ASC Office Manager
hace 1 día
Austin
Job DescriptionDescription: HOPE NEUROLOGICAL MEDICAL SERVICES AND ITS AFFILIATES Title: ASC Office Manager Functional: Surgical Services / Operations Reports To: Executive Director of Surgical Services / COO of Surgical Services Salary: Per Current Pay Scale, Salary, Exempt Bonus Potential: According to Current Bonus Scale Last Update: October 2026 ABOUT HOPE NEUROLOGICAL MEDICAL SERVICES AND ITS AFFILIATES Hope Neurological Medical Services and its affiliates were founded with a clear and powerful mission: to deliver compassionate, comprehensive neurological and primary care rooted in integrity, innovation, and hope. Operating across multiple United States locations and continuing to grow, HOPE brings patients concussion management, brain health, and trauma recovery services through cutting-edge diagnostics and patient-first care. Guided by faith and fueled by science, HOPE is committed to restoring lives, not just treating symptoms. Our team of board-certified neurologists, advanced clinicians, and rehabilitation specialists upholds the highest standards of evidence-based care while maintaining genuine human connection with every patient we serve. POSITION SUMMARY The ASC Office Manager is responsible for the overall leadership, administration, and operational performance of an Ambulatory Surgery Center (ASC), ensuring safe, efficient, compliant, and financially responsible surgical services. This position oversees daily facility operations, personnel management, regulatory compliance, physician relations, patient experience, and financial performance while maintaining the highest standards of clinical quality and patient safety. Serving as the primary administrative leader of the facility, the ASC Administrator works collaboratively with medical staff, nursing leadership, physicians, and corporate leadership to ensure operational excellence, regulatory readiness, and alignment with HOPE's organizational goals, policies, and patient-centered mission. KEY RESPONSIBILITIES • Oversee all daily administrative and operational functions of the Ambulatory Surgery Center, ensuring efficient surgical scheduling, patient flow, and facility performance., • Provide leadership, supervision, and operational direction to administrative, clinical support, and other assigned facility personnel in collaboration with designated clinical leadership., • Ensure facility compliance with applicable federal, state, and local healthcare regulations, including CMS Conditions for Coverage, HIPAA, OSHA, and applicable state licensing requirements., • Maintain ongoing readiness for accreditation surveys, regulatory inspections, and audits, including applicable standards established by The Joint Commission, AAAHC, or other recognized accrediting organizations., • Collaborate with the Medical Director, Director of Nursing, and clinical leadership to support quality assurance, infection prevention, patient safety, and performance improvement initiatives., • Oversee the facility's operating budget, financial performance, expense management, revenue cycle coordination, and cost containment initiatives., • Monitor key financial and operational performance indicators, including surgical case volume, utilization, revenue, expenses, staffing efficiency, and profitability., • Coordinate surgical block scheduling, physician utilization, staffing resources, and operating room availability to maximize operational efficiency and patient access., • Develop, implement, and maintain administrative policies, operational procedures, and internal controls consistent with regulatory requirements and organizational standards., • Oversee staffing plans, employee scheduling, recruitment coordination, performance evaluations, coaching, and professional development in collaboration with Human Resources and clinical leadership., • Support physician credentialing, privileging, recredentialing, and medical staff administrative processes in accordance with applicable regulatory and facility requirements., • Maintain positive working relationships with surgeons, anesthesia providers, referring physicians, and other healthcare professionals to support facility growth and service excellence., • Oversee vendor relationships, supply chain coordination, purchasing controls, equipment maintenance, and facility service agreements to ensure cost-effective operations., • Ensure appropriate management of surgical supplies, implants, pharmaceuticals, and equipment in coordination with authorized clinical personnel., • Coordinate facility maintenance, environmental services, emergency preparedness, life safety requirements, and operational continuity planning., • Monitor patient satisfaction, service recovery, complaints, and patient experience initiatives to promote high-quality, compassionate care., • Support the facility's Quality Assessment and Performance Improvement (QAPI) program through data collection, performance monitoring, corrective action planning, and collaboration with clinical leadership., • Coordinate incident reporting, risk management activities, and operational corrective actions while maintaining appropriate confidentiality and regulatory compliance., • Prepare and present regular facility performance reports, operational updates, financial results, and improvement recommendations to executive leadership., • Collaborate with corporate leadership on strategic planning, service line development, physician recruitment initiatives, and opportunities for operational growth., • Support business development, referral relationships, and community outreach initiatives consistent with organizational objectives., • Ensure timely completion and maintenance of required facility documentation, operational records, licenses, permits, and regulatory submissions., • Foster a positive, accountable, and collaborative workplace culture that promotes employee engagement, professional development, patient safety, and HOPE's core values., • Perform additional administrative and operational responsibilities as assigned by executive leadership, consistent with the position and applicable regulatory requirements. QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred; equivalent relevant experience may be considered., • Minimum 3–5 years of healthcare operations, surgical services administration, or facility management experience preferred., • Minimum 2+ years of leadership or management experience within an Ambulatory Surgery Center, surgical facility, hospital outpatient department, or comparable healthcare environment preferred., • Demonstrated knowledge of ASC operations, surgical scheduling, revenue cycle processes, financial management, and regulatory compliance., • Familiarity with CMS Conditions for Coverage, state ASC licensing requirements, HIPAA, OSHA, and applicable accreditation standards., • Experience supporting regulatory surveys, accreditation processes, quality improvement programs, and physician relations preferred., • Knowledge of healthcare budgeting, expense management, operational reporting, and performance improvement initiatives. Skills & Competencies • Strong leadership, team development, and personnel management capabilities., • Excellent organizational, operational planning, and multitasking skills., • Ability to oversee complex surgical operations while maintaining patient safety, regulatory compliance, and financial accountability., • Strong understanding of ASC operational workflows, surgical scheduling, staffing coordination, and facility resource management., • Proficiency with healthcare information systems, electronic medical records, scheduling platforms, and financial reporting tools., • Demonstrated ability to analyze operational and financial performance data and implement effective improvement strategies., • Strong communication, interpersonal, and relationship-building skills with physicians, clinical teams, employees, and executive leadership., • Sound judgment, problem-solving, conflict resolution, and decision-making abilities., • Knowledge of healthcare compliance, patient confidentiality, risk management, and quality assurance principles., • Ability to manage competing priorities, respond effectively to operational challenges, and work under pressure., • Commitment to patient-centered care, operational excellence, employee accountability, and continuous quality improvement., • Ability to collaborate effectively with medical and nursing leadership while respecting established clinical authority and professional practice requirements. WHY JOIN HOPE? At HOPE, you join a mission-driven team dedicated to exceptional patient care and organizational excellence. We invest in our people because we believe that a motivated, mission-aligned team delivers the highest quality outcomes. HOPE offers a collaborative work environment, opportunities for professional growth, competitive compensation, and the privilege of serving patients who trust us with some of their most important health moments. Hope Neurological Medical Services and its affiliates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred; equivalent relevant experience may be considered. Minimum 3–5 years of healthcare operations, surgical services administration, or facility management experience preferred. Minimum 2+ years of leadership or management experience within an Ambulatory Surgery Center, surgical facility, hospital outpatient department, or comparable healthcare environment preferred. Demonstrated knowledge of ASC operations, surgical scheduling, revenue cycle processes, financial management, and regulatory compliance. Familiarity with CMS Conditions for Coverage, state ASC licensing requirements, HIPAA, OSHA, and applicable accreditation standards. Experience supporting regulatory surveys, accreditation processes, quality improvement programs, and physician relations preferred. Knowledge of healthcare budgeting, expense management, operational reporting, and performance improvement initiatives. Skills & Competencies Strong leadership, team development, and personnel management capabilities. Excellent organizational, operational planning, and multitasking skills. Ability to oversee complex surgical operations while maintaining patient safety, regulatory compliance, and financial accountability. Strong understanding of ASC operational workflows, surgical scheduling, staffing coordination, and facility resource management. Proficiency with healthcare information systems, electronic medical records, scheduling platforms, and financial reporting tools. Demonstrated ability to analyze operational and financial performance data and implement effective improvement strategies. Strong communication, interpersonal, and relationship-building skills with physicians, clinical teams, employees, and executive leadership. Sound judgment, problem-solving, conflict resolution, and decision-making abilities. Knowledge of healthcare compliance, patient confidentiality, risk management, and quality assurance principles. Ability to manage competing priorities, respond effectively to operational challenges, and work under pressure. Commitment to patient-centered care, operational excellence, employee accountability, and continuous quality improvement. Ability to collaborate effectively with medical and nursing leadership while respecting established clinical authority and professional practice requirements.
Limpieza
Transporte y Reparto
Camareros
Chef y Cocinero
Construcción y Obras
Seguridad
Estética y Belleza
Oficina y Administración
Venta Minorista
Almacén
Ventas y Marketing
Azafato y Azafata
Servicio al Cliente
Barista
Entretenimiento
Agricultura
Ciencia
Contabilidad y Finanzas
Cuidado de animales
Cuidado de niños
Eventos y Promociones
Gerencia
Industria y Producción
Ingenieria
Moda
Personal de Bar
Redacción y Edición
Salud y Servicios Sociales
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