedules and revisions as appropriate to meet changing needs and requirements., • Identifies the resources needed and assigns individual responsibilities to members of the project team., • Manages day-to-day operational aspects of a project and scope., • As required by projects, visit field sites to conduct field-related inspections/surveys/audits whenever necessary. Client Relationship Project Management RESPONSIBILITIES • Builds relationships with clients, client project management teams, client security, and client technology teams., • Understands what outcomes client is expecting and is the liaison between Mantis Innovation project team and Client team ensuring accurate execution of plan resulting in delivering desired outcomes., • Effectively manages issues and concerns with clients in a professional and productive manner., • Identify upsell opportunities and work with Account Managers and Sales team members to grow clients Project Management Accounting RESPONSIBILITIES • Works with Project Accountant(s) to ensure appropriate revenue recognition, ensures timely and accurate invoicing, accurate cash and revenue forecasting, and assists with receivables for project if needed., • Manages project budget., • Analyzes project profitability, revenue, margins, bill rates and utilization., • Approves expenses and labor specific to assigned projects. Internal Operations/Administration RESPONSIBILITIES • Develops risk management plans, and lead teams through established processes in order to ensure no impacts or incidents occur., • Oversee and prepare accurate project documentation for all phases of project including project set-up form, budgets, schedules, tracking progress, meeting minutes, financial funding requests, and status reports on-time and in accordance with pre-established formats in order to pass all project documentation reviews with client., • Ensures project documents are complete, current, and stored appropriately. QUALIFICATIONS / PREFERRED QAULIFICATIONS • Qualifications:, • Minimum of 3 years of construction project management, • Minimum of 3 years working in the commercial roofing industry, • Strong basis of knowledge in project scope development, budgeting, scheduling, risk management and contract negotiations, • Preferred Qualifications:, • BS or higher degree in architecture, engineering, or construction management, • Project Management certification, • Six Sigma or Lean experience, • Registered Roof Observer (RRO), Registered Roof Consultant (RRC) or ability to obtain an RRO/RRC COMPETENCIES • Commitment to providing value-based client service, • Ability to anticipate client needs and provide best expertise to address needs, • Client focused problem-solving skills, • Flexibility to deal with the unexpected, • Understanding of client problems/context, such as need to improve competitiveness, • Can-do approach - pragmatic but enthusiastic, • Ability to travel as needed – up to 50% WORKING ENVIRONMENT/PHYSICAL ACTIVITIES • Work may be performed with exposure to hot, cold, humid, or windy conditions caused by the weather, • Ability to travel as needed (via vehicle, airplane, etc., • Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and telephone, • Lifting up to 30 pounds., • Working extended hours may be required as needed. \n$80,000 - $90,000 a year\n

To begin the process of requesting Contingent Worker Access, please select "Apply" from this screen.This will direct you to the login area where you can submit your personal information.This information is used to initiate the approval process for system and/or badge access based on your role.Steps

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

To begin the process of requesting Contingent Worker Access, please select "Apply" from this screen.This will direct you to the login area where you can submit your personal information.This information is used to initiate the approval process for system and/or badge access based on your role.Steps

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