We are seeking a friendly, professional, and service-oriented Front Desk Agent / Hotel Assistant to join our team. This role is at the heart of our guest experience, combining traditional front desk duties with broader support across hotel operations. The ideal candidate is adaptable, resourceful, and eager to create memorable stays for every guest. Key Responsibilities: Warmly welcome and check in/check out guests efficiently and accurately. Handle guest inquiries, requests, and complaints promptly and with a focus on guest satisfaction. Provide local knowledge and recommendations to enhance the guest experience. Manage reservations, cancellations, and modifications via phone, email, and online booking systems. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Communicate effectively with guests before, during, and after their stay. Assist with daily reports, billing, and payment processing. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support management with clerical tasks, inventory checks, and other operational duties as needed. Proactively identify opportunities to improve guest satisfaction and operational efficiency. Be a team player, ready to adapt and assist across departments to ensure seamless guest experiences.
Job description: Salary - $50,000 Company Overview: Founded in 1985, client is a family-owned and operated men’s wholesale and retail company specializing in the design, manufacturing, merchandising, and sales of dress and casual men’s clothing under the Inserch and Giorgio Inserti brands. Headquartered in Hackensack, NJ, we serve over 350 stores across the United States and British Virgin Islands, as well as consumers through our online store. Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Arrange travel logistics for staff as needed. Accounting & Finance: • Utilize QuickBooks for accounts receivable, accounts payable, chargebacks, and collections., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Maintain accurate records of financial transactions, including cash, check, credit card, and ACH payments., • Reconcile expense reports and ensure proper documentation. Customer Service: • Direct customer inquiries to appropriate team members., • Provide product and sales information to customers via email., • Sales Support:, • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • Prepare weekly, monthly, and annual reports as needed. Qualifications and Skills: • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Strong organizational skills with the ability to manage multiple priorities and meet deadlines., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Self-motivated, proactive, and able to work independently while knowing when to seek guidance., • Experience working with a sales team is a plus but not required., • Fluency in English, both written and spoken. Work Hours and Environment: Full-time position. Monday – Friday, 9:00 AM to 6:00 PM. In-person role at our Hackensack, NJ office. Benefits: Generous health, vision, and dental plans. Paid vacation and sick leave. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
🌟 We’re Hiring! Front Desk & Billing Coordinator 🌟 Join our neurodiversity-affirming speech therapy practice in Springfield, NJ and help us create a warm, welcoming, and efficient experience for our clients and families. Front Desk & Billing Coordinator – Speechpath & Associates 📍 Springfield, NJ (In-Person, Full-Time) Looking for a role where you can combine warm client carewith hands-on billing expertise? At Speechpath & Associates, a high-tech and forward-thinking speech therapy practice, we’re seeking a Front Desk & Billing Coordinator to be the welcoming face of our clinic and a key player in keeping our billing operations running smoothly. About Us: Speechpath & Associates is a neurodiversity affirming private practice located in Springfield, NJ 07081. Our clinic is well equipped with an innovative sensory gym & sensory room where clinicians prioritize regulation and movement while targeting communication. We offer services ranging from comprehensive speech-language evaluations, in-person or online speech-language therapy, social skills groups, and more. Our mission is to support our clients and their families to optimize growth beyond the clinic setting. Your Role: ✨ Greet and check in clients with professionalism and warmth ✨ Manage scheduling, payments, and client records in our EMR system ✨ Submit insurance claims, process denials, and handle resubmissions/appeals ✨ Support clinicians and ensure families have a seamless, positive experience What We’re Looking For: Experience in medical/therapy office administration strongly preferred Familiarity with insurance billing, claims submission, and denial processing Excellent customer service and communication skills Organized, detail-oriented, and tech-savvy Bilingual English/Spanish strongly preferred Why Join Us? ✅ Competitive pay based on experience ✅ Supportive, innovative, neurodiversity-affirming team culture ✅ Training with advanced EMR & billing systems ✅ Opportunity to gain valuable healthcare office experience and grow into advanced roles within the practice ✅ Make a real difference in clients’ lives 📧 Apply today