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Job DescriptionJob SummaryThe Administrative Office Manager oversees and coordinates the administrative functions of Agency services across all departments. This role ensures the smooth operation of the facility, maintains accurate records, and provides essential support to staff and residents. Responsibilities and Duties • Manage and maintain accurate resident records, including personal information, medical history, and financial documentation., • Process and maintain employee records, including timesheets, leave requests, and performance evaluations., • Assisted in developing and implementing policies and procedures to ensure compliance with DDA regulations and standards., • Coordinate and schedule appointments, meetings, and events for staff and residents., • Manage the facility's inventory, including ordering and maintaining supplies, equipment, and medications., • Prepare and submit reports, such as incident reports, progress notes, and financial statements., • Served as a liaison between the group home and external parties, such as healthcare providers, government agencies, and community organizations., • Provide administrative support to the Group Home Manager and other staff members as needed., • Ensure the confidentiality and security of all sensitive information and documents., • Continuously identify and implement process improvements to enhance the efficiency and effectiveness of the group home's operations., • Assist in budget management, including tracking expenses and identifying areas for cost savings., • Participate in quality assurance activities, such as audits and inspections, to ensure that the group home maintains a high level of care and service delivery., • Collaborate with the Group Home Manager to identify staff training needs and coordinate professional development opportunities., • Represent the group home at community events and meetings, advocating for the rights and needs of individuals with developmental disabilities., • A Bachelor's degree in Business Administration, Healthcare Administration, or a related field or equivalent work experience is a crucial requirement for this role. It provides the necessary foundation and knowledge to excel in this position., • A key qualification is a minimum of 3 years of experience in an administrative role, preferably in a healthcare or social services setting. This experience equips the candidate with the necessary practical skills and knowledge, including a strong knowledge of Developmental Disabilities Administration (DDA) regulations, policies, and procedures., • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with database management., • Excellent organizational, time management, and problem-solving skills., • Strong written and verbal communication skills., • Working independently and as part of a team is a critical skill for this role. It demonstrates the candidate's adaptability and flexibility in different work environments. Experience working with individuals with developmental disabilities is a plus., • Valid driver's license and reliable transportation., • Strong leadership and interpersonal skills, with the ability to adapt to changing circumstances and prioritize multiple tasks in a fast-paced environment., • Ability to apply customer service principles in the workplace and exercise sound professional judgment., • Detail-oriented with the ability to work independently with minimal supervision., • Basic knowledge of office equipment, including word processors, typewriters, Dictaphone, fax, and copy machines, and a willingness to attend appropriate classes to enhance understanding., • Excellent organizational, prioritization, and interpersonal communication skills, both oral and written., • Ability to handle multiple tasks and meet critical deadlines and short- and long-term project goals., • Monday to Friday