Donor Database Coordinator
15 days ago
Grandville
Job DescriptionAbout Us At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We offer a range of programs — including home-delivered meals, community dining sites, senior pantry shopping, and liquid nutritional supplements — that help seniors live independently, stay connected, and thrive in their own homes. Meals on Wheels delivers more than just food; we deliver kindness, companionship, and hope — ensuring that no senior is hungry or forgotten. Our Core Values: • Treat People Well * Be a Team Player, • Align with our mission and values as an organization., • Provide outstanding customer support to seniors and their families., • Manages and oversees the donor and volunteer databases and donor payment processing systems, • Prepares and manages lists for mailings, email campaigns, fundraising events, etc., • Utilizes donor database to enter donations and appeals, create, modify, and run reports, create donor communication, and document all donor interactions, • Captures data from other payment systems, • Collaborates with Finance Department on reconciliation of donor database with accounting data, • Tracks donor and volunteer data needed for metrics and reporting, • Provides training and resources for Donor Database users, • Coordinates user access for databases, • Assists with fundraising events, • Assists with volunteer and community engagement as needed What’s In It For You • Work-Life Balance: Consistent day shifts, Monday–Friday, • Impact: Make a difference in your community alongside incredible team members, • Competitive Compensation, • Comprehensive Benefits (available after 30 days):, • Health, dental, and vision insurance, • Company match for both HSA and 403(b) dollars (eligible immediately!), • Life insurance, short and long-term disability, • Flexible Spending Account options, • Paid Time Off and paid holidays, • Employee Assistance Program for you and your household members Benefits Overview • 403(b) & 403(b) matching, • Dental insurance, • Health insurance & Health Savings Account, • Vision insurance, • Life insurance, • Flexible Spending Account, • Paid Time Off, • Employee Assistance Program Experience Preferred • Database management: 2 years (Bloomerang and Qgive currently utilized), • Customer Service: 1 year, • MS Office Suite: 1 yearWork Location: In Person We believe that diversity, equity, and inclusion are not only essential values but also powerful drivers of our innovation and success both internally and with our clients. We invite individuals from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, hairstyle, or any other characteristic to apply. Note: Reasonable accommodations can be arranged for individuals with disabilities. Working conditions are subject to modification as necessary.