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Job Description Job description We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for explaining company products and services, building interest and setting up appointments. This is an in person opportunity. Remote option is not available. Responsibilities • Manage large amounts of outbound calls in a timely manner Follow communication “scripts” when handling different topics, • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives, • Seize opportunities to upsell products when they arise, • Build sustainable relationships and engage customers by taking the extra mile, • Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsSkills, • Previous experience in a customer support role Track record of over-achieving quota, • Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices, • Customer focus and adaptability to different personality types., • Ability to multi-task, set priorities and manage time effectively, • High school degree Job Type: Full-time - Pay: $18.00 - $18.50 per hour

Job Description Job Summary: Responsible for managing a variety of member service calls in a professional and timely manner. Provide exceptional member service to members and internal staff at all times. Essential Duties and Responsibilities: • Receives member telephone questions, concerns or complaints promptly and in a professional manner., • Completes research discrepancies and review need for any fee adjustments., • Completes merchant verifications., • Complete stop payment and loan revision requests, surepay and bank transfer forms for accounting department., • Facilitate the financial security of our members by educating them on SunWest’s products and services., • Provide and assist with online help for password resets, surepay and bank transfer forms as needed/required., • Resolves member questions regarding accounts, orders and payments., • Completes weekly information center reports accurately and promptly., • Uphold the compliance requirement of all related federal regulations, including but not limited to; the Bank Secrecy Act and Anti-Money Laundering policies and procedures. Complete annual BSA training requirements as established by SunWest Credit Union., • Perform related duties as assigned by supervisor. Education and/or Work Experience Requirements: • High School Diploma or Equivalent required., • Valid driver’s license required., • Minimum two years customer service experience in call center , Credit Union a plus., • Excellent computer efficiency (MS Office/Word/Excel and Outlook). Required, • Understanding of Credit Union Philosophy, a plus Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivy standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 10 lbs., • Must be able to talk, listen and speak clearly on the telephone.Company DescriptionSunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. When you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.SunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. \r\n\r\nWhen you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ. There are two positions open. Position Summary: The Senior Marketing Strategist develops and executes end-to-end, data-driven marketing strategies that align customer experiences with business objectives. This role leads journey mapping, advanced segmentation, and personalized omni-channel campaign execution across digital, traditional, and marketing automation platforms. The Senior Marketing Strategist partners with Product, Sales, Digital Experience, Compliance, IT, and external OEMs, dealers, and agencies to ensure strategic alignment and technical feasibility. With a strong focus on optimization and experimentation, the role interprets complex performance data and translates insights into actionable recommendations for senior leadership. Responsibilities: • Design and optimize end-to-end lifecycle strategies using research, personas, and behavioral insights. Create detailed journey maps in Figma to align UX standards with business goals, • Build and execute integrated campaigns across digital (SEO, SEM, Social), traditional (Direct Mail), and automated channels (Email, SMS, In-App) via Salesforce Marketing Cloud, • Implement incentive offer strategies in conjunction with manufacturers (OEMs)., • Maintain relationships with brand partners and external agencies to ensure messaging consistency, • Develop advanced targeting strategies using account data, intent signals, and dynamic content to deliver intuitive, personalized user experiences, • Conduct rigorous A/B and multivariate testing to refine messaging, CTAs, and channel mix. Lead optimization roadmaps to improve ROI and KPIs, • Partner with Product, Digital Experience, Sales, Compliance, and IT to define target audiences and ensure campaign technical feasibility, • Analyze complex campaign data and performance dashboards. Translate insights into executive-level presentations for senior management, • Lead marketing delivery using Agile methodologies and tools like Jira/Monday to ensure on-time execution and continuous program improvement Required Experience: • Minimum of five (5) years of experience as a Marketing Strategist, Marketing Manager, or similar role with demonstrated responsibility for developing and executing data-driven, customer-centric marketing strategies across multiple channels, • Proven experience in a highly regulated environment (Automotive Finance, Financial Services, or Insurance preferred) with knowledge of auto loans and lease maturity., • Proficient using CRM platforms (Salesforce Marketing Cloud), digital marketing analytics and expertise in Figma for creation of presentations and mapping out the customer journey, • Demonstrated track record of owning campaigns across email, direct mail and digital platforms that drive measurable growth, • Experience designing and executing multivariate optimization of roadmaps., • Certified in Google SEO and Email Marketing Education: • Bachelor’s degree in marketing, Business Administration, or related field or equivalent professional experience Overtime required Travel: 0-10% as required on an as needed basis Preferred: • Deep understanding of how CRM, marketing automation (SFMC), and data platforms integrate to trigger real-time, behavior-based customer communications, • Ability to design and implement integrated strategies across the four pillars of the customer journey: Acquisition, Onboarding, Engagement, and Retention. Must demonstrate a track record of transforming disparate touchpoints into a unified brand experience, • Experience leading marketing initiatives using Agile methodologies to plan, manage and execute, • Experience leveraging qualitative and quantitative customer research tools (e.g., SurveyMonkey, Maze, UXtweak) to inform journey design, messaging, and optimization decisions, • Experience in Automotive Finance, Financial Services, or Insurance preferred Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule • 8 am – 5 pm / Monday – Friday An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Job Description Job Summary: Independently drives UX analysis efforts, translates member insights into actionable improvements, and serves as a trusted partner to cross-functional teams. Essential Duties and Responsibilities: • Lead usability evaluations and experience assessments across multiple digital banking channels., • Analyze member feedback, survey results, and behavioral data to identify trends, pain points, and opportunities., • Create and maintain detailed journey maps and user flows that inform design and process improvements., • Plan and conduct usability testing for new features and enhancements prior to launch., • Translate research findings into clear, data-driven recommendations aligned with business objectives., • Partner closely with IT, Operations, Marketing, and Member Services to influence digital solutions., • Contribute to digital standards and best practices to ensure consistency and accessibility., • Monitor digital banking, payment, and accessibility trends to proactively recommend improvements., • Assist in developing basic user journey maps, user flows, and process diagrams., • Participate in usability testing sessions by preparing materials, documenting results, and summarizing findings., • Collaborate with IT, Operations, Marketing, and Member Services teams as a contributing team member., • Create clear documentation of observations, issues, and recommendations for review., • Learn and apply established digital standards, accessibility guidelines, and UX best practices., • Stay current on core digital banking features and common member use cases., • Other duties as assigned. Education/Skill/ Work Experience Requirements: Skills: • Excellent communication skills, with the ability to translate technical information into member centered recommendations., • A genuine passion for improving digital experiences and helping members confidently engage with financial technology., • Ability to gather, interpret, and present data driven insights clearly and effectively., • Demonstrated initiative in identifying process gaps and recommending improvements., • Strong organizational and time-management skills with the ability to prioritize effectively., • Ability to work independently with minimal supervision while supporting department goals., • Adaptability and willingness to learn new systems, tools, and practices., • Positive attitude and a genuine interest in supporting employees and members., • Team-oriented approach with the ability to collaborate effectively with others. Experience: • 2+ years of experience in user experience analysis, digital research, or member experience improvement, preferably within financial services or a similar industry., • Strong understanding of digital banking platforms and payment tools, including typical member use cases such as transfers, deposits, bill pay, and card management., • Experience working cross functionally to improve processes, interfaces, or communications. Education: • High school diploma or equivalent., • Associates or Bachelor Degree in Business, Finance, or Technology a plus. Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 20 lbs., • Must be able to talk, listen and speak clearly on the telephone.Company DescriptionSunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. When you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.SunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. \r\n\r\nWhen you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.

Great American Media is home to the family-friendly and faith driven portfolio of brands Great American Family, Great American Faith & Living, and Great American Pure Flix. We are committed to providing an uncompromised, uplifting environment that celebrates Faith, Family, and Country for the entire family. We are dedicated to our audience, and we believe that strong brands and high-quality programming create an unparalleled fan experience across the Great American Media portfolio. We are seeking a growth-centric, excellence-focused Member Services Representative to join our team. Candidates must be able to work onsite in Phoenix, AZ 85016 during the hours of 6am - 6pm Monday - Friday. Job Purpose The Member Services Representative responds to customer inquiries by phone, email and chat for the majority of the day. They troubleshoot, communicate solutions, resolve issues, and save accounts from canceling when the opportunity arises. In this role, the representative handles various inquiries as well as escalations. This role also manages disputes and projects as assigned. Overall, the representative possesses an in-depth understanding of the various devices they encounter and is able to access the billing platform to assist with various member concerns. It is imperative that the Member Services Representative can demonstrate leadership, empathy, and excellent customer service skills. Duties and Responsibilities • Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner, including highly escalated situations., • Self-manage and complete duties as assigned; stays informed of the various product offerings and potential device issues., • Address members’ billing concerns and troubleshoot device issues., • Follow communication “scripts” when handling various topics., • Identify members’ needs, clarify information, research every issue and provide accurate, satisfactory answers and solutions to their queries and concerns., • Build rapport with members quickly, always going the extra mile to ease concerns and meet needs., • Guide callers through troubleshooting, navigating the company site or using the products or services., • Review customer or client accounts, providing updates and information about billing and other account items., • De-escalate situations involving dissatisfied customers, offering patient assistance and support. When additional assistance is needed, escalate calls to Leads or Supervisors., • Collaborate with other Member Services professionals to improve customer service., • Meet personal and team qualitative and quantitative targets., • Complete quality and audit-oriented projects as needed., • Other projects and responsibilities as assigned. Qualifications • High school diploma, GED, or equivalent required., • Proficient in basic computer skills., • Experience with Microsoft Office suite., • Must have Customer Service experience. Call center, face to face or chat required., • In depth knowledge and understanding of various devices utilized by Great American Pure Flix members, or the ability to master each quickly., • Highly detail oriented., • Quick learner and one who seeks to grow with the company., • Customer focus and adaptability to different personality types., • Must have the ability to sell (save accounts), build rapport., • Able to multitask under pressure and maintain customer focus., • Excellent written and verbal communication skills, including active listening., • Bilingual (English/Spanish) is a plus. Working Conditions This position is fully onsite in an office environment and minimal travel may be required. Physical Requirements To meet the essential requirements of this position, you must be able to: • Sit for long periods of time; more than 30 minutes, • Stand for long periods of time; more than 30 minutes, • Type and complete other meticulous tasks, • Bend and reach, • Lift up to 15 pounds at a time Direct Reports None. Compensation, Benefits and Application Process Competitive base salary commensurate with experience. We offer a comprehensive benefits package including: • 401(k) retirement plan with employer match, • Employer paid medical, dental and vision insurance, • Employer paid STD and LTD, • Employer paid life insurance and AD&D plus voluntary supplemental options, • Pet Insurance, • Comprehensive paid time off – vacation, sick leave and holidays

About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Role Overview We are hiring a high-impact individual contributor to lead market-informed pricing and packaging for a rapidly scaling business. This role will shape how we understand customer willingness to pay, define value-based packaging, and ensure pricing is effectively executed across the business. You will partner closely with the Business Strategy team, which owns core pricing (unit economics, margin strategy, and discounting frameworks). Your role is to bring market and customer insight into pricing decisionsand ensure those decisions translate into clear, scalable, and executable models for Sales and systems. This is a 0→1 build role requiring strong analytical rigor, customer empathy, and the ability to operate in a fast-moving, ambiguous environment. Responsibilities • Lead market and customer research to inform pricing and packaging decisions, including segmentation, willingness to pay, and competitive benchmarking, • Design and evolve pricing and packaging models across committed, PAYG, and hybrid structures, aligned to core value drivers (e.g., compute, tokens, storage, throughput), • Develop scalable packaging constructs, including commit tiers, prepaid credits, and bundled offerings tailored to developers, startups, enterprise, and partners, • Continuously refine pricing and packaging based on customer behavior, consumption patterns, and market signals, • Partner with Business Strategy to translate pricing and discounting frameworks into clear, actionable guidance for Sales, • Support structuring of complex deals by ensuring alignment between customer needs, pricing constructs, and system capabilities, • Identify and escalate gaps between pricing strategy and field execution, incorporating feedback from Sales and customers, • Own implementation of pricing across CPQ, CRM, and billing systems, ensuring accurate configuration of contracts, pricing logic, and usage tracking, • Enable product launches by ensuring pricing readiness, metering definitions, and system alignment, • Establish and maintain pricing governance, versioning, and change management processes, • Build reporting and insights on consumption trends, pricing realization, and effective rates Who You Are • 7–12+ years in pricing, monetization, GTM strategy, or product strategy, • Strong experience with market research, customer segmentation, and pricing analysis, • Background in usage-based / consumption pricing models (cloud, AI, infra, developer platforms), • Ability to synthesize quantitative and qualitative inputs into clear decisions, • Comfortable working cross-functionally with Sales, Product, Finance, and Systems teams, • Proven ability to operate in ambiguous, fast-moving environments and build from 0→1, • Comfortable with SQL and experienced in extracting, joining, and analyzing data across multiple data sources Key employee benefits in the US: • Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families., • 401(k) plan: Up to 4% company match with immediate vesting., • Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers., • Remote work reimbursement: Up to $85/month for mobile and internet., • Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive compensation packages based on experience. Compensation Range $195,000 - $275,000 USD Benefits & Perks: • Competitive compensation, • Career growth and learning opportunities, • Flexibility and work-life balance, • Collaborative and innovative culture, • Opportunity to work on impactful AI projects, • International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Full-time / Remote / EST required Overview Leap is on a mission to decarbonize the world’s electric grids. We do this by building and scaling virtual power plants (VPPs), which call on everyday energy technologies — like battery storage, electric vehicle chargers, and smart thermostats — to support the grid when electricity demand is high. Leap partners with energy technology providers to connect these devices to grid flexibility programs, where they can get paid for reducing or shifting usage to help balance the grid. Our software platform facilitates fast, automated access to energy markets across the U.S., making it easy for our partners to unlock new revenue, make their energy-saving products more affordable for their customers, and provide crucial support for electric grids. Together, we’re making it possible for every home and business to play a meaningful role in building a cleaner, more affordable, and more reliable energy system. Leap is a privately-held tech company with funding from top venture capital firms and experienced energy entrepreneurs. We are a remote, distributed workplace with teammates based in Europe and North America. Key Responsibilities • Investigate product opportunities using customer research, prototyping and go-to-market plans., • Work closely with a team of engineers, data scientists and designers to bring features to market., • Develop metrics to define expectations and measure outcomes such as operational efficiency, revenue, platform utilization and customer satisfaction., • Engage executive and functional teams in release, operational and customer support plans., • Own the roadmap for your product area, lead regular prioritization cycles and ensure the highest impact work is scoped and requirements are clearly defined for business stakeholders and engineering teams., • At least 5 years of product management experience delivering software products, • At least 2 years experience working in an early stage B2B startup environment, • Aptitude for building relationships with a multinational team across several time zones, • Experience analyzing data, building workflows and prototypes with AI to support product development, • Skilled at deeply understanding customer needs and supporting prioritization decisions with qualitative and quantitative insights, • Experience working in remote or hybrid environments across time zones, demonstrating the ability to thrive in distributed teams through asynchronous communication, strong time management, independent work, and sustained productivity and engagement, • Nice to have, • Experience in US wholesale electricity markets, distributed energy resources, commercial energy developers, utilities or SaaS API product development, • Background in engineering, computer science, data science or other technical discipline, • 100% Remote Environment, • Medical + Dental + Vision Coverage, • Life, AD&D, and Long-Term & Short Term Disability Insurance, • Parental Leave, • Flexible PTO, Company Holidays, & End-of-Year Employee Appreciation Week Compensation We use a compensation framework to keep the ranges as equitable as possible, using benchmarks inclusive of location and experience level. At this time, we are unable to provide sponsorship for employment authorization. Candidates must be authorized to work in the United States without the need for current or future sponsorship. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Description Facet was founded in 2016 on the belief that objective, personalized financial advice is essential to living well. Our mission is to empower people to live more enriched lives by delivering a new standard of advice. By removing asset minimums, we provide holistic planning that goes far beyond investments to address every way money impacts life. Our team of CFP® professionals are at the core of our service and are empowered by our best-in-class support teams and proprietary technology platform. This model allows Facet to integrate advice into our members’ entire financial picture—all for an affordable, flat membership fee. Our commitment to innovation and member success has earned national recognition, including being ranked the #1 Best Financial Advisory Firm 2025 by USA TODAY and named to Newsweek’s list of America’s Top Financial Advisory Firms 2025. With an A+ BBB Rating and a Trustpilot “Excellent” score (as of Sept. 16, 2025), we are proud to be redefining the industry for our members and our team alike. We’re looking for a Senior Product Manager to help with tooling initiatives — this is a senior role, reporting to the VP of Product. We are looking for someone who is proficient at building internal tooling, but has a very customer-focused mindset, someone who understands the internal customers, what they value, what drives their decisions and how to shape the best experience for them. Someone who will drive both the ‘why’ and ‘what’. Previous product management experience in finance is welcome, but not required — yet personal interest in the world of personal finance is a plus. In this role you’ll need to partner closely with our engineering, design and our internal teams - planning first and foremost - as well as stakeholders such as finance and compliance, to deliver holistic experiences. • At Facet we are making all Product Roles AI-forward, with expectation that everyone on the team is building AI prototypes, using AI to build requirements and in certain cases can deploy features end-to-end, • We’ll be conducting live AI coding interviews as a part of our process to make sure all candidates are comfortable with building with AI, • Conduct internal customer research, analyze internal data and competitors to understand what are the experiences we need to build, • Estimate potential upside, understand resourcing and build cases for investing in various features, • Prioritize and sequence various features, build product roadmaps based on qualitative and quantitative analysis of the opportunities, • Collaborate with cross-functional stakeholders to get buy-in and sharpen the understanding, • Lay out product requirements and see through the execution and product launches, deciding on running certain interventions as features or experiments, and iterate to optimize the experience, • Own execution end-to-end — including AI prototyping, and doing analysis with the support from the data team, • Use all of the above to drive business metrics as an ultimate owner of your area Requirements • 7+ years of Product Management experience, • Interest in personal finance and financial products, • Builder mindset and the ability to drive large cross-functional initiatives, • Analytical dexterity, proficiency with data analysis and customer research, • Strong skills with solution scoping, prioritization and prioritization frameworks, • Excellent ability to collaborate with technical and non-technical stakeholders, • Curiosity, open-mindedness and drive for constant learning Bonus points: • Having experience building products or startups from 0 to 1 — we value entrepreneurial spirit and resilience Benefits • $180,000 - $230,000 base salary + bonus determined by the experience, knowledge, skills, and abilities of the applicant - Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line, we highly recommend you to reach out and let us know. We are always looking to improve on building the best place for employees., • Equity (ISO): it is important to us that all employees are shareholders in our mission, • Flexible PTO, • All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave, • Certification reimbursement program, • Work from anywhere in the US *Facet was ranked #1 Best Financial Advisory Firm 2025 by USA TODAY in April 2025 who partnered with Statista to rank the top 500 RIAs. Recommendations were collected via an independent survey among over 30,000 individuals. self-recommendations were prohibited, and no compensation was provided for the ranking. Facet has been Accredited with the Better Business Bureau® since June 2025, and as of February 2026 holds an A+ BBB Rating. This Accreditation does not imply BBB approval or endorsement. Plant-A Insights Group and Newsweek partnered to identify America's Top Financial Advisory Firms 2025. This analysis was performed with data as of September 2024 and reviewed over 15,000 financial advisories registered with the SEC. These rankings prepared by Plant-A reflect editorial content and no compensation was provided by Facet in connection with America's Top Financial Advisory Firms 2025." As of February 25, 2026; Facet has a 4.8 star rating with TrustPilot.com. TrustPilot uses a formula for calculation that considers three factors: time span, frequency, and Bayesian average. After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. Facet’s star rating is calculated from reviews from January of 2022 to present day. Daily star rating may fluctuate. Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews and Facet has not made any payments in offer or receipt of any reviews. _

You will collaborate with researchers to perform research operations using existing infrastructure. You will use your judgment in complex scenarios and help apply standard techniques to a wide variety of technical problems. Specifically, you will: Characterize neural network quality, failure modes, and edge cases based on research data Maintain awareness of current trends in relevant areas of research and technology Coordinate with researchers and accurately convey status of experiments Manage a large number of concurrent experiments and make accurate time estimates with respect to deadlines Review experimental results and suggest theoretical or process improvements for future iterations Write technical reports indicating qualitative and quantitative results to external parties You have: A sense of practical optimism: not all experiments are successful, but the ones that are more than make up for it! Proficiency in Python Proven ability to thrive in fast-paced environment Ability to communicate complex technical concepts to colleagues and a variety of audience Introspection, thoughtfulness, and detail-orientation The following are a plus, but not required: Master’s or Ph.D. in a related field and/or 5+ years of experience in a directly related field Experience reading research papers and implementing the techniques therein Computer vision and deep learning experience The pay range for this position is estimated to fall in the base range of approximately $150,000 and $250,000. Base compensation for this position will vary based on location, qualifications, and relevant experience. The offered base salary may be above or below this range and compensation for the position may include additional compensation in the form of equity or a bonus/commission. We offer: Competitive health insurance options 401K plan management Free lunch and fully-stocked kitchen in our South Bay office Additional perks: monthly wellness stipend, office set up allowance, company retreats, and more to come as we scale The opportunity to work on one of the most interesting, impactful problems of the decade _ is proud to be an equal opportunity employer building a diverse and inclusive workforce. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of are considered the property of and are not subject to payment of agency fees.

Principal Product Manager Your Mission As Principal Product Manager The Principal Product Manager for Data Management and AI owns the strategy, discovery, and delivery of Energage’s most data-intensive and intelligence-driven products. You will own data rationalization and data management that powers analytics across a multi-module product suite, lead the development of customer-facing AI experiences, shape platform capabilities that enable prediction, guidance, and automation, partner deeply with Data Science on machine learning models, influence platform direction, collaborate with Product Managers on analytics and data visualization, and mentor other Product Managers. This is a senior individual contributor role with company-level impact. Accountability & Impact: In this role, you’ll... Product Strategy and Vision • Own and evolve the long-term product vision for data management and AI capabilities aligned with Energage’s unified intelligence platform., • Identify new product opportunities that leverage data, analytics, and AI to deliver measurable customer and business impact., • Shape product strategy across multiple teams or domains through influence, not authority., • Clearly articulate how data management and AI initiatives support Energage’s broader platform, data, and growth strategy. Product Discovery • Own end-to-end discovery for complex and zero-to-one initiatives., • Synthesize qualitative research, quantitative analysis, and competitive intelligence into clear problem statements and opportunities., • Partner deeply with Data Science, UX, and Engineering to design experiments, prototypes, and validation plans., • Identify emerging customer needs and market trends ahead of competitors., • Establish and model best practices for hypothesis-driven discovery across product teams. Data Management and AI Product Leadership • Define customer-facing AI driven predictive experiences., • Partner deeply with Data Science to shape ML-powered features, including inputs, outputs, evaluation metrics, and monitoring., • Translate model behavior into understandable, actionable user experiences., • Ensure AI products are explainable, trustworthy, and aligned with data governance, privacy, and quality standards., • Guide tradeoffs between model sophistication, usability, and time to value. Delivery and Execution • Take full ownership from the idea through post-launch impact, including iteration and optimization., • Lead large, cross-team initiatives that require coordination across product areas., • Anticipate risks and proactively adjust scope, sequencing, or approach., • Define clear outcomes and success metrics; track adoption, usage, and business impact., • Ensure solutions meet high standards for quality, performance, accessibility, security, and resilience. Leadership and Influence • Serve as a mentor and thought leader within Product Management., • Lead through influence, aligning stakeholders across Product, Engineering, UX, Data Science, Sales, and Customer Success., • Foster a culture of customer centricity, experimentation, and high product standards., • Communicate complex ideas clearly to executives and cross-functional partners., • Champion continuous improvement in product practices and decision-making. What You Bring to the Role: • 8+ years of product management experience with ownership of complex, high-impact products., • Deep experience building analytics-heavy products, insights, or data platforms., • Hands-on experience working with machine learning models in production environments., • Proven partnership with Data Science on model development, evaluation, and iteration., • Experience delivering both customer-facing tools and enabling platform capabilities., • SaaS experience required. HR or people data experience preferred. Nice to haves: • Strong discovery and delivery skills at scale., • Comfort operating in ambiguous, technically complex problem spaces., • Track record of high-quality execution and iteration. Compensation and Benefits: This position has a salary range of $160,000 to $175,000 annually based on relevant experience. This position is bonus eligible. In addition to base pay, our total rewards package includes: • PTO policy includes company holidays, sick time, vacation time, and floating holidays, • Remote, • Company pays a portion of individual health care premium, • Option to participate in a company-sponsored 401(k), • Training and education, • Professional development; all employees have access to a third party professional coach, • Tuition reimbursement program, • Opportunity to work for a purpose-driven organization using business as a force for good (_ Energage is a remote workplace with employees in various US locations. While our employees enjoy the flexibility of daily remote work, they are also given the occasional opportunity for in person interaction. This includes in our office in Exton Pa, or in a coworking space/out in their local area. This role is available for remote work in the following states: • Arizona, • Delaware, • Florida, • Georgia, • Maryland, • Michigan, • North Carolina, • Nebraska, • New Jersey, • New York STATE (NYC residents excluded), • Pennsylvania, • South Carolina, • Tennessee, • Texas, • Wisconsin If you reside outside of the above locations, you will not be considered for this role. About Energage: Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 19 years of culture research and the results from 23 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com. Energage is committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer. Energage encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Title: Senior Product Manager, RCM AI Location: US - Remote Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Position Summary: As a Senior Product Manager at PointClickCare, you will own and drive the AI product roadmap for Revenue Cycle Management, starting with Billing Advisor, our AI-powered platform that identifies potential billable events for skilled nursing and senior living facilities, and extending to the next generation of AI advisors across pre-billing validation, collections, and claims workflows. This is not a greenfield role. You are taking ownership of a product that is live with customers and heading into general availability. You will work in a complex, high-stakes domain where your product outputs directly affect whether facilities get paid and whether claims are denied. You need to be equally fluent in AI product behavior and billing workflows. You contribute to the vision and strategy of your product area, define and own roadmaps, and drive execution and delivery of compelling value to users and customers. To succeed in this role, you combine product management experience in AI or ML-powered products with a working understanding of how AI recommendations translate into real operational outcomes for billing and RCM teams. You bring a collaborative approach to leadership, a track record of shipping AI products to production customers, and the credibility to earn the trust of both engineering teams and clinical-financial end users. Key Responsibilities: • Own the full product lifecycle for one or more RCM AI Products from 0-1, GA launch, and through growth. This includes managing active customers, defining adoption metrics, tracking recommendation utilization, and driving expansion., • Define and own the roadmap, prioritizing opportunities across billing, claims, collections, and pre-billing workflows where AI can reduce denials, surface missed revenue, and reduce manual effort., • Translate AI model outputs, confidence thresholds, and recommendation accuracy tradeoffs into product decisions and customer-facing feature design., • Define success metrics for AI products that go beyond traditional SaaS KPIs, including recommendation adoption rate, billing event capture rate, and measurable revenue impact per customer., • Partner with advanced technology, data science, engineering teams, and other cross-functional teams to evaluate model performance, define customer feedback loops, and close the gap between AI output quality and customer trust and adoption., • Use qualitative and quantitative techniques to understand current and future customer needs, including direct engagement with billing managers, RCM directors, and facility operators., • Understand company strategy and contribute to the multi-year RCM AI roadmap, identifying the sequence of AI advisors that maximize customer value and PointClickCare's competitive differentiation., • Prioritize product investments and trade-offs using data-driven analysis and good judgment to build compelling business cases and quantify return on investment., • Engage with UX, Engineering, Technical Writers, and other product managers using agile processes and Design Thinking to ensure concepts are valuable and feasible., • Work with Sales, Marketing, Professional Services, and Customer Success to drive successful product launches, beta programs, and customer adoption of AI capabilities., • Participate in industry events and lead customer-facing and partner-facing engagements as a product expert., • Understand the competitive landscape for AI in RCM and healthcare billing., • Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: • Bachelor's degree in business, Healthcare technology, computer science, or a related field., • 5+ years of software product management experience, with at least 2 years as the primary product owner of an AI or ML-powered product shipped to production customers., • Healthcare billing, revenue cycle management, or claims experience is required. Candidates without working knowledge of RCM workflows, payer operations, or medical billing will not be competitive for this role., • Demonstrated track record of managing products through beta programs and into general availability, including customer onboarding, adoption tracking, and post-launch iteration., • Experience defining success metrics and feedback loops for AI products, including recommendation adoption, model performance monitoring, and customer trust signals., • Ability to work at the intersection of domain expertise and AI product design, translating billing workflow knowledge into AI feature requirements and vice versa., • Strong written and oral communication skills with internal and external stakeholders, including the ability to explain AI behavior and limitations to non-technical customers and executives., • Solid understanding of agile practices and experience working with cross-functional teams including data science and ML engineering., • Experience managing SaaS products. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $207,900 - $231,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks • Benefits starting from Day 1, • Retirement Plan Matching (RRSP & 401K), • Flexible Paid Time Off, • Lifestyle/Wellness Spending Account, • Parental & Caregiver Leaves, • Fertility & Adoption Support, • Continuous Development Support Program, • Employee Assistance Program, • Learning Programs & Resources, • Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote $207,900 - $231,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CodeAI is an education innovation nonprofit dedicated to the vision that every student in every school has the opportunity to learn about artificial intelligence (AI) and computer science (CS) as part of their core K-12 education. We increase participation in AI+CS education by reaching students of all backgrounds where they are — at their skill level, in their schools, and in ways that inspire them to keep learning, with a focus on increasing participation by young women and students from other underrepresented groups. The leading provider of K-12 AI+CS education curriculum across the globe, CodeAI also organizes the annual Hour of AI campaign, building on the legacy of the Hour of Code, which has engaged more than 15% of all students in the world! CodeAI's global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. CodeAI's team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. _. At CodeAI, we're dedicated to broadening access to computer science and AI education in every classroom. To scale our impact, we're seeking a Senior Product Manager to lead the cross-functional development and end-to-end delivery of products and features that expand access to AI and computer science learning for K-12 students and teachers. In this role, you'll own outcomes for a domain within the CodeAI product focused on secondary student learning—developing deep customer and domain expertise, defining strategy and roadmaps, and partnering closely with engineering, design, curriculum, and data to ship features that achieve measurable goals for teachers, students, and the organization. You'll operate with significant independence in a remote and asynchronous environment, communicating crisply to align stakeholders and drive clarity through ambiguity. Grounded in the realities of public school classrooms, you'll keep teachers and students at the center of every product decision. In this role you will: • Develop and represent deep customer and domain expertise and empathy for your domain(s) within the CodeAI product., • Define product strategy, goals, roadmaps, and success measures focused on real classroom impact., • Define compelling, right-sized features and write clear requirements documents that guide development and align stakeholders., • Lead the cross-functional development and end-to-end delivery of complex, multifaceted products and features, in partnership with engineering, design, teaching and learning, and data., • Conduct user research with educators and contextual inquiry with students; synthesize insights into clear product decisions., • Balance qualitative feedback and quantitative signals to make trade-offs, deciding when to persevere, pivot, or stop, and using data to measure success beyond vanity metrics., • Identify risks to timelines, proactively communicate them to stakeholders, and propose solutions that align with business priorities., • Represent strategy, roadmap, status, and progress to goals, communicating effectively with stakeholders, cross-functionally, to leadership, and with your development team(s)., • Partner with engineering to lead product development team(s), maintaining a high bar for product quality and usability while navigating technical constraints., • Champion CodeAI's mission by baking equity, accessibility, and classroom practicality into product decisions, and actively contribute to CodeAI's values, practices, and culture. We seek candidates who have: • 6+ years of product management experience, or an equivalent track record shipping customer-centric, data-driven products., • A track record of turning abstract concepts into shipped products in collaboration with design, engineering, and other functions, adapting based on user input., • Fluency in customer development and qualitative research, plus expertise using product, market, and customer data to make product decisions., • Outstanding written and verbal communication, with the ability to drive alignment and clarity through writing in a remote, asynchronous team., • Strong cross-functional collaboration skills, including building and maintaining cross-functional and cross-org relationships and coordinating teams without formal authority., • Technical fluency to make sound product decisions for developer-style tools and partner deeply with engineering., • Demonstrated ability to operate with significant independence and sound judgment in ambiguous or fast-changing environments, • A bias for action - comfortable starting, iterating, and learning rather than waiting for perfect information, • Intellectual curiosity about emerging trends in education, technology, and AI, with a track record of proactively staying ahead rather than waiting for direction, • Comfort with risk-taking and a healthy relationship with failure as part of the learning process We prefer candidates who also have: • Domain expertise relevant to K-12 education, edtech, or building products for learners and educators., • Experience building products and services for underrepresented groups., • Passion for CS and AI education and deep alignment with CodeAI's mission to broaden access to CS and AI education., • A Computer Science, Education, and/or Computer Science education background. In addition, candidates must: • Be a U.S. Citizen or Permanent Resident, • Work within the United States, • Pass a pre-employment background check, • Be willing to travel a minimum of two times per year for team events The way we work matters as much as the work itself. Before you apply, we invite you to take a look at our _. They reflect who we are, how we show up for each other, and what we look for in the people who join us. At CodeAI, we use AI thoughtfully and responsibly to support human-centered hiring. AI may help with administrative tasks, but every hiring decision is made by real people on our team. We welcome candidates to use AI appropriately in their job search while upholding our values of honesty and integrity throughout the process. Read our full AI Use Policy in Hiring _. Step 1: Informational Interview - learn more about the role and share your experience (30 minutes) Step 2: Take-Home Assignment (~3 hours) Step 3: Interviews with several members of the Code.org team (~ 3 hours) Step 4: Final Interview (1 hour) Step 5: Reference Checks All interviews are currently being conducted virtually via Zoom Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview. The expected salary range for this position is $138,600-$154,000. Most offers are on the lower end of the salary range and are at the company’s sole discretion based on the final candidate’s experience. This allows us to provide a fair and equitable approach to compensation when setting pay and maintaining internal pay equity. We also offer a comprehensive benefits package for full-time employees that includes: • Technology subsidy consistent with our Bring Your Own Device environment, • Flexible, engaging, and remote working environment, • Paid time off: 5 weeks total, comprised of 3 weeks vacation annually, plus a 2-week winter break office closure (including Christmas and New Year's), and sick leave, • Medical, dental and vision premiums paid at 100% for FT positions and their dependents, • Option to participate in 403b retirement plan, • Annual professional development stipend, • The opportunity to help students learn better and change the face of computer science We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Mission: Own and deliver on a product area while building the product management team’s capabilities, processes, and culture. Accountable for both product outcomes and the growth of PMs on the team. Key responsibilities: • Partner with the CEO & executive team to set product strategy and prioritize development objectives across all product areas, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog) for owned product area while ensuring consistent practice across the PM team, • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts, • Build and develop the PM team — hire, coach, and establish the methodologies, rituals, and quality bar for product management, • Represent the product function in executive and cross-functional leadership forums Product Discovery & Opportunity Assessment • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Challenges assumptions openly—asks crisp, “what would have to be true?” questions., • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Converts high-level outcomes to measurable Key Results and maintains a visible trace from initiative → metric. Product Ownership & Agile Delivery • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly., • Leverage LLMs (Claude Code / Cowork) for user research synthesis, rapid prototyping, and backlog analysis and reporting. Collaboration, Evangelism & Leadership • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance)., • Represents the product function in executive and cross-functional leadership forums; owns the product narrative at the company level. PM Team Leadership & Capability Building • Establishes and coaches a consistent discovery and delivery methodology across PMs., • Runs regular product reviews that elevate team thinking (not just status updates); sets the quality bar for specs, roadmaps, and stakeholder communication by example., • Makes hiring decisions and builds a pipeline of PM talent; creates career development frameworks and gives direct, actionable feedback., • Ensures consistent backlog health and delivery practices across all PM-owned products, not just their own., • Creates psychological safety for the PM team; celebrates experiments (even failed ones) and elevates individual expertise. Required Experience & Skills • 7–10 years of software product management experience, including ownership of a product roadmap and backlog, • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing), • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration, • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent, • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions, • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code), • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment, • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement, • 2–3+ years of formal or informal leadership of other PMs, including mentoring and developing PM talent, • Comfort operating at both strategic and tactical altitude — can present a quarterly roadmap narrative to the board and write acceptance criteria in the same week, • BA/BS degree required Preferred • Experience with data integration, interoperability, or iPaaS/middleware products, • MBA or equivalent graduate degree, • Experience with outcome-based roadmapping and OKR frameworks, • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems, • Experience scaling a PM team from 1–2 to 4–6 PMs, including establishing PM practices, rituals, and tooling Nice-to-Have • Prior experience working within Salesforce or Blackbaud ecosystems, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands. _ Acorns is seeking an innovative and analytical Growth Product Manager Intern to help shape the future of financial wellness through the power of artificial intelligence and generative technology. In this role, you will sit at the intersection of product growth, data science, and emerging LLM capabilities. You will help discover, scope, and experiment with new ways to engage, educate, and guide our customers on their financial journeys using cutting-edge AI integrations. This internship is a 12-week, full-time program, requiring 40 hours per week. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Collaborate with engineering and design to explore, test, and optimize prompt engineering frameworks for open-ended generative AI features, such as an interactive "Ask Acorns" experience. Research customer interaction models and handoff experiences from LLMs to downstream features, providing clear recommendations and hypotheses for product experimentation that drive customer retention. Evaluate the evolving AI ecosystem—including the ChatGPT store, plugin marketplaces, and third-party LLM integrations—to identify strategic growth, distribution, and product expansion opportunities. Partner with the Marketing team to align on Generative Engine Optimization (GEO) strategies, establishing an ingestion framework for AI search insights to fuel a robust roadmap of growth experiments. Analyze quantitative metrics and qualitative customer feedback from product experiments to iterate rapidly and scale high-impact growth initiatives. What you will bring to Acorns: Required: Junior standing (Graduating 2027) or above or Master’s degree in Computer Science, Data Science, Business Analytics, Cognitive Science, or a related field. Must be able to work for the duration of the internship (full-time availability for 12-weeks starting in June or July 2026) A deep curiosity and foundational understanding of Generative AI, LLMs, prompt engineering, and emerging search landscapes (GEO/SEO). Strong analytical skills with a data-informed approach to mapping customer journeys, diagnosing friction points, and structuring A/B tests. Excellent cross-functional communication skills, with the ability to bridge technical AI concepts with marketing strategies and customer experience goals. Hunger to deliver game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive hourly wage Flexible work hours and location Monthly events, panel discussions, and speakers Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time’s “World’s Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $27 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be $25/hour. If hired, employees will be in an “at-will position” and the Company reserves the right to modify hourly rates (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit _

Articulate is seeking a Senior Product Manager to lead the evolution of Custom Block—a flexible, powerful tool that empowers creators to build custom layouts, and interactive learning experiences directly inside Rise. Custom Block enables creators to break free from rigid templates and design content that engages, adapts, and teaches with impact. As a Senior Product Manager, Custom Block, you’ll lead the charge in transforming static course content into custom interactive learning experiences. You’ll give creators the freedom they crave—with the structure they need—to build beautiful, impactful content that learners actually engage with. If you’re excited about shaping the future of learning design we’d love to hear from you. • Drive the Roadmap, • Transform high-level product strategy into a roadmap that expands Custom Block’s capabilities—empowering creators to build visually rich, interactive, and custom-designed learning content., • Prioritize features that move us beyond static layouts toward true design freedom and engagement., • Lead Continuous Discovery, • Champion ongoing discovery and use insights from qualitative research, usage data, and competitive tools to uncover unmet needs and shape the future of interactive learning design in Rise., • Collaborate Cross-Functionally, • Partner with engineering, product design, and data teams to deliver intuitive, high-quality editing and interactivity tools., • Work closely with customer-facing and go-to-market teams to ensure new Custom Block features drive adoption and creator delight and success., • Own Outcomes and Storytelling, • Define success metrics, track usage, engagement, and learning outcomes to measure impact., • Communicate roadmap progress and product vision clearly to internal and external stakeholders., • Enable True Customization & Interactivity, • Design systems for simple, engaging interactivity—such as click-to-reveals, image overlays, and visual effects., • Ensure creators can craft engaging, visually expressive learning moments with ease and confidence., • Integrate Seamlessly Across Rise, • Shape the visual editor experience and the full range of outputs while ensuring Custom Block fits naturally within the Rise authoring experience., • Collaborate with other product teams to maintain consistency, support content reusability, and deliver a unified course-building workflow., • Shape AI-Augmented Design Workflows, • Define how AI can enhance the creation process in Custom Block—helping users generate layouts, apply visual styling, or build content faster through smart, intuitive assistance., • 8+ years of product management experience, including ownership of creative tools, presentation platforms, or interactive authoring systems., • A proven track record of building experiences that support visual storytelling and learner interactivity., • Deep empathy for course creators and a strong grasp of how other design tools are used in learning workflows today., • Familiarity with component-based design systems, drag-and-drop interfaces, or no-code platforms., • Fluency in continuous discovery practices and the ability to distill insight into action., • Strong communication, collaboration, and cross-functional leadership skills., • Experience with platforms like Figma, Canva, Genially, or Webflow., • Background in learning design, EdTech, or instructional design., • Understanding of accessibility and compliance for interactive content., • Knowledge of how to support extensibility$154,600 - $204,898 a yearThe pay range for this position is $154,600 to $204,898 for all U.S. locations. This range represents our good faith expectation of what we reasonably expect to pay for this role based on factors including (but not limited to) skills, experience, training, licensure and certifications, education, and other business and organizational needs.This position is bonus-eligible. Articulate also offers a robust suite of benefits — visit _ for a full list. The application window for this position is expected to close 90 days from the original posting date. This is a US-based role and can be performed remotely from anywhere within the United States. Occasional travel for company events may be required. Employees must physically reside and work within the US throughout their employment and must immediately notify Articulate of any change of address.About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And _—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a , Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. . Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate’s criminal history, in a manner consistent with applicable law.Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at .(For information about Articulate's privacy practices, please view our ) As an organization, we participate in _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seer Interactive is a digital marketing consultancy that harnesses compassion, data, technology, and AI to make a mark on our communities—our coworkers, our clients, our industry, and our neighbors. We relentlessly pursue (and share) the truth, bringing together millions of data points from quantitative and qualitative sources, enhanced by responsible, human-centered AI. Our purpose is to unlock potential across these communities, envisioning a world where doing the right thing is intuitive and informed. At Seer, we see AI as a catalyst for innovation, collaboration, and creativity. Regardless of your division or discipline, leveraging AI is a core part of how we deliver smarter, faster, and more strategic outcomes for our clients. Our AI Council drives company-wide integration by focusing on education, purposeful implementation, and continuous learning — ensuring that AI is embedded in how we think, operate, and grow. If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday—keep reading. Seer is a remote-first agency and a _, with team members across the country. If an office environment is more your style, this position can also sit in our HQ office in Philadelphia. We can only consider candidates based in the US who can work continental US-based hours. The Role:Most agencies ask their BDMs to learn digital marketing on the job. We're trying something different. We're looking for someone who has spent years doing the work, in SEO, paid media, or both, and is ready to bring that expertise to the sales side. You don't need a polished sales pedigree. You need to know what a technical SEO audit actually means, why a client's paid search ROAS story doesn't add up, and how to ask the questions that get to the real problem. We'll teach you the rest. This is a full-cycle business development role on a small, high-performing team that closes $110K+ annual engagements with mid-market and enterprise clients across a wide range of industries. Our inbound volume is strong, our SEO works, and we need someone who can walk into a discovery call and immediately speak the language of the people on the other side of it. • You will be responsible for a $2.5M revenue target from inbound leads, and you’ll work to bring in additional revenue from follow ups to inbound leads. Internally, you will work with teams to identify and close growth opportunities with current clients., • You will not only manage inbound leads but also develop your own pipeline through strategic outbound efforts. This includes identifying and targeting new business opportunities, leveraging tools and data, and crafting tailored approaches to prospective clients., • You will demonstrate expertise in both inbound and outbound strategies, ensuring a robust sales pipeline that aligns with the company's growth targets., • You will own and manage all processes from lead qualification, needs + strategy consultation, through to the client kick-off meeting. Just as prospective client partners vet Seer, you’ll do the same, ensuring each new partner shares our values. You’ll work to bring in clients who will treat our team as an extension of their own. You solve strategic problems that are connected to driving revenue., • You’ll collaboratively create and present comprehensive SEO, PPC, and Analytics strategies to prospective clients including their C-level executive team., • By demonstrating big picture marketing strategy, you’ll consult with prospective clients to illustrate how those efforts dovetail with long-term business strategy and goals. At times, this may involve traveling to the prospect’s site and further developing the relationship, • You could conduct preliminary competitive SEO, PPC, and Analytics analyses for inbound leads, partnering with our divisional teams to research & identify potential opportunities/threats., • You will prepare and deliver site-specific proposals and negotiate contracts with the help and guidance of our legal team when needed., • You’ll become a thought leader in the space; providing content for the Seer blog, speaking at conferences and attending networking events to speak to our work and identify new business opportunities for Seer, • You deliver the white glove approach to all clients; you’ll ensure only the smoothest transition between Business Strategy and account teams when a project is kicked off, • You will not only manage inbound leads but also develop your own pipeline through strategic outbound efforts. This includes identifying and targeting new business opportunities, leveraging tools and data, and crafting tailored approaches to prospective clients., • You will leverage sales methodologies, with a preference for MEDDIC, to qualify leads, identify key decision-makers, uncover pain points, and drive deals to successful closure., • You'll be responsible for repping Seer out in the wild at conferences, in-person client visits, and more - 20-25% travel required., • You're no newbie. You've spent years doing the work -- in SEO, paid media, or both -- and you're ready to bring that expertise to the business development side. You don't need a decade of quota-carrying history, but you need to know what a technical audit actually means, why a client's organic traffic story doesn't add up, and how to ask the questions that get to the real problem. We'll teach you the rest., • You get shit done. You've been hands-on keyboard long enough to know what good looks like -- and what's broken. When a prospect says their SEO isn't working, you're already three questions deep before they finish the sentence. You don't need someone to hand you a playbook. You bring one., • You read between the lines. You've sat on enough strategy calls to know that what a client asks for and what they actually need are rarely the same thing. You get to the heart of the real business challenge, and you know how to recommend the right solution -- even when it's not the one they came in asking about., • When it comes to getting everyone aligned and prepped, it's you. You've worked with enough cross-functional teams to know how to bring the right people into a room at the right time. Your ability to connect with practitioners, directors, and decision-makers in the same conversation -- and have all of them leave feeling understood -- is what makes you dangerous in a pitch., • C-level execs don't make you sweat. You've presented strategy to senior stakeholders before. Maybe not in a quota-carrying sales context, but you've defended a recommendation, won buy-in, and handled pushback from people who had a lot riding on the decision. You know how to hold the room., • SEMrush, Screaming Frog, GA4, Ahrefs -- you're not learning these here. They're already in your toolkit. You know how to pull a quick audit, spot the gaps fast, and walk someone through what you're seeing without losing them along the way., • You have a way with words and you're as diplomatic as they come. You can tell a prospect that their current strategy isn't working -- and have them thank you for it. You know how to be honest, helpful, and human at the same time, even when the answer isn't what they were hoping to hear., • You want to win and you're open to trying something new. You've been diving into AI because you're genuinely curious about where it's going -- not because someone put it on a performance review. You're already thinking about how it changes the work and the value you can bring to clients., • You're an expectation setter. Internally and externally, there are few surprises with you. You document what you hear, you communicate clearly through the process, and you don't let things fall through the cracks -- even when you're managing multiple deals at different stages., • You're hungry to build the business development muscle. You may not have carried a quota for years, but you've brought in work, won pitches, or grown client relationships in ways that count. You're looking for a place that will invest in your growth on the sales side while letting your expertise do the heavy lifting from day one., • Time-management, context-switching, and juggling multiple projects is quite challenging, • You do not want continued-learning and innovation to be an expectation, • Change management is difficult and you struggle with adapting to new tools and processes, • Integrating AI and automations into your day to day isn't a priority for you currently, • Total compensation for this role is $93,000 - 125,000/year, • Your final offered compensation will be determined by your skills and experience, • Bonus for high performance available, • Evaluation of comp at least once a year, • _ $93,000 - $125,000 a yearReady to apply? Ditch the cover letter — we don’t need it. We’d rather see your AI chops. Use our _ to find out where you land on the AI marketing maturity curve and share your results with us. Our team is excited to read your application responses and will be using them to help determine who we’d like to meet with! Have questions about recruitment at Seer? Check out our _to drop in your questions! You can ask it anything about our hiring process, and how to best prepare for an interview with us. As a _ organization, we are committed to creating an inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Not ready to apply but want to keep in touch? _ We'll share curated content on Seer, open roles, industry insights, career advice, events you don't want to miss, and more (so you never miss a beat). #LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seer Interactive is a digital marketing consultancy that harnesses compassion, data, technology, and AI to make a mark on our communities—our coworkers, our clients, our industry, and our neighbors. We relentlessly pursue (and share) the truth, bringing together millions of data points from quantitative and qualitative sources, enhanced by responsible, human-centered AI. Our purpose is to unlock potential across these communities, envisioning a world where doing the right thing is intuitive and informed. At Seer, we see AI as a catalyst for innovation, collaboration, and creativity. Regardless of your division or discipline, leveraging AI is a core part of how we deliver smarter, faster, and more strategic outcomes for our clients. Our AI Council drives company-wide integration by focusing on education, purposeful implementation, and continuous learning — ensuring that AI is embedded in how we think, operate, and grow. If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday—keep reading. Seer is a remote-first agency and a _, with team members across the country. If an office environment is more your style, this position can also sit in our HQ office in Philadelphia. We can only consider candidates based in the US who can work continental US-based hours. The Role: You, the Business Development Manager of our dreams, are equally confident in your practitioner chops, emotional intelligence, and ability to close the right business. You’re a digital expert turned business strategy pro who believes in a value-driven sales approach. You use data to understand who you can help win, and illustrate that to prospective clients in a consultative, strategic manner. You don’t view yourself as a sales leader, but rather a problem solver— you believe achieving your revenue target is a byproduct of building strong relationships and helping folks solve the problems that keep them up at night. You have a passion for crafting digital marketing strategies & solutions within search marketing. You know what it feels like to work with a great client and have what it takes to bring them to Seer. You are polished, curious, have a strong sense of business acumen and while your attention to detail can be intimidating, your clients seriously love you for it. Over your career you’ve gained knowledge in SEO, Paid Media, CRO, Creative, AI and Analytics. Welcome to the Business Strategy team! Ready to drive new business? • You will be responsible for a $2.5M revenue target from inbound leads, and you’ll work to bring in additional revenue from follow ups to inbound leads. Internally, you will work with teams to identify and close growth opportunities with current clients., • You will not only manage inbound leads but also develop your own pipeline through strategic outbound efforts. This includes identifying and targeting new business opportunities, leveraging tools and data, and crafting tailored approaches to prospective clients., • You will demonstrate expertise in both inbound and outbound strategies, ensuring a robust sales pipeline that aligns with the company's growth targets., • You will own and manage all processes from lead qualification, needs + strategy consultation, through to the client kick-off meeting. Just as prospective client partners vet Seer, you’ll do the same, ensuring each new partner shares our values. You’ll work to bring in clients who will treat our team as an extension of their own. You solve strategic problems that are connected to driving revenue., • You’ll collaboratively create and present comprehensive SEO, PPC, and Analytics strategies to prospective clients including their C-level executive team., • By demonstrating big picture marketing strategy, you’ll consult with prospective clients to illustrate how those efforts dovetail with long-term business strategy and goals. At times, this may involve traveling to the prospect’s site and further developing the relationship, • You could conduct preliminary competitive SEO, PPC, and Analytics analyses for inbound leads, partnering with our divisional teams to research & identify potential opportunities/threats., • You will prepare and deliver site-specific proposals and negotiate contracts with the help and guidance of our legal team when needed., • You’ll become a thought leader in the space; providing content for the Seer blog, speaking at conferences and attending networking events to speak to our work and identify new business opportunities for Seer, • You deliver the white glove approach to all clients; you’ll ensure only the smoothest transition between Business Strategy and account teams when a project is kicked off, • You will not only manage inbound leads but also develop your own pipeline through strategic outbound efforts. This includes identifying and targeting new business opportunities, leveraging tools and data, and crafting tailored approaches to prospective clients., • You will leverage sales methodologies, with a preference for MEDDIC, to qualify leads, identify key decision-makers, uncover pain points, and drive deals to successful closure., • You'll be responsible for repping Seer out in the wild at conferences, in-person client visits, and more - 20-25% travel required., • You’re no newbie. You know the digital marketing industry in/out and have been working in Digital Marketing / Digital Business Development for the last 3+ years. You have a proven track-record of exceeding goals in a high-growth environment and the agility to own multiple projects at once., • You get shit done. Plain and simple. Nothing frustrates you more than bottlenecks and waiting around to execute on something. You’ve been known to roll up your sleeves and knock out a deliverable on your own in order to meet deadlines., • You read between the lines. You’re able to get to the heart of a client’s business challenges and recommend the right solutions to fully support their needs., • When it comes to getting everyone aligned and prepped to deliver a great presentation and/or solution, it’s you. Your ability to connect, build incredibly strong relationships, and speak in a way that resonates with various stakeholders is enviable., • C-level execs don’t make you sweat-- in fact, you’ve gotten comfortable with pitching to decision-makers at Enterprise-level companies., • SEMrush, ScreamingFrog, BuiltWith, etc… You have an arsenal of BD tools at your disposal. Nothing gets you more excited than using technology to create efficiency & uncover insights., • You have a way with words and you’re as diplomatic as they come; while every prospective client may not be the best fit for Seer, you offer insights and alternative solutions in a way that truly helps., • You want to win and you’re open to trying something new - you’ve been diving head first into AI to try to find ways for it to improve your work life and home life., • You’re an expectation setter and communicator both internally at Seer and externally with clients. There are few surprises and you haven’t missed a deadline yet., • You have proven experience in building and managing your own sales pipeline, including initiating outbound efforts to engage with potential clients and creating opportunities where none previously existed., • You are adept at outbound prospecting techniques, including cold outreach, follow-ups, and leveraging digital tools to connect with target clients., • You have proficiency in using sales methodologies, particularly MEDDIC, to assess potential clients, guide sales conversations, and drive effective decision-making., • Your deep understanding of MEDDIC enables you to qualify opportunities effectively, forecast sales accurately, and maintain a focus on high-value prospects., • Time-management, context-switching, and juggling multiple projects is quite challenging, • You do not want continued-learning and innovation to be an expectation, • Change management is difficult and you struggle with adapting to new tools and processes, • Integrating AI and automations into your day to day isn't a priority for you currently, • Total compensation for this role is $93,000 - 125,000/year, • Your final offered compensation will be determined by your skills and experience, • Bonus for high performance available, • Evaluation of comp at least once a year, • _ $93,000 - $125,000 a yearReady to apply? Ditch the cover letter — we don’t need it. We’d rather see your AI chops. Use our _ to find out where you land on the AI marketing maturity curve and share your results with us. Our team is excited to read your application responses and will be using them to help determine who we’d like to meet with! Have questions about recruitment at Seer? Check out our _to drop in your questions! You can ask it anything about our hiring process, and how to best prepare for an interview with us. As a _ organization, we are committed to creating an inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Not ready to apply but want to keep in touch? _ We'll share curated content on Seer, open roles, industry insights, career advice, events you don't want to miss, and more (so you never miss a beat). #LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products—Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide. Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application. Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy. PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works. These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students. Where We’re Headed Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support. Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale. Job Purpose The Bluebonnet Learning Bilingual Success Lead - Texas supports Great Minds in its mission to foster effective implementation of all curriculum products. This role is responsible for researching, writing, reviewing, and revising content that supports the implementation efforts of current and potential users of Great Minds-supported curricula. The Success Lead will develop professional learning experiences in alignment with best practices for adult learning. The Success Lead will also plan and lead associated internal learning and development on the developed professional learning experiences. This role is an exceptional opportunity for an experienced educator, instructional coach, curriculum developer, or school leader who possesses K-5 SLAR knowledge and pedagogical expertise, passion for high-quality, knowledge-building curriculum, and the belief that every child is capable of greatness. While the work is remote, this will also be a highly collaborative position, necessitating a strong sense of teamwork and cooperation. Responsibilities Design high-quality professional learning aligned to project vision and Bluebonnet Learning (Aprendizaje Bluebonnet SLAR K–5 & TEKS) standards Partner with the Texas Implementation Services team and collaborate cross-functionally to meet service development milestones Develop multi-year, equity-centered learning sequences (synchronous and on-demand) for teachers and administrators Create and contribute to professional learning resources (e.g., videos, facilitator guides, participant materials) Support internal learning experiences that prepare field-facing teams to deliver services effectively Apply an iterative design process informed by participant feedback and quantitative/qualitative data Ensure accessibility standards and visual design needs are met Maintain deep knowledge of Great Minds curricula and professional learning design Communicate proactively, meet deadlines, and approach challenges with a solutions mindset Foster a strong Great Minds culture grounded in trust, collaboration, and quality Support district implementation of Aprendizaje Bluebonnet SLAR and serve as LIFT District Coach for assigned districts Perform other duties as assigned Requirements Holds the following Texas Certifications: Generalist (EC-6)- required Bilingual Education Supplemental (EC-6) - Spanish - required English as a Second Language Supplemental - preferred Principal (EC-12) - preferred At least 5 years of experience developing professional learning content. This may include designing and writing in-person or virtual PD workshops, coaching tools and resources, and/or digital professional development courses School or district leadership experience (required) Extensive content knowledge in Spanish Language Arts and Reading (SLAR) and Reading Language Arts (RLA) TEKS, including foundational literacy At least 3 years of experience facilitating professional development workshops for teachers and administrators At least 1 year of experience supporting and leading implementation of Texas Education Agency OER instructional materials (“COVID Emergency Response” or “Bluebonnet Learning) Extensive, expert knowledge of pedagogical approaches Unmatched communication, writing, and editing skills Attributes Deep content and pedagogical knowledge as they relate to improving instruction and leadership at all levels of a school system Extensive knowledge of public, charter, and private schools as well as the regional priorities, laws, and influences that impact education Passion for and commitment to the importance of high-quality, knowledge-rich curriculum Commitment to high standards, instructional quality, and continuous improvement for oneself and others Receptivity to feedback with a focus on reflective practice Highly collaborative with the ability to consistently exhibit diplomacy, tact, and integrity Appreciation for the challenges and victories faced everyday by educators and their leaders working toward improving student learning outcomes Empathy, curiosity, and the desire to continually grow as a learner Deep belief that every child is capable of greatness Required Education Bachelor’s degree Preferred: Master’s degree in curriculum and instruction and/or administration Status Full-time Location Remote Future travel (~20%) may be required Must live in Texas or adjacent to the region The base salary range for this position is $90,000-$100,000, however the offered salary may be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.. The base salary is not inclusive of benefits or other incentives. A cover letter and resume are required to be considered for this position. New employees will be required to successfully complete a background check and provide declaration of COVID-19 vaccination status. We do not require COVID-19 vaccination as a condition of employment; however, your vaccination status could impact your ability to perform this role at certain client sites. Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains or . If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact _ Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices. #LI-Remote Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role As a critical member of Samsara's Customer Experience Strategy team, you will be the operational backbone of an AI-first CX intelligence function. You will design, build, and run the systems and programs that give Samsara a real-time, unified view of the customer, combining AI-powered signal analysis, world-class VoC program management, and rigorous data storytelling to drive measurable improvements across the end-to-end customer journey. You report directly to the Head of Customer Experience Strategy and own the day-to-day execution of our customer listening infrastructure, insights operations, and closed-loop programs. You are not just a program manager, you are a builder who understands that AI is transforming how companies listen to, understand, and act on customer feedback, and you bring hands-on experience making that transformation real. You have deep Voice of Customer program management expertise, a passion for customer data, and a proven track record of turning insight into action. You know how to move from signal to story to business outcome, and you're energized by the challenge of doing that at scale, in real time, with AI as your force multiplier. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. In This Role, You Will • Operate a world-class AI-powered customer listening infrastructure. Design and run Voice of Customer programs, NPS, CSAT, CES, transactional and relationship surveys, augmented by AI to move beyond periodic snapshots toward continuous, real-time customer sentiment. Own survey design, operational execution, reporting pipelines, and the closed-loop process end to end., • Own the unified customer intelligence platform. Drive the implementation and ongoing management of a centralized experience platform that consolidates all channels of customer feedback, survey responses, support tickets, Gong call transcripts, product telemetry, feature requests, into a single, AI-queryable source of truth. Partner with Biztech to build and maintain the data infrastructure that makes this possible., • Own and manage Samsara's Qualtrics platform end to end. Serve as the internal system owner and subject matter expert for Qualtrics,overseeing survey architecture, user access and governance, integrations with CRM and data systems, vendor relationship management, and platform roadmap. Partner with Biztech and key stakeholders to ensure Qualtrics is configured, maintained, and leveraged as the foundation of Samsara's enterprise-wide listening infrastructure., • Derive and activate AI-powered insights. Go beyond traditional reporting, use LLM-based theme extraction, AI-inferred sentiment analysis, and signal aggregation across structured and unstructured data to surface the patterns, friction points, and drivers that traditional analysis misses. Translate complex quantitative and qualitative data into compelling narratives that influence executive decision-making and functional priorities., • Build and scale the closed-loop excellence program. Design and operate a tiered closed-loop system that ensures critical customer friction points are triaged, routed to the right owner, resolved, and documented., • Drive systemic customer experience improvements. Facilitate cross-functional insight reviews and action-planning sessions with internal stakeholders across CS, Support, Product, and Sales. Lead efforts targeting the highest-ARR-impact friction points, integrating quantitative and qualitative feedback to design and implement strategic solutions., • Implement and manage AI tooling for CX intelligence. Evaluate, onboard, and operationalize emerging AI tools, from automated insight delivery platforms to AI-moderated research tools, building a governance framework that balances innovation with data quality and security., • Build the Synthetic CSAT and real-time sentiment layer. Partner with the AI Engineer on the team to develop AI-inferred customer sentiment models that replace lagging survey ratings with live signals derived from operational data, enabling real-time visibility into experience health across key journey moments., • Operationalize a customer-centric culture at Samsara. Be an effective, data-driven storyteller who inspires the organization to listen, understand, and act on customer feedback., • Be a CX and AI thought leader. Stay ahead of what's possible in AI-powered customer intelligence — bringing emerging tools, methodologies, and best practices to Samsara before they become standard, and ensuring the team remains best-in-class in both CX programs and AI application., • Hire, develop, and lead a high-performing, inclusive team. Build a culture of analytical rigor, AI-forward thinking, and customer obsession. Develop your team's capabilities in both traditional CX methods and emerging AI tools. Minimum Requirements • 8+ years of direct experience in Customer Experience, Customer Insights, or Market Research in a B2B SaaS or enterprise technology company., • Demonstrated hands-on experience working with AI tools applied to customer understanding, including LLM-based analysis, AI-moderated research, automated theme extraction, or AI-augmented VoC programs. We need a builder, not just an enthusiast., • Experience designing and managing global VoC programs, NPS, CSAT, transactional surveys, advisory boards, and event-based listening programs., • Strong analytical skills with experience interpreting complex quantitative and qualitative data, applying statistical techniques, and constructing compelling narratives that drive organizational action., • Experience building and managing a CX or feedback technology platform (Qualtrics, Medallia, or equivalent), including vendor management, integration oversight, and stakeholder adoption., • Proven ability to influence senior and cross-functional stakeholders without direct authority, using customer insight, ARR impact framing, and data-backed storytelling to drive action on CX priorities across Product, CS, Support, and Sales., • Exceptional written and verbal communication skills, able to distill complex, multi-dimensional data into clear narratives for both business and technical audiences., • Genuine passion for customer experience, backed by a track record of turning customer advocacy into decisions that measurably improve the journey., • Comfort operating in a fast-paced environment, managing multiple workstreams simultaneously, and rolling up your sleeves when the work requires it., • Entrepreneurial mindset, energized by greenfield opportunity and ready to build programs, systems, and capabilities from the ground up.

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Product Manager is responsible for driving product initiatives within a defined product area, from problem discovery through to delivery handoff and outcome measurement. Working under the guidance of a Senior Product Manager or Director, this role owns day-to-day stakeholder engagement, problem definition, initiative shaping, and roadmap management within our Onboard and Verify Product Domain. Product Managers collaborate closely with cross-functional to identify opportunities, validate problems, and shape well-defined epics. They are expected to be hands-on practitioners who bring analytical rigor, player empathy, and commercial awareness to every initiative. Onboard and Verify Domain covers critical parts of our user journey, from signup and login to ensuring regulatory compliance in every step. Deep understanding of North American market, user expectations to related flows and vendors operating in that space is a must for a successful applicant. Operating within the fast-paced and highly regulated online gaming and sports betting industry, this role requires strong analytical skills, a data-driven mindset, and an understanding of the regulatory landscape that shapes product decisions across multiple markets. Our mission is to engage and delight players by delivering fun, fair, friendly, and focused experiences. We are committed to transparency, responsible gaming, and building an award-winning platform that provides exciting, differentiated, and personalized offerings to our customers. What You'll Do: Product Discovery & Problem Definition • Conduct discovery activities to identify, validate, and prioritize problems and opportunities within your product area, • Develop a strong understanding of player needs, business goals, and operational constraints through research, data analysis, and stakeholder conversations, • Translate inputs from stakeholders, data, and player feedback into clearly defined problem statements and opportunity spaces Stakeholder Engagement • Build and maintain productive working relationships with stakeholders across the business domain, • Ensure stakeholders have visibility into priorities, tradeoffs, and progress within your product area, • Communicate roadmap updates, initiative status, and outcomes clearly and consistently Ideation & Initiative Shaping • Collaborate with Design, Data, and Engineering to ideate product solutions that address validated problems, • Shape initiatives into well-defined epics, including:, • Clear problem statement and context, • Value hypothesis and expected impact, • Success metrics and measurement approach, • High-level solution direction and scope, • Initial wireframes or conceptual designs where applicable Roadmap Management • Contribute to and maintain the product roadmap for your area, ensuring alignment with the broader product strategy set by senior product leadership, • Prioritize initiatives based on impact, feasibility, and strategic relevance, • Continuously refine the roadmap based on new insights, data and changing conditions Outcome Ownership & Impact Assessment • Define success metrics for each initiative and ensure proper measurement is in place, • Evaluate the impact of delivered initiatives against expected outcomes, • Take accountability for results, identifying gaps and recommending follow-up actions, • Feed learnings back into future discovery and roadmap planning Data-Driven Decision Making • Leverage analytics platforms, A/B testing frameworks, and player behavior data to inform product discovery, prioritization, and post-launch evaluation, • Partner with Data and Analytics teams to define KPIs, build dashboards, and run experiments within your product area, • Use quantitative and qualitative research methods to validate hypotheses and measure outcomes Regulatory & Responsible Gaming Awareness • Factor regulatory requirements, licensing conditions, and market-specific compliance considerations into product decisions within your area, • Support responsible gaming principles by ensuring product features align with player safety and responsible play standards, • Stay informed on relevant regulations across RSI’s operating markets and flag product implications to senior leadership Personalization & Player Experience • Contribute to product initiatives that enhance personalization, player engagement, and retention within your area, • Collaborate with CRM, Marketing, and Data teams to support tailored player journeys and differentiated offerings, • Advocate for the player experience in product decisions, ensuring alignment with RSI’s mission Collaboration with Technology & Product Delivery • Partner with Product Owners and the Product Delivery organization, providing clear, well-defined epics that are ready for delivery planning, • Serve as a point of contact for stakeholders on product needs within your scope, • Ensure initiatives meet a high bar of readiness before handoff, including clear problem definition, scope, success metrics, and business context, • Collaborate with Technology Product Managers to support solution shaping, ensuring alignment between product intent and technical approach, • Work with Product Owners during delivery planning to clarify intent, resolve ambiguities, and support prioritization decisions, • Stay available throughout delivery to answer questions, validate assumptions, and ensure alignment with the original problem and expected impact, • Participate in continuous improvement efforts around handoff quality and planning effectiveness What You'll Bring: • Bachelor’s degree in computer science, business administration, information systems, data science, marketing, economics, engineering, or a relevant field, preferred., • 5+ years in product management with progressive responsibility, including ownership of product roadmaps and cross-functional stakeholder management., • Experience in iGaming, online casino, sports betting, or adjacent regulated consumer tech industries., • Familiarity with agile delivery, A/B testing, and analytics platforms., • Able to travel occasionally both domestically and internationally. #LI-REMOTE This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP) Pay Range $130,000 - $150,000 USD What Makes Us Great: • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do, • People-oriented environment and supportive atmosphere As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth. Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now! Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you. Hopscotch Primary Care is looking for a passionate and inquisitive Manager of Product Management. The ideal candidate will develop a deep understanding of our unique role in the healthcare ecosystem, our product vision and the value we deliver to our customers and users. They thrive in a collaborative, cross-functional environment and excel at problem solving. If you’re excited by the opportunity to shape the future of healthcare in rural communities and enjoy solving difficult problems, we’d love to hear from you. • Track key trends in value-based care in the US, current news, or major market changes, • Build relationships with users, customers and stakeholders to stay aligned and get feedback, • Own customer/user research to identify pain points, gather feedback, iterate on designs and assess progress of pilots or releases, • Partner with operations and clinical stakeholders to understand user workflows to best identify opportunities for tech-enablement, • Define product, operational and pilot success metrics in partnership with analytics and stakeholders, • Spend the time to fully understand the problem building out problem statements, developing success criteria, setting KPIs and vetting potential solutions, • Collaborate with population health teams, clinical leaders, clinic staff and executive leadership to refine business needs into deliverable product roadmaps, • Communicate complex concepts, both written and verbal, to a wide audience of stakeholders, • Prioritize work based on user needs, business value, and effort, • Effectively communicate priorities within the technology team, with stakeholders and executive leadership to provide visibility, gather feedback and stay aligned, • Work closely with engineers to solve problems and explore new product opportunities, • Innate curiosity with a passion to share knowledge and challenge the status quo to uncover creative solutions, • Ability to understand market trends and competitive analysis in relation to our product strategy, • Ability to develop and present a strategy within a product, articulating the needs to be met and financial opportunity for the company, inclusion of investment and timing, • Ability to structure and deliver cross functional initiatives, • Willingness and ability to take full ownership of problems, proactively leading initiatives from start to finish to achieve desired outcomes, • Ability to articulate the organizational value delivered in previous releases to all levels of the company from technical peers to executives. More importantly, the ability to tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results, • Self-awareness to recognize mistakes or failures in execution, to reflect and learn from them, and ability to take risks again in the future, • The confidence to make hard decisions using qualitative and quantitative data, • Passion and dedication to diving into the complexity of the US healthcare system and finding ways to improve how care is delivered and paid for, • Degree from a 4 year institution or above; experience in healthcare technology or strategy is a strong plus, • Ability to travel as business needs require (~10%) At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally Type of Vacancy: Salaried, full-timeStart date: August-September 2025Location Preference: While this is a remote position, we strongly prefer candidates who reside in New York, NY due to the regional focus of this role. Applicants from other locations are still encouraged to apply.Report to: Director, Program or Senior Director, ProgramSupervises: May supervise Manager(s), Program. Dependent on the project, the Senior Manager, Program may be a Project Leader with project team supervision and leadership development responsibilitiesCompensation: The full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Areas of Expertise: Coach Development: Developing coaches on the following skills: facilitation of professional learning, developing goals for coaching cycles based on student data, determining and implementing coaching actions that drive toward cycle goals, using quantitative and qualitative student data to assess progress toward cycle goals and adjusting coaching in response. Leader Coaching: Coaching school or district leaders to maximize time, talent, and curricular resources that support the delivery of high-quality early childhood instruction. Instructional Design: Designing and facilitating effective and engaging professional learning experiences for educators as well as internal coaching staff. Instructional Expertise: Deep knowledge of the science of reading and early childhood HQIM. Bilingual Expertise: Experience coaching bilingual or dual-language educators and leaders, with an emphasis on implementing high-quality early childhood instruction in both English and Spanish. Ability to support Spanish-speaking educators and classrooms in linguistically diverse contexts is highly preferred. Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role. WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at _. SUMMARY OF POSITIONThe Senior Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. The Senior Manager, Program’s work stream is either more complex than that of a Manager, or they have more experience in the role compared to a Manager, or they may play project leadership roles such as Project Lead or Coach Developer. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning. Frequent travel to New York, NY is required for this role. • Primary responsibilities for the Senior Manager, Program (Early Childhood Coach Development & Instructional Design) include:, • Implement excellent programmatic services, • Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc., • Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise, • Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.), • Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain positive and responsive relationships with clients and other project team members, • Support with contract renewals to sustain impact on teacher and student learning; support business development as needed, • Design high-quality, research-based, user-centered professional learning content, services, and tools/resources, • Create materials and content for programmatic partnerships and courses, • Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design, • Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content), • Apply best practices for virtual and in-person adult learning in the design of professional learning content, • If applicable, engage in efficient and effective project management as a Project Lead, • Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants, • Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project, • Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation, • Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time, • Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected, • If applicable, provide vision, direction, and oversight of direct reports as a Home Manager, • Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.), • Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports, • Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments, • Provide frequent values-based feedback and recognition to direct reports, • Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports, • Conduct annual evaluations for direct reports, • Complete internal tasks related to people management in a timely manner, • Participate in the hiring process for open Program department roles, • Engage in cross-functional collaboration, • Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning, • Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students, • Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes, • Engage in internal project flex teams to support non-client-facing, but critical programmatic projects, • Engage in continuous learning, • Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation, • Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization., • Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles, • Perform other duties as assigned by Program department leadership and/or Executive Team., • The Senior Manager, Program (Early Childhood Coach Development & Instructional Design) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process., • As applicable, within the role, model the radical commitments for our values., • Education, Work Experience, and Knowledge, • Bachelor's degree, • Five (5) or more years combined experience working in PK-12 education, with a minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact, • Three (3) or more years combined experience working with partners outside of their organization to manage workflow or deliver services, • Three (3) or more years of combined experience planning and implementing projects, • Three (3) or more years combined experience leading or coaching the implementation of HQIM (in any subject area), • Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards, • Experience designing impactful professional learning for educators, • Experience facilitating impactful professional learning or coaching for educators, • Experience managing relationships with clients and stakeholders in an education context, • Experience teaching or coaching at least one of the following curricula: ELA (Amplify ELA, ARC (American Reading Company) Core, Benchmark Advance, Bluebonnet, Bookworms, CKLA, Developing Core Literacy Proficiencies, EL Education, EngageNY, Fundations, Guidebooks, Heggerty, HMH Into Reading, HMH Into Literature, McGraw Hill StudySync ELA, Odell, Orton Gillingham, Savvas, Skyline, Springboard, UFLI, Wilson, Wit and Wisdom), • Values, Skills, and Competencies, • Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities, • Compelling communication and influence skills, • Strong interpersonal skills, able to build rapport quickly, • Strong organizational skills, • Reliable and consistently completes work in a timely manner with high quality, • Advanced degree, • Deep understanding of the specified curriculum, including its design and component parts, • Experience providing professional learning support and services in and for consultative organizations, • Ability to work a flexible schedule to support operational needs, • Ability to perform the essential project, duties and responsibilities with or without accommodation, • All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.)., • Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements., • Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming. Teaching Lab’s ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Educators we serve say they love our approach, and they want to keep doing it to advance educational equity All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals. • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence, • Equity & Justice, • This position opened on July 23, 2025 and will remain open until filled. All applications received between July 23, 2025 and August 1, 2025 will be reviewed by the hiring team. Any applications received after August 1, 2025 will be reviewed as needed. $90,500 - $119,381 a yearThe full salary range for this position is $90,500 - $136,889 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $90,500 - $119,381. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($119,381) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications). Application Terms & Conditions:I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. and posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. Flex card is Dave's newest and most ambitious product, a pay-in-4 card built for the millions of members living paycheck to paycheck who've never had fair access to credit. It's not a feature. It's a new business line, and it's just getting started. This role sits at the center of Flex card's growth and adoption. You'll own meaningful parts of the roadmap from onboarding conversion to activation, engagement, and retention, turning member insights and performance data into features that scale. You'll work closely with Engineering, Design, Credit, Underwriting, Legal, and Operations to improve access, drive usage, and build a card that our members genuinely keep top-of-wallet. If you like real ownership, innovative financial products, and building for people who are genuinely underserved, this role is for you. Drive Flex card adoption: Lead Flex card features from discovery through launch and iteration, spanning onboarding, activation, spend, repayment, and member communication Ship with speed and conviction: Lead your squad through discovery, delivery, and in-market optimization - ensuring fast execution without losing sight of long-term impact. Own the numbers: Drive core metrics including offer-to-activation conversion, card usage, repayment behavior, and member retention Enable flawless execution: Translate goals into clear, prioritized backlogs in partnership with product, research, design, engineering, and data teams, leading to fast, high-quality execution Lead with evidence: Use qualitative research and quantitative data to surface the highest-impact opportunities across the member funnel Champion Flex card evolution: Explore and validate how Flex card evolves as a multi-product experience alongside ExtraCash and Dave Banking Flex card is Dave's bet on becoming top-of-wallet for our members – not just a safety net, but the card they reach for every day. It's cashflow-based, no-credit-check, and built to give members spending power without the traps that come with traditional credit. In this role, you'll help shape a product in its earliest and most formative stages, making decisions that directly affect member access, financial outcomes, and how Dave grows. The problems are real, the stakes are high, and your fingerprints will be all over it. Experience 5+ years of product management experience, including 2+ years in fintech, lending, cards, or related consumer financial products Proven track record of improving growth, conversion, and retention in consumer products Proven ability to manage a complex product surface area with many stakeholders, using strong product judgment to balance user experience, risk, and business outcomes Experience working closely with senior leaders to propose, refine, and ship new initiatives Strong analytical and problem-solving skills. Comfortable using data to inform decisions (SQL and/or tools like Looker, Mode, Tableau, or similar) Proven ability to use AI tools as a force multiplier for speed, quality, and impact Bonus Familiarity with BNPL, installment lending, or open-loop card products Experience with cashflow-based underwriting or alternative credit models Familiarity with consumer credit regulations You thrive in early-stage product environments where the roadmap is still being written. You take ambiguous, high-impact problems and turn them into clear plans that ship, making smart trade-offs between speed, risk, and long-term outcomes. You're rigorous about data but never lose sight of how real members experience the product. You're adaptable when priorities shift and steady when the stakes are high. You build trust with engineers, designers, and business partners by being clear, prepared, and decisive. You're motivated by real responsibility, welcome visibility with senior leaders, and see complex work as an opportunity to grow. Real autonomy over a critical, early-stage product. High visibility and real accountability. You'll have direct influence over a product that's still taking shape. Mission with scale: Tangible impact for millions of members—not theoretical Product at the core: Product is central to how Dave grows and wins Strong partners: Collaborative teams who care about building the right thing Meaningful ownership: Competitive compensation, meaningful equity in a public company (NASDAQ: DAVE), comprehensive benefits, 401(k) matching, and flexible PTO Ready to build for the underdog? Reports to: Senior Director, Product Management Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on's list of the MIT Technology Review listed Pano as one of the in 2024, and Fast Company named Pano AI one of the. We’ve also been featured in the,,. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at_. The Role As a Senior Product Manager at Pano AI, you will own and scale a critical component of our wildfire intelligence platform. Our technology enables emergency managers, utilities, and first responders to detect and respond to wildfires in near real time as climate risk and the Wildland Urban Interface continue to expand. You will take full ownership of a key product domain such as detection workflows, alerting systems, geospatial visualization layers, or emerging product lines. This is not a feature execution role. You will define the problem space, set strategy, prioritize tradeoffs, and drive outcomes end to end in close partnership with engineering, design, customer success, operations, sales, and executive leadership. This role offers true domain ownership at company scale. You will operate with executive visibility and meaningful autonomy, shaping products that directly protect lives and infrastructure. As Pano continues to grow, you will have the opportunity to drive major initiatives, influence company direction, and advance your career based on impact rather than tenure. For product leaders motivated by mission, energized by building in fast scaling environments, and ready to move beyond incremental feature work, this role provides both purpose and accelerated growth. What you’ll do Own a critical product domain end to end, defining the problem space, success metrics, roadmap, and execution strategy. Define and manage the entire product lifecycle from discovery and research through development, detailed specifications, launch, and post launch optimization. Lead customer discovery efforts, including direct interviews, data analysis, and field feedback, to validate opportunities and inform prioritization. Drive strategic initiatives that improve detection speed, alert relevance, geospatial clarity, or overall workflow efficiency for customers. Make nuanced product trade off decisions grounded in user journeys, technical constraints, and long term platform strategy. Present clearly and confidently in leadership forums, bringing structured thinking and evidence based recommendations. Partner cross functionally with engineering, design, sales, marketing, customer success, and operations to ensure alignment from concept through delivery and adoption. Proactively identify opportunities for innovation, including potential zero to one product initiatives as the company expands its product portfolio. Monitor product performance using quantitative and qualitative data to continuously improve outcomes and user experience. Elevate the product team by mentoring others, contributing beyond your immediate domain, and raising the bar for product thinking across the organization. What you’ll bring 6 to 10 plus years of product management experience, with demonstrated ownership of a meaningful product surface area or platform component. A track record of launching impactful products or major capabilities, ideally from early research through execution and adoption. Strong strategic thinking skills, with the ability to challenge assumptions respectfully and back decisions with data and customer insight. Experience operating in ambiguous, fast growing, or startup environments where you have worn multiple hats. Comfort presenting to and collaborating with executive leadership. Strong customer discovery skills and the ability to translate insights into clear problem statements and actionable roadmaps. High EQ, humility, and empathy. We operate with a no jerk policy and value collaboration over ego. The ability to learn quickly and develop technical fluency in areas such as geospatial data, mapping, AI powered detection, or alerting systems. Nice to have Experience working on geospatial, mapping, monitoring, observability, or alerting products. Experience building or contributing to zero to one product initiatives. Entrepreneurial or startup founder experience. Experience building AI powered products or data intensive platforms. Experience in climate tech, public safety, gov tech, infrastructure tech, or mission driven technology. A passion for climate resilience, wildfire prevention, environmental protection, or public safety. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

Harbor is seeking a Manager, Vendor Management Office to join our growing team. The Business Operations Solution line provides procurement ad hoc and managed services to support clients manage their vendor governance lifecycle including risk assessments and vendor onboarding, strategic sourcing, buying, contract review, and ongoing monitoring of vendor relationships to ultimately mitigate risk and increase value. Our employees are our greatest competitive advantage. This is a remote position that can be worked anywhere in the US (preference given to Chicago based candidates who can work hybrid in our corporate headquarters). Responsibilities: • Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management, • Support engagement financials, practice operations as well as business development and proposal efforts, • Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis, • Develop recommendations for the client in the context of the overall engagement and implementing change while minimizing organizational disruption, • Work directly with client management and executives on a routine basis on status as it pertains to engagement progression, • Work with third party vendors on behalf of client to support negotiations and monitoring of performance or service level against agreed Key Performance Indicators (KPIs), • Ensure high quality delivery and provide content leadership, • Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation, • Independently structure, write, and present well organized and persuasive end products, • Utilize strong communications skills including the ability to command an audience, • Develop new intellectual capital including new and insightful frameworks and analyses, • Promote firm development by taking initiative to identify and cultivate new clients and business opportunities, and identify opportunities to provide additional client value and extension of existing client relationships, • Be a strong team player and developer of consulting staff Qualifications: • Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems preferred., • 4+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and/or financial analysis required, • Ability to think strategically and identify critical business issues, • Exceptional analytic skills and experience conducting quantitative and qualitative data analysis, • Exceptional business acumen, presence and interpersonal/communication skills, • Permanent U.S. work authorization, • Willingness to travel depending on client assignments (0 – 30%) About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Job Mission: Own and deliver on a product area while building the product management team’s capabilities, processes, and culture. Accountable for both product outcomes and the growth of PMs on the team. Key responsibilities: • Partner with the CEO & executive team to set product strategy and prioritize development objectives across all product areas, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog) for owned product area while ensuring consistent practice across the PM team, • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts, • Build and develop the PM team — hire, coach, and establish the methodologies, rituals, and quality bar for product management, • Represent the product function in executive and cross-functional leadership forums Product Discovery & Opportunity Assessment • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Challenges assumptions openly—asks crisp, “what would have to be true?” questions., • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Converts high-level outcomes to measurable Key Results and maintains a visible trace from initiative → metric. Product Ownership & Agile Delivery • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly., • Leverage LLMs (Claude Code / Cowork) for user research synthesis, rapid prototyping, and backlog analysis and reporting. Collaboration, Evangelism & Leadership • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance)., • Represents the product function in executive and cross-functional leadership forums; owns the product narrative at the company level. PM Team Leadership & Capability Building • Establishes and coaches a consistent discovery and delivery methodology across PMs., • Runs regular product reviews that elevate team thinking (not just status updates); sets the quality bar for specs, roadmaps, and stakeholder communication by example., • Makes hiring decisions and builds a pipeline of PM talent; creates career development frameworks and gives direct, actionable feedback., • Ensures consistent backlog health and delivery practices across all PM-owned products, not just their own., • Creates psychological safety for the PM team; celebrates experiments (even failed ones) and elevates individual expertise. Required Experience & Skills • 7–10 years of software product management experience, including ownership of a product roadmap and backlog, • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing), • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration, • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent, • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions, • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code), • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment, • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement, • 2–3+ years of formal or informal leadership of other PMs, including mentoring and developing PM talent, • Comfort operating at both strategic and tactical altitude — can present a quarterly roadmap narrative to the board and write acceptance criteria in the same week, • BA/BS degree required Preferred • Experience with data integration, interoperability, or iPaaS/middleware products, • MBA or equivalent graduate degree, • Experience with outcome-based roadmapping and OKR frameworks, • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems, • Experience scaling a PM team from 1–2 to 4–6 PMs, including establishing PM practices, rituals, and tooling Nice-to-Have • Prior experience working within Salesforce or Blackbaud ecosystems, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

Clinigen’s Market Access team is a specialised consulting agency analysing effectiveness, establishing evidence, and substantiating value of health treatments within the global health industry. Other services we perform within the consulting portfolio includes health economics, outcomes research, market access including pricing and commercial potential assessment, we partner with life sciences organizations worldwide to optimize the market access and commercial success of their products. With a reputation of an expertise lad agency and premium capabilities, we leverage our knowledge of the global payer landscape and by developing, capturing and communicating the clinical and economic evidence that our clients require to successfully market their products. Our research and consulting services are driven by world-class science and thought leadership and leverage a unique combination of capabilities. Clinigen’s Global Market Access Consulting practice provides clients with strategic recommendations on how best to move products through their pipelines. This is accomplished through four service lines: • Global Payer Strategy, • Payer Advisor Boards, • Client Workshops, • Global Value Dossiers and National Dossiers Role and Responsibilities We are looking for a Associate Consultant for our Market Access Strategy team in the US. You will be expected to be a key implementer on all phases of project delivery, including involvement in proposal writing, developing discussion guide, undertaking qualitative interviews, analysis of results and presenting final results. Typically, a project will have leadership from a senior member of staff, project management from a senior Associate Consultant and support from other members (e.g. Associate Consultant & Business Analyst). As Associate Consultant you will initially be expected to support the project leader and take a role in a part of project management, for example recruitment or presentation analysis and development. You will also undertake the execution of the project, including the following tasks: • Support client liaison, • Qualitative research, • Analysis of research findings, • Development of results presentation, • Support presentation of results, • Client feedback, • Identify new business development opportunities where possible Skills and Experience • Solid pricing, reimbursement and market access experience either in consultancy or industry, • Genuine interest and curiosity in pricing and reimbursement, • Personable, realistic, willing, open, team-worker and flexible, • Well organised and able to work on multiple tasks simultaneously, • Enthusiastic to learn and motivated to take opportunities to develop Education • Masters or PhD within a relevant discipline (economics, health policy, science) Clinigen Competencies • Customer Focus, • Initiative, • Teamwork, • Problem Solving/Judgment, • Accountability, • Attractive compensation and benefits package commensurate with experience., • Opportunity to make an impact, progress your consulting career, increase responsibility and build upon your existing experience in an expertise driven pricing and market access team with outstanding knowledge and client relationships., • The ability to work closely with the Professional Learning Network team drawn from industry executives and ex-payers., • The opportunity to make a difference in supporting our clients in shaping product investment decisions that optimize pricing, reimbursement and market access. Interested? we would love to hear from you, please apply today for consideration.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you Owner is building the agentic system for the next era of small business software. We need a Product Manager, Growth to build the systems that help us acquire restaurant owners, understand their intent, communicate with them at the right moments, move them into trials, and convert that demand into ARR. This role sits at the center of product, data, RevOps, billing, lifecycle marketing, and GTM execution. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have Own the product systems that turn leads into trials, customers, and ARR. Increase total trials started by improving the funnel from qualified demand to active evaluation. Increase total ARR contribution by building the infrastructure that helps Owner identify, route, nurture, convert, and retain high-quality demand. Build and improve billing systems, CPQ flows, Salesforce syncs, RevOps integrations, data stacks, landing page and no-code tools, lifecycle marketing engines, and internal communication workflows. Create a unified lead funnel across GrowthTrust, AQLs, Unified Sales Register, Grader variants, lifecycle messaging, and Sales and Launch workflows. Partner with Engineering, Analytics, RevOps, Sales, Marketing, Partnerships, Finance, and Launch to make the growth engine faster, clearer, and more reliable. Build the instrumentation, dashboards, and operating cadence that let the team understand what is working, where leads are stalling, and which bets are driving trials and ARR. Who you’ll work with You’ll partner closely with Engineering, Analytics, RevOps, and Design to build the technical and data systems behind Owner’s growth engine. You’ll collaborate with Sales, Marketing, Partnerships, Finance, and Launch to connect lead generation, qualification, follow-up, billing, purchase, and onboarding into one coherent system. You’ll work with leadership across Product and GTM to align the roadmap around the highest-leverage opportunities to increase trials started and ARR contribution. What we’re looking for 5+ years of product management experience Ability to get things done: you have a track record of shipping software that made a difference for your customers Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs Pay and benefits The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Cohere is revolutionizing enterprise AI with North, an agentic AI platform designed to securely deploy AI agents and automations within organizations’ infrastructure. North empowers employees to streamline workflows, automate repetitive tasks, and unlock actionable insights while ensuring data privacy and compliance. North combines cutting-edge generative and search models and customizable integrations to drive productivity and innovation at scale. We are seeking a Native Experience & Growth PM to own how users discover, adopt, and stay engaged with North across every surface — iOS, Android, macOS, and web. This is a high-leverage role sitting at the intersection of three domains: Native Applications. Own North’s iOS, Android, and macOS apps. You’ll define the mobile product roadmap, drive platform-specific capabilities (such as widgets, shortcuts, push notifications, offline modes), and ensure the native experience feels fast, polished, and purpose-built for knowledge workers on the go. Front-End Platform. Own the platform-wide shared component layer which would be the infrastructure that makes North customizable and enterprise-ready. This includes white-labeling and custom branding, configurable terms and conditions, notification systems, and the shared system components that will be leveraged across devices and features. Onboarding, Retention & Growth. Own the end-to-end user lifecycle from first login to power user. You’ll design and iterate on first-time user experiences (FTUX), contextual onboarding flows, proactive guidance, and re-engagement strategies. Define and execute the roadmap for North’s iOS, Android, and macOS apps, balancing platform-native capabilities with cross-platform consistency. Own the shared component and configuration layer that enables enterprise customization Design and iterate on FTUX and onboarding flows that minimize time-to-value and drive activation across new enterprise deployments. Own analytics instrumentation to track funnel performance, feature adoption, and re-engagement; run structured experiments to improve key metrics. Engage directly with enterprise customers to surface use cases across surfaces and validate product decisions with qualitative and quantitative evidence. Collaborate with design and engineering to maintain a coherent, accessible component system and ensure pixel-perfect experiences that scale across customer deployments. 5+ years of product management experience, with meaningful time in at least one of: mobile/native applications, front-end platform, or growth and lifecycle PM. Track record of shipping mobile or platform-layer products with real impact on adoption, retention, or engagement. Strong working knowledge of mobile UI/UX principles, such as iOS HIG and Material Design, and comfort making tradeoffs between native and cross-platform approaches. Analytical by default: you define metrics before you build, know how to instrument a product, and can run and interpret A/B tests. Strong cross-functional collaborator who works well with distributed engineering and design teams and can translate technical tradeoffs for non-technical stakeholders. Highly execution-oriented with a bias for getting things shipped and iterating from there. Experience owning front-end platform work: design systems, white-labeling, shared component libraries, or configuration infrastructure for enterprise SaaS. Experience with enterprise mobile compliance requirements: MDM/MAM, enterprise app distribution, data encryption at rest and in transit. Exposure to agentic AI systems, LLMs, or conversational interfaces, ideally in a mobile or desktop context. Impact: Shape the native surface of an enterprise AI platform used by some of the world’s largest organizations. Innovation: Work alongside leading researchers and engineers solving complex ML challenges. Growth: Enjoy competitive compensation, equity options, and opportunities for professional development. Flexibility: Hybrid work model with offices in key global locations. Remote or hybrid (San Francisco, New York, Toronto) - we prefer for this candidate to be open to working EST hours. If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an _, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement 🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ✈️ 6 weeks of vacation (30 working days!)

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking a Senior Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Senior PM at Ordergroove, you'll shape product strategy for your area, partner with engineering and design to ship ambitious AI-powered experiences, and ensure we're building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to think strategically and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Drive the Merchant Growth Roadmap – Own a critical slice of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic thinking., • Ship AI-Powered Experiences – Help bring AI to life across merchant and subscriber experiences, agents that automate workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as a core capability, not a feature bolt-on., • Apply an Experience-First Lens – Bring a strong UI/UX sensibility to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a Visible Product Owner – Be the Product voice for your area with meaningful exposure to senior leadership. You'll earn trust across Product, Engineering, GTM, and Operations, and contribute to shaping strategy, prioritization, and how Product shows up across the company., • Contribute to Product Strategy & Direction – Help define and communicate a clear product vision for your area aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner closely with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 5+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of delivering measurable impact at scale on complex product surfaces., • Curiosity about and exposure to AI or ML-powered product experiences — interest in shipping agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $180,000 + equity.

Job Title: Senior Product Manager – Platform Services Location: US – Remote Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Position Summary: As a Senior Product Manager - Platform Services at PointClickCare, you contribute to the vision and strategy of foundational platform capabilities that power products across the company, define and own roadmaps, and drive execution and delivery of APIs and shared services that compose into compelling value for our users and customers, ensuring overall success across the entire product portfolio. Your direct customers are the internal product teams that build on top of your solutions, and you represent their needs as well as those of our end users and customers, internally and externally, as needed. To succeed in this role, you draw upon your extensive product management experience and strong technical depth across the building blocks of a modern SaaS platform: APIs, shared services, identity and access, and workflow orchestration. You have a track record of building sophisticated platform products and solving customer problems, from discovery, to implementation, to delivery. You bring a collaborative approach to this leadership role to ensure successful outcomes for our customers, while optimizing time to value. You approach your work with natural curiosity and use your growth mindset to maximize ROI for your products. Key Responsibilities: • Understand company strategy and own the strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share., • Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points., • Prioritize product investments and tradeoffs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment., • Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible., • Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases., • Understand the broader product portfolio and how solutions work together to create value for customers., • Participate in industry events, and lead customer and partner facing engagements as a product expert., • Understand competitive landscape., • Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: • Bachelor’s Degree in computer science, engineering, or a related technical field of study., • 5+ years of Software Product Management experience, with prior experience building platform services, shared APIs, or other developer-facing capabilities., • Strong technical foundation, including working knowledge of APIs, identity and access, and workflow orchestration., • Experience working in healthcare technology is a plus., • Proven track record of managing products, innovation, and a general curiosity and drive for building great products., • Demonstrated fluency with modern AI tools such as Claude, and a habit of using them to bring efficiency and leverage to day-to-day product work — including research, analysis, writing, and stakeholder communication, • Strong written and oral communication skills with internal and external stakeholders., • Solid understanding of Agile practices is required and familiarity with Design Thinking is a plus., • Experience managing SaaS or PaaS products. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $207,900 - $231,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks • Benefits starting from Day 1, • Retirement Plan Matching (RRSP & 401K), • Flexible Paid Time Off, • Lifestyle/Wellness Spending Account, • Parental & Caregiver Leaves, • Fertility & Adoption Support, • Continuous Development Support Program, • Employee Assistance Program, • Learning Programs & Resources, • Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote $207,900 - $231,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

The Purpose of Zearn Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including the students who start multiple grade levels behind. As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in teaching, learning science, software development, design, video production, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission critical work. If you’re ready to join our Team of problem solvers, and own work that will drive us to achieve impact at scale, we are looking for you. Learn more about us at_. The purpose of the Senior Product Manager at Zearn is to lead high-impact product initiatives that enable more students to achieve dose response, the level of Zearn use proven to drive measurable learning gains, by driving rigorous product discovery and coordinated cross-functional execution from insight to launch. Reporting to the Vice President of Product, this role will own a portfolio of high impact projects and serves as a key leader in defining Zearn's approach to AI-powered experiences. This is achieved by: Leading product vision and execution to drive a robust roadmap for large, multi-year initiatives. • Co-develop and drive the vision for a portfolio of initiatives that align with Zearn’s mission and dose goals, recommending sequencing and tradeoffs based on user needs, technical feasibility, and market trends., • Partner with the CPO and VP of Product to lead the execution of AI-powered initiatives, identifying and scaling high-impact applications of AI to improve learning outcomes and educator workflows., • Lead product discovery processes that leverage market research and platform data to identify the highest-leverage problems to solve., • Generate a multi-year pipeline of product projects, considering the complex conditions needed for successful adoption and sustained classroom use. Driving user-centered, evidence-informed decision making to ground solutions in real-world district and school contexts. • Embed educator and student voice into every phase of development through structured feedback loops, prototypes, and interviews to ensure solutions meet actual user needs., • Use a mix of quantitative app data, qualitative insights, and A/B testing to drive product direction and feature prioritization., • Develop evaluation frameworks for AI features that account for content accuracy, pedagogical effectiveness, and user trust, ensuring Zearn innovation keeps pace with the edtech landscape., • Define clear, measurable goals for every initiative and relentlessly track against outcomes, pivoting based on evidence of what is working. Driving cross-functional collaboration to ensure alignment and urgency across Design, Engineering, and Academics. • Serve as the central point of leadership across functional teams for your portfolio of projects, ensuring all stakeholders are moving toward shared outcomes., • Build and maintain clear, shared timelines and workplans, proactively identifying risks and resolving blockers before they impact the roadmap., • Ensure teams are aligned and moving with urgency and precision by facilitating clear, outcome-oriented meetings and written communications. Ensuring operational excellence through high standards of execution and rigorous product discovery. • Set and maintain a high bar for all aspects of product initiatives, from the product requirements quality to testing rigor to user rollout., • Manage multiple complex initiatives simultaneously, ensuring clarity of scope, roles, and timelines to drive toward clean, on-time launches., • Anticipate challenges, adapt plans quickly, and drive toward clean, on-time launches. The Next Problems for this Role to Tackle • How can we use AI to reduce the operational burden on teachers so they can spend more time on instruction?, • What does responsible AI deployment look like in a K–8 math context (how do we build trust with educators while moving fast on AI capabilities)?, • How do we build internal infrastructure to pilot AI features quickly, measure impact rigorously, and scale or kill them based on evidence?, • How can we help all levels of educators quickly see the value of Zearn and get started with minimal friction?, • What data and supports can help teachers take meaningful action during Zearn time while integrating seamlessly into their school context and classroom routines? The Skills and Behaviors You'll Use • Evidence-Informed Strategist: You synthesize complex data (from analytics to feedback) into a clear, logical roadmap that prioritizes student dose response., • Discovery Lead: You thrive in ambiguity, especially within the evolving landscape of AI, using prototypes and pilots to build trust and ensure pedagogical soundness., • Cross-Functional Catalyst: You are the connective tissue between Engineering, Design, Academics, and Data, building alignment through first-principles thinking., • AI Experience Architect: You design AI-powered features that are deeply integrated into teacher workflows and student learning paths, rather than just "cool" tech., • Operational Owner: You set a high bar for execution excellence, anticipating risks and proactively resolving blockers to ensure high-impact launches. Potential Markers of these Skills • 8+ years of product management experience, including ownership of multiple cross-functional product launches in SaaS or mission-driven environments., • A proven track record of delivering impactful user-facing features and navigating complex stakeholder environments with high stakes., • Experience leading successful AI-powered initiatives from discovery through launch, ideally where content quality and user trust are paramount., • Outstanding communication skills, with the ability to drive clarity and accountability across multi-disciplinary teams., • A strong analytical mindset comfortable with data analysis, experimentation, and defining success metrics. How We Work: • We aim to create a numeracy movement. This is no easy feat, and no one of us can solve this on our own. Given that, Zearn is a transparent, collaborative, and open-to-feedback culture., • Our work is often collaborative in nature:, • We own our deliverables in close collaboration with others, • We communicate openly, and share early thinking and drafts often, • We seek ways to create and improve systems, and work with each other to contribute thinking in both asynchronous and synchronous discussions., • We create a sense of community through regularly sharing context so we can collectively solve problems to drive Zearn’s velocity. Location: This role is remote and can be performed in any of the following states/locations: CA, CT, FL, IL, LA, MA, MD, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, WI and Washington D.C. Compensation and Benefits: The compensation range for this role is $145,000 - $170,000 per year. We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a flexible PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children. TO APPLY: _ Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

As a Senior Technical Product Manager, you will be a key member of the team that designs and scales the internal tools and platforms that power how Aledade serves practices across our network. You will own Practice Nexus, with a primary focus on the MyPractice platform, and lead the Cloud Couch initiative to deliver cohesive, data-informed support and configuration experiences for both internal teams and external practice users. You will drive the roadmap for MyPractice as the central hub for practice configuration, program and services enablement, and EHR overlay activation, while also shaping how Cloud Couch is leveraged as a platform & tool to support practice implementation workflows. This role is highly cross-functional, requiring close collaboration with Engineering, Implementation, Product, Support, XDR, BI/Analytics, and other business stakeholders to ensure we build scalable, reliable, and user-centered solutions. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our headquarters office in Bethesda, MD.Product ownership for Practice Nexus and MyPractice • Own the vision, roadmap, and execution for Practice Nexus/MyPractice, including practice configuration, program and services enablement, eligibility and enrollment workflows, and EHR overlay activation and reporting., • Partner with business owners to define the problem space, constraints, success metrics, and ideal end state, and advocate for that vision across technical and non-technical stakeholders., • Continuously optimize live workflows (for both internal and practice users) through monitoring of key metrics, qualitative feedback, and structured experimentation where appropriate. Customer Service initiative leadership • Lead the product strategy and implementation for Aledade’s Clouch Couch initiative, designing an end-to-end experience that connects support, configuration, and data flows between Cloud Couch and Aledade’s internal platforms (including MyPractice)., • Collaborate with Support, Operations, Engineering, and Analytics to define implementation workflows, user journeys, and data models that improve resolution quality, time-to-resolution, and faster and more efficient enablement., • Ensure Cloud Couch configuration, integrations, and business processes can scale across multiple domains, programs, and user types without becoming brittle or siloed. Deep discovery, solution design, and execution • Work with internal teams and end users to develop a deep understanding of requirements, current-state workflows, and pain points across multiple domain areas (practice configuration, programs and services, EHR overlays, support)., • Translate discovery into clear problem statements, solution hypotheses, and well-scoped MVPs that balance impact, feasibility, and risk., • Write detailed user stories, including business rationale, functional and non-functional requirements, dependencies, and measurable success criteria. Roadmapping, delivery, and stakeholder alignment • Develop short- and long-term roadmaps that deliver maximum value with minimum risk, with explicit phasing for MVP, iterations, and deprecation of legacy workflows., • Partner closely with tech leads and engineering managers to sequence work, refine scope, and ensure alignment between architecture decisions and product objectives., • Maintain tight feedback loops with App charter zones, Implementation, Support, and other stakeholder teams, including structured forums for decision-making, status updates, and trade-off discussions. Data, measurement, and platform quality • Define and track success metrics for Practice Nexus areas, including MyPractice, Learning, and Implementation products, leveraging both operational and experience metrics to guide prioritization., • Collaborate with BI/Analytics and data engineering to ensure the underlying data models, reporting, and monitoring support your product decisions and operational runbooks., • Work with engineering to ensure high-quality releases, including appropriate QA, rollout strategies, change management, and documentation for internal and practice users., • 8+ years of product management experience in technology, technology-enabled services, or SaaS, with at least part of that time spent in a highly technical or platform-focused product role., • Demonstrated experience owning complex internal tools or platforms (such as admin consoles, configuration systems, or eligibility/enrollment workflows) end-to-end from discovery through rollout and iteration., • Experience with and understanding of the software development lifecycle and software development methodologies, preferably Agile/Scrum, including close partnership with engineering teams., • Proven ability to work across multiple domain areas, quickly ramping on new problem spaces while maintaining clear prioritization and stakeholder alignment., • Strong analytical skills and fluency using data (product metrics, operational data, and primary research) to inform solution design, measure impact, and iterate., • Excellent organizational and communication skills, with a track record of synthesizing complex technical and operational details into clear narratives, documentation, and decision records., • Product development experience in the context of healthcare technology, digital health, or technology-enabled healthcare services., • Basic understanding of healthcare administrative or clinical workflows (e.g., ambulatory practice operations, provider configuration, eligibility and enrollment flows)., • Prior experience with Cloud Couch (or comparable Salesforce products) including configuration, workflow design, and integrations with internal systems; strong interest in learning SF/CRM deeply if not already experienced., • Experience working on practice- or provider-facing tools in healthcare (e.g., practice portals, EHR overlays, configuration consoles, eligibility/program enrollment tools). Intermediate understanding of EHR data integration and applicable data standards (e.g., FHIR) and familiarity with claims and other healthcare administrative/clinical datasets. • Comfort working with SQL and analytics tools to self-serve data, validate hypotheses, and partner effectively with analytics and data engineering teams., • Demonstrated success leading cross-functional initiatives that span multiple product areas and stakeholder groups, balancing short-term operational needs with longer-term platform investments., • Experience designing and executing structured experiments (e.g., workflow pilots, cohort rollouts, limited-release features) to de-risk new capabilities and inform broader rollout strategies., • Ability to navigate ambiguity, manage competing priorities, and drive clarity and momentum in complex environments. Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents and domestic partnersRobust time-off plan (21 days of PTO in your first year)Two paid volunteer days and 11 paid holidays12 weeks paid parental leave for all new parentsSix weeks paid sabbatical after six years of serviceEducational Assistant Program and Clinical Employee Reimbursement Program401(k) with up to 4% matchStock optionsAnd much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at _We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

Job Description Job Summary: Responsible for managing a variety of member service calls in a professional and timely manner. Provide exceptional member service to members and internal staff at all times. Essential Duties and Responsibilities: • Receives member telephone questions, concerns or complaints promptly and in a professional manner., • Completes research discrepancies and review need for any fee adjustments., • Completes merchant verifications., • Complete stop payment and loan revision requests, surepay and bank transfer forms for accounting department., • Facilitate the financial security of our members by educating them on SunWest’s products and services., • Provide and assist with online help for password resets, surepay and bank transfer forms as needed/required., • Resolves member questions regarding accounts, orders and payments., • Completes weekly information center reports accurately and promptly., • Uphold the compliance requirement of all related federal regulations, including but not limited to; the Bank Secrecy Act and Anti-Money Laundering policies and procedures. Complete annual BSA training requirements as established by SunWest Credit Union., • Perform related duties as assigned by supervisor. Education and/or Work Experience Requirements: • High School Diploma or Equivalent required., • Valid driver’s license required., • Minimum two years customer service experience in call center , Credit Union a plus., • Excellent computer efficiency (MS Office/Word/Excel and Outlook). Required, • Understanding of Credit Union Philosophy, a plus Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivy standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 10 lbs., • Must be able to talk, listen and speak clearly on the telephone.Company DescriptionSunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. When you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.SunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. \r\n\r\nWhen you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.