Pricing jobs in Seattle, Washington - Page 4Create job alerts

Who we are Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in the United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey. What we’re hoping you will achieve as the Director of Slot Performance…(circa 2027)… Your potential story… We’d like to thank you for your contributions in launching our slot optimization product, helping clients adopt data driven decision making to improve performance. You applied your breadth of experience in slot operations and analytics to drive growth in operating profit for our clients. The positive word-of-mouth from the early adopter clients propelled our company to triple digit annual sales growth from the new product for two consecutive years. Here are some of your contributions as a leader on our slot product team: • You applied your experience in slot operations and analytics along with Tangam’s slot optimization software to help casino operators implement data-driven management of slot product mix, location and pricing on the gaming floor. These efforts drove positive changes to the floor and improvements in profitability for clients., • You educated our clients’ in understanding the principles of slot revenue management and how their actions on the gaming floor impacts slot performance. Your work resulted in a transformation in the operations staff culture., • You developed strong relationships with key stakeholders of our software, gathered information on their needs, and communicated the learned product insights to the development team. You collaboratively worked with the product manager and development team to invent solutions to customer problems. Your feedback helped shape the product development roadmap and streamlined feature development., • You helped the business team grow our pipeline of new clients. You participated in business development activities and client presentations. You promoted the benefits of data driven yield management/ decision making and Tangam’s software through multiple platforms – including your personal network, LinkedIn, and industry events. Your efforts resulted in new clients for the company., • You mentored junior team members (analysts, engineers etc.) to develop their careers and enhance their knowledge of business and operations management. Your leadership resulted in high team morale and productivity., • You went beyond the “minimum required” and advanced your knowledge of analytics, operations optimization and data visualization. You shared your knowledge with the Product Management team, thus catalyzing process / technology changes that helped them be more effective in their careers. We can’t wait until then. Now back to Today. If you’d like this story to be yours, fill out the application by selecting Apply for this Job. Requirements • Senior Slot Operations & Analytics Expertise: 5+ years of experience in senior-level leadership (Director or higher), managing large-scale slot operations with a minimum of 1,500+ machines. Proven track record in optimizing floor performance through deep analysis of Slot KPIs, including coin-in, theoretical win, handle pulls, RTP, and time-on-device., • Strategic Optimization & Product Mix: Expert-level understanding of slot floor dynamics, including budgeting, pricing strategies, and product-mix analysis (Leased vs. Owned vs. WAP). Skilled at making data-backed operating decisions to drive revenue and efficiency., • Exceptional Communication & Presentation Skills: Proven ability to synthesize complex operational data into high-impact reports and presentations for senior executive leadership. Strong command of both written and oral communication., • Data-Driven Mindset: High proficiency in Excel and the Microsoft Office Suite. Experience leveraging business intelligence tools such as Tableau, SAS, or Cognos to inform strategy and performance monitoring., • Educational Background: A degree in Business, Finance, Hospitality, or a related discipline is considered a strong asset., • Travel Mobility: Must be willing and able to travel to client sites for approximately 35% of working time., • Licensing & Compliance: Must have a clean criminal record and maintain eligibility for gaming licensure across all relevant jurisdictions. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at ___.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Company Overview The Fundworks, LLC is a provider of alternative financing to small businesses and merchants, focusing on both healthy and challenged companies. We ourselves are a team of entrepreneurs who have spent our careers growing small entrepreneur and family-owned companies. We are looking for the right individual to join our team, who is ready to learn and use their skills and experience to add value to our ever-growing company. About the Role The Fundworks is rapidly integrating AI into everything we do. We’re seeking a strategic and hands-on AI Product Manager to lead the identification, prioritization, and implementation of AI solutions that drive real productivity gains and smarter business decisions. This is a high-ownership role that blends product management thinking with practical AI execution. You’ll work directly with leadership and departments to shape our AI strategy, translate business needs into prioritized initiatives, prototype and deploy solutions, and ensure measurable impact—especially in risk assessments, underwriting processes, and risk-based pricing. You’ll bridge strategy and delivery, building on our existing Azure-based agent and Claude usage. Key Responsibilities AI Strategy & Product Management • Own the AI roadmap: identify high-impact opportunities across departments (operations, sales, HR, finance, underwriting, and more), prioritize initiatives based on business value, feasibility, and ROI, and define clear requirements and success metrics., • Partner cross-functionally with leadership and teams to discover use cases, gather requirements, and align AI efforts with company goals., • Evaluate AI tools, platforms, and emerging technologies, recommending the best fit for our needs. AI Experimentation, Implementation & Process Improvement • Drive prototyping and deployment of AI-powered tools, copilots, automations, workflows, and knowledge assistants using LLMs, integrations, and low-code/no-code platforms., • Spot inefficiencies and lead the design/implementation of AI-enhanced workflows to significantly boost team productivity and embed AI into daily operations., • Leverage AI to continuously improve risk assessments, underwriting processes, and risk-based pricing by refining models and delivering more accurate, data-driven insights., • Build and maintain internal resources such as knowledge bases, prompt libraries, reusable frameworks, and documentation to scale AI adoption company-wide. Technical Stewardship & Operations • Support and evolve our Azure cloud environment, integrations (SharePoint, blob storage, CRM, etc.), access management, and basic security needs., • Handle technical requests and system maintenance while balancing innovation with clean, organized, and secure operations. Change Management & AI Adoption • Champion AI literacy through training, best practices, and ongoing support., • Measure and report on AI initiative outcomes, iterating based on results to drive continuous improvement. What We’re Looking For • 3–6 years of experience in AI implementation, product management, digital transformation, automation, or related technical/strategic roles., • Proven track record of identifying AI opportunities, prioritizing initiatives, and delivering measurable process improvements and business value., • Deep practical knowledge of AI tools, including LLMs, prompt engineering, automations, and integrating AI into workflows., • Technical proficiency and hands-on experience with prototyping/implementing AI solutions (coding/scripting experience is a plus; comfort with low-code platforms, APIs, and cloud integrations is essential)., • Understanding of (or strong interest in) risk models and leveraging AI for risk assessments, underwriting, and risk-based pricing., • A creative, proactive product-oriented mindset—you excel at turning business problems into prioritized, high-impact AI solutions., • Familiarity with Microsoft Azure or other cloud environments (or strong willingness to learn quickly)., • Excellent communication, stakeholder management, and cross-functional collaboration skills in a fast-paced, “figure-it-out” environment. Nice to Have • Experience in product management or solutions architecture for AI/tech initiatives., • Personal side projects or internal tools built with AI (especially involving custom coding, process automation, or risk/analytics applications)., • Exposure to RAG, workflow automation platforms, predictive modeling, or similar concepts., • Background in fintech, lending, insurance, or risk-heavy domains., • Genuine passion for staying ahead of AI trends and applying them practically for business impact. Why Join Us? • High visibility and direct impact on how the entire company uses AI—including smarter risk assessment and pricing., • Freedom to shape the AI strategy and roadmap while executing hands-on., • Opportunity to build AI capabilities from the ground up in a growing organization. • Competitive base salary + benefitsBenefits and Perks, • Medical, dental, vision, life insurance and 401k

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

The University of Prince Edward Island is seeking a highly skilled and experienced Procurement Manager to join our dynamic team. This pivotal role involves managing the end-to-end procurement process to ensure the university acquires goods and services in a cost-effective, efficient, and timely manner. The successful candidate will work closely with internal departments to understand their needs, develop procurement strategies, and oversee vendor relationships while ensuring compliance with university policies and relevant regulations. This position offers an exciting opportunity to contribute to the operational excellence of the university by optimizing procurement activities that support academic, administrative, and research functions. The Procurement Manager will also be responsible for leading a team, driving continuous improvement initiatives, and leveraging market trends to maximize value and mitigate risks. If you are a proactive professional with strong leadership capabilities, excellent negotiation skills, and a commitment to ethical procurement practices, we encourage you to apply for this key leadership role at the University of Prince Edward Island. • Develop and implement comprehensive procurement strategies aligned with the university’s goals., • Manage the complete procurement lifecycle from requisition to contract execution and supplier management., • Collaborate with internal stakeholders to identify procurement needs and establish specifications., • Negotiate contracts and pricing agreements with vendors to secure favorable terms and cost savings., • Ensure compliance with university policies, government regulations, and ethical sourcing standards., • Monitor supplier performance and conduct regular evaluations to ensure quality and reliability., • Lead and mentor the procurement team to enhance their skills and productivity., • Identify and implement process improvements to increase efficiency and reduce procurement risks., • Bachelor’s degree in business administration, supply chain management, or a related field., • Minimum of 5 years of experience in procurement management, preferably in a higher education or public sector environment., • Strong knowledge of procurement principles, contract law, and regulatory compliance., • Excellent negotiation, communication, and interpersonal skills., • Proven leadership experience with the ability to manage and develop a team effectively., • Proficiency in procurement software and Microsoft Office Suite., • Ability to analyze market trends and supplier data to make informed decisions., • Strong organizational skills with attention to detail and the ability to manage multiple projects simultaneously., • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Work From Home, • Work From Home - Flexible hours

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: ___

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher

DemandTec is the only AI-powered retail merchandising platform that unifies pricing, promotions, markdowns, and trade funds in a single connected system. With 25 years of demand science, 120+ retail banner customers, and 7,800+ CPG suppliers connected — the largest network of its kind in the industry — we sit at the center of how the world's leading retailers and consumer goods companies make their most consequential commercial decisions. We're in the middle of a deliberate transformation: from best-in-class point solutions to a fully integrated, AI-native decisioning platform. The era of siloed pricing tools and disconnected promotional systems is ending. Retailers need a single platform where price strategy, trade promotion, and markdown decisions are made coherently — informed by the same demand science, governed by the same rules, and increasingly executed by intelligent agents. That's what we're building. The Opportunity This is the role at the center of that transformation. We're looking for a Senior Product Manager to lead the next generation of DemandTec's Price and Promotion platform — not as two modules that happen to share a roadmap, but as a single connected decision system that fundamentally changes how retailers optimize their commercial position. The opportunity is substantial. Base pricing, trade promotion management, and the retailer-CPG collaboration layer connecting 7,800+ suppliers are all in active evolution. AI agents are replacing manual workflows. Real-time data pipelines are replacing batch decisioning. And the retailers that optimize price and promotion coherently — not sequentially, not in separate tools — will have a structural margin advantage over those that don't. Your mandate is to design and ship the platform that gives them that advantage. What You'll Own • Connected platform strategy and roadmap. Explicit ownership of the seams where pricing decisions meet promotional economics, and where retailer strategy meets CPG trade investment., • The AI-native transformation of the pricing and promotion workflow. Agentic decisioning, LLM-powered recommendation engines, real-time promotional optimization, and autonomous pricing agents that act on behalf of category managers., • The CPG collaboration layer. The product vision for how 7,800+ CPG suppliers interact with retail buyers — deal lifecycle, trade fund governance, offer negotiation, and the financial accountability layer underneath it all., • Success metrics that matter. Pricing effectiveness, promotional ROI, trade fund utilization, and the customer adoption signals that confirm the transformation is landing. What You'll Do • Define and drive product strategy for connected price and promotion optimization, aligned with DemandTec's AI-first transformation and the commercial outcomes our customers care about most., • Design agentic pricing and promotional workflows — autonomous pricing agents, real-time promotional scenario modeling, and AI-assisted recommendations that reduce time-to-decision for category managers., • Translate complex retail economics — price elasticity, cannibalization, halo effects, trade fund ROI — into clear product requirements, user stories, and acceptance criteria that Engineering can build from., • Partner with Data Science to develop and ship ML-powered forecasting, demand modeling, and optimization capabilities that are transparent enough for customers to trust and act on., • Work directly with retail and CPG customers to validate product direction, understand how pricing and promotional decisions are actually made, and ensure adoption of new capabilities., • Evaluate technical trade-offs and guide architectural decisions for AI-driven systems that must perform at enterprise retail scale — thousands of stores, millions of SKUs, 7,800+ supplier connections., • Lead go-to-market planning for major capability launches, including sales enablement, competitive positioning, and post-launch iteration driven by real adoption data., • 5+ years of Product Management experience shipping scalable B2B or enterprise SaaS products, with a track record of measurable customer and business impact., • Deep domain expertise in retail pricing optimization AND trade promotion management. You need fluency across both sides of the pricing-to-promotion lifecycle — not just one., • Strong command of retail economics: price elasticity, demand forecasting, cannibalization modeling, promotional effectiveness, trade fund governance. You can hold a technical conversation with a Data Scientist and a commercial conversation with a Category Director., • Proven ability to translate complex pricing and promotional challenges into precise product requirements and prioritized roadmaps in Agile environments., • Direct experience working with enterprise retail or CPG customers — understanding what decisions they're making, what's hard about making them, and what better actually looks like in practice., • Experience building or managing AI-native products, agentic systems, or LLM-powered decision workflows in a retail or CPG context., • Hands-on experience with trade promotion management platforms, retailer-CPG collaboration systems, or deductions and fund management workflows., • Familiarity with cloud-native architectures (Azure, AWS), microservices, and RESTful APIs — enough to evaluate technical trade-offs with Engineering., • Background in category management, pricing science, or demand planning at a retailer or CPG company., • MBA or advanced degree in a quantitative field: Economics, Computer Science, Statistics, or Operations Research., • Competitive Salary & Bonus: Annual discretionary, performance-based bonus, • Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your dependents, • Retirement: 401(k) with company match, • Time Off: Flexible PTO policy + 11 paid company holidays, • Remote-First: Work from anywhere in the United States; we're built for distributed teams, • Growth: Annual professional development opportunities for conferences, courses, and certifications, • Equipment: Choice of MacBook Pro or Windows PC, • Impact: Direct influence on a mission-critical platform used by leading global retailers

hatch I.T. is partnering with Neovera, to find a Senior Consulting Business Developer. See details below: About the role: Neovera is seeking an experienced Senior Consulting Business Developer with Cyber Security Experience who has a proven track record of success, an established network of contacts, and the ability to provide strategic security advisory services. This is a salary plus commission-based role with no earning caps, offering the flexibility to work independently from a home office. As a trusted advisor, the ideal candidate will provide security strategy services to potential customers while identifying and closing sales opportunities. This role requires self-discipline, independence, and an entrepreneurial mindset. About the Company: Neovera Corporation is a leading provider of professional services specializing in cybersecurity and compliance solutions. We pride ourselves on offering top-tier security consulting through a trusted, low-risk partnership, leveraging respected industry professionals with extensive field experience and security certifications. Benefits: The overall well-being of our employees and their families is important, and Neovera provides many valuable benefits, programs and tools to help manage the various phases, developments, and priorities in your life which include: • Medical and dental insurance coverage, • FSA- health and dependent care expenses, • Telecommuting and work-life balance, • Life insurance, • Short and long-term disability insurance, • Generous paid time off (vacation, sick, floating holidays), • 401(k) retirement plan Essential Duties and Responsibilities: • Initiate and maintain strong relationships with a portfolio of medium, large, and enterprise clients., • Drive new business by leveraging your existing rolodex of contacts and identifying security needs within target accounts., • Provide consultative security strategy services to clients, positioning Neovera Corporation as a trusted partner for long-term growth., • Present and articulate Neovera Corporation’s value proposition, including services and pricing, to prospective clients., • Schedule and lead sales presentations, collaborate with technical teams for detailed service discussions, and follow up on leads to drive conversions., • Draft and present Statements of Work (SOW) and quotes, closing opportunities with new and existing clients., • Conduct market research to understand client security challenges and industry trends., • Identify and pursue new leads by maintaining regular communication with current clients and prospecting new contacts., • Update and maintain accurate client information within Neovera Corporation’s CRM tool, ensuring seamless communication and follow-up., • Track and record client interactions, sales activities, and pipeline progress. Key Competencies: • Build long-lasting relationships based on trust, acting as a strategic advisor on cybersecurity challenges and solutions., • Operate independently with minimal supervision, setting your own schedule and driving your sales pipeline., • Effectively communicate complex cybersecurity concepts to both technical and non-technical audiences, influencing key decision-makers., • Handle multiple sales opportunities concurrently, prioritizing tasks to meet deadlines and sales targets., • Demonstrate a strong understanding of cybersecurity services and solutions, staying informed of industry trends and emerging threats. Qualifications: • A minimum of 5 years in B2B security sales, with a proven track record of leveraging an established network of clients to drive revenue growth., • Exceptional verbal and written communication skills, with the ability to simplify complex technical concepts for diverse audiences, including executives and technical teams., • Demonstrated ability to manage the entire sales process from lead generation through close, consistently meeting or exceeding sales targets., • Strong understanding of cybersecurity solutions, security architecture, and compliance requirements., • Proficient in CRM systems, particularly in managing client interactions, tracking sales activities, and generating insightful reports., • Preferably in Business Administration, Communications, or Computer Science., • Relevant cybersecurity certifications (CISSP, CISM, CRISC) are highly preferred., • A minimum of 5 years in solution selling / business development activities, ideally within cybersecurity or a related industry. Preferred Qualifications: • Thrives in a fast-paced, dynamic environment with the ability to work independently., • A strong commitment to understanding client needs and providing tailored security solutions., • Capable of handling pressure, setbacks, and the evolving needs of a highly competitive market. \n

Head of Carrier & Program Sales (VP/SVP Level) Fortify Companies Location: Remote – U.S. Reports to: Chief Commercial Officer Travel: Up to 50%, with some periods of heavy travel About Us Fortify’s roots are in restoration, and that foundation gives us credibility with carriers and policyholders alike. But we believe restoration alone isn’t enough. The industry performs better when loss is prevented where possible and response is coordinated when it’s not. Fortify is building a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through Fortify’s growing portfolio of operating companies—including Rytech, Insurcomm, and additional businesses we will bring into the ecosystem—this alignment is delivered at scale. The Role The Head of Carrier & Program Sales is a executive, externally facing growth leader responsible for advancing the vision of the Fortify platform with insurance carriers and program partners. This role owns the development, launch, and expansion of national and regional carrier programs across Fortify’s operating companies, including Rytech, Insurcomm, and future platform additions. This is a growth-oriented commercial leadership role with a strong emphasis on personally opening new carrier relationships and scaling programs across the Fortify platform. The successful candidate believes in Fortify’s category evolution and actively leads the development of carrier partnerships that go beyond reactive restoration. In parallel, this role includes direct leadership of a small, high-performing team of account managers and business development leaders, working collaboratively to deliver strong customer outcomes. This role reports to the Chief Commercial Officer and partners closely with executive leadership across Fortify. Key Responsibilities Advancing the Fortify Platform • Lead carrier and program sales across Fortify’s operating companies, including Rytech, Insurcomm, and future acquisitions., • Position Fortify as a single, integrated partner rather than a collection of individual brands or services., • Prospect, pursue, and close new national and regional carrier relationships., • Structure and launch carrier programs focused on loss prevention, severity reduction, and faster recovery., • Partner with the Chief Commercial Officer, CEO, and executive team to refine carrier positioning and go-to-market strategy., • Translate strategy into execution by building pipeline, advancing deals, and delivering against growth targets., • Serve as a senior external representative of Fortify with carrier executives, claims leaders, and innovation teams., • Represent Fortify at industry events, executive briefings, and strategic partner forums., • Lead, coach, and develop a small team of 1-2 account managers and sellers., • Establish disciplined sales processes, pipeline management, forecasting, and performance metrics., • Work closely with Operations, Finance, Marketing, Technology, and brand leadership across Fortify companies., • Work with regional sales managers to pull through accounts at local levels., • Ensure sales commitments are executable across markets and brands., • Champion solutions that create value for carriers, property owners, and Fortify. What Success Looks Like • National and regional carrier programs launched across multiple Fortify operating companies., • Fortify recognized as a trusted partner for reducing loss frequency and severity., • A repeatable, scalable carrier sales motion established across the platform., • Consistent delivery against growth and pipeline targets. Ready to Join Us? We are building something that does not exist yet in property protection, and we need strong, thoughtful leaders to help us do it right. If you are a proven dealmaker and integrator who cares about doing good work with good people, we would like to hear from you. ___ Equal Opportunity Employer: Fortify Companies is an equal opportunity employer committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We believe diverse perspectives strengthen our teams and help us better serve our customers and communities. Who You Are • A platform seller who understands how to bundle capabilities across brands and services., • A growth-oriented business developer energized by opening new relationships., • A strategic executor who shapes positioning and delivers results., • A credible executive partner with strong judgment and presence., • A people leader who develops teams and raises performance. Qualifications • 7–15+ years of progressive sales leadership experience, • Background in insurance services, property restoration, P&C claims, managed repair programs, or adjacent industries, • Proven success selling national or regional property and casualty carrier programs, • Experience closing complex, enterprise-level agreements, • Bachelor’s degree in Business, Marketing, or related field preferred Core Skills & Capabilities • National carrier and program sales, • Platform and multi-brand selling, • Consultative and solution-based selling, • Executive relationship development, including having a base of senior level executives at multiple carriers, • New business development and account expansion, • Pipeline management and forecasting, • Team leadership and development, • Executive communication and presence Culture & Values This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting. What We Offer • Competitive executive compensation with performance incentives, • Equity participation in a PE-backed growth company, • Comprehensive health, dental, and vision coverage, • 401(k) with company match, • Generous PTO and 9 paid holidays

About The Role We're hiring a Senior Product Manager to drive strategic initiatives across YASSI's data platform, with a specific focus on expanding our footprint in auto insurance underwriting. You'll partner with engineering, sales, operations, and customer success to define product requirements, launch scalable solutions, and deepen adoption across our enterprise customer base. This role blends strategic thinking with hands-on execution and offers a high-impact opportunity to shape a category-defining platform. Key Responsibilities • Translate YASSI's product vision into actionable roadmaps and feature sets., • Conduct ongoing competitive analysis and benchmarking to inform strategy, identify whitespace, and strengthen product positioning., • Own the product development lifecycle from ideation to launch, ensuring alignment with company goals and user needs., • Prioritize initiatives that balance customer impact, technical feasibility, and long-term platform differentiation., • Lead product strategy for insurance-specific use cases, including underwriting risk assessment, fraud detection, and subrogation opportunities., • Engage directly with enterprise insurance carriers, MGAs, and TPAs to understand underwriting workflows, pain points, and integration needs., • Monitor regulatory and industry trends to identify emerging product opportunities, including DOI regulations and underwriting compliance requirements., • Champion the voice of the customer in roadmap and design decisions., • Collaborate with engineering to scope and deliver scalable solutions., • Partner with sales, marketing, operations, and customer success to drive adoption and retention., • 7+ years of product management experience in SaaS or data platforms., • Proven success delivering enterprise-grade solutions., • Experience with usage-based pricing models and expansion revenue strategies., • Excellent communication skills with the ability to influence cross-functional stakeholders., • Required: Extensive knowledge of auto insurance underwriting, including:, • Risk evaluation and rating factors, • Underwriting guidelines, risk appetite frameworks, and decisioning workflows, • Fraud indicators and investigative processes, • Regulatory and compliance considerations across state markets, • Deep understanding of Insurtech models as they apply to underwriting, rating, and eligibility workflows, including:, • Rating engine architecture and how rate factors are structured, sequenced, and applied across risk tiers, • Eligibility rule frameworks, • Digital-first underwriting workflows, • The role of telematics, vehicle history, driver behavior data, and alternative data sources in modern risk assessment, • Hands-on experience building or managing products used by insurance carriers, MGAs, or TPAs., • Background in auto or regulatory tech is a plus., • Applicants must be authorized to work in the United States. We are unable to sponsor or transfer visas for this position., • Competitive Salary + Stock Options, • Benefits and Health Coverage – medical with optional dental, and vision, 401k, and life insurance., • High-End Gear – high-end Macbook Pro or equivalent, large monitors, and any other gear you need to be productive., • Modern Office & Stocked Kitchen - We keep the kitchen stocked with snacks and coffee/tea, along with team lunches and after-work hangouts., • Flat Org Culture – No heavy bureaucracy, just open communication and a team-first atmosphere. Everyone contributes ideas, and we truly value each other’s input. You’ll find a supportive environment where your voice matters.

About the Job: LaunchDarkly is hiring a player/coach partnerships leader to rebuild and scale our global partner ecosystem across GSIs/SIs, Cloud, VARs, and Technology Partners. This leader will build and launch our Partner Program, stand up and operationalize PRM, and define GSI/SI service offerings that extend the LaunchDarkly platform while working cross‑functionally to maximize impact. You will: • Lead a small, high-output partnerships team while personally owning a subset of top partners and initiatives., • Redesign our partner program (tiers, incentives, give/gets) to reflect our multi-product portfolio and FY27+ growth strategy., • Drive implementation and adoption of a PRM platform integrated with Salesforce., • Establish a repeatable model for service packaging with GSIs/SIs (implementation, modernization, AI/DevOps transformations) in partnership with Professional Services., • Align with Sales, Product, Finance, Marketing, and RevOps so partner motions are embedded in core GTM, not run in parallel. Responsibilities: • Lead as a player/coach, • Manage and develop a lean partnerships team while carrying direct executive relationships with a focused set of strategic partners., • Set operating rhythms: Partner QBRs, joint business plans, pipeline reviews, and internal partner councils., • Define and report on partner-sourced and partner-influenced pipeline and ARR, by region and segment., • Restructure / relaunch the partner program and PRM rollout, • Own the redesign of the LaunchDarkly Partner Program for Services/SI, Resell/VAR, Cloud, and Technology/ISV partners., • Define clear tiers, requirements, benefits, and incentives (discounts/margins, referral fees, MDF, certifications)., • Work with Finance, Legal, and RevOps to codify commercial models, agreements, and governance., • Partner with Marketing and Enablement to deliver a simple, well-documented program understood by sellers and partners., • Lead selection (if needed), implementation, and rollout of a PRM platform integrated with Salesforce, Skilljar, Saleshood., • Partner with RevOps and Sales Enablement to drive training, playbooks, and dashboards that make PRM part of everyday workflows., • Develop GSI/SI service packages and delivery motions, • In collaboration with Professional Services, Customer Success, and Product, define a small set of standard services offerings for GSIs/SIs (e.g., release modernization, feature flag adoption, experimentation on Snowflake, AI/GenAI SDLC, observability/Guardian)., • Co-design and pilot offerings with a shortlist of priority GSIs/regional SIs, validate pricing and scope, and codify repeatable GTM plays., • Clarify subcontracting vs. referral motions, including economics, sales compensation impacts, and customer experience guidelines., • Build a partner enablement path (certifications, playbooks, demo access) so partners can independently sell and deliver LaunchDarkly-based services., • Drive cross-functional alignment with constrained resources, • Work directly with Sales Leaders to embed partners across LaunchDarkly’s account base, maintaining a consistent cadence across leadership forecasts, sales QBRs and other engagement opportunities., • Collaborate with Product and Solutions/Architects on joint solutions, integrations, and specialization areas (DevOps, AI, observability, experimentation)., • Work with Finance and Deal Desk on partner economics, marketplace transactions, and approvals that balance growth and margin., • Coordinate with Marketing, Field & Events, and Partner Marketing on a focused calendar of high-impact co-marketing and field plays, not a long tail of one-offs., • Use clear prioritization frameworks (Tier A accounts, top partners, highest ROI plays) to protect the team from fragmentation. Qualifications: • 15+ years in B2B SaaS partnerships, including meaningful experience with Services / SI / GSI partners., • 7+ years leading partnerships teams with a proven player/coach profile (hands-on partner ownership plus people leadership)., • Demonstrated success rebuilding or relaunching partner programs (tiers, incentives, agreements, operations)., • Hands-on ownership of PRM and partner data models, including deal registration and attribution in Salesforce., • Direct experience designing or scaling GSI/SI services offerings and motions (subcontracting, referrals, co-delivery)., • Track record of delivering partner-sourced and partner-influenced revenue and compressing deal cycles through co-sell., • Strong cross-functional leadership: you have driven complex initiatives across Sales, Product, Finance, Marketing, Legal, and RevOps., • Experience in DevOps, developer tools, observability, or AI/ML ecosystems., • Prior experience or ownership of hyperscaler or data platform partnerships (e.g., AWS, Snowflake, Databricks) and marketplace motions., • Experience with Corporate Development initiatives at past companies and with partners., • Familiarity with LaunchDarkly or other feature management / experimentation platforms. Pay: Target pay ranges based on Geographic Zones* for Level M5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,000 - $370,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,000 - $333,000**, • Zone 3: All other US locations - $229,000 - $314,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements. CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: * Qualify and convert inbounds leads at a rapid pace * Successfully prospect into ICP target accounts * Articulate and sell the value of LD”s platform subscriptions * Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model * Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model * Customize and deliver demos with the Solutions Engineering team * Run a proof of concept for prospects * Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities * Develop new opportunities from our existing customers * Consistently hit revenue targets * Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly * Deliver customer feedback for our product and engineering teams * Maintain up-to-date knowledge of our product and processes * Keep all data in tools up to date; SFDC, Aviso, Outreach * Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: * Have a proven track record of hitting or exceeding quota * Be an exceptional written and spoken communicator * Be highly organized & autonomous * Be comfortable and energized operating in a fast moving organization * Entrepreneurial and self-motivated * Enthusiastic about learning and growing at LaunchDarkly * Intellectually curious and ambitious * Knowledge or experience in the developer tool space a plus * Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000**, • Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

About Orb: Orb is transforming how modern AI and software companies monetize at scale. We've built the next-generation billing infrastructure that turns complex usage-based pricing into competitive advantage. Our developer-first approach powers companies like Vercel, Pinecone, and Replit, delivering real-time billing automation, lightning-fast pricing experiments, and granular revenue analytics. Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a high-velocity team shipping infrastructure that's defining the future of monetization. We've built a hybrid work culture where we are in office 3 days/week. Our values, customer centricity, minutes matter, run with it, and attention to detail shape how we work and grow as a team. About the role: The Sales team at Orb is responsible for identifying, engaging, and closing high-potential accounts across mid-market and enterprise segments. In this role, the Sales Director will support their AEs in the field to help them manage complex, technical sales cycles, cultivate their pipeline, and develop skills to become better sellers and professionals. The team operates in a collaborative environment with strong cross-functional ties to Product, Solutions Architecture, and Marketing. Team selling is foundational to the go-to-market approach. In this role you will: * Consistently meet and exceed our New Logo bookings goals each quarter & year. * Develop and demonstrate repeatability from pipeline generation to deal execution. * Use your analytical skill and extensive Sales leadership to identify challenges within the sales funnel and devise interventions that drive additional growth. * Maintain a strong focus on operational excellence, establishing and operationalizing the right processes and rhythm of business through your team members that drives performance in line with forecast. * Lend your expertise to strategically important deals at critical moments – bringing along internal & external stakeholders to get things across the finish line. * Demonstrate excellent judgment in talent management, utilizing best practices in hiring, performance management, and employee development to maintain a high-performing, diverse team. * Gain a deeper understanding of Orb’s software, customers, sales processes, and marketing intent signals to better target future customers. * Develop your product knowledge to serve as an internal Sales subject matter expert in the billing and revenue design space. About You: * Minimum of 5 years in sales management with proven track record of success in a high-growth SaaS environment * You have led teams focused on selling from mid market and enterprise accounts and possess a deep understanding of navigating complex organizations and sales cycles. * You have executive presence and experience as an executive sponsor for C-level Relationships. * Exceptional coaching and mentoring skills with a proven ability to develop and inspire sales talent. * You have a track record of exceeding quarterly and annual team quotas through manager skill development and executing programmatic training, sales, and marketing programs. * You use data to reflect on past performance and inform your next move. You know how to use Salesforce to deepen your analysis and can report your findings to guide your team’s future strategy. * Your soft skills strengthen your leadership and provide an inclusive model for your team. * Your colleagues can trust your clear communication, deep organizational skills, and flexible time management. * You value learning and are always working to develop your craft. You are reflective about your strengths and growth areas and seek out ways to become a better leader and contributor. * Strong strategic thinking and planning skills, with a data-driven approach to decision-making. * Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. * Proven ability to recruit, hire, onboard & keep top sales talent. * A collaborative and results-oriented work style with a strong sense of urgency. Benefits: * Excellent medical, dental, and vision insurance * One Medical membership * Unlimited PTO plus an additional week off between Christmas and New Year’s * 401k plan * 16-week paid parental leave with equity vesting * Commuter stipend * Catered lunches in the office * Annual learning & development stipend * Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

About the Role We're looking for a highly driven Head of Product Marketing who wants to build, not maintain. This role sits at the center of product, sales, and marketing at Embrace, with ownership across our Web and Mobile RUM products. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing. What You’ll Do • Own product marketing for our Web and Mobile RUM products, from positioning through launch and ongoing adoption, • Build and evolve go-to-market strategies for new products, features, and integrations in partnership with Product and Engineering, • Lead end-to-end product launches, including messaging, enablement, campaigns, and post-launch performance tracking, • Create sales enablement assets that help reps win, including pitch decks, battlecards, demos, competitive talk tracks, and pricing narratives, • Partner closely with EPD to translate technical capabilities into clear customer value and market differentiation, • Stay ahead of the competitive landscape across observability, RUM, performance monitoring, and adjacent platforms, • Develop customer-facing narratives through case studies, proof points, and customer marketing programs that support expansion and retention, • Be the voice of the customer by running market research, customer interviews, win-loss analysis, and persona development, • Craft clear, benefits-driven messaging that is technically credible and resonates with both technical and business buyers Our Ideal Candidate will have: • 5–7 years of product marketing experience in SaaS, preferably within observability, developer tooling, or infrastructure platforms, • Excellent communication skills and comfortability writing and speaking with people to help them solve their issues, • Proven track record of building sales enablement that materially improves deal outcomes, • Strong competitive instincts and experience positioning against well-known vendors, • Ability to balance strategy and execution in a fast-paced, evolving environment, • Data-informed decision maker who uses customer and pipeline insights to guide priorities, • High ownership, low ego, and a genuine interest in helping teammates and customers succeed, • Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings The cash compensation for this role is in the $160K-$180K range. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page. Why Join Embrace? As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

___is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client’s needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. Point C is seeking a detail-oriented and strategic Product Owner to support the delivery of innovative solutions within the healthcare cost containment space. This role will drive product vision, backlog management, and execution in a fast-paced Agile environment. The ideal candidate has strong hands-on JIRA experience, excels at translating business needs into clearly defined user stories, and can effectively partner with engineering, QA, operations, and compliance teams. Experience in medical cost containment and/or Out-of-Network (OON) pricing is strongly preferred. * Own and manage the product backlog in JIRA, prioritizing features, enhancements, and defects aligned to business value and strategic objectives * Write clear, concise user stories with measurable acceptance criteria to guide engineering and QA teams * Collaborate with cross-functional stakeholders (clients, operations, compliance, engineering, QA, leadership) to gather, refine, and document requirements * Lead sprint planning, backlog grooming, sprint reviews, and related Agile ceremonies * Define product roadmap and release plans in alignment with business and regulatory priorities * Ensure delivered features meet business objectives, operational needs, and healthcare regulatory requirements * Analyze workflows to identify opportunities for automation, optimization, and efficiency improvements * Partner with QA to validate acceptance criteria and ensure high-quality product releases * Track metrics, risks, and delivery progress; provide clear status updates to leadership and stakeholders * 3–7+ years of experience as a Product Owner, Business Analyst, or Product Manager in an Agile environment * Strong hands-on experience with JIRA, including backlog management, workflows, dashboards, and reporting * Demonstrated experience writing detailed user stories and acceptance criteria * Deep understanding of Agile/Scrum methodologies and sprint execution * Excellent communication, stakeholder management, and documentation skills * Ability to translate complex business requirements into clear technical deliverables * Experience in healthcare technology, healthcare operations, or regulated environments strongly preferred * Knowledge of medical cost containment and/or Out-of-Network (OON) pricing is a plus Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency $90,000 - $115,000 USD Benefits: • Comprehensive medical, dental, vision, and life insurance coverage, • 401(k) retirement plan with employer match, • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave • Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Benefits: • Children Welcome, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Parental leave Benefits/Perks: • Part time - can work remotely most of the time, • Competitive compensation, • Flexible work schedule, • Indoor and comfortable working environment Company Overview: KapKo, Inc. dba Denver Signs and Graphics is looking for an experienced Bookkeeper. We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base, mostly B2B, but also working under government contracts. We are a custom sign manufacturing company, and we do much of the production within our site in Centennial, CO. This is where our Business Team comes in! Job Summary: Our Bookkeeper works closely with management and ownership to keep us focused on business results, KPIs, and tax filings with our accountant. Responsibility Overview: • Prepare and maintain reports relating to production, cost analysis, and sales performance., • Work closely with the owner to analyze financial statements., • Help develop and prepare a budget(s)., • Let the owner know of any discrepancies or deviations in the accounting process, cash flow, and potential disruptions to business as usual., • Keep accurate records of all financial transactions so that income, expense, surplus, and financial conditions can be determined., • Prepare monthly and annual operating statements in a timely manner., • Prepare tax and government reports as required., • Manage Accounts Receivable, Accounts Payable, and Payroll activity. Skills we are looking for: • Degree in Accounting and/or 4 years of accounting experience., • Excellent command of the English language, both written and oral., • Able to independently gather information and signatures in the company., • Good organizational, time management, and communication skills. Skills desired, but not required: • As a member of the business team, work and communicate with the management, sales, and production teams to meet profitability and customer satisfaction goals., • Maintain accounting standards so the company may grow and continue to provide excellent service to the customers and ensure job security for the staff., • Be able to learn our quoting and estimating processes and provide recommendations from time to time to make adjustments pricing. Flexible work from home options available. Compensation: $21.00 - $28.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Signworld is an organization of independently owned sign companies, throughout North America, offering a wide array of signage to local and national clients. If you’re interested in joining a company that offers flexibility, a great company culture, competitive compensation and opportunities for growth… look no further than your local Signworld affiliate!

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Role - Salesforce Architect (Manufacturing Domain) Location - North Wales, PA 19454 Working Model - Onsite - Hybrid (2-3 day's work from office) Employment type - Full-time Employee Must have skills: Salesforce Manufacturing domain, CPQ (Minimum 3-4 project execution) Good to have: Salesforce Manufacturing Cloud, RCA (Minimum 5-6 months) Job Overview: 1. Architecture & Solution Design Lead end-to-end Salesforce solution architecture across Manufacturing Cloud, CPQ/RCA, and B2B Commerce. Design scalable, secure, and high-performance architectures integrating Salesforce with ERP, OMS, PLM, Data Lakes, and third-party applications. Ensure solutions follow Salesforce Well-Architected Framework and best practices for multi-cloud deployments., 2. Technical Leadership Act as the technical authority for Salesforce implementations—guiding developers, admins, and integration specialists. Provide hands-on development guidance for complex Apex, LWC, flows, API integrations, and custom data models. Review and approve technical designs, integration patterns, and data migration strategies., 3. Manufacturing Cloud Expertise Lead configuration and customization of Manufacturing Cloud features including Sales Agreements, Account-Based Forecasting, and Program Management. Design data models and process flows for manufacturing-specific scenarios such as channel sales, supply chain planning, and partner collaboration., 4. Revenue Cloud (CPQ/RCA) Expertise Architect complex product configuration models, pricing rules, discounting strategies, and approval workflows. Oversee migration strategies from legacy CPQ tools to Salesforce CPQ/RCA. Optimize performance for large data volumes and high transaction loads., 5. B2B Commerce Expertise Design B2B Commerce storefronts with optimized product catalogs, pricing, account hierarchies, and self-service order management. Integrate commerce processes with CPQ and ERP for end-to-end quote-to-cash automation., 6. Stakeholder & Client Engagement Collaborate with business stakeholders to translate requirements into technical designs. Present architecture solutions to executives, technical teams, and business sponsors. Serve as a trusted advisor to clients on Salesforce roadmaps and ROI., 7. Governance & Quality Establish coding standards, CI/CD pipelines, and DevOps best practices. Ensure compliance with security, privacy, and regulatory requirements in manufacturing industries. Required Skills & Qualifications: • 10+ years in Salesforce architecture, with 5+ years in a lead/architect role., • Deep expertise in Manufacturing Cloud, Salesforce CPQ/RCA, and B2B Commerce (3-5 years’ experience)., • Strong Apex, LWC, SOQL, Integration (REST/SOAP APIs, MuleSoft) skills., • Experience integrating Salesforce with ERP (SAP, Oracle, Infor), OMS, and commerce platforms., • Proven track record delivering large-scale multi-cloud Salesforce projects., • Salesforce certifications strongly preferred: Salesforce Certified Technical Architect (CTA) – preferred Manufacturing Cloud Accredited Professional Salesforce Certified CPQ Specialist or Revenue Cloud Consultant Salesforce B2B Commerce Developer/Administrator., • Strong understanding of data modelling, performance optimization, and security architecture. Excellent communication and leadership skills. Preferred Experience Knowledge of Data Cloud, AI/Einstein, and Tableau CRM for manufacturing analytics. Exposure to industry-specific templates and accelerators for manufacturing., • Experience with global deployments and multi-language/multi-currency implementations. Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Technology Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 5+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects. #LI-RD1 This position is for a Bilingual Membership Specialist who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING • Provide exceptional service and support to prospective customers, both in English and Spanish, • Process customer credit card payments as well as refunds and cancellation requests, • Respond to billing questions and concerns., • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce, • Effectively communicate key product features and benefits to customers via phone and email, • Initiate customer transfers to technical or customer support staff, • Complete related projects successfully and promptly WHAT WE'RE LOOKING FOR • Bachelor’s Degree, • Bilingual in English and Spanish, both verbal and written, • 2+ years of call center-style phone support or other customer service experience, • Energetic, positive, mature person who works well independently and as part of a team, • Excellent verbal and written communication skills, • Self-motivated, detail-oriented and exceptionally organized, • Exceptional critical thinking, research, and problem-solving skills, • Experience using online tools in a professional setting (Ex. Salesforce, G-Suite, or other internal tools) Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $24 - $29 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay ranges for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Associate Customer Success Partner serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The Associate CSP will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The Associate CSP partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. With us, you’ll go further, faster. What are you waiting for? About Bentley Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award-winning innovations across the skincare, bodycare, haircare, hygiene and color cosmetics categories. Bentley’s core manufacturing capabilities include OTC’S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency. Why be a Purchasing Manager at Bentley? We’re ideally looking for someone who has a strong grasp on data analysis, purchasing forecasts and an understanding of the global market. This would be a great opportunity for someone to step into a strategic role for the first time and apply their knowledge, building good practice and ways of working from scratch. You will truly be able to make a difference in this role and will have true autonomy. As a Purchasing Manager, you’ll: • Develop and implement a purchasing strategy aligned with the company's objectives., • Identify and evaluate suppliers, negotiating contracts, pricing and payment terms to foster long-term partnerships., • Analyze market trends and forecasts to anticipate supply chain challenges and opportunities., • Oversee day-to-day purchasing activities, ensuring timely and efficient sourcing of materials., • Manage supplier performance and compliance, conducting regular assessments and audits., • Collaborate with product development and commercial teams to ensure alignment of sourcing with product timelines and quality requirements., • Monitor and manage purchasing budgets, providing insights on cost-saving opportunities., • Build, mentor, and lead a high-performing purchasing team., • Work closely with R&D, marketing, production, and quality assurance teams to ensure seamless integration of purchasing strategies., • Participate in cross-functional projects to drive efficiency and enhance product offerings. What skills and experience do I need for this role? • Comprehensive knowledge of the beauty industry, • Strong negotiation skills, • Numerical and data driven, • A deep understanding of supply chain management, • Collaborative approach, • Highly organised and strong time management, • A strong people manager who can lead and develop a team of 3 people. What’s in it for me? • Salary of between $85,000 - $100,000 (Negotiable), • Hybrid work schedule: 3 days in office and 2 days working from home, • Office Location: Edison, New Jersey, • Medical, Dental & Vision plans, • 401k, • Exclusive employee discounts on THG Brands About THG We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing (Bentley & THG Labs), new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Location: Based in CET, Eastern US, or Middle East time zones, with the ability to maintain a 70% schedule overlap with the team’s core working hours of 10 AM to 5 PM CET. Remote | Full-time Compensation: Competitive Job Description We are hiring on behalf of our client who is seeking a Senior Technical Architect to join a high-impact Research & Development Innovation unit. This role is a critical team augmentation for a project focused on the development of a Tiered Pricing Mechanism. The Technical Architect takes full ownership and accountability for the technical decisions of a product, designing solutions—including products, components, features, and libraries—that satisfy both functional and non-functional requirements. This position bridges the gap between engineering and research to bring groundbreaking concepts to life. The role centers on validating technical feasibility, rapidly prototyping solutions, and simulating protocols to test the boundaries of possibility. The successful candidate will design and steer the technical direction of prototypes, transforming innovative product ideas or cutting-edge research into tangible, proof-of-concept models. By working at the intersection of theory and practical engineering, the Technical Architect ensures that innovative concepts are viable solutions ready for the next stage of development. Key Responsibilities Software Architecture and Technical Design • Define and document technical and architectural visions for products, components, and libraries., • Ensure recommended software engineering principles are followed across all projects., • Design solutions that satisfy business, functional, and non-functional requirements, distinguishing features from enablers., • Define subsystems and their interfaces while allocating clear responsibilities across the architecture., • Establish critical non-functional requirements and raise awareness of these needs among stakeholders., • Document all architecture and technical decisions in a centralized, accessible location., • Evaluate and select appropriate software, hardware, and integration methods, ensuring products do not rely on unstable or immature external libraries., • Factor the long-term costs of architectural decisions into the overall decision-making process. Teamwork and Delivery • Support agile software development practices and participate in planning, solution definition, and exploration of alternatives., • Provide technical advice during work prioritization and iteration planning., • Contribute to work breakdown and task allocation to maximize team effectiveness., • Review acceptance criteria for critical developer tasks., • Communicate technical details clearly with scientists, researchers, developers, and business stakeholders., • Summarize proposed technical solutions for management and business decision-makers., • Enable continuous delivery of features through appropriate architectural planning, timeline setting, and milestone definition. Knowledge and Continuous Learning • Acquire a deep technical understanding of the specific problem and solution spaces., • Maintain updated expertise in computer science and engineering techniques., • Review relevant literature and learn new topics as necessary to solve complex technical problems. Education and Experience • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field., • General Experience: A minimum of 7 years of professional experience in software development, including significant experience delivering production systems., • Architectural Experience: At least 3 years of experience in a technical architect role, designing solutions and overseeing system architecture., • Leadership: At least 2 years of experience leading software development teams, providing both technical leadership and mentorship. Technical Skills and Competencies • Methodologies: Practical experience applying Agile software development methodologies in cross-functional teams., • Programming Paradigms: Solid understanding of both functional and object-oriented programming paradigms., • Languages: Hands-on experience with languages such as Haskell or Rust., • Tools: Proficient in version control practices, including experience with Git and common Git workflows., • Collaboration: Proven experience collaborating with scientists, researchers, or formal methods specialists in interdisciplinary environments., • Vision: Ability to define and articulate technical visions and break down solutions into manageable tasks with clear acceptance criteria., • Competitive compensation package commensurate with experience., • Opportunity to work on cutting-edge R&D projects within the Web3 and decentralized finance space., • Remote-first, collaborative work environment., • Professional development opportunities within a highly technical and innovative team. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing . MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting .

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction. • Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian., • Provide information on product features, pricing, promotions, and delivery options., • Assist customers with order placement, tracking shipments, and resolving issues efficiently., • Document customer interactions and feedback in the CRM system to enhance service quality., • Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction., • Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers., • Fluency in Norwegian (both written and spoken) is essential; knowledge of English is preferred., • Experience in customer service, ideally in the e-commerce or retail sectors., • Strong communication skills and a commitment to delivering a positive customer experience., • Ability to troubleshoot problems and handle customer inquiries effectively., • Proficiency in using customer service software and basic computer applications., • Ability to work in a fast-paced environment and manage multiple inquiries simultaneously., • Willingness to work flexible hours, including evenings and weekends as necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence. As a Quantitative Developer, you will contribute to the successful delivery of customer onboarding, solution implementation and application support services for both our SaaS and on-premises clients. You will work hands-on with both our clients and the product team, always striving to meet our business objectives. The financial markets in which our customers operate are dynamic and fast paced. Thus, requiring the Customer Services and Product teams to be continuously adapting to work on innovative solutions that serve our customers. What You'll Do: • Help design complex valuation and risk solutions through customer implementation projects that include but not limited to;, • Capturing and translating customer business requirements into solution specifications and designs., • Front-to-Risk systems configuration., • Systems integration/interfaces., • Workflow automation., • First line troubleshooting during QA and customer testing., • Provide 1st class application support to our primarily Eastern Time Zone clients., • Contribute to the full lifecycle of product development working with a team of Financial Engineers, Quantitative Analysts, Solution Architects / Developers and Project Managers., • Partner closely with product engineering, product management, sales, pre-sales and support to deliver analytics solutions that meet our clients’ expectations., • Be an active contributor to change management, and to a positive, collaborative, and high performing team environment across Numerix as a whole. Measures of success: • Customer NPS focused on application support., • Contribute to the optimisation of Professional services revenue adopting best practice throughout project implementation., • Continuous training and knowledge exchange across technical resources in PS., • Support operational efficiency in PS by logging time in NetSuite diligently. What We're Looking For: • At least 4+ years experience in financial derivatives, risk analytics and capital markets with strong understanding of quantitative finance and technology., • Some experience with risk analytics including but not limited to Historical, Monte Carlo & Scenario VaR, XVA, PFE etc., as well as In-depth familiarity with Product Structures, Curve Building, Pricing Models, Risk and Market Reference Data., • Strong demonstration, communication, and interpersonal skills are a must., • Strong understanding of the Software Development Life-Cycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA., • Strong hands-on experience with python and/or other programming languages., • Experience with cloud-based native services and SaaS offerings. Extra Credit: • Graduated with an advanced degree (Masters) in a technical discipline, such as quantitative finance, financial engineering, mathematics, or physics., • Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management. Where You’ll Work: This is a remote role, and will consider candidates from anywhere in the USA. There is no current travel requirement for this role, but we ask that the successful candidate be flexible for potential travel opportunities. An important note on salary: The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

Schonfeld Strategic Advisors LLC has an opening for a Quantitative Researcher (Equity Derivatives) in New York, NY. The position duties are as follows: Providing quantitative research support the equity derivative portfolio. Responsible for integrating different risk management systems, data feeds and alpha generation. Utilize strong technology skills and advanced programming languages, such as Python or C++, and experience with software solutions to carry out the following day-to-day duties: • Working on ad hoc risks scenarios and metrics specific to Volatility strategies;, • Building & cleaning database of volatilities using external data providers;, • Improving & creating new volatility metric screeners;, • Building custom backtester for volatility strategies and statistical analysis of trades;, • Helping Alpha generation ideas through semi systematic volatility strategies. The position requires a Master’s Degree in Physics, Quantitative Finance, Computer Science, or Mathematics or a related quantitative field or foreign equivalent, plus 2 years of experience as a Quantitative Researcher or Quantitative Developer, or a similar role working in equity derivatives. Experience must include: • 2 years of experience utilizing advanced programming languages, such as Python, C++, and Java., • 2 years of experience with Cluster/Scheduler software solutions., • 2 years of experience in leveraging financial analysis to create mathematical models to develop improved tools or advanced financial instruments., • 2 years of experience in designing, developing, and improving financial models and analytics for execution research and quantitative trading., • 2 years of experience in building and calibrating market impact models, • 2 years of experience in equity derivatives pricing and risk computing., • 2 years of experience in volatility financial models, including equity derivatives., • 2 years of experience in the optimization of collecting, filtering, and analyzing market data using databases, • 2 years of professional or academic experience in machine learning algorithms regressions and classifications algorithms. Part-time telecommuting permitted. Offered Wage: $200,000/year CV to Dylan Katz (), Ref. ZS25 Schonfeld Strategic Advisors LLC is an Equal Opportunity Employer #LI-DNI

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers. KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists. KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi. KoBold’s IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly—from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity. In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks—renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant. This is a player-coach role. You’ll spend meaningful time building and configuring systems yourself—writing Okta provisioning workflows, managing Jamf and Intune policies in Terraform, scripting automation for repetitive work—while also coaching and mentoring your direct reports, setting priorities, and raising the bar for what IT operations looks like at a fast-moving exploration technology company. Endpoint Management & Fleet Operations • Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries, • Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints, • Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support, • Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling, • Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees, • Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes, • Own internet reliability and network performance at all global remote KoBold sites Software Procurement, Licensing & Vendor Management • Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals, • Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance, • Optimize license utilization across the SaaS portfolio—track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors, • Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend, • Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools Identity, Access & Employee Lifecycle • Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation, • Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance, • Build automation for minimal-touch employee onboarding and offboarding—ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned, • Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training Team Leadership & Training • Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development, • Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions, • Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team Cross-Functional Collaboration • Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations, • Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response, • Partner across the company to contribute to specification, vendor selection, and change management on new software requests, • Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend, • Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort, • Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites, • 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership, • Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement, and ideally infrastructure-as-code approaches (e.g. Terraform), • Experience with identity and access management platforms (Okta strongly preferred), including SSO integration, SCIM provisioning, access request workflows, and lifecycle automation, • Experience managing software procurement and renewals: specification and change management, vendor negotiation, license optimization, renewal pipeline management, and budget ownership, • Hands-on experience building zero-touch provisioning, automated reimaging, and self-service deployment workflows, • Experience with endpoint monitoring and fleet management at scale, including remote/distributed environments, • People management or technical lead experience: demonstrated ability to coach, mentor, and grow IT staff while maintaining high execution standards, • Strong scripting skills (Python, Bash, PowerShell, or similar) for building automation and tooling, • Intellectually curious; eager to learn about the substance of mineral exploration and exploration technology, • Excellent communication and collaboration skills—comfortable working across disciplines with engineers, scientists, legal, finance, and leadership in a remote-first environment, • Proven ability to take ownership: you build the roadmap, do the research, implement the solution, write the documentation, and communicate the rollout, • Strong prioritization instincts—you can look at a long list of IT initiatives and distinguish what actually matters from nice-to-haves, and you can explain why, • Comfort with ambiguity and a dynamic work environment; eagerness to take on an evolving range of responsibilities at a fast-growing company, • Experience supporting global teams across multiple time zones is a strong plus, • Familiarity with Google Workspace administration, CrowdStrike, Datadog, or similar tooling is a plus KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status. This position is full-time, exempt. The US base salary range for this full-time exempt position is $150,000 - $180,000 USD, plus equity and benefits including 401k matching. Location: KoBold is a remote-first workplace. We are open to candidates currently residing anywhere in the United States or Canada. CST or EST time zone preferred. All candidates must be legally authorized to work in the United States or Canada.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

You'll be the person who figures out what Firecrawl should build next — and why. Right now, our engineers are shipping great infrastructure, and our support and sales teams are handling inbound well. But the bigger product bets — the ones that turn a good tool into a dominant platform — are stalling because nobody has the bandwidth to do real customer discovery. We have a state-of-the-art commercial research paper search endpoint with one customer using it. We have answers, reranking, monitoring — strong features that aren't getting the focused attention they deserve. You fix that. This isn't a PM role where you write tickets and manage a backlog. You're in the field. You talk to customers — a lot of them. You find the patterns, source the insights, and bring them back to the team in a way that changes what we prioritize. You're the bridge between what developers are actually trying to do and what we're building. Salary Range: $160,000–$230,000/year (Range shown is for U.S.-based employees. Compensation outside the U.S. is adjusted fairly based on your country's cost of living. You can explore how we calculate this here: ___.) Equity Range: Up to 0.15% Location: San Francisco, CA (Hybrid) Job Type: Full-Time Experience: 3+ years in product research, customer discovery, technical PM, or founder-level product work — with demonstrated results Visa: US Citizenship/Visa required Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. In just a year, we've hit 8 figures in ARR and 100k+ GitHub stars by building the fastest way for developers to get LLM-ready data. We're a small, fast-moving, technical team building essential infrastructure superintelligence will use to gather data on the web. We ship fast and deep. Talk to customers constantly. This is the job. You're running 15-25 customer conversations a week — discovery calls, user interviews, onboarding sessions, churn conversations. You're not surveying people. You're having real conversations that uncover what they're building, where they're stuck, and what would make Firecrawl indispensable to their workflow. You develop a sixth sense for what customers say versus what they actually need. Find the insights that change priorities. You don't just report what customers said — you synthesize it. You spot the patterns across dozens of conversations and turn them into clear, actionable product recommendations. "Here's the use case we're missing, here's how big it is, here's what we'd need to build, here's why it matters now." You bring receipts. Own customer discovery for new product surfaces. When the team is exploring a new direction — a new endpoint, a new pricing model, a new market segment — you're the person who goes deep. You map the landscape, talk to the right people, and come back with a clear picture of whether it's worth pursuing and how to win. You've done this at the 0-to-1 stage and you've done it at scale. You know the difference. Be the voice of the customer in every product conversation. You're in the room when product and engineering decisions are being made. Not to slow things down — to make them sharper. You bring real user context that prevents the team from building technically impressive things nobody asked for. Close the feedback loop. When the team ships something based on your research, you go back to the customers who informed it. You validate. You measure. You learn. Discovery isn't a one-time phase — it's a continuous cycle that compounds the more you do it. Create content from customer conversations. The best product research doubles as marketing. Customer stories, use case write-ups, product positioning insights — you naturally produce content that helps the team sell and market, not just build. Ex-founder energy. You've built something from scratch — ideally in dev tools or technical infrastructure. You know what it feels like to talk to your first 100 customers and figure out product-market fit by hand. That instinct doesn't come from reading about it. YC background is a major plus. Genuinely technical. You don't need to be writing production code, but you need to understand the product deeply enough to have credible conversations with developers. "Engineer" should be somewhere in your background, or you should be the kind of person who can vibe-code a working prototype and talk fluently about APIs, SDKs, and developer workflows. You can't do discovery on a technical product if you don't understand how it works. Exceptional communicator. You're great on camera, great on calls, great in writing. You can talk to a senior ML engineer about their RAG pipeline and then turn that conversation into a crisp internal brief that changes what the team builds. You're organized, you follow up, and people enjoy talking to you. Executor, not theorist. You don't produce 30-page research reports that nobody reads. You produce clear recommendations with enough evidence to act on, and you move fast enough that your insights are still relevant when you share them. You bias toward action. Comfortable with ambiguity. There's no playbook for this role at Firecrawl yet. You're building the customer discovery function from scratch. If you need a manager to tell you who to talk to and what questions to ask, this isn't the role. If you thrive when you get to figure it out — keep reading. Backgrounds that tend to do well: Ex-founders in the dev tools or API infrastructure space who understand 0-to-1 customer discovery. Technical PMs who've done real discovery work (not just roadmap management). Developer advocates who went deep on product strategy, not just content. People from the YC network who understand how early-stage companies find product-market fit. Engineers who realized they were better at talking to customers than writing code — and leaned into it. Traditional product managers. If your experience is writing PRDs, grooming backlogs, and running sprint planning — that's not this. We need someone who's in the field, not in Jira. Consultants or freelancers. We need someone embedded in the team who builds deep context over time. If your background is mostly advisory work or short engagements, the learning curve will be too steep and the insights too shallow. People who aren't technical enough. If you can't hold your own in a conversation about web scraping, API design, LLMs, or developer infrastructure — you won't be credible with our customers and you won't be useful to our engineering team. You don't need to be an engineer. But you need to be deeply comfortable in technical territory. Conference-circuit types. If your version of "customer discovery" is networking at events and collecting business cards, that's not what we mean. We mean sitting down with a developer, understanding their architecture, and figuring out where Firecrawl fits — or doesn't. Slow movers. We're a 26-person company competing in a market that's moving at light speed. If you need weeks to synthesize findings or months to build conviction on a recommendation, the window will have closed. We operate at an absurd level of urgency because the window for what we're building won't stay open forever. If that excites you, keep reading. If it doesn't, no hard feelings — but this role probably isn't for you. Salary that makes sense — $160,000–$230,000/year, based on impact, not tenure Own a piece — Up to 0.15% equity in what you're helping build Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge Parental leave — 12 weeks fully paid, for moms and dads Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally Team offsites — A change of scenery, minus the trust falls Sabbatical — 3 paid months off after 4 years, do something fun and new Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind Doctegrity telehealth — Talk to a doctor from your couch 401(k) plan — Retirement might be a ways off, but future-you will thank you Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit Pet insurance — Because fur babies are family too SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy E-Bike transportation — A loaner electric bike to get you around the city, on us Application Review — Send us your work and a quick note on why this excites you. We want to see evidence of real customer discovery work — case studies, product pivots you drove, insights that changed a company's direction. A portfolio of "I talked to X customers and we built Y as a result" goes a long way. Intro Chat (~20 min) — A quick conversation to get to know each other. We'll talk about what you've been working on, your experience with customer discovery, and what drew you to Firecrawl. Time for your questions too. Deep Dive Chat (~45 min) — Walk us through a real example: a time you ran customer discovery that meaningfully changed what a product team built. We'll go deep on your process — how you identified who to talk to, what you asked, how you synthesized, and how you got the team to act on it. Then we'll explore a live scenario at Firecrawl — how would you approach discovery for a product surface with low adoption? Founder Chat (~30 min) — Culture, pace, ownership, and how you like to work. Time for your questions too. Paid Work Trial (1–2 weeks) — Run a real mini-discovery sprint. Talk to actual Firecrawl customers, synthesize what you learn, and present a recommendation to the team. We evaluate on the quality of your insights, how you run conversations, and whether your recommendation would actually change what we build. Decision — We move fast after the trial. If you want to be the person who figures out what the fastest-growing web data infrastructure company should build next — by actually talking to the developers who use it — this is your shot. 👉 Apply now.

Company Information Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed. General Summary As a Customer Success, Account Manager on our team, you will be a co-architect of the customer experience for our high-volume account segment. This is a unique hybrid role designed for a CSM who loves nurturing relationships but is equally passionate about the "multiplier effect"—using marketing strategies and digital motions to provide a high-touch feel at a massive scale. You will manage the account journey post-sales through renewal, ensuring these customers are successfully onboarded, supported, nurtured, and renewed. You aren't just following a playbook; you are co-designing the digital outreach and automated motions that define how we scale. You will partner closely with our team to build the logic, content, and workflows that bridge the gap between human connection and automated efficiency. You are a continuous learner with a flair for communication who approaches the challenge of "scaling empathy" as an opportunity to improve. You will sit directly with the Customer Success team, work in close collaboration with the Education and Adoption team, as well as the Implementation and Support teams and report to the Manager, Customer Success. Core Functions: Account Management, Retention and Expansion: • Manage a high-volume book of business within our scale segment, leveraging "one-to-many" strategies to drive renewals and expansion opportunities., • Grow your assigned book of business by anticipating and proactively servicing your customers' needs, using data to identify opportunities for deeper adoption across your territory., • Monitor client accounts, listen to customer feedback, and ensure customer satisfaction, acting as a representative of the customer internally., • Meet or exceed a quota of renewals and expansions., • Respond to inbound communications in a timely fashion, process orders, activate subscriptions, and in coordination with the Implementation and Support team, provide training and support when needed to assigned accounts., • Maintain accurate client records, keeping track of changes such as point of contact, contract updates, activities, notes, and renewals in Hubspot., • Partner with sales to drive the upsell of subscriptions in organizations, thus increasing the overall revenues and the number of high-value and mid-value accounts., • Negotiate contracts and pricing with current customers as a part of the expansion motion, identifying opportunities to offer additional solutions., • Provide updated information to the client about new and/or improved products or services to make upsells., • Collaborate with management and cross-functional teams on efforts to forecast and identify growth opportunities within your territory., • Create and execute "human-centric" customer marketing materials, including automated email sequences, in-app guides, etc. that feel like a 1:1 conversation., • Develop digital success motions that guide customers through key milestones in their journey without requiring manual intervention for every step., • Write compelling, brand-aligned copy for customer outreach that educates users on best practices and drives deeper product adoption., • Partner with the team to co-design the logic for automated customer journeys, • Leverage the tech stack (Hubspot and automation tools) to organize daily tasks and build workflows that make managing hundreds of accounts seamless. Other: • Collaborate among direct team members and across the brand to contribute to a Community of Best Practices., • Default to excellent customer service in all circumstances., • Leverage tech stack to organize and execute daily responsibilities and tasks., • Attend trade shows to demonstrate the value and functionality of the product to the customer base and/or prospective customers., • With direction from leadership, execute on large scale campaigns and missions as necessary., • 2-4 years of experience in customer success, or customer marketing in the EdTech space, with a demonstrated ability to manage a book of business and meet or exceed renewal and expansion quotas., • Strong communication and interpersonal skills, with the ability to build and maintain customer relationships, serve as the primary point of contact, and effectively defuse challenging situations., • Experience building "one-to-many" materials or digital success motions (e.g., automated email campaigns, webinars, or self-service resources)., • Customer-oriented mindset and a commitment to delivering excellent service, with proven success in anticipating and addressing customer needs., • Exceptional communication and copywriting skills, with the ability to turn technical updates into warm, engaging customer content., • Experience with data analysis and critical thinking, with the ability to use insights to identify growth and expansion opportunities., • Proficiency in CRM systems (such as Hubspot) and other relevant tech stack tools to keep accurate client records and organize daily responsibilities., • Contract negotiation skills, with a demonstrated ability to negotiate terms, renewals, and expansions with existing clients., • Ability to collaborate across departments, especially with sales, implementation, marketing, and support teams, to drive upsells, facilitate product demos, and ensure consistent messaging., • Strong organizational and time-management skills, capable of handling multiple accounts and tasks, meeting deadlines, and responding to inbound communications in a timely manner., • Willingness to travel occasionally, including to trade shows or client sites, to represent the product and company. Desired Qualifications: • Familiarity with MakeMusic Cloud (formerly SmartMusic), Finale and/or other widely used music education or composition platforms., • Prior experience in the music SaaS industry or as a musician and/or music educator. Compensation: Peaksware/MakeMusic is committed to fair and equitable compensation practices. The hourly compensation range for this role in Colorado is $23.34-$38.90. Each role at Peaksware has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. This role is eligible for variable compensation, including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment: This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands: While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Travel: Willingness and ability to travel 5-10% of the time. Anticipated travel to include internal company events and industry tradeshows. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy. Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes.___

Overview: We are seeking a Product Manager with infusion pharmacy experience to join our team. This role will focus on driving the development and enhancement of infusion-related products and solutions, ensuring they meet clinical, operational, and regulatory requirements. The ideal candidate will have a strong understanding of infusion workflows, devices, and software integration within healthcare settings. The Product Manager is responsible for establishing deep product expertise from a product and market perspective by understanding buyer and user personas, features and functionality, ROI, value proposition, architecture, competitive landscape, voice of customer, and market trends. This person has strong communication and influencing skills and collaborates with cross-functional stakeholders (i.e. development, marketing, sales, implementation, client success, legal/risk, finance) in efforts to support their product(s) in market. This person is responsible for understanding the jobs to be done and leverages market intelligence, regulatory shifts, client feedback, and internal stakeholder feedback to define and prioritize enhancements (features or operational tools) and new products into a product roadmap. A Product Manager is knowledgeable in the Agile framework and follows Agile processes in partnership with the Product Owner to write product requirements, communicate priorities for sprint and release plans, participates in backlog refinement and retrospectives. This role is also responsible for forecasting and tracking against budget, maintaining a product-level P&L, and tracking product key performance indicators (KPIs). Duties and Responsibilities: • Translate the business strategy into product strategy and vision while working closely with Corporate Development to support buy and partner paths., • Own and drive product roadmap, defining and planning releases, and driving on-time delivery., • Build product-level revenue and booking forecasts, manage product profitability, and drive commercial success by leveraging key tools and data assets for analysis., • Exhibit strong market knowledge surrounding your industry and product to drive insights about regulations, competition, industry-shifts into the pricing, packaging, and positioning of your products., • Lead product development, strategy, and design from concept to design to development to market launch., • Develop new products and features by conducting market research, generating product requirements, developing marketing strategies, and determining specifications, release schedule, pricing, and positioning for product launch., • Understand current and planned business offerings, programs, and processes, and work with business stakeholders to support these needs and requirements in our information technology solutions;, • Facilitate and conduct regular meetings with Product Management, Engineering, Implementation, Customer Support and additional stakeholders to ensure the understanding, clarification, and implementation of requirements in the development environment;, • Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, and costing special and customized orders., • Continuous customer engagement and development of customer relationships to drive voice of customer into new and existing product offerings and product positioning., • Strong proficiency in analyzing data and translating it into actionable plans which are consumable to senior leaders and internal stakeholders., • Strong collaboration with Product Owner to manage the roadmap, prioritize work, and refine requirements., • Communicate with confidence and expertise your product strategy, vision, and performance to senior leadership at regular intervals including monthly business unit reviews and bi-weekly cross-business unit reviews., • Maintain an expert level of knowledge regarding products, services, infrastructure and operations of Inovalon to achieve optimal insight into Inovalon's product development, capabilities, and functionality requirements., • Maintain compliance with Inovalon’s policies, procedures and mission statement;, • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and, • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: • Minimum of 3-5 years of business and/or data analysis experience;, • 3-5 years experience billing in the following environments: transplants, oncology, and infusion, • Infusion pharmacy experience, • Experience in driving product development, preferably in an Agile software development environment;, • Experience leading meetings and presenting information to senior leadership;, • Strong analytical and problem-solving skills;, • Ability to think strategically and define and layout a vision;, • Excellent verbal and written communication skills;, • Excellent interpersonal skills including effective listening and negotiation skills;, • Strong organization and time management skills;, • Strong work ethic and passion for product management, • Detail-oriented with excellent follow-up skills; and Education: • Bachelor’s Degree (preferred) Physical Demands and Work Environment: • Sedentary work (i.e., sitting for long periods of time);, • Exerting up to 10 pounds of force occasionally and/or negligible amount of force;, • Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;, • Subject to inside environmental conditions; and, • Travel for this position will include less than 5% locally usually for training purposes.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, Texas, you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Team Selling Approach: You operate as the "CEO of your accounts," proactively identifying internal resources and mobilizing cross-functional partners to deliver without waiting to be asked. * Consultative Stakeholder Management: You guide district leaders toward the right solution rather than simply reacting to requests. You bring a prescriptive point of view while ensuring the customer feels heard and valued. * Texas K-12 Expertise: You possess a deep understanding of the Texas educational landscape. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a SaaS environment. * A proven track record of meeting GRR and NRR and retention targets. * Demonstrated experience leading commercial conversations around renewals, expansion, and pricing * Comfortable navigating complex, multi-stakeholder organizations and building relationships at the executive level. * Technically proficient in Salesforce or a comparable CRM. * Willingness to travel within the state as needed to support district relationships (30%). Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

SolAmerica Energy is a developer and long-term owner/operator of solar and storage projects. Based in Atlanta, Georgia, SolAmerica has successfully developed and built solar power projects throughout the eastern half of the United States and has a growing pipeline in more than 20 states. SolAmerica is committed to advancing diversity, equity, and inclusion and believes in attracting, retaining, and advancing employees who will best serve and represent its customers, partners, and communities. We promote fostering a work culture of mutual respect and teamwork, ensuring that everyone can grow and contribute at their greatest potential. For additional information about SolAmerica, visit ___. The Analyst is a critical member of the SolAmerica Energy finance team. Operating on the front lines, this role is responsible for executing project-level financing, developing complex financial models, and providing strategic analysis to drive company growth. This position requires a driven, self-motivated individual who wants to learn and grow within a high precision team. The Analyst works directly with the Project Finance team to optimize asset value and evaluate expansion into new markets and M&A opportunities. • Support the CIO and Project Finance team with all debt, tax equity and other project-level financing processes for the company’s solar and/or storage portfolios, including determining optimal project financing structures, working with lenders and investors, and negotiating financing agreements., • Assist in constructing and maintaining financial models and coordinating with internal and external stakeholders to enable a streamlined and consistent approach for investment decisions., • Work cross-functionally with the Engineering, Business Development, Treasury, Legal, and other teams within SolAmerica to ensure accurate inputs and clear messaging are incorporated into all Project Finance work products., • Provide insights and detailed analysis for the valuation of project portfolios both owned and under development., • Interpret and transfer large amounts of data to support Business Development and Origination with PPA pricing and scenario analysis., • Coordinate with third-party consultants to ensure the timely delivery of Independent Engineer reports, appraisals, and insurance reports and other deliverables required for financing processes., • Establish and foster relationships with stakeholders across the Renewables and Energy Transition sectors to leverage industry contacts for future opportunities., • Maintain comprehensive coverage of the company’s target markets, understanding current market conditions, rules and regulations, most important actors within each market, and other key economic factors influencing the company’s efforts in said markets., • Provide training and mentoring to analysts, as required., • BA/BS required, ideally in a quantitative, business, or technical field; Advanced Degree preferred., • Minimum of 1 year of relevant working experience in the Solar Energy Field and Project Finance., • Proven skills and experience in project-level financing in the solar energy industry., • Familiarity with the development and diligence process required to successfully finance energy projects., • Demonstrated experience with Excel spreadsheets, financial modeling and data analysis., • Familiarity with financial/accounting principles as well as electricity industry players, economics, and trends., • Experience using a computer, Microsoft Office, and Adobe., • Exceptional communication skills—written, verbal, and in presentations—with the ability to speak effectively to all levels of audiences., • Highly driven and self-motivated with the ability to push goals/processes forward independently and within a team., • Strong analytical and critical thinking skills and ability to interpret large amounts of information from various sources., • Detail oriented and organized., • Ability to manage multiple projects under various deadlines., • Positive attitude, high energy, supportive team member, problem solver, able to work in a fast-paced and collaborative environment. Our total rewards strategy is designed to support our employees to thrive professionally and personally while seeking to create a culture of work/life balance as we work toward our collective goals as a business. This position comes with four weeks of PTO, Company Paid Holidays and 401(k)+ Match, monthly stipend to go towards communication expenses and all our health insurance benefits are effective from Day 1. SolAmerica Energy will only consider candidates for this position while it is active. SolAmerica Energy will not consider unsolicited candidate applications from third party agencies.

Job Type Full-time Description Location: Remote (US CT/ET preferred) Reporting to: VP, Product Marketing CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit and follow us on Twitter, LinkedIn, and Facebook. As our first Solutions PMM, you will shape the Unify narrative, weaving CloudBees capabilities into customer-ready solutions that tackle real DevOps challenges such as orchestrating complex enterprise releases, boosting developer productivity with AI, and delivering at scale across hybrid cloud and on-prem environments. You will ensure that the value of Unify resonates within the company and with every customer and prospect. Your work will elevate launches, lifecycle campaigns, growth programs, field enablement, and partner motions, propelling CloudBees into its next stage of growth. Shape the future of DevOps with your ability to: • Drive go-to-market strategy: Design and continuously refine a strategy that links CloudBees Unify messaging, packaging, pricing, and channel plays to concrete pipeline and revenue targets., • Craft the narrative: Build crisp messaging, positioning, and value props that span CloudBees Unify, our Agentic AI capabilities, and adjacent offerings., • Launch solutions: Drive GTM plans, from packaging to demand gen, to bring new solution bundles to market., • Fuel demand: Partner with marketing teams on campaigns, webinars, and events that create pipeline in target verticals., • Be a thought leader: Elevate CloudBees’ voice by publishing opinionated content, briefing analysts, and speaking at industry events so we’re seen as the authority on DevOps and agentic AI., • Enable the field: Arm Sales, SEs, and Partners with playbooks, competitive insights, and customer-facing collateral that win deals., • Lead with data: Define success metrics, track adoption, and iterate quickly based on market feedback., • Be the voice of the customer: Gather market, buyer, and competitive intelligence to shape roadmap and pricing decisions., • Leverage AI: Use generative AI to automate research, sharpen messaging, and accelerate GTM execution, multiplying the team’s impact and productivity., • 8+ years in product or solutions marketing for DevOps, developer platforms, or adjacent SaaS products., • Track record of launching multi-product solutions that generated measurable revenue impact., • Deep understanding of software delivery and the enterprise buyer journey., • Talent for translating technical capabilities into clear, business-level value., • Strong storyteller with executive presence and proven cross-functional leadership., • Comfortable working Agile across globally distributed teams; bias for action and experimentation., • Experience marketing AI/ML or agentic-AI-driven developer tools., • Familiarity with regulated industries (finance, healthcare, public sector).

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit ___ for more information. About the Role We’re looking for a Senior Product Manager to play a core role in building Hello Heart’s next generation of products across multiple business domains. As part of a rapidly growing product organization, you will help shape new product lines, expand into new markets, and drive meaningful business outcomes in a high-velocity, high-impact environment. Hello Heart operates in a B2B2C model we sell to enterprises, but at the end of the day, the product you build is a consumer product used by real people to manage their health. We’re looking for someone who is obsessed with impact, deeply curious about user behavior, and motivated by creating products that deliver both business value and meaningful real-world outcomes. This role emphasizes business thinking, commercial impact, and strong cross-functional partnership. As acting product owner, you’ll work closely with GTM teams to identify product opportunities and validate market needs. Then, you’ll collaborate with Design, Engineering, and Data to translate those opportunities into scalable, high-quality products that deliver real customer value and measurable business results. If you thrive in ambiguity, love turning insights into scalable products, and want to help build a product organization focused on ownership, business outcomes, and fast execution not just feature delivery, this role is for you. Responsibilities • Lead the full product lifecycle, from discovery and opportunity sizing to launch, adoption, and iteration., • Translate business goals into product opportunities with clear KPIs and hypotheses., • Make data-driven prioritization decisions that maximize business impact without compromising user value., • Partner closely with GTM teams to understand customer needs, improve win rates, and support commercial strategy., • Collaborate with Design, Engineering, and Data to deliver high-quality products that solve meaningful problems., • Conduct market and competitive analysis to inform product strategy and uncover new opportunities., • Define success metrics, analyze product performance, and use data to guide prioritization and direction., • Drive discussions around pricing, packaging, and product positioning with cross-functional partners., • Communicate product vision, progress, and insights to executives and cross-functional leaders., • Take ownership in a fast-moving environment helping to establish best practices and shape a rapidly growing product organization. Qualifications • 4+ years of product management experience in SaaS or technology companies, ideally with experience in B2B2C environments., • Strong business orientation with a proven track record of driving commercial impact, revenue, or customer outcomes., • Previous experience partnering with global teams, working across multiple time zones while driving results., • Excellent analytical skills, with comfort in data-driven decision-making and ambiguity., • Strong communication and storytelling abilities; able to articulate product value and align teams around a shared vision., • History of taking ownership and delivering results in fast-paced, high-growth environments., • Passion for building products that improve people’s health and create measurable value at scale. The US base salary range for this full-time position is $165,000 to $190,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our ___.

Job Summary The Sr. Product Marketing Manager is responsible for driving initiatives that shorten the sales cycle through enhanced brand awareness and compelling storytelling, with a specific focus on the mortgage sector. This role requires developing educational materials, clearly articulating MeridianLink’s unique value proposition within the mortgage industry, and effectively targeting key audiences. Responsibilities include designing and implementing internal and external communication strategies, conducting market research for new mortgage-related products, establishing development timelines, influencing pricing and packaging decisions, and guiding sales teams. A key focus will be creating customer-facing messaging that effectively communicates product benefits and features in the mortgage space, alongside producing impactful customer case studies to demonstrate product value. Responsibilities -Work on projects that create a lasting impact on the company, particularly in the mortgage sector. -Act as a developer and leader in educating teams on departmental and company policies and techniques relevant to mortgage products. -Conduct market research on new mortgage-related products, establish development timelines, influence pricing and packaging, guide sales teams, and create effective messaging and market positioning. -Articulate outbound tasks necessary to clearly communicate the benefits of mortgage product features and translate them into customer-facing messaging. -Assist sales teams by providing essential knowledge and tools for success in the mortgage market, developing customer-facing presentations, updating the website, and outlining marketing programs for demand generation. -Lead product demonstrations at trade shows and webinars, delivering engaging presentations to customers and prospects in the mortgage industry, while also creating impactful marketing collateral. Qualifications: Knowledge, Skills, and Abilities -Excellent verbal and written communication skills. -Bachelor’s degree and 4-6 years of relevant experience, with a strong emphasis on mortgage-related roles. -Career-level professional within the subject area, particularly in mortgage product marketing. -Expected to be highly skilled and proficient in the mortgage industry. \n \n MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments. MeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law. MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process. Salary range of $104,000 - $146,800. [It is not typical for offers to be made at or near the top of the range.] The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location. MeridianLink offers: Potential For Equity-Based Awards Insurance coverage (medical, dental, vision, life, and disability) Robust paid time off Paid holidays 401(k) plan with company match Remote work All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time. #LI-REMOTE

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on ___, ___ and ___ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our ___.

Our Story Position Overview We’re hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you’ll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you’ll build and scale the product organization’s team and practices to ensure we’re building the right things, and turning them into a strong business with a necessary impact. What You’ll Accomplish In your first 6 months you’ll… • Establish a clear product operating cadence and decision-making framework across leadership, • Audit and refine the product roadmap, aligning it to company priorities and market opportunities, • Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you’ll… • Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities, • Own product’s contribution to revenue, including pricing, packaging, and tight partnership with GTM, • Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You’ll Thrive in This Role If You… • Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments, • Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies, • Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them, • Are comfortable operating in ambiguity and creating structure where none exists, • Know how to translate messy, incomplete data and user signals into clear product direction, • Have experience building and mentoring product teams, especially from early stages, • Can partner effectively with engineering, GTM, and leadership to drive alignment and execution, • Communicate with clarity, confidence, and low ego, • Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We’re a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You’ll work with the: • CEO: Strategic partner on product vision, priorities, and company direction, • VP of Product: Day-to-day collaboration, coaching, and organizational scaling, • CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility, • Sales & Marketing: Align product with GTM strategy, positioning, and customer needs, • Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process • Recruiter Screen (20–30 minutes), • Hiring Manager Interview, • Team Panel Interview, • Practical Exercise / Working Session, • Founder & Leadership Interviews, • Offer Compensation & Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges Apply Even If You Don’t Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you’re excited to help shape the future of [industry/problem], we’d love to hear from you.

At ___, we're building the fastest data flywheel for physical AI. We generate synthetic data and simulation scenarios that allow robotics and autonomous systems teams to train and test their AI in minutes instead of months. Our customers use Bifrost to land spacecraft on Mars, detect pirates across the Atlantic, and build AI systems that work reliably in the real world. * Synthetic data and simulation platform for physical AI and robotics * Backed by Carbide Ventures, Airbus Ventures, Peak XV Partners (fka Sequoia Capital), Wavemaker Partners, CapVista, Techstars, Lux Capital and others * Used by NASA, Anduril, Honda, Mitsubishi, and frontier AI labs to build AI systems that work in the real world * Work with an exceptional team to solve impactful problems Main Quest We’re hiring an early-career Account Executive who wants to become elite at selling deeply technical AI software. This is not a traditional AE role. You will operate like a hybrid of: * Sales operator * Technical translator * Market mapper You’ll work directly with the CEO, engineering, and product teams to drive revenue in some of the most important and fastest-growing sectors in AI. That includes: * Working with Founders & Core team to go from 10 to 100 customers * Enhancing the existing winning playbook to drive new customer acquisition * Driving trials, and trial conversions across the established ICP * Helping the SDE team tweak their lead qualification process where needed * Owning and driving revenue metrics * Own full-cycle sales across target verticals (defence, maritime, robotics, autonomy, aerospace, etc) * Identify, map, and break into high-value accounts (governments, primes, advanced startups) * Run highly tailored outbound using modern AI sales and CRM tooling (Attio, Apollo, Clay, GPT agents, etc.) * Conduct discovery with technical stakeholders (ML engineers, Perception teams, Program leads) * Translate complex technical capabilities into clear business value * Partner with PMs and Solutions Engineers to land pilots, PoCs, and deployments * Work closely with leadership on deal strategy, pricing, and positioning * Continuously refine messaging based on market feedback * 1–4 years of experience in B2B sales, GTM, or technical customer-facing roles * Experience selling or working with technical products (AI/ML, developer tools, robotics, SaaS, infra, etc.) * Strong ability to learn and explain technical concepts * Evidence of high agency — you’ve built systems, not just followed playbooks * Comfortable working in ambiguity, early-stage environments, and founder-led sales motions * Excellent communication skills — especially with technical buyers * Demonstrated ability to prospect creatively and persistently * Strong interest in AI, robotics, autonomy, defence, or physical systems * Familiarity with modern GTM stack * Experience running outbound campaigns or building pipeline from scratch * Exposure to PoCs, pilots, or technical sales cycles * Strong writing ability (cold emails, proposals, narratives) What We Offer * Competitive compensation * Comprehensive benefits package (healthcare, PTO, etc.). * Opportunity to work directly with the founding team from Nvidia, Google, and Lucasfilms and grow quickly * A collaborative, supportive environment with plenty of room to explore new skills. * Great memes