Remote customer service jobs in Carlsbad, CaliforniaCrear alertas

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Client Success Leadership & Team Management • Lead, coach, and scale a Client Success organization consisting of 4 direct‑report managers and their teams, • Set clear expectations, success metrics, and accountability across all management layers, • Own and drive performance against key Client Success KPIs, including:, • Net Revenue Retention (NRR), • Customer Churn, • CSQL (Customer Success Qualified Leads), • Renewals, • Account Relationship Health, • Forecast renewals and expansion revenue with accuracy and consistency, • Serve as executive sponsor for strategic and high‑value accounts, • Strengthen senior‑level relationships to ensure long‑term partnerships and customer advocacy, • Partner closely with Sales, Account Management, Product, and Support to align on client outcomes, • Support expansion strategy through strong collaboration on CSQL generation and opportunity execution, • Establish and optimize Client Success processes, playbooks, and systems, • Build scalable frameworks for onboarding, adoption, renewals, and expansion, • 8–12+ years of experience in Client Success, Account Management, or Customer Experience, • 3–5+ years of people management experience, including management of managers, • Demonstrated ownership of NRR, churn reduction, renewals, and expansion revenue, • Strong executive presence with experience managing senior customer stakeholders, • Experience in B2B, SaaS, or recurring‑revenue business models, • Strong partnership experience with Sales and revenue leadership, • Familiarity with CRM and Client Success platforms (Salesforce, Gainsight, Totango, Catalyst, etc.), • Experience scaling Client Success teams in growth‑stage organizations, • Increased Net Revenue Retention and reduced churn, • Predictable, on‑time renewals with minimized risk, • Strong CSQL contribution to expansion pipeline, • Healthy, long‑term customer relationships at the executive level, • Engaged, high‑performing managers and teams $145,000 + Variable Compensation The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional variable compensation, which may be later used to offset any wage advancements. Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ___ Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

Job Description Position Summary The IT Operations Coordinator supports the daily operation, reliability, and continuous improvement of the organization’s information technology environment. This role performs hands-on coordination and administration across multiple IT functional areas and serves as the primary on-site point of contact for end-user technical support. The Coordinator resolves the majority of day-to-day hardware, software, and connectivity issues, assists with network and systems administration, and coordinates escalation and specialized support with external Managed Service Providers (MSPs) when required. The role also maintains IT documentation and asset records and ensures the physical and operational readiness of the company’s technology resources. Work is closely managed and performed in a support role on projects and initiatives of limited to moderate complexity. Performs other duties as assigned. Essential Duties and Responsibilities Systems, Network, & Infrastructure Support • Assist with the installation, configuration, and ongoing maintenance of local area networks (LANs), wide area networks (WANs), wireless networks, and related infrastructure components., • Support network and systems monitoring activities by reviewing alerts, performance metrics, and availability indicators; escalate anomalies or outages in accordance with established procedures., • Perform on-site “hands-and-feet” support for server rooms, network racks, cabling, patch panels, and related physical infrastructure under the direction of the IT Manager or Manage Service Provider (MSP)., • Assist with routine systems administration tasks, including user account provisioning, endpoint configuration, and basic server or network device maintenance., • Support the implementation and upkeep of baseline security controls to protect systems, networks, and data, including access controls, endpoint protections, and configuration standards., • Participate in backup verification activities and periodic recovery testing to help ensure data protection and business continuity readiness., • Serve as the primary point of contact for most end-user technical support issues, resolving the majority of day-to-day hardware, software, and connectivity requests without MSP involvement., • Collaborate with end users to diagnose, troubleshoot, and resolve technical issues involving hardware, software, networks, and peripherals., • Escalate complex, specialized, or systemic issues to the MSP as appropriate; provide detailed context, documentation, and follow-through to ensure timely resolution., • Monitor internal and MSP-managed ticket queues to ensure service levels and response times are met., • Review resolved tickets for quality and completeness; follow up with users to confirm satisfaction and identify recurring issues., • Analyze ticket trends and patterns; assist with root-cause analysis and implementation of corrective actions for recurring incidents., • Participate in onboarding of new employees by coordinating technology orientation and training, equipment provisioning, and system access., • Coordinate the full lifecycle of IT hardware, including imaging, deployment, tracking, maintenance, and retirement, and ensure that an adequate pool of pre-configured endpoints is available to support business needs., • Will occasionally coordinate shipping of equipment to and from remote staff., • Maintain accurate and up-to-date inventory records for laptops, peripherals, mobile devices, printers, and AV equipment., • Conduct routine inspections of conference rooms and shared workspaces to ensure audio-visual systems, displays, and connectivity are operational and user-ready., • Create and update user-facing guides and quick-reference materials to support common technology tasks., • Excellent interpersonal and customer service skills., • Basic understanding of existing network programs and capabilities., • Excellent workstation and network troubleshooting skills., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to explain technical concepts to non-technical users., • Ability to work on-site in an office environment with frequent movement throughout the facility., • Ability to sit, stand, and walk for extended periods of time during the workday., • Ability to lift, carry, and position IT equipment and supplies weighing up to 40 pounds (e.g., laptops, monitors, printers, networking equipment)., • Ability to bend, stoop, kneel, crouch, and reach to install, connect, or troubleshoot equipment under desks, in conference rooms, or in server and network rooms., • Ability to climb step stools or ladders as needed to access cabling, wall-mounted equipment, or AV components., • Ability to perform fine motor tasks requiring manual dexterity, such as connecting cables, handling small components, and using hand tools., • Ability to visually inspect equipment, read technical documentation, and work with screens for extended periods., • Associate degree in Information Technology, Computer Science, or a related field preferred, • 2–4 years of experience in IT support, help desk coordination, or technical operations support., • Working knowledge of Windows 10/11 and Microsoft 365 environments., • Familiarity with networking fundamentals, including basic LAN/WAN concepts and printer networking., • Experience using IT ticketing or service management systems., • Demonstrated ability to independently resolve common end-user support issues while effectively leveraging external support resources when appropriate., • CompTIA Network+ certification or willingness to obtain., • Experience supporting AV systems and conference room technology. The work environment described here are representative of those an employee encounter while performing the essential functions of this job. • On-site office environment with regular physical interaction with users and equipment., • Fast-paced manufacturing environment., • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc., • The role is exposed to a variety of conditions that may be found while walking the production floor.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads. There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job Description Summary The Electronic Maintenance Technician III / Site Lead is responsible for maintaining, repairing, and troubleshooting electronic equipment and systems, ensuring operational readiness and compliance with quality standards. This role also involves leading site-level activities, managing maintenance documentation, coordinating resources, coordinating with Program Manager, and serving as the primary point of contact for contract requirements and reporting. The pay rate for this position is $52.69/hour + $8.00/hour H&W. Please note this is a Union position. Essential Duties and Responsibilities • Maintains, repairs, troubleshoots, modifies and installs various types of electronic equipment and related devices., • Applies advanced technical knowledge of electronics principles in determining equipment malfunctions and repairing equipment to its normal operation., • Implements quality control and review procedures throughout maintenance and reporting requirements., • Applies skill in restoring equipment operation and evaluating system performance, • Documents all maintenance actions by inputting data in the Management Information System., • Performs scheduled and unscheduled maintenance and repair actions on various training systems and components., • Complete maintenance records, logbooks, and inventories., • Shall be proficient with current and future versions of simulation operating software and hardware fielded to the installation., • Gather training, maintenance, and reporting data to draft CDRL and other requirements and submit drafts to Program Manager for final review., • Support contract technical service delivery with limited decision-making authority., • Serve as site-level point of contact (POC) for Task Order requirements., • Lead team activities, including scheduling, training, and resource allocation., • Coordinate and manage travel, customer support, communications, and reporting (local and remote)., • Oversee task organization and logistics execution., • Apply and monitor Quality Control Plan/Program procedures. Supervision None Minimum Qualifications • High School Diploma, GED or equivalent, supplemented by appropriate trade school training, • 5(+) years experience in the field of electronics, electronic security systems, electricity or similar activity, sufficient to provide a broad technical knowledge of electronics equipment., • Thorough understanding of USMC standards used in the performance of maintenance actions., • Technical ability to troubleshoot failures down to discreet component level by applying knowledge in electronics and logical fault diagnostic abilities., • Familiar with Microsoft office software operation and use., • Excellent communication skills., • Able to pass a background check., • Valid Drivers license., • Must be a disciplined worker capable of meeting short suspense., • Must be able to support shifts that occur outside normal working hours to support 24/7 operations during exercise events that may be in excess of 40 hours per week., • Able to pass a background check., • Must be a US citizen Preferred Qualifications • Graduate of two year or four year electronic technician resident course at an accredited technical school or university or equivalent military education and experience., • Experience and knowledge of Alaska Native cultures Shareholder Preference Pursuant to PL 93-638, as amended, preference will be given to qualified Ahtna Native Corporation Shareholders, Descendants, and Spouses in all phases of employment. Physical Demands The employee is regularly required to talk, including the ability to pass on information via the telephone, and verbally communicate with clients, staff and other employees, hear and see in order to perform his or her duties in a safe manner, including occasionally driving. The ability to lift up to 50 lbs., walk, bend, push, pull and stand is needed to perform all requirements of this position. Typically will have full dexterity of limbs to feel, reach, sit, kneel, stand, crawl or climb on small stepladders not to exceed 10 feet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described in this job description are representative of those an employee encounters while performing the essential duties and responsibilities of this job. The work environment can vary from office/warehouse environment to field work outdoors depending on the mission and support required. Field work outdoors will be conducted under various weather conditions. Work Schedule: Full Time-may be required to work beyond a weekly schedule on occasion

Job Description KBS: Regional Safety Manager Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our team as a Regional Safety Manager. For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce. If this sounds like you, then why wait, APPLY TODAY!! Salary Range: $80-110K (DOE) Candidate must live in Central time zone This role is remote with up to 70% travel Position Summary The Regional Safety Manager ensures that their region complies with OSHA health and safety rules and regulations. This role is responsible for establishing and maintaining safe workplace policies. Requires excellent attention to detail and the ability to assess opportunities for improving conditions, analyze hazards, and execute necessary safety programs. The Regional Safety Manager is responsible for compiling and maintaining necessary records, logs and other reports pertaining to safety, as required by the company, contractors, clients, Federal, State and Local regulations. Essential Duties and Responsibilities • Conducts safety meetings, audits, and inspections to ensure compliance, evaluates performance, identifies corrective action, and implements follow up assessments, • Plans, implements and conducts preventative care, safety, and compliance training programs, • Maintains comprehensive environmental safety & health programs as required by state laws and applicable by site and business unit, • Provides operations team with guidance on health and safety processes ensuring adherence to industry, local state, and federal guidelines and regulations, • Complies with customer expectations and SLAs, • Collaborates with site level management to develop an Emergency Action Plan, • Coordinates investigations and Root Cause Analysis for Near Miss and accident events, • Tracks safety inspection activities, reports, and correspondence, • Collaborates with other departments to create and approve manuals, internal policies and procedures in accordance with contract documents, good engineering practices, customer expectations, and federal, state, and local regulations., • Ensures that all work is performed in accordance with approved manuals, internal policies and procedures, contract documents, good engineering practices and customer expectations, • Coordinates and monitors customer safety escalations and service request involving safety protocols, • Participates in team meetings and provides regular on-site project presence, • Responsible for implementing and maintaining Risk Assessment Plans, conducting risk assessments, administering monthly random safety questionnaires and unplanned safety observations, • Safety regulations and standards, • Hazard recognition, • Project management, • Process improvement tools, • Project controls, • 5+ years of progressive Health and Safety Management experience preferred, • Employee Health and Safety (EHS), • Service industry experience preferred, • MUST be bilingual English/Spanish, • Bachelor’s degree in Occupational Health and Safety, Industrial Hygiene, or equivalent. Or an equivalent combination of degree and experience, • Certifications in Employee Health and Safety (EHS), • OSHA 10/30-hour certification ideal What’s In It for You? As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! • Paid Time Off, • Paid Holidays, • Sick Time, • Life Insurance, • Supplemental Health Insurance (E.G., Accident), • 401k plan with a match or Non-qualified Deferred Compensation Plan, • Pet Insurance

Job Description Title: Sr. Product Manager – WAVE VMS & Recording Appliances Location: Carlsbad, CA Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. We are seeking a results-driven Product Manager to lead the software and hardware related to WAVE VMS. The ideal candidate will have a strong background in VMS and COTS products, as well as networking, throughput, and the related technologies that drive key specifications in recording devices (NVRs). A basic finance & math skillset is also needed to calculate business cases, profit, etc. Also key is a proven ability to collaborate across global cross-functional teams to deliver high-quality results. Key Responsibilities: • Coordinate WAVE software releases with our OEM provider as well as internal test teams, sales, and other stakeholders, • Coordinate WAVE Recording Appliance releases with your counterparts in South Korea, • Coordinate WAVE Recording Appliance releases with 3rd party OEM vendors, • Based on market demand and specifically Hanwha customer demand, respond by introducing OEM recording appliances for the US Market, • Act as an escalation point for issues related to WAVE VMS or Recording Appliances, • Knowledge of Linux and Windows OS, • Product Strategy & Roadmap: Developing and maintaining the product roadmap based on market research, customer feedback, and business objectives., • Requirements Gathering: Collaborating with stakeholders to define detailed product requirements and features., • Project Management: Coordinating with engineering and design teams to ensure the timely delivery of features, balancing scope, quality, and deadlines., • Market Analysis: Conducting competitor analysis and staying updated on industry trends to inform product decisions., • Product Launch & Lifecycle: Managing product launches, ensuring proper positioning, marketing strategies, and post-launch support to enhance product performance and customer satisfaction. Preference will be given to candidates who can demonstrate: • 5+ years in the video security industry, • Strong track record of successfully leading the delivery of hardware or software products, • Track record of continuous improvement across a product or service, whether internal or external, • Strong technical acumen with the ability to articulate complex solutions to both technical and non-technical audiences., • Flexibility to attend late-night meetings with stakeholders in South Korea, where you will participate in discussions, provide updates, and collaborate with cross-functional teams during hours that align with the Korea time zone., • Willingness to travel locally and internationally as required, up to 10% Physical Demands: Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. The position also involves periods of standing and walking during client visits and events. Hanwha Vision America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Summary: This is a remote-based role ideal for a proactive, customer-focused sales professional with 7+ years of experience in automotive, aftermarket parts, or battery systems. The Regional Sales Manager will drive B2B sales growth by promoting sustainable battery products to auto dealers, repair shops, distributors, and industrial clients. Strong relationship-building, CRM tracking, and independent pipeline management are critical to success in this role. What You’ll Do: • Identify, engage, and onboard new customers in automotive and industrial segments, • Manage a sales pipeline and close deals on aftermarket battery solutions, • Deliver exceptional client support and follow-up, • Provide pricing, quotes, and product info tailored to customer needs, • Represent the brand at trade shows and events, • Track activities and opportunities using CRM tools Experience You’ll Need: • 7+ years in sales, customer service, or marketing (automotive or battery-related), • Familiarity or interest in battery technology (lead-acid, lithium, AGM), • CRM and MS Office proficiency, • Self-starter mindset with strong written/verbal communication skills

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off Job Duties and Responsibilities: Assist with department scheduling, meeting preparation, and calendar coordination. Support internal and external communications on behalf of the accounting team. Track and manage key departmental deadlines, such as AP cycles, reporting schedules, and annual filings. Monitor office inventory for the accounting team (forms, supplies, etc.) and place orders as needed. Identify opportunities to streamline administrative processes and improve organizational efficiency. Special accounting projects as needed Manage current and prior year file cabinets organized and prepare as necessary for following year Education and Experience: A BS/BA degree in Accounting or Finance or equivalent is preferred Minimum High school graduate with 3 years administrative work experience Minimum Job Requirements: Ability to work with other staff effectively and efficiently Proficient computer skills on MS Office including Excel, Word, and Power Point Proficient in QuickBooks and QuickBooks class tracking preferred Possess the ability to make independent decisions when circumstances warrant such action Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the Accounting Department Ability to establish and maintain professional working relationships with all employees, vendors, and volunteers Ability to maintain confidentiality of all proprietary and/or confidential information Ability to learn, understand and follow all Foundation policies and procedures Read, write, speak, and understand the English language Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Exhibit excellent customer service and a positive attitude towards staff and constituents Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Prolonged periods sitting at a desk and working on a computer Anticipated 40 hour/week in-office position (with occasional remote work possible) and occasional overtime required Complete assigned projects to ensure compliance and accuracy

Job DescriptionCompany Description The sky's not the limit at Nearmap We’re a SaaS company, with proprietary hardware and software that’s continuously advancing through our commitment to innovation. The sky’s the limit when it comes to what we can and plan to do for our customers. Our imagery is just the starting point. Our impact comes from our people, applying complex analysis, interpretation and artificial intelligence that opens up all sorts of possibilities for our customers. Job Description The purpose of this role is to deliver end to end recruitment services and excellence in candidate, employee and hiring manager experience at a global scale, supporting both Australia and North America. This role will leverage the global talent strategy and service consistency across all facets of Talent Acquisitio, Data, Talent Sourcing, Selection and Assessment. Key Responsibilities: • Directly accountable for the end-to-end recruitment process from attraction to offer, including preparation of attraction strategies, effective hiring briefs, developing interview plans, hiring manager and candidate feedback loops through to managing and closing offers., • Deliver recruitment services at a global scale, supporting Australia and North America., • Delivery coaching and advisory to key internal stakeholders (hiring managers) with hiring best practices, including sourcing strategies, workforce planning and diversity considerations, inclusive hiring process design, bias awareness training (e.g., affinity, unconscious), role value proposition, candidate experience, market insights etc., • Deliver great candidate experiences for all roles they are accountable for., • Work in partnership with wider P&C team (e.g., P&C Business Partners, People Operations) to ensure an integrated candidate journey and hiring experience for all roles they are accountable for. GTM, Finance, PS, • Deliver on data integrity and hygiene of all roles and processes they are accountable for on the recruitment platform (Smart Recruiters and Confluence)., • Encourage and enable employees to positively represent Nearmap., • Deliver to approved SLA’s set by the VP HRQualifications Experience • 5+ years' experience in a Talent Acquisition role, ideally within a high growth company (i.e.: tech organizations, preferably SaaS)., • Business acumen and ability to build relationships and influence senior stakeholders and external partners., • Demonstrable experience in recruiting across many role types including go-to-market, commercial, corporate etc, • 5+ years' experience in a Talent Acquisition role, ideally within a high growth company (i.e.: tech organizations, preferably SaaS)., • Business acumen and ability to build relationships and influence senior stakeholders and external partners., • Ability to build strong relationships with team members, hiring managers and candidates across all levels., • Willingness to learn and effectively use recruitment platforms and applicant tracking systems., • Ability to effectively prioritise and provide timely communication to all relevant stakeholders., • Previous responsibility for workflow within a busy environment with time sensitive deadlines to meet stakeholder requirements., • Ability to positively present our company and open roles to potential candidates., • Positive, can-do attitude and calm and composed in high pressure environments., • A collaborator and team player., • High degree of motivation for self-learning and supporting learning of others i.e. growth mindset, • Customer and service centric mindset, • Organised, efficient and proactive., • High attention to detail., • Excellent communication and interpersonal skills., • Excellent personal effectiveness skills., • Commitment to continuous improvement and fosters innovation Additional Information Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. In addition to your annual leave, Nearmap offers: • 4 extra "YOU" days off each year—take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Access to LinkedIn Learning for continuous growth., • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance., • Annual flu vaccinations and skin checks. Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

Job Description Corporate Overview Argonaut Manufacturing Services Inc. is a contract manufacturing organization (CMO) headquartered in Carlsbad, CA. The company is dedicated to serving highly innovative companies in the biopharmaceutical, life sciences and molecular diagnostics industries. Argonaut is a full service, cost-effective partner, providing complete solutions in the areas of formulation, filling and final kitting of reagents and consumables. Argonaut provides quality and regulatory expertise to assure the highest in quality manufacturing and supply chain excellence. Benefits and Pay Range At Argonaut Manufacturing Services we value our employees and are proud to offer a comprehensive benefits package designed to support your well-being and financial future. Eligible employees enjoy: ✔ Medical, Dental, and Vision Insurance ✔ Company-Paid Life Insurance (1x Annual Salary) ✔ Voluntary Life Insurance Options ✔ Short-Term and Long-Term Disability Insurance ✔ Flexible Spending Account (FSA) & Health Savings Account (HSA) ✔ 401(k) Retirement Plan with Company Matching ✔ 10 Days of Paid Time Off (PTO) ✔ 10 Paid Holidays Annually The pay range for this position is $110,000 - $149,000 annually. Actual compensation will be based on factors such as location, skills, education, experience, and other relevant qualifications. Position Overview Argonaut Program Managers (PMs) are responsible for managing cross-functional activities for a portfolio of clients in domestic and international markets, overseeing all aspects and management of development and/or cGMP manufacturing projects. PMs are accountable for project scope development, creating comprehensive schedules, monitoring deliverables and milestones, contributing to feasibility studies, and marshalling internal colleagues and subject matter experts to deliver on-time and on-budget for Argonaut clientele. This role is 100% on-site position Monday - Friday 8 hours/day (excluding lunch break). Overtime, weekends and holidays may be required. Flexible start time between 7:00 am - 9:00 with a consistent schedule. Exceptions to the schedule must be approved by the manager in advance. Responsibilities and Duties * Lead, build and oversee multiple cross-functional project teams of representatives from relevant functions; chair internal and customer project teams * Develop full-scale project plans / schedules with work breakdown structure; define, track, and maintain accountability for milestones, schedules, and timelines * Responsible for overall project knowledge and execution according to agreed upon deliverables and timelines * Identify and manage project dependencies and critical path and go / no-go decisions * Perform risk assessments and propose risk mitigation strategies for projects * Prepare weekly / monthly reports, agendas, meeting minutes, and presentations * Communicate all project issues / needs to both internal and external stakeholders, and provide frequent presentations on project status to Executive Management * Customer contact on all project related issues and communication; ensure appropriate and timely communication is maintained * Evaluate, highlight, and escalate unresolved issues, potential obstacles, and resource constraints to supervisor and / or key stakeholders * Represent the "Voice of the Client" while maintaining primary allegiance to Argonaut and colleagues * Assist and contribute as needed to the quoting process for Change Orders and new business opportunities * Communicate any changes in project scope with internal teams and Business Development; communicate clearly to the clients and ensure changes are fully documented * Assist Business Development in maintaining and nurturing client relationships * Strategic portfolio overview within Commercial/Program Management Organization * Identify, contribute to, and lead internal initiatives for continuous improvement of business processes, project delivery and profitability * Change management and training of colleagues within and outside the department aimed at improving performance on projects Requirements and Qualifications * The successful candidate will work out of our offices based in Carlsbad CA - this is not a remote position * Bachelor's degree in a scientific related discipline (BSc / MSc / B Eng / MEng Chemistry / Molecular Biology / Engineering or relevant discipline; project Management accreditation (PMP preferred). * Minimum of 3 years of project management experience (life science CMO / CDMO preferred); Strong working knowledge of laboratory techniques and manufacturing. * Experience with ERP software (Netsuite preferred), MS Office (MS Excel a must), MS Project (or similar Project Management platforms such as Jira) and MasterControl (or similar QMS) * Deadline-driven with a high level of organizational and planning skills; results oriented * Strong analytical, problem-solving / solutions orientation; intellectual curiosity * Thrives on collaboration, openness, and a shared sense of purpose - able to influence without authority; capable of working independently as required * Proven multi-tasking skills with ability to handle multiple projects simultaneously, motivate teams, work within aggressive timelines collaboratively with cross-functional departments; capable of effectively managing competing priorities; presenting ideas clearly and concisely * Exceptional client service/focus and interpersonal skills; work effectively under pressure to meet deadlines; exceptional oral and written communication skills Argonaut Manufacturing Services, Inc. is proud to be an equal opportunity employer committed to providing employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability, or any other class protected by Federal, State or local laws. Argonaut complies with all employment eligibility verification requirements of the Immigration and Nationality Act and all must have the authorization to work in the US. Background checks are conducted to support workplace productivity, safety and security by ensuring applicant backgrounds and qualifications are suitable for the position being considered. It is the policy of Argonaut Manufacturing Services, Inc., as part of its hiring procedures, to conduct background checks on finalist(s) for all positions. These checks will be job-related, consistent with business necessity and conducted pursuant to all applicable laws, rules, policies and procedures. Background checks may include, but are not limited to: verification with educational institutions or licensing/credentialing boards; standard criminal checks, employment verification; and other pertinent information and resources. Employment offers will generally be made after successful completion of applicable background check(s). However, any offers of employment made prior to completion of the background check(s) shall be contingent upon successful completion of the check(s). Finalist(s) may be rejected if they provide inaccurate, untruthful information, don't fully participate in a required background check, or don't sign or complete a required form.

Job Description H2O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H2O! We are seeking an experienced Field Service Technician to support our dealer network within the irrigation market. This role is focused on providing technical assistance for filtration systems, including sand media filters, disc filters, and screen filters. The ideal candidate is a hands-on professional with strong troubleshooting capabilities, excellent communication skills, and the ability to work independently in the field. The Benefits Overall remuneration including: • Sales bonus program, • Group Insurance plan including dental, vision & telemedicine;, • 401K plan with employer's contribution;, • Three (3) weeks of paid vacation per year;, • Twelve (12) paid wellness days per year;, • Fully paid travel expenses. The Day-to-Day • Provide technical support to dealers and customers regarding installation, operation, and maintenance of irrigation filtration systems;, • Troubleshoot mechanical and hydraulic issues in sand media, disc, and screen filtration systems;, • Assist dealers in identifying correct spare parts and part numbers;, • Support system start-ups, inspections, and field diagnostics as required;, • Serve as a technical liaison between dealers, customers, and internal teams;, • Prepare clear and professional service reports and technical feedback;, • Deliver on-site and remote technical guidance, training, and best practices;, • Recommend appropriate filtration systems, spare parts, and upgrades when applicable., • Support commercial activities by identifying customer needs during service visits;, • Support sales activities with technical input when required (pre-sales or post-sales support). The Skills We Are Looking for • Minimum 5 years of experience in the irrigation market;, • Fluent in English and Spanish;, • Proven experience with filtration systems: sand media, disc filters, and screen filters;, • Strong understanding of irrigation systems, hydraulics, and field installations;, • Hands-on, solution-oriented professional comfortable working independently;, • Excellent verbal and written communication skills;, • Valid driver’s license and willingness to travel within California as needed;, • Previous experience supporting dealer networks or distributors;, • Sales or customer-facing experience (asset);, • Experience with agricultural irrigation systems and large-scale filtration projects (asset). #ZR #Service (WTS) Company DescriptionWe Simplify Water H2O Innovation is a water solutions company dedicated to helping communities and industries solve their most pressing water challenges. Guided by its mission to Simplify Water, the Corporation delivers value through four synergistic pillars: Water Technologies & Services (WTS), Specialty Products (SP), Operation & Maintenance (O&M), and Water Infrastructure Development (WID). H2O Innovation provides equipment, chemicals, consumables, and long-term services that support the full life cycle of water, wastewater, and water reuse. Every day, the Corporation empowers its team with the resources and guidance they need to exceed customer expectations. By integrating innovation and operational excellence, H2O Innovation has become a trusted global partner for sustainable water management.We Simplify Water\r\n\r\nH2O Innovation is a water solutions company dedicated to helping communities and industries solve their most pressing water challenges. Guided by its mission to Simplify Water, the Corporation delivers value through four synergistic pillars: Water Technologies & Services (WTS), Specialty Products (SP), Operation & Maintenance (O&M), and Water Infrastructure Development (WID). H2O Innovation provides equipment, chemicals, consumables, and long-term services that support the full life cycle of water, wastewater, and water reuse. Every day, the Corporation empowers its team with the resources and guidance they need to exceed customer expectations. By integrating innovation and operational excellence, H2O Innovation has become a trusted global partner for sustainable water management.

Job Description Job Description: Are you a CFP® candidate looking to complete the experience requirement for your credential? Are you a bright professional with experience in the financial planning/investment field? Are you organized and able to work independently? Do you have exceptional attention to detail and an ability to complete error-free work? Are you computer-savvy? Do you enjoy assisting clients in servicing accounts while providing exceptional service? If so, you may be the person we are looking for to work in our small, professional firm. We are looking for an individual who is working toward their CFP® credential. This position would be an excellent opportunity for hands on experience in the industry that could go toward satisfying the experience requirement for the certification. We are looking to hire a financial advisor assistant for a CERTIFIED FINANCIAL PLANNERTM in Carlsbad. Our company, Financial Planning Solutions, Inc.®, offers comprehensive financial planning services to meet the various needs of clients. As a client orientated firm, we need an individual who shares our desire to help clients achieve their financial goals. The person filling this position will assist the Operations Manager with the administrative duties of the office. Qualifications: 2+ years of relevant experience or course work in the financial services industry required. Ability to multi-task with a superior attention to detail and follow-up along with the ability to effectively prioritize workload and meet deadlines. Exceptional customer service experience with the ability to communicate on a professional level either in person, on the phone, or through email. Familiar with a variety of the field's terminology, concepts, practices, and procedures along with the ability to maintain attention to detail while under pressure, as well as to view details in the overall context of the client’s circumstances. Strong computer skills with a proficiency in computer programs, including Microsoft Office Suite and CRM. Duties & Responsibilities: Overall duty is to maintain a business where all aspects of the office flow smoothly. • Answer phone calls, handle customer service, client needs, vendor requests, etc., • Process insurance and security applications and paperwork, reviewing for completeness before submission and track pending business paperwork, • Prepare for client meetings, • Anticipate advisor needs and handle them proactively, • Update and use CRM system efficiently to handle tasks, scheduling, follow up, new contact, etc., • Provide total office coverage in the absence of the Operations Manager, • Regularly review Commonwealth news items, technology updates, and e-mail communications; report pertinent information back to advisor Additional Requirements: A background check and fingerprinting is required and will be conducted upon hiring. Hours: This is a non-remote full-time position at 35+ hours per week (5 days a week; 7-8 hours per day). Hours may vary based on occasional variation in workload. **Competitive compensation To inquire about this position please send: • Cover Letter explaining why you would be a good fit for this position, • Resume

Job DescriptionCompany Description Nearmap is unique. A global technology company with incredible people; a market-leader with energy and spirit. Nearmap was named as one of the world’s 10 Most Innovative Companies by Fast Company magazine – and we are growing! What we do We provide easy, instant access to high-resolution aerial imagery, city-scale 3D content, AI datasets and integrated geospatial tools, with wide-scale coverage across the USA, Canada, Australia and New Zealand. At the core of it, we are a location content company, a visual analytics company, and a software as a service company. Innovation is weaved into our DNA. Job Description Reporting to the CSM Director, you will be responsible for managing a mid-market and enterprise portfolio of accounts, understanding customer needs, and delivering comprehensive engagement to foster strong relationships and measurable business outcomes. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth. You will oversee a large portfolio, identifying churn risks and growth opportunities at scale, engaging with key customer contacts, managing the customer lifecycle from onboarding to renewal, and collaborating with the sales team to expand accounts. You will develop deep expertise in Nearmap’s products and services, using this knowledge to support and guide customers in maximizing the value of their investment in our solutions. Customer engagement, retention, and success will be your main objectives. You will focus on driving relevant use cases, promoting active product usage, and empowering customers to become strong advocates for Nearmap. Acting as the voice of the customer, you will also provide valuable feedback and insights to internal teams to improve our offerings and customer experiences. • Provide proactive customer service and support to drive customer satisfaction., • Manage subscription renewals for a large portfolio, ensuring a smooth and efficient process., • Maintain up-to-date account intelligence in Salesforce and Gainsight, and leverage customer data to inform engagement strategies., • Maintain up-to-date account intelligence in Salesforce and leverage customer data to inform engagement strategies., • Collaborate with the Customer Experience team to develop scalable approaches for managing a large portfolio using customer experience and marketing automation techniques., • Serve as a trusted advisor to customers, guiding them through onboarding, product adoption, retention, and growth initiatives to optimize customer lifetime value., • Identify churn risks and implement proactive measures to address them, ensuring high levels of retention., • Collaborate cross-functionally to resolve customer issues and support growth opportunities., • Partner with Sales teams to identify and develop upsell opportunities., • Actively nurture customer advocacy, encouraging customers to promote Nearmap both internally and externally., • Analyze diverse and moderately complex challenges to develop creative solutions within established guidelines., • Adapt processes and methods to address unique customer needs and business goals., • Leverage sophisticated analytical and problem-solving techniques to assess a variety of factors and determine the best course of action., • Adhere to company guidelines and the corporate Code of Conduct, • Act in an ethical way when dealing with company assets and other people Qualifications, • 3+ years of experience in customer success, consulting, or technical pre-sales in a SaaS or high-tech company., • Proven ability to map customer business processes to product capabilities., • Demonstrated success in developing and executing customer-centric strategies to maximize value from technology solutions., • Experience managing multiple account engagements and handling escalations in collaboration with Sales and Support teams., • Strong interpersonal and communication skills, with the ability to engage and build relationships with executive stakeholders., • Excellent negotiation and decision-making skills, with a data-driven approach to prioritization., • Ability to identify and act on growth opportunities., • Proficiency in Salesforce and Microsoft Office tools., • Exceptional program management skills, combining creative problem-solving, business acumen, and analytical aptitude., • Ability to work independently, take initiative, and thrive in a fast-paced environment., • Cultural awareness and appreciation for diversity in professional settings., • Bachelor’s degree required Additional Information Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. In addition to your annual leave, Nearmap offers: • 4 extra "YOU" days off each year—take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Work from Overseas Policy - explore the world in the approved list of cities while you work!, • Access to LinkedIn Learning for continuous growth., • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance., • Annual flu vaccinations and skin checks., • Hybrid flexibility - truly flexible, with no mandatory office days!, • A Nearmap subscription (naturally!)., • Unlimited snacks, drinks, and weekly catered lunches at the office Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job Description The BFT2 Technical Services Engineer will provide customer, production, and engineering support for both government and commercial systems, including hubs, remote terminals, and COTS equipment. This support will include a mixture of remote and onsite support for the existing BFT2 network. Key responsibilities include supporting deployment, testing, documentation, training, operation, maintenance, and solving problems with the production network. We work successfully with both internal and external personnel with various skills. Disciplines requiring support include software, hardware, electrical, IP networking, configuration management, IA, and technical publications. As a team member, your remote support duty is to support the operation of the network. Examples include (but are not limited to) initial system configuration, performance monitoring, analysis of trend data, and resolution of system problems. We interface remotely with customers and other internal groups via phone and email to provide issue resolution and answer customer questions. This support is 24/7 and requires each Service Engineer to participate in an on-call rotation. Standard on-site support duties include CONUS and OCONUS installations, testing, training, and maintenance of all locations. This includes hardware, networking, and RF component maintenance and repair, software test and integration, as well as routine maintenance and configuration changes. This position is needed for supporting both current and future L-band system customers within the services group. Responsibilities: • Interact with customers on solving problems, • Analyze system issues and perform corrective actions, • Perform On-Site maintenance at each site as the need arises, • Conduct training at various local and remote sites, • Design and update training and operator manuals used by the customer, • Perform remote maintenance and software updates, • Operate and maintain customer L-band Networks, • Configure and update Network configuration changes, • Software testing and integration, • Confirm Network configuration changes in a lab environment and deploy tested network configuration changes to a production environment, • Participate in 24/7/365 on-call duty rotation and respond to customer escalations Qualifications: • Proven experience using RHEL, Ansible, Cisco, • Demonstrated experience with Linux-based servers, • Proven ability to work with IP/Network problems at all layers of OSI model, • Experience administering and troubleshooting Cisco Networks, Routers, Switches, and Firewalls, • Current Security+ certification, • Current CCNA or higher certification (CCNP, CCIE, CISSP), • Bachelor's degree in related technical field or directly related experience, • US government position. US Citizenship required, • Active DoD Secret Clearance, • Ability to travel up to 50% both CONUS and OCONUS, • Must be able to work onsite out of the Carlsbad, CA office 3 days per week, • Open to offering relocation assistance

Job DescriptionSummary Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs. They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team. Duties & Responsibilities • Escalated ticket resolution: Handle Level 2 incidents that frontline techs cant resolve., • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service., • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace., • Server and network support: Assist in deploying and diagnosing Windows Servers (20162022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches ., • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures ., • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work., • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles, • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.Qualifications & Requirements, • Experience, • 23 years in MSP or equivalent IT service desk roles., • Hands-on experience with Windows (10/11) and server OS (Windows Server 20162022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting., • Familiarity with RMM/PSA tools for monitoring and ticket management., • Experience in client communication and user-facing support., • Technical Skills, • Proficiency in OS deployment, patch management, malware removal, and event log analysis., • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup., • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite)., • Certifications, • CompTIA A+, Network+, Security+., • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP., • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs., • Professional Skills, • Strong troubleshooting, documentation, and multi-tasking abilities., • Excellent verbal/written communication with both technical and non-technical audiences ., • Customer service orientationempathy, follow-through, and client satisfaction ., • Ability to work independently and collaboratively within a team setting .Ideal Candidate Snapshot, • 24 years MSP help desk experience, • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus), • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments, • Excellent communicator, well-documented, proactive, and service-mindedIf youre seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!Employment Type: Full time Location: Carlsbad, CA

Job DescriptionSummaryOur client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs. They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team.Duties & Responsibilities • Escalated ticket resolution: Handle Level 2 incidents that frontline techs can’t resolve., • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service., • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace., • Server and network support: Assist in deploying and diagnosing Windows Servers (2016–2022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches ., • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures ., • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work., • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles, • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.Qualifications & Requirements, • Experience, • 2–3 years in MSP or equivalent IT service desk roles., • Hands-on experience with Windows (10/11) and server OS (Windows Server 2016–2022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting., • Familiarity with RMM/PSA tools for monitoring and ticket management., • Experience in client communication and user-facing support., • Technical Skills, • Proficiency in OS deployment, patch management, malware removal, and event log analysis., • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup., • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite)., • Certifications, • CompTIA A+, Network+, Security+., • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP., • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs., • Professional Skills, • Strong troubleshooting, documentation, and multi-tasking abilities., • Excellent verbal/written communication with both technical and non-technical audiences ., • Customer service orientation—empathy, follow-through, and client satisfaction ., • Ability to work independently and collaboratively within a team setting .Ideal Candidate Snapshot, • 2–4 years MSP help desk experience, • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus), • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments, • Excellent communicator, well-documented, proactive, and service-mindedIf you’re seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!

Job Description Our Elite Home Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Title: Sr. Product Manager – WAVE VMS & Recording Appliances Location: Carlsbad, CA Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. We are seeking a results-driven Product Manager to lead the software and hardware related to WAVE VMS. The ideal candidate will have a strong background in VMS and COTS products, as well as networking, throughput, and the related technologies that drive key specifications in recording devices (NVRs). A basic finance & math skillset is also needed to calculate business cases, profit, etc. Also key is a proven ability to collaborate across global cross-functional teams to deliver high-quality results. Key Responsibilities: • Coordinate WAVE software releases with our OEM provider as well as internal test teams, sales, and other stakeholders, • Coordinate WAVE Recording Appliance releases with your counterparts in South Korea, • Coordinate WAVE Recording Appliance releases with 3rd party OEM vendors, • Based on market demand and specifically Hanwha customer demand, respond by introducing OEM recording appliances for the US Market, • Act as an escalation point for issues related to WAVE VMS or Recording Appliances, • Knowledge of Linux and Windows OS, • Product Strategy & Roadmap: Developing and maintaining the product roadmap based on market research, customer feedback, and business objectives., • Requirements Gathering: Collaborating with stakeholders to define detailed product requirements and features., • Project Management: Coordinating with engineering and design teams to ensure the timely delivery of features, balancing scope, quality, and deadlines., • Market Analysis: Conducting competitor analysis and staying updated on industry trends to inform product decisions., • Product Launch & Lifecycle: Managing product launches, ensuring proper positioning, marketing strategies, and post-launch support to enhance product performance and customer satisfaction. Preference will be given to candidates who can demonstrate: • 5+ years in the video security industry, • Strong track record of successfully leading the delivery of hardware or software products, • Track record of continuous improvement across a product or service, whether internal or external, • Strong technical acumen with the ability to articulate complex solutions to both technical and non-technical audiences., • Flexibility to attend late-night meetings with stakeholders in South Korea, where you will participate in discussions, provide updates, and collaborate with cross-functional teams during hours that align with the Korea time zone., • Willingness to travel locally and internationally as required, up to 10% Physical Demands: Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. The position also involves periods of standing and walking during client visits and events.

Job Description Helpdesk Support Technician/Customer Service Carlsbad, CA We are currently hiring for a customer service focused Helpdesk Support Technician in the Carlsbad, CA area for a contract opportunity. This is a great opportunity for somebody with a Customer Service background looking to break into IT. We are specifically looking for entry to mid-level candidates who are interested in a long-term career with opportunities for growth, development, and advancement. If you’re interested in such an opportunity, this position could be the right fit for you. Helpdesk Support Technician Duties: • In person support, Phone support and desktop support for around 400 users, • Split of 50/50. Primarily a Windows environment., • IT support will consist of the following tasks:, • The candidate shall provide hardware/software configuration of desktop, laptop, thin clients, mobile devices and printer/scanner devices as required by DLA standards., • Office 365, • The candidate shall resolve IT Incidents assigned to their workload queues, • Be able to help and assist a large company with desktop computers or the company's network., • The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Helpdesk Support Technician Preferred Qualification: CompTia+ Certified Helpdesk Support Technician Pay Rate: $19-22/hour Depending on experience Helpdesk Support Technician Shift : • 8am-5pm

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Description Leidos is seeking a Principal Software Engineer (C#) to work for the Security Enterprise Solutions (SES) business unit in Vista, CA. The SES business unit at Leidos designs and manufactures highly complex security equipment for use at border crossings, airports, seaports, and other transportation mechanisms. Our products include radiation detectors and spectrometers, X-ray and gamma ray scanners for cars, trucks and trains, and CT explosives detection equipment for airline passenger baggage. The ultimate goal for this position will be to update existing design as well as introduce new products to our already extensive line of security detection products. The products being developed through this effort are truly novel, and will make travel and trade safer, healthier, and more efficient on a global level. *We are seeking candidates local to Vista CA that have the ability to work a hybrid schedule (3 days remote, 2 days onsite) The Principal Software Engineer (C#) will serve as a senior member of the technical team, providing technical leadership and expertise while fostering collaboration and team consensus. This individual will play a key role in driving innovation, enhancing security compliance, and mentoring other engineers. As part of a cross-functional team, the Principal Software Engineer will develop and maintain cargo inspection detection systems for the Ports and Borders group at Leidos. This role requires advanced technical expertise, a commitment to best practices, and a focus on delivering high-quality, secure software solutions. Key Responsibilities: Technical Contribution and Collaboration: • Contribute to the design, development, testing, and maintenance of services, simulators, and diagnostics (WPF and Blazor) using C#., • Provide technical leadership by guiding architectural decisions, fostering team collaboration, and ensuring alignment with best practices., • Lead the adoption of tools, including AI-based software development tools, to enhance productivity and innovation., • Promote team buy-in and shared ownership of technical solutions and processes. Software Development and Security Compliance: • Develop software that adheres to industry security standards and enhances the security compliance of the codebase and coding practices., • Utilize object-oriented design principles, practices, and patterns to ensure the codebase is reusable and maintainable., • Apply Test-Driven Development (TDD) and Continuous Integration to ensure high-quality, continuously tested code., • Collaborate with Electrical Engineering, Mechanical Engineering, and Scientists to meet customer requirements. Problem Solving and Innovation: • Evaluate customer problems, troubleshoot issues, and assist Field Service Engineers with problem resolution., • Drive innovation by researching and integrating best practices to develop cutting-edge solutions. Business Development Support: • Assist with business development efforts, including initial concept solutioning/architecting, conops, estimating, and technical bid and proposal work., • Evaluate and explain tradeoffs between cost, quality, and speed of delivery to less technical members of the business development team. Customer Interaction: • Interact with customers of varying technical levels to explain and defend approaches, limitations, and solutions., • Answer technical questions and work collaboratively with customers to develop solutions that meet their needs. Project Estimation and Sustainability: • Develop project estimates for budgeting and scheduling, including allocations for sustaining engineering, obsolescence management, and technical debt remediation., • Evaluate and recommend technical directions for sustaining and obsolescence activities to ensure long-term product viability., • Incorporate forward-thinking strategies into estimates to support sustainable product lines and reduce long-term risks. Communication and Reporting: • Communicate proactively and effectively within a small cross-functional development team environment., • Report project status and issues to management as required Required Skills: • BS Degree and 12+ years of experience or Masters Degree with 10+ years of experience. May consider additional years of experience in lieu of a degree., • Must have the ability to obtain a Public Trust clearance., • Strong programming background with production product development experience in C# required., • Mastery of object-oriented design (OOD) principles and practices., • Proven experience in software architecture and leadership roles., • Expertise in Agile methodologies, including TDD and Continuous Integration., • Ability to create design documentation, requirements specifications, and other technical documentation., • Strong troubleshooting and bug-fixing skills., • Effective communication and collaboration skills in cross-functional team environments., • Ability to explain technical tradeoffs and solutions to non-technical stakeholders., • Experience developing project estimates for budgeting and scheduling, including allocations for sustaining engineering and technical debt remediation., • Must be willing to travel abroad. If travel is necessary, typically it will be < 10%. Desired Skills: • Proficiency with AI-based software development tools., • Experience developing software that complies with industry security standards., • Experience identifying code smells and utilizing refactoring techniques to reduce entropy in the codebase., • Proficiency with UML and documented design methodologies., • Experience with revision control (e.g., Git), multi-threading, TCP/IP networking, bus architectures, Web Services, Blazor, containers (e.g., Docker), Visual Studio, C++, SQL Server, and interfacing with real-time/embedded systems., • Knowledge of image processing techniques. Check out the links below to learn more about Security Enterprise Solutions (SES) At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in. Original Posting:January 14, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

While this position is remote, you will have lots of support. Sales or customer service experience is advantageous but not mandatory. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. Remote, work from home career. While this position is remote, you will have lots of support.

Job Description Job Information Location: Carlsbad CA – McClellan Palomar Airport Position: Full Time - Weekend Flight Coordinator Latitude 33 Aviation LLC, is looking for a motivated individual with a passion for aviation and attention to detail, to join our team on Trip Support in an entry level role. Primary responsibilities include arranging logistics and accommodations for clients, aircraft owners and crew prior to scheduled flights and providing ongoing support for current missions. This entry level position is multifaceted and fast-paced, and requires an individual who is a team player, and is able to multi-task while remaining focused and professional. A successful applicant must be reliable, self-motivated, detail-oriented, and organized, have strong interpersonal skills, and be able to communicate effectively both verbally and in written form, have a sound employment background, demonstrate integrity in their actions, and possess a professional work ethic. Tasks: • Daily: prepare trip sheets for each aircraft movement to include: Notification of FBOs, selection of appropriate best contract fuel provider, confirmation of catering and ground transportation services for clients, logistics and accommodations for crew. Send to crew and confirm receipt of each., • Arrange client in-flight catering, ground transportation services or rental cars, accommodations and special requests, • Provide ongoing trip support to crew and clients: communicate delays and diversions, real time flight tracking updates., • Arrange crew airlines, rental cars and accommodations, • Work with flight crews to prepare for adverse weather and airport closures, • Complete preflight briefings with crew for each Part 135 Charter flight, • Arrange international flights:, • Coordinate international departures and arrivals with the appropriate US Customs Border Patrol office, • Input crew and passenger information into the Electronic Advanced Passenger Information system. Assist crew members in filing., • Confirm handling services with international providers, send appropriate documentation for aircraft, crew, and passengers. Specific Job Skills/Requirements: • Excellent communication and customer service skills with our team of crew members, office staff, management, clients and aircraft owners., • Professional appearance and attitude., • Top organizational skills, multi-tasking and ability to work under pressure, • Ability to read, write, and speak English fluently., • Experience with MS Office as well as Google Office applications. Education and/or Experience: Some college education preferred. Aviation experience preferred but not required. Relative work experience in logistics or customer service taken into consideration. Hours: 8 hour shift assignments to be between the hours of 8:00am and 5:00pm. Partial Week - Weekend schedule is immediate need and Holidays are required with appropriate compensation. Job Conditions: Not a remote position. Office and airport operations setting. Working conditions include working alone and with others, with frequent interruptions and phone calls, computer and computer work. Compensation: Hourly pay. Accrued paid time off. Qualified applicants will be contacted by Latitude 33 after review of their submitted application and résumé. Applications not completed accurately and in their entirety, will be disqualified from consideration. We request that applicants not call or email Latitude 33 directly regarding the status of their submission. Powered by JazzHR olRl6Ojhqi

Job Description About the Role: We are seeking a highly-driven Rental Coordinator to join our dynamic team. This role is key to delivering exceptional client experiences and driving results by responding promptly to sales inquiries and managing orders seamlessly. You’ll collaborate with clients to develop tailored proposals that reflect their unique event needs, leveraging your inventory knowledge and upselling expertise. From initial planning and showroom appointments to flawless execution, your focus is on turning every vision into a remarkable, unforgettable event experience. Who We Are Folklore is all about style and creativity. Based in Sunny Southern California, we specialize in turning every event into an Instagram-worthy experience with our unique, curated furniture and decor. While So-Cal is our home base, we're constantly on the move, styling iconic events nationwide. Minimum Qualifications: • High school diploma or GED, • 2+ years of experience in sales coordination, account management, customer service, or event rental/hospitality industries., • Strong communication and relationship-building skills with clients and internal teams., • Experience managing orders end-to-end, including proposals, change orders, and payments., • Proficiency with CRM and order management systems (HubSpot and RW preferred)., • Highly organized with strong attention to detail and follow-up., • Comfortable handling multiple accounts and priorities in a fast-paced environment., • Conflict management skills - Proactively address customer needs by effectively navigating pre- and post-order challenges, accommodate custom requests, manage order modifications, and ensuring high-quality standards., • Sales Skills: Truly captivate clients and achieve your sales goals by artfully engaging with them and suggestively sell in a way that resonates and drives results., • Consistently achieve sales targets while delivering high-quality customer experience from initial inquiry through event completion., • Build and manage relationships with clients to understand event needs and recommend appropriate furniture rental solutions., • Manage the full order cycle for assigned accounts from start to finish within RW and HubSpot software systems., • Respond promptly and thoroughly to incoming orders via email and phone, • Prepare detailed proposals for clients of all service levels, • Manage payment collection and follow up for assigned accounts and proper documentation of payment, deposits and final order balances, • Participate in weekly meetings to coordinate order delivery and logistics., • Ensure order logistics are scheduled, • Process change order requests and revisions, • Maintain comprehensive product knowledge to engage clients and promote additional offerings., • Maintain a high-quality customer service experience when servicing clients., • Participate in the resolution of customer service issues in partnership with the Sales Manager., • Collaborate with other departments to arrange showroom setups for client viewings. Benefits: Medical, Dental, Vision, 401(k), Paid Time Off Location: On-site (This is not a remote position) Monday through Friday from 8:30 AM to 5:00 PM 40 Hours Per Week

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Client Success Leadership & Team Management • Lead, coach, and scale a Client Success organization consisting of 4 direct‑report managers and their teams, • Set clear expectations, success metrics, and accountability across all management layers, • Own and drive performance against key Client Success KPIs, including:, • Net Revenue Retention (NRR), • Customer Churn, • CSQL (Customer Success Qualified Leads), • Renewals, • Account Relationship Health, • Forecast renewals and expansion revenue with accuracy and consistency, • Serve as executive sponsor for strategic and high‑value accounts, • Strengthen senior‑level relationships to ensure long‑term partnerships and customer advocacy, • Partner closely with Sales, Account Management, Product, and Support to align on client outcomes, • Support expansion strategy through strong collaboration on CSQL generation and opportunity execution, • Establish and optimize Client Success processes, playbooks, and systems, • Build scalable frameworks for onboarding, adoption, renewals, and expansion, • 8–12+ years of experience in Client Success, Account Management, or Customer Experience, • 3–5+ years of people management experience, including management of managers, • Demonstrated ownership of NRR, churn reduction, renewals, and expansion revenue, • Strong executive presence with experience managing senior customer stakeholders, • Experience in B2B, SaaS, or recurring‑revenue business models, • Strong partnership experience with Sales and revenue leadership, • Familiarity with CRM and Client Success platforms (Salesforce, Gainsight, Totango, Catalyst, etc.), • Experience scaling Client Success teams in growth‑stage organizations, • Increased Net Revenue Retention and reduced churn, • Predictable, on‑time renewals with minimized risk, • Strong CSQL contribution to expansion pipeline, • Healthy, long‑term customer relationships at the executive level, • Engaged, high‑performing managers and teams $145,000 + Variable Compensation The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional variable compensation, which may be later used to offset any wage advancements. Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

We have an opening for a talented Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, adapt to shifting priorities and business needs, and support the preparation and delivery of goods or services. Other duties include respond promptly to inquiries and r

Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and adapt to shifting priorities and business needs. Other duties include assist with organizing, stocking, an

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.