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Job Description FLSA: Non-Exempt (hourly) REPORTS TO: Adoption Supervisor REVISED: 07/24/2025 SUPERVISES: None REVIEWED: 04/26/2025 Position Summary: Assists in finding quality, caring homes for adoption animals based upon information obtained through discussion and support of potential adopters. Focuses on creating an outstanding guest experience for all patrons through compassionate, professional, and personalized service. This position may require rotation between the main campus, offsite events, and other offsite adoption centers that exist. Essential Duties and Responsibilities: ● Assists in the day-to-day operation of the Adoption Department, composing correspondence, inputting animal data, and performing clerical duties as assigned. ● Maintains adoption areas in a clean, neat, and orderly fashion at all times to create a positive guest experience. ● Meets and greets patrons in a friendly, courteous, and professional manner; ensures an outstanding service experience at every touchpoint. ● Directs and accompanies adopters to all areas, providing knowledgeable and compassionate guidance throughout the adoption process. ● Works closely with adopters to match the appropriate animal to the adopters’ needs, educating them on general proper care of the species. ● Processes adoptions in the Chameleon system, ensuring accuracy and excellent service. ● Clearly explains animal return and refund policies, medical history, and future care needs. ● Maintains adoption records and paperwork in a neat and orderly fashion to support a seamless patron experience. ● Collects adoption fees, issues receipts, and maintains accurate sales transaction records. ● Educates adopters on medical treatments provided (e.g., vaccines, deworming, spay/neuter surgery) and advises on future veterinary needs. ● Enforces organization and local government policies regarding microchipping, vaccinations, and spay/neuter laws in a supportive and educational manner. ● Ensures that all necessary forms, brochures, rabies tags, and information packets are readily available for patrons. ● Coordinates and participates in the transport of animals when needed, maintaining a focus on animal welfare and guest service. ● Maintains a professional appearance at all times and follows the official uniform policy, including appropriate use of treat pouch/fanny pack. ● Assists with the care of shelter animals as needed, including feeding, cleaning, monitoring, handling, playgroups, and enrichment activities. ● Sets a positive tone that welcomes and engages volunteers; provides ongoing support so they may serve as valued, integrated members of the Adoption Team. ● Assists in the informal training, mentoring, and onboarding of new Adoption Team members to ensure consistency and quality in guest service and department procedures. ● Contributes to the efficiency and effectiveness of the organization's service to patrons by offering suggestions and participating actively in teamwork. ● Provides responsive, meaningful, and compassionate service to all patrons, emphasizing empathy, respect, and service excellence. ● Other duties as assigned. Education and Experience Requirements: ● Equivalent to a High School diploma. ● One (1) year of demonstrated guest service experience. ● Equivalent combination of formal education and appropriate related experience may be considered. License & Certification Requirements: Some positions may require the incumbent to be at least 21 years of age, and possess and maintain a valid Class C Nevada Driver License. For these positions, incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior. Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation. Required Knowledge and Skills: Knowledge of: ● Principles and practices of guest service and customer experience excellence. ● Basic interviewing techniques. ● Standard office administrative practices and procedures, including record-keeping systems and computer operation. ● Basic animal health, nutrition, and humane care practices. ● Basic knowledge of animal breeds and characteristics. ● Techniques for dealing effectively with co-workers and the public, including during challenging interactions. ● Correct business English, including spelling, grammar, and punctuation Skill in: ● Creating positive, empathetic experiences for a diverse range of patrons. ● Gathering and compiling information; preparing accurate reports and summaries. ● Dealing tactfully and effectively with staff, volunteers, and the public. ● Using business software and associated computer hardware efficiently. ● Communicating clearly and compassionately in both oral and written forms. ● Working independently within standard work situations. ● Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. ● Preparing clear and concise reports, correspondence, and instructions. ● Training and mentoring new team members informally to ensure service quality. ● Communicating and interacting with individuals from various socio-economic, ethnic, and cultural backgrounds, especially where relations may be strained. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All Team Members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 07/24/2025 REPORTS TO: Pet Support Services Supervisor REVIEWED: 03/29/2025 SUPERVISES: None Position Summary: Responsible for community relations and animal related social services, communicating through the use of phone, email, and text messaging. These communications involve but are not limited to scheduling appointments, instructing finders of found animals, assisting owners who have lost their pet, answering general questions, providing counseling for pet owners, making referrals to programs, providing educational material, and maintaining detailed records of all interactions. Essential Duties and Responsibilities: * Represent The Animal Foundation in a professional, polite, and enthusiastic manner. * Communicate in a professional, respectful manner verbally, as well as in writing through emails, text messages, memos, and other documents to support the operations of the department. * Provide information, assistance, and direction in a respectful, kind, helpful manner to internal and external customers/staff as required. * Answer incoming phone calls. * Return any voicemail messages, emails, or text messages throughout the work day and make follow-up calls, prior to leaving at the end of the day. * Answer customers’ questions and provide accurate information about The Animal Foundation’s policies and procedures, while attempting to meet the specific needs of each guest. * Have conversations with pet owners regarding options for rehoming or surrendering their animals, which can be very emotional, and must be handled with understanding and empathy. * Provide counseling, information and resources to pet owners in an effort to help them keep their pet in their home (including the KEPPT program “Keeping Every Person & Pet Together). * Assist pet owners with requests for supplies such as food, litter, veterinary services, pet deposits etc. to prevent owner surrenders. * Provide recommendations and referrals to both internal and external programs or organizations in an effort to assist pet owners. * Advise the public on how to report a lost or found animal, and give direction as to next steps needed to help reunite animals and owners. * Enter and maintain detailed records of all interactions (phone, email, text) into Chameleon software (and other software as required). * Accurately enter and/or confirm personal information and animal information for all interactions/contacts into Acuity and Chameleon. * Review and make contact with pet owners who submit requests online for an owner surrender appointment. * Accurately schedule appointments for owner surrender appointments and found animal drop-offs by phone, email, or text using Acuity. * Wear company uniform shirts and otherwise dress appropriately and professionally to project a positive image to the public, following the current TAF Uniform Policy each day. * Contribute to the efficiency and effectiveness of the organization’s service to its customers by offering suggestions and participating as an active member of a work team. * Other duties as assigned Education and Experience Requirements: * Equivalent to a High School diploma. * One (1) year of customer service experience. * One (1) year of clerical or administrative experience. License & Certification Requirements: None Required Knowledge and Skills: Knowledge of: * Principles and practices of customer service. * Basic practices of reviewing person and animal documents for completeness and accuracy. * Standard office practices and procedures, including filing and the operation of standard office equipment. * Record keeping principles and practices; basic computer applications related to the work. * Techniques for dealing effectively and professionally with co-workers and the public, in person, over email, text, and over the telephone. * MS Word, MS Excel, Google Chrome, Chameleon, Google Apps, scheduling software, and other basic computer related skills. * Correct business English, including spelling, grammar and punctuation. * This position may require proficiency in speaking Spanish, as well as English. Proficiency in Spanish is preferred. Skill in: * Customer service and telephone etiquette in a high volume setting. * Working well under pressure in a very fast paced, stressful environment, while maintaining a calm, helpful, professional manner. * Projecting a positive, upbeat and personable demeanor. * Attention to detail and multitasking. * Gathering and compiling information; preparing accurate reports and summaries. * Dealing tactfully and effectively with staff, volunteers and the general public. * Understanding and following oral and written directions. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working without close supervision in standard work situations. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Communicating, relating and interacting with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All team members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 07/22/2025 REPORTS TO: Veterinary Services Supervisor REVIEWED: 01/06/2024 SUPERVISES: None Position Summary: Responsible for performance of all functions of a licensed veterinary technician (LVT) according to State of Nevada veterinary law. Provides compassionate and humane medical care to the animals in our care in accordance with protocols created by veterinarians at The Animal Foundation. Essential Duties and Responsibilities: * Assists the surgeon(s) with preoperative examinations. * Conducts and monitors the flow of surgery and makes sure that employees and students are performing anesthetic monitoring, surgical prepping and recovering correctly. Assists in coordination of work assignments and daily flow of work within the shelter clinic or the Low Cost Spay and Neuter Clinic (LCSNC) to maximize efficiency when required. * Administers any controlled drugs/substances to animals daily in accordance with the Nevada State Board of Veterinary Medical Examiners and the drug protocols of the Animal Foundation and all under supervision of a veterinarian. * Records all and reconciles any controlled drugs/substances daily in accordance with the Nevada State Board of Veterinary Medical Examiners and the drug protocols of the Animal Foundation and all under supervision of a veterinarian. * Induction, monitoring and maintaining stability of all patients undergoing anesthesia/surgery and under direction of a veterinarian. * Assists a veterinarian with any emergencies that may arise during surgery and/or when an animal is being housed at the Animal Foundation. * Assists with surgical duties in a high volume, fast paced environment pursuant to Nevada State law, and under the supervision of a veterinarian. * Preps animals for surgical procedures. Includes shaving hair from surgical sites, use of proper surgical scrub techniques and all in conjunction with monitoring animals while under anesthesia, etc. * Monitors anesthesia while animals are having surgery/in surgery suite. Includes assisting surgeons with supply needs and opening surgical packs using aseptic technique, etc. * Performs surgical recovery. Includes bringing animals body temperatures back to a proper temperature, cleans incision sites, places any needed e-collars, nail trims, etc. * This may also include assistance in LCSNC that is open 3 days a week. * Required to intubate animals during surgical prepping and/or during emergency procedures. * Required to microchip animals after proper training. * Required to give rabies vaccines after proper training and under the supervision of a veterinarian. * Provides routine medical testing and preventative care to animals as directed. This includes use of blood machine equipment and collection of samples, urinalysis sticks, microscopic work, infectious disease testing, other. * Administers and/or assists with administering prescribed medication(s) to animals in accordance with the Nevada State Board of Veterinary Medical Examiners and Animal Foundation protocols. * Sedating animals and recording drugs used for euthanasia, surgery and/or for examinations. * May be required to euthanize an animal under supervision of a veterinarian. * Performs health screening exams for shelter animals that are eligible to go up for adoptions and addresses any medical alert cards that are located in the shelter. This includes opening Vet Checks in the Chameleon software program when an animal needs to be seen by a veterinarian. * Completes physical exams, fills medications and completes vaccine administration with foster animals during scheduled appointments. * Completes physical exams, fills medications and completes vaccine administration with paw partner animals during scheduled appointments for transfer to other facilities. * Applies bandages, completes wound cleanings/care, ear flushes and other needed treatments as needed and requested under the supervision of a veterinarian. * Completes medicated baths and/or grooming animals when needed. * Assists veterinarians and/or other staff members by providing safe and adequate restraint with animals during physical exams and medical procedures. * Ensures that all animals being housed in the bungalows appear healthy and addresses any medical alert cards. If a medical concern arises, the LVT can inform the shelter veterinarian on duty and will assist with any needed further exams/treatments/medication. * Assists in the Animal Foundation’s Low Cost Vaccine Clinic by administering vaccines, microchips and dewormer to publicly owned animals. * Administers follow up vaccines/deworming on shelter animals that have been housed at the facility for two weeks or longer. * Completes already altered animal treatments to assist with immediate adoption go homes. * Rabies vaccine administration, implantation of microchips and any needed cat testing. * Enters the entirety and accurate medical information for all exams/treatments completed into the Chameleon software program for updated animal medical histories. * Washes and dries surgical laundry, wraps surgical packs and autoclaves these packs for surgical sterility throughout the day. * Ensures that all supplies are available and in adequate supply in all designated areas. This includes informing manager/supervisors of supplies needed. * Receives supplies/inventory and distributes them to their designated areas. This includes organizing all inventory and informing manager/supervisors of any expired items. * Feeds and waters animals as directed, and supplies basic maintenance and animal husbandry for any animals housed in the medical clinic department. * Helps prevent spread of disease by using proper cleaning protocols daily and/or up to several times throughout the day. * Washes and dries kennel and surgical recovery laundry. * Performs routine maintenance on medical equipment as needed. * Provides information and assistance to internal and external customers as required. * Completes surgical discharges of patients to their owners by providing detailed post-operative care instructions. This includes going over any waivers and/or medical history provided, microchip information, medications prescribed for patients, etc. * Outcomes any animal that has left the clinic department into the Chameleon program. * Sends appropriate emails to internal departments regarding discrepancies, concerns, questions, follow-ups, etc. * Answers the clinic phone and/or checks voicemail messages throughout the day and makes follow-up calls when required. * May be required to train new hires or volunteers. * Wears company uniform and otherwise dresses appropriately and professionally to project a positive image to the public. * Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. * Other duties as assigned. Education and Experience Requirements: * Equivalent to a degree as a veterinary technician from a college accredited by the American Veterinary Medical Association or the appropriate agency in the state where the college is located. * One (1) year of experience in a veterinary clinic, hospital or animal shelter. License & Certification Requirements: * Valid Nevada Veterinary Technician (VT) license. * At the sole discretion of the The Animal Foundation, a valid Nevada Veterinary Technician in Training (VTIT) license may substitute for a VT license for a reasonable period of time. * At its sole discretion, the Animal Foundation may defer license and certification requirements pending the employee’s completion of training and testing. * May be required to obtain euthanasia technician credentials from the Nevada State Board of Veterinary Medical Examiners, and the Nevada State Board of Pharmacy within one year of request at employer expense; with continued employment contingent upon having such credentials. Required Knowledge and Skills: Knowledge of: * Principles and practices of veterinary clinical care and associated sanitary practices. * Preventive, diagnostic and therapeutic veterinary treatment of domestic animals. * Animal breeds and characteristics. * Animal health, nutrition, and humane care. * Standard clinic practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. * Techniques for dealing effectively with co-workers and the public, in person and over the telephone. * Correct business English, including spelling, grammar and punctuation. Skill in: * Performing veterinary clinical procedures. * Working with animals and demonstrating concern for their welfare. * Working with youth, schools, business, and community groups. * Dealing tactfully and effectively with staff, volunteers and the general public. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the immediate supervisor. * Treating people and animals with respect. * Fostering public relations beneficial to the shelter and its programs. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise reports, correspondence, instructions and other written materials. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 7/21/2025 REPORTS TO: Behavior Manager REVIEWED: 07/21/2025 SUPERVISES: None Position Summary: This position oversees the assessment and pathway planning of all animals admitted to The Animal Foundation care to prioritize humane, safe, and responsible placement options such as adoption, transfer, or euthanasia. Determines and performs appropriate evaluation needs based on the animal’s temperament, history, and condition. Facilitates supportive care planning for animals while in shelter care to address welfare concerns such as fear, stress, and aggression. Determines enrichment and pathway plans to support The Animal Foundation’s mission to save the lives of all healthy and treatable animals in the Las Vegas valley. Essential Duties and Responsibilities: * Assists to create, enhance and maintain a culture of health and overall wellness for the animals in our care. * Performs behavioral assessments to determine appropriate placement pathways for animals, including adoption, transfer, and euthanasia. * Assists to achieve and maintain a high volume of animal participation in enrichment activities. * Assists to maintain and improve enrichment programs with innovative ideas and plans. * Assists other departments with basic animal handling and/or handling animals who are showing signs of stress in the shelter environment. * Continually reviews animal population and individual animal needs to prioritize legal hold requirements and ensure animals are moved through the shelter system accurately and swiftly. * Provides information and assistance to internal and external guests as required. * Contributes to the efficiency and effectiveness of the unit's service to its guests by offering suggestions and directing or participating as an active member of a work team. * Observes animals in a timely manner, to support processing through holding periods that will benefit both their physical and mental health. * Records and maintains detailed information for animals in the Chameleon database. * Provides documentation to local animal control partners for assistance in neglect, cruelty, and dangerous animal investigations. * Contributes to the efficiency and effectiveness of the organization’s service to its guests by offering suggestions and participating as an active member of a work team. * Provides responsive, meaningful and compassionate service to all guests * Other duties as assigned. Education and Experience: * High school equivalent * Two (2) years of full-time equivalent animal enrichment experience * Equivalent combination of education, training, and experience that provides the necessary knowledge, skills and abilities * License & Certification Requirements: * Nevada Driver License * CPDT-KA certification preferred Required Knowledge and Skills: Knowledge of: * General knowledge of companion animal welfare, behavior, breeds and species. * Humane euthanasia and its principles and practices. * Principles and practices of guest service. * Standard office administrative practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. * Animal breeds and characteristics. * Effective Soft skills or Interpersonal skills for dealing with team members, volunteers and the public, in person and over the telephone. * Correct business English, including spelling, grammar and punctuation. Skill in: * Handling fractious and fearful animals safely and humanely. * Performing temperament based assessments of animals. * Gathering and compiling information; preparing accurate reports and summaries. * Dealing tactfully and effectively with team members, volunteers and guests. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working without close supervision in standard work situations. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise correspondence, instructions and other written materials. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All team members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 10/01/2025 REPORTS TO: Veterinary Services Supervisor REVIEWED: 10/01/2025 SUPERVISES: None Position Summary: Responsible for delivering compassionate and humane nursing services to animals under the care of The Animal Foundation, including those served through the Low-Cost Vet Clinic. Duties are carried out in accordance with protocols established by the Chief Veterinary Officer, Director of Veterinary Services, and staff veterinarians at The Animal Foundation. Essential Duties and Responsibilities: * Assist with surgical procedures in a high-volume, fast-paced environment in accordance with the Nevada Administrative Code, under the immediate supervision of a licensed veterinary technician and veterinarian. * Restrain animals for preoperative examinations and treatments. * Prepare animals for surgical procedures by shaving hair from surgical sites and performing proper surgical scrub techniques, while also monitoring animals under anesthesia. Demonstrate ability to consistently prepare a minimum of 40 animals per day. * Monitor anesthesia in animals undergoing surgery, and assist surgeons by preparing and providing the necessary supplies, including opening surgical packs using aseptic technique. * Perform surgical recovery, including restoring animals’ body temperature, cleaning incision sites, applying e-collars as needed, performing nail trims and ear cleanings, and other post-operative care tasks. * Review surgical discharge instructions with owners/adopters/fosters and address questions as they arise. * Launder surgical linens, prepare and wrap surgical packs, and sterilize them using an autoclave to ensure proper surgical sterility. * Assist veterinarians and licensed veterinary technicians in a high-volume, fast-paced vaccine clinic serving the general public. * Restrain animals for examinations, vaccinations, and treatments. * Obtain vital signs using a stethoscope and thermometer. * Provide patrons with guidance on appropriate vaccinations based on their pet’s age and vaccination history. * Assist veterinarians and licensed veterinary technicians by providing safe and effective animal restraint during physical examinations and medical procedures. * Perform health screening exams and obtain vital signs for shelter animals in foster care, implementing therapies and treatments as outlined in veterinarian-approved standard operating procedures (SOPs), prior to direct consultation with a veterinarian when appropriate. * Monitor animals for signs of illness, injury, or behavioral changes. Notify a veterinarian of potential medical concerns by entering a Medical Alert in the Chameleon software system. Notify the behavior department of potential behavioral concerns by entering a Behavior Alert in the Chameleon software system. * Administer vaccinations and dewormer to animals identified on internal reports, including those not vaccinated/dewormed at intake or due for booster vaccines. Ensure safety during handling by using appropriate equipment, such as a syringe pole or muzzle, for animals that pose a safety risk. * Prepare and administer prescribed medication(s) to animals in accordance with the Nevada Administrative Code. * Prepare and administer medical treatments at the direction of a veterinarian, including subcutaneous fluid administration, nebulization, and other supportive therapies. * Collect and prepare laboratory specimens for analysis, and operate diagnostic equipment such as CBC analyzers, chemistry analyzers, SNAP analyzers, urine analyzers, microscopes, and a radiographic machine. * Restrain and position animals for diagnostic imaging procedures, such as radiographs and ultrasounds, utilizing proper positioning devices to ensure safety and image quality. * Perform routine maintenance on medical equipment as needed. * Maintain accurate medical records by entering comprehensive exam and treatment information into the Chameleon software system. * Process animal impounds and outcomes in the Chameleon software system as needed. * Provide basic animal husbandry, including offering appropriate food and water, cleaning kennels, and performing additional tasks as directed. * Perform medicated baths and grooming for animals as needed. * Support humane euthanasia procedures when necessary, which may include working an entire shift dedicated to these duties. Provide emotional support, ensure proper animal handling, and uphold compassionate care standards throughout the process. * Ensure all designated areas are stocked daily with adequate supplies, promptly informing supervisors or managers of any shortages or expired items. * Receive delivered supplies and inventory and distribute them to their designated locations. * Maintain daily cleanliness of workspaces by removing organic debris, disinfecting surfaces and supplies, and organizing materials. * Prevent the spread of disease by following organizational protocols and using appropriate personal protective equipment (PPE). * Respond promptly to organizational emails, chats, and other communications to ensure efficient workflow. Communicate professionally with other departments to address discrepancies, concerns, and questions effectively. * Participate in the onboarding and training of new team members and volunteers, provide feedback to management on the training process, and support current team members by answering questions related to procedures and processes. * Ensure all daily duties are completed and dismiss team members when management is unavailable. * Contribute to the efficiency and effectiveness of the veterinary services department by actively participating in team efforts and contributing ideas for improved service delivery. * Communicate in a professional and courteous manner, providing accurate information and assistance to team members and the general public. * Wear organizational-issued attire and maintain a professional appearance at all times. * Other duties as assigned. Education and Experience Requirements: * Equivalent to a High School diploma. * Graduation from a veterinary assistant training program is preferred. A minimum of 1 year of professional on-the-job veterinary assistant training and/or professional animal handling experience may be accepted in lieu of formal education. * At least 2 years of employment at The Animal Foundation as a veterinary assistant is preferred. License & Certification Requirements: * None. Required Knowledge and Skills: Knowledge of: * Principles and practices of veterinary clinical care and associated sanitary practices. * Animal breeds and characteristics. * Animal health, nutrition, and humane care. * Standard clinic practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. * Techniques for dealing effectively with co-workers and the public, in person and over the telephone. * Correct business English, including spelling, grammar and punctuation. Skill in: * Performing veterinary clinical procedures. * Working with animals and demonstrating concern for their welfare. * Dealing tactfully and effectively with staff, volunteers and the general public. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the proper department. * Treating people and animals with respect. * Fostering public relations beneficial to the shelter and its programs. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise reports, correspondence, instructions and other written materials. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (Hourly) REVISED: 07/23/2025 REPORTS TO: Veterinary Services Manager REVIEWED: 06/01/2022 SUPERVISES: Licensed Veterinary Technicians Position Summary: Supervises, mentors, trains, and evaluates assigned staff. Assigns duties and assures the effectiveness of department functions; performs duties of a licensed veterinary technician as required; provides service and guidance as needed to resolve internal (interdepartmental) and external customer concerns; collaborates with fellow Veterinary Services Supervisors and supervisors from other departments to improve care and services provided. Essential Duties and Responsibilities: * Mentors and trains assigned staff to a level of competency or better, through initial and ongoing documented training plans, ensuring that all safety regulations, company policies, and procedures, ASV Guidelines, state laws, and regulations are followed. * Supervises and directs Veterinary Services staff throughout the day, and monitors the daily flow of Surgery. Ensures staff are following policies and procedures at all times. May be needed with Supervision of Shelter Medicine or the Public Clinic. * Assists with scheduling and coordinating the work of veterinary nursing and receptionist staff, volunteers, and students, including coverage for absences and vacancies, posting staff schedules by the 15th of each month for the following month. * Provides conflict resolution and mediates personnel problems, reporting results and issues to the Veterinary Services Manager. * Assists with reviewing staff performance, including monthly one-on-one meetings and annual performance reviews with assigned staff. * Assists with the screening and hiring of new and replacement staff, reviewing ADP weekly, and ensuring applicant feedback is current and interviews of applicants are completed in a timely manner. * Administers discipline in a timely manner, with proper documentation, and/or assists the Veterinary Services Manager with administering discipline as directed. * Ensures departmental protocols and policies are written and/or updated as SOPs, according to TAF SOP Guidelines, and in a timely manner. * Maintains a professional appearance at all times, following TAF’s current uniform policy. * Spot checks all work areas continuously to ensure cleanliness and neatness, and to prevent the spread of infectious diseases. * Assists staff in daily cleaning of the clinic area and ensures the areas are maintained in good repair; submits maintenance requests for repairs needed. * Assists Veterinary Services Manager with ensuring that the daily, weekly and end of month inventory of medical and operational supplies and equipment meets staff needs, is complete and correct, and items are ordered, stocked, and available for use; including maintaining documentation of the location of inventory by room and fixture. * Ensures initial medical assessment is conducted by the Veterinary Services team for all animals admitted throughout the day, with complete and accurate Chameleon entries. Works with the Admissions team in the Intake Medicine Exam Room to ensure a smooth pathway from “minute one” for animals admitted. * Works with Veterinary Services Manager to ensure necessary medical equipment is available, in good repair, and receives the required regular maintenance. * Provides information and assistance to internal and external guests as required, in a helpful, professional, and courteous manner. * Provides guidance as needed to resolve customer concerns, mentoring all employees in community outreach and responsiveness to community needs. * Develops and implements strategies to provide enhanced veterinary medical resources for pet owners in the community through TAF’s public Community Clinic, working cohesively with TAF’s outreach programs. * Works to ensure progress is made toward meeting community needs by continually improving programs and services, and mentoring team members to do so as well. * Ensures all departmental paperwork, such as controlled substance logs, surgery monitoring forms, consent forms, and other medical records paperwork is complete, accurate, and filed as required by the Nevada State Veterinary Board. * Responsible for the performance of all functions and essential duties of a veterinary technician according to State of Nevada veterinary law and provide compassionate and humane veterinary nursing care to the animals in our care in accordance with protocols created by veterinarians at The Animal Foundation. * Monitors the flow of surgery and ensures that all team members, students, and volunteers are performing anesthetic monitoring, surgical prepping, and recovery correctly. Ensures surgeries are prioritized appropriately by age and risk factors, and decreases the length of stay. * Prepares animals for surgical procedures, monitoring anesthesia, and performing recovery, pursuant to Nevada State law, and under the supervision of the veterinarian present. * Assesses personnel available and workload based on animals’ needs, and coordinates work assignments and the daily flow of work within Veterinary Services to maximize efficiency. * Administers prescribed medication to all animals in accordance with the laws and regulations of the State of Nevada, the regulatory oversight of the Nevada State Board of Veterinary Medical Examiners, and the protocols of The Animal Foundation. * Provides routine medical testing and preventative care to animals as prescribed, including vaccines and other preventative medications. * Performs health screening exams for shelter animals prior to adoption and physical exams for foster animals. * Releases patients to their owners and provides detailed post-operative care and release instructions as needed. * Participates actively in leadership development and seeks self-improvement as a member of the Veterinary Services leadership team. * Contributes to the efficiency and effectiveness of the organization’s service to its guests by offering suggestions and participating as an active member of a work team. * Provides responsive, meaningful, and compassionate service to all guests * Other duties as assigned Education and Experience Requirements: * Veterinary technician degree from a college accredited by the American Veterinary Medical Association or the appropriate agency in the state where the college is located, or equivalent. License & Certification Requirements: * Licensed Veterinary Technician (LVT) by the Nevada State Board of Veterinary Medical Examiners; with continued employment contingent upon maintenance of such credentials. Required Knowledge and Skills: Knowledge of: * Principles and practices of supervision and management of staff. * Principles and practices of veterinary nursing care and associated sanitary practices. * Animal breeds and characteristics. * Principles and practices of customer service. * Animal health, nutrition, and humane care. * Standard clinic practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software. * Techniques for dealing effectively with co-workers and the public, in-person and over the telephone. * Correct business English, including spelling, grammar, and punctuation. Skill in: * Performing veterinary technician procedures. * Working with animals and demonstrating concern for their welfare. * Communicating respectfully, professionally, and effectively with staff, volunteers, and the general public. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the immediate supervisor. * Treating people and animals with compassion and respect. * Fostering public relations beneficial to the shelter and its programs. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise reports, correspondence, instructions and other written materials. * Communicating, relating, and interacting with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Work is subject to performance under a flexible schedule according to TAF Veterinary Services needs and mentoring needs of Veterinary Assistants. Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, and 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Exempt (Salary) REVISED: 07/23/2025 REPORTS TO: Chief Veterinarian REVIEWED: 04/05/2022 SUPERVISES: Veterinary Services Supervisors and Team Members Position Summary: Responsible for planning, organizing, and managing The Animal Foundation’s Veterinary Services Department under the direction of the Chief Operating Officer. Oversees department team members, assigns duties and assures the effectiveness of department functions. Provides service and guidance as needed to resolve guest concerns. Essential Duties and Responsibilities: * Directly and indirectly supervises all licensed veterinary technicians, veterinary assistants, as well as department students, and volunteers. * Participates in the hiring and training of team members and regularly reviews and evaluates job performance. * Responsible for ensuring that proper policies and procedures are followed * Addresses team member concerns and complaints. * Delegates responsibilities within Veterinary Services for the purpose of increasing the overall efficiency of the department, and structures the activities of the team according to their abilities and/or licensing to maximize their utility and effectiveness. * Writes, reviews, and maintains standard operating procedures, protocols, and instructions applicable to The Animal Foundation Veterinary Services department. * Evaluates all new and ongoing projects regularly to determine and implement needed changes. * Regularly reviews policy and procedures manuals and standard operating procedures to assure compliance with local, state, and federal guidelines as well as the Organization’s mission. * Oversees and assists with the creation and posting of work schedules for Veterinary Services department team members * Oversees the maintenance of inventory for all items in the clinic, and monitors the supplies that are ordered. * Performs ongoing cost analysis to determine the lowest prices for supplies and adjusts ordering habits accordingly. * Monitors the use of supplies and routinely identifies and eliminates sources of waste. * Works with Leadership to prepare the yearly medical budget for the medical clinic and monitors the departmental budget on a monthly basis. * Manages disciplinary problems with the Veterinary Services team as needed, and reports these problems to the Chief Operating Officer in a timely and organized fashion. * Cooperates with the Chief Operating Officer to create and implement new and improved training strategies to continuously raise the level of overall competency of all Veterinary Services team members. * Participates in the delivery of training of team members to ensure that all safety regulations, The Animal Foundation policies, state and local policies, procedures, and regulations are followed. * Oversees the work performance of Veterinary Services team members, including but not limited to the creation and utilization of systems to be sure all Veterinary Services reports are running correctly and are being interpreted and used properly by team members. * Regularly audits the quality of physical exams and data entry performed by the Veterinary Services team for all animals in the shelter. * Ensures that all treatments (including booster vaccines) are done correctly and on time. * Ensures that assigned team members are following appropriate disease transmission prevention techniques such as wearing gloves and observing appropriate disinfection protocols in between the handling of each patient. * Enforces the written protocols for maintaining and ensuring appropriate disinfection techniques within Veterinary Services. * Ensures that humane care and proper attention is provided to all animals that are treated or housed in Veterinary Services or examined by Veterinary Services team members. * Assists in ensuring that complaints by guests of any nature are handled by the proper chain of command until a resolution is reached. * Dresses appropriately and professionally to project a positive image to the public. * May be required to perform humane euthanasia procedures, when qualified as described below. * Contributes to the efficiency and effectiveness of the organization’s service to its guests by offering suggestions and participating as an active member of a work team. * Provides responsive, meaningful, and compassionate service to all guests * Other duties as assigned Education and Experience Requirements: * Four (4) years of experience working in a veterinary clinic, animal hospital, animal shelter, or comparable veterinary medical facility. * Four (4) years of supervisory/managerial experience in veterinary clinical operations. * Equivalent to a degree as a veterinary technician from a college accredited by the American Veterinary Medical Association or the appropriate agency in the state where the college is located and/or Equivalent to a Bachelor’s degree. * Equivalent combination of formal education and appropriate related experience may be considered. License & Certification Requirements: * May be required to obtain euthanasia technician credentials from the Nevada State Board of Veterinary Medical Examiners, and the Nevada State Board of Pharmacy within one (1) year of request, at employer expense; with continued employment contingent upon having such credentials. * An incumbent who already meets the above-described education requirement for a veterinary technician degree may be required to obtain veterinary technician credentials from the Nevada State Board of Veterinary Medical Examiners, within one year of request, at employer expense; with continued employment contingent upon having and maintaining such credentials. Required Knowledge and Skills: Knowledge of: * Principles and practices of customer service. * Principles and practices of supervision and management of team members. * Animal shelter medicine and surgical procedures/protocols. * Principles and practices of veterinary nursing care operations. * Principles and practices of program management to include basic statistical methods, fiscal and budgetary practices, and knowledge of local, state, and federal regulations for the workplace. * Standard office administrative practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software. * Computer software and hardware associated with duties performed. * Techniques for dealing effectively with the public, in-person and over the telephone. * Proper review/audit of medical procedures to ensure that efficient and effective medical procedures are being practiced at the Foundation. * Standard clinical office practices and procedures, including filing and the operation of standard office equipment. * Techniques for dealing effectively with co-workers and the public, in-person and over the telephone. * Veterinary medicine and animal husbandry. * Correct business English, including spelling, grammar, and punctuation. Skill in: * Gathering and compiling information; preparing accurate reports and summaries. * Mediating disputes, conflicts, and grievances. Ability to train and effectively direct the activities of supervisors. * Maintaining timely and complete records of activities, results, and planned follow-up to discussions. * Working confidently with the public, as well as with a variety of administrative levels. * Building and maintaining effective working relationships with community organizations, partners, and agencies. * Use of business software and associated computer hardware. * Working without close supervision in standard work situations. * Explaining medical conditions and treatment options to team members and the public. * Reviewing medical charts and records. * Maintaining accurate medical and clinical records and directing the preparation of accurate and timely reports; use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. * Communicating, relating, and interacting with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All Team Members work in a culture of continuous improvement and are expected to support our mission. Team Members must be able to clearly articulate our goals, actively participate in outstanding guest service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties, and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands, and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 07/21/2025 REPORTS TO: Feline Programs Manager REVIEWED: 07/16/2025 SUPERVISES: None Position Summary: Responsible for assisting all Feline Programs: Community Cats (CCP), Neonatal Care (NCP), and Working Cats (WCP). This encompasses performing outreach and fieldwork to sterilize free-roaming cats through Trap Neuter Return (TNR) efforts, returning stray cats brought to the shelter back to their outdoor homes after surgery, providing specialized feeding/care for orphaned neonatal kittens at our on-site Nursery, supporting foster parents/volunteers helping to care for the kittens, and transporting working cats to their adoptive homes. Essential Duties and Responsibilities: * Performs outreach and fieldwork in the community; including educating the public. * May complete scheduled trappings for TNR initiatives with other team members/volunteers by setting regular/drop traps and checking them throughout assignments * Returns stray cats back to their outdoor homes after surgery if labeled for ‘CCP’ and distributes door hangers/flyers in the area. * Contributes to the readiness of the kitten nursery for incoming kittens/moms during the Spring and Summer months (“Kitten Season”) by bottle feeding, syringe feeding, and/or tube feeding neonatal kittens as indicated and aiding them during food transitioning periods. * Ensures the maintenance of a temperature-controlled environment, prepares milk replacer and/or other appropriate food for newborn/underweight kittens, and feeds/waters pregnant/nursing mothers based on their individual needs/schedules during Kitten Season. * Records appropriate feeding data into charts/shelter software, documents developmental progress of kittens, maintains an up-to-date inventory of nursery population, and assures necessary information is displayed prominently on the kennels/board as necessary during Kitten Season. * Adheres to an agreed schedule in order to ensure round-the-clock care for neonatal kittens and perform trapping assignments, including evening/night shifts, as needed. * Aids in the training process of department volunteers and works collaboratively with them to ensure they receive the support/resources needed to feel prepared and empowered in their roles. * Provides support, assistance, and resources to community members caring for or having issues with free-roaming cats, and foster parents of neonatal kittens. * Preserves a sanitized, organized, and orderly appearance of assigned areas and vehicles at all times while maintaining them well stocked with needed supplies and equipment. * Sorts, moves, and stocks food, supplies, materials, and donations, as needed. * Monitors cats throughout shifts and relays any relevant findings to the Veterinary Services team and other departments, as needed, to ensure the humane care and welfare of all cats. * Transports animals to partner emergency overnight veterinary hospitals due to illness or decline in health when directed and working cats to their adoptive homes when needed. * Transports animals to our surgical partner for sterilization surgery. * Provides guidance and support on the proper care, housing, handling, and enrichment of shelter cats to internal departments, as developed by the management team, when directed. * Performs administrative/clerical duties in a timely fashion as needed, including but not limited to: completing required documentation; communicating with internal departments/community members in person, by telephone, and through email; etc. * Interacts with guests as necessary and always presents themselves in a professional manner consistent with the guiding principles and values of The Animal Foundation. * Builds strong, positive relationships in the community based on trust, respect, and care for both cats and people. * Contributes to the efficiency and effectiveness of the organization’s service to its guests by offering suggestions and participating as an active member of a work team. * Provides responsive, meaningful, and compassionate service to all guests * Other duties as assigned. Education and Experience Requirements: * Equivalent to a High School diploma * One (1) year of demonstrated guest service experience License & Certification Requirements: * Incumbent must be at least 21 years of age and possess and maintain a valid Class C Nevada Driver License. Incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior. Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation. Required Knowledge and Skills: Knowledge of: * Non-profit work, community outreach, grassroots efforts. * Socio-economic challenges faced by low-income communities. * Principles and practices of guest service. * Basic kitten care and its related tools and equipment. * Basic animal breeds, characteristics, health, nutrition, and humane care. * Standard administrative office practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software. * Correct understanding, speaking, and writing of business English, including spelling, grammar, and punctuation. Skill in: * Demonstrating concern for the welfare of people and animals, and treating all of them with respect. * Interpersonal sensitivity and cultural competency/awareness for working with diverse populations while providing non-judgemental and compassionate guest services. * Communicating with, relating to, and interacting with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person, by email, and over the telephone, often where relations may be confrontational or strained. * Fostering public relations beneficial to the shelter and its programs. * Training, educating, and positively engaging others, especially those from diverse backgrounds in the community, in door-to-door canvassing and other assigned activities. * Dealing tactfully and effectively with team members, volunteers, and the general public, and communicating effectively in oral and written forms. * Learning to perform trapping, proper care, and transportation of animals. * Working calmly and efficiently under pressure and without close supervision. * Learning to work with animals of unknown histories and those who may exhibit medical concerns/under-socialization, as well as fearful tendencies. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the proper department. * Adhering to all established guidelines, protocols, and Standard Operating Procedures (SOP’s). * Use of business software and associated computer hardware. * Preparing clear and concise reports, correspondence, instructions, and other written materials. * Gathering and compiling information; keeping/preparing accurate records, reports, and summaries. * Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 15 pounds frequently, and 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Job incumbent is continuously exposed to animals, animal waste, pet dander, peanut butter, potentially harmful cleaning chemicals, high noise, and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All team members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding guest service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands, and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 10/01/2025 REPORTS TO: Veterinary Services Supervisor REVIEWED: 10/01/2025 SUPERVISES: None Position Summary: Responsible for delivering compassionate and humane nursing services to animals under the care of The Animal Foundation, including those served through the Low-Cost Vet Clinic. Duties are carried out in accordance with protocols established by the Chief Veterinary Officer, Director of Veterinary Services, and staff veterinarians at The Animal Foundation. Essential Duties and Responsibilities: * Assist with surgical procedures in a high-volume, fast-paced environment in accordance with the Nevada Administrative Code, under the immediate supervision of a licensed veterinary technician and veterinarian. * Restrain animals for preoperative examinations and treatments. * Prepare animals for surgical procedures by shaving hair from surgical sites and performing proper surgical scrub techniques, while also monitoring animals under anesthesia. Demonstrate ability to consistently prepare a minimum of 30 animals per day. * Monitor anesthesia in animals undergoing surgery, and assist surgeons by preparing and providing the necessary supplies, including opening surgical packs using aseptic technique. * Perform surgical recovery, including restoring animals’ body temperature, cleaning incision sites, applying e-collars as needed, performing nail trims and ear cleanings, and other post-operative care tasks. * Review surgical discharge instructions with owners/adopters/fosters and address questions as they arise. * Launder surgical linens, prepare and wrap surgical packs, and sterilize them using an autoclave to ensure proper surgical sterility. * Assist veterinarians and licensed veterinary technicians in a high-volume, fast-paced vaccine clinic serving the general public. * Restrain animals for examinations, vaccinations, and treatments. * Obtain vital signs using a stethoscope and thermometer. * Provide patrons with guidance on appropriate vaccinations based on their pet’s age and vaccination history. * Assist veterinarians and licensed veterinary technicians by providing safe and effective animal restraint during physical examinations and medical procedures. * Perform health screening exams and obtain vital signs for shelter animals in foster care requiring booster vaccinations or a physical examination by a veterinarian to address medical concerns. * Monitor animals for signs of illness, injury, or behavioral changes. Notify a veterinarian of potential medical concerns by entering a Medical Alert in the Chameleon software system. Notify the behavior department of potential behavioral concerns by entering a Behavior Alert in the Chameleon software system. * Administer vaccinations and dewormer to animals identified on internal reports, including those not vaccinated/dewormed at intake or due for booster vaccines. Ensure safety during handling by using appropriate equipment, such as a syringe pole or muzzle, for animals that pose a safety risk. * Prepare and administer prescribed medication(s) to animals in accordance with the Nevada Administrative Code. * Prepare and administer medical treatments at the direction of a veterinarian, including subcutaneous fluid administration, nebulization, and other supportive therapies. * Collect and prepare laboratory specimens for analysis, and operate diagnostic equipment such as CBC analyzers, chemistry analyzers, SNAP analyzers, urine analyzers, microscopes, and a radiographic machine. * Restrain and position animals for diagnostic imaging procedures, such as radiographs and ultrasounds, utilizing proper positioning devices to ensure safety and image quality. * Perform routine maintenance on medical equipment as needed. * Maintain accurate medical records by entering comprehensive exam and treatment information into the Chameleon software system. * Process animal impounds and outcomes in the Chameleon software system as needed. * Provide basic animal husbandry, including offering appropriate food and water, cleaning kennels, and performing additional tasks as directed. * Perform medicated baths and grooming for animals as needed. * Support humane euthanasia procedures when necessary, which may include working an entire shift dedicated to these duties. Responsibilities include providing emotional support, ensuring proper animal handling, and upholding compassionate care standards throughout the process. * Ensure all designated areas are stocked daily with adequate supplies, promptly informing supervisors or managers of any shortages or expired items. * Receive delivered supplies and inventory and distribute them to their designated locations. * Maintain daily cleanliness of workspaces by removing organic debris, disinfecting surfaces and supplies, and organizing materials. * Prevent the spread of disease by following organizational protocols and using appropriate personal protective equipment (PPE). * Respond promptly to organizational emails, chats, and other communications to ensure efficient workflow. Communicate professionally with other departments to address discrepancies, concerns, and questions effectively. * Participate in the onboarding and training of new team members and volunteers, and provide feedback to management on the training process. * Contribute to the efficiency and effectiveness of the veterinary services department by actively participating in team efforts and contributing ideas for improved service delivery. * Communicate in a professional and courteous manner, providing accurate information and assistance to team members and the general public. * Wear organizational-issued attire and maintain a professional appearance at all times. * Other duties as assigned. Education and Experience Requirements: * Equivalent to a High School diploma. * Graduation from a veterinary assistant training program is preferred. A minimum of 1 year of professional on-the-job veterinary assistant training and/or professional animal handling experience may be accepted in lieu of formal education. * At least 1 year of employment at The Animal Foundation as a veterinary assistant is preferred. License & Certification Requirements: * None. Required Knowledge and Skills: Knowledge of: * Principles and practices of veterinary clinical care and associated sanitary practices. * Animal breeds and characteristics. * Animal health, nutrition, and humane care. * Standard clinic practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. * Techniques for dealing effectively with co-workers and the public, in person and over the telephone. * Correct business English, including spelling, grammar and punctuation. Skill in: * Performing veterinary clinical procedures. * Working with animals and demonstrating concern for their welfare. * Dealing tactfully and effectively with staff, volunteers and the general public. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the proper department. * Treating people and animals with respect. * Fostering public relations beneficial to the shelter and its programs. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise reports, correspondence, instructions and other written materials. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 10/01/2025 REPORTS TO: Veterinary Services Supervisor REVIEWED: 10/01/2025 SUPERVISES: None Position Summary: Responsible for delivering compassionate and humane nursing services to animals under the care of The Animal Foundation, including those served through the Low-Cost Vet Clinic. Duties are carried out in accordance with protocols established by the Chief Veterinary Officer, Director of Veterinary Services, and staff veterinarians at The Animal Foundation. Essential Duties and Responsibilities: * Assist with surgical procedures in a high-volume, fast-paced environment in accordance with the Nevada Administrative Code, under the immediate supervision of a licensed veterinary technician and veterinarian. * Restrain animals for preoperative examinations and treatments. * Monitor anesthesia in animals undergoing surgery, and assist surgeons by preparing and providing the necessary supplies, including opening surgical packs using aseptic technique. * Perform surgical recovery, including restoring animals’ body temperature, cleaning incision sites, applying e-collars as needed, performing nail trims and ear cleanings, and other post-operative care tasks. * Review surgical discharge instructions with owners/adopters/fosters and address questions as they arise. * Launder surgical linens, prepare and wrap surgical packs, and sterilize them using an autoclave to ensure proper surgical sterility. * Assist veterinarians and licensed veterinary technicians in a high-volume, fast-paced vaccine clinic serving the general public. * Restrain animals for examinations, vaccinations, and treatments. * Obtain vital signs using a stethoscope and thermometer. * Provide patrons with guidance on appropriate vaccinations based on their pet’s age and vaccination history. * Assist veterinarians and licensed veterinary technicians by providing safe and effective animal restraint during physical examinations and medical procedures. * Perform health screening exams and obtain vital signs for shelter animals in foster care requiring booster vaccinations or a physical examination by a veterinarian to address medical concerns. * Monitor animals for signs of illness, injury, or behavioral changes. Notify a veterinarian of potential medical concerns by entering a Medical Alert in the Chameleon software system. Notify the behavior department of potential behavioral concerns by entering a Behavior Alert in the Chameleon software system. * Administer vaccinations and dewormer to animals identified on internal reports, including those not vaccinated/dewormed at intake or due for booster vaccines. Ensure safety during handling by using appropriate equipment, such as a syringe pole or muzzle, for animals that pose a safety risk. * Prepare and administer prescribed medication(s) to animals in accordance with the Nevada Administrative Code. * Prepare and administer medical treatments at the direction of a veterinarian, including subcutaneous fluid administration, nebulization, and other supportive therapies. * Collect and prepare laboratory specimens for analysis, and operate diagnostic equipment such as CBC analyzers, chemistry analyzers, SNAP analyzers, urine analyzers, microscopes, and a radiographic machine. * Restrain and position animals for diagnostic imaging procedures, such as radiographs and ultrasounds, utilizing proper positioning devices to ensure safety and image quality. * Maintain accurate medical records by entering comprehensive exam and treatment information into the Chameleon software system. * Process animal impounds and outcomes in the Chameleon software system as needed. * Provide basic animal husbandry, including offering appropriate food and water, cleaning kennels, and performing additional tasks as directed. * Perform medicated baths and grooming for animals as needed. * Support humane euthanasia procedures when necessary, including emotional support and proper handling. * Ensure all designated areas are stocked daily with adequate supplies, promptly informing supervisors or managers of any shortages or expired items. * Receive delivered supplies and inventory and distribute them to their designated locations. * Maintain daily cleanliness of workspaces by removing organic debris, disinfecting surfaces and supplies, and organizing materials. * Prevent the spread of disease by following organizational protocols and using appropriate personal protective equipment (PPE). * Respond promptly to organizational emails, chats, and other communications to ensure efficient workflow. Communicate professionally with other departments to address discrepancies, concerns, and questions effectively. * Contribute to the efficiency and effectiveness of the veterinary services department by actively participating in team efforts and contributing ideas for improved service delivery. * Communicate in a professional and courteous manner, providing accurate information and assistance to team members and the general public. * Wear organizational-issued attire and maintain a professional appearance at all times. * Other duties as assigned. Education and Experience Requirements: * Equivalent to a High School diploma. * Graduation from a veterinary assistant training program is preferred. A minimum of 1 year of professional on-the-job veterinary assistant training and/or professional animal handling experience may be accepted in lieu of formal education. License & Certification Requirements: * None. Required Knowledge and Skills: Knowledge of: * Principles and practices of veterinary clinical care and associated sanitary practices. * Animal breeds and characteristics. * Animal health, nutrition, and humane care. * Standard clinic practices and procedures, including record keeping systems and the operation of office equipment, computers, and associated software. * Techniques for dealing effectively with co-workers and the public, in person and over the telephone. * Correct business English, including spelling, grammar and punctuation. Skill in: * Performing veterinary clinical procedures. * Working with animals and demonstrating concern for their welfare. * Dealing tactfully and effectively with staff, volunteers and the general public. * Identification of problems and/or patient conditions (medical and behavioral) that need to be brought to the attention of the proper department. * Treating people and animals with respect. * Fostering public relations beneficial to the shelter and its programs. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Preparing clear and concise reports, correspondence, instructions and other written materials. Working Conditions and Physical Effort: Physical ability and mobility to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch and crawl. Strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-Exempt (hourly) REVISED: 09/24/2025 REPORTS TO: Transfer and Foster Manager REVIEWED: 09/24/2025 SUPERVISES: None Position Summary: Assists the Foster and Transfer Program Coordinator in ensuring that animals move efficiently and effectively through the shelter process; including placement with foster care providers and transfer partners (Paw Partners), by providing exceptional service and support to both people and animals. Supports the Transfer and Foster Team. Essential Duties and Responsibilities: * Promotes the welfare of all animals: working closely with the medical and behavioral teams to assess the needs of each animal, and making educated decisions on behalf of The Animal Foundation’s and animals’ best interests. * Supports the Foster and Transfer Team in the information gathering for selected animals, gathering photos, videos and behavioral information firsthand, and populating that information into a format sendable to both fosters and transfer partners. * Assists with the placement of animals with transfer partners (Paw Partners) and foster care providers according to The Animal Foundation policies and procedures. * Help to ensure that all approved Transfer partners (Paw Partners) and fosters care providers have proper and current paperwork on file. * Lead team members and volunteers during scheduled Foster Events, assisting to place and outcome animals, scheduling returns and educating foster parents. * Provides foster care providers with the appropriate information and/or training, ongoing assistance, and support, to allow for a successful and enjoyable fostering experience. * Facilitates Field Trip appointments and walk-ins in the adoption building, assisting guests on finding the appropriate animal for their situation, handling treatments needed for animals to leave, and providing proper counseling on Field Trip procedures. * Facilitates walk-in fosters in the clinic, with an emphasis on neonatal kitten placement. Assisting guests on finding the appropriate animal for the situation, handling treatments needed for animals to leave, providing proper counseling on correct procedures for the animals unique situations, Provides return exams on kittens returning to the shelter for adoption. * Performs administrative/clerical duties in a timely fashion, including but not limited to: monitoring department reports; communicating with internal departments/community members in person, by telephone, and through email; etc. * Provides information and assistance to internal colleagues as well as best-in-class customer service to internal and external guests. * Builds strong, positive relationships in the community based on trust, respect, and care for both pets and people. * Contributes to the efficiency and effectiveness of the organization’s service to its guests by offering suggestions and participating as an active member of a work team. * Provides responsive, meaningful, and compassionate service to all guests. * Other duties as assigned. Education and Experience Requirements: * Equivalent to a high school diploma * One (1) year of experience in an animal welfare or animal shelter setting, preferred. * Equivalent combination of formal education and appropriate related experience may be considered. License & Certification Requirements: * Incumbent must be at least 21 years of age and possess and maintain a valid Class C Nevada Driver License. Incumbents under age 25 must possess and maintain a clean driving record, and be licensed for at least three years prior. Those over age 25 must possess and maintain a safe driving record that will allow for acceptable insurance risk to the Foundation. Required Knowledge and Skills: Knowledge of: * General knowledge of companion animal care, welfare, behavior, breeds, and species. * Animal health, nutrition, and humane care. * Principles and practices of guest service. * Effective soft skills or interpersonal skills for dealing with team members, volunteers, and the public, in person, in writing, and over the telephone. * Correct understanding, speaking, and writing of business English, including spelling, grammar and punctuation. Skill in: * Adhering to all established guidelines, protocols, and Standard Operating Procedures (SOP’s) * Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. * Fostering public relations beneficial to the organization and its programs. * Demonstrating concern for the welfare of people and animals and treating all of them with respect. * Dealing tactfully and effectively with team members, volunteers, and the general public, and communicating effectively in oral and written forms * Working calmly and efficiently under pressure and without close supervision * Advanced animal handling abilities, particularly in cat and dogs * Gathering, compiling, and maintaining accurate information and records. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All Team Members work in a culture of continuous improvement and are expected to support our mission. Team Members must be able to clearly articulate our goals, actively participate in outstanding guest service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties, and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired I have read and understand the above to be a general description of the duties, physical demands and occupational exposures of the position for which I am being hired.

Job Description FLSA: Non-exempt (hourly) REVISED: 07/24/2025 REPORTS TO: Chief Veterinarian REVIEWED: 01/08/2025 SUPERVISES: N/A Position Summary: Under administrative direction, responsible for providing high quality veterinary care of shelter and/or client owned animals, shelter medicine, spay/neuter surgeries as well as carrying out disease control protocols. Some positions may require an emphasis on affordable veterinary care and vaccinations, some may require an emphasis on high volume spay and neuter surgery, and others may require emphasis on duties related to shelter medicine and population management. Essential Duties and Responsibilities: Interested applicants should note in their application which area they would prefer to work in: * Vaccine Clinic * Administers vaccinations, microchips, dewormer, and other preventative medications for client owned companion animals and shelter animals during vaccine clinics. * Explains diagnoses to owners and provides recommended next steps for health concerns identified on physical exam. * High Volume Spay and Neuter Surgery * Performs high volume spay/neuter procedures for client owned and/or shelter animals. * Performs pre-operative physical exams, administers perioperative medications, and manages postoperative surgical care for surgical patients. * Reviews medical records of shelter animals prior to surgery. * Shelter Medicine * Reports the status of overall shelter health to management. * Collaborates with management and veterinary staff to create both real time adjustments to shelter protocols, as well as preemptive planning to mitigate the impact of disease outbreaks. * Diagnoses and treats illness and injury in shelter animals and occasionally client owned companion animals, recommends course of treatment, diagnostic testing, or euthanasia; species include dogs, cats, pocket pets, reptiles, fish, and occasionally farm animals. * Administers pre-euthanasia sedation and performs euthanasia when necessary. * General * Administers vaccinations, microchips, and preventative medications for shelter animals. * Maintains accurate and detailed electronic medical records. * Dresses appropriately and professionally to project a positive image to the public. * Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. * Other duties as assigned. Education and Experience Requirements: * DVM/VMD degree from an accredited School of Veterinary Medicine. * Three (3) years of surgical experience in medical care of animals, to include spaying and neutering, preferred. License & Certification Requirements: * Valid License issued by the Nevada State Board Veterinary Medical Examiners. * Valid Controlled Substance Registration Certification issued by the Federal Drug Enforcement Administration. * Valid Dispensing License issued by the Nevada State Board of Pharmacy. * Valid Controlled Substance License issued by the Nevada State Board of Pharmacy. Required Knowledge and Skills: Knowledge of: * Animal shelter medicine and surgical procedures/protocols. * Principles and practices of immunization as related to infectious diseases of animals. * Proper review/audit of medical procedures to ensure that efficient and effective medical procedures are being practiced. * Standard clinical office practices and procedures, including the operation of standard office equipment. * Communicating effectively with co-workers and the public, in person and over the telephone. * Correct business English, including spelling, grammar, and punctuation. Skill in: * Instructing (training) staff, providing clinical oversight and case management assistance. * Performing surgery to spay, neuter, and treat animals. * Demonstration of genuine concern, compassion, and care for animals. * Diagnosis of medical conditions and determining appropriate course of treatment. * Explaining medical conditions and treatment options to staff and the public. * Reviewing medical charts and records. * Maintaining accurate medical and clinical records and preparing accurate and timely reports. * Performing high volume of spay/neuter surgeries on a daily basis. * Use of business software and associated computer hardware. * Communicating effectively in oral and written forms. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Communicating, relating, and interacting with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical clinical setting; stand for extended periods of time; strength to lift and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally; hand and finger dexterity required to perform tasks required of a veterinarian; vision to read printed materials; hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All employees work in a culture of continuous improvement and are expected to support our mission. Employees must be able to clearly articulate our goals, actively participate in outstanding customer service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties, and skills required of incumbents in the job. I have read and understand the above to be a general description of the duties, physical demands, and occupational exposures of the position for which I am being hired.

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