Care Team Lead
1 month ago
Albuquerque
Job DescriptionSince 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. The Care Team Lead oversees the operations of our care team, which includes all care team members. Reporting directly to the Care Team Director, this position is responsible for providing leadership, guidance, and support to the care team members, ensuring the accuracy of records, and keeping goals on track. This role encompasses training and development, quality assurance, and performance management to ensure the efficient delivery of high-quality care. #INDResponsibilities: • Provide direct leadership to the care team members, fostering a positive and collaborate work environment, • Set clear expectations, goals, and priorities for team members, aligning their efforts with organizational objectives, • Escalate any significant issues, concerns, or challenges to the Care Team Director, • Provide ongoing guidance and support to enhance the professional development and competency of team members, • Oversee the timeliness, accuracy, and completeness of medical records, letters of medical necessity, and other documentation prepared by team members prior to submission, • Implement quality assurance measures and conduct regular audits to ensure compliance with regulatory requirements and organizational standards, • Work closely with the Care Team Director to establish and track performance metrics, goals, and objectives for the team, • Monitor progress towards goals, identify areas for improvement, and implement strategies to keep the team on track to meet targets, • Foster a culture of collaboration and teamwork within the care team and across interdisciplinary departments, • Facilitate effective communication and coordination between team members to ensure seamless and excellent patient care delivery and continuity of services, • May carry a caseload based on business needs, • Supervises individuals on the Care Team Job qualifications and competencies:, • 1 to 3 years in a Care Team or Patient Navigation role is required, • 1 to 3 years of Supervisory experience preferred, • Key competencies include delegation, critical thinking, problem solving, and leadershipBenefits:, • Health, Dental, and Vision Insurance after 90 days., • 401(k) with company matching program, • PTO, holidays, and your birthday off, • Company holidays, floating holiday, and birthday holiday, • Vacation (PTO) and Sick Days, • Company-paid STD and LTD, • Tuition reimbursement program, • $100 monthly cell phone reimbursement We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.