Director of Engineering
hace 5 días
Cincinnati
Job Description NEW WATERLOO is hiring for a DIRECTOR OF ENGINEERING New Waterloo is an independent hospitality company driven by a diverse team of passionate professionals who bring talent, creativity, and collaboration to build thoughtful, thriving businesses. We’re seeking an opening Director of Engineering to lead the launch and daily operations of a 165-key independent lifestyle hotel in Cincinnati’s Central Business District. A grounded yet quietly extraordinary experience where the city’s past and present meet with grace, Cincinnati's Fidelity Hotel creates an atmosphere that feels both familiar and beautifully renewed. Shaped by heritage, intention, and the subtle elegance of border city culture, an unexpected world is revealed. The property will feature multiple food and beverage outlets and approximately 20,000 square feet of meeting and event space.JOB OVERVIEWThe Director of Engineering is responsible for overseeing all engineering, maintenance, and facilities operations within the hotel. This role ensures that the property is maintained to the highest standards of safety, functionality, and guest satisfaction. The Director of Engineering leads a team of skilled technicians and maintenance staff, managing preventive maintenance programs and ensuring all systems and facilities operate smoothly. What you'll do: • Maintain up-to-date knowledge of all hotel departments, including Engineering, Housekeeping, and Food & Beverage, • Ensure the hotel’s maintenance and upkeep meet New Waterloo standards, • Perform and supervise repairs, maintenance, alterations, and installations in compliance with safety regulations and applicable codes (local, state, federal, and insurance), • Diagnose equipment malfunctions, determine corrective actions, and document repairs following departmental procedures, • Organize, schedule, and track preventive and corrective maintenance using designated preventative maintenance software; maintain logs, checklists, and reports, • Delegate and supervise daily maintenance tasks and special projects to ensure quality work with minimal supervision or rework, • Operate tools and equipment safely, • Monitor inventory levels and order supplies within the permitted budget, • Identify and resolve mechanical, electrical, plumbing, HVAC, and appliance issues; ensure timely repair and resolution, • Oversee maintenance of all structural fixtures and mechanical systems, both interior and exterior, • Participate in recruitment, training, and performance evaluations for engineering staff, • Train the engineering team and other associates on hotel systems, equipment, safety protocols, and emergency procedures, • Serve as a technical liaison to other departments; ensure timely communication and follow-up on service requests, • Respond to emergencies in an engineering capacity to protect guests, associates, and property; understand life safety systems, fire protection, emergency power, and sprinkler systems, • Maintain accurate utility readings and assist in analyzing energy use and conservation efforts, • Assist with the preparation and management of engineering budgets, expense tracking, and capital projects, • Ensure guest complaints are resolved promptly and courteously, • Conduct weekly property inspections (minimum five guest rooms, public, and back-of-house areas) with the General Manager and address deficiencies promptly, • Maintain positive public relations with guests and associates at all times, • You have 5+ years of related experience in an engineering operational hospitality role., • You have a track record of creating profitable, operational, and innovative Engineering solutions., • You have experience leading multiple projects from ideation through execution., • You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • You can write routine reports and correspondence., • You can speak effectively after guests and groups of co-workers., • You are detail-oriented and take ownership of work., • You use time wisely and are an expert in prioritizing., • You have a strong work ethic and can work both autonomously and with a team., • Up to 3 weeks paid time off annually, • 50% off discount at most New Waterloo restaurants, • Health, vision, and dental benefits, • 401K matching, • Paid holidays, • Volunteer pay, • Tuition reimbursement, • Referral bonuses New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.