Outsourcing jobs in United States - Page 4

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]., • Deliver, pickup, and transport materials within, between, to, and from various departments., • Deliver office supplies and copy paper.Inspect deliveries for suspicious or threatening items., • Pickup outbound boxes and packages from internal customer locations., • Ability to sort items into categories according to established methods., • Prepare items for processing, shipment or transportation., • Enter activity data in logs, maintain records., • Ensure all safety procedures are followed at all times., • Handle work order service requests into applicable format., • Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS]., • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management., • Other duties as assigned by manager.", • Assist in setting up for two weekly on-site events., • Stock pantries with snacks and drinks, • Alerting NY Times Managers on Facility related issues "light bulbs out, visible site issues spills etc. so tickets can be put in to correct., • Stock 3 kitchens, One if which s entirely "Green", • Occasional after hours OT for "after hours" meetings, • Answer shipping questions for NYT employees., • High School diploma or equivalent (GED)., • Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures., • 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.)., • Excellent customer service skills; must possess a "can do" attitude., • Excellent communication skills both verbal and written., • Ability to effectively work individually or in a team environment., • Competency in performing multiple functional tasks., • Attention to detail., • Ability to handle mail or hand cart, • Must be able to lift up to 50 pounds. WATCH Where Service Matters: Job Posted by ApplicantPro

Job DescriptionOffice Services Specialist (On Call) 📍 New York, New York, United States On-site SPS Global is looking for an Office Services Specialist (On Call) that provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. What We're Looking For, • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Competencies:, • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Physical Demands:, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts, • Identify upsell, cross-sell, and expansion opportunities, • Conduct consultative conversations to uncover evolving client needs, • Present additional service solutions that align with client goals, • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools, • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required, • Strong relationship-building and consultative selling skills, • Comfortable managing multiple accounts and ongoing conversations, • Goal-oriented, organized, and detail-focused, • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives, • Benefits including medical, dental, vision, 401k, and paid time off, • Career growth opportunities within a scaling organization, • Ongoing training and leadership support, • Collaborative team culture focused on client success Powered by JazzHR 4DP6N0ANu4

Job Description Job Title: Client Services Supervisor Position Summary The Client Services Supervisor – Print & Mail Services is responsible for overseeing daily print and mailroom operations at Moody's while ensuring service excellence, operational efficiency, and strong client partnership. This role provides hands-on operational leadership, supervises onsite staff, maintains production standards, and serves as the primary escalation point for print and mail-related services. Leadership & Client Partnership • Serve as the primary onsite lead for Print & Mail Services operations., • Act as the main point of contact for Moody's stakeholders regarding services., • Proactively engage clients to ensure a best-in-class customer experience., • Address service escalations and implement corrective action., • Participate in operational meetings and provide updates to leadership. Operational Oversight • Supervise and coordinate daily mailroom and print production activities., • Oversee sorting, organizing, and distribution of incoming mail and packages., • Ensure accurate logging and tracking of courier deliveries and outbound shipments., • Monitor print queue, production timelines, and service level adherence., • Ensure compliance with safety standards including lifting protocols (up to 50 lbs.). Print Production & Quality Control • Review job orders to confirm specifications and production timelines., • Ensure high-quality production of black-and-white and color print jobs., • Oversee finishing services including mounting, trimming, laminating, and binding., • Conduct quality control checks to maintain presentation standards., • Identify process improvement opportunities to enhance efficiency. Equipment Management & Vendor Coordination • Maintain print equipment in optimal working condition., • Perform first-level troubleshooting and coordinate service calls., • Serve as liaison with equipment vendors and service providers., • Minimize downtime through proactive monitoring. Inventory & Administrative Management • Manage paper and supply inventory levels., • Monitor usage trends and forecast supply needs., • Maintain accurate service logs and operational documentation., • Ensure compliance with SPS reporting standards. Financial & Performance Accountability • Support cost control initiatives and operational efficiency targets., • Monitor staffing levels and overtime to align with budget., • Track service metrics and KPIs (volume, turnaround time, quality)., • Contribute to business reviews and performance reporting. Qualifications • High school diploma or equivalent required; Associate's degree preferred., • 2–5 years of experience in print production, mailroom, or workplace services., • Prior supervisory experience preferred., • Proficiency in Microsoft Office Suite., • Strong leadership and client-facing communication skills., • Ability to lift up to 50 lbs. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.